BookIt.com® Verified Traveler Robin Wright from Clovis, CA

"this was our 2nd visit to this property. I want to make this an annual event. The grounds are spectacular. The food was great. Plenty to drink. The pools were coolish - and it was colder than I expected at night - but a small wrap took care of that . Staff was polite, gracious. Property clean clean clean."

BookIt.com® Verified Traveler Kelly from Fruitvale, BC

"We have been to Mexico a few times, but this was our first all-inclusive. I was very impressed with the cost. The food was amazing-lots of choices. The steakhouse was great. I don't eat meat, but the prawns were awesome. Exceptionally clean-there is a maid at every corner and someone is cleaning or maintaining the grouds at all times. Pool was great and staff was so friendly. Drinks were offered everywhere and they are not cheap with their alcohol. The waves are amazing at this location-huge. Only downside, was you have to walk down the beach a little bit in order to swim in the ocean. We will be returing, with our kids next time."

BookIt.com® Verified Traveler John Adams from Altadena, Ca

"Great place oustanding staff The only thing I would request is, they make the WiFi in the rooms was free"

BookIt.com® Verified Traveler David C from Cave Creek, AZ

"Overall, my stay was a good value. It worked out to aboiut $1500 for four nights, including $675 in airfare and a rental car. So the hotel portion was only about $175 per night, including meals, tax and even liquor. I had a nice junior suite on 'quiet side' facing the 'quiet pool.' Others have complained about the tacky double-beds shoved together, but it did not bother me. The hotel is exceptionally clean. The staff was helpful and courteous. Food was abundant. Unlimited choices it seemed at breakfast and the buffets. However, the food in the mass setting was ordinary and often 'hot' foods weren't hot at all. The upscale 'fusion' restaurant, where I ate twice, had gracious and efficient service and the dishes were very good -- what I imagine would pass for gourmet in a small town. It did not match New York or LA standards for a real foodie experience, but heck, they tried hard. My complaints: no valet parking? seriously? also, the limited self parking was way out of the way and best accessed via the loading dock, which I did. That's just not right. Wi-fi was OK in the main lobby. Only one public computer in the entire resort and it was almost always in use. The fitness center had the best views in the place but the equipment was dangerously old and cranky. The survey asks if I would return: probably not. I would try either a boutique hote in the middle of everything, or one of the proper golf resorts. But I would recommend to someone looking to camp out in a cruise ship type environment and just relax for a few days for a reasonable price."

BookIt.com® Verified Traveler Valerie Parish from Dublin, Ohio

"The resort overall was very large and beautiful. You never felt like you were in a crowd. The food and drinks were adequate and some very tasty. The Japanese restaurant was good. The selection at the Krystal was kind of shaky. They don't serve cream with coffee, only leche (milk). The beds were indeed hard but comfortable. The staff could not have been any more professional, accommodating or friendly. Entertainment could have been improved somewhat. Take a trip to the Arches. They are a great natural wonder! Saw whales, sea lions and many pelicans. The beaches are beautiful but you can't swim in the water. Undertow is very strong. Beware of the peddlers beyond the white rope. They don't really bother you if you just say no. The only negative we had was some noise 2 of our 4 nights. First there were a few spring breakers left around and they were quite noisy. Also, in the middle of the night loud radio music woke us up. The halls contribute to the transfer of noise, I think. Want to mention the weather in MARCH. The early am is chilly but the sun is intense. By 11 am the sun is high and its pool time. Being in the west, the sun sets earlier than in the east and it quite cools down by 7:30. There is absolutely no humidity and your hair will look fabulous! Now, for a clothes alert. Don't bother with lots of flimsy sundresses for evening. There is always a breeze and it will seem chilly without being covered. A nice summer weight jacket or sweater. Colored lightweight jeans and great shoes will work well. I took 3 nice dresses and ended up wearing one and was cold all evening. Well-tailored better sportswear will always looks fashionable, and of course great shoes and a nice bag. Leave all the clunky jewelry home, too. You are there to relax."

BookIt.com® Verified Traveler Bart Kasten from Simi Valley, CA

"This was our second stay here so you know we must have liked the first stay. The main difference was last time was in the summer and the pools were much warmer as were the evenings. The first day we tried the 'family pool' since that was on the side of the resort we were assigned. The water was freezing. I had read that most resorts in Cabo rely on the sun to heat their pools so I was bumbed about the likelyhood that every day would be like this. The average temperture was under 80 degrees and this wasn't going to warm up the pool. The next day we went to the larger pool and were very excited to find it was heated. This was much better but it was still quite cool when you got out. Enough about the pools. One thing you should know is that you had better schedule the specialty restaurants when you first arrive if you want to dine anywhere other than the buffet. They fill up quickly. Even though we did this, the only specialty restaurant we were able to get into during our five night stay was the steakhouse at 8:45 PM. The steakhouse is outside and by that time of the evening, the loud caberet show is underway and just above the steakhouse. What a noisy dinner."

BookIt.com® Verified Traveler Denise from Gower, Mo.

"There was a group of 10 of us that went and we all loved it. Mixed up our order at one of the specialty restraunts but the food was still great. My only change I would like to see is for the pools to stay open later and hot tub rules relaxed a bit."

BookIt.com® Verified Traveler David Wilder from Rockwall, TX

"We had a wonderful vacation experience. The staff provided excellent service and were extremely outgoing and friendly."

BookIt.com® Verified Traveler Alison Cochran from Prairie Village, KS

"Loved our 7 night stay. The staff was prompt and friendly! Excellent entertainment crew! They entertained us at poolside and in the evening. We had so much fun and can't wait to return. The only drawback is that you must book dinner reservations early in the morning or a day or two prior to be able to get the reservation. Also note, there is no swimming in the ocean in front of the property. If you take a water taxi tour from the marina, DO NOT have them drop you back on the beach in front of the hotel. It is extremely dangerous as the current/undertow is so strong. We saw people falling and going under water & one broke his leg. It's worth the $12 ride from the marina to save your camera, purse & broken bones!"

"My husband and I went on vacation to Cabo, Mexico during April 14-21 of 2012. This was our first time enjoying an all-inclusive vacation. The hotel was very beautiful and well kept. The staff was always prompt with their services. The room we stayed in was a garden view room with two beds pushed together to make a king size bed which we thought was strange. The room was muggy and at times smelled bad. It also came with a safe where we could keep our important documents and money. We had accidently brought $2,000 with us, not knowing that my husband and I each put $1,000 in my purse before leaving. Both $1,000 were held together by yellow $1,000 markers. However, the safe was not a digital safe where you can punch in a random numerical code; it had a physical key with a rope attached, meaning we had to take the key with us everywhere we went. This was an annoyance considering we did a lot of activities outside the hotel and could easily lose it, so we decided that we would hide the key in our room in a safe place. All was well until the last day of our stay. On the last day of our vacation, at around 230pm, my husband and I decided to take a walk on the beach, get a henna tattoo retouched and lay out for a bit. Before we left, we counted our money to see how much we had left (we had $1,400 US dollars) and put it back in the safe and hid the key in a pocket of a dress in the closet. We tucked the key in nicely so it was out of view. We had promised our henna tattoo guy that we would get him a bottle of water because it was a really hot day. We came back to the room around 320pm, laid around for about 20 minutes before we left again to give him a bottled water. We came back to the room at about 5pm, got ready and went out to dinner at 6pm. We had some spare time after dinner before the nightly entertainment started and decided to check out the Santa Fe next door. We went back to our room at about 8pm to grab some money just in case and that's when we realized our money was gone!! ALL OF IT! The yellow $1,000 markers however, were left behind. We called hotel security and they came to our room with a machine that checks our door slot as to who came into our room while we were away. They keep a log as to who enters each room at what time. They found that at 351pm, a hotel employee came into our room to restock the bar/refrigerator. Other than that, nobody else besides ourselves entered our room between 2pm and 8pm. This guy went through our personal belongings, found the key and stole all of our money. We went down to the Director of the hotel's office, and told her our situation. She could care less! She did absolutely NOTHING to help us in any way. She said that it was our fault that we should have taken the key with us everywhere we went. She said that the hotel policy does not cover stolen property unless there was damage at entry. She also said that there was no proof that the employee stole the money and that she doesn't think that he would steal because all employees know that there is a log kept as to what rooms they enter by the key they use. She basically was telling us that we were lying! She told us that the only way to do anything about this was to make a statement to the police. We asked if she could call the police to come to the hotel and were told that unless there is violence, they will not bother to come. So the assistant director of the hotel, and another employee drove us to the police station through back roads with no lighting at 9pm at night. When we got to the police station, he wrote our statement for us in Spanish because nobody at the police station spoke English. While we were there, another cop came walking in with an AK-47 machine gun! We thought we were going to die. Luckily, we made it out alive and came back to the hotel where a cop followed us and then told us that we needed to go back to the station to make it an investigation. There was no point in doing that because we had to leave in 12 hours to go to the airport and we knew that the hotel and the police were not going to take this matter seriously and pursue it. Plus it was really scary and dangerous. We had no choice but to leave without anything being done about it or ever getting our money back. Because the hotel is not taking any action about this matter, it basically encourages their employees to steal from paying and trusting guests at their hotel. They said that there was no proof, then why did security tell us the exact employee down to his name, that came in our room at 351pm? The money did not grow legs open the safe and walk away. There IS proof of exactly who took the money! If the hotel had handled the situation better, maybe it wouldn't have been that bad, but they are a billion dollar chain and they handled this matter like shady business people. I will never recommend this hotel to anybody. My husband and I went there based on other peoples' experiences there that we knew and decided to stay there as well. I am also writing their corporate headquarters a letter about our experience and the lack of compassion, professionalism and ethics that the employees stand by. It makes me sick that they could get away with something like this. The employee got away with burglary and will still keep his job because the hotel director will not take any action against him. If this happened anywhere else in the world, I believe that this situation would have been handled a lot differently."

"EVERYTHING was PERFECT! Didn't want to leave! Can't wait to return!"

"Amazing hotel! Completely spotless! More than I cOuld have asked for!! Can't wait to go or try Riu's other locations"

"We had ordered and paid for a king Jr. Suite Ocean View and when we got to our room we had a garden view. We callled several times down to the Mgr. & all he could say was they were completely booked. It took 2 days calling Book it and a fellow there finally got us moved to an ocean view. In the listing on line it stated that we would get a hydro tub with the ocean view but we did not get that either. also, we never got our $20.00 spa credit. We requested disabled for my husband and by elevators which we got with the garden view but when they finally moved us to an ocean view the walk was so far it wore my husbands legs out. The ice was 3 floors down stairs not available by elevator and no fan in the the bathroom. The beds were hard as a rock and they did not let us know we could not drink the water until the 1st night I did and then they charged us a phone fee to call the Doctor. Will find a new place next time as fool me once shame on you fool me twice shame on ME!!!! Lastly, The water taxi about drowned me taking us back to the Riu after a cruise the cabi told me to jump off into the water and the wave took me right under the boat and my purse and smartphone got soaking wet and ruined and a couple had to come rescue me!"

"We had a great trip with our family. Only disappointments were:

1. The beds / pillows very uncomfortable. Very firm and makes sleeping comfort almost impossible. Also we were told we would have king beds in all rooms and were given two doubles pushed together.

2. The representative from book it.com at the hotel was very unprofessional. Took several long phone calls while my husband was already sitting in front of him arranging our transportation back to the airport. Stopped talking to 'leer' at guests walking by several times. Was unkept. Gave my husband a lecture on timeliness of booking our return transportation instead of being helpful.

"

"A pair of shorts that I forgot and left on the floor were taken by the cleaning help. However the resort staff addressed the issue, sent a note of apology and offered dinner at one of their restaurants.



The refrigerator stock person did not come on the weekend, Saturday and Sunday. We were out of Diet Pepsi and water by Monday morning. We didn't complain about this but had to ask for pop and water the first thing Monday morning, rather than wait for the usual afternoon stock person.



Overall, the staff at this hotel is fantastic!"

"Can't wait to go back! I have never seen staff that work so hard to please their guests. Definitely recommend to all."

"Recently stayed 2 wonderful weeks at this hotel....can't say enough great things about the entire vacation destination :) Perfect weather, perfect resort,perfect place!! Don't think there's a place that can beat this!"

"We stayed at this hotel and all I can say is PErrrrfect!!!! LOVE LOVE LOVE the place, EVERYTHING about it was great, but most of all the service was beyond ANY place I have stayed. Making this an annual destination!!!



Thanks Bookit.com and THIS HOTEL!!!!!

"

"This was my first time at this hotel. The property is beautiful and the staff is very friendly. The food was great except for the Steakhouse. The service and food great. My only complaint was the fact that I had to call housekeeping several times to refill my refrig and coffee. The rooms were very nice and the maid did a fansastic job. The property is exceptionally clean and the staff was very attentive when called upon. My first and not last visit to this hotel was a great experience and I would suggest this resort to everyone!"

"We spent 5 days/4 nights at the Riu Palace ... great experience, will absolutely return. Went down for a work trip, spending the first part of the week at the Palace then heading up the corridor to the Hilton for work. The Palace was great - got in early, but room was ready. They gave us an ocean front room (don't know if BookIt helped with that, but it was wonderful!) even though we only booked ocean view. We were right on the beach, 2nd floor. If I had a complaint, it would be that the huge palm tree outside our balcony blocked the view of Lover's Beach ... a good problem to have! Room was nice - small, but clean. Bed was a rock, but with enough drinks, didn't really notice. Staff was great - friendly, appreciative of tips, but not begging for them. Also appreciated my horrible attempts at speaking Spanish. Most of the guests we met were friendly as well. Food did get a little tiresome by the end of the stay, but was tasty. Ate at the steakhouse one night, OK steak, but thin cut ribeye is always going to end up overcooked. Beer selection was somewhat limited, I think I have Dos Equis in my blood now, but it didn't really slow me down. Was glad I brought some nicer clothes for dinner - people do dress up enough that you might feel out of place if too casual. Pools were great, swim up bars excellent. Bringing a large insulated cup seemed to be a great idea - lots of people with them. Service was good enough that after the first few drinks (and a tip or two) you never really finished your drink before another was ready. Cabs around the area are expensive - try to minimize trips or share a ride to Cabo San Lucas with other guests. Walmart is walkable, but get good directions before you set out.
In terms of value, we think this was an absolute great deal! We were at the Hilton for less time, and yet managed to drop close to $300 on drinks ... more on food. And work covered 2 evening receptions and a dinner! All in all, the stay was great - wonderful views, nice people, decent food, lots of things to do, and plenty of time to simply relax. Highly recommended!"

"Just got back from our 2 week honeymoon in Cabo - everything about the Riu Palace was as advertised - great staff, great food and the weather was phenomenal. Bar manager took care of us at every opportunity, all staff were very friendly and very helpful. We will visit again & definitely recommend to friends and family!"

"The view was beautiful, the pools were nice but the food was OK. It was advertised that by staying at the Palace you could use the Santa Fe's restaurants as well. Come to find out at check-in that you could only use the Santa Fe's buffet resturants. Additionally, of the 4 resturants you could make reservations for only 3 of them were worth eating at."

"My boyfriend and I stayed at riu palace for 6days 5nights and we had such a great time. Everything that people say about the amenities and staff is true. What really stood out was the riu entertainment and the friendliness of the staff. The rooms were very clean and spacious we had the junior ocean view suite that did look out to the ocean and and we also have a view of the activity pool. I loved our room. The buffet is decent, the specialty restaraunts were great we tried krystal and the steakhouse. The nightly shows were fun and what more can I say about this place...they provide 4 bottles of alcohol in the room so you can drink in the room then go to the pool and drink some more at the wet bar. Overall this is a vacation ill never forget we had a great experience here and will definately stay here again."

"Awesome trip! Would go again. All-inclusive is the way to go!"

"Riu Palace was a great place to stay! Be sure to make your reservations for dinner as soon as you arrive, they fill up fast! Don't waste your time with eating dinner at Krystal - it wasn't good at all. Portions were small and not very good. The Japanese restaurant, the Mexican restaurant and the buffet are all delicious! Next time I will stay in a hotel closer to the marina b/c it was $12 each way for a taxi to town. Other than that, it was excellent with a BEAUTIFUL view!!"

"Just returned from a wonderful 8 day trip and couldn't be happier. The service was fabulous. If you have the opportunity to sit in Mercedes section in the main restuarant do it! I would take a large insulated mug/cup with a lid for beverages by the pool but other than that everything was provided. Be warned that you will come home spoiled and not having a mimosa waiting for you every morning may make you cranky!"

"This was a very nice hotel with very friendly helpful staff and beautifully kept grounds and rooms. The food was good and plentiful as were the drinks but keep lots of small bills for tipping as you will be doing a lot of that. There were evening shows and some were really good but others kind of cheesy. They advertised daily activities but they didnt seem to have much entertaining there. There is a nice gym there that I used several times and the spa is decent. I got a massage that was adequate but nothing to write home about but got my hair done and loved it. The pools were wonderful and where we spent the majority of our time...which brings me to my one real complaint...the pools close at 7 pm for the night! Everyone dresses up for the dinner and evening entertainment after that so bring dresses and collard shirts. All in all it was a nice stay at a nice hotel."

"The Riu Palace is the place to stay. This was our second time there. The staff is so friendly and helpful, you are greeted from your shuttle with a tropical drink. The food is excellent and the drinks are plentiful. The ONLY complaint is the wine is terrible. They really need to work on that.
But, knowing that ahead of time, you can bring your own if you are a wine drinker. Everything else is fine. We had some GREAT meals........highly recommend Krystal and the Mexican restaurant (which is right on the water). BEST view in Cabo. Oct. is a fun month to stay as everyone is coming to see Sammy Hagar at Cabo Wabo. This stay, we went kayaking (for $20 bucks) and my sisters did Parasailing for $60 (I saw it in town for $40). We have already done all the touristy things, but if not, try them all! The Riu is top notch, you will not be disappointed."

"My Husband and I spent 7 beautiful days at the Riu Palace. Riu Palace is an extraordinary and beautiful resort. The staff there work very hard to ensure you have the best stay possible and will do anything you ask of them always with a smile (make sure you do tip them well as they do rely heavily on the tip money). The pools at the resort are where we spent the most money, especially the main pool (not the quite one) as it hosted alot of the games (water polo, water volleyball). The view as you sit in the pool is just incredible!! You look out at a majestic ocean and listen to the waves...simply beauitiful! I would definetly recommend this resort to everyone --and also go for the ocean view room as we did as the view is amazing in the morning and in the evening. To hear the waves crash is peaceful and relaxing which is exactly what a stay at the Riu Palace is."

"Great time! Extremely clean; friendly staff; beautiful view; outstanding pool. The food was OK, but could be improved upon. We will definitely go back and will recommend to friends."

"Just got back from the Riu Palace and I have to say this was one of the best places I've ever stayed. When they say all inclusive they mean it and it's with a smile too. The staff was so great and the place is immaculate. People are cleaning round the clock. There are no rules. Sure the pool closes but they never kick you out. They just wait patiently for you to be done so they can add the chemicals to the water each night. We had the best time here and met a bunch of really great people. We will definitely be back. The food was really really good though I got tired of the lunch buffet after 5 days. That's the only negative thing I have to say. Everything else was A , off the charts. We ate at 3 of the 4 a la carte restaurants and each one had great service and wonderful food. The view from the pools is amazing. I can't imagine going to Cabo and staying anywhere else. "

"The Riu Palace in Los Cabos was 'fantastic'. The entertainment staff were great and very friendly, we always had something to do. The rest of the staff was always there to meet your needs. Los Cabos is a very nice place, clean, SAFE and very friendly people. The food at the resort was great too. You could not want for anything more...
Ariel
"

"Recently returned from a week at the RIU. What a lovely trip. This vacation was what we all DREAM of when we think vacation. Pampered, well taken care of, clean = spot on service. We left the resort to go into town, husband golfed and I got a massage. Golf was @ 75 us and the spa was well priced and top notch service. Ask for the massage overlooking the beach. Took the water taxi over to lover's beach. Didn't need to leave again. The only recommendations, gentlemen must wear slacks and sleeved, collared shirt in the french and Japanese restaurant . Make dinner reservations with the concierge as early in the day as possible. We went for 5 days, I could have stayed a week. The beach in front of the hotel is not recommended for swimming but the quality of the hotel more than makes up for this.

Note - if you stay at Palace, you can visit the Riu Santa Fe next door - drink in the bar and eat at the buffet. If you stay at the Santa Fe, you do not have privileges at the palace.

I want to visit another Riu Palace property "

"We stayed at the Riu Palace in Cabo San Lucas and were abolutely impressed with the friendly service, food, cleanliness, spaciousness, and complete relaxation of the resort. This was our first real vacation in 13 years and it was the best choice for us! We truly enjoyed ourselves and look forward to returning soon! Thank you Bookit.com for making our getaway truly wonderful! Only one thing we wished we were informed of prior to boarding our transportation van from the airport were the 'timeshare' salesmen! Other than that, it was stress free! "

"I booked RIU palace for my wedding expecting that we, as the bride and groom would be treated with some special service. Seeing as how we brought 30 additional guests to the hotel. NOPE! They booked us in a room with 2 beds. I complained 3 times and nothing was resolved! They were pushed together so I slept in a crack for a week!
Multiple people in our party and others at the hotel had money and possessions stolen from their rooms. Everyone in our group had stomach issues for some part of their trip. Reservations are soooo hard to make so most ending going to the buffet as a last resort."

"Overall, this hotel is a good value for money.



We enjoyed the facilities and found it relaxing and fun.



We were disappointed in the Beach in front of hotel. It is not suited for swimming and is extremely dangerous. So, not a place to go if you want a nice beach to swim in. Of course, you can take a water-taxi to a nearby beach and you can find great swimming beaches, especially 'lovers' beach near the 'archo'.

- Michael







"

"awesome vacation!!! went on a group trip (my wife, my brother and his wife at the end of august to celebrate my wife's birthday and had a great time!! the staff at the riu palace were great!!! everyone was very friendly and the support staff at the front desk were extremely helpful whenever we had questions. the food was very good and i advise on booking the 4 restaurants as soon as u check in. the mexican restaurant was the best for our group!! we also had the luxury of having access to the sante fe which was kind of quiet during our stay at the palace. try to go downtown during the day time to get shopping for souvenirs in as their are many great shops that have nice yet inexpensive items. cabs downtown were $ 12 each way. we also went on both the margarita tour and went right by the bahas (peninsula) which is by the far the most beautiful site ever. we also went on the ATV tour which was scary since we were newbies to ATV's yet a thrilling experience. they had nightly shows on the stage area in the palace which was a great way to begin every night and get drinks and relax while still having fun. pool bars were the best!!! lastly the 24 hour bar on the main floor has the most beautiful view of the bahas especially on a sunny day. they also make a great cappuccino with a show of tequila that is an awesome way to start your day. the only negatives were the beds which were not bad but could have been better and the room temperature was always set so low that even our unworn clothes were damp when we returned home (play around with the settings). will definitely be returning here again next year!! "

"Great service, food and amenities."

"Awesome, awesome, awesome !!!! Had a great time, everything was great ! The bed was a little too firm but u cant expect a resort bed to be like your own ! Overall the vacation was a 10 out 10 and definitely will be back in 2013 !!! "

"We just returned from a 3-day trip. The hotel is very clean and all the staff was very friendly. The variety of food and drinks were outstanding. The only negative experience were some Americans who take advantage of 'All you can drink' and do not know how to behave. Anything else was fantastic."

"Very attentive staff. Food was well above average for an all inclusive resort. Housekeeping of rooms was very good, housekeeping of resort was excellent. Most everyone in the resort acknowledges you, and genuinely cares about your satisfaction. All of my needs and wants were quickly attended to.



This is a very engaged staff that create a memorable experience.



The 4 to 8 foot waves crash right on the beach, making ocean swimming near impossible, but the 4 pools allow ample water time. There is one row of rooms near the dumpsters that don't smell great, but the aroma is concentrated to that one area. Was definitely not a resort wide issue, and I know for sure that people were moved from those rooms upon request. Neither of these issues dampened our experience."

"My best friend and I went to the Riu All-Inclusive after graduating last summer! Normally, we are the type of people that get overly excited for things, and hype everything up so much that realisticly, it would be nearly impossible for anything to fully meet our expectations. But, to our surprise, this vacation was far beyond anything we could of ever dreamt of! With me being such a neat freak, I was so pleasantly surprised with how clean and well kept everything was! The staff were all so sweet, and attentative, and the resort was absolutely breathtaking! The rooms were just as beautiful as they appeared in the pictures, and the pools were so relaxing! We were there for six days, and wish we could have stayed longer! We didn't even have a need to leave the resort! I do not have even one compliment! We'll for sure be coming back next summer! "

"I dont' have a single bad thingt to say about the Riu Paace in Cabo. Amazing Service! Kudos to you and managment for running such a wonderfun experience. I miss everything about this place and sadly, had to return home. You make VACATION truly a 'time off' experience. I was so pleased with everything from my room service to my maid service, Every restaurant experience was wonderful, (we tried all the specialty restaurants). The only thing I can 'complain' about was that my drinks were too heavy. We went w/ some friend, (13 totoal) and our young adult children. There is somehting for everyone here. Even the vendors past the rope on the beach are mindful. I will certainly look forward to returning here. PS-for others traveling, be sure that you visit during the 'off ' season, May - July as outside excursions get even more amazingly cheaper! This is my fourth RIU experience and each time it gets better!"

"Great hotel, friendly staff and amazing waves. We spent 12 days in November 2010 and this was an amazing vacation. The food is very good with a lot of variety. The Japanese restaurant was our favorite. We went 3 times and everything was great. Ask for a room on the quiet side if you're there to relax. For more excitement, I suggest you go to the Riu Santa Fe where the clientele is younger and more vibrant! We are going back this year!!"

"My husband and I just returned from Riu and it was amazing!! The room was great, food was great, staff was very friendly. We plan to go back next summer. The one and only negative I would say is the bed, it wasn't horrible but it could have been more comfortable."

"My husband and I went here for our honeymoon in June of 2010. This was our first all-inclusive. It was AWESOME. The pictures are exactly what everything looks like. I would recommend this 100%. I loved the food, view, room, staff....EVERYTHING!!!!"

"If you're planning a trip somewhere else- cancel it!! Cabo is the place to stay!! The Palace is a wonderful hotel, awesome food, FREE room service, 3 different liquors and a half fridge full of Dos E's beer- WOW! FREE!? Lovely views, nice people, excellent overall. I've traveled the world, this is by far my favorite place to relax and party! "

"great service never an empty glass ,friendly staff ,clean enough that you could eat off the floors, food was good, but the steakhouse meal was awesome, many returns planned in the future."

"My lady and I absolutely loved our time spent at Riu Palace. The staff were warm, friendly and attentive and couldn't have been more gracious and helpful, The food and of course beverages were excellent as well. Our room viewed the gardens and ocean and was quietly set back. An exceptional value. We plan to return pre-Christmas once again to enjoy the tasteful holiday charm and our time together."

"We loved every minute of our trip. The Riu Palace was amazing. The grounds were beautiful and so clean. The staff was very friendly and happy. The food was very good, and offered a lot to choose from at the buffet. We ate once at the Steakhouse which was great, but we found the ease of the buffet more appealing to us. We went into town shopping, did some parasailing, took the water taxi to The Arch, but spent most of the time relaxing at the pool and meeting wonderful people. We will definitely come back to the Riu in Cabo, and will stay at the Riu when we go to Jamaica next year. "

"This place is breathtaking and much better than Santa Fe, which is right beside it and walking distance. It is work the extra $$$ to go to Riu Palace. The only downside is there is no internet access in the rooms (lobby only), but who cares, you're on vacation!!"