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NH Collection Mexico City Reforma

Mexico City, D.F., Mexico (MEX)

Room rates from:
$85 $72
Avg. Nightly Rate
Hotel + Flight from
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Package Specials
Based on 1299 reviews
The most outstanding convention centers, such as the WTC and the Banamex Center are located twenty minutes away.
Room & Rates
Superior Room - NH Collection Mexico City Reforma - 4

Superior Room

Starting from
$85 $72
Avg. Nightly Rate
Rooms with King or Queen Bed featuring a 48 `` TV, Nespresso Coffee Machine and Wooden hangers with clips. Safe deposit box with laptop plug, Bathroom with Rain effect shower, and telephone shower, professional hair dryer (1.875W), Magnifying mirror and hygienic bags dispenser.
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Premium Room - NH Collection Mexico City Reforma - 2

Premium Room

Starting from
$94 $79
Avg. Nightly Rate
Rooms with King or Queen Bed featuring a 48`` TV, Nespresso Coffee Machine and Wooden hangers with clips. Safe deposit box with laptop plug, Bathroom with Rain effect shower, and telephone shower, professional hair dryer (1.875W), Magnifying mirror and hygienic bags dispenser. Slippers and bathrobe included.
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Premium Room with Terrace - NH Collection Mexico City Reforma - 3

Premium Room with Terrace

Starting from
Avg. Nightly Rate
Rooms with King or Queen Bed featuring a 48`` TV, Nespresso Coffee Machine and Wooden hangers with clips. Safe deposit box with laptop plug, Bathroom with Rain effect shower, and telephone shower, professional hair dryer (1.875W), Magnifying mirror and hygienic bags dispenser. Slippers and bathrobe included.
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Junior Suite - NH Collection Mexico City Reforma - 1

Junior Suite

Starting from
Avg. Nightly Rate
Rooms with King or Queen Bed featuring a 48`` TV, Nespresso Coffee Machine and Wooden hangers with clips. Safe deposit box with laptop plug, Bathroom with Rain effect shower, and telephone shower, professional hair dryer (1.875W), Magnifying mirror and hygienic bags dispenser. Slippers and bathrobe included.
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NH Collection Mexico City Reforma
Liverpool, 155; Zona Rosa, Zona Rosa, Mexico 06600


NH Collection Mexico City Reforma is ideally situated in the heart of Mexico City and convenient to the financial, commercial, and tourist areas.
The most outstanding convention halls, such as the WTC and the Banamex Center ares located twenty minutes away.

Resort Details

The NH Collection Mexico City Reforma offers NH CLub, 10 Meetings rooms (up to 300 people) 1 Restaurant, 24 Room Services, Parking, Free Internet WI-FI.

Accommodation Details

306 refurbished rooms in 2015. Collection standards with Nespresso in all our rooms. Rain shower effect and telephone shower too. TV of 48`` . Safebox for laptops, european plugs and a completely new concept of bed.

  • 24-Hour Front Desk
  • 25 inch T.V or larger
  • Air-Conditioning
  • Banquet Facility (+)
  • Breakfast Room (+)
  • Business Center (+)
  • Business Services (+)
  • Cable
  • Coffee Maker
  • Concierge Desk
  • Conference Rooms (+)
  • Connecting Rooms
  • Desk/Work Area
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fine Dining (+)
  • Fitness Facility
  • Free In-Room Safe
  • Full Breakfast (+)
  • Gift Shop on Property (+)
  • Hair Dryer
  • Handicap Rooms
  • Handicap Services
  • Heated Pool
  • Housekeeping
  • In room Mini Bar (+)
  • In room Safe
  • Interior Corridors
  • King Bed
  • Lounge/Bar (+)
  • Medical Services (+)
  • Multilingual Staff
  • Non-Smoking Rooms
  • On-Site Check In
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking (+)
  • Private Bath
  • Public Internet Access
  • Restaurant (+)
  • Room Service (+)
  • Security Guard
  • Telephone
  • Wedding Services (+)
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1299 reviews
from Bologna, Italy
Submitted on 05-05-2016
Room is spacious and equipped with a big bed Breakfast is nicely served with food for any taste, they have a cook preparing omelettes for you and a bartender preparing the milkshake with the fruit you wish. It is well located walking distance from Reforma Avenue and nightlife scene of Zona Rosa.
Submitted on 08-05-2016
Very nice rooms and very clean. The pool is very nice but some umbrellas would be helpful. However receptionist are terrible and not helpful at all, when you talk to them, they barely answer you. On the other hand the housekeeping at the lobby is not good. Location is good because it is in Zona Rosa, however the streets in front of the hotel are not nice to walk at night.
from Bucharest, Romania
Submitted on 11-05-2016
The room was big and comfortable. Everyone from the hotel staff was friendly and helpful. I asked for an iron and they send me one for the entire stay. When I lost my luggage keys, there was a locksmith from the hotel who helped me to unlock it. Room service was fast and good. Breakfast was varied and delicious. I bought a trip to the Teotihuacan piramyds from the reception and it was a really nice experience.Totally recommend it. If you want to take the city tour, the start point is just in fro... Read more
from Ciudad Juarez, Mexico
Submitted on 18-05-2016
This is a newly remodeled hotel with Modern style and ample spaces. I was assigned a top floor room with a nice view to the business district. Windows in front and side of the room gave a nice view of the surroundings. Comfortable design of the room with wide screen TV. Room service was good. Centered in the Zona Rosa district a few meters from bars and restaurants. It has a gym, a heated pool (outside), a bar and a restaurant that serves international cuisine. Almost forgot - free wi fi ;... Read more
from Austin, Texas
Submitted on 21-05-2016
I first stayed at this location back when they first started the renovations (March 2015), it really was a disappointment. I had a last minute weekend trip to Mexico in April 2016 and I booked a room here. The room in the 11th floor was great. The room was a double room and had plenty of space for friends to stop by. The bathroom was large and it had a walk in shower with a dual shower head. The water was hot but the pressure was not that great. I checked in and was not impressed with the sta... Read more
Submitted on 26-05-2016
Newly renovated hotel (Feb 2016) with good size rooms. Wifi was very strong everywhere. Very friendly lobby staff. Good breakfast buffet. Easy proximity to reforma district. Area is safe and upgrading but still a bit gritty. Lots of street noisy due to proximity to night spots and police Headquarters.
from Tegucigalpa, Honduras
Submitted on 28-05-2016
Stayed here for 5 nights. Have to say I love the hotel in itself...ultra modern and clean, both things I love. The design of the rooms and bathrooms us really cool. However, from the very beginning the off thing I noticed was the AC. Mexico City can get pretty hot in May and I like having a ver cold room to sleep in after a long day of sight-seeing. The first night we arrived at midnight and the AC wasn't cooling properly. We called maintenance and got a weird excuse...the venta pointed downward... Read more
from Kendall
Submitted on 31-05-2016
This is the first time I have been at NH Collection Mexico City since its remodelling and the new decor and atmosphere is amazing: Minimalist, modern and welcoming as the staff. Prices are more than fare for the location and the service offered. Room service commendable and affordable and the breakfast can keep you going for the whole day.
from Quincy, Massachusetts
Submitted on 01-06-2016
Very good service and staff. Breakfasts are the best, many options. Missed a safe in the room and perhaps a radio or something like that for music and alarm. Other than that it was very good room. Centrally located in Zona Rosa, safe area, many options for party especially LGBT. Overall a nice place to stay, convenient and modern style
Submitted on 05-06-2016
Stayed for three nights during May and the AC never worked despite trying four different rooms. The â??solutionâ?? was a room with a balcony/window which I always had to left open. Upgrading was never an option. But the staff response wasnâ??t good either. We had to insist (more than six phone calls) in order to get a response. It seemed as if they didnâ??t care. Overall, rooms are pretty good and the hotel is conveniently located. There was some noise because there are a lot of clubs around.
from Vancouver
Submitted on 09-06-2016
Very close to the malls, restaurants, transit and transportation, banks and the staff very friendly. Great place to take breakfast at the hotel with a good variety of fresh food to star working or enjoying at early time of the day.
from Milano
Submitted on 23-06-2016
Good location a friendly staff. Comfortable room. Great breakfast (very nice juice bar). The rate I got was a bit expansive in my opinion for the category, however it might be related to the anticipation. Overall positive experience.
from Acassuso, Argentina
Submitted on 25-06-2016
I had stayed here last year at the time a full renovation was taking place. This time the job was finished and I emphatically congratulate management for an excellent job!! Rooms are great, with wooden flooring (great decision to eliminate carpet!), beds are soft, great quality sheets, excellent diverse pillows, reinvigorating shower, ample bathroom, great TV set, quality towels. The appearance if the lobby is great, major redecoration! First floor restaurant is incredible in its space, mode... Read more
Submitted on 25-06-2016
I saw the pics online and expected a lot more. When we got there it was a huge ordeal to make a reservation and get our room. We ended up waiting 1 1/2 hours and we had 4 kids with us. The only person at that time that was helpful was the bellman Erik who couldn't be nicer and speaks great English. However, we got put in a room that did not have a thermostat that worked so it was always warm. They sent someone to fix it the next day and it still didn't work. The service was poor in my opinion. W... Read more
from Colima, Mexico
Submitted on 29-06-2016
excellent service, great comfort in rooms, very helpful staff, great location, affordable prices, good image, missing handle more fuciones theater billboard, lack negotiation on nearby restaurants for discounts to hotel guests
from Pardubice
Submitted on 07-07-2016
Good hotel for business stay in Mexico city with reasonable price and great service. Zona rosa is quite safe and hotel is located on "quite" place with walking distance to Reforma. There are lot of restaurants with great local meal.
Submitted on 11-07-2016
FROM THE MOMENT YOU WALK IN THE LOBBY YOU NOTICE THE DETAILS THAT NH COLLECTION GIVES THEIR GUESTS. From the front Desk. restaurant, bar and room service every staff NH staff member provides you with superb service. Their new up dated room makes the ambiance modern and sleek. NH also is in a great location close to public transportation and above all it's safe to step out and explore the city. DEFINITELY NH COLLECTION REFORMA WILL BE MY HOTEL OF PREFERENCE FOR LEISURE AND BUSINESS TRAVEL.
from san diego
Submitted on 14-07-2016
Need to do business near downtown, this hotel is a chain that I have stayed at before, still the same quality. Great. Do not have to right anything. Just book if you need to be in area. There is a Urber just 2 minutes out all the time.
Submitted on 16-07-2016
We stayed there for 2 nights for visiting Mexico City. It is a gorgeous place, very modern and well furnished and our room was very clean and comfortable. Breakfast was not included in our tariff, but it was very good and cheap. It is located in a nice area of the city, but do not forget where you are. We definitely recommend this hotel!
from Miramar, Florida
Submitted on 18-07-2016
This is the second time I stay at this hotel. Everything is great, the beds are very comfortable, the bathroom is large, the shower has two heads, one with telephone handle. Very clean, staff extremely helpful. It is located in the middle of Zona Rosa, it is close to several good restaurants. It can be noisy on Friday and Saturday but in the higher floors rooms you can't hear it.
from Los Angeles, California
Submitted on 20-07-2016
I loved almost everything about this hotel except the front desk staff. Checking in was okay, the first room had some noise and they gladly moved me. I had a wonderful room. Large one bedroom suite which was great. Had breakfast once and it was wonderful with lots of options. I had trouble on my last day with housekeeping not cleaning my room. I first called and nothing happened. I went to the front desk three times trying to get them to get housekeeping to my room. I have never before e... Read more
from Mexico City, Mexico
Submitted on 08-08-2016
I have nothing bad to say but the service at the front desk, they were really slow cause they were not able to find our reservation, otherwise everything was great and the room service was amazing, the food was reaaaally good! Thanks!
from CancĂşn, Quintana Roo, Mexico
Submitted on 10-08-2016
The hotel is in the heart of the Zona Rosa in Mexico City newly furnished with very modern and stylish furniture. We got a nice corner suite very comfortable with great service. The price was really good cheaper than other hotels in the area.
from Mexico City, Mexico
Submitted on 10-08-2016
Just degreed welcome desk personnel. NO HEATING IN THE ROOMS..!! It was a rainy day, a little bit cold outside, enough to make the room uncomfortably cold. We asked for bathrobes to wear in the room (to fight the cold) and they delivered extra towels!! Shame on NH. I asked a high-floor room in my booking, but never get it. Excuse? "Your room is the only one we have available, m'am". Really? In the entire 13 floor empty hotel? Ok NH, thanks for doing nothing for us as customers. See you never aga... Read more
from Dominican Republic
Submitted on 15-08-2016
Stayed at this hotel last week for 6 nights and it was great. The rate was very good with breakfast included. The hotel looks very modern, as i have heard it was recently renovated and it looks good. Very clean and nice colors. Room: i had a 4th floor not the best view but i actually did not spend a lot of time in the room, just went there to sleep. It was daily cleaned and was very spacious. Location: this has to be my favorite part, as it was pretty close to everything. A lot of local bars, re... Read more
from Mexico City, Mexico
Submitted on 31-08-2016
For our honeymoon, we booked a "Premium room with terrace", which the website advertised as having a " bathtub". Our first surprise was that there was no such thing as a tub in the entire hotel. We couldn't enjoy our room with a terrace because the rails on which the door ran were damaged, and we were not offered a room change until our last night there. Since due to this we could never close the terrace door all the way, we never slept a full night. Don't believe any of the hotel's adverti... Read more
from Bogota, Colombia
Submitted on 04-09-2016
The hotel is near to the financial and touristic area of Mexico. Is my first time in the city and think is a perfect location for business and tourism. The breakfast are plenty of food and beverage. They have their own bakery so you can enjoy fresh and delicious bread. The rooms are modern and comfortable.
Submitted on 04-09-2016
No complaints about the hotel at all. Great big rooms, great staff, everything clean, great breakfast, quick bellman and concierge etc. The main streets around the hotel are very loud based on the fact that Mexicans love honking.
from Puebla, Mexico
Submitted on 06-09-2016
It's location is an advantage as it's really close to sightseeing places like the Angel, the funtain of Diana la cazadora, and even the was museum is only flew blocks away. The hotel itself has great services, the staff is amazing and super attentive, the rooms are spacious and if you get the upper floor ones the view from either side is fantastic.
from Sao Paulo, SP
Submitted on 07-09-2016
The front desk employees are always changing the agreed fare. Restaurant food is terrible. Restaurant employees are good. Room is really good and it's the only reason to back for it. The location is also good
Submitted on 15-09-2016
We stayed for our honeymoon vacation and liked all the staff and their friendly attitude each day:-) over satisfied with the breakfast and service ! Juan and Miguel at the breakfast service , Eric ,on the front desk helped us in every condition;-) thank you very much to all;-)
from Seattle, Washington
Submitted on 21-09-2016
This hotel is located very centrally in Zona Rosa. Tons of restaurants, shops, bars, and clubs all within walking distance. CityTours Hop on Hop off bus ticket office is right next to the hotel and pick up stop in front. I loved the junior suite. Lots of windows and spacious as well as a strong air conditioner. What I didn't love was the front desk. They weren't friendly, they don't look up from the computer even though they know you are waiting in line, they say nothing as you come an... Read more
Submitted on 04-10-2016
This property is better than the NH Centro Historic property. The rooms are modern and clean, staff is friendly and accommodating. As a woman, I felt safe walking around the neighborhood at night by myself. Lots of cafes and coffee shops in the area. It's an LGBTQ area. If that makes you uncomfortable, this may not be a place you would want to book. Breakfast is excellent: Features three hot items (ex. chicken mole, tamales); made to order smoothie & omelet stations; crazy fruit juices, pastr... Read more
from Madrid, Spain
Submitted on 13-10-2016
Great hotel! Very modern and stylish. Rooms were very nice with nice size TV and large bed. The only bad thing was the service. Totally sucked! I was alone and dinner took almost two hours. Between meals I had to wait 30 minutes. Waiters were horrible and had no concept of customer service. Beware of the "deliver your breakfast to your room" offer....breakfast is free in the hotel but to bring a basket of bread and coffee to your room you have to pay for it!!!!
from Central Mexico and Gulf Coast, Mexico
Submitted on 19-10-2016
Staff was not friendly. Did not have my room available as booked. I booked a King size bed and was giving 2 double beds. Had to wait an additional day before they moved me to the room I originally booked. Which was inconvenience with no compensation.
from Houston, Missouri
Submitted on 06-11-2016
This hotel is very similar to the one I live in Madrid, Spain for a long time. I really like NH Hotels. I go to Mexico City every month and was very happy to find out the NH was in this city. However, this location allows many people that is not a client or staying in the hotel to wonder in the lobby even at late hours, restaurant and pool. I am not sure if the hotel will be used next time that I go to Mexico City.
from sydney
Submitted on 11-11-2016
Good hotel in good location. The main lobby is well set out, large and open with lots of seatingâ?¦The hotel puts out a table with help yourself orange juice, champagne, and fruit snacks a few days a week ( I think Monday night and Thursday night from about 4). The front desk was efficient, we were given a different room as to what I had booked but there was no problem in changing rooms but not what you want to do after 24 hrs travelling. We stayed at this hotel for 4 nights, the rooms are spaci... Read more
from Playa del Carmen, Mexico
Submitted on 19-11-2016
My wife and I spent two nights here and our stay was very pleasant. The rooms were very clean, spacious and modern, good size tv in the room. Great location, however, for the love of me this is an international hotel spanning from Spain, Italy, Mexico etc there is one fixed menu in the restaurant and not one thing for vegetarians. So you mean to tell me with the thousands of people that pass through, all are carnivores? I guess if you're vegetarian you'll be eating out. can do better... Read more
from Taunton, United Kingdom
Submitted on 20-11-2016
Last week when I was in Guadalajara I was told about the newly refurbished NH Collection Reforma, I was sceptical at first since when I last visited this hotel it certainly looked its age, not anymore! Everything has changed starting with the lobby, the restaurant and rooms, even the lifts are new. Modern rooms with an interesting red and white colour palette, glass enclosed bathroom area, big tv's - all in all great! Breakfast was good and service all in all was great. I must applaud NH this is... Read more
from Kuwait City, Kuwait
Submitted on 28-11-2016
I Like everything since when i arrived and i got the amazing welcoming with smile, the Staff in Reception they so Friendly i mean Señora:Leticia & Señor: Oscar they amazing & it was problem with my credit card but Leticia told me that not problem just enjoy in your trip and they will do it, Thank you for everything to let me enjoy in our home, and Staff in room service they so honest i keep my laptop and my mobile in charge and i don't need to to put them in safe, Actually i choose the hotel f... Read more