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Dreams Tulum is a 4-Star all-inclusive beachfront luxury resort and spa that is perfect for the entire family! In addition to on-site activities, Guests can also enjoy golf nearby. Ideally located between Playa del Carmen and Tulum and just a 75-minute drive south of Cancun International Airport, Dreams Tulum is situated along a stretch of magnificent white sandy beach in the Riviera Maya.This hacienda-style resort provides Unlimited Luxury Dreams Tulum features two swimming pools, an Explorers Club for kids, a full-service Dreams Spa by Pevonia, fitness center, six gourmet A la carte restaurants and seven bars plus lounges. Read More About Dreams Tulum Resort and Spa - All-Inclusive
Dreams Tulum offers Unlimited Luxury, with upscale surroundings that combine fun and relaxation with the ancient world of the Maya. The resort sits on two miles of powdery white sand and offers a myriad of daytime activities and nighttime entertainment to make the whole family happy. Some activities include snorkeling, sailing, windsurfing, kayaking, as well as access to catamarans and an ocean trampoline! It is the only resort in the Riviera Maya where you can take bike tours to the ancient ruins of Tulum.
All guest rooms and suites at Dreams Tulum offer a private, furnished patio or balcony, marble bathrooms, mini-bar (refreshed daily), and 24-hour room service. The Dreams Spa by Pevonia offers a full range of natural curative massage therapies and facial treatments; each is designed to soothe body, mind and spirit. The Explorers Club (ages 3-12) keeps the kids happy and busy with supervised fun while the adults relax.
Guests at Dreams Tulum choose from delicious dining options, including six gourmet A la Carte and one buffet-style restaurant. Dine at the Seaside Grill, an A la carte steak house; enjoy French cuisine in a romantic setting at Bordeaux; or visit El Patio for Mexican fare. The resort offers seven bars, including both pool and beachside access.
Other on-site amenities include: a new activities pool with kids pool, swim-up bar, and quiet pool; a fitness center offering a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, life cycles and step machines; traditional Spanish wedding chapel, boutique, beauty center, travel agency,wireless connection in all rooms, and laundry services.
RESTAURANTS:
- Portofino Restaurant: Mediterranean/ Italian cuisine, a la carte, neat attire (long pants for men), non-smoking restaurant
- Himitsu Restaurant: Asian cuisine (Chinese Thai), a la carte, semi-formal attire (long pants for men), non-smoking restaurant
- World Cafe: Continental /Mexican cuisine w/ International specialty items/classics, special kids corner in buffet section, casual attire
- El Patio Restaurant: Mexican cuisine, A la carte, casual attire; Daytime- light snack to full meal, Evening- A la carte Mexican cuisine
- Seaside Grill Restaurant : steakhouse, a la carte, casual attire
- Bordeaux Restaurant: French cuisine, a la carte, semi-formal, adults only
- Gohan Restaurant: sushi bar, a la carte, fairly formal attire
- Coco Cafe: Coffee shop, premium coffee and deli snacks, casual
SIP, SAVOR & SEE DINING EXPERIENCE
Terms & Conditions
As part of your Unlimited-Luxury privileges, you now have the option to Sip, Savor & See at nearby participating resorts from 6pm - 1am each evening! Enjoy top-shelf spirits, dinner and live entertainment during your Dining Experience.
Here's How It Works:
- Visit the concierge desk of the resort you are staying at by 3pm to make arrangements.
- Choose from any of the delectable options from participating resorts below.
- Let the concierge assist you arranging transportation.
- Have fun discovering what nearby resorts have to offer! Remember, transportation costs are not included. Reservations can be made at the visiting resort for up to 4 people per seating. Holidays and special event restrictions may apply.
The Mexican Caribbean
Guests staying at Dreams Cancun, Dreams Riviera Cancun, Dreams Puerto Aventuras and Dreams Tulum can enjoy dinner and live evening entertainment at each others restaurants as well as Now Jade Riviera Cancun and Now Sapphire Riviera Cancun!
SPECIAL GROUP BENEFITS:
Every 6th room within the group will be complimentary, with a maximum of 3 complimentary rooms per Group Booking. One complimentary room will be offered per every 5 double occupancy rooms paid on a daily basis. In case during some nights of the group`s stay the total amount of rooms is reduced under the required 6 rooms with 5 paid double occupancy rooms, then the complimentary 6th room benefit will not be applied during those specific nights.
End client should not be charged for the applicable complimentary room nights earned based on the purchased room block. The hotel will not reimburse nor credit back the end client or the agency for any complimentary room nights paid.
One Free room upgrade to the next available category per every 10 paid rooms, with a maximum of 2 upgrades per Group Booking. Upgrade will be offered to the next available category based on the majority of rooms purchased category.
$200 in Resort Coupons per room, per stay (rules of use apply).
Group private checkin when all group participants arrive together to the resort on the same date at the same time. Group arrival flight information must be provided to the hotel with at least 7 days anticipation.
PROMO TERMS & CONDITIONS:
1. Valid for new group bookings or requests, please contact BookIt.com groups department at: linda.sanchez@bookit.com
2. Special Groups promotion applies only for social groups booking a minimum of six (6) and a maximum of 20 rooms (including complimentary rooms)
3. Complimentary rooms will apply at the same room category for every block of 5 paid rooms to a maximum of 3 per group booking and will be granted on a daily basis, not cumulative.
4. Upgrades will apply to the next room category where a room block of 10 rooms is achieved, for the average length of stay of the group.
5. Details (guests names and booking numbers) on guests receiving any Special Groups promo complimentary room stay and/or upgrade must be provided by BookIt.com to the hotel groups & conventions department, preferentially by including this information in the definitive group rooming list that will be send to the hotel 30 days prior to the group arrival. Otherwise the hotel must receive written specifications, about complimentary and/or upgraded room(s) assignment, with at least 7 days anticipation prior to the group first arrival in order to apply these benefits.
6. Resort Credit Coupons are applicable at selected services. Resort coupons are nontransferable, nonrefundable, and hold no cash or commercial value. Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons are not cumulative and cannot be combined with other coupons offered in any other promotion or special offer; they are only valid during initial stay.
7. Special Groups Promo is not combinable with other Group Promotions or Complimentary Wedding Packages.
8. Applicable Special Groups concessions are based on the original room block requested by the group. In case this room block suffers any modification, group concessions & benefits will be subject to revision and could be partially adjusted or fully voided if the Special Groups promotion requirements, terms and conditions are not fully met by the group.
9. An agreement will be issued by the resort for every group booking according to the property group policys terms and conditions.
IMPORTANT: In order to receive the complimentary room(s), all rooms are required to book at the same time. For more information please contact Bookit.com groups department at linda.sanchez@bookit.com
Print Map & Directions
Cancun International Airport:
Approximate driving time to the Dreams Tulum Resort and Spa All Inclusive is 75 minutes and distance is 106 km (66 miles).
Driving directions from Cancun International Airport:Take Hwy 387 (Carretera Federal Chetumal) south and follow signs for Dreams Tulum and Spa, drive for approximately 110 km (70 miles) through Puerto Morelos, Playa del Carmen and Akumal. The resort is located 5 minutes away and just south of Xel-Ha, on the left side of the road.
BookIt.com Verified Traveler
David from Washington, Dc
"We loved Dreams Tulum. The beach is truly beautiful. There' s only a limited beach swimming area adjacent to the property, but it's big enough, and you can walk off the property and find more beaches, some almost secluded. The room was beautiful, and the cleaning staff did a great job. The entire hotel staff, with very few exceptions, was genuinely friendly and helpful. The food wasn't world class, but it was remarkably good; we went to nearly every restaurant and weren't served a bad dish. It really is all-inclusive, other than bottles of wine and spa treatments -- minibar, kayaks, drinks by the pool etc were all included with additional charge. It was annoying when we asked for our promised $200 in coupons and they launched into a sales presentation, but the guy was gracious when we excused ourselves to go to the beach. It was thoroughly pleasant and relaxing. We would definitely return."
Posted: Mon, Feb 18, 2013- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Carolina from Pittsburgh, Pa
"Food was very good!!!! I am from Mexico, so I enjoyed every meal. We never go to buffetes but this one was sooo good, specialy for the breakfast!!!! the entertainment fantastic!!! only complains, light in the rooms, stones and many shells in the ocean, and mosquitos. Bring water shoes and mosquito repelent, just in case...We got a master suit on the zacatecas building, (room 8112) was perfect, because we didn't hear the noise from the pools at night, it was in the first floor, I didn't hear any from the floors obove us. wasn't far from the pools or the lobby...and wherever you walk the flowers and plants are gorgeous!!!
I defenitley will go back to Dreams Tulum!!"
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BookIt.com Verified Traveler
A Recent Traveler
"We took our 9 months old son on his first vacation during Christmas 2012. We called the resort ahead before we arrived to make sure they have a crib for my son and they confirmed that they do and will put a crib in our room when we check in. We took the early flight and we arrived the resort early about 1:30 pm, however, the check in time is at 3pm so they made us wait in the lobby until 3pm. We have travelled to many resort and it is unheard of to have to wait until check in time to be able to check in especially we only arrived an hour and a half early with a tired infant with us. Okay, I understand, rules are rules. No complaints there.
So my reservations stated that I am GUARANTEED a free room upgrade, but the front desk receptionist did not want to acknowledge that part and gave us a hard time about it, telling me to make international calls from my cell to our travel agency to talk to them about the promotion and they do not have access to make international calls, I refused to call from my cell and pay the extra international fees when the print out voucher clearly stated that I have a GUARANTEED a free room upgrade. So they diverted me to the concierge for help and I have to wait in line for that again... After I get to the concierge, one after another pass my case to the next person until one person was able to help me and he offered me a VIP lounge access instead of the upgrade stating that he has to check on the rooms to see if I can get upgraded tomorrow based on availability. What? Again, do they not understand that my reservation clearly stated that I am supposed to get a GUARANTEED a free room upgrade? This is part of the reason why I even chose to book this resort! Btw, I booked two rooms because we took my parents there too and both reservations stated the same thing 'GUARANTEED a free room upgrade' These people are so incompetent!
So, we ended up taking the VIP lounge offer instead of the free room upgrade because we are so tired of waiting and arguing, also, VIP package comes with free WIFI because without it, you have a pay $15 a day for WIFI. The lounge has a few appetizers that is usually not fresh and a few premium alcohol choices and that's all you get, it is not like you'll get premium liquor at all the restaurants you go to or bars you go to...none of that, it's just a stupid room with a few premium alcohol and a TV. We hardly went in the lounge to drink, no one's in there and it's boring, you pour your own drink and when the bottle is empty, take them 2 days to replace the bottle, not worth it.
So, check in was a nightmare and now comes the REAL NIGHTMARE! After we arrived in our room, of course the crib wasn't there as promised. I called and they told us to wait a few minutes, we unpacked, showered, waited and waited, my baby is getting so tired and cranky, can't got o sleep without the crib, me and my husband took turn to cradle him to calm him down...he needs at least a 30 minute nap before we can out to check out the resort... second call, third call...still no crib...finally, after waited 3 hours in my room, until suns down, I was furious! I called the concierge and the room service to talk to their managers, the guy I talked to was pretty rude, telling me that there is no one I can talk to, and no managers are working and so on... So, I got on my computer and start writing emails to the Director of Sales, the General Manager and the concierge. Oh, all of the sudden, miracle happened! The crib arrived in less than 5 minutes. Wow!
However, I realized my room is missing a hair dryer, I called for a hair dryer after I got my crib and this time the concierge PROMISED to have to me in 10 minutes. Well, I waited for another 40 minutes for the hair dyer and finally, he brought one to my door and apologized again. I was very nice to him; he knew I was exhausted and disappointed/ I thanked him for brining the hair dryer but my hair has already been air dried and wished him a merry Christmas. I was beyond disappointed and I was exhausted and hungry, now it's 8pm and this whole waiting game started since 3:30pm. Our whole day at the resort is ruined, so did my folks', because they are not going to go out and have fun without us and their grand baby! The general manager called me to apologize and offered me a free room upgrade which I DESERVED it to begin with; it is part of my reservation!! I told the concierge that maybe they should give us a free massage or something to make up for this lost day that I paid a lot of money for (4 adults). The concierge said that he will look into it but guess what, I called and left him email the next day, I heard nothing back!! I was ignored. At this point I just want to go home and get my money back but obviously it is impossible so we made the best out of it. Met some good people, some unhappy guests as well and we all laughed at how horrible the staffs are.
The shows are lame and their main entertainment crew was unprofessional, yup, you'll see the same entertainment crew by the pool side, the karaoke, the dance floors... Why I said that about them? Because I was disgusted by how they took advantage of the single drunk tourists, making out with them on the dance floor, caressing them... yuck! Aren't they trained not to have any sexual encounters with all the drunken tourists and to take good care of them not touched them inappropriately? Both male and female entertainers were being very unprofessional, I'm just going to leave it at that. I thought this is a family oriented resort, not supposed to be a raunchy one. I am quite disgusted by their actions.
Also, they don't automatically replenish the mini Coronas (only 3 beers), sodas and water in your room. They have no liquor in the room btw, very cheap. When I called room service to have it filled, they told me to leave a note on the fridge the next day so that the cleaning lady would fill it! Wow! Way to cut corners and make your guests happy!
The food was not great and the services at the restaurants are so so, especially the sushi restaurant, it's pretty disgusting if you are a true sushi eater. Another thing, I can't believe that because it is Christmas season, the French restaurant has an up charge of $50 to $60 per couple to eat there. I thought it is supposed to be all-inclusive!! What a rip-off!
We took our family on many all-inclusive resorts and this is by far the worse resort that we have experienced. It is nothing near 4 stars!! They don't even have hair conditioner in any rooms, only shampoos. If you are like me who has to use conditioner for your hair, make sure you bring your own.
So, before we have our son, we've even been to their sister chain Adults only - SECRETS in Cancun, I can't believe the awful treatments we got and we will never return to this resort chain ever nor will I recommend any of our friends to go! They really bomb it. Horrible management on the front desk staffs, concierges, and the room services crew. The bartenders and the restaurant staff are okay. They should all go stay at Aventura Spa Palace in Riviera Maya, it's the best we've ever been to and the services are just NIGHT and DAY compared to Dreams Tulum. Highly recommend Aventura Spa Palace in Riviera Maya, ten thumbs up!
Oh by the way, the advertised FREE GOLF when book 3 nights minimum stay... IT's A SCAM!!! They want to charge $50 per person after 1pm or $90 per person before 1pm whether you are a golfer or just a rider to rent the cart. It is mandatory to rent one if you want to play and it is mandatory to pay for the rider if you want to bring someone along. Good luck with that!!! We brought our clubs and decided not to go play golf due to the outrages charges! It's cheaper to play back home.
The beach is too crowded and dirty, not at all white sand, it's more like white sand covered with brown debris! Don't let the pictures deceive you!
Overall, we are very unsatisfied with the services this resort had provided. It is not a totally all-inclusive resort! Feel like they just want to cut corners and get you to pay whenever they can.
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BookIt.com Verified Traveler
Dianne Lam from San Bruno, California
"We were in heaven! From the time we arrived until the time we left, the staff was very helpful and attentive. The food was awesome! All the food was fresh and there was such a variety.
The resort was beautiful! we did not want to leave. We will definitely be back!"
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Stephanie from Charlotte, NC
"Don't do it! Having been to several all inclusives in Mexico..this one was a real disappointment. The room reservation was screwed up and we had to wait a hour. Fortunately, they upgraded us to a suite, but it was above the coffee shop and the noise was unbelievable. The drain in one of the pools wasn't working and this caused the water to be yucky. The beach wasn't impressive either. The service was poor and the wait in the restaurants was very frustrating because it wasn't that busy. If you are going to do an all inclusive definitely go to the Grand Mayan or Grand Velas. Don't bother with this brand of resort as you will be disappointed. The only positive marks were for the entertainment staff (my teenagers loved them) and the food quality. Everything else was a bust. "
Posted: Sat, Aug 04, 2012- Overall Experience:
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- Would Return or Recommend?No
BookIt.com Verified Traveler
James from Georgetown, De
"We have stayed at this resort before and loved it so much we decided to go back in a group of 10. Excellent time, everything went great. Beach a little rocky and the drive a little long but well worth it. Entertainment was great as well. Planning on returning soon."
Posted: Sun, Jul 29, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
A Recent Traveler
"The Best Vacation Ever
Thank you to Dreams Tulum for a wonderful vacation. The staff is very friendly and hard working; food was great as well as the service. I went to Portofino and World Cafe. The grounds are clean and beautiful. Room was OK, was offered an upgrade upon arrival, but didn't want to. I got nice massage at the Spa.Overall, it was a great experience.
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BookIt.com Verified Traveler
Melanie Castle from Noblesville, IN
"Upon check-in we found out that there was no reservation under our name.Thank goodness we had our itinerary that said we had paid in full. The hotel staff told us that they would take care of it and would let us know if there was any trouble. The hotel stay was a wonderful trip. The staff was nice and the facilities were great! We stayed in a master suite in the newer side of the resort. It was nice and quiet and close to the pools. The activities at night were awesome, and we enjoyed a few movies by the pool at night! I would stay there again and bring family and friends!!"
Posted: Fri, Jul 20, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
R. Carter from Austin, Texas
"the grounds are beautiful, the beach is ok (so many rocks and could be cleaner). the food was very good as was the selection of drinks and restaurants. needs a hot tub or two! nightly shows were pretty impressive but the 'disco' was very lame. service was excellent and the spa was very nice."
Posted: Mon, Jul 16, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Nick
"When we arrived at Dreams Tulum, we were disappointed to see that the resort didn't really match up to the pictures advertised on the website. Some of the grounds were beautiful, but the rooms weren't what was advertised. We were put in a 'Garden View Suite' when we first arrived, which was very disappointing. It was dark and not very clean. Nowhere near what you would expect based on the website. It was only after we upgraded (with additional charges) to an 'Ocean View Suite' that we were put into a room that was up to the standards you would expect, even though it still didn't match up to the photos on the website.
The staff was extremely friendly and courteous, and drinks and food are plentiful, though the quality of food wasn't great. You could find good food if you looked for it and tried different options.
The beach was fairly small and lackluster."
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Mike from Riverton, WY
"First of all, I booked Dreams Tulum because it was advertised as an unlimited luxury golf resort. When we checked in, one of the staff told us we could 'see the golf course from the front door.' We later found out that the golf course was at another resort 20 minutes away by taxi and that it would cost about $200 for my husband to play. Then, the staff also told us that there were 'three tennis courts' when in actuallity, there was one. The raquets were old and the balls bare. The second most disappointing part of the resort was a very poor beach area. There were too many rocks to walk into the water without water shoes. The beach was dirty,(I actually found many cigarette butts and discarded plastic water bottles all along the beach area) poorly maintained, and the nonmotorized water sports were very, very limited. Thirdly, the pools were crowded and dirty, full of partying and drunk young adults. That would be fine if one could get away from them and find a place of solace somewhere else at the resort. Our room was a limited ocean view located in one of the resort's older buildings which was quite poorly repaired. It rained several nights and we had large puddles of water covering our floor, ruining several books brought along for the trip. The lighting in the bathroom was dark and dingy. A positve - the bed was very comfortable and our building was quiet. The food was average at best. We loved the sushi bar and the Italian and Mexican restaurants were good as well. However, the ala carte restautrant had a very poor and limited selection. The drinks were always lukewarm, as was the coffee on several mornings. Service was average, not exceptional. The resort is getting old and in need of a major facelift. We have been to Barcelo several times and there is absolutely no comparison in terms of quality, value, cleanliness, and staff friendliness. We will certainly give Barcelo our next trip. My recommendation to you is to really do your homework. Compare the resorts carefully and know what you are looking for. If you want a small two star resort without luxurious amenities, Dreams might work for you. If you want an exceptional experience, book in the more upscale resorts. If you are planning on golfing, stay somewhere else, not Dreams Tulum."
Posted: Sat, May 19, 2012- Overall Experience:
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Laurel Folmar from Fletcher, NC
"We thoroughly enjoyed our stay @ this resort. For the most part the staff was very friendly & efficient. Our housekeeper was sweet but for some reason seemed to 'ration' our washcloths. The grounds were exceptionally beautifully(reminded us of So. Africa & Hawaii rolled up in one). Every meal was 5 star quality! We upgraded our room and had a gorgeous view of the courtyard & fountain. We did let them know we were celebrating our 26th wedding anniversary as our agent said to remind them, but they unfortunately never brought us a bottle of champagne or anything special.(Other Cancun resorts & other places we've stayed for our special time always did something special) So glad our agent highly recommended this place. Also, it was quite a distance from airport(1 hr. 45mins)"
Posted: Wed, May 09, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Barb B from Warren, MI
"Would not give it a 6 star rating but overall it was a wonderful trip. The staff is uncertain on how to convert pesos to American dollars. I ordered the lobster (not included in the all-inclusive) as they advertised it to be $30 US dollars. The internet charge was $10 per hour and $5 per half hour -- I used 1-1/2 hours. When checking out I wanted to pay cash on my account. What should have totaled $45, they wanted $66. When I informed them that $30 and $15 equals $45, the clerk seemed confused. The best he could come up with was $48 so I didn't want to argue. My point being that if they advertise services and specials in US dollars, then they should honor that price. And also my manicure was very shoddy work and I returned a couple hours later to have the color removed. The spa services were not all that luxurious."
Posted: Thu, Mar 22, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Vincent Lichaa from Montreal, Quebec
"Great overall experience. Was offered an upgrade upon arrival, worth every penny. Stayed in room 8324 (3rd floor), great location on site & quiet @ night. I would recommend this resort because of the friendly staff & overall experience."
Posted: Thu, Mar 08, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Tom Voehl from Eden Prairie, MN
"This was a great resort. The staff were very friendly and efficient. The food was excellent. The restaurants were easy to get into and had great service. The one thing I would have changed would have been to not book the airport transfer. It took 3 hours to ge to the resort after we dropped off 2 others sets of guests. So we took a taxi back to the airport for 950 pesos (about $80) and got there in about an hour! The return shuttle wanted to pick us up almost 5 hours (at 3:50am) before our flight left. Take a taxi!"
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"Just got back from this resort, the service, food, and people where fantastic.
The kids club was amazing. The kids club was open to 10 every night and they took the kids for lunch and dinner so my husband and I could have a quiet meal together. The kids club also provided pagers so that we could reach the kids or the kids could call us if they wanted to be picked up.
I would recommend this resort.
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"The room, food and staff were wonderful. Resort is small in number of rooms but spread out. Our room was a walk to the pool. Joel-from Florida in th consierge services was awesome!!!"
Posted: Fri, May 25, 2012- Overall Experience:
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"Trip was good and almost everything was arranged. The agent did not reserve our airline seats. This turned out to be a problem on our return to Dallas."
Posted: Thu, Dec 08, 2011- Overall Experience:
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"Our mexico trip began with nightmarish accommodations!! After our 3rd call to BookIt - we recieved a helpful representative who hooked us up with Dreams Tulum . . . . WOW! what a wonderful dream it was too!! From the minute we stepped out of the cab - we were greated with cool, aromatheric scented cloths to refresh ourselves, two more steps and we were greated with a cold, crisp glass of champaign! We were given the MOST spectaular room!! Have I mentioned we felt like Princesses?? We were most definetly treated as such!! Their accommodations are INCREDIBLE!! Their staff TOP notch!! The food was delicious! The view was the most AMAZING!! and the fact that no other hotels were around and the beach was OURS was more than our wildest dreams could have imagined!! I'm ready to go back!! Tell me when to pack!! Thanks Dreams of Tulum!!"
Posted: Fri, Nov 04, 2011- Overall Experience:
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"We just got back from our honeymoon there and I cannot even explain how much it exceeded our expectations. The staff was absolutely incredible, so friendly and helpful. It was over the top service. The food was great, the drinks were on point and our room was beautiful. Thanks, Dreams Tulum for an even better honeymoon than I expected!"
Posted: Thu, Oct 13, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"2nd visit. My wife and I love the resort in all areas. The service and food are great, the facilities and the grounds are beautiful. The best part is the staff - Everyone is honestly friendly and helpful. We were there 1st week of Oct, 89 deg only rained 1 evening for about an hour"
Posted: Thu, Oct 06, 2011- Overall Experience:
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"Best vacation I have had in along time. The Staff at Dreams is what will make your trip. ( They are the best ) the resort is clean and well taken care of. Would advise anyone going to take lots of sun screen.The food was very good and you have many restraurants to choose from. The only down fall is that the beach is a little rocky in some places just be carefull and you will have no problems."
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COMPLETE Unlimited Luxury
- Mini-bar (refreshed daily): beer, juices, soft drinks, bottled water
- Concierge service (located by the lobby)
- 24-hour room service
- New Explorers Club for kids ages 3-12
- Dreams Spa by Pevonia
- ACTIVITIES! Tennis, bicycles, ping-pong, Hobie Cats, diving lessons (in pool), table games, soccer, Bocce-ball, bike tours to Tulum, sailing, windsurfing, kayaking, snorkeling, shuffleboard, water aerobics, dance lessons, volleyball, Euro-bungee, ocean trampoline
- HONEYMOON AND ANNIVERSARY Complimentary Package Includes: welcome letter, plate of tropical fruit, one bottle of Champagne, use of embroidered bathrobes and slippers, romantic dinner in any restaurant, Champagne breakfast-in-bed, special turn-down service (NOTE: Guests must request honeymoon/anniversary package at time of booking and present copy of wedding invitation or marriage certificate at time of check in. Reservations for breakfast-in-bed must be made in advance with guest services. Romantic dinner based on availability and offered once per stay.)
- - Mini-bar (refreshed daily): beer, juices, soft drinks, bottled water
- - Concierge service (located by the lobby)
- - 24-hour room service
- - New Explorers Club for kids ages 3-12
- - Dreams Spa by Pevonia
All Inclusive Features:
- Unlimited Natural Fruit Juices, Soft Drinks, Premium & Domestic Brand Alcoholic Beverages.
- Daily Activities Including Theme Dinners, Weekly Beach Party, Tennis, Bicycles, Ping-Pong, Water Sports, Table Games, Soccer, Bocce Ball, Bike Tour to Tulum, Shuffle Board, Water Aerobics, Dance Lessons, Volleyball, Euro-Bungee, Ocean Trampoline, and Iceberg Climbing Wall.
- Explorer's Club For Children Ages 3-12.
- Nightly Entertainment, Concierge Services, and 24 Hour Front Desk.
- All Current Hotel Taxes and Gratuities are Also Included.
The Preferred Club includes:
- VIP status amenities
- Upgraded toiletries
- Concierge service
- Pillow menu
- Complimentary newspaper in suite every day
- FREE Internet access in suite
- Upgraded mini-bar service in the Club Lounge
- Daily continental breakfast service in the Club Lounge
- Afternoon snacks in the Club Lounge
- Evening hot and cold hors d`oeuvres and exquisit desserts in the Club Lounge
All Inclusive Features:
- Unlimited Natural Fruit Juices, Soft Drinks, Premium & Domestic Brand Alcoholic Beverages.
- Daily Activities Including Theme Dinners, Weekly Beach Party, Tennis, Bicycles, Ping-Pong, Water Sports, Table Games, Soccer, Bocce Ball, Bike Tour to Tulum, Shuffle Board, Water Aerobics, Dance Lessons, Volleyball, Euro-Bungee, Ocean Trampoline, and Iceberg Climbing Wall.
- Explorers Club For Kids Ages 3-12.
- Nightly Entertainment, Concierge Services, and 24 Hour Front Desk.
- All Gratuities.
All Inclusive Features:
- Unlimited Natural Fruit Juices, Soft Drinks, Premium & Domestic Brand Alcoholic Beverages.
- Daily Activities Including Theme Dinners, Weekly Beach Party, Tennis, Bicycles, Ping-Pong, Water Sports, Table Games, Soccer, Bocce Ball, Bike Tour to Tulum, Shuffle Board, Water Aerobics, Dance Lessons, Volleyball, Euro-Bungee, Ocean Trampoline, and Iceberg Climbing Wall.
- Explorers Club For Children Ages 3-12.
- Nightly Entertainment, Concierge Services, and 24 Hour Front Desk.
- All Gratuities are Also Included.
All Inclusive Features:
- Unlimited Natural Fruit Juices, Soft Drinks, Premium & Domestic Brand Alcoholic Beverages.
- Daily Activities Including Theme Dinners, Weekly Beach Party, Tennis, Bicycles, Ping-Pong, Water Sports, Table Games, Soccer, Bocce Ball, Bike Tour to Tulum, Shuffle Board, Water Aerobics, Dance Lessons, Volleyball, Euro-Bungee, Ocean Trampoline, and Iceberg Climbing Wall.
- Explorers Club For Kids Ages 3-12.
- Nightly Entertainment, Concierge Services, and 24 Hour Front Desk.
- All Gratuities.
All Inclusive Features:
- Unlimited Natural Fruit Juices, Soft Drinks, Premium & Domestic Brand Alcoholic Beverages.
- Daily Activities Including Theme Dinners, Weekly Beach Party, Tennis, Bicycles, Ping-Pong, Water Sports, Table Games, Soccer, Bocce Ball, Bike Tour to Tulum, Shuffle Board, Water Aerobics, Dance Lessons, Volleyball, Euro-Bungee, Ocean Trampoline, and Iceberg Climbing Wall.
- Explorers Club For Kids Ages 3-12.
- Nightly Entertainment, Concierge Services, and 24 Hour Front Desk. <
- All Gratuities.
All Inclusive Features:
- Unlimited Natural Fruit Juices, Soft Drinks, Premium & Domestic Brand Alcoholic Beverages.
- Daily Activities Including Theme Dinners, Weekly Beach Party, Tennis, Bicycles, Ping-Pong, Water Sports, Table Games, Soccer, Bocce Ball, Bike Tour to Tulum, Shuffle Board, Water Aerobics, Dance Lessons, Volleyball, Euro-Bungee, Ocean Trampoline, and Iceberg Climbing Wall.
- Explorers Club For Kids Ages 3-12.
- Nightly Entertainment, Concierge Services, and 24 Hour Front Desk.
- All Gratuities.
All Inclusive Features:
- Unlimited Natural Fruit Juices, Soft Drinks, Premium & Domestic Brand Alcoholic Beverages.
- Daily Activities Including Theme Dinners, Weekly Beach Party, Tennis, Bicycles, Ping-Pong, Water Sports, Table Games, Soccer, Bocce Ball, Bike Tour to Tulum, Shuffle Board, Water Aerobics, Dance Lessons, Volleyball, Euro-Bungee, Ocean Trampoline, and Iceberg Climbing Wall.
- Nightly Entertainment, Concierge Services, and 24 Hour Front Desk.
- All Gratuities are Also Included.
The Preferred Club includes:
- VIP status amenities
- Upgraded toiletries
- Concierge service
- Pillow menu
- Complimentary newspaper in suite every day
- FREE Internet access in suite
- Upgraded mini-bar service in the Club Lounge
- Daily continental breakfast service in the Club Lounge
- Afternoon snacks in the Club Lounge
- Evening hot and cold hors d`oeuvres and exquisit desserts in the Club Lounge
All Inclusive Features:
- Unlimited Natural Fruit Juices, Soft Drinks, Premium & Domestic Brand Alcoholic Beverages.
- Daily Activities Including Theme Dinners, Weekly Beach Party, Tennis, Bicycles, Ping-Pong, Water Sports, Table Games, Soccer, Bocce Ball, Bike Tour to Tulum, Shuffle Board, Water Aerobics, Dance Lessons, Volleyball, Euro-Bungee, Ocean Trampoline, and Iceberg Climbing Wall.
- Explorer's Club For Children Ages 3-12.
- Nightly Entertainment, Concierge Services, and 24 Hour Front Desk.
- All Gratuities Included.
All Inclusive Features:
- Unlimited Natural Fruit Juices, Soft Drinks, Premium & Domestic Brand Alcoholic Beverages.
- Daily Activities Including Theme Dinners, Weekly Beach Party, Tennis, Bicycles, Ping-Pong, Water Sports, Table Games, Soccer, Bocce Ball, Bike Tour to Tulum, Shuffle Board, Water Aerobics, Dance Lessons, Volleyball, Euro-Bungee, Ocean Trampoline, and Iceberg Climbing Wall.
- Explorers Club For Children Ages 3-12.
- Nightly Entertainment, Concierge Services, and 24 Hour Front Desk.
- All Gratuities are Also Included.
The Preferred Club includes:
- VIP status amenities
- Upgraded toiletries
- Concierge service
- Pillow menu
- Complimentary newspaper in suite every day
- FREE Internet access in suite
- Upgraded mini-bar service in the Club Lounge
- Daily continental breakfast service in the Club Lounge
- Afternoon snacks in the Club Lounge
- Evening hot and cold hors d`oeuvres and exquisit desserts in the Club Lounge
All Inclusive Features:
- Unlimited Natural Fruit Juices, Soft Drinks, Premium & Domestic Brand Alcoholic Beverages.
- Daily Activities Including Theme Dinners, Weekly Beach Party, Tennis, Bicycles, Ping-Pong, Water Sports, Table Games, Soccer, Bocce Ball, Bike Tour to Tulum, Shuffle Board, Water Aerobics, Dance Lessons, Volleyball, Euro-Bungee, Ocean Trampoline, and Iceberg Climbing Wall.
- Explorers Club For Kids Ages 3-12.
- Nightly Entertainment, Concierge Services, and 24 Hour Front Desk.
- All Gratuities.
- 24 Hour Room Service
- 24-Hour Front Desk
- Airline Desk
- All-Inclusive
- Babysitting (+)
- Beach Front
- Beauty Shop/Salon (+)
- Business Services (+)
- Cafe
- Car Rental Desk (+)
- Chapel
- Children's Play Area
- Children's Program
- Concierge Desk
- Currency Exchange
- Dry Cleaning Service (+)
- FREE Parking
- Fine Dining
- Fishing (nearby) (+)
- Fitness Facility
- Gift Shop on Property (+)
- Golf (nearby) (+)
- Guest Activity Desk
- Handicap Services
- Horseback Riding (nearby) (+)
- Ice Machine
- Interior Corridors
- Jacuzzi/Hot Tub
- Kiddie Pool
- Lounge/Bar
- Massage Therapist (+)
- Medical Services (+)
- Multilingual Staff
- Multiple Swimming Pools
- Non-Motorized Water Sports
- On-Site Travel Agency
- Outdoor Pool
- Parking
- Restaurant
- Sauna (+)
- Secured Parking
- Security Guard
- Shuffleboard
- Spa Services (+)
- Steam Room (+)
- Sun Deck
- Swim-Up Bar
- Tennis Courts
- VIP Rooms
- Volleyball Court
- Wake-Up Service
- Water Sports (nearby) (+)
- Wedding Services (+)
- Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.
