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$0 Down Weekend Flight + Hotel PKGS

Barcelo Maya Tropical - All Inclusive

Abreojos, Mexico (AJS)

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Based on 4562 reviews
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Room & Rates
Junior Suite (Club Premium Free WiFi)

Junior Suite (Club Premium Free WiFi)

1 king bed or 2 double beds
570-sq-foot (53-sq-meter) room, furnished balcony/patio with partial sea views

Club Level - Club Lounge access, light refreshments, Internet access in the lounge, and separate check-in location
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Day bed, phone, and laptop-compatible safe; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Room, Garden View

Superior Room, Garden View

1 king bed or 2 double beds
409-sq-foot (38-sq-meter) room, furnished balcony/patio with garden views

Entertainment - WiFi, flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Day bed, phone, and laptop-compatible safe; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Barcelo Maya Tropical - All Inclusive
Carretera Chetumal - Puerto Juarez Km 266.3, Xpu-Ha, Mexico 77750

Rooms
Make yourself at home in one of the 478 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and outdoor tennis courts. This hotel also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Dining
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Xpu-Ha? This hotel has 9999 square feet (929 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Game Room
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Night Club
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Swim-Up Bar
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4562 reviews
from Atlanta, Georgia
Submitted on 29-05-2016
This review is a little late but I wanted to make sure to comment on what a great job Estrella Ausin did coordinating our wedding!! She was wonderful and very professional. Even on the day of our wedding when it was raining she arranged everything beautifully. She arranged gifts in the rooms of our guests and personally met us to make sure our romantic dinner on the beach went well. She is amazing!! A true asset to this facility! The hotel and rooms were beautiful and kept up well. We had spec... Read more
from
Submitted on 29-05-2016
This was my and my fiance's first trip to Barcelo Maya Palace Deluxe and we completely understand why our good friends have been returning every year for the past 10 years! This resort is beyond beautiful, and exquisitely designed and decorated. It's also VERY clean...everywhere, all the time! It's a pretty large resort, with a shuttle if you aren't up for the walk, and we thoroughly enjoyed spending a morning walking from one end to the other exploring and taking pictures of the amazing decor, ... Read more
from
Submitted on 29-05-2016
This is our second trip to Barcelo Maya Palace Deluxe and it has never disappointed! This all-inclusive resort is luxurious, meticulously maintained, and full of happy and friendly staff. Every single staff member is so helpful, thoughtful, and truly happy to assist you. Some examples of the friendliness we saw/experienced during our stay are as follows: hostess or waiter always pull chairs out for guests, luggage is always handled by staff including bringing it to your room upon arrival, seve... Read more
from Denmark
Submitted on 29-05-2016
Resort and Staff: I suggest calling the hotel for a shuttle service. It's located a little over an hour South of Cancun. It costs about $70 / person for a two-way ticket from the airport to the hotel. I went in the middle of may, and the resort was fairly empty, which was great! It took us five minutes to check in. The grounds at the resort are breathtaking. They have numerous pools, a swim up bar, hammocks, a private beach, etc. The staff was always friendly, courteous, and went above and beyon... Read more
from
Submitted on 29-05-2016
First time staying at a Barcelo resort, and must say we were very pleased. We were impressed by the accommodations as they were clean and nicely furnished (Bathroom shower was awesome!). We were disappointed that there were only double beds in the Junior Suites (wife had to share with the daughter). The room was definitely big enough for some bigger beds. Food was fantastic! We ate three al a carte dinners. Kyoto's was an awesome dinner with the chef cooking up an entertaining and delicious me... Read more
from New Jersey, USA
Submitted on 06-06-2016
We have traveled quite extensively ‚?? both for business travel as well as to many all-inclusive resorts on vacation. We booked this trip for a family member‚??s birthday and had a large group with us. While the resort is beautiful and very clean, it just did not live up to our expectations‚?¶ 1. Check in and check out was awful. It took us almost an hour on both sides of the trip. For some reason, the resort just was very disorganized in this area. We were given a resort credit as part of our ... Read more
from Atlanta, Georgia
Submitted on 06-06-2016
The service staff was exceptional. Our breakfast waiter Ruben Altunar and his helper Samuel were outstanding. Ruben was by far the best waiter we had at the resort and maybe one of the best period at the resort.
from Oak Lawn, IL
Submitted on 06-06-2016
This property is FABULOUS. Whatever you want, it has it. You want a nice pool? There are lots of them. The biggest one, and this is only a guess, seemed to me to be 500 yards long. Water was always crystal clear and the temperature was such that you could stay in it all day--could not ask for a more comfortable environ. My wife, who is almost alway cold when it comes to water, loved this. The water on the beach felt the same as in the pool. Warm, clean and clear. Yes there are places th... Read more
from
Submitted on 07-06-2016
My husband and I enjoyed our vacation so much more, knowing that we can relax with or kids also enjoying their time with the Barcy club stuff. We loved Aurora, Fabiola and Karla, they were very attentive to the kids and planned many fun activities that kept the kids having fun.
from Toronto, Canada
Submitted on 08-06-2016
We had a wonderful week at Barceló Maya Palace Deluxe between May 28th to June 3rd. Special thanks to servers Yosajani R. & Octavio R. who made each day's breakfast excellent with great recommendations/advice, attention to detail and a warm welcoming environment
from
Submitted on 30-06-2016
Beautiful huge resort, rooms pools restaurants lobbys are very clean and well kept. Service was very good except in wet bar where bar tenders are short staff and always super busy. Room upgrade options are too expensive to even consider them ($120 p/night for pool view and $180 per night for ocean view) not a big deal because you should spend more time in the pools,bars, restaurants or tours. We will go back to this hotel if we find a good deal online. If you stay at the Palace your band has... Read more
from
Submitted on 30-06-2016
If you don't want to read all of my advise at the bottoms, just know this is a very relaxing fun and safe place to vacation no matter if you go alone, with your spouse or your family. You are guaranteed a great and safe stay at Maya Palace Deluxe!!! Here is the scope of my stay here: We booked a 6 night stay at Barceló Maya Palace Deluxe resort and I am so pleased with our stay! Food is delicious wherever you go no matter what time you go (there is however set times for specific meals if you... Read more
from
Submitted on 30-06-2016
Maria Carlos Ivan Julio Erick Liz and Enrique are all very funny and a lot of fun they made my vacation great!! The service is wonderful and the resort is beautiful. Everyone is very friendly and kind. During the day there is a lot of fun games and activities to do so you are never bored.
from
Submitted on 30-06-2016
All these people were such awesome people!!so such a beautiful resort. service is really nice and there are so many activities to do while you are here. the long stay went by so quickly because it was so so so much fun!!! all the workers Maria Carlos Enrique Erick Ivan Liz and Julio were funny and nice!!! the all inclusive resort was great!! you don't have to worry about anything!!!
from
Submitted on 01-07-2016
Customer service, staff, and amenities are the best!!! Especially the girls in the Barcy Club. Kids love it and I recommend every parent to drop of their kids ‚?§Ôł? The food and hospitality is on point and would recommend all my friends to come to Barcelo Maya Palace Deluxe! Too bad I only booked for a week.. Next time I will book for 2 weeks ū??¨ since there is so much to do for the adults and kids! GO BARCY CLUB ū???
from
Submitted on 01-07-2016
I loved this my visit to Barcelo Maya Palace Deluxe. It's absolutely beautiful. The entertainment staff were wonderful particularly Maria and Carlos. I had a great time and would definitely come back. I really enjoyed the water aerobics and the water volleyball.
from
Submitted on 01-07-2016
The resort is beautiful and the workers are very friendly. A great experience for kids and adults all together. The entertainment staff was wonderful particularly Maria and Carlos and they always kept activities going throughout the day to keep everyone busy. All the activites that are available on the beach really add to the experience.
from
Submitted on 02-07-2016
The pools and rooms are beautiful. We had a slow start but the rest was absolutely fantastic. Lots to do around here, I would highly recommend snorkeling off the pier. Lots of reefs and different types of fish. Great food too! Maria and Enrique from the entertainment staff were awesome!!
from Boston, Massachusetts
Submitted on 02-07-2016
We just returned today from a week long stay at the Barcelo Maya Palace Deluxe. There were 13 people total in our party, and the staff couldn't have been more accommodating, professional or pleasant. We dined at three of the specialty restaurants, and with one exception (detailed further in the review) they were truly fantastic dealing with our large group, even when we erred on our reservation time and arrived one hour early! The buffets were also excellent, with an abundance of choices. It is... Read more
from
Submitted on 05-07-2016
I had a great time here at Barcelo. The service was great and there were always fun activities to do. The service was great and the hotels were amazing too. The resort altogether isn't big at all and it is really easy to navigate around. I would completely come back again if I had the chance.
from
Submitted on 05-07-2016
Great resort, service is fantastic. This is my 5th year at this resort. Impressed every time I come here. 10/10 would recommend. Beach is very sandy at the resorts further down from the palace, but with the palace bracelet you are able to access everything.
from Crescent City, California
Submitted on 06-07-2016
What a truly amazing place ! We loved everything ! We were treated like royalty and the place was amazing ! The staff was top notch and all restaurants were amazing ! We can't wait to return to this amazing place ! You have the luxury of using all five properties
from
Submitted on 06-07-2016
I just returned from Barceló Maya Palace Deluxe few days ago. The entire place is very very average. The service is extremely bad. It took us more than an hour to check in and about an hour to check out. Considering that the lobby has no air conditioner the hour seems like 4. The food is very average and the specialty restaurants serve the same food just better decorated. There are no umbrellas in the entire resort, so either you get burned when you are at the beach, or you should just forget ... Read more
from Indiana
Submitted on 18-07-2016
Returned last week from Barcelo after our 7th anniversary trip. What a great stay this was! We were upgraded from Tropical to Palace, which i did not think would make a difference, but it was a wonderful thing for us. The room was clean and always cleaned/restocked with snacks & drinks on a regular basis. For us, check in and out were no issue. It seems to me that it takes a while for others to check in and out, which makes for a long wait sometimes, but I did not encounter any issues mysel... Read more
from Stockton, California
Submitted on 18-07-2016
Barcelo Maya Palace is a great family resort where you can do all sorts of activities such as swimming at the pool or in the ocean, Overall this has been an great amazing experience for our my family. The only thing I would like to say is this, this is not a negative review I would like management to review this areas cause they need to help out the employees for example in the lobby, when we got there I saw the staff and young kids suffering from the heat maybe they can put bigger fans or AC t... Read more
from
Submitted on 18-07-2016
i love all the activities of Enrique,Maria,Liz , julio Ivan Carlos they are part of the entretaiment staff and they were really amazing. All the resort it's beautiful the beaches super clean and beautiful too. this vacations were amaizing ū??īū??īū??¨ū??¨ū???ū??Ĺū???‚?§Ôł?‚?§Ôł?‚?§Ôł?‚?§Ôł?‚?§Ôł?ū???
from
Submitted on 19-07-2016
Awesome time as usual... Free sailing, kayaking beaches were beautiful and clean ...There is something for everyone at the Barcelo Maya colonial, caribe, tropical as well the help is very professional and happy to help you. We all had a wonderful time. I would absolutely come back to the same resort and recommend it highly !!
from
Submitted on 19-07-2016
I stayed in this hotel for 10 days and I am already having a very good time. I love the beaches, super clean the rooms and the entertainment staff it's amazing, Maria Julio Carlos Ivan Enrique y Liz are very fun and friendly and helpful. I really like this resort because of the calm water, nice pools and good drinks!
from
Submitted on 19-07-2016
This was our very first family vacation in 10 years and first outside the U.S. there was 8 of us total; from 13 to 45 years of age. And this resort is incredible...the beach is beautiful, the rooms are great, the staff was friendly, you never want to leave. My children are still talking about it. Well here is the things we loved and maybe a few suggestions, we loved the adult pool, the beach, the rooms, the staff and the Dolphin pool...Also Cisco & Gabrielle at the activities area was great, ... Read more
from Elk Grove, California
Submitted on 20-07-2016
Front staff not very helpful let alone rude. They don't care to help disabled people they had us at the end of resort until I got firm with them. For an all enclusive resort they failed to mention $9.00 a day for Wifi, no room service unless you pay extra, no snacks offered near or at pool area like other resorts we've stayed at. The bowling Strikes you have to pay for. If you want to go eat at the restaurants spread out between the other Barcelos resorts on the same property and take a shuttle ... Read more
from Houston, Texas
Submitted on 21-07-2016
This hotel is absolutely beautiful and the sheer size of it is quite incredible. Overall, we had a great time but there are a few things to be aware of. Check in and check out takes a long time, and the reception area is hot and humid. There is no automatic check out as they require that all wrist bands are cut from you at that time. The buffet was good and has plenty of choices at all times of the day. The omelet station was fabulous! One big disappointment was that there is no food at the ... Read more
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