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El Dorado Casitas A Gourmet All-Inclusive Resort by Karisma

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$505 $316
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,959 $1,569
Per Guest for 5 Nights
Based on 3634 reviews
El Dorado Casitas a Gourmet Inclusive Resort - All Adults/All-Inclusive by Karisma has been rated by Conde Nast Travelers Readers` as one of the Top
Room & Rates
casita suite AI

Casita Suite - All-Inclusive

Starting from
$505 $316
Per Adult Nightly
The Casita Suites comes with an outdoor shower, high ceilings, king size bed, full bath and shower, a Jacuzzi for two with and ocean view and a large balcony with a spectacular of the Caribbean sea.

Amenities:The romantically designed Ocean Front Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. Ocean Front Casita Suites special treats include: DVD and CD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy and Pillow Menu, exclusive concierge service available between 8:00 am and 5:30 pm, lounge, guaranteed seating for specialty restaurants, turn down service and Butler service between 9:00 am to 5:00 pm (on the beach and pools). Non-Smoking Rooms available upon request. Subject to availability.

GOURMET INCLUSIVE
  • Accommodations as selected.
  • Welcome glass of Sparkling wine and refreshing towel.
  • All Gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands.
  • Minibar with beer, water, soft drinks stocked once a day.
  • Daily and nightly activity program with live music and shows.
  • Bicycles provided to ride around the premises.
  • Non-motorized water sports: kayak and snorkeling gear.
  • Scuba clinics in the pool.
  • Hospitality Desk
  • 12 swimming pools, one of which is a natural saltwater pool.
  • 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply to be used at night.
  • Complementary Shuttle to Cancun and Playa del Carmen. Reservation required.
  • Personal Concierge Service from 8 am to 11 pm
  • Fitness center, Sauna and Steam Room
  • 24 hours room service (restrictions apply on rainy days)
  • Taxes and gratuities included


Hide room details
individual casita ste

Individual Casita Suite - All-Inclusive

Starting from
$558 $340
Per Adult Nightly
Individual Casita Suites are stand alone, palapa-roofed bungalows offering the maximum in privacy. This Suite faces directly the turquoise waters of the Caribbean; it includes all the amenities of a Casita Suite in an Private setting.

Amenities:The romantically designed Ocean Front Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. Ocean Front Casita Suites special treats include: DVD and CD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy and Pillow Menu, exclusive concierge service available between 8:00 am and 5:30 pm, lounge, guaranteed seating for specialty restaurants, turn down service and Butler service between 9:00 am to 5:00 pm (on the beach and pools). Non-Smoking Rooms available upon request. Subject to availability.

GOURMET INCLUSIVE
  • Accommodations as selected.
  • Welcome glass of Sparkling wine and refreshing towel.
  • All Gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands.
  • Minibar with beer, water, soft drinks stocked once a day.
  • Daily and nightly activity program with live music and shows.
  • Bicycles provided to ride around the premises.
  • Non-motorized water sports: kayak and snorkeling gear.
  • Scuba clinics in the pool.
  • Hospitality Desk
  • 12 swimming pools, one of which is a natural saltwater pool.
  • 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply to be used at night.
  • Complementary Shuttle to Cancun and Playa del Carmen. Reservation required.
  • Personal Concierge Service from 8 am to 11 pm
  • Fitness center, Sauna and Steam Room
  • 24 hours room service (restrictions apply on rainy days)
  • Taxes and gratuities included


Hide room details
swim up casita suite

Swim Up Casita Suite - All-Inclusive

Starting from
$581 $348
Per Adult Nightly
For a Unique experience in the luxurious Swim Up Casita Suite you will enjoy all the amenities of the Casita suites with the added experience of having the lazy river right outside your balcony. From there you can float to the main pool and where the swim-up bar is located.


Amenities:The romantically designed Ocean Front Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. Ocean Front Casita Suites special treats include: DVD and CD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy and Pillow Menu, exclusive concierge service available between 8.00 am-5.30 pm, lounge, guaranteed seating for specialty restaurants, turn down service and Butler service between 9:00 am to 5:00 pm (on the beach and pools). Non-Smoking Rooms available upon request. Subject to availability.

GOURMET INCLUSIVE
  • Accommodations as selected.
  • Welcome glass of Sparkling wine and refreshing towel.
  • All Gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands.
  • Minibar with beer, water, soft drinks stocked once a day.
  • Daily and nightly activity program with live music and shows.
  • Bicycles provided to ride around the premises.
  • Non-motorized water sports: kayak and snorkeling gear.
  • Scuba clinics in the pool.
  • Hospitality Desk
  • 12 swimming pools, one of which is a natural saltwater pool.
  • 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply to be used at night.
  • Complementary Shuttle to Cancun and Playa del Carmen. Reservation required.
  • Personal Concierge Service from 8 am to 11 pm
  • Fitness center, Sauna and Steam Room
  • 24 hours room service (restrictions apply on rainy days)
  • Taxes and gratuities included


Hide room details
infinity pool casita suite

Infinity Pool Casita Suite - All-Inclusive

Starting from
$625 $380
Per Adult Nightly
Infinity Pool Casita Suites just like the Swim Up Casita provides you with extreme privacy. But for a different experience these suites are located 2 floors up with its own private infinity pool and a stunning Caribbean view, this of course in addition to the standard Casita Suites amenities.

Amenities:The romantically designed Ocean Front Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. Ocean Front Casita Suites special treats include: DVD and CD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy and Pillow Menu, exclusive concierge service available between 8:00 am and 5:30 pm, lounge, guaranteed seating for specialty restaurants, turn down service and Butler service between 9:00 am to 5:00 pm (on the beach and pools). Non-Smoking Rooms available upon request. Subject to availability.
GOURMET INCLUSIVE
  • Accommodations as selected.
  • Welcome glass of Sparkling wine and refreshing towel.
  • All Gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands.
  • Minibar with beer, water, soft drinks stocked once a day.
  • Daily and nightly activity program with live music and shows.
  • Bicycles provided to ride around the premises.
  • Non-motorized water sports: kayak and snorkeling gear.
  • Scuba clinics in the pool.
  • Hospitality Desk
  • 12 swimming pools, one of which is a natural saltwater pool.
  • 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply to be used at night.
  • Complementary Shuttle to Cancun and Playa del Carmen. Reservation required.
  • Personal Concierge Service from 8 am to 11 pm
  • Fitness center, Sauna and Steam Room
  • 24 hours room service (restrictions apply on rainy days)
  • Taxes and gratuities included


Hide room details
Infinity Pool swim up casita suite

Infinity Pool Swim Up Casita Suite - All-Inclusive

The Infinity Pool Swim Up Casita Suites includes all the amenities of their Casita Suites plus an outdoor shower, extraordinary king size bed, its own plunge pool directly linked to the lazy river that connects to the main pool and swim up bar. Luxury and convenience evenly balanced.

Amenities:The romantically designed Ocean Front Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. Ocean Front Casita Suites special treats include: DVD and CD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, light beer, soft drinks, water), 24 hour room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy and Pillow Menu, exclusive concierge service available between 8.00 am-5.30 pm, lounge, guaranteed seating for specialty restaurants, turn down service and Butler service between 9:00 am to 5:00 pm (on the beach and pools). Non-Smoking Rooms available upon request. Subject to availability.

GOURMET INCLUSIVE
  • Accommodations as selected.
  • Welcome glass of Sparkling wine and refreshing towel.
  • All Gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands.
  • Minibar with beer, water, soft drinks stocked once a day.
  • Daily and nightly activity program with live music and shows.
  • Bicycles provided to ride around the premises.
  • Non-motorized water sports: kayak and snorkeling gear.
  • Scuba clinics in the pool.
  • Hospitality Desk
  • 12 swimming pools, one of which is a natural saltwater pool.
  • 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply to be used at night.
  • Complementary Shuttle to Cancun and Playa del Carmen. Reservation required.
  • Personal Concierge Service from 8 am to 11 pm
  • Fitness center, Sauna and Steam Room
  • 24 hours room service (restrictions apply on rainy days)
  • Taxes and gratuities included


Hide room details
El Dorado Casitas A Gourmet All-Inclusive Resort by Karisma
KM 45, Carretera Cancun - Tulum, Riviera Maya, Mexico 77710

GOURMET INCLUSIVE RESTAURANTS
The exquisite restaurants and bars of El Dorado Royale epitomize the excellent quality and customized service that forms our Gourmet Inclusive vacation experience.

COCOTAL
International Cuisine At Cocotal guests  appetites are met with enjoyable tastes from all over the world served a la carte. With a great chefs menu, Cocotal offers something for everyone in an elegant air conditioned atmosphere. Continental breakfast 6.30am 7.00am International a la Carte breakfast 7.00am-11.00am A la Carte Gourmet Dinner 5.30pm10.00pm
DITALIA
Contemporary Italian This beautiful and romantic Italian restaurant leaves many guests craving for more. A la Carte Dinner 6.00pm - 10.00pm.
KAMPAI- Pacific Rim
Kampai not only has its own sushi menu, but also is creatively decorated with Buddha statues and other eyecatching oriental designs. Breakfast 7.00am 11.00am Lunch 12.30 3.30 pm
Dinner 6.00pm 10.00 pm
LA ISLA
Open air palapa serving a la carte International Cuisine with a special focus on Mediterranean cuisine at dinner. Breakfast 7.00am-11.30am Lunch 12.30pm-3.30pm. Dinner 6.00pm10.00pm
JO JOS - Caribbean Seaside Grill
At Jojos the guest will be able to enjoy the freshest Seafood Gourmet dishes with a spectacular view of the Caribbean in casual ambience from 11.00 am-6.00pm for lunch. The perfect place at night to delight yourself with the ocean breeze while savoring dinner 6.00pm 10.00pm.
FUENTES - Culinary Theatre
Come and enjoy one of the worlds most avant-garde concepts in culinary entertainment. Open kitchen with full cooking show of iron chef level. A one-of-a-kind Culinary Theater with gourmet acts hosted and performed by the Chef and Sommelier designed to satisfy both, your appetite and your curiosity. Our Chef, will take you on a journey filled with exquisite aromas, colors, textures, contrasts and flavors, and the finest selection of ingredients from our green house. Our Sommelier, guides you through the magic behind the subtle art of pairing to make this epicurean journey an absolutely memorable GI experience.
Only one daily sitting starting with a welcome cocktail at 7:00pm followed by the dinner & show at 7:30 pm Reservations are required. Restaurant closes on Sundays.
RINCON MEXICANO
Welcome to the real Mexico, the perfect place to experience during lunch time the authentic Mexican street food while you enjoy our relaxed ambiance with stunning garden views. During dinner, delight your senses with our exclusive
Mexican authors Cuisine in a pleasant and casual atmosphere. Breakfast 7:0011.00 am Lunch 12.003.00pm Dinner 6.0010.00pm.
DITALIA CASITAS
Authentic Italian Cuisine in a Luxury Beachfront setting that offers traditional dishes, along with creations from our International Chefs. Dinner 6.00 10.00pm
Restaurants operate on select schedules A maximum of 6 people per table is allowed; for groups with more than 6 people, restrictions may apply. To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants. Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals. Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts, Dress Sandals, Casual shoes or dress sandals.

GOURMET CORNERS

LA CABAA PIZZERIA
Open from 12.00 5.00pm Wood burning oven pizzas served to order, and a selection of Angus burgers, gourmet bites among other succulent Mexican "botana" preparations.
HEALTH BAR:
Open from 8.00am 4.00pm. Serving fresh fruit, juices, whole wheat sandwiches and smoothies.
LAS OLAS
 Open from 12.00 to 4.00 pm Serving various salads and sandwiches.
24 HOURS ROOM SERVICE available for all room categories. Restrictions apply during rainy days.

GOURMET INCLUSIVE BARS
El Dorado Casitas Royale offers its guest with a multitude of bars, each with its own unique ambiance.

MARTINIS LOBBY BAR 12.00noon - 2.00am Sip Martinis at the sophisticated-chic Martini Bar which offers a variety of premium vodkas from around the world. Serving premium brands beverage selection.
BAR LAS GUACAMAYAS 5.00pm - 2.00am Relax on one of the swinging chairs while savoring a cold drink. Choose between a great variety of beverages (cold Mexican beers, cheladas, exotic cocktails or aged
tequila) with live music.
SWIM UP BAR LA ISLA 9.00am 5.00pm swim up bar located at La Isla Swimming Pool.
SWIM UP BAR LAS FUENTES 9.00am 5.00pm Swim up bar located at Las Fuentes Swimming Pool
SWIM UP BAR PERICOS 9.00am 5.00pm
Swim up located at the Casita Suites Section 25
SWIM UP BAR PAPAGAYOS - 9.00am - 5.00pm Swim up bar located at the Casita Suites section 26
SWIM UP BAR PELICANOS 9.00am - 5.00pm Swim up bar located at the Casita Suites Section 27
SWIMP UP COLIBRI 9.00am - 5.00pm
Swim up bar located at the Casita Suites Section 28
SWIM UP QUETZAL 9.00am 5.00pm
Swim up bar located at the Casitas Suites Section 29
SWIM UP FAISANES 9.00am - 5.00pm
Swim up bar located at the Casitas Suites Section 30
SWIM UP ALBATROS 9.00am 5.00pm Swim up bar located at the Casitas Suites Section 31
GAVIOTAS SEASHORE BAR -9:00 am 11.00 pm located in front of Kampai restaurant
SWIM UP BAR TUCANES 9.00am - 5.00pm
BELLINIS BAR 6.00 -10.00pm Enjoy from our variety of Bellinis in a contemporary lounge ambiance.
BEACH BAR 9.00am to 2.00am Located at the beach with spectacular views of the ocean.

Complimentary Gourmet Honeymoon and Anniversary Package

 

  • Private gourmet four course romantic candlelit dinner on the beach
  • Beachfront sky massage 2 X 1 offer
  • Chilled bottle of champagne delivered to room upon arrival
  • One night anniversary return stay voucher*
  • Complimentary use of WIFI
  • 15% discount on spa services
  • Romantically decorated suite with rose petals, aroma therapy and candles
  • following private dinner
  • Fresh tropical floral arrangement in room
  • Chefs special gourmet breakfast in bed morning after dinner
  • Complimentary when booking a 5 night stay or longer in a qualifying category

 

Requirements

  • Valid in North America market only.
  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.
  • Available for purchase in lower categories for $750usd per couple.
  • One massage must be purchased to receive one of equal or lesser value complimentary.
  • One night return stay voucher valid for future stays of 5 nights or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.
  • Package inclusions may vary without previous notice.
  • Not combinable with any other promotion unless otherwise specified.
  • Only available when qualifying category is purchased.
  • Not valid for any reservations traveling with a group or wedding party.

NAY SPA ROYALE
(7AM 9PM)
The Spa at El Dorado Royale, located in the center of the property, offers an assortment of treatments for the body and soul. Spa Royale was created with the same concept as the rest of the resort which is rest, relaxation and romance. Use of the Spa facilities includes the fitness room, sauna and steam room. The Spa also offers facials, special body treatments and Beauty salon

NAAY SPA CASITAS (7AM 9PM)
The 20,000-sq-ft., Mexican-themed spa welcomes both El Dorado Royale guests and El Dorado Casitas Royale guests to experience an impressive menu of traditional and alternative spa therapies. Designed to sooth the senses, the luxurious spa facility includes a water
journey pool, sauna, steam room, showers, spa treatment rooms, fitness center, boutique spa shop, bridal suites, event space and full-service salon.The new Casitas Spa incorporates elements of the Gourmet Inclusive philosophy with its unique services and alternative therapies inspired by native Mexico introducing new Temazcal rituals. The Delicious Chocolate therapy invites guests to experience chocolate with no remorse. This sensual treatment is rich in minerals and smooth, nourishing cocoa butter. In addition to these spa treatments, Casitas Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures and
full-service beauty salon services

GREENHOUSE
The resorts 70,000-square-foot greenhouse facility now provides produce not only for El Dorado Royale, but also
for its sister El Dorado Spa Resorts and Hotels and Azul Hotels throughout the region. The expansive greenhousethe first resort greenhouse in the regioncelebrated its first harvest in August 2009 produces a variety of organic vegetables and herbs, including cucumbers, bell peppers, chilies, basil, cilantro, and mint. The Fertilization Process is made through an HIDROPONIC system. The Products that are used for fumigation are from certified organic origins, these come from plants, leaves and seeds. Tours depart from main lobby, several days a week.
Our Resort is not recommended for physically Challenged Guest.

BONANZA RANCH

  • Horseback Riding Stables within the premises, and Proud Recipients of Trip Advisors Certificate of Excellence 2012 and 2013 offers and unique and exciting
  • way to get in touch of the true nature of the Mayan Riviera with its two hour guided tour along jungle trails including the experience to encounter one of the
  • marvels of the Yucatan Peninsula: The Mayan Cenotes, commonly known as sinkholes where you can jump for a
  • refreshing dip. Healthy, well trained horses appropriate for all riding levels. Semi-private tours consist of groups
  • up to 12 riders, ensuring that everyone receives personal attention from friendly, knowledgeable guides.

 

OTHER FACILITIES AND SERVICES(+)
  • Scuba diving trips, certificates, rental equipment and deep-sea fishing.
  • Gift Shop and Logo Shop
  • Car rental.
  • Telephone service. Fax services.
  • Business center
  • Wireless Internet available.
  • Wave runners and Parasailing Candle light dinner from 6:00 pm to 10:00 pm
  • International wine selection.
  • Laundry service.
  • Money Exchange.
  • Medical services available 24 hours.
  • Special wedding, honeymoon and anniversary packages
  • Tennis Lessons, Group Clinics, Private Lessons and More
  • Optional In Room Amenities & Packages (online store)
  • ATM USD only.

All-Inclusive Details

  • Accommodations as selected.
  • Welcome glass of Sparkling wine and refreshing towel.
  • All Gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands.
  • Minibar with beer, water, soft drinks stocked once a day.
  • Daily and nightly activity program with live music and shows.
  • Bicycles provided to ride around the premises.
  • Non-motorized water sports: kayak and snorkeling gear.
  • Scuba clinics in the pool.
  • Hospitality Desk
  • 12 swimming pools, one of which is a natural saltwater pool.
  • 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply to be used at night.
  • Complementary Shuttle to Cancun and Playa del Carmen. Reservation required.
  • Personal Concierge Service from 8 am to 11 pm
  • Fitness center, Sauna and Steam Room
  • 24 hours room service (restrictions apply on rainy days)
  • Taxes and gratuities included

GOURMET INCLUSIVE HONEYMOON AND ANNIVERSARY PACKAGE
Complimentary Package when booking a 5 night stay or longer in qualifying room category.
  • Private gourmet four course romantic dinner on the beach,
  • Chefs special gourmet breakfast in bed the morning after,
  • 2x1 Beachfront sky massages
  • -Chilled bottle of domestic champagne delivered to the room upon arrival
  • -One night anniversary return stay voucher**
  • Complimentary use of WI-FI,
  • 15 % discount on spa services
  • Romantically decorated suite with rose petals aromatherapy and candles and a fresh tropical flower arrangement in room.

AMENITIES:
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • ATM Machine
  • All-Adults
  • All-Inclusive
  • Beachfront
  • Concierge Desk
  • Currency Exchange
  • Exterior Corridors
  • Fine Dining
  • Fitness Facility
  • Guest Activity Desk
  • Lounge/Bar
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Pool Area Bar
  • Poolside Bar
  • Restaurant
  • Room Service Included
  • Sauna
  • Security Guard
  • Steam Room
  • Swim-Up Bar
  • Tennis Courts (nearby)
  • VIP Rooms
  • Wake-Up Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3634 reviews
from Kansas City, Missouri
Submitted on 21-06-2016
Great vacation. Staff was there to please and did. Have high praise for our beach Butler Ivan and pool bartender Gerry. Our congiere made our dinner plans very easy. Would highly recommend and go again.
from Birdsboro, Pennsylvania
Submitted on 28-06-2016
We spent a week in May at El Dorado Casitas and had a fantastic time! So much had changed since we were there 10 years ago, and it was even better then before! The resort is big and spread out, especially if you stay in the casitas, but we loved all the walking and exercise and it made us feel better about all the eating and drinking we were doing! Most mornings we joined the yoga class on the pier taught by Myuriel. It was a great way to start the day and good for beginners and experienced. She... Read more
from Milwaukee, Wisconsin
Submitted on 29-06-2016
My wife and I visited the Casitas Royale for our 15th anniversary from June 14-23, 2016. We have stayed there several times before in various rooms, but this time we booked the One Bedroom Casita Suite. We stayed in Room 3238 which was the last room on the north end of the Casitas sections just before your reach Generations Resort. We were absolutely blown away with not only the room, but the service. We had our own personal butlers assigned to us each day, split up into two shifts (0700-1500... Read more
from Pasadena, Texas
Submitted on 30-06-2016
This is our second time to visit this resort, my 'husband' and I (first time to use that phrase!) came to visit this resort in October of 2015 to check out the property. We ended up planning our wedding and had 45 friends join us this past week at generations riviera maya (the resort next to the casitas) and to say everyone absolutely loved it is an understatement. We got married on the generations pier and had our reception on the sky deck and 45 of our friends have family members stayed across... Read more
from
Submitted on 02-07-2016
This is our 6th visit to El Dorado Casita Suites and again the resort and staff were amazing! The resort is absolutely beautiful. Very relaxed atmosphere with a romantic feel throughout the resort. Love that if you want a little more action, you can stroll down to El Dorado Royale. Love the beach beds, so relaxing with a nice breeze. Food is amazing as well.
from Seattle
Submitted on 02-07-2016
My husband & I had an AMAZING honeymoon at El Dorado Casitas Royale from June 20-27th. From the minute we arrived until the minute we left we were treated like absolute royalty. The level of service & attention we were met with throughout our stay was truly incredible. We actually decided to book this hotel after reading a number of Trip Advisor reviews so we were thrilled to find that the grounds, staff, service, amenities, and overall experience exceeded our expectations. During our stay we we... Read more
from Cocoa, Florida
Submitted on 08-07-2016
This was our return visit to El Dorado, but we stepped up to the Casitas swim up suite and could not have been happier. Out of the four times we've been to the Riviera Maya area, this was by far the best resort. The personal suite swim up pool is a must. The room was huge and well appointed, even came with a chilled bottle of champagne on our arrival. Amazing outdoor shower was refreshing for an evening cleanse and super private. Excellent food and top shelf alcohols. Exotic tequila samples and ... Read more
from Hackensack
Submitted on 08-07-2016
This place is amazing. Just spent a week for our honeymoon and could not have been more satisfied and impressed. The food was AMAZING! Service, activities, grounds, staff....all AMAZING. This place is going to be hard to beat. Spend the money and get a swim up suite. We stayed in 3104 and it was beyond gorgeous. A perfect room. FYI: If you want to do some activities, they push the tour groups at the resort. We did not want to be restricted to time and being on a bus with tons of people so we t... Read more
from
Submitted on 08-07-2016
My husband and I went to el dorado casitas royale for our honeymoon and we absolutely LOVED it! We had soooooo much fun, ate a ton of amazing food, and definitely enjoyed the all inclusive! If you go there make sure to do a horseback riding tour (soooooooo worth it. We even got to see monkeys on our way through the jungle) and definitely check out the health bar - food there is awesomeeeeeee (the cookies are too ū???).
from Prosper, Texas
Submitted on 12-07-2016
I have stayed at this resort and some stays are better then others. This was one of the best. Francisco started out everything perfect from having the correct drinks and extra ice in the room when we arrived. Gabby took over and never stopped trying to anticipate what we wanted before we asked. The beach does have erosion control measures underway, you can either look at these as future improvements or ugly distractions. I have snorkeled the reef off the beach and first time in years I ha... Read more
from Lubbock, Texas
Submitted on 12-07-2016
This vacation was simply outstanding. The resort grounds are beautiful as well as the casitas. We had a swim up which was very nice and our friends had an infinity pool swim up. We spent much time at their pool and found we really liked the seclusion it offered from the main pool. The food was excellent for an all inclusive. I would recommend for you to make reservations to eat at the various restaurants while you are there. Also, Fuentes is one you do not want to miss. The only small c... Read more
from Berkeley, CA
Submitted on 12-07-2016
My husband and I stayed at the El Dorado Casitas for a week in June. We opted to have our wedding and additional cocktail parties at Generations Riviera Maya because kids would be joining (Generations is family-friendly and El Dorado is adults-only). Most of our guests stayed at El Dorado Royale and some stayed at Generations. If you‚??re a low-maintenance guest looking to simply vacation/relax without much planning/coordination and do not mind walking, I would recommend this resort. Overall, th... Read more
from cheshire england
Submitted on 13-07-2016
We stayed here for 2 weeks in June 2016 and as always we were treated like royalty we stayed in casitas 30 and we were not disappointed with our accommodation we had a swim up suit which was very nice we were looked after by our personal concierge Sergio and Alexandre who booked all our restaurant's for us and made sure we were comfortable with the arrangements my husband had a big birthday whilst we were there and we celebrated in the Italia casitas restaurant the matradee was very pleasant and... Read more
from Denton, Texas
Submitted on 21-07-2016
My husband and I were lucky enough to spend a week at El Dorado Casitas for our honeymoon. The resort is unlike anything we've ever seen! This was our first all-inclusive resort experience and it did not disappoint. From the moment we arrived we were treated like royalty. All of the staff were friendly and seemed to genuinely enjoy their jobs. Joaquin was exceptionally helpful with helping us plan excursions and transportation to the airport. There are many activities to do at the resort like te... Read more
from
Submitted on 22-07-2016
Excellent Adults resort. Food is very good. The Casitas are amazing along with awesome ocean views. We will being coming back each year! Our concierge's Ruth, Dennys and Alejandro were great. Our Casitas Pool bartender Clemente was outstanding!
from
Submitted on 22-07-2016
Overall this resort is heaven. Clean, excellent service, amazing Casitas (3027), & tasty food. We celebrated our 10th anniversary and had high expectations which were all met. POSITIVES: the beds were very comfortable, safe, friendly staff without their hands out. Uncrowded beaches, pools, & restaurants. Outdoor shower in Casitas was perfect & unexpected. Food quality was very good. No bugs. Casitas were quiet & uncrowded. NEGATIVES: Shuttles are required to get around & there are not... Read more
from
Submitted on 26-07-2016
We've just returned from our annual trip to Casitas Royale. Always an amazing, restful experience. They speak truth when they refer to this resort as a "gourmet all-inclusive" and that excellence is heightened when you visit during the Jackson Family wine events. Under the sure hand of Joseluis Sagrero Ordaz, you will taste the best that the Yucatan has to offer. And don't miss the chance to dine with him at Fuentes, the new culinary theatre experience. As always, the service provided by ou... Read more
from Appalachian Foothills
Submitted on 26-07-2016
My husband and I just returned from this all-inclusive resort where we celebrated our 20th anniversary. The whole experience was absolutely amazing. We did email ahead of time to mention that we were celebrating our anniversary and when we arrived had a Happy Anniversary banner on the door, chilled champagne in the room, and a plate of desserts. After reading reviews on TripAdvisor before our trip, and after initially going to our original room in the Villas (El Dorado Casitas and Villas are c... Read more
from
Submitted on 26-07-2016
Our second time at the El Dorado Casitas Royale was just as memorable as the first. The food and service were first class. My favorite dinner experience is still Fuentes. The drinks throughout the resort were fun, consistent and well made, especially by our pool bartender Clemente in Casita 26. Our beach butlers, Diego and Cesar, were attentive. My husband and I also enjoyed the resort amenities such as yoga, tennis and the gym. Isis was an excellent instructor as she spoke in English and Spanis... Read more
from Lake Charles, Louisiana
Submitted on 29-07-2016
We had the time of our lives on our honeymoon. We will definitely be back!! The views, the service, the cleanliness, the food, everything was just perfect. I will recommend El dorado Casitas to everyone I know!
from Houston, Texas
Submitted on 03-08-2016
We had an amazing visit for our 30th Anniversary get-away. The food and drinks were always available. We did the excursion to Chitin Itza and thoroughly enjoyed it but it does make for a long day. Fortunately, room service is great and a relaxing Jacuzzi soak and were very refreshed the next day. All of the staff is very friendly and seemed to make an effort to remember our names. The Casitas are awesome. The shuttles are about 20 min apart which could be helped a little, otherwise there i... Read more
from Gainesville, Texas
Submitted on 04-08-2016
We loved our stay! We went for our honeymoon and I just don't think it could have been any better - from the service to the food to the facilities -- all amazing! Do not have one single complaint other than we didn't want to leave!
from Jarrow, United Kingdom
Submitted on 05-08-2016
We stayed at the El Dorado Casitas Royale from the 28th of July till the 4th of August. From the moment we pulled up outside of the main lobby, and then whisked away on the hotels transport to the Casitas lounge, they could not do enough to help us! As we went into the lounge we were handed cold towels and champagne. Our room was amazing (Room 2702, an individual Casitas) and had the most amazing bed! On arrival we did encounter a few ants in the bathroom, but within 5 minutes after calling con... Read more
from Cuernavaca, Mexico
Submitted on 05-08-2016
I stayed at the El Dorado Casitas Royale Hotel in section 30 for a period of three days. During my stay, I enjoyed everything about the facilities. The service is splendid, the rooms are really clean and the food offered is amazing. I especially loved the restaurant Kampai within the hotel, which offers an Asian-style cuisine. I recommend this hotel for couples who want to relax, enjoy the food and to experience an amazing holiday. You will not regret it!
from Waite Park, Minnesota
Submitted on 10-08-2016
We just did a couples trip in August. This resort was absolutely gorgeous and very romantic! The staff was amazing! The food was delicious and beautifully presented. We stayed in the casitas and were extremely happy. Our favorite place was to have breakfast at the spot restaurant, the cooks and staff were amazing! This resort was simply paradise! I would highly recommend a vacation here. We can't wait to go back.
from Fort Worth, Texas
Submitted on 10-08-2016
From beginning to end this trip exceeded our expectations once again! Upgraded to the Casitas( a must for returning guests), Gourmet Exclusive program was outstanding. Highly recommend this property to anyone considering a trip to Playa!
from
Submitted on 10-08-2016
About our 8th time here (time share) for our 29th anniversary. As usual we had excellent service from start to finish. First time in the infinity suite on the second story of the casita. Really liked the ocean view and perhaps even a touch more private than the 1st floor swim up suite. No trouble getting shuttle. Ahi appetizer at Jojo's is my favorite. JOSE was great waiter there, always keeping our glasses filled. Exceptional service and meal at Santa fe on our last night for our anniversary. ... Read more
from Salado, Texas
Submitted on 11-08-2016
We purchased an Anniversary Package through Southwest Airlines. Our transport to and from the hotel was through Lomas. Wait time at airport was less than 5 min to pick up. Resort room, staff, and restarurants were far above expectations. My wife enjoyed Yoga on the beach with Isis every morning. We had 2 for one massages at the Naay Spa and we're so impressed that we scheduled a second massage. Eva was superb. Room service and all other staff were attentive and kind. We did not leave the... Read more
from Doncaster, United Kingdom
Submitted on 12-08-2016
Just got home from a wonderful two weeks celebrating our 25th Wedding anniversary, staying in block 30. We have been very well looked after throughout the time spent with the resort appearing very quiet at times, it felt like we had the whole place to ourselves! Our favourite restaurant was Kampai with the Fuentes dinner show being unmissable. Would definitely recommend it for a special occasion and I am sure we will be back sometime in the future. Thanks for some great memories.
from Tomball, Texas
Submitted on 12-08-2016
This was our second time to stay and it is impressive to see how this resort was better this trip than the last. We loved it before, and yet this time they surpassed our expectations. Our concierge, Daniel and Javier, were always available to help. Our pool butler, Cesar, made our trip one to remember. He was friendly and very hospitable. We were constantly laughing when Cesar came around. Our massages on the beach by Eva and Esther were very relaxing. Julio, our bartender, was amazing!
from Springfield, Missouri
Submitted on 14-08-2016
As members, we have been to most of the Karisma resorts in Mexico. This is our first visit to the Casitas, but not our first stay at Royale. Royale was our favorite of the El Dorados‚?¶‚?¶until now. I am usually excited after vacation to head home and see my life again, but leaving Casitas was so difficult. It wasn‚??t the amazing facilities and food that stole my heart, but the people that work there. I can‚??t wait to go back and see everyone again. Everyone was kind, but I want to give ... Read more
from Cincinnati, Ohio
Submitted on 14-08-2016
We stayed at the El Dorado in July. I could give you so many examples of why I would never go back to this place, but I will just give the highlights. First of all, let's talk about the food. I am NOT a picky eater, and there was definitely nothing good to eat at the resort. There were many, many times that we ended up leaving all of our un-eaten food from room service right outside our door without even eating it. The restaurants were hard to get into, and we even were upgraded and staying in... Read more
from Robinson, Texas
Submitted on 17-08-2016
The best overall resort I've ever been to. My wife and I went for our 5th anniversary, and we couldn't be more pleased with our decision. Every staff member was very polite and helpful, the food was incredible at every restaurant as well as the room service, and the entire facility was very clean! The nightly entertainment was great and the pools and beach were excellent! I would highly recommend this resort to anyone looking for a great couples getaway! Very relaxing!
from Freehold, New Jersey
Submitted on 17-08-2016
What more can I say about this resort. It's fantastic! This was our third time. We went from July 29 to Aug 3 and stayed in section 28. We really like this section because it's not too close to the main resort/entertainment but not to far either. Also it's right next to Kampai and the Casitas beach bar. Big shout out to Danialle at Beach Bum Vacations for suggesting this resort. She's been taking care of us for a few years now and is extremely helpful. The food and drinks were amazing ... Read more
from Amarillo
Submitted on 17-08-2016
This resort was everything we dreamed of and more!! We loved the staff and how beautiful the grounds are. The food is amazing, but know that the portions are not what us Americans are used to. However, you can order all that you want! The entertainment each night was an added bonus.
from Swansea
Submitted on 07-09-2016
We stayed for two weeks in October 2015 and appreciate this review is late but have taken plenty of time to think about our comments. Whilst the staff and service were as excellent as last time, especially Roman and Antonio in the Casitas swim up bar who really are a credit to the place, we were left disappointed by how the hotel has changed in the course of two years. The main issue we have is that the hotel is now massively targeting American weddings and as such the weekends are like "Sprin... Read more
from Wayne
Submitted on 08-09-2016
First of all this review is primarily directed at members but pick and choose what you wish. Knowing the date approaches as we head off to Casitas creates a sense of "traveler euphoria". Staying in the one bedroom Presidential room is the epitome of a pampered and completely restful vacation. You get what you pay for and what you get with this room is analogous to being a "whale" in Vegas and having them cater to your every whim. Does this sound what you want on vacation then read on. G... Read more
from Victoria, Texas
Submitted on 08-09-2016
Went for a friends wedding. Casitas were wonderful. Food was great. Service was excellent . Lots of activities and shows included and plenty of excursions offered. Was a great place to get away and relax.
from Allentown, Pennsylvania
Submitted on 08-09-2016
We used VIP Vacations to help plan our destination wedding at this amazing resort! Everything was perfect and more than we expected! Everyone we came in contact to (both at VIP and at the resort) went above and beyond for us. Everyone was quick to answer our questions and we were more than pleased with the entire staff on property. Everyone from the front desk staff, to the restaurant servers, to the wedding coordinators, to the bar tenders, to our butler truly cared about our time on property a... Read more
from México
Submitted on 12-09-2016
The place is nice. Rooms are very comfortable. Prices huge but the experience worth it. The all inclusive worth for the gourmet experience. Regarding alcohol not so premium. Want to ser more variety of brands. Ideal for couples.
from
Submitted on 12-09-2016
We have been planning our wedding at El Dorado Royale since November. We looked for an all inclusive resort that would accommodate our family and friends, different vacationing styles, have great food and great service. From the minute we arrived we were treated with kindness and concern every step of the way. Every employee was not only friendly but willing to take care of us. We heard the words my pleasure at least 1000 times a day and it truly did seem like that was their main goal. They made... Read more
from surrey
Submitted on 12-09-2016
Let me pre frame this review. It's the third time we have been to El Dorado Royale and the first to the Casitas so our expectations are pretty high as we don't tend to come back to the same place more than once. The great - place is spotless, the grounds look immaculate at all times. The food is fabulous; our favourite for breakfast was Santa Fe; for lunch the Health bar and for dinner the Italian. The staff; so friendly and accommodating. A shout out to Sergio who conducted the greenhouse tour(... Read more
from Tavistock, United Kingdom
Submitted on 19-09-2016
Beautiful resort, feeling so chilled and relaxed. The food is lovely and felt the portion size was just right. Didn't use the shuttle service that much, as really needed to burn off some calories from all the delicious food. Alex, Dennys and Kari (our concierge's) were really helpful and nothing was too much trouble, making the stay even more relaxing. All the staff were so friendly, but have to give a special mention to Humberto at Santa Fe, we look forward to seeing him at breakfast time, alw... Read more
from Portland, Maine
Submitted on 19-09-2016
Would recommend this place to anyone! Has the best food. Great atmosphere! Swim up pool everywhere alone with beds all over the beach and near the pools! I will be going back next year! There is truly no other resort like it!
from Manchester, United Kingdom
Submitted on 20-09-2016
This was our fourth visit to the resort .. we had an amazing time.. Alejandro who works in cocotal on the omelette station made us feel so welcome.. when we went in he said ' welcome back ' he must serve so many people !!! A few niggles were the service in the Isla was quite slow and also the bar next to jo jo's .. more staff is needed !!! We also noticed that few of the staff were not quite as friendly as they used to be .. we were in casitas 30 where we were served by Alvaro and Antonio who r... Read more
from Olathe, Kansas
Submitted on 29-09-2016
The El Dorado Casitas Royale was far above our expectations. From check in to check out, the staff at the Casitas made it a very easy and relaxing vacation. Our personal concierges Sergio and Alejandra in Casitas 31 took care of any arrangements that we wanted. They were very attentive and a,ways went above and beyond for us. Ivan who was our pool & beach butler at Casitas 31 was always ready with a smile and a drink. He was always there to have our beach bed ready to go and made sure we we... Read more
from Whitesboro, Texas
Submitted on 30-09-2016
Rooms where very beautiful, privacy if you wanted or social, food was delicious with lots to choose from. Our bartender and beach side service was spot on everyone was very friendly. We will be going back
from Glasgow, United Kingdom
Submitted on 30-09-2016
Oh my, we missed this place. Here in March 16 & so so happy to be coming back again. Our butlers Adriana & Claudio looked after us amazingly & made us feel extra special. Francisco made sure everything was as it should be & Pilar was always offering a smile & a friendly wave every time she passed. The presidential rooms are Stunning, the food is wonderful & the staff everywhere cannot do enough for you. We will visit year after year now Denise has given is a very good membership package & we rec... Read more
from Las Vegas
Submitted on 07-10-2016
Some readers may feel I am prejudice since I am an Exotic Travelers member, but I have been to enough resorts to know excellent service and accommodations. I live in the Entertainment Capital of The World- Las Vegas. Service to me is #1. That is what you get here at EDR. I just returned from a 2 week stay at the El Dorado Casitas where I was in unit 2821. All I can say is I had a WONDERFUL stay. This was my 6th visit to EDR. The reason WHY I return is #!- service. From the moment you arrive at t... Read more
from Baltimore, Maryland
Submitted on 08-10-2016
My husband is vegetarian, and I'm vegan. We had never been to a resort before, and we were a little nervous about the food situation. The staff at El Dorado Royale were all knowledgable and very helpful. They made us off-menu specialty meals several times. Antonio, Damian, and Saul were all very friendly, and made sure we had enough to eat during our stay. Food aside, the resort is BEAUTIFUL. It's kept very clean. We stayed in a Casitas Suite, and really enjoyed the private jacuzzi and outdoor ... Read more
from nj
Submitted on 08-10-2016
Food was, as advertised, actually gourmet. Menus were well thought out and creative. Casita room/hut was ok but on the smaller side and very dark w minimum lighting. Service staff, for the most part, were friendly and accommodating. The maitre de, who's name escapes me, in the casitas Italian was fantastic, a true professional. The "add ons" were ridiculously overpriced and not at all worth it. $50 for a $12 bottle of Kendall-Jackson VR chard on their wine list was an insult to the intelligence ... Read more
from Essex, United Kingdom
Submitted on 12-10-2016
The hotel was amazing, from the moment we arrived we were blown away the cleanliness was excellent, staff friendly and helpful, there were great food choices, premium branded drinks in all of the bars and numerous pool options. If you can afford to upgrade to a swim up room it is worth the extra money.
from
Submitted on 13-10-2016
Just completed a fabulous 8 days at this resort and have already booked our return for next year! First off the managers Ivan and Marcella were very kind and extremely accommodating in moving us from a swim up on the El Dorado Royale side to the Casitas - Thank you! The staff at every turn was very accommodating, pleasant and provided excellent service. A few stand outs with regards to service were Cesar at the swim up bar - always made sure our glasses were full! Chef Pablo and waiter Greg... Read more
from
Submitted on 14-10-2016
Just returned from an amazing ten night stay at this wonderful place, I stayed in a swim up on the royal side then switched to a casita both rooms were great...I cannot say enough about the amazing staff this hotels has...the pools ,bars, restaurants, grounds everywhere you go in this place is gorgeous..the food is amazingly delicious..I cannot wait to return once again next year..bye the way this was my sixth trip...I had the best birthday ever the staff went out of there way to make it special... Read more
from Howell, Michigan
Submitted on 14-10-2016
We stayed in the casitas and absolutely loved it! Staff was so friendly, food was amazing, and resort wasn't busy at all (probably time of year). Drinks were mixed well and bartenders were always attentive. We will be back!
from New York City, New York
Submitted on 17-10-2016
We have just returned home from a fantastic trip to Casitas Royale (our home away from home). We have been travelling to this resort for about 10 years and have been Exotic Travelers Members since 2008. We always have an amazing time and feel that the people are what makes this place so special. When we vacation, we expect to be able to relax and enjoy food and drink. This place has always been on point in these categories. Since we have been here many times, we have built relationships with ... Read more
from Spring
Submitted on 17-10-2016
I did not want to go to Mexico for our honeymoon. I wanted to go to Bora Bora. I felt that people would be more interested in hearing about my honeymoon if i said oh we went to Bora Bora! But I am so happy that we stayed here. Everyone was extremely nice! I mean everyone. Especially Javier from concierge and Ivan our beach butler! We wanted to stay in a presidential casita because we wanted butler service. But i feel Javier and Ivan gave us that service anyway. We purchased the honeymoon packag... Read more
from Westfield, Indiana
Submitted on 18-10-2016
My Husband and I visited El Dorado Casitas to celebrate our honeymoon. Completely exceeded our expectations. The resort is just beautiful. The services is amazing and never disappointed. Up on arrival we were greeted with a banner on the door that said "Happy Honeymoon" and champagne. The room was beautiful; King size bed, outdoor shower, indoor shower and jacuzzi bath and well stocked mini bar. I was always impressed with the housekeeping staff we would leave in the morning to get breakfast an... Read more
from Louisville, Kentucky
Submitted on 21-10-2016
We loved this resort. They took care of every last detail. We had the most relaxing time. Absolutely loved the swim up casita. We never had to leave our room if we didn't want to. Lisa at Beach Bum Vacations was wonderful. She made our trip planning completely worry free.
from Hammonton, New Jersey
Submitted on 21-10-2016
We celebrated our anniversary and were treated like Honeymooners! The resort and rooms are immaculate. Loved the outdoor shower! Our pool and beach butlers couldn't do enough for us and the gourmet restaurants were outstanding! We chose to just relax, but if you want activities, there is plenty to do. We loved Karisma so much, we purchased a membership. Recommend this resort highly - you won't be disappointed!
from Traverse City, Michigan
Submitted on 23-10-2016
We went to this resort for our Ten Year Anniversary. The resort was very clean and larger then expected. The food was the best we have ever had, every bite at every restaurant and even room service. The Staff made the experience! Big shout out to our favorite Barman, Roman and pool Butler, Ivan. They made the experience all that much better!
from
Submitted on 24-10-2016
My husband and I have just returned from a 2 week holiday at El Dorado and are looking to return in the future as it was such a fantastic experience. The hotel itself is amazing, with a wide variety of restaurants and bars. In El Dorado, we found Jo Jos to have a great selection of meals for lunch and dinner. Isla was our favourite for breakfast. We felt that the Wine Kitchen and Jade in the Generations hotel provided the best dining experiences overall. We were based in Casitas 27, and the p... Read more
from Faringdon, United Kingdom
Submitted on 25-10-2016
This is our second visit to the Casitas Royale and we enjoyed it as much as the first. The level of service from waiting staff, bartenders, buggy drivers, is top notch. The wonderful smiling Mexican staff cannot be faulted. They go out of their way to make sure everything is just right. Our concierge Fabio made sure our stay was as comfortable and easy as possible. In the Casitas you can reserve tables for dinner in the great choice of restaurant at Eldorado and indeed Generations. There were fi... Read more
from Chicago, Illinois
Submitted on 28-10-2016
My husband and I went for my birthday and also for a late honeymoon.We were impressed by almost everything; the services, food, very polite staff, room was beautiful too! We would highly recommend this resort!
from
Submitted on 29-10-2016
My fiancee and I started off staying at El dorado royale suites everyone was amazing. It was so peaceful and it was really a paradise. I think was my birthday and they had a birthday sign greeting me in my hotel room. Amy @Dream makers vacation services was wonderful she took care of everything she also included a private dinner by the beach which usually runs about 180.00 and it was free of no charge. The hotel also upgraded us to a beautiful and amazing room in the Casitas. My fiancee and I we... Read more
from
Submitted on 29-10-2016
10 years ago my husband and I stayed at the El Dorado Royale 40th for my birthday and I cannot tell you what an impression this property made on us. It was absolutely beautiful. We remembered what an awesome time we had, so here we are 10 years later. This time we decided to stay in the Casitas. Let me tell you....the property was even more beautiful than our last visit and they had added even more amenities to the property. This is the most beautiful place we have even been to. The hospitality ... Read more
from
Submitted on 01-11-2016
We stayed a week at the Casita Royale for our honeymoon/anniversary. It is a gorgeous resort. White sandy beaches, beds on the beaches, swim up bars, gorgeous rooms, and great restaurants. The staff was amazing, we were never in need of anything, they took great care of us. This resort was well worth the wait. And the anniversary special was great. Private dinner on the beach and couple massages also. I can't wait to go back.
from Fort Lauderdale, Florida
Submitted on 01-11-2016
I cannot say enough about how beautiful this property is. We loved it. Casitas are definitely the way to go. Doesn't matter if you have swim up or not. Our pool and bar were 5 steps away. Our bartender at our swim up bar, (Casitas 26) Juan was fantastic!!!! He was the best! The one issue we had was the shuttle service. We waited 30 minutes for it one night when we were going to dinner. Made us late. Horrible service and unreliable. Had to get angry to get one. Dinners were very long. On average ... Read more
from Canterbury, United Kingdom
Submitted on 01-11-2016
This is our 4th visit to El Dorado but will probably be our last. The resort is beautiful and immaculately kept by amazing staff but for us we really struggled to find somewhere quiet. My husband has a very stressful job and we needed R&R but because of the amount of Americans here it was impossible. There are plenty of pools with entertainment in the main hotel and you would hope that the small pools in the Casita section would be quieter. There were many days when we had to shut ourselves in ... Read more
from
Submitted on 01-11-2016
Pros: excellent hospitality, incredibly clean, updated large suites, friendly staff, everything in walking distance when on the resort, free shuttles, no hidden extra charges Cons: food wasn't hot for many of our dinners, the quality was just fine, not incredible, most dishes lacked seasoning, the resort itself is expensive, but we felt like it was worth it Our pool/bar attendants were Juan and Cesar, both were very nice. We were Always happy and impressed with their service and great attitudes... Read more
from
Submitted on 01-11-2016
The hotel was beautiful. The rooms were very private. It was the perfect atmosphere to celebrate our anniversary. The rooms had a private pool and were overlooking the ocean. Kevin and Sergio our personal concierge were so helpful in making our reservations and making sure we had everything we needed. We loved everything about our stay and plan to return again soon.
from Maryville, Tennessee
Submitted on 06-11-2016
We have been a lot of places and have always had a fantastic time and found a way to manage. One of the tricks we always used was to find our guy the person that could get you the little things that makes the trip everything it should be. We didn't have to find a person here the staff couldn't have been more helpful from the gardening crew to management. The concierge's were fantastic we stayed in Casita 2702 and Denni, Alexandra and Alexandra could not have been more helpful. If you go to JoJ... Read more
from Houston, Texas
Submitted on 06-11-2016
My husband and I had our destination wedding here and honeymoon. We couldn't have asked for a better place for this! All the staff is so accommodating and genuinely care about your experience there. All the food was fantastic, D' Italia being my favorite. The resort is about a mile long and you feel like you're in your own private paradise. We moved to the Casitas after the wedding and stayed there for the next week. Make sure to make reservations for dinner with your concierge, the restaurant... Read more
from Nashville, Tennessee
Submitted on 06-11-2016
We had the most amazing time at El Dorado Casitas Royale. Our swim up infinity pool suite was incredible. Loved getting service from our outstanding pool butler, Ivan without leaving our patio! We've stayed at a number of all inclusives over the years and this was hands down the best.
from Washington Township, New Jersey
Submitted on 06-11-2016
My wife and I were celebrating our Anniversary. Our travel agent suggested the El Dorado Casitas. We're glad she did. Here are the pros and cons of this mostly great resort. Pros. Excellent service, excellent food, excellent swim up bars, great outdoor shower. Shows were entertaining. Shops were well run, a tad expensive but that's understandable. Beach bungalows are comfortable. Outdoor hot tubs are serviceable. Rooms are kept clean. Plenty of towels. Mini fridge stocked with soda, beer, juic... Read more
from Batesville, Indiana
Submitted on 06-11-2016
My husband and I just returned from our sixth consecutive visit to El Dorado Casitas Royale. I can honestly say that this place is as near to perfection as one can get. We stayed in Section 30 in a swim up room for eight glorious nights celebrating our anniversary! The Gourmet food is just that...gourmet! Each meal was just as good as the one before. The wait staff in the restaurants are very attentive and professional. It is fine dining at its best. The grounds are beautifully groomed. The st... Read more
from Harrogate, United Kingdom
Submitted on 08-11-2016
Let me start by saying we are here now, however if anyone sends a rescue party we will welcome them with open arms. My boyfriend and I are staying in the Castitas. They are remote. Our room is dated, riddled with bugs and leaks when it rains. This however is of no consequence when you compare it to the daily hunt for food. There is no buffet you see. All gourmet dining allegedly. What this actually means is a 45 mins wait or longer to get in any restaurant. When you eat the portions are tiny an... Read more
from New York City, New York
Submitted on 09-11-2016
The resort itself is beautiful and clean. The service was great most of the time. The food and drinks were very good. Prepare to walk a lot as the resort is very big. The pools were nice. Big down side for me was the beach. It is just plain ugly. It was wiped out by a hurricane a few years back and is very rocky and full of seaweed. After enjoying the beautiful beaches in Cancun and Playa Del Carmen this was a big disappointment. It really is a shame because its a nice resort but the ugly beach... Read more
from Absecon, New Jersey
Submitted on 13-11-2016
It was a wonderful experience and we would like to come back. The options at the resort from the quite beach and pool area to the family oriented area to the nightlife gave us the many options from which to pick.
from Lenoir City, Tennessee
Submitted on 14-11-2016
The entire stay was excellent. Service above and beyond by staff members and room accommodations fabulous as well as delicious food. Weather great to. Our 17th time at this resort. Would not consider another resort. This is the best.
from Rapid City, South Dakota
Submitted on 17-11-2016
This was our first experience with an all inclusive and I have to say it will NOT be our last. I'm not sure any others will compare to the gourmet food and options of restarurants that were offered or the private pool tht connected to the lazy river!! I'm already trying to plan our next trip.
from Vancouver, Canada
Submitted on 18-11-2016
To start out, we were not here for any special event (anniversary etc.) just in need of some relaxation. We were able to enjoy ourselves but there were some pros and cons: Pros, - The food was generally of a higher quality than most all inclusives. (However, Some of the seafood dishes were a bit rough as the week went on) -Generally the staff was amazing but this may have been a factor of tipping, which is highly recommended -We loved our room which had a jacuzzi, outdoor shower and our own ... Read more
from Arthur, Ontario
Submitted on 23-11-2016
This was my 2nd time and my sister's 7th time. That should say it all but I'll add a little. The food, staff and accommodations at the Casitas was incredible. They go above and beyond to ensure your trip is one to remember. As a return guest we received fresh flowers daily, a fruit tray, sweets in the evening and two 50 minute massages by the ocean. Who else does that! Our beach butler had our beach bed and pool side chairs ready at the crack of dawn. I am so in love with this place that I wo... Read more
from
Submitted on 23-11-2016
We are a British couple enjoying a fortnight holiday in the Casitas. The rooms are arranged in a horseshoe of 38 in each section with a swimming pool and bar in the centre facing the sea. The location is superb, although there is the normal race to secure loungers on the beach in the morning. Our room was situated in block 30 and all the staff were excellent, whether it be the Concierge, the bar men, the beach butler and the maid. Nothing was too much trouble. The resort is situated on a larg... Read more
from
Submitted on 23-11-2016
This trip was absolutely amazing. The entire staff was great waiting on you hand and foot. The restaurants were delicious, the grounds were immaculate, and room and view was amazing. Can't wait till we go back.
from Chesapeake, Virginia
Submitted on 28-11-2016
This was our first trip to the Casitas, we are Sapphire members/owners, and were well taken care of. We traveled with two other couples that are also owners, our Swim Up Casitas were all located next to each other as requested. We met so a lot of people, made many friends, and I have already had dinner with one of the couples while on business in Detroit. Had a great time and they are planning on joining us at Maroma next year. Our butler Ceasar was outstanding. The list of positives is endles... Read more
from
Submitted on 28-11-2016
The staff here is so nice. I really enjoyed the quietness that we experienced on the beach. There's 24 hour room service and there is also entertainment options when you come to this hotel. You cannot miss Daniel when your come here. He's the life of the party!!
from Omaha, Nebraska
Submitted on 28-11-2016
The service at this hotel is second to none. Everyone is friendly. In fact, it doesn't have the feel of a hotel or resort at all because of the privacy and personal service. You are treated like royalty from the moment you arrive. We traveled with 2 other couples and each had an Infinity Pool room on the 2nd floor of the 31 block Casitas and they were breathtaking, the outdoor shower unbeatable. Our refrigerator was kept stocked and the 24 hour room service had amazing food. The food at the ... Read more
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