Gran Porto Real Resort and Spa Playa del Carmen - All-Inclusive 3.5 Stars
per guest nightly from
$275 96
Book w/Flight & SAVE OVER 35%
Reg $275 pp/pn NOW $96
Beachfront All-Inclusive with Private Beach!
  • Hurry, Limited Rooms Available!
Valid: Now - Apr 14, 2014 Not Valid: Subject to sell out.
Constituyentes # 1 por calle 10 y 5a. Avenida View Map
Riviera Maya, MX 77710

BookIt.com Guest Rating

Very Good 

8.7

Mike S from Webster, New York BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Sat, Aug 03, 2013
"Gran Porto is a nice resort that is kept clean ALL the time. I entered the resort to use the 24 hour snack bar and I was still dripping water slightly from my swim trunks. I looked behind me and there was a worker with a towel cleaning up the water. But lets start from the beginning. When we arrived using Best Day transportation from the airport our bags were taken from to the front desk, we were greeted and given a cocktail. We were assigned our room which they said was on the first floor but we requested a room on the second floor only. We were able to switch to a partial ocean view room for about $ 250 more. The room was clean, the fridge was stocked with bottled water and soda. There was alcohol in the cabinet on the wall. The beds for my wife and I were comfortable, sheets were clean and smelled fresh. There is a room safe, ironing board in the large closet. The bathroom was sort of cramped as you walked in but the shower was very big and clean. The staff at the hotel was friendly and helpful but watch yourself after you leave the front desk. You will be greeted by a representative trying to sell you into the time share. Just say 'NO' and go straight to your room with the bell hop. The grounds were kept clean but in the dining area by the windows and terraces the birds would fly in and pick off plates that had food on them still, so don't leave anything out for them. The pool was small but clean, there is a pool on the third floor which has a swim up bar where you can get sushi. That pool is suppose to be an adult only pool. The pool on the ground level does not have a swim up bar. You either have to have someone wait on you or you have to get out of the pool to get a drink. The beach was lacking, they did have a volleyball court set up which we used and there were huts with tables and chairs to keep you out of the sun. They have a snack shack on the beach which serves, hamburgers, hot dogs, french fries and some days chicken. The water was warm but as I said the beach and the entrance to the water was not the best, either rocky or there were sandbags to stop the beach erosion. Food: The food for was hit or miss while we were there. I am not a picky eater at all, some days they got it just right but others I just ate out at the snack bar on the beach. You will find you can make Mimosa's daily, they have a large selection of juices in pitchers packed in ice. You can get cereal, yogurt and fruit if you wish. The deserts were pretty good, ranging from Chocolate Moose to Tiramisu, tarts, cookies and ice cream. The resort had a special night where they had dinner on the beach which was nice, just be aware that night the dining room will be closed. Drinks: Plenty of soda and bottled water to go around. I am not an avid drinker but even for me the drinks were weak. I think enough said there. Entertainment: When they had entertainment it was good but didn't hold my attention for very long, it was good but not great. They do have pool games everyday where you can participate in some games and a DJ booth outside by the pool. Currency: You can exchange currency at the front desk, they can also make change from American to American after 10 or 11 am I believe it is. The exchange rate was ok, but you can grab a cab for $5 and go down the street to the bank and get a much better rate. Special restaurants: Mexican and Italian. All you do is walk out the front of the resort , turn left and a very short distance are both restaurants. You do need reservations for the Italian Restaurant but didn't need one for the Mexican one. The food at the Italian Restaurant was a very good 5 course meal. The Mexican restaurant was just ok, nothing special. Excursions: There is an excursion desk in the lobby of the resort so no need to panic if you didn't book any. ALL the excursions have transportation to and from the actual excursion. You may have to stop or drop off people at other resorts but it was only a couple of stops more. It also gave us a chance to see other resorts and compare them to ours. They do have a desk down the hall from the main desk to book other water type excursions, scuba, parasailing, deep sea fishing. Kids: There is a play area for the kids inside where they do crafts and can draw etc. My kids are grown so I only observed this as we walked past the room. There is a 24 hour snack bar on the main floor, it is the 'ONLY' room on the main floor that has air conditioning. There were cheese and crackers, tacos, quesadillas, fruit daily. There is a soda machine in there as well as bottles of alcohol and coffee. Overall the resort was nice, very clean and well kept. Some rooms do smell musty, but that was on the first floor, we didn't experience this on the third floor rooms or the second. My wife and I are not picky, we don't need the best of the best but we do have expectations that the resorts we visit are clean and bug free. If I had to give this a score based on the 1-10 scale, 10 being the best, I would say it was a solid 7. Hope you enjoy your stay there, you will have a good time. "

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Lea from Evansville, Wi BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Fri, Aug 02, 2013
"Hotel was not all that I expected. Some things were great, others not so great. But that is par for a middle-of-the-road hotel, I guess. Some of the staff excelled and some acted like we were bothering them. If you can afford it, book a Jr. Suite. We made the mistake of taking a free upgrade to a Jr Suite for the first night..it was a great room. But then we had change to our standard room...a huge difference. The room was very small. Not nearly big enough for a family of 4. The room was clean, however and the air conditioning worked very well. I'm on the fence as to whether I would stay there again. The location to 5 Ave was great. The beach was nice, except getting yourself into the sea was a hazard. Lots of sandbags to climb navigate at the edge of the sand/water and then there are lots of large rocks to be careful of, once you're in the water. Some rotting seaweed smell, but that didn't bother me too much. Live entertainment every night, which was nice. The main pool wasn't as big as it seemed in the picture. Food was pretty good at the buffet. The Italian restaurant where you need a reservation is awesome. Great food/service. Wish we would have went there more than once. I'm going to say 'yes' for returning, but would for sure consider a different hotel first."

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Francisco from Crest Hill BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Mon, Oct 29, 2012
"My wife and I enjoyed very much being at Real and spa playa del Carmen. The people the place, and all that came with this package was great. The food and drinks was wonderfull. We never had a honeymoon and we decided to save to go on our 25th wedding anniversary, the beginning was rough but it turned out well. We would like to return again but, this time we would like to take the whole family along."

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Valerie & Gary from Aliso Viejo, Ca BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Sun, Oct 14, 2012
"This resort is delightful and clean, the rooms are amazing and well appointed, the air conditioning works great, our rooms were cleaned to perfection daily with the added touches you would expect from a 5 star resort. The location is perfect for shopping on 5 avenue, just a block away. We had fun trying the fish spa-go to 5th and turn right and it;s on the left. Also enjoyed the Tequila Bar one block away until the wee hours. Family thought we were crazy for going to Mexico with all the unrest but we never felt unsafe, the contrary! Security was always present on the property and beach. I had a 18 dollar massage on the beach, just a short walk from the resort and we had a blast snorkling in the warm water. The beach there is beautiful but rocky and dangerous to enter the water. It's better to go down the beach a bit to go into and out of the ocean. There was a bit of construction noise in the morning which was a bit distracting since we like our sleep but overall I'd recommend this hotel whole heartedly! The entertainment at night is wonderful and not to be missed but they also have live music in the lobby to enjoy after. The drinks are generous and the wait staff attentive. I was impressed with the quality of service for our room service and anyone I needed help from with one exception: there was a bartender out by the pool that didn't seem to enjoy his job. He made us feel like we were putting him out when we asked for a drink. Most of the other bartenders and waiters were lovely. We lost my husband's wedding ring out by the buoy, if any one finds it, let us know! Don't hesitate to book this hotel, you won't be disappointed."

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Kieu-thi from Edmonton, AB BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Wed, Sep 05, 2012
"I never thought that one day we'd travel to Mexico. Even though I've known people that have gone there so many times, I was still skeptical. When my family knew that I was going to Mexico, they all said that I must be crazy for going there, that it's dangerous and dirty etc... Well, I said to myself, I just had to go there for once, if I don't like it, then I'd learn, and never go back. How wrong was I, because Mexico, or Playa Del Carmen specifically, had proved me wrong. I just came back on Sept. 1 from Playa del Carmen, from Gran Port Real resort, and am already planning to go back next year. The staff was wonderful. They were working in the kitchen, hot, and tired, but you wouldn't know because as soon as they saw you, they'd smile, and put their hand on their heart ( I guess it's like a Mexican way of saying hello ) Their kindness and politeness were genuine, not fake because we were tourists and they had to be nice to us. One time, we had a problem with the safe in our room, we went to the lobby to let them know, and as soon as we got to our room, there was a handyman waiting for us outside our room already. There were always someone cleaning the floor to make sure it was dry, clean and safe for visitors. There were kids running around, and people would sit around the lobby chatting. Everyone seemed very relaxed and comfortable. Gran Porto Real is a smaller resort compared to many other resorts in Playa del Carmen, but their service is really, really good, worth every penny. The foods in the buffet restaurant and the 24-hr Inclusive are always there for you to eat. You didn't have to wait for them to get the foods out from the kitchen, there was always somebody checking to see everything is looked after, and the restaurants, hallways, lobby, around the pools areas were very clean and well looked after. I was glad that we chose Gran Porto Real to be our first resort to go to in Mexico. We'd definitely go back to this resort."

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Gran Porto Real All-Inclusive Resort and Spa is superbly located on a beachfront setting, in downtown charming Playa del Carmen. This 3-star resort is only 30 minutes from Cancun International Airport, 5 minutes from famous Xcaret theme park and a 45 minute ferry ride to Cozumel.

Extraordinarily exotic, stylishly comfortable and with an air of historical grace, the Gran Porto Real Playa del Carmen is an all-inclusive hotel offering outstanding service. Experience for yourself this tropical getaway resort in Playa del Carmen, Read More About Gran Porto Real Resort and Spa Playa del Carmen - All-Inclusive

Book w/Flight & SAVE OVER 35%
Reg $275 pp/pn NOW $96
Beachfront All-Inclusive with Private Beach!
  • Hurry, Limited Rooms Available!
Valid: Now - Apr 14, 2014 Not Valid: Subject to sell out.
Book w/Flight & SAVE OVER 35%
Reg $275 pp/pn NOW $96
Beachfront All-Inclusive with Private Beach!
  • Hurry, Limited Rooms Available!
Valid: Now - Apr 14, 2014 Not Valid: Subject to sell out.
Rooms & Rates for Gran Porto Real Resort and Spa Playa del Carmen - All-Inclusive
Junior Suite - All-Inclusive
Junior Suite - All-Inclusive
Room Sleeps up to 4 People

All-Inclusive Plan Includes:
  • Breakfast, lunch and dinner a la carte or buffet,
    including fine cuts and shrimp
  • Snacks
  • Domestic and selected international drinks
    (Möet and Chandon Champagne 50% off list price)
  • House wines (selected wines available with surcharge)
  • Non-motorized water sports including pedal boats, kayaks and snorkeling equipment
  • Introductory Scuba lesson in our pool
  • Gym and full service Health Spa
    (special treatments and messages not included)
  • Daily social activities and Aerobics program
  • Tennis, day and night time play
  • Evening entertainment including 7 live shows per week
  • 24-hour self service snack and bar in our All-Inclusive club
  • Room service (once a day p/r)
  • Pool and beach waiter service
  • In-room mini bar with soft drinks, beer and water
  • Oki Kid’s Club with supervised activities
  • All gratuities included
Amenities: Junior Suite features two double beds or King size bed, air conditioning with individual climate control and fan, in room safety deposit box, minibar, cable TV, direct dial telephone and voice mail, FM/AM alarm clock, large roman style bathroom with shower, hairdryer, vanity mirror, electronic key card and private terrace.
REBATE
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No Photo Available
Standard Room - All-Inclusive
Room Sleeps up to 4 People

All-Inclusive Plan Includes:
  • Breakfast, lunch and dinner a la carte or buffet,
    including fine cuts and shrimp
  • Snacks
  • Domestic and selected international drinks
    (Möet and Chandon Champagne 50% off list price)
  • House wines (selected wines available with surcharge)
  • Non-motorized water sports including pedal boats, kayaks and snorkeling equipment
  • Introductory Scuba lesson in our pool
  • Gym and full service Health Spa
    (special treatments and messages not included)
  • Daily social activities and Aerobics program
  • Tennis, day and night time play
  • Evening entertainment including 7 live shows per week
  • 24-hour self service snack and bar in our All-Inclusive club
  • Room service from 8:00 a.m. to 10:30 p.m.
  • Pool and beach waiter service
  • In-room mini bar with soft drinks, beer and water
  • Oki Kid’s Club with supervised activities
  • All gratuities included
Amenities: Standard Room features two double beds, air conditioning with individual climate control and fan, in-room safety deposit box, minibar, cable TV, direct dial telephone and voice mail, FM/AM alarm clock, bathroom with shower, hairdryer, vanity mirror, electronic key card and terrace.
REBATE
Extra Savings Instant Rebate Today Only Details
Junior Suite Ocean View - All-Inclusive
Junior Suite Ocean View - All-Inclusive
Room Sleeps up to 4 People

All Inclusive Plan Includes:
  • Breakfast, lunch and dinner a la carte or buffet,
    including fine cuts and shrimp
  • Snacks
  • Domestic and selected international drinks
    (Möet & Chandon Champagne 50% off list price)
  • House wines (selected wines available with surcharge)
  • Non-motorized water sports including pedal boats, kayaks & snorkeling equipment
  • Introductory Scuba lesson in our pool
  • Gym and full service Health Spa
    (special treatments and messages not included)
  • Daily social activities & Aerobics program
  • Tennis, day and night time play
  • Evening entertainment including 7 live shows per week
  • 24-hour self service snack & bar in our All Inclusive club
  • Room service (once a day p/r)
  • Pool & beach waiter service
  • In-room mini bar with soft drinks, beer and water
  • Oki Kid’s Club with supervised activities
  • All gratuities
Amenities: Junior Suite features two double beds or King size bed, air conditioning with individual climate control & fan, in room safety deposit box, minibar, cable TV, direct dial telephone & voice mail, FM/AM alarm clock, large roman style bathroom with shower, hairdryer, vanity mirror, electronic key card and private terrace with amazing ocean view.
REBATE
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Amenities: Gran Porto Real Resort and Spa Playa del Carmen - All-Inclusive
  • 24-Hour Front Desk
  • All-Inclusive
  • Babysitting (+)
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon (+)
  • Billiards
  • Business Center (+)
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Exterior Corridors
  • FREE Parking
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Game Room (+)
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Library / Video Library
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • On-Site Travel Agency
  • Outdoor Pool
  • Public Internet Access (+)
  • Restaurant
  • Room Service Included
  • Sauna
  • Security Guard
  • Shopping (+)
  • Spa Services (+)
  • Steam Room
  • Sun Deck
  • Swim-Up Bar
  • VIP Rooms
  • Valet Parking (+)
  • Volleyball Court
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.