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Mercure Hotel Amsterdam Airport

Amsterdam, Netherlands (AMS)

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Based on 879 reviews
Room & Rates

Standard (Group Reservation)

Single Occupancy
Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 1 Double Bed

1 double bed
248-sq-foot (23-sq-meter) room with garden views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Privilege, Room, 1 Double Bed

1 double bed
248-sq-foot (23-sq-meter) room with garden views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, free minibar items, espresso maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Suite, 1 Double Bed

Suite, 1 Double Bed

1 double bed
32-sq-foot (3-sq-meter) room with garden views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, free minibar items, espresso maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Privilege, Superior Room, 1 King Bed

Privilege, Superior Room, 1 King Bed

1 king bed
248-sq-foot (23-sq-meter) room with garden views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, free minibar items, espresso maker, and room service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free weekday newspaper, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
248-sq-foot (23-sq-meter) room with garden views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

2 single beds
248-sq-foot (23-sq-meter) room with garden views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 king bed
388-sq-foot (36-sq-meter) room with garden views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, free minibar items, espresso maker, and room service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free weekday newspaper, double sofa bed, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Mercure Hotel Amsterdam Airport
Oude Haagseweg 20, Amsterdam, Netherlands 1066 BW

Rooms
Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

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Know Before You Go

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 22.50 per person (approximately)
  • Self parking fee: EUR 17.50 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: EUR 40 per stay
  • A 4.7149 percent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Airport Shuttle
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 879 reviews
from Vilnius, Lithuania
Submitted on 21-05-2016
I booked room in this hotel via Booking.com few months in advance. I sent the message to the hotel via Booking.com app that we will arrive late (after midnight) in the morning of the arrival day. There was no response, but I assumed that everything is fine as hotel states 24x7 working reception. We arrived to the hotel at ~02:00 (after midnight) and met the person on duty (Hasim). He looked bit lost and informed us that our reservation was cancelled half a day ago because there was some payme... Read more
from
Submitted on 21-05-2016
Difficulty in connecting to the shuttle, have to wait for a long time. Hotel OK, staff not very friendly. Rooms are clean, functional. There are a lot of better airport hotels,which are are cheaper. Last resort.
from Hamme, Belgium
Submitted on 22-05-2016
Easy acces from motorway, very close to exit. Close to busstop, in 25 minutes to Leidse Plein, every 10 minutes. Secure parking although expensive (? 17,5/day). Quiet green location, near a lake. Friendly staff. Nice and clean rooms wth everything you need for a city trip, nothing more nothing less. Very rich breakfast.Because it is so expensive try to book the 'Let's taste the city' arrangement by Mercure website. If you kan book against a special price very good value for money. Also a good ... Read more
from Winnipeg, Canada
Submitted on 22-05-2016
We only stayed for one night at the hotel and did not try the breakfast as it was not included in the rate. The shuttle service to and from the hotels were efficient and the front desk staffs were friendly. The rooms were clean and comfortable for our stay. Since the hotel is near the airport, we had the option of going back to the airport to take the train to amsterdam central station or to take bus 197 to Leidseplein Amsterdam. However, if it your first time in Amsterdam, I would recommend tak... Read more
from Venice, Florida, United States
Submitted on 24-05-2016
We spent three nights at the Mercure Amsterdam Airport this month when my wife's passport was stolen on our flight from JFK to Amsterdam on way to Tanzania. The staff was wonderful. They were willing to help us out with any questions we had as well as give us directions on how to get around on the bus/train system. They always had a smile! The was very nice and clean. The morning breakfast was excellent. I can only start to thank them for their hospitality throughout our stay. GREAT JOB!
from London, United Kingdom
Submitted on 30-05-2016
This hotel was perfect for a short break. Check in and check out was very easy. The room rate was perfect. The rooms are very clean and quiet. The only problem I had was getting there via the metro station called Overamstel. You have to make sure you exit the station at the right exit, in this case the left hand side if you get off from Centraal the right side if you're coming in from the suburbs. If you don't there are no bridges over the canals and rivers in that direction and you have a very ... Read more
from
Submitted on 30-05-2016
We stayed at this hotel prior to departing to New-Zealand the next day. The room was exactly what it had to be: very dark when the lights were out and hardly any noise from neighbouring rooms. The room was spacious and clean. A downside was that the breakfast was only open quite late on the morning of departure (don't remember again when) which didn't allow us to have our breakfast in a relaxed manner - rather rushing. The breakfast was in a buffet format and was OK - no fresh fruit juice (whic... Read more
from London, United Kingdom
Submitted on 31-05-2016
Stayed here for a couple of nights with seven other ladies, for my daughter's 'hen weekend'. Arrived at the hotel late on Friday night via the hotel shuttle, checked in quickly, and the staff kindly informed us that we had ten minutes to order dinner, which we felt, was very good of them. Food arrived quickly, and we all enjoyed our meals. Rooms were clean and comfortable, and I was lucky enough to get the garden view room, complete with rabbits on the grass, and a soothing fountain. The staff r... Read more
from orpington
Submitted on 01-06-2016
It was clean with a comfortable bed, hot and cold running water and a decent breakfast. All you can ask for from a transit hotel not one you would stay in if on holiday. Large car park, a friendly well stocked bar and, though we didn't have dinner there, the restaurant looked good with a fresh wide ranging breakfast to start your day.
from
Submitted on 08-06-2016
We stayed here on 2 occasions recently.The hotel itself was decent for the price paid.The big disappointment was their airport shuttle bus, which was a main reason we chose this hotel. Their shuttle only operates during the morning and early evening and outside these times they say contact hotel for service.But when we arrived at the airport around noon and contacted them they were unwilling to help and we had to take a taxi at cost of 30 euro, However on the second occasion we stayed they wer... Read more
from Austin, Texas
Submitted on 10-06-2016
Good service, excellent breakfast with plenty to choose from. It was hard for multiple Uber drivers to find. It is only a short drive to downtown. They offer a shuttle ride to the airport which is why I chose it, with an early flight I wanted to be safe. The shuttle fills up fast, get there early.
from
Submitted on 14-06-2016
The hotel is close to the airport and this is why I come back for the second... and last time: I travel very often for work spending the last 3 months leaving in hotels around Europe, South America and Meddle East but I never experienced a so poor attitude at hotel reception pointing out that I had a problem with my room.. WIFI did not worked in my room. the only answer the people at reception have given to me was: sorry we cannot do anything for you .. maybe we can provide you with a LAN cable.... Read more
from Liverpool, United Kingdom
Submitted on 21-06-2016
Room and airport transport excellent. Breakfast excellent but expensive. Problem with Flies in restaurant area. Evening food would not recommend. Bar food very limited. Hotel seemed party based, not individual based, this showed in service.
from Singapore, Singapore
Submitted on 24-06-2016
The visit started poorly with an hour wait at the airport for the shuttle even though we made several attempts to book it, and were told it can't be booked. When it did show up we were told it had been booked by a group, who were loaded and we had to wait until they were taken and dropped off and then returned. Very annoyed, I would have taken a taxi if I'd known. The room is very small, outdated and noisy. The staff were friendly and breakfast was nice.
from Sydney, Australia
Submitted on 25-06-2016
The only negative was that my wife was tired and didn't want to go down for dinner so i went down and asked for a couple of bread rolls and butter and was charged 3 euros which seemed a nonsense. Otherwise all very good.
from
Submitted on 01-07-2016
Stayed in this hotel but it's not up to other Mercure hotels I had stayed, it's old, tired and a bit dirty (curtains, blanket cover and towels). Very good and frequent connection with airport. Good restaurant and very positive staff, recommend. Didn't have breakfast so don't know comment.
from
Submitted on 04-07-2016
Just what you need on a long change over flight. Yes it's a airport hotel and the rooms are basic & clean. Great staff only to pleased to help. I was disabled and there were really great with me. Well done and Mr Mercure say tanks and we'll done to your employees. Cheers
from Geelong, Australia
Submitted on 07-07-2016
Stayed here as an overnight option for the airport. Had 26 hrs in Amsterdam so we decided to leave our bags in baggage at Schipol and take the train from there to spend the day in the centre of Amsterdam. At the end of the day we returned to Schipol to take the courtesy bus to the Mercure. Had to wait a while as the bus didn't turn up at the scheduled time. Very frustrating. The hotel itself is very good, clean and the staff that I dealt with were very pleasant. It is a little dated in parts, bu... Read more
from London, England, United Kingdom
Submitted on 13-07-2016
Very convenient if you only have carry-on luggage being "airside" you don't have to go through customs, etc. However, you do if you have luggage in the hold, and that spoils it a bit. Cheaper than the Hilton and Sheraton at the airport, but the rooms are small, modern but basic and do not have any windows or natural light which seems odd when you are inside. Finding the hotel is not easy. Look for KLM Lounge 52 and it is next to the entrance.
from Kiama, Australia
Submitted on 14-07-2016
If staying 1to 3 nights the Mercure is perfect to get to both Amsterdam and the airport. A free shuttle to airport in 10 minutes or just down the road a public bus takes you in to centre of Amsterdam. Good facilities including nice food a reasonable prices at restaurant. Staff helpful and rooms clean.
from Hong Kong, China
Submitted on 23-07-2016
I had missed my flight, so last minute, I had to scramble to book a hotel for that night. Firstly booking over the Internet was as easy as pie, free shuttle to hotel was no hassle at all, just took 15 minutes, and service at hotel was excellent. I got an upgrade to the Privilege Room and that was an amazing experience. Would highly recommend this hotel if the location is near the airport.
from Birkerod, Denmark
Submitted on 25-07-2016
The hotel room was not as expected for a 4 star hotel. The room was small and compact and worn - looked like a motel room. There was a lot of noise due to an extra door to the next room and we could hear every word spoken from that room - where the tv was on from 5.30 in the morning. The reception lady was not service minded - when asking questions she answered in a tone indicating that she was annoyed by having to respond. When we checked out she had put parking on the bill even that it was inc... Read more
from Valbonne, France
Submitted on 25-07-2016
Just stayed for one night in a twin room with my son. The rooms are decent sized, clean, quiet. Mattress was a bit soft for my taste, though. I paid for parking with the room, which turned out to be a good decision. They charge 17 euros if you decide on site to take parking. A gas station is next door, which can be convenient to tank up or buy snacks. We didn't eat at the restaurant, breakfast is an amazing 22 euros! It's convenient to get into the city center, a bus stops about every 15 minutes... Read more
from Sydney, Australia
Submitted on 31-07-2016
The Mercure is in a very convenient location. It is only a 10 minute ride from the airport in the hotel's shuttle bus. It is in a lovely part of the outer suburbs of Amsterdam and is only a short stroll to a beautiful lake. Only 200 metres walk to the Airport Express bus stop which runs into and out of Amsterdam every 10 minutes - it drops off and picks up at Leidensplein where you can connect with a tram to the city centre. It only takes about 20 minutes to get to Leidensplein. It was quiet ev... Read more
from London, United Kingdom
Submitted on 15-08-2016
I really love the ambience of the hotel as it feels like you're in a 5 star hotel for a very affordable price. Location wise, it's about 10-20 minutes ride to central. What I didn't like about it is that there's only 1 bus (bus 197) going to central and back. Also the path going to the bus stop is a bit dangerous as there were no proper walking lane going to the bus stop but it was ok as we felt it was part of our adventure. Anyhow, we really enjoyed our stay.
from Porto Alegre, RS
Submitted on 17-08-2016
Very good stay. It was just one night, but the staff was very friendly both at check-in and check-out. As a LeClub Accor Hotels member, I was able to check-in online and quickly check-out, which was great.
from
Submitted on 04-09-2016
This hotel was such a welcome comfort after a week of camping at the Wacken festival in Germany. We caught a tour bus which provided a return trip to Schiphol airport. We arrived at the airport to find that the free shuttle buses run only certain hours, so not when we arrived. We also had phone dramas so just caught a taxi instead. The room was great, very nice and tidy, and pretty extravagant in comparison to hotels in Amsterdam centrum for the same price. Beds were great, maybe a touch too so... Read more
from Jakarta, Indonesia
Submitted on 04-09-2016
I stayed here with my family (4 adults) on last day of our Euro trip. We stayed at two double bed rooms LOCATION unlike what the name suggest, the hotel is not actually located adjacent to the airport. however, there is a infrequent shuttle bus going from and to the airport (check their schedule). located at outskirt of amsterdam city, there is no infamous amsterdam tram stops nearby. However, one and only bus number 197 can connect you to the nearest tram and intercity station. Considering Ams... Read more
from Somerset West, South Africa
Submitted on 06-09-2016
I should have read about the non-refundable booking which cost me a night's fee. I should have read about the last shuttle at 11h45pm which cost me a taxi's fee. But why is the call button at the airport connecting one to the IBIS hotel and why do they tell you that the next shuttle will be at 1am when it is clearly not true ! So overall a bad experience for a hotel that is quite comfortable otherwise.
from San Francisco, California
Submitted on 07-09-2016
Highly recommended for quiet nights stay. Clean, with all affordable comforts and very helpful and friendly staff. Lovely location and only a 20 minute bus journey into the centre of Amsterdam I have personally stayed at this hotel several times and intend to stay there each and every time I visit Amsterdam. Great value Hotel. Breakfast is delightful.
from United Kingdom
Submitted on 08-09-2016
I spent 4 nights here in July 2015 with my friends Had no issues during my stay, cheap and quick to get to the city centre Very clean and the reception staff were friendly and helpful! Having a shuttle service definitely made our trip to the airport and back easier!
from Laguna Beach
Submitted on 13-09-2016
We had a 9 hour lay over in Amsterdam so I decided to book hotel. Mercure hotel was the only one around the airport that was available. i booked and paid in advance about two weeks before our trip. I talked to a reservationist and confirmed. We had e mails going back and forth to confirm our arrival . our flight got in at 12:30 am. the night that we get in, I went to get bus 197 which goes directly to the hotel and I was told it would take half an hour for the bus to come . As we had had a long... Read more
from London, United Kingdom
Submitted on 16-09-2016
Stayed overnight. Took 45 minutes to shuttle back to the airport the next day due to road works and police blockades. Bed was comfy. Excellent breakfast. Good value compared to hotels walking distance from airport.
from
Submitted on 21-09-2016
I really liked the location and the staff of the hotel. the only minus is the restaurant, just few things as meals and not local. funny thing was that when we were sitting in the restaurant a pair came to us and told us that we should not eat there that the food is terrible. well the salad I have was good, so... I liked the roomservice breakfast. And just the last two days we had a group on our floor and they were really noisy
from Cambridge, Massachusetts
Submitted on 22-09-2016
stayed here for one night on a corporate rate, I was assigned what I can only describe as a very tired room, badly in need of renovation. the reception staff are extremely friendly and try to be helpful, the bar staff are extremely pleasant also, and there is a free, frequent daytime shuttle to the airport, so it is ideal for a mid-budget stay near the airport. I am aware that certain basic requirements have to be satisfied in order for an hotel to have a 4-star hotel rating (not tripadvisor r... Read more
from
Submitted on 27-09-2016
We stayed here for a short stay. Hotel is clean and staff are friendly. There is a bar downstairs that serves Heinekin. Across the road is a park that leads on to a large lake where you can do water skiing or just go for a walk - there are boats in this water as well. I think you might be able to hire a bike from the hotel for around 16 Euros. Although close to the airport, you are not disturbed too much by noise. There is a bus stop close by (197) that takes you into the city although you will ... Read more
from London, United Kingdom
Submitted on 28-09-2016
We spend 2 nights on this hotel. The room was fine and clean. But at the begin, they ask to pay a deposit of 40?. Then it took us 2 weeks after our stay to be refund after 2-3 mails! The price of the parking is overpriced with 17.5? for the day! But you can cross the road and leave the car on a parking along a canal and then walk back to the hotel... The hotel is far from the center, you need to take a bus (30mins) which cost 10? go and return. The staff was correct.
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