Hotel Features.
Hotel Villa Mercedes's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. The hotel serves breakfast each morning (surcharges apply). Recreational amenities include a sauna and a children's club. This 3-star property has a business center and offers a meeting/conference room, a technology helpdesk, and audiovisual equipment. Complimentary wireless and wired high-speed Internet access is available in public areas. This San Cristobal de las Casas property has event space consisting of a conference center, banquet facilities, and exhibit space. The property has an area shuttle, which is complimentary. Wedding services, concierge services, and tour assistance are available. Self parking is complimentary. Additional property amenities include a rooftop terrace, multilingual staff, and gift shops/newsstands. This is a smoke-free property.

Guestrooms.
67 guestrooms at Hotel Villa Mercedes feature complimentary bottled water and safes. Accommodations offer mountain or garden views. Beds come with triple sheeting. Bathrooms feature showers with rainfall showerheads. They also offer makeup/shaving mirrors, bathrobes, and complimentary toiletries. Wired high-speed and wireless Internet access is complimentary. In addition to complimentary weekday newspapers, guestrooms offer direct-dial phones. 32-inch plasma televisions have cable channels. Also included are windows that open and blackout drapes/curtains. Guests may request irons/ironing boards and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.

Notifications:

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• All guests staying in hotel guestrooms must be registered with the hotel.
• No pets and no service animals are allowed at this property.