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El Dorado Maroma A Gourmet All-Inclusive Resort by Karisma

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$406 $288
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,319 $1,619
Per Guest for 5 Nights
Based on 2686 reviews
All suites and facilities at this beachfront property offer beautiful views of the lush tropical gardens or the stunning white sand and clear waters o
Room & Rates
Jacuzzi Junior Suite - All-Inclusive - El Dorado Maroma A Gourmet All-Inclusive Resort by Karisma - 2

Jacuzzi Junior Suite - All-Inclusive

Starting from
$406 $288
Per Adult Nightly
Offering privacy in a quiet and tranquility
atmosphere, beautiful décor, this suites are located near to close to the lobby and our beautiful beach, just steps away from a semiprivate pool.


The All-Inclusive plan includes:
  • Accommodations as selected with nightly turn down serivce
  • Full Concierge service
  • Beach Butler service
  • Welcome glass of Champagne
  • All Gourmet Meals and specialty Bites
  • Wine and Tequila tasting with our Sommelier
  • Gourmet Culinary events:
    • Beach Party
    • Fish Market
    • Paella
    • BBQ
  • Unlimited local and selection of international premium brands, alcoholic and non-alcoholic beverages
  • Once daily restocked mini bar with soft drinks, water and beer
  • 24 hrs. Room Service (Restriction apply on rainy days)
  • Use of in room Safety Deposit Box
  • Two fresh water swimming pools (includes a relax pool)
  • Scuba clinics in the pool
  • Non-motorized water sports:
    • Kayak
    • Snorkeling gear
  • Fitness Center
  • Sauna and steam baths
  • Daily and nightly activity program with live music and shows
  • Activities: Day and evening entertainment

Amenities: Max Occupancy: 2 Adults
The suites offer 580 sq. feet and
consists of a king size bed or 2 double beds, relaxing hot tub Jacuzzi, a marble top bathroom with double sinks, private toilette cabin, spacious closets and LCD – TV.
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Honeymoon Suite - All-Inclusive - El Dorado Maroma A Gourmet All-Inclusive Resort by Karisma - 5

Honeymoon Suite - All-Inclusive

Starting from
$420 $297
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Welcome glass of sparkling wine
  • All gourmet meals and specialty bites
  • Unlimited alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Nightly turn down service
  • Full-service concierge
  • D`Hotel butler service
  • Culinary activities
  • Once daily restocked mini bar with soft drinks, water and beer
  • 24-Hour room service (restrictions apply on rainy days)
  • Use of in-room safety deposit box
  • Non-motorized water sports including kayaks and snorkeling gear
  • Spanish lessons, yoga, aqua aerobics, Latin dance lessons, cooking classes and more
  • Special nightly entertainment includes karaoke, live music, comedy show and more
  • Shopping tours to Playa del Carmen (limited seats)
  • Use of fitness center, sauna and steam baths at the spa

Amenities: Over-sized luxurious suites featuring a private deck terrace where a double bed is available to enjoy the romantic oceanfront sunset or lush gardens. Designed in a stylish contemporary decor and equipped with air conditioning, one king bed or two double beds. Other features include satellite TV, daily stocked mini bar (water, beer, light beer, soft drinks), 24-hour room service, shower, coffee/tea maker, DVD player, hair dryer, safety deposit box and direct dial telephone.
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Mi Hotelito Beachfront Suite - All-Inclusive - El Dorado Maroma A Gourmet All-Inclusive Resort by Karisma - 1

Mi Hotelito Beachfront Suite - All-Inclusive

Starting from
$460 $331
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Welcome glass of sparkling wine
  • All gourmet meals and specialty bites
  • Unlimited alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Nightly turn down service
  • Full-service concierge
  • D`Hotel butler service
  • Culinary activities
  • Once daily restocked mini bar with soft drinks, water and beer
  • 24-Hour room service (restrictions apply on rainy days)
  • Use of in-room safety deposit box
  • Non-motorized water sports including kayaks and snorkeling gear
  • Spanish lessons, yoga, aqua aerobics, Latin dance lessons, cooking classes and more
  • Special nightly entertainment includes karaoke, live music, comedy show and more
  • Shopping tours to Playa del Carmen (limited seats)
  • Use of fitness center, sauna and steam baths at the spa

Amenities: Romantically decorated suites with an over-sized balcony or terrace with bed and views of the ocean. Designed in a stylish contemporary decor, equipped with air conditioning, one king bed or two double beds. Other features include satellite TV, daily stocked mini bar (water, beer, light beer, soft drinks), 24-hour room service, shower, coffee/tea maker, DVD player, hair dryer, safety deposit box and direct dial telephone.
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Infinity Pool Jacuzzi Suite - All-Inclusive - El Dorado Maroma A Gourmet All-Inclusive Resort by Karisma - 4

Infinity Pool Jacuzzi Suite - All-Inclusive

Starting from
$500 $342
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Welcome glass of sparkling wine
  • All gourmet meals and specialty bites
  • Unlimited alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Nightly turn down service
  • Full-service concierge
  • D`Hotel butler service
  • Culinary activities
  • Once daily restocked mini bar with soft drinks, water and beer
  • 24-Hour room service (restrictions apply on rainy days)
  • Use of in-room safety deposit box
  • Non-motorized water sports including kayaks and snorkeling gear
  • Spanish lessons, yoga, aqua aerobics, Latin dance lessons, cooking classes and more
  • Special nightly entertainment includes karaoke, live music, comedy show and more
  • Shopping tours to Playa del Carmen (limited seats)
  • Use of fitness center, sauna and steam baths at the spa

Amenities: Enjoy the ultimate privacy in the most luxurious suite that offers stunning views of the Caribbean Sea or the lush gardens from the second, third and fourth floors; with their own private infinity pools on each terrace. Designed in a stylish contemporary decor, equipped with air conditioning, one king bed or two double beds and balcony or terrace. Other features include satellite TV, daily stocked mini bar (water, beer, light beer, soft drinks), 24-hour room service, shower, coffee/tea maker, DVD player, hair dryer, safety deposit box, direct dialing telephone.
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Swim-up Jacuzzi Junior Suite - All-Inclusive - El Dorado Maroma A Gourmet All-Inclusive Resort by Karisma - 3

Swim-up Jacuzzi Junior Suite - All-Inclusive

Starting from
$555 $388
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Welcome glass of sparkling wine
  • All gourmet meals and specialty bites
  • Unlimited alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Nightly turn down service
  • Full-service concierge
  • D`Hotel butler service
  • Culinary activities
  • Once daily restocked mini bar with soft drinks, water and beer
  • 24-Hour room service (restrictions apply on rainy days)
  • Use of in-room safety deposit box
  • Non-motorized water sports including kayaks and snorkeling gear
  • Spanish lessons, yoga, aqua aerobics, Latin dance lessons, cooking classes and more
  • Special nightly entertainment includes karaoke, live music, comedy show and more
  • Shopping tours to Playa del Carmen (limited seats)
  • Use of fitness center, sauna and steam baths at the spa


Amenities: Imagine yourself stepping right out of your balcony to a lazy river that crosses in front of the suite and connects to the main pool with swim-up bar. Designed in a stylish contemporary decor and equipped with air conditioning, one king bed or two double beds and a balcony or terrace with oceanfront views or views of the lush gardens. Other features include satellite TV, daily stocked mini bar (water, beer, light beer, soft drinks), 24-hour room service, shower, coffee/tea maker, DVD player, hair dryer, safety deposit box and direct dial telephone.
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El Dorado Maroma A Gourmet All-Inclusive Resort by Karisma
Carretera Cancun-Tulum Km 55.3 Maroma beach, Riviera Maya, Mexico 77710

Accommodations

The suites at El Dorado Maroma were designed in a luxurious and contemporary Caribbean decor and are equipped with air conditioning, ceiling fans, king beds and double beds, satellite TV, DVD/CD player, telephone, shower, hair dryer, make-up mirror, iron/ironing board, radio/alarm clock, safety deposit box, mini bar with beer, water, soft drinks and juices refilled daily, coffee/tea maker and a comfortable oversized terrace with an outdoor bed where you can listen to the Maroma lullaby.

Facilities and Services Available at an Additional Cost

  • Scuba diving trips, certificates, rental equipment and deep-sea fishing
  • Motorized water sports
  • Tour desk
  • Car rentals
  • Romantic or family dinner on the beach
  • Shishas Bar
  • International wine selection from the resort`s cellar
  • Laundry service
  • Tobacco Shop and Jewelry Boutique
  • Telephone service, internet services and fax services
  • Money exchange
  • 24-Hour medical service

Gourmet Inclusive Restaurants
The a la carte restaurants and bars at El Dorado Maroma combine a selection of the finest and refreshing cuisine and drinks in an extraordinary setting overlooking the celebrated Maroma Beach. One of the most popular activities in the area is deep sea fishing; your catch of the day can be prepared in a variety of ways by the staff.

  • Papitos Gourmet Beach Club: Features an interactive culinary experience in an open kitchen concept, offering a themed lunch menu throughout the week: The Chef Brochettes, Boutique Burger, Taco Bar, Fish Market, BBQ, Spanish Paella and The Prime Rib; while enjoying a breath-taking ocean view. Open for breakfast 7:00am - 11:00am and theme lunch from 12:00pm - 3:00pm.
  • Sabores New Mexican Caribbean Cuisine: Sabores restaurant serves exceptional breakfasts that will keep you energized for an adventurous day. Irresistible Mexican and Caribbean specialties with international flair are served as well as the most exclusive fresh seafood dishes caught daily for the traveling epicurean. The chef uses the latest culinary techniques to make every bite an unforgettable experience. Guests can enjoy air-conditioning dining or outdoors at Sabores Palapa with the fresh Caribbean breeze. Breakfast: 7:00am - 11:00am Pizza: 11:00am - 4:00pm Lunch: 12:00pm - 5:30pm Dinner: 5:30pm - 10:00pm Mayan Night: 6:00pm - 10:00pm (Wednesday only) Italian Night: 6:00pm - 10:00pm (Thursdays only) Mexican Night: 6:00pm - 10:00pm (Saturdays only).
  • Kiyoko Oriental Restaurant: Kiyoko restaurant is a mystical combination of heaven and ocean. In this tasteful setting you will experience Asian-inspired cuisine served in the most creative ways. Sushi, Sashimi, and Teppanyaki are only some of the delicious mouthwatering dishes found on the menu. Kiyoko provides its guests with a very intimate dining atmosphere as well as chef interaction. Open for dinner 5:30pm - 10:00pm.
  • Mio Cuccina Italiana Italian Cuisine: Providing intimate Italian dining using a traditional approach, Mio features creative cuisine from Italy`s sunny coastal and island areas. Enjoy a variety of ocean fresh fish Carpaccio, Fruti di Mare and exquisite pasta among other succulent dishes with authentic ingredients in a relaxing and romantic atmosphere. Open for dinner 5:30pm - 10:00pm. To ensure total comfort and maximum flexibility, none of the restaurants require reservations.

Dress Code
To enhance the unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants: Gentleman recommended: Long pants, collared shirts and casual shoes. Permitted: formal bermudas and dress sandals. Ladies recommended: Dresses, skirts, long pants, shoes, capri pants, elegant sandals. Not permitted: Baseball caps, peaks, tank tops, flip-flops and sport shorts.

Gourmet Inclusive Bars
  • Bar 24 Swim-up Bar: Located next to the Mi Hotelito beachfront section, this oceanfront bar serves Mexican beers, an exciting variety of tropical drinks, cheladas prepared to taste and healthy energizing drinks in a laid back Caribbean atmosphere. Open 9:00am - 11:00pm. Coffee, tea and newspaper service 6:00am - 9:00am (daily). Sweet Sunset with coffee, tea and sweets 5:00pm - 6:00pm (Wednesdays and Saturdays)
  • Sabores and Terrace Swim-up Bar: Seafront bar with an exciting variety of tropical drinks, Mexican beers, healthy energizing drinks and cheladas prepared to taste in a relaxing atmosphere. Open 7:00am - 11:00pm.
  • Ricks Bar: Offering a wide selection of domestic and international premium brands, this classic lounge bar allows for relaxation and fun all in one. Ricks Bar features nightly entertainment, a pool table and music. Open 6:00pm - 2:00am.

24-Hour Room Service
El Dorado Maroma offers a new type of in-room dining experience. Guests can enjoy the a la carte menu delivered in gourmet baskets any time of the day within the comfort and convenience of their own suite or even on their own private terrace

Spa
El Dorado Maroma features a beautiful spa where you can relax and be pampered at your convenience. Services are offered in an elegant tropical heaven to relax your senses. Massages include relaxing and anti-stress, Swedish, sports and reflexology. Offering a beachfront sky massage in the spa`s unique over the water ocean palapa. Facials include deep cleansing, moisturizing, nourishing, revitalizing and oxygenating. Special body treatments include exfoliating body scrub, milk bath, thermal mud massage, royal deluxe. Beauty salon includes make-up, manicure, pedicure, hairstyle and haircuts.

Complimentary Gourmet Honeymoon and Anniversary Package

 

  • Private gourmet four course romantic candlelit dinner on the beach
  • Beachfront sky massage 2 X 1 offer
  • Chilled bottle of champagne delivered to room upon arrival
  • One night anniversary return stay voucher*
  • Complimentary use of WIFI
  • 15% discount on spa services
  • Romantically decorated suite with rose petals, aroma therapy and candles
  • following private dinner
  • Fresh tropical floral arrangement in room
  • Chefs special gourmet breakfast in bed morning after dinner
  • Complimentary when booking a 5 night stay or longer in a qualifying category

 

Requirements

  • Valid in North America market only.
  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.
  • Available for purchase in lower categories for $750usd per couple.
  • One massage must be purchased to receive one of equal or lesser value complimentary.
  • One night return stay voucher valid for future stays of 5 nights or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.
  • Package inclusions may vary without previous notice.
  • Not combinable with any other promotion unless otherwise specified.
  • Only available when qualifying category is purchased.
  • Not valid for any reservations traveling with a group or wedding party.

All-Inclusive Details

Your All-Inclusive Plan Includes:

  • Welcome glass of sparkling wine
  • All gourmet meals and specialty bites
  • Unlimited alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Nightly turn down service
  • Full-service concierge
  • D`Hotel butler service
  • Culinary activities
  • Once daily restocked mini bar with soft drinks, water and beer
  • 24-Hour room service (restrictions apply on rainy days)
  • Use of in-room safety deposit box
  • Non-motorized water sports including kayaks and snorkeling gear
  • Spanish lessons, yoga, aqua aerobics, Latin dance lessons, cooking classes and more
  • Special nightly entertainment includes karaoke, live music, comedy show and more
  • Shopping tours to Playa del Carmen (limited seats)
  • Use of fitness center, sauna and steam baths at the spa

AMENITIES:
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • All-Inclusive
  • Beachfront
  • Business Services (+)
  • Car Rental Desk (+)
  • Coin Operated Laundry (+)
  • Concierge Desk
  • Currency Exchange
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility (+)
  • Free Parking
  • Golf
  • Guest Activity Desk
  • Horseback Riding (+)
  • Lounge/Bar
  • Luxury Resorts
  • Massage Therapist
  • Medical Services
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • Outdoor Pool
  • Parking
  • Public Internet Access
  • Restaurant
  • Room Service Included
  • Sauna (+)
  • Secured Parking
  • Security Guard
  • Spa Services (+)
  • Swim-Up Bar
  • Wedding Services (+)
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2686 reviews
from EASLEY
Submitted on 23-05-2016
Excellente vacation for my husband and I while celebrating our 10th anniversary! Special thanks to the entertainment staff, Alex, Giselle, and Comocho for the dance lessons, volleyball, and more! Everyone makes you feel welcomed and like family. Great food,drinks and hospitality from Armando, the beach butler. Will definitely return in the new future!
from UK
Submitted on 23-05-2016
Two weeks of bliss on our 4th visit to this very special place. Like many people, we work hard all year and this is our treat to recharge our batteries. It always works!! We stayed in a garden villa for the first week which was amazing, second week in a one bedroom apartment with views of the ocean, again wonderful. Kept spotlessly clean by the hardworking cleaners. We had amazing butlers, Mariela and Penny can't say praise them enough, they are a credit to the resort The beach at Maroma is fa... Read more
from Jupiter, Florida
Submitted on 24-05-2016
Very picturesque and relaxing. We were there for a family wedding which couldn't have been lovelier. Thank you to the bride & groom -- Siiana & Andrew -- for choosing such a beautiful place to celebrate your wedding with your family and friends. We made memories to last a lifetime. Love the signature drinks, "Liquid Smoke" "Cucumber Gimlet" & "Green Maroma". The green smoothie for breakfast was a great way to kick-start the day. All in all, a relaxing and memorable experience.
from Sebastopol, California
Submitted on 24-05-2016
I'm an Exotic member so maybe I'm biased. But the Martinez family has figured out how to create a beautiful setting, maintain a staff that makes you feel like family, and create restaurants with menus that are awesome. Maroma is also the most fantastic beach on the Mayan Riviera. The sand is so clean and as soft as powdered sugar! I've been here for lunch before so this is the first time to actually spend a full week. It is just awesome. Smaller than some of their other resorts but that on... Read more
from Laval, Canada
Submitted on 25-05-2016
If you are looking for serene upscale Bora Bora-esque all-inclusive boutique resort in the Riviera Maya, the El Dorado Maroma is quite simply ,THE PLACE. This 128 room resort is nestled amongst what seems like 10,000 palm trees - while you are walking to all the restaurants and buildings in this picturesque setting ‚?? sunlight is breaking though the palm leaves. Wow‚?¶ is the first word you will utter. The beach is absolutely fantastic with its clean fluffy corral sand (never HOT !!!) and ... Read more
from
Submitted on 03-06-2016
We just came back from El Dorado Maroma and couldn't be happier. I'd like to call out five amazing staff individuals at this resort who made our stay perfect: Camacho, Ferdinando, Rene, Jonas, and Daniel. Camacho is awesome, always getting the guests geared up to play some kind of event, like water volleyball. It's clear he genuinely enjoys speaking to the vacationers and making sure people are content. Ferdinando is the man in the kitchen! He made us authentic Mexican breakfast dishes that were... Read more
from Wales, United Kingdom
Submitted on 04-06-2016
Just got back from two amazing weeks. As soon as you walk through the door you feel different. We were taken to our room with our glass of champagne and given a tour as we walked, it is truly calming. Our room looked straight out to the small pool and the most amzing beach I have ever seen. The food was excellent and the staff were like long lost friends by the time we left. This is not a place to go if you want non stop night life and the sterile environment of some of the much bigger hotels ... Read more
from Minnesota
Submitted on 04-06-2016
I visited El Dorado Maroma as part of a small wedding party in March 2016. Overall, I had a wonderful time! This was my first trip to Mexico and to an all inclusive resort. Because the travel agents did all of the work, I hadn't done a lot of research before arriving. I knew it was a smaller resort and that we'd be right on the beach. I arrived late at night and my check in was smooth and the folks were very friendly! Someone was there to show me to my room (4th floor villa 8) and I was p... Read more
from South Shields, United Kingdom
Submitted on 05-06-2016
Me and my Husband have just came back off our Honeymoon. We stayed at EDM. On arrival we were disappointed with the reception, it is very small. They could improve this. We got greeted with a glass of champagne and a heated towel and then shown around the hotel. We had a private infinity pool, we only ever went in this twice. The grounds itself and our room really need an uplift. We did not think this was 5 star. However once we started to get to know the staff this all changed and we real... Read more
from Houston, Texas
Submitted on 06-06-2016
It truley is our home away from home when we arrive. The second you walk through the door you are greeted with "Welcome Home" and it will just bring a smile to your face. Our amazing butlers Martino and Ricardo went out of their way to make sure had everything possible. They remembered my wife likes flavored cream in her coffee and had waiting in our fridge when we got to the room. Urania's entire staff is great. Thank you Ines and Mariela for helping with the surprise for Martino! The wea... Read more
from Woodland Hills, CA
Submitted on 18-06-2016
There is nothing better then going on vacation and arriving to a welcome that is equal to one you would get from your family. That is what the staff at EDM has become to us, family. There are so many fantastic people there that make your visit special. It starts with Gabriel, Moises and Santiago to Ana and the rest of the lobby staff. This was our anniversary trip and our 6th visit to EDM. The bar and restaurant staff is equally as fantastic. Agustin and his team at Papitos make you feel g... Read more
from oakville
Submitted on 19-06-2016
This resort is small and quiet so if you are looking for a large noisy resort please keep looking as this is not for you. This is my 5th time at this property and I love the size and relaxed atmosphere. The staff are truly amazing and so friendly and accommodating. The beach butlers Armando and Manuel are fabulous. The wait staff look after everything you might need and then some. We had a swim out suite which is super large and amazing with a beach view. We ate at all the restaurants and ... Read more
from Denver, Colorado
Submitted on 20-06-2016
We have been repeat customers of the entire Karisma/El Dorado hotels for the past 10 years. This was our first visit to the Maroma property and it will not be our last! The beach is incredible - the best by far. The hotel is small (140 rooms) so it has a more intimate/quiet flavor. There are still plenty of fantastic dining options and the entertainment/activities were top notch. The employees are absolutely incredible and are some of the nicest people. We loved it and will definitely retu... Read more
from
Submitted on 20-06-2016
From the moment we arrived to when we left, the staff treated us like family. Our room was amazing. Me and my wife had a king bed (very comfortable) on the 2nd floor that looked over the beach. The room itself was always clean due to the staff coming to clean it 2-3 times a day (very awesome when you are sandy and just want to come and take a shower and not have to worry about straightening up). There was a bed on our deck a long with a table and chairs to eat breakfast on. It does get pretty ho... Read more
from New York City, New York
Submitted on 21-06-2016
Love love love the Staff, that is what makes this resort Fabulous upon arrival you are made to feel like family, The beach,rooms and grounds are kept beautifully. I would highly recommend this resort to honeymooners and people who want a relaxing vacation but i would not recommend for large weddings due to its intimate and serene Nature. It is Not loud party place.I have already booked this fall. Can't wait to see all my friends again.
from Coxs Creek, Kentucky
Submitted on 29-06-2016
Outstanding vacation ! Everything about the resort was fabulous. We anticipated the food & spa to be excellent but it exceeded our expectations !! Fabulous food - beautiful presentation and smaller portions but don't fear if you're a big eater - just order more! The grounds were manicured to perfection and the beach was huge and also well groomed. Entertainment staff were exceptional - especially Alex & Gizelle. Our concierge Billy & Martin were so very nice & helpful. Waiters Luis, Jonas, M... Read more
from Lakewood, California
Submitted on 29-06-2016
This boutique resort was everything we were looking for and more. We stayed in the infinity pool suite and had a peek-a-boo ocean view. The room was great but the grounds, food and staff were outstanding. Manuel and Armondo made sure we had everything we needed in the beach cabana. The drinks were constantly flowing and Alex took us on a little kayak tour as well as played beach volleyball. We had so much fun playing cards with Alex and hearing about Mexico. Each and every staff member was... Read more
from Long Branch, New Jersey
Submitted on 30-06-2016
We took our three kids to Dolphin Discovery here. They loved it! They spent a lot of time with the Dolphins, each had two chances to "ride" the Dolphins, and learn and play with them. We also are and stayed to enjoy the facility, and we actually returned a second day. The food was fresh and delicious...the waitstaff was super friendly and honest. My son actually left his wallet out and after an hour long beach hike we returned to find his wallet in exactly the same place. The waiter Beto, tol... Read more
from Calgary
Submitted on 30-06-2016
We arrived at the unassuming entrance of the El Dorado Maroma wondering what we could expect. But they didn't keep us wondering long. The lobby doors were opened and the cool air greeted us with a wonderful fragrance as if to say: "Welcome". Our smiling lobby clerk (Daniel) was quick to present scented chilled towels to cool us down and champagne in a flute glass still bubbling. Just a few minutes and we were off with an escort to familiarize ourselves with the grounds and to get a bite to eat s... Read more
from Yorktown, Virginia
Submitted on 02-07-2016
This is a resort hotel property owned and operated by Karisma right on the Caribbean Sea, south of Cancun and just north of Playa del Carmen. The type of resort is "all inclusive" meaning all meals and beverages (yes, the adult beverages) are included in the package. We stayed six days and five nights. There are about six or seven different restaurants on the property, each with a different theme. The white sand beach is incredibly beautiful. The pool is delightful, too - offering a more soc... Read more
from
Submitted on 02-07-2016
This resort is very quiet and relaxing with the most beautiful beach. You can access a private island from the beach and the views are amazing. Rooms are very clean, romantic and modern. The staff hospitality is awesome. Love this resort.
from Ottawa, Canada
Submitted on 03-07-2016
We stayed in a swim-up suite and enjoyed the whole trip - the room; the beach; the restaurants - everything was excellent. Our beach butlers Diago and Pedro Luise took care of all our drink needs while Elier and Armando took care of setting up the beds. Using the beach butler system really keeps people from monopolizing beach beds and chairs. the beach was always clean. we had the beach candlelight dinner and Ruben treated us with style. Rosa and Peneplope were always on point as room butlers... Read more
from Nebraska
Submitted on 04-07-2016
While I was researching EDM in the forums, various women asked about the hairdryers included in the rooms due to humidity, etc. So I took pics of said hairdryers in the hope that it will help people like me. :)
from Murfreesboro, TN
Submitted on 04-07-2016
This was our second trip to EDM. Our first was three years ago. We returned because we remembered the excellent service and small resort atmosphere. Most everything was how we remembered. The positives: The resort is small and easy to navigate. During the week we were there, the resort was not full at all. So if you were up by 10AM, you could always get a great spot on the beach or by the main pool. Manuel was amazing. He fixed our beach bed for us each morning as soon as he saw us. The servi... Read more
from
Submitted on 05-07-2016
A beautiful, laid back resort with great food and fantastic service. Mark was our personal concierge and he could not have been more helpful. Anything we had a question about he was there to answer and he always went above and beyond, even switching our rooms when we had an issue with minor construction noise. Everyone else was great as well, from the waiters (Jonas, Miguel) to the bartenders (Victor and Franklin) to the social crew (Camacho, Gisele) and the beach butlers (Elier). The kitchen st... Read more
from
Submitted on 05-07-2016
We are 2 therapists that take a girls trip away from family and work every year. This year was EDM. Very small and charming resort. We are exotic members and stayed in Ruby studio presidential. Great room! Beach is fantastic. Service was superb! We had 2 butlers: Rosa and Penelope. Can't say enough about them. Wonderful! Also want to mention Diego, the pool waiter. Always knew what we wanted before we did! Amodo in the Caribbean Grill was the most fantastic waiter! Actually explained the meaning... Read more
from Omaha, NE
Submitted on 07-07-2016
My husband and I visited for an anniversary trip and had a fabulous time. The food was excellent, some of the best at an all inclusive that I have had. The service was wonderful as well, and everyone we encountered was extremely friendly. It is a smaller, fairly quiet resort, so if you are looking for nightlife, this would not be a great place for you. But if you simply want to dine well, relax and take a stroll down the beach in the evening before retiring to your room, you would be pleased w... Read more
from
Submitted on 07-07-2016
Excellent hotel!!!! Stayed in villa !!!! I like everything ,Spa was amazing !!!! Food delicious !!!!Personal friendly ! Beach very nice And u like dolphins Thank you very much I really enjoyed this time !!! I hope I will come back there very soon !!!
from Akron, Ohio
Submitted on 09-07-2016
My wife and I went to El Dorado Maroma for our honeymoon in May of 2015. I‚??ve taken awhile to post this review, but I hope it helps now! I also owe a huge thank you to Ruth DeMuth of TripGuy Travel. She was absolutely phenomenal and I would highly recommend her to anyone in need of a travel agent! We would not have had the wonderful experience we did without her help. The Resort The resort was absolutely spectacular. The property was immaculately maintained, and was always beautiful. ... Read more
from
Submitted on 11-07-2016
My ,now, wife and I started a search for the perfect honeymoon spot about a year and half ago. We were looking for something with a relaxed atmosphere , small and intimate, and great service. After checking various areas ( I.E Jamaica, Belize, Costa Rico, blah blah blah) a friend of ours has a daughter in the travel trade...Heather from Best Connections Travel (Thank You for the recommendation ) ...and she recommended 3 places with our criteria, 2 were huge commercial places ...1 was El Dorado M... Read more
from Hurst, TX
Submitted on 12-07-2016
...but I have to stop at 4 because of the beach. Don't get me wrong, the water is plenty clear but the artificial island created to prevent beach erosion actually serves to bring down the beach. Go past it for the best water. The service is ridiculous. I know that's Mexico, but these people aren't getting paid enough. Tip them regardless of what your itinerary says. Concierge service is better than any top hotel I've been to. My biggest complaint was that the coffee packets in my room did... Read more
from Mississauga
Submitted on 12-07-2016
If you are looking for a vacation to unplug and read a book on the beach with that special someone this is the place for you!!! The sand is the best I have encountered anywhere and the beach waiters (especially Jorge) make sure your drink needs are taken care of. The food is wonderful and the people are so helpful and accommodating! If you want non stop music or if you need someone to entertain you all the time you may find this place too quiet for you. There were plenty of activities if yo... Read more
from midland, tx
Submitted on 13-07-2016
We are currently staying at EDM for the 3rd time and I wanted to post a real time review while we are here this time..some things have definitely changed in the last two years yet most things are the same, and for that reason it is still a magnificent place to vacation. I still marvel every day at the sand, how is sand that soft?? Currently it feels like the resort is about half full, maybe a little more. Food has been great, and the drinks extremely well done by Rene and Franklin. Service by Di... Read more
from Swansea
Submitted on 13-07-2016
We stayed for two weeks from 14th-28th June 2016. We travelled with Thomson Airways. The flight was long, but good, Thomson staff were as good as ever. The flight arrived on time. All went smoothly in the airport. We were collected by private transfer, and taken directly to resort, which was nice, because after a long flight the last thing you want to do is get on a full coach and go to lots of hotels to drop other guests off. Check in was lovely, private. The small reception area is cosy and t... Read more
from Austin, United States
Submitted on 14-07-2016
This was the first vacation for my husband & I to take alone since having kids, and this resort was perfect for that. Beach and water was beautiful, excellent service from workers, gorgeous grounds, and you can't beat the all inclusive. Alex & the entertainment staff were wonderful and especially enjoyed kayaking. I have been to many of the massive resorts in Mexico, and this was really refreshing to have a more boutique/intimate setting.
from
Submitted on 16-07-2016
Really great trip great service and great food. Jonas Cortes Tapia made our stay excellent. Stayed two weeks. Weather was excellent and resort was exceptional. Fishing was outstanding. Mio restaurant prepared our fresh fish with a private chef, amberlic was an amazing chef. Best ceveche I've ever eaten. Great job.
from Delaware
Submitted on 16-07-2016
This was our 2nd stay at the EDM, with the 1st being last December. December was lovely, but it rained the entire stay, so we had to go back and give it another try. The resort was just a wonderful as we remembered, and even better with sunshine! We arrived late in the afternoon, and shown directly to our room which was an upgrade to the Presidential Studio Suite in what used to be the Generations Maroma section. While the room location wasn't the best, with Maroma Adventures just below us, th... Read more
from Cambuslang, United Kingdom
Submitted on 17-07-2016
We stayed at this beautiful resort from 29th June until 13th July 2016. The majority of our fellow holidaymakers were from the USA, mostly the southern states, and were great company. We enjoyed sharing stories from home and drinking tequila in a variety of forms. We made many new friends. Every aspect of our holiday at Maroma was fabulous and we walked the best beach we have visited every day. We were staying in a swim up room (602) opposite the main pool bar. Our maid Sara looked after us very... Read more
from Austin, Texas
Submitted on 19-07-2016
We really enjoyed our stay at this property. It was especially enhanced by the activities provided by Omar. The kayak tour was full so he went out of his way to take us on a private one! All the staff were very friendly and helpful.
from United Kingdom
Submitted on 20-07-2016
My partner and I stayed here for 2weeks in the suite that has its own private infinity pool and a little view of the beach! This is by far the best hotel I have ever visited. The suite was amazing and defo worth the additional cost. It was nice to be able to retire to the room and have a quiet place to relax with the added option of swimming just the two of us! Located next to a marina we werent short on activities!! Again this added to our overall experience and as an adults only hotel it was... Read more
from Macclesfield, United Kingdom
Submitted on 21-07-2016
We stayed here in july and the moment we were given our champagne and cold towel on arrival this place was perfect. Our room was unbelievable and clean. The beach was the best beach I have been on and I've been to Mauritius and many places in.thd caribbean. Food quality was so good and the selection on the menu was fantastic. The staff make this place what it is. Beach butlers sorting you sun beds, beach staff bringing drinks and the restaurante staff outstanding. Special thanks to Simon ... Read more
from Greensboro, NC
Submitted on 21-07-2016
Are you looking for a nice, relaxing vacation? El Dorado Maroma may be the perfect place for you! My friend and I were there from July 16th to the 19th, and left feeling completely stress free. I'm fairly certain we were the only two people there as pals and not a couple, but we did exactly what we went to do which was sit by the pool and enjoy the beach. If you are looking for a wild time or to meet someone, you should select a different resort. But if you want to unwind and enjoy time with a s... Read more
from Kansas City, Missouri
Submitted on 23-07-2016
I would recommend El Dorado Maroma 1,000 times over! We were recommended this resort by a travel agent and also a friend who has stayed here many times in the past. Service - This is what stood out the most. All hotel staff was so extremely accommodating and made us feel so special and valued. The beach butlers were amazing...I swear we would walk up to a chair and they would come literally running to give us fresh towels and get us comfortable. Our breakfast waiter was Fernando most days and ... Read more
from texas
Submitted on 25-07-2016
We have been to EDM 20 times ! Why would anyone go to the same place 20 times ? Simply put...not because of the beautiful property- and it is beautiful but the STAFF. When we did venture and go elsewhere we were totally disappointed and wished we were at EDM. The grounds are gorgeous. EDM is small...about 120 rooms...and that is what we like about it. It does not share that big mega resort feel with fights for beach beds, towel cards, people packed in like sardines on the beach, reservations fo... Read more
from Yukon, Oklahoma
Submitted on 25-07-2016
Our trip started out a bit rough with Fabio, the operations manager for Karisma. He works in the Karisma reservation center. He lacks communication skills and would not return my e-mails. He made promises that he didn't keep, but fortunately the concierge staff at the Maroma made things right shortly after our arrival. My husband and I knew we didn't reserve the best room at the Maroma, but we were hoping to have a better view, trees, swimming pool, something. Our room in villa 11 faced a wall.... Read more
from Weddington, North Carolina
Submitted on 25-07-2016
What an experience! Staff was out of this world! Can't wait to go back! Was there for a week with all the girls...treated like queens. Truly top notch. I highly recommend El Dorado Marona. Again, can't wait to return.
from Huntsville, Alabama
Submitted on 27-07-2016
I am going to attempt to keep this review fairly short since I have so many others for the wonderful El Dorado Maroma. We were there for another visit (11 or 12?) at the end of May for 8 nights. We had a lovely holiday and still are amazed at how the time flies when we are at our home away from home! We ask ourselves, what did we even do??? The answer ‚?? relax, reconnect and hang out with our friends! We were in the beautiful room 208 and it was flawless! I do have some physical issues s... Read more
from Anders
Submitted on 27-07-2016
My wife and I just returned from El Dorado Maroma for our 5th visit July 15-20. This resort just continues to exceed expectations. The staff here is one of the reasons we keep coming back. The service and professionalism of the staff is second the none. The beach is one of the best in world plenty of room for everyone. This resort is small and quite just what we were looking for on this trip. The resort is located next to Maroma Marina great for excursions. As Exotic Members this is our favorit... Read more
from
Submitted on 02-08-2016
El Dorado Maroma is a true gem. The beach is stunning! Powder white sand and crystal blue water. Nice beach beds tucked away for the perfect mix of sun and shade. Great pool bars with very attentive bartenders. The beach / pool butlers work very hard to make sure everyone has anything they desire. Restaurants are absolutely wonderful! The food is beyond words, and the staff always has suggestions to guide your selections. Our housekeeper, Guadalupe, always made sure our suite was in tip ... Read more
from Rock Hill, SC
Submitted on 03-08-2016
My husband and I spent a week at this wonderful place in July. The weather was so great and it was cooler here than it was at our home with a great beach breeze. While there were many things we liked about the resort, the people and service are what makes this place so special. I would like to thank Felipe, Omar, Giselle, Alex, and DJ Chris who provided so many fun activities. Their personalities SHINE! I participated in preparation of ceviche and that was such fun! I would also mention Gu... Read more
from
Submitted on 03-08-2016
My wife and I were looking for peace and quiet. We needed a break from our 4 young children and hectic work...Mission Accomplished! El Dorado Maroma provided exactly what we were looking for. This is a small hotel compared to many others we have been to in the Riviera Maya. We also noticed that capacity was around 50%. There were no crowds or lines for food, drinks, chairs, or service. ROOM: We were in room 812. The room itself was great! Excellent bed, living room and personal pool o... Read more
from Ukiah, California
Submitted on 04-08-2016
Incredible rooms, staff, meals, location and a beach bed every day! The entire staff was very well trained and made you feel special at every occasion. Our private butlers; Rosa and Inez saw to our every need. From the swim up room to dinner at several of the incredible restaurants; no detail was ignored. We enjoyed the beach beds every day. We brought along our Yeti cups to keep our drinks cool at the beach. The staff never let them empty. They made a special effort to group our family's ro... Read more
from Dillsburg, Pennsylvania
Submitted on 05-08-2016
The entire Entertainment staff of Alex, Giselle, Omar and DJ Chris made our stay fun and enjoyable. They remembered us by name and were a definitive differentiator when compared to other resorts. Gracias Entertainment staff, we will definitely be back!
from Edmond, Oklahoma
Submitted on 06-08-2016
El dorado Maroma is perfect vacation spot for a quiet romantic getaway. The service is excellent. We especially appreciated the excellent attention given to us by Alex in activities, Jorge in beach/poolside wait service, Eliev in beach/pool/cabana service, Victor at Mia bar and many others. We will definitely be back soon.
from
Submitted on 07-08-2016
El Dorado Maroma is the perfect place to go if you are looking for an unforgettable vacation with a true romantic atmosphere. It‚??s quite, adult‚??s only, beautiful beach with white sand, and perfectly maintained landscaping. The attention received you could not measure it‚??s one of the best. Everyone greets you with a smile and the resort is exceptionally clean. The restaurants all have great food and service (our favorite was MIO and Lima Limon featuring Peruvian food). These are some of th... Read more
from Long Island, New York
Submitted on 09-08-2016
Just spent five luxurious nights in paradise at El Dorado Maroma. From check in to check out service was impeccable. Dining at Lima Limon was a unique experience, highly recommended for foodies. Food was gorgeous and most dishes were delicious. However, we felt at a resort mostly for couples, they needed to improve the ambiance by dimming the lights, candles on the tables, and some quiet music. We loved our Italian dinner at Mio, and would like to thank our waiter Victor for excellent service ... Read more
from Keyport, New Jersey
Submitted on 10-08-2016
I recently had my wedding at EDM and I loved almost everything. Pricilla was amazing! She was everywhere and handled everything beautifully. My flowers were beautiful. My biggest and only complaint was hair and makeup. It was a disaster. I paid for airbush makeup for myself and my mom and bridesmaid and hair. She couldn‚??t do my airbrush because she didn‚??t have a light enough color, my mom looked orange (not great) bridesmaid looked good. Hair, where to begin. You are on a resort so you real... Read more
from Lecce, Puglia, Italy
Submitted on 13-08-2016
Everything is excellent! A special thanks to Ana in the reception, Guadalupe for the room cleaning service and a lot of thanks to animation team, in very special way to Ricky Martin sorry Alex, Angel, Giselle. A really good mention to barman Giovanni, Diego and Antonio, the SPA equipe and all the staff and chefs in the four restaurant! All fantastic and very very fun!
from
Submitted on 13-08-2016
Everything in Dorado Maroma is unbelievable, from the moment we arrived until the moment with we left , service was magnificent! Everyone greeted us by our names! Our suite was much more than we anticipate along with our pool. The activities crew was welcoming and helpful from directions when lost to endiess enthusiasm from volleyball kayaks paddle board bingo activities to the very entertaining Michael Jackson show, Fire show, the piano and the guitar player!! Their director Omar made it a per... Read more
from
Submitted on 13-08-2016
Alex, Angel and Giselle made our time at El Dorado Maroma a lot of fun during our stay there this past week! We enjoyed the variety of games (even though we didn't participate in everything), and we enjoyed the laughs and smiles that made us feel at "home"! We look forward to our return to Maroma just to see our new friends and to celebrate our 2nd year as members! We truly recommend El Dorado Maroma! You will enjoy the entire staff!
from
Submitted on 14-08-2016
This resort was wonderful for our honeymoon. Our swim out room took us right to the pool. This resort isn't too small, nor too big. Wonderful place to relax and still enjoy the activities provided. These social media ambassadors are the best we have had and have an activity for everyone remembering you by name.
from
Submitted on 14-08-2016
Stayed at this property from July 7-14 in a royal swim up suite. Have stayed at multiple Karisma properties and this may be our new favorite! Excellent restaurants. Staff is exceptional. Butler service from Rosa and Carlos was superb. They really helped to make our stay memorable. Enjoyed all of our dining experiences, but standout service included Fernando at the breakfast buffet, Guillermo at Saborres restaurant and Miguel at our candlelight dinner. The room was amazing. Housekeeping staff, Mi... Read more
from Montreal, Canada
Submitted on 16-08-2016
The service staff on the resort were amazing and provided us with great service throughout our stay. Our swim up suite was grand and elegant and our butlers were so helpful. We thoroughly enjoyed our week.
from
Submitted on 16-08-2016
The entertainment team at this fantastic hotel are awesome! Giselle, Angel and Alex are fun, friendly and welcoming but not too pushy when asking if you want to take part in the activities. Big thumbs guys xx
from Round Rock, Texas
Submitted on 16-08-2016
Had a fantastic time with the whole staff and great location. Alex, Omar, Angel, and Giselle are an enthusiastic entertainment team and did a fantastic job of keeping us entertained. The bar staff is top notched and very receptive to all requests. The Bar 24 staff (Antonio, Karen, Pedro, and Luis) did an exceptional job and warranted special recognition. Victor and Franklin did a fantastic job of entertaining us, along with making sure no one was over served. This is our 3rd year in a ... Read more
from Edmonton, Canada
Submitted on 17-08-2016
Had an amazing vacation at el dorado Maroma in July The beach good staff property Everything was exceptional Fernanda Rolando Eva and Wilmer at the Spa made sure we wanted for nothing What a fantastic place to relax and recharge we will be back soon
from
Submitted on 17-08-2016
This is our 5th visit - our first with our adult daughters - and as always, a top notch vacation with impeccable service. They anticipate and think of everything....even before you do. The resort is set on one of the most beautiful beaches in the world and our Beachfront Villa was exquisite. As others have mentioned, the whole staff is masterful. Thank you to so many - Ines and Ricardo, our butlers; Cecilia, Andres, Fernando, Eroin, Florentino and Fulgencio, our fantastic servers at the variou... Read more
from
Submitted on 07-09-2016
We were at this Resort Aug 26 to Aug 30th.The Resort is kept very clean and the pools were always in great shape. The service was excellent with most of the the staff trying very hard to make you feel comfortable.The one exception is is the staff in the main Lobby that were indifferent and always tried to push you to book an appointment to see or join there resort membership. There was very little in premium drinks and snacks were peanuts or pretzels, nothing more in variety. I must say that the... Read more
from Westminster, California
Submitted on 07-09-2016
I have been to two of the Karisma resorts, Royale and Maroma. Both have their own draws but for the money you can't beat this resort. Maroma is more sedated and you can be as busy as you want. Royale has more to do and is a much larger resort. Two stays at Maroma and one at Royale, I like Royale much better
from Richmond, Virginia
Submitted on 08-09-2016
This was our first time to Mexico, to celebrate our 19th wedding anniversary, and it was spectacular! The PEOPLE at Maroma are exceptional, and just made the experience. Everyone speaks to you, all very polite & accommodating. They will go out of their way to insure you are taken care of. We never had a bad experience with anyone, or anywhere for that matter during our travel to Mexico & to the resort. We LOVED Manuel and Armando, the beach butlers, always making sure our beach bed was ready, ... Read more
from
Submitted on 08-09-2016
Very beautiful an peaceful place. Looking forward to going back soon. The staff is very friendly and helpful. Angel and Alex will keep u entertained an laughing (love those guys will mis them) Manuel will stay on top of your needs on the beach for sure he's the best! If you are lucky enough to have Carlos as your butler you will not be disappointed! He is the best in our opinion. We will miss all of the staff at El Dorado Maroma!!!!!! Thanks again Jay
from Omaha, Nebraska
Submitted on 08-09-2016
My husband and I traveled to Maroma in April '16. Things got off to a slightly rocky start with the receptionist telling us they lost our reservation. We were put in a room where they pushed 2 full beds together and not where we requested. After a call to our travel agent we were moved the next morning to a gorgeous suite on the beach. The room and semi private pool were amazing. The beach was lovely and the sand felt like powder. We took a long walk every morning down the beach. Food was great... Read more
from Philadelphia, Pennsylvania
Submitted on 11-09-2016
Service is the name of the game at EDM. Martin, our personal Concierge set the bar very high initially. The staff could not do enough for us with special requests for food. Any and every request was "my pleasure." There is a 24 hour room service which we did not take advantage of. If you are a foodie, the fare will disappoint. The Peruvian restaurant is super and so is the Japanese. We had a lovely, large room which overlooked the ocean and a small pool. Would recommend some more quiet spaces on... Read more
from
Submitted on 11-09-2016
My husband and I have been a bit reluctant to travel to Mexico for a vacation but our experience this year at El Dorado Maroma was a great experience and will bring us back again. This is a very quiet adults only resort. There is quite an age range of visitors but it is really geared more to the middle aged to older folks. The rooms are beautiful, the food is really good and quite upscale and the staff are very friendly. There is some great entertainment most evenings but it is usually a sho... Read more
from Columbus, Ohio
Submitted on 12-09-2016
My wife and I travel to El Dorado properties every summer with at least 2 other couples for the last 13 years. There were 4 couples on this trip for our second visit to El Dorado Maroma. We love the intimacy of this resort. I thought I was going to be disappointed when we checked in as I requested the Presidential Studio in Building 10, but it was not available. But David in Building 12 assured me we would love our room and he was right. The view of the ocean was spectacular. They were able to p... Read more
from Hobart, Indiana
Submitted on 12-09-2016
We spent 5 nights at this resort for a friend's wedding. The ceremony on the sky deck and the reception on the beach were beautiful. The food was delicious at each restaurant we ate at. Our room was large, comfortable, and very clean. All of the staff was very pleasant, but Jonas was excellent. When we ran out of Jack Daniels at the reception he searched the resort and found us more. He was also our server at Mio and was just a great guy who went the extra mile to make sure we were happy.
from Washington DC, District of Columbia
Submitted on 13-09-2016
Sometimes, your expectations get the better of you. My wife and I became "Elite Diamond" members in May 2016. Right after, Exotic made the overwater bungalows at Maroma available. We immediately booked them and couldn't wait for our anniversary trip. September comes. Limo transfer from the airport went great. We arrived in the lobby... room wasn't ready. No big deal. We arrived early. We expected our room not to be available. We assumed they'd be making last minute improvements to make... Read more
from Belfast, United Kingdom
Submitted on 15-09-2016
Stayed 28/8/16 - 11/9/16. This resort is very picturesque with a lovely white sandy beach. The management and owners should be very grateful for their staff, they are warm, friendly, professional and endeavour to make sure the guests have a memorable holiday. Those I had most contact with were, Judith at the reception, Sergio the very competent Concierge, Lucero, Housekeeping, Ricardo, Radhames, Fulencio, Florentino, Celcelia, Fredrico and Isabel who work very hard in the Papitos Beachside Resta... Read more
from Tyler, Texas
Submitted on 15-09-2016
This morning I am missing the yoga class, beach and delicious omelet at El Dorado Maroma after a wonderful week of vacation! The yoga class was great and I am thinking of our yoga themes as I get back into the 'real world'. We loved the kayak tour, beach volleyball and guacamole cooking class with our activity team and friends: Alex, Angel and Giselle. Gracias por todo! The beach butler, Eller, was awesome! Always running out with our towels! We enjoyed the waiter, Luis, and his knowledge of the... Read more
from Stoke-on-Trent, United Kingdom
Submitted on 15-09-2016
This break was to get away relax and not have to think about back home. It's a great place and has amazing rooms. I would say it's a little too expensive considering I have been to cheaper el dorado resorts that I feel are better. It was however relaxing and a beautiful place.
from Prosper, Texas
Submitted on 19-09-2016
Full Disclosure, we are Exotic Club Members and have been for about seven years. My wife and I arrived close to midnight on opening day and saw the resort lit up at night - it was very beautiful. Our Butlers were outstanding - Rosa and Fernanda. Rosa was especially good about coming up with a solution to any concerns we had. Both are well deserved at their stations. The facility was still under construction, but disruption was kept at a minimal for the guest as much as could be exp... Read more
from Oklahoma City, Oklahoma
Submitted on 19-09-2016
This is our second time to El Dorado Maroma in a year. We were celebrating our anniversary & stayed for a week-Sept. 8-15th in the new over the water palifitos. There was still some last minute construction going on & a few noisy days but the amazing staff & the incredible views from our balcony made up for it all. The over the water bungalows have their own private pool not to mention walking down our ladder off our patio to our own personal dock to hop into the ocean is awesome! The water was ... Read more
from Maidstone, United Kingdom
Submitted on 19-09-2016
The vast majority of American visitors stay for just a long weekend (none I spoke to were there for more than 5 nights), have only about a 2 hour flight and don't change time zone so don't suffer jet lag. So this is the perfect place for them to come and go nuts for a short break, which probably explains all the good reviews. If, however, like my wife and I, you've had a 10 hour flight that will cause 3 days of jet lag and are looking for 2 weeks of peace and tranquility for your main holiday of... Read more
from
Submitted on 19-09-2016
I stayed at this resort for a week with my parents who were celebrating their 50th wedding anniversary. I stayed in a swim up room which was massive. The staff looked after our every need and within 24 hours of arriving I was so relaxed that I could hardly stay awake. My mum has a lot of food allergies including gluten and was catered for impeccably which meant she was able to relax fully too. An absolutely wonderful experience.
from Louisiana
Submitted on 20-09-2016
Be very leary of what you reserve and what your get with Oscar from Karisma's central reservation. The rooms we were sold and the rooms we got were misrepresented. After getting home and reviewing my emails with Oscar, it reinforced that there is a major disconnect between the actual property and central reservation. To make matters worse, the management team at the property were very indifferent to the dilemma. There was a total disregard for our frustration at that level.
from
Submitted on 20-09-2016
In a few words, the hotel delivers everything they promise. Great service, fantastic amenities, best beach ever seen. But the service overpass any expectation. Entertainment team makes the difference Giselle, Angel and Alex would do everything to make you forget about office, traffic, and stress. Kayak tours, voleibol, dance classes, bingo and many other activities. Even a small talk will make you smile. Beach service outstanding: Manuel, Dora, Ricardo always welcoming you taking care of everyt... Read more
from Oakville, Canada
Submitted on 22-09-2016
Stayed in the number 12 block top floor great room fab ocean view and mangrove area very big suite.foodwas very good staff the best beach great lots off chairs and cabanas.Room no was 1251 easy walk to every thing and very quite would I go back. yes in a heart beet Iwould rate it 9 out of 10 thanks to all the people that work there for making my holiday so good yours G henderson ( ace044)0
from
Submitted on 23-09-2016
We went for our seven year anniversary... Our first kid free vacation! We enjoyed the accommodations and had a blast participating in the activities with Angel (kayaking, dancing, volleyball, etc)... He was a pleasure to hang out with when we needed social time! Would definitely come back again!
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