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Velas Vallarta Suite Resort and Convention Center - All-Inclusive

Puerto Vallarta, Jalisco, Mexico (PVR)

Room rates from:
$374 $153
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,179 $919
Per Guest for 5 Nights
Based on 3298 reviews
A Luxurious All-Suite Oceanfront Resort in the Heart of Marina Vallarta, offering 345 suites, 3 swimming pools, fitness club, spa, and much more.
Style: A Luxurious All-Suite Oceanfront Resort
Room & Rates
Studio - All-Inclusive - Velas Vallarta Suite Resort and Convention Center - All-Inclusive - 2

Studio - All-Inclusive

Starting from
$374 $153
Per Adult Nightly
All Inclusive
  • Luxury oversized studio with kitchen amenities
  • Buffet breakfast at La Rivera or Andrea Restaurant
    Or Continental breakfast on room service
  • Lunch a la carte at the Andrea Restaurant or La Rivera Oceanfront Restaurant
  • Snacks at the pool area
  • Every night a different theme dinner at our gourmet restaurant Andrea or steak house at La Rivera
  • Unlimited domestic and international premium brand drinks, 24 hrs.
  • Servi-bar with bottled water, soft drinks, beer, milk, juice, yogurt, fruit, and cereal
  • Room Service 24 hours with a special menu
  • Daily adults activities, supervised activities for children, non-motorized water sports
  • Three lighted tennis courts and equipment
  • One basketball court
  • Nightly entertainment according with the theme dinners
  • 20% off at the Boutique, Gallery, and Mini-market
  • 15% off at The Spa Services and special golf rate for hotel guests.
  • Service Charges & Taxes
Amenities: One bedroom with one king or two single beds, plus sofa bed, kitchenette includes mini bar, microwave oven, blender, coffee maker, toaster and cooking utensils, dining area, individually controlled air conditioning and ceiling fans, direct dial telephones, satellite color TV and safe deposit boxes. No balcony.
Maximum Occupancy is with 2 adults and 2 children or 3 adults and no children.
Hide room details
One Bedroom Suite - All-Inclusive - Velas Vallarta Suite Resort and Convention Center - All-Inclusive - 1

One Bedroom Suite - All-Inclusive

Starting from
$444 $182
Per Adult Nightly
All Inclusive
  • Luxury Oversize Studio or Suites with Kitchen Amenities
  • 24-Hour Unlimited Domestic and International Premium Brand Beverages
  • Buffet breakfast at La Ribera or Andrea Restaurant or continental breakfast through room service
  • Lunch a la carte at the Andrea Restaurant or La Ribera Oceanfront Restaurant
  • Snacks at the pool area
  • Every night a different theme dinner at the gourmet restaurant Andrea or La Ribera steak house
  • Servi-bar with bottled water, soft drinks, beer, milk, juice, yogurt, fruit, and cereal
  • 24-Hour Room Service (special menu)
  • Daily Activities for adults and Supervised Activities for Children
  • Non-motorized Water Sports
  • Supervised Kids club with activities schedule for children 4 to 12 years old
  • Three illuminated Tennis Courts and Equipment
  • One Basketball Court
  • Nightly Entertainment coordinating with the theme dinners
  • Business Center with Internet ($)
  • Special rates for Golf at the Marina Golf Course or Vista Vallarta Course for hotel Guests
  • 20% discount at the Boutique, Gallery, and the Mini-market
  • 15% Discount on Spa Services
  • 15% Discount at Advantage Rent a Car
Amenities: One bedroom with one king or two single beds, living and dining room, fully-equipped kitchen including refrigerator, microwave oven, blender, coffee maker, toaster and cooking utensils, living area, individually controlled air conditioning and ceiling fans, direct dial telephones, satellite color TV and safe deposit boxes. Ocean view, balcony or terrace, ironing equipment.
Maximum Occupancy is with 2 adults and 2 children or 3 adults and no children.
Hide room details
Two Bedroom Suite - All-Inclusive - Velas Vallarta Suite Resort and Convention Center - All-Inclusive - 3

Two Bedroom Suite - All-Inclusive

Starting from
$888 $364
Per Adult Nightly
All Inclusive
  • Luxury Oversize Studio or Suites with Kitchen Amenities
  • 24-Hour Unlimited Domestic and International Premium Brand Beverages
  • Buffet breakfast at La Ribera or Andrea Restaurant or continental breakfast through room service
  • Lunch a la carte at the Andrea Restaurant or La Ribera Oceanfront Restaurant
  • Snacks at the pool area
  • Every night a different theme dinner at the gourmet restaurant Andrea or La Ribera steak house
  • Servi-bar with bottled water, soft drinks, beer, milk, juice, yogurt, fruit, and cereal
  • 24-Hour Room Service (special menu)
  • Daily Activities for adults and Supervised Activities for Children
  • Non-motorized Water Sports
  • Supervised Kids club with activities schedule for children 4 to 12 years old
  • Three illuminated Tennis Courts and Equipment
  • One Basketball Court
  • Nightly Entertainment coordinating with the theme dinners
  • Business Center with Internet ($)
  • Special rates for Golf at the Marina Golf Course or Vista Vallarta Course for hotel Guests
  • 20% discount at the Boutique, Gallery, and the Mini-market
  • 15% Discount on Spa Services
  • 15% Discount at Advantage Rent a Car
Amenities: One bedroom with one king bed the other with two double beds, living and dining room, fully-equipped kitchen including refrigerator, microwave oven, blender, coffee maker, toaster and cooking utensils, living area, individually controlled air conditioning and ceiling fans, direct dial telephones, satellite color TV and safe deposit boxes. Ocean view, balcony or terrace, ironing equipment.
Maximum Occupancy is with 4 adults and 2 children or 5 adults and no children.
Hide room details
Velas Vallarta Suite Resort and Convention Center - All-Inclusive
Paseo de la Marina 585, Fracc. Marina Vallarta, Puerto Vallarta, Mexico 48354

Location

Located just 5 minutes from the international airport (PVR), 15 minutes from downtown Puerto Vallarta and in the heart of Marina Vallarta, surrounded by shops and the Marina Golf course.

Why Stay Here


The perfect place to Experience the wonders of Puerto Vallarta. Set on the western coast of Mexico, sheltered by the jungle-covered Sierra Madre Mountains and located along the waters of Banderas Bay, Puerto Vallarta offers a perfect tropical climate in one of the world`s most beautiful places. Over the years this amazing city has received many global accolades that are a testament to its uniqueness and warmth. For example, it has been voted the friendliest city in the world by Cond Nast Magazine (2003), the best place to retire globally by The American Association of Retired Persons (2010) and the best Mexican Vacation destination by USNews.com (2010), beating out Cancun and Los Cabos for the top prize.

Resort Details

Amazing Oceanfront Resort in Beautiful Puerto Vallarta
Velas Vallarta Suite Resort and Convention Center is located on a lush, 10-acre, oceanfront property, within walking distance of Marina Vallarta, the most modern marina in Puerto Vallarta, with more than 300 yacht-sized slips. Most of the oversized suites offer a breathtaking ocean view of the magnificent Bay of Banderas. Three beautifully landscaped swimming pools, including one with a waterfall, provide a refreshing setting for sunbathing and relaxing.

All-Inclusive Details

All Inclusive Plan features

  • Luxury Oversize Studio or Suites with Kitchen Amenities
  • 24-Hour Unlimited Domestic and International Premium Brand Beverages
  • Buffet breakfast at La Ribera or Andrea Restaurant or continental breakfast through room service
  • Lunch a la carte at the Andrea Restaurant or La Ribera Oceanfront Restaurant
  • Snacks at the pool area
  • Every night a different theme dinner at the gourmet restaurant ``Andrea`` or La Ribera steak house
  • Servi-bar with bottled water, soft drinks, beer, milk, juice, yogurt, fruit, and cereal
  • 24-Hour Room Service (special menu)
  • Daily Activities for adults and Supervised Activities for Children
  • Non-motorized Water Sports
  • Supervised Kids club with activities schedule for children 4 to 12 years old
  • Three illuminated Tennis Courts and Equipment
  • One Basketball Court
  • Nightly Entertainment coordinating with the theme dinners
  • Business Center with Internet ($)
  • Special rates for Golf at the Marina Golf Course or Vista Vallarta Course for hotel Guests
  • 20% discount at the Boutique, Gallery, and the Mini-market
  • 15% Discount on Spa Services
  • 15% Discount at Advantage Rent a Car

Accommodation Details

Elegant Accommodations with You in Mind
Indulge in luxury and comfort in spacious, beautifully-appointed suites overlooking the emerald waters of Banderas Bay. This upscale all-suites resort features 345 luxury suites including studios, one-, two- and three-bedroom suites, as well as Master Suites and Ocean Front Suites. Designed with tropical-inspired decor, contemporary furnishings, lifestyle enhancing amenities, ocean and garden view with balconies, the Suites offer an unforgettable vacation experience.

Restaurants, Lounges & Bars

Enjoy Wonderful Culinary Delights
Indulge in a culinary adventure at Velas Vallarta, where flavor and culture blend in perfect harmony. This resort offers excellent restaurant options, from gourmet dining to a beachside bistro. Enjoy international cuisines at Andrea Restaurant, Alejandra Restaurant (seasonal), and La Ribera Restaurant. Swim up to the Aqua Bar for a tropical drink, grab a light bite at the Snack Bar or enjoy live entertainment, music, and cocktails at the Alhambra Lobby Bar.

For the Family

Amazing Resort With so Much to Offer
This resort has everything you could want to make that dream vacation a reality. Their three beautifully landscaped swimming pools, including one with a cascading waterfall and a kid`s pool, provide a refreshing setting for sunbathing, swimming and relaxing on the bay. Swim and soak up the rays on their beautiful beach where the gentle waters lap against the alabaster sand. You can tee off on the nearby championship golf course. If you want to stay in shape while on vacation, you can enjoy an invigorating workout in their fully-equipped Fitness Club. Velas Vallarta also features a high-tech Convention Center to meet all of your conference or meeting needs,

Pools & Spas

Relax and Rejuvenate at the World-Class Spa
Experience a world of total relaxation that will revitalize your body, mind and spirit at the resort spa. Enjoy the soothing and balancing effects of a massage or a rejuvenating facial treatment as you relax in a tropical paradise. Listen to the sound of the crashing waves with an ocean front massage. Velas Vallarta spa offers the best aromas, products and service protocols to ensure each spa treatment becomes a memorable and magical experience. Their luxurious indoor spa features three indoor treatment rooms for massage, a hydrotherapy area, a sauna, a room for facials, and an intimate beauty salon where Guests can enjoy complete hair care, style services, waxing and foot and hand care. By request, spa treatments can also be enjoyed with a partner, together in the same room. For the ultimate in relaxation, visit their outdoor spa facility located on the jetty above the calm azure waters. Experience a private massage right on their peaceful beach with the soothing sounds of the gently rolling waves. For a truly romantic and relaxing spa experience, Guests can also enjoy a beachside couples massage.


Based on 3298 reviews
from
Submitted on 21-05-2016
There are not enough adjectives in the world to describe how perfect this resort is. It was both my me and my fiancé's first time staying in Mexico and decided on Peurto Vallarta and eventually the Velas Vallarta All Inclusive Resort. Every place will have negative reviews so you're always worried the place won't be great. All I have to say is do not listen to a word of anyone who would not give this place 5 stars. The beauty, location, staff and service was all top notch. As soon as we arrived... Read more
from Miami, Florida
Submitted on 21-05-2016
We having coming to this hotel for 8 years. The personnel, food and the hotel is great. My only complaint is they need to change the hotel shows more often. Since we coming here it's the same shows over And over. The food menu it's also the same. It's a great place to relax and meet the staff and have fun.
from Buffalo, New York
Submitted on 21-05-2016
I don't often go to a resort that doesn't have some kind of issue....but this place was AMAZING! Having said that I will say that the beach wasn't the best but that is not the fault of the resort. The pool was a great alternative... It was always clean and warm! Our room was very nice. It was clean and comfortable. Cleaning staff was wonderful. They even leave chocolates when they turn down your bed!! The grounds are beautiful. It was like a little slice of paradise. Immaculately groomed... Read more
from
Submitted on 23-05-2016
Puerto Vallarta is one of my favorite places in the Western Hemisphere. It offers mountains, a quiet mexican town and the sea. A 20min. bus ride will take you to Sayulita which is one of the areas best surf locations, and 20min. the other direction will take you downtown. Vellas Vallarta is only 5 min. from the airport, but only a couple of times did I hear the planes overhead. A classic resort, they offer daily activities in the pool as well as in the beautiful lobby and they also have 3 great ... Read more
from San Francisco, California
Submitted on 24-05-2016
We just got back from 3 nights at Velas Vallarta and had a great time. Service was excellent and food was very good too. The staff was extremely friendly and always willing to accommodate all of your needs. We have done 5-6 all-inclusives before and this was some of the best food we have experienced. We would definitely travel back in the future. BTW, we did not bring our children on this quick getaway but would in the future since it was very kid friendly.
from Carlsbad, California
Submitted on 30-05-2016
We love this resort and have been going since 2001. Great service, food, help and location. The resort has such great colorful and well maintained landscape and total beach front access. Love the three pools and swim up bar too.Beds and pillows are so comfy.
from Colorado Springs, Colorado
Submitted on 31-05-2016
We stayed in a beautiful three bedroom suite in mid-May and loved it. The weather was perfect, the resort wasn't over crowded since it was technically "off season". The pools and beach were clean and awesome including the resort employees who couldn't have been nicer. We bought the all inclusive package which included everything from the restaurants, room service, and a generous selection of items which were kept stocked in our mini-fridge. The resort was clean and had everything that we nee... Read more
from Trinity, Texas
Submitted on 01-06-2016
Really relaxing two week stay. Weather was perfect. The staff go above and beyond to make your stay special. Everyone is very friendly and welcoming. We stayed in a 1 bedroom suite with refrigerator, stove and coffee pot. Snacks, bottled water, cereals, soda, beer are restocked daily and if there is anything you want just call for it. Casino night is fun, there is a fiesta once a week, singers at the restaurants at night and a different show each night. They have yoga each morning, water aerobic... Read more
from Tampa, Florida
Submitted on 05-06-2016
This was our first time at this resort and our entire family loved it. I was completely blown away by the staff, I have never been cared for so well before - and I am well travelled! My husband and I have dietary restrictions so the menu and buffet was a bit limiting, but after mentioning our needs to the staff they provided us a custom menu each day for us to choose from. WOW! We would definitely like to return again, how can we not with people that treat us so well?!
from Carmel, Indiana
Submitted on 06-06-2016
Amazing. Relaxing, beautiful, upscale, etc.. Everything you'd expect from an All-Inclusive of this caliber. I feel like I'd be repeating most of the compliments you've probably already read. Let me try to separate myself from the pack by telling you what stood out for me. Their three buildings in the shape of a horseshoe. The units aren't back to back so most if not all has a view of the courtyard and the ocean. I I was on the 6 floor of the curve of the shoe so my view was awesome. High en... Read more
from Imperial, Missouri
Submitted on 16-06-2016
You guys were awesome! Tell the mariachi dude that plays the violen I believe to email me sometime! Great service!!!! You guys always had someone checking on us which was great. The room was always clean when we got back! Once again tell him to email me sometime! Lol
from
Submitted on 17-06-2016
This place is a little trickier to review, so I'll rate in sections. Accommodations 3.5 stars: Let's face it. This is an older property and definitely in need of an upgrade. The kitchen cabinets definitely need a facelift, but the bathrooms are fairly modern. Bathrooms are a little small because if someone is standing in front of the sink (or using the toilet), there is a chance you'll hit the other person. The beds were comfortable and sheets clean. There was a distinct odor when we arrived. ... Read more
from
Submitted on 20-06-2016
We just returned from 8 beautiful days at Velas Vallarta. We were very nervous, didn't know what to expect as we hadn't been on a family vacation before, let alone an all-inclusive trip. From the moment we walked in, we were treated with such amazing service! The entire staff truly treats you like you a guest in their own home. And it's genuine. Every single person we came across: housekeeping, concierge, guest services, poolside, dining, everyone! They smiled at you, you weren't just "the famil... Read more
from Pleasanton, California
Submitted on 21-06-2016
This resort is located on the beach, with beautiful view bay of Banderas. We were in a 1 bedroom unit on 4th floor, closer to the ocean end. So the view from balcony was extremely nice. This resort is very well maintained, staff is always cleaning up. Rooms are clean, comfortable. The best part of this resort is their service. This is the best level of service I have seen in any hotel. The staffs went out of their way to serve. The Andreas restaurant was extremely good, and they were having dif... Read more
from
Submitted on 21-06-2016
We came back from a 5 day vacation we had a great time the resort looks bery clean and they have a lot of activities to see a the resort the personel bery friendly. juan carlos room service guy was great he took care of us and made us feel comfortable i really recommend this place
from
Submitted on 30-06-2016
I recently stayed here with a group of 12 friends for 5 days. We had a blast, and one of the best parts of the stay was the warm and welcome vibe, thanks to the truly nice people who work on the staff here. Every day at breakfast, Saul was there, ready to take care of us. He was funny and efficient and completely in his element as he shared stories and did all he could to help us enjoy our trip. We ended up spending most of our time at the pool, and the servers and bartenders there were equally ... Read more
from San Diego, California
Submitted on 30-06-2016
the service at velas was best service ever ,everyone there try to help u in any kind of way possible and I would definitely recommend this place to my family and Co workers ,and the room service was always there to assist ur cravings
from Cupertino, California
Submitted on 30-06-2016
All inclusive is the best option! Purchased via Costco Travel. Very affordable yet much worth trip! Food is great and service was very professional. I feel like to be very well treated and served well.
from Chapala, Mexico
Submitted on 30-06-2016
May 14-21, 2016 Velas Vallarta Family Vacation As always we checked into Velas without any issues. Had our usual one bedroom Villa plus all ready for us and we got together with son and his new bride who had already been at Velas a week, in a one bedroomVilla Plus top floor and were just loving it. They were happy to have their son, our grandson back though. My youngest son came in from Guadalajara as well so we had 3 generations of us all together which was great. Velas is such a good ... Read more
from Portland, Oregon
Submitted on 01-07-2016
This was our first trip to Puerto Vallarta and traveling with my husband, two teenage kids, my brother, his girlfriend and her two teenagers we weren't sure what to expect. Upon our arrival at the airport, we were swept up in the timeshare craziness as we were getting close to exiting the airport. My recommendation to all travelers is this...Until you are outside of the airport do not speak to people that say they are with the hotel and have your transportation...They do not, and they will eat... Read more
from Whittier, California
Submitted on 02-07-2016
Had a wonderful, relaxing family vacation! This was our first time traveling to Mexico and it was awesome! Hotel was very clean and all the staff were very friendly, polite and hospitable. A great hotel for families. My two boys who are 13 and 10 enjoyed all the hotel has to offer. Restaurants at the resort were very delicious and had a variety of things to eat especially for kids who are very picky like mine. Am planning to come back again next year.
from San Francisco, California
Submitted on 03-07-2016
Place is cool def I would go back. Rooms are very big all suites. Rooms are stocked with snacks and drinks for kids and adults. Nighttime activities are good for all ages. The kids clubs rocked there plenty to do for the kids. Food was ok, not the best but not the worst. Pool food was good nachos pizza, etc. Pool service stays until 10pm which is awesome and the high review. Hotel grounds are very well kept. I would good back to visit this hotel.
from Tacoma, Washington
Submitted on 03-07-2016
The staff was great and i would like to pay a special compliment to Saul our waiter during our stay. He was always professional and courtesy to my and my guests. Always greeted us with a smile and provided great mimosas, and very timely. also the bartender Francisco at the swim up bar made great drinks and was also very courteous and professional. Thank you Saul and Francisco for a great experience
from Seattle, Washington
Submitted on 04-07-2016
My sister and I were treated liked royalty the moment we walked in. The staff is very friendly and attentive. They always have smiles on their faces when they are serving you. The food and drinks were delicious. The restaurant overlooking the ocean was our favorite. Kudos to Saul (the sheriff) for being the best waiter we've ever had. Our room was always cleaned twice a day! When I travel back to Puerto Vallarta, I am definitely going back to Velas and you should too.
from
Submitted on 04-07-2016
We had our wedding at Velas on the beach and it was the most amazing event not only for us but for our guests as well. Yara was our wedding coordinator and we would definitely recommend her. She was easy to work with and collaborated with us to make our wedding everything we wanted.
from San Diego, California
Submitted on 05-07-2016
Had a great time, the resort was very clean and beautiful!! But one employee in particular did an outstanding job and is the probably main reason I would return to this resort. Carlos Banda was our waiter out in the pool area for a couple of the days we were there, his hospitality and service was probably the best I've ever had. He went above and beyond anything we could have expected and I feel a lot of times people don't take the time to point out employees who do a great job! So thanks for a ... Read more
from Lodi, California
Submitted on 06-07-2016
Comfortable, clean rooms, great room and pool service, the staff went overboard in preparing special food items, loved the free WiFi. Enjoyed the proximity to the beach, on-site store and exercise room. Will come back again.
from Turlock, California
Submitted on 07-07-2016
The Velas Vallarta staff are always available and eager to make your stay exceptional. The pool and dining staff was very attentive. In the dining room Santos, Javier and Yoni were a lot of fun and made for great dining experiences. Christian and Eduardo were great with activities, even made excercise fun with water aerobics. My wife and enjoyed an 80 minute massage in the serene spa. The grounds were amazing and felt like paradise. We would recommend this all inclusive report to anyone.
from
Submitted on 11-07-2016
Disappointed at checkout.... Mysteriously we had a bill for $80.00 pesos. I was told that it was for room service. I was confused because we had an all inclusive package. They produced a receipt were it was written in on the total line not the tip line and they had charged it to the room as a tip. We always personally tip rather than add it to our bill even in the states it's just something we do, but I paid it because I didn't have time to waste disputing 80.00 pesos ($4.70). I'll just take ta... Read more
from Los Altos, California
Submitted on 12-07-2016
Our family was so impressed with this resort! Our children (13,18,21) loved the resort and want to come back! The food was AMAZING and the service from the entire staff was IMPECCABLE! They were always so friendly and accommodating! The mature tropical landscape surrounding the resort was gorgeous and beautifully maintained! We would highly recommend this property!
from Chicago, Illinois
Submitted on 12-07-2016
We spend 7 nights in Velas Vallata. I like the hotel , big room, it is not even a room it's apartment with bedrooms , leaving room and kitchen. The personal is very friendly, the resort is very clean and beautiful landscaping. It's good for family with kids. Kid's club personal are perfect , a lot of fun for kids. The resort has 2 restaurants they are open from7:30 a.m. - midnight ,without any break .
from Irvine, California
Submitted on 12-07-2016
We had a great time with the boys at the resort (9 and 12 year old). Everything is included and staff is really nice and friendly. Food is also pretty good. Very relaxing and enjoyable vacations. Very much worth it! Free room upgrade too during low season!
from
Submitted on 13-07-2016
Velas Vallarta exceeded our expectations. The grounds, the views, the rooms ( we had a 3 bedroom suite), the service,the staff,the food, and the drinks... It was like a dream! Our housekeeper and everyone who went to our room was courteous and so friendly. Their smiles never faltered, even though the humidity was insane and I just KNOW it must be so hard to work under those conditions. The peacocks and iguanas were a cool touch to an already amazing place. Even though the hotel states that tip i... Read more
from Sonoma, California
Submitted on 13-07-2016
We traveled with a 15 and 13 year old kids. We were able to all find things to entertain all of us. The adults were more adventurous than the kids though, participating in water volleyball, bingo, blackjack tournament, beach volleyball while we all did yoga together on the jetty which was amazing. We enjoyed that we could all find things to make us happy. The kids loved swimming up to the bar for a smoothie and being able to play ping pong or body surf on the beach. We would definitely go b... Read more
from Sonoma County, California
Submitted on 15-07-2016
We enjoyed our vacation while staying at Velas but I just wish there was some type of wow factor.. Something that would stand out and make the resort unique and something we would enjoy going back to.. Instead in the end we found ourselves certain that we were never returning to the resort. Overall the resort needs some renovations, we were put in a room then moved to another the next night due to noise from the lobby night parties and the first room was feeling run down and old in many senses e... Read more
from Colorado Springs, Colorado
Submitted on 17-07-2016
So I can't tell you much about this resort, but can still give it a great rating. We arrived to check in yesterday and were greeted with cool washcloths and glasses of juice. However, we were told that they were very full and didn't have two rooms near each other as we had requested (we were three adults and four children). I was hoping maybe they would upgrade us to one of their larger suites that we could all fit in. However, they actually upgraded us to their top property -- Grand Velas i... Read more
from
Submitted on 18-07-2016
The amenities are old and need maintenance, the food is average and lacks variety. The service staff is very attentive and give good service, but I think they need better management support to provide a better place. I think they need to invest in fixing little details here and there, I am sure they can do much better.
from Frisco, Texas
Submitted on 20-07-2016
Beautiful resort. The staff was always so warm and friendly. All inclusive included room service so great fun. Spoiled us. Family trip with our teenage boys who enjoyed the beach and pools. We will definitely be back.
from Casa Grande, Arizona
Submitted on 21-07-2016
We have stayed here about 11 times and simply love it. The landscape with all the tropical vegetation is so wondrous. Three pools and a kids pool, a beach front steakhouse restaurant and a more refined restaurant that has food types from other countries. And of course food order at the swim up bar and wherever you are lounging, with great friendly service. Nightly entertainment with about the best mariachi band I've heard. We book a one bedroom, all inclusive which includes a endless supply of b... Read more
from Great Bend, Kansas
Submitted on 22-07-2016
Our experience was wonderful! The service was fantastic, from Rosa, our housekeeper, Julio at Andreas restaurant, Olivia who helped in plans, activities, and made things go smoothly. All employees were super. I can't say enough great things about this place! If you want a truly luxurious vacation, this is for you!
from Spring, Texas, United States
Submitted on 22-07-2016
My family came for 6 nights/7 day stay at Velas Vallarta. The hotel is really nice, having many activities and various cuisines of food!! It is friendly for all ages and very safe!! The rooms are pretty nice but the restrooms need a bit more work. The drains take forever to drain (please fix). I read in another review that trash is thrown to your balcony, the rooms aren't very sound proof, and anyone can get in your room (other guests). Well trash in your balcony is false, the rooms ARE NOT VERY... Read more
from Mill Creek, Washington
Submitted on 23-07-2016
We're just wrapping up our seven day vacation here, and couldn't be happier. The resort is exactly as advertised--you can believe everything written and the photos. The staff simply couldn't be nicer or more helpful. They're out in full force every morning tidying up the grounds to make it perfect, and they keep working all day to ensure you have a fabulous vacation. Here are some tips to make the most of your trip: 1. Of the two restaurants, Andrea is more formal; La Ribera is more casual.... Read more
from North Royalton
Submitted on 23-07-2016
We had a group of 15 and everything was perfect. Staff was extremely friendly and attentive. Extra props to Alvaro and Luis! They were awesome! Definitely a recommended spot for family vacations. Food was good. And available at any time of the day. Excursions are a blast and nicely priced.
from Smithtown, New York
Submitted on 25-07-2016
Very nice resort. Staff was terrific. Beach had great Long Island like waves. Only two restaurants but it still worked out. Nice time, first time on the West coast, we will try more as long as we can get direct flights. The connections were a nightmare.
from Yankton, SD
Submitted on 26-07-2016
Stayed Sunday, June 26th ?? Sunday, July 3rd A little background: 2 adults, 2 kids (8 & 10). This was our first trip as a family to Puerto Vallarta but my husband and I have been here twice before. Once on our Honeymoon in 2004 (stayed at Crown Paradise) and once 5 years later (stayed at Dreams in Nuevo Vallarta). We selected the One Bedroom Suite when we booked and I found this to be a great choice for our family. The room was dated yes but it was big and clean. I actually loved our room. ... Read more
from
Submitted on 26-07-2016
Hi all, We are just coming back from the vacation at this hotel, so I try to post some comments here while memory is still fresh... Getting aging, you know :-) If you want a great, memorable vacation for your family, especially for young kids and teens, this resort is everything that you can ask for. Most significant features: Kid friendly, cleanliness, well organized activities, beautiful tropical like resort, and super courteous and kind staffs at every levels. More details: From the bell se... Read more
from Larned, Kansas
Submitted on 26-07-2016
We were upgraded from 2 studios to a 2 bedroom suite and it was awesome. We had a great time with wonderful food, wonderful service and wonderful surroundings. The grounds were scrubbed clean every morning.
from Calexico, California
Submitted on 26-07-2016
Everything is perfect, service is excellent and the all inclusive is amazing. The tours they offer are really good and the mexican night is fun. Pool is greatnas well. Room service amazing. I was amazed.
from KELOWNA
Submitted on 29-07-2016
Enjoyed our stay very much. Provides excellent service. Italian restaurant is the best. Very clean and well maintained resort. Location close to airport, and only 10 minute cab to downtown. I'll be back
from
Submitted on 30-07-2016
I went to Puerto Vallarta for the first time with Mom my a couple of weeks ago. Overall, the hotel is was beautiful, the pool and other facilities were clean and perfect, and the all-inclusive food and drinks were delicious. We loved that the hotel was so close to the airport. At first, we were worried that the airplanes would be too loud, but I only noticed two planes the 4 full days we were at the resort. Even then, they weren't loud. I also picked this resort because it had a decently large... Read more
from Seattle, Wa
Submitted on 01-08-2016
My family (wife and two kids 10 and 12) stayed for one week in Mid July. This was our first visit during the rainy season but our stay was great none-the-less. Yes it was hot and humid and yes it rained a few of the evenings, but the people that work at Velas still get my great thanks for treating my family so well. Here are some of my favorites: JUVENTINO at the Pool: (#1 on our list each and every year) This man is simply amazing. As I have said in all my other reviews he is honestly the mai... Read more
from
Submitted on 02-08-2016
We stayed for seven days and we loved the hotel. The service is exceptional. If your planning to visit Puerto Vallarta, this is the place to stay at. The hotel has entertainment events for every day of the week. From a Mexican fiesta to a comedy show and daily mariachi from 8pm -10pm.
from Yorktown, VA
Submitted on 02-08-2016
We spent 7 days here in late June/early July through Costco Travel. We are seasoned Mexico travelers; we go every year and normally visit the east coast of Mexico. We LOVED this resort; the service was fabulous?above and beyond. It??s a smaller property, beautiful grounds and very well kept up. The gardens and ponds are immaculate and there are ??resort animals?? too?a beautiful peacock (who flies!) and several tame and friendly iguanas (one who even swims across the pool from time to... Read more
from West Orange, New Jersey
Submitted on 02-08-2016
Overall it was an excellent resort - service at every level was really very good. Food at restaurants was very good. Rooms were beautiful. Pool and beach area was beautiful and well kept. Iguanas and peacocks roaming the resort. Only complaint was the wifi was not good. Could connect in our kids room but not in our room or the living area. Even at pool and restaurants it was not very good.
from UK
Submitted on 04-08-2016
We stayed here for 10 nights end of July into August. We had a 2 bedroom suite which although a little outdated was fabulous for our family of 5. The air conditioning was the best. Service was exceptionally good. Huge thank you to Ivan at the pool. Our maid was excellent and the room was spotless every day. We had a spa on the beach which was very relaxing. We celebrated my daughters birthday while we were there and the maid decorated the room in balloons and at dinner she received a birt... Read more
from Sydney, Australia
Submitted on 06-08-2016
This was a great place to wind down. The grounds and pool are beautiful and the wildlife is a great novelty. The reception staff are very professional and helpful. We found the waitstaff to be a bit slack. I don't think we could stay for more than a week as there isn't much to do and we found the food average and repetitive.
from Yorba Linda, California
Submitted on 07-08-2016
This review could be very long so I will try to just put in the main points.... Shout out to Edgar and Luis in the beach restaurant and Elroy at the pool. These guys rocked and made our stay! The service at this hotel is beyond great. The staff makes you feel like you are family and does what they can to make you feel special and ensure that you have a great time. We were traveling with a group so we could be difficult but everyone at Velas Varrata ensured our stay was exceptional. We trave... Read more
from San Francisco, California
Submitted on 08-08-2016
Cons - spotty internet - which is actually a Pro because who needs the internet when you're on an escape Pros - gorgeous rooms (highly recommend one bedroom suite for families), unbelievable service, gorgeous resort grounds, excellent for kids, not too crowded, always was able to enjoy the pool/beach/bar/restaurant without feeling overwhelmed by people
from Portage, Michigan
Submitted on 08-08-2016
We stayed for 4 nights in a 1 bedroom suite in an all-inclusive plan. The suite was quite large and included free wifi. There are two onsite restaurants for the all-inclusive plan, which to my surprise also included 24/7 room service. The food was good and the staff was friendly and well organized.
from Monument, Colorado
Submitted on 08-08-2016
our room was an ocean view room, with kitchen, balony, setting room, perfect for breakfast on the patio, and just enjoying the night breezes, after a great day!!! large bedroom, that added to the total comfort of our visit, amazing hotel, try it,, you will love the views, great service, clean!! beautiful pools, something for everyone!!! don't settle for less!!! have fun!!!
from
Submitted on 12-08-2016
We have traveled all over the world and several times to Mexico - the resort service was some of the best we have ever had. At the pool, at the bar, in the suite, room service and the wonderful restaurants - it was if they anticipated our every need. Rooms are very nice, not super high end but pretty and comfortable. We took four teenagers and my husband and I and there was activities for everyone as well as plenty of beach and pool time. Highly recommend - especially for families!
from Medford, Oregon
Submitted on 12-08-2016
I've been going down for three years and every year the property improves, the people remain friendly and the programs get better and better. It's so nice to see the same staff year over year. The lightning storms during August are spectacular.
from San Jose, California
Submitted on 12-08-2016
My family and I had an awesome time at Velas Vallarta. It was a great place for adults and kids. The service was great and I was surprised how good the food was for an all inclusive resort. I can't say enough good things about this resort.
from Vancouver, Washington
Submitted on 13-08-2016
Spent a week here in January had a wonderful time. Juan dinner waiter took care of all my needs wonderfully as did Benito for the morning meal. Juan Carlos the hotel manager was also very helpful. Food is very good and lots of choices.
from Houston, Texas
Submitted on 14-08-2016
I was pleasantly surprised. I would visit this place again and would recommend to friends. The employees were all very attentive. Property was always clean. Room service was great. Pools were clean and had plenty of chairs. Great activities for everyone in the family.
from Barrington, Illinois
Submitted on 15-08-2016
Our family of 4 (2 adults + 17 & 21 year old kids) spent 12 days at Velas Vallarta. We shared a 2 room suite which had plenty of room for all of us. There was a strange sulfur smell from time to time as you walked into the room, but we ignored it for the first few days. On the 3rd day of our stay, we came into our room from a day at the pool to a lovely decorated plate of chocolate covered strawberries and a bottle of sparkling wine.(When I booked the room, I had asked if they could do something... Read more
from Laguna Niguel, California
Submitted on 16-08-2016
Our room service person, Juan Carlos was great. Very attentive to our needs and continually checked on us making sure we were satisfied. The food was delicious. Our bellboy Alex was awesome. He gave us many helpful tips and a tour of the resort. Showed us how to get around town for less and what places to see. The best vacation by far.
from Antelope, California
Submitted on 16-08-2016
WE had 5 days?? vacation and we enjoyed it very much. Food was good, two restaurants but many good options. The beach front restaurant we love the most, no reservations, no formal attire, just shorts, flip-flops and t-short. Second restaurant had reservation and formal attire conditions. Good service, clean and well maintained grounds. Beach is OK but with good service too.
from Mission, Texas
Submitted on 17-08-2016
I travelled there with my Family and all of us enjoyed our staying, treatment by them was first class they made us feel like kings, we used all included service. Buffet and drinks the best, attention the best, rooms great, beautiful gardens, if you want to relax or have fun this is the place to go, it has many activities or you can play solo.
from Modesto, California
Submitted on 24-08-2016
This is really a great place to take kids. We took 7 of our grand kids, ages 14 down to 7, and had a great time. The staff is overall probably the best I have encountered in many trips to various resorts throughout Mexico. There are a lot of activities for all ages. The room was great. We had 3 bedrooms, 3 baths and plenty of common area, more than enough room. The pool area is very nice and the beach access great, The only two negatives i have are that the wifi in the room was terrible and inco... Read more
from Headingley
Submitted on 25-08-2016
This resort is amazing. The grounds are beautiful and the lobby is magnificent. I never went to the restaurants so I can't comment on it. The pools are absolutely amazing, and the beaches where perfect. If you want to have a fantastic Stay where the staff is amazing and the rooms are clean then the Velas is perfect for you.
from Vista
Submitted on 26-08-2016
This resort is beautiful and they do their best to accommodate your needs. Service is outstanding and the pools are awesome. The standard room is ok but I decided to upgrade my room to a one bedroom suite with an ocean view, I was charged $300 but it was amazing! The beach is ok not the best, it has too many small rocks as you enter the water. The views from the resort are amazing and the grounds are magnificent. I used room service for breakfast and dinner and the staff was great. The have a... Read more
from Schenectady, New York
Submitted on 02-09-2016
Many years ago I went to Mexico with RCI and was not happy with out choice of resort. I was able to visit Velas Vallarta and have taken my family here every year since. What a wonderful resort with the best staff and amenities .
from
Submitted on 02-09-2016
The 5 stars in this review are for David Guezar and Brayan from the Andrea restaurant. I had surprised my husband for a birthday trip to Puerta Vallarta- a first visit for both of us. We stayed at VV with a family member's membership. Although the weather was quite humid, we had a great time enjoying exploring the city and dining in PV. Our amazing trip wouldn't have been complete without the superb service from David and Brayan at the resort's Andrea restaurant. We dined several times and enjoy... Read more
from Atlanta, Georgia, USA
Submitted on 19-09-2016
The hotel is nice with well kept gardens and facilities. It is also very noisy with constant reverberations of jack hammers, mowers, etc. Don't go here for the peace and quiet! Also, the costs of the all-inclusive is extremely high and definitely not worth the price you are paying. Walk a few blocks to the marina and eat and drink for less than half what they charge here.
from
Submitted on 20-09-2016
This was my first trip to Mexico. Picture this two ladies traveling, we tell the taxi driver Velas (didn't realize there are 3 locations). He drops us off at Grand Velas and leaves. Them pour us wine, give neck massage and call us a shuttle, which they pay for to take us to the correct property! Resort is U shape. All rooms ocean view. See pics. Landscaping for Velas was done my mayor of Vallarta gardener. Again see pics! Food was delicious, drinks top shelf, tried to tip at French restaurant an... Read more
from
Submitted on 20-09-2016
This resort is spectacular. Something for everyone. Huge swimming pools, kids club, friendly animals roaming around, amazing stuff that cater to your every need, you diffently have a great holiday/stay here.
from buffalo, ny
Submitted on 22-09-2016
We had a wonderful trip to celebrate my husbands birthday and from the minute we walked in the door we were happy with our choice of this hotel. We were warmly greeted at the front desk and our one bedroom suite was ready early. The room was spacious and had everything we needed. We had a great 8th (top) floor room with a great view of the Banderas Bay and the city of Puerto Vallarta from the walkway to the room and a great view of the property, pools, and the bay. The pools were huge, warm and ... Read more
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