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Best Western President Hotel Auckland

Auckland, North Island, New Zealand (AKL)

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Based on 882 reviews
Room & Rates

Standard Studio (3 Night Special)

1 king bed or 2 single beds
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Studio (7 Night Special)

1 king bed or 2 single beds
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Studio (Bed & Breakfast)

1 king bed or 2 single beds
Entertainment - Free WiFi, 42-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Business Room (Special Offer)

1 king bed or 2 single beds
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Bedroom

1 king bed
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

2 king beds or 4 single beds or 1 king and 2 single beds
753-sq-foot (70-sq-meter) room with city views

Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Studio (Corporate - 1st floor)

Studio (Corporate - 1st floor)

1 king bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Studio Non Refundable

1 king bed or 2 single beds
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Studio (Triple)

Superior Studio (Triple)

3 single beds or 1 king and 1 single bed
344-sq-foot (32-sq-meter) room with city views

Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Family Suite, 2 Bedrooms (Two Bathrooms)

Family Suite, 2 Bedrooms (Two Bathrooms)

2 king beds or 4 single beds or 1 king and 2 single beds
689-sq-foot (64-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Studio (Twin)

Standard Studio (Twin)

2 single beds
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite, Non Smoking, Kitchenette

1 bed
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, safe, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Studio (Triple)

3 single beds or 1 king and 1 single bed
Entertainment - Free WiFi, 42-48-inch LED TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Studio, 1 King Bed

1 king bed
Entertainment - Free WiFi, 42-48-inch LED TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Studio, 1 King Bed

1 king bed
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Studio (Twin)

2 single beds
Entertainment - Free WiFi, 42-48-inch LED TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Family Suite, 2 Bedrooms (Two Bathrooms)

3 beds
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Family Suite, 2 Bedrooms (One Bathroom)

2 king beds or 4 single beds or 1 king and 2 single beds
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Apartment, 2 Bedrooms

2 king beds or 4 single beds or 1 king and 2 single beds
Layout - 2 bedrooms, living room, and dining area
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite, 1 Bedroom

1 king bed
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Studio, 1 King Bed

Standard Studio, 1 King Bed

1 king bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Superior Studio (Triple)

3 single beds or 1 king and 1 single bed
Entertainment - Free WiFi, 42-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Bedroom

Suite, 1 Bedroom

1 king bed or 2 single beds
409-sq-foot (38-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, 42-48-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Family Suite, 2 Bedrooms (One Bathroom)

Family Suite, 2 Bedrooms (One Bathroom)

2 king beds or 4 single beds or 1 king and 2 single beds
689-sq-foot (64-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch LED TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Apartment, 2 Bedrooms

2 king beds or 4 single beds or 1 king and 2 single beds
Entertainment - Free WiFi, 46-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; cribs/infant beds and rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Business Studio

1 king bed
Entertainment - Free WiFi, 46-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Best Western President Hotel Auckland
27-35 Victoria Street West, Auckland, New Zealand

Rooms
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and babysitting/childcare (surcharge).

Dining
Enjoy a satisfying meal at a restaurant serving guests of Best Western President Hotel Auckland. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

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National Rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Know Before You Go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 20 for adults and NZD 10 for children (approximately)
  • Airport shuttle fee: NZD 35 per person (one way)
  • Airport shuttle fee per child: NZD 35 (one-way), (from 3 to 12 years old)
  • Self parking fee: NZD 25.00 per night (in/out privileges)
  • Early check-in fee: NZD 30
  • Late check-out fee: NZD 20-40
  • Crib (infant bed) fee: NZD 10.00 per night
  • Rollaway bed fee: NZD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: NZD 50-100 per night

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Babysitting
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 882 reviews
from Forster, Australia
Submitted on 15-05-2016
Great position , easy walking everywhere. room was a reasonable size .it has a tiny kitchenette which would be handy when staying for a while . A little noisy during the night but as it is in city centre you have to expect that.
from Gore, New Zealand
Submitted on 17-05-2016
Awesome place to stay handy to everything. Very impressive restaurant next door Lord Nelson yummie food & cocktails. One problem was we had no Air Con in our room it was a family room 1300 & 1301 one had air con so was very warm. Lovely & clean.
from Grande Prairie, Canada
Submitted on 17-05-2016
Upon arrival, we were told that wifi would be an extra charge, parking is extra, extra dishes were extra and one hour late checkout was an extra $40. We called down after check in to ask for extra towels and they asked if we could come down and get them. The unit had a/c but it did not work and was very hot in the 2 bedroom unit we rented. A nice bonus was the washer/dryer, but the dryer did not turn off, so if you put laundry in there and went out, it would still be on 5 hours late, which added... Read more
from Melbourne, Australia
Submitted on 22-05-2016
myself, my mother (84) and my daughter recently stayed here for a few days before boarding a cruise. the room was clean, the restaurant was not operating ( not mentioned ) and the breakfast was disappointing. while coming and going from the hotel, we had to ward off three attempted bag snatches of mother. there are beggars out the front, and some lowlife opportunistic theives as well. on the first occasion, a man tried to grab her suitcase as we were being unloaded from the airport shuttle. the... Read more
from
Submitted on 24-05-2016
Had a single room with a double bed. Room was nice, but a little chilly and I could not figure out how to turn the heat up. You can get 24 hours of complementary wifi here, but anything else you have to pay for. Breakfast was good as well!
from San Antonio, Texas
Submitted on 05-06-2016
The hotel shares its lobby with a convenience store. Front staff competent and courteous. The bedding is in desperate need of refurbishment-felt like something from a summer camp. The gym has modest equipment and requires a separate key to enter. Since it is unairconditioned until you enter and without ventilation, be prepared for a sauna if you exercise vigorously, since the room will not be cool prior to you finishing. Rooms are spacious. Very convenient to several key Auckland destinations (S... Read more
from Toronto, Ontario
Submitted on 06-06-2016
The hotel is super basic and not without flaws. We booked at a decent rate (pre-paid I believe). Our main reason for choosing this hotel was we were arriving at Auckland airport early in the morning and wanted a hotel vs a hostel in the hope that we might be able to check in early, and the fact that they had a king sized bed. We were not able to check in early and the male check-in person we initially spoke to was much less helpful in this regard than the female staff member who helped us store ... Read more
from
Submitted on 07-06-2016
The rooms were clean and tidy. We were on an outside room with views of surround high rise buildings and a bit further out. Could hear street noise - 12th floor - and the lift. Awesome that there was free wifi for 1 device and it was fast. Staff were helpful and friendly. Disappointed they were going to charge extra for portacot. If being nit-picky; Did need to replace leaky jug and not toaster evident - from experience these are room basics.
from National Capital Territory of Delhi, India
Submitted on 07-06-2016
Awesome hotel just near sky tower and queens street. I stayed there and breakfast is too good than for Summer wonderful hospitality and Raj and Scott smiling guys at the reception. Rooms are clean and having all facilities what traveller wants.
from Kuala Lumpur, Malaysia
Submitted on 07-06-2016
A bit hilly to get to but Hey that's Auckland. The location is great. 2 min walk to Starcity Tower and casino. I-Site office is at basement of Starcity hotel. Many restaurants nearby. Countdown supermarket is 3 doors away. Cheaper than convenience store next to hotel. Food court in Warehouse Atrium opposite of hotel is a good choice. Room is clean. Towels are clean. LCD TV is crystal clear with good channels. Room 605 has a good view of the Starcity Tower. Receptionists are helpful and courte... Read more
from
Submitted on 08-06-2016
We booked a triple room and the room is big, with a small kitchenette with microwave, refrigerator and utensils. The beds were too soft though. The best part is the location, very near skytree, and queens street shopping area, a 10 minutes walk to the ferry building, there's a supermarket a few doors away from the hotel, a lot of restaurants around the area. Downside, free wifi is only for one device per room, you can access free 30 minutes wifi at the lobby though. Currently there's a const... Read more
from
Submitted on 17-06-2016
Great central location near downtown and the Sky Tower. Within walking distance to many great shops. Grocery store a few doors down and lots of restaurants. Its loud outside at night and the walls are thin. My room was clean when we arrived but my friends room had blood on the floor. The staff quickly cleaned it but that is just disgusting!
from Whangarei, New Zealand
Submitted on 19-06-2016
The room was well presented, tidy and comfortable. We basically just slept and then left in morning. The shower pressure was excellent although for the second person showering the temperature got noticeably cooler. During the night you could hear the lifts going which may disturb some people. I normally would if watching TV watch Sky Sport and I don't think they had that, but I may be wrong on that as I just had a quick flick through and didn't notice and Sport channels. There was very limited p... Read more
from mumbai
Submitted on 20-06-2016
we stayed here for a couple of nights in april.the hotel is on a main road,where there was construction,and hence no parking.hence we had to drive around the block to its rear entrance,which was not at all marked.the reception didnt give clear instructions,so we went around the block thrice.The rooms are the biggest i have stayed in new zealand.the location is 5min walk to sky tower,and 5 min to the main shopping street.there is a supermarket also just outside,as well as a choice of restaurants.... Read more
from Brisbane, Australia
Submitted on 03-07-2016
It does the job of housing you for the night which I suppose is the main idea. It is a bit inconvenient having to pay $25 for parking once you've already paid for the room but if you have a car what else can you do. The lift is very noisy and can be heard every time it goes up or down, our bed I'm pretty sure was 2 beds put together as they had come apart this morning upon waking up. But it found it to be very clean and it's in a convenient spot of the city!
from Paihia, New Zealand
Submitted on 08-07-2016
We got a good price through TripAdvisor so I expected something a bit down-at-heell. Nothing tawdry here, spacious, clean room and very friendly staff - what's not to like? Parking a large car in their car park takes a good knowledge of manoeuvering!
from Bangkok, Thailand
Submitted on 09-07-2016
The best thing is location as it is in city center. Just 100m from Queen Street - the shopping place in Auckland and within walking distance to many interesting places e.g. Sky Tower, Art Gallery, Albert Park, Town Hall. Super market "Countdown" located next door. No hotel parking lot, paid public parking is opposite to hotel. Building look old and outdate but hotel room is satisfactory. Fridge, microwave, kettle, cutlery, cup, plates, are provided in room. Bed is too soft and may cause of back... Read more
from Buenos Aires, Argentina
Submitted on 10-07-2016
We stayed two nights at BW AKL. The location is perfect! Nearby restaurants, the pier, the airport bus stop and most of the landmarks of the city: we even have the view of the SKY Tower from our room!!! The rooms are quite big and include a nice kitchen that helps every tourist on budget. Also, staff is really friendly and helps on everything needed. Hence great price and location!!!!!
from Pompano Beach
Submitted on 14-07-2016
Great help from Raj Kutty who handled my check in. Front desk people all helpful & friendly. Good supermarket "COUNTDOWN" next door.Room very clean, issue with heater & soap dispenser were promptly resolved.....you can walk to key attractions directly from hotel
from Christchurch, New Zealand
Submitted on 17-07-2016
Great stay. excellent service. Clean room. Although I was on the 1st floor, the noise of the street was very minimum. I would come back when I will be in the area. Central located, close to great restaurants and pubs.
from USA
Submitted on 18-07-2016
Location was very nice, walking distance to many attractions. Rooms very clean, staff was nice. Breakfast area was a little small, not easy to get a seat. Thankfully we didn't have a vehicle, the bus had to really work to park, both drop off and pickup. We Would stay there again.
from Melbourne, Australia
Submitted on 23-07-2016
BW is Auckland is an average quality hotel. Limited car park space for guest is a great inconvenience. WiFi Internet speed is just so-so. Room furnishing looks very tired. Could do with a makeover. TV programs are very limited and mediocre . 24 hour news channels like CNN and SkyNews channels will be a very welcome addition.
from Huntsville, Texas
Submitted on 24-07-2016
My room was clean and decent, albeit really small and with a closet-sized bathroom. But that's not the reason I'll stay elsewhere next time I'm in Auckland. Their web site says to contact them for their airport transportation. I checked about how to arrange that and they told me about Super Shuttle. That's not providing airport transportation--anyone can check for publicly available shuttle services. Plus, the city's SkyBus is a much better option. At check-in, one clerk tried to handle everyone... Read more
from Beijing, China
Submitted on 25-07-2016
The hotel was clean and the staff was friendly. However, the street can be noisy as there is a bungee ride directly across from the hotel. You can hear riders until 2 am. The hotel offers "complementary wifi" however it is only good for one devise and every 24 hours you have to ask for a new code and he internet is slow and often doesn't work at all. You can upgrade of course for a fee. On a more positive note the room was spacious.
from Melbourne, Australia
Submitted on 25-07-2016
we could not have asked for a better location to stay in Auckland. Its close to the Towers, Supermarket, restaurants. The hotel is on the main road but is well hidden, we didn't spot it the first time we went. its a basic hotel. not fancy, but you get what you pay for. considering the location was so great, we didn't want to think about the downfall of the place. The only downfall is the Hotel is very old and has not been renovated in years. the lifts are so old, we were a bit worried at fir... Read more
from Wellington, New Zealand
Submitted on 01-08-2016
Location of this Hotel is perfect with Queen St around the corner, Countdown Supermarket 3 doors down, scrumptious eateries as far as the eye can see, the Warehouse down the road and a cool Asian food court below. Staff were friendly and the full buffet breakfast was divine and for a great price too $20 per person. The only downside was there was work going on out the front of the hotel which meant we had to carry all our luggage, a wheelchair and elderly mother up the back stairs the only lift ... Read more
from Gold Coast, Australia
Submitted on 04-08-2016
I was booked a corporate suite for 3 nights, upon arriving by taxi there was road works all around so drop off at the door was not possible but it was a rushed drop off in a bus zone a bout 30 meters down the hill. Being CBD it was very busy and sadly the people around were quite rude. Entering the hotel like a lot of reviews it was little tired but the reception staff were very welcoming. Up to the 6th floor very house keeping staff were nice and friendly, into the room a corner suite with a... Read more
from Perth, Western Australia, Australia
Submitted on 05-08-2016
I spent six nights here in early June 2016. I have mixed feeling about the hotel but there were enough positives to warrant another stay if I were in Auckland again. First the negatives. There is a lot of road works in progress right outside of the hotel. It made if difficult for taxis and tour buses to pick me up/drop me off. Whilst I realise this is in no fault of the hotel it does become a bit of annoyance after a few days. The Internet was also very slow. Having to pay for an upgrade to ha... Read more
from Malaysia
Submitted on 05-08-2016
Before booking this hotel, we came across a bad review and the customer was rip-off by this hotel. Thinking that the same issues might not happens again as the LONG & BAD review was published, the hotel will want to keep a good image in service industries. We were WRONG! We checked in on 09/06/2016, checked out 10am on 10/06/2016, and came back around 12pm to collect car keys ( all our luggage was inside the car before we handed the keys to Mr Raj.) from Mr Raj and we were NOT INFORMED of any ... Read more
from London, United Kingdom
Submitted on 08-08-2016
We had a two bedroom unit for my husband and I plus my parents for one night. We thought it was good value for the four of us. The location is close to the sky tower, an eating place called Elliot's stables and there is also a supermarket next door to the hotel. The apartment was in need of some updating as the decor was a bit dated and the bathroom and kitchen are starting to get a bit old but it was fine for a night. The reception service was efficient and they also booked our shuttle to t... Read more
from Auckland, New Zealand
Submitted on 09-08-2016
I visited President hotel as it was a task for me to complete from my UNI as an assignment, I asked reception to meet the manager for asking some questions related to my assignment, But the guy(RAJ)on the reception told me that i need to make an appointment to meet the manager, I was bit disappointed at first because i has to submit the task next day, but then i ask him to help me in my assignment He smiled and said Sure, Then i started asking him questions and he replied each answer with a smil... Read more
from Putrajaya, Malaysia
Submitted on 09-08-2016
Upon our arrival, we have to go through the back entrance since there are constructions going on and our ride cannot stop there. The check in was smooth and the rooms were both clean and roomy and have all the needs. But the elevators were broke down and only 1 working so we have to wait for more than 15 mnts. The location is something to shout about. It is located just down by the skytower, and within 5 mnts walk to queen street. There is also supermarket besides the hotel which is very conveni... Read more
from Ulladulla, Australia
Submitted on 12-08-2016
Stayed here with a travel group and the rooms were very accommodating and comfortable! Plenty of space and very clean bathroom and shower. TV was modern and great channels to choose from. Close to the main strip of bars, shops and restaurants and convenience stores next door. Only downfall would be the free wifi that we got with our rooms didn't work at all. View was very nice compared to other hotels, you were staring into a brick wall or office building but rather the city in general!
from Auckland
Submitted on 12-08-2016
I booked through my airpoints as a gift for my partner. Yet when I arrive with him to check in it was under his name and not mine. The person serving us was also rude which made the sitiation even more irritating. When we got here to park they couldnt find my reservation as it was not under my name (under my partners as said above) so I then was asked to park in one spot. Once we had booked in and they had found where we were booked to park I then had to go down an move it to there. After all o... Read more
from
Submitted on 16-08-2016
Without a doubt this hotel ticks the location box. A reasonable stay for us. Our room was comfortable, clean, tidy and presented well. Customer service however was not great. Customers notice when employees just "put" good service on. There is a clear lack of attention to detail in delivering customer needs. It's the small things that count. Whilst some aspects like personalised touches were good the execution of these were terrible. The hotel is a bit daggy, and stuck in 1999. Other then that w... Read more
from Auckland, New Zealand
Submitted on 18-08-2016
My partner and I stayed here last Saturday night, the customer service was appalling. The receptionists were extremely rude and unfriendly. Not a good representation of such a lovely city. Don't be fooled by the price either, they will try charge you for everything after you check out. Make sure to take photos of the room if you do insist on staying. Location is good but not worth it. I recommend staying in one of the other hotels, you may pay $50 extra but you will have a much more enjoyable s... Read more
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