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The Westin Resort and Spa Puerto Vallarta

Puerto Vallarta, Jalisco, Mexico (PVR)

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Based on 1586 reviews
Escape to 21 tranquil acres dotted with swaying palm trees and fronted by 879 feet of private Pacific Ocean beach. The Westin Resort and Spa, Puerto V
Room & Rates
Deluxe Ocean View - Room Only - The Westin Resort and Spa Puerto Vallarta - 1

Deluxe Ocean View - Room Only

A luxurious room with full ocean view, with private balconies for lounging in the sea breezes. All rooms face the bay for full ocean views and are big enough for one king or two double beds plus a cozy sitting area, Elegant Mexican decor and vibrant tropical accents and completed with every comfort from, mini-bar and satellite TV to the renewing Heavenly Bath (580 square feet) air conditioning, blackout drapes, Cable, Hair Dryer, in-room safe, Internet Available, Ironing board, nightly turndown service.
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Deluxe Partial Ocean View - Room Only - The Westin Resort and Spa Puerto Vallarta - 2

Deluxe Partial Ocean View - Room Only

A luxurious room with a full ocean view, with private balconies for lounging in the sea breezes and plush Heavenly Beds. All rooms face the bay for partial ocean views and are big enough for one king or two double beds plus a cozy sitting area, elegant Mexican decor with every comfort from mini-bar and satellite TV to the renewing heavenly bath (580 square feet) Air Conditioning, blackout drapes, Cable, coffee maker, hair dryer, high speed internet access, housekeeping, in room safe, ironing board, nightly turndown service, phone with voicemail, radio, telephone.
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Royal Beach Club - Room Only - The Westin Resort and Spa Puerto Vallarta - 3

Royal Beach Club - Room Only

Special Treatment includes complimentary breakfast and evening cocktails in the club´s exclusive ocean-view lounge, plus a dedicated concierge team. Each spacious, light-filled room offers exhilarating views of Banderas Bay from a private balcony, plus all the other comforts of the Deluxe Rooms - one king or two double Heavenly Beds, the renewing heavenly bath, and much more. (580 square feet)
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Grand Deluxe - Room Only - The Westin Resort and Spa Puerto Vallarta - 4

Grand Deluxe - Room Only

Special Treatment includes complimentary breakfast and evening cocktails in the club´s exclusive ocean-view lounge, plus a dedicated concierge team. Each spacious, light-filled room offers exhilarating views of Banderas Bay from a private balcony, plus all the other comforts of the Deluxe Rooms - one king or two double Heavenly Beds, the renewing heavenly bath, and much more. (580 square feet)
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The Westin Resort and Spa Puerto Vallarta
Paseo De La Marina Sur 205, Puerto Vallarta, Mexico 48354

Why Stay Here

Children’s Poolside Play Area
Babysitting Service
24-Hour Room Service
Convention Services
On-Site Audiovisual Staff
Safe Deposit Box
Concierge Service
Laundry/Valet Service
Pharmacy
Luggage Storage
Express Check-Out
24-Hour Front Desk

Resort Details

Beachfront pergolas and sparkling pools invite relaxation, while the serene spa offers head-to-toe pampering. Re-energize at the gym, tennis courts, or nearby golf courses or explore upscale shops and dining at the marina district across the road. Escape to 21 tranquil acres dotted with swaying palm trees and fronted by 879 feet of private Pacific Ocean beach. The Westin Resort and Spa, Puerto Vallarta offers all this splendor just minutes from the International Airport and charming downtown.

Whether you crave sunshine and relaxation or you`re seeking stimulating activity, The Westin Resort and Spa, Puerto Vallarta promises a gratifying visit. Escape to this tropical paradise on Mexico`s Pacific coast and you`ll find a wealth of opportunities to inspire and revitalize.

Accommodation Details

The room`s spacious dimensions accommodate a comfortable sitting area, where you can relax in front of the TV with satellite programming, enjoy a treat from the minibar or surf the internet with wireless high speed service. The standard amenities offer every other convenience and comfort, from air conditioning to coffee maker, and much more. (580 square feet)

Sitting Area
Private Balcony
Choice of One King or Two Double Beds

Restaurants, Lounges & Bars

Restaurant: El Palmar-International - Hours 7:00 AM to
11:00 PM.

Lounges: La Cascada - Hours 12:00 PM to 12:00 AM


For the Family

Bring the whole family to Puerto Vallarta and have everyone a great time. The year-round Westin Kids Club® offers fun-filled indoor and outdoor activities for our youngest guests, while parents enjoy quiet time and peace of mind.

Pools & Spas

Gym, Spa and Outdoor Pools where you can enjoy the sunshine or shade, swimming or lounging, you will find it at the spectacular outdoor pool complex featuring four refreshing, free form pools, and two with swim-up bars.

Golf

Golfers, take note: you`ll have your pick of four splendid 18-hole courses, all less than a half-hour from the resort. Challenge yourself with a new one each day, enjoying preferred tee times and green fees in these stunning tropical settings.

IMPORTANT INFORMATION

Gallery Arcade: Book a rental car, store your luggage, and stock up on essentials, all at the gallery arcade. The Gallery Arcade also includes a newsstand, clothing, gift shops, pharmacy, medical services and more.

AMENITIES:
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • AAA Approved
  • Airline Desk
  • Attraction Tickets Available
  • Babysitting (+)
  • Banquet Facility
  • Beachfront
  • Breakfast Room
  • Business Center (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Executive Floor
  • Exterior Corridors
  • Fine Dining
  • Fireplace in Lobby
  • Fitness Facility
  • Free Parking
  • Gazebo
  • Handicap Services
  • Ice Machine
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • On-Site Check In
  • Outdoor Pool
  • Restaurant
  • Room Service (+)
  • Sauna
  • Spa Services (+)
  • Wake-Up Service
  • Wedding Services
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1586 reviews
from Denver, Colorado
Submitted on 20-05-2016
As a first time visitor to PV (May 14th-18th), I was a little apprehensive of what the hotel would be like. The hotel is beautiful. As SPG Lifetime Gold, I would like to have been given a better upgrade upon arrival, as the hotel was not fully booked, the upgrade I did get was just a normal room from partial-ocean view to full-ocean view. The room was good, roomy overlooking the ocean but as I was celebrating my 10yr Wedding Anniversary, I wanted a little more. After inquiring about an upgra... Read more
from Detroit, Michigan
Submitted on 21-05-2016
I just returned from a 4 day vacation at this hotel. I must say that the hotel is just beautiful but I was very disappointed to find out that the hotel was doing reconstruction/remodeling of the children's swimming pool. I planned this trip to relax near the pool side and listen to the tropical birds and the sound of the waves, but instead had to hear the sound of drilling into concrete, etc. I under stand the renovation project will take about 3 months to complete, so be aware. If I could d... Read more
from New York City, New York
Submitted on 24-05-2016
We stayed in this hotel in the rainy season of July. The hotel itself is very nice and clean and the rooms are large with balconies and huge bathrooms. The only thing is that we asked for a King sized bed beforehand and they ended up giving us two double beds or trying to upsell us to suite with an outdoor jacuzzi. The beach itself is not super nice and we spent most of the time in the pool area. We took a bus ride (maybe not advisable unless you are adventurous) to the city and had dinner at Ca... Read more
from Detroit, Michigan
Submitted on 25-05-2016
The rooms were spacious; the staff was knowledgeable and friendly, in particular Angel, who took care of our food and beverage needs. We wanted excursions and the staff was very helpful in recommending places to visit. I just love Puerto Vallarta, my favorite Mexican City!
from
Submitted on 25-05-2016
The lobby has recently been remodeled and looks fresh, some of the pictures we found online did not reflect these upgrades and we were concerned that this property would feel dated. Of course it's apparent from the style of the buildings that this is not the newest resort but most major touch points have been addressed with the exception of the elevators which are a little slow. The lobby leads to a "shopping gallery" which is bordered on one side by a lobby bar with open air windows with flowin... Read more
from San Francisco, California
Submitted on 01-06-2016
My wife and I where in need of some downtime and relaxation. The Westin Puerto Vallarta and its staff made it a memorable experience. We loved the jacuzzi on our balcony and used it almost every night. The food was great, including the rich breakfast buffet and the extremely friendly and helpful staff everywhere was awesome. Especially to mention is the housekeeping, that surprised us every day with some fun towel artistry and the two concierge Esmeralda Aguiar, who helped me organize flowers an... Read more
from
Submitted on 02-06-2016
The resort is luxurious, clean, & beautiful. They have wonderful lounges & bars to hang out and enjoy the spectacular views. The swimming pool is the biggest I've ever seen, yet well maintained & clean. They have a lot of activities, a bar in the pool, & a net for water volleyball. There are clean white towels in the pool area and very comfortable beds & reclinable chairs to sunbathe, read a book, and/or people watch. The service is exceptional!!! The concierges are cheerful, gracious, & helpfu... Read more
from Breinigsville, Pennsylvania, United States
Submitted on 14-06-2016
This hotel was OK. The pool was not great because the floor is not leveled and so it was hard to walk in. There is a swim-up bar, but hard to get out of it with the drinks as the pool gets quite deep on the way out (there is a shallower way out, but usually people are standing there and it is hard to go through, the space is limited for standing near the swim up bar. WiFi is not free in the room, at this day and age it is quite upsetting to have to pay for it. Breakfast was included and very goo... Read more
from
Submitted on 14-06-2016
Have stayed here twice and both times it was excellent. The location to the marina is ideal as there are lots of shops and restaurants there. If you wish to go downtown, its a short cab ride or the bus picks you up right in front of the hotel. The only knock is that the rooms are a bit dated and need a refresh.
from Chicago, Illinois
Submitted on 15-06-2016
The Westin has everything you need! Nice room and good pool. Welcoming and helpful staff, especially Alonso and Jacet and the rest of the crew at the ocean beach bar! Thanks for the fun! Will be back!
from San Francisco, California
Submitted on 19-06-2016
I was looking forward to writing this review! From the moment I stepped into the Westin I was greeted with 100% the best customer service and the setting, so beautiful. I was upgraded to an ocean view room and I couldn't believe the view. I have to give kudos to the staff of the Westin, so genuinely friendly, very nice people and you can tell they take great pride in their job and keeping the Westin a fun and beautiful place to visit.
from Philadelphia, Pennsylvania
Submitted on 20-06-2016
I am a Starwoods Member (SPG.com) and choose the Westin to stay in. I loved this resort. It was sooooo quiet and relaxing. I really enjoyed my stay. The staff was helpful when you had questions and when you didn't. My stay included free breakfast which was wonderful. The hotel and rooms were very clean. If you are looking for a party hotel, this is not the place. This is for those who want to go away and relax at their leisure. Meals and drinks were very reasonable as well. I stayed Jul... Read more
from Seattle, Washington
Submitted on 24-06-2016
We had dinner last night at our Arrecifes restaurant at the Westin here in Puerto Vallarta on June 23---yesterday. the food was spectacular, one of the best steaks and some of the best mussels we have had in along time. Our service was exceptional and we will be going back!
from
Submitted on 24-06-2016
We had a excellent stay at the Westin hotel... Rolando check us in and made us feel right at home. All of staff are very friendly and helpful. The next time we come back we plan on staying at the Westin Resort!
from
Submitted on 25-06-2016
Our stay at the Westin Resort was a wonderful welcome. I can't say enough great things for all the accommodations we received during our trip, but to list a few (and for the sake of providing other travelers a better idea of this place), here are some highlights: * Westin Resort Puerto Vallarta has some of the most well mannered, friendliest and accommodating staff I've ever come across. They know you're here to relax, have some fun and possibly experience something new and adventurous. But mos... Read more
from Seattle, Washington
Submitted on 25-06-2016
This is our second trip to the Westin Puerto Vallarta this year. It's so easy to stay there, everything you need is in the resort or within walking distance. It's Oceanfront and has a beautiful pool. The staff is amazing and keeps us coming back. They are helpful, pleasant, and friendly. The rooms are spacious with a nice deck or patio. The beds are very comfortable, there is a small fridge and the amenities are nice. Anything you need delivered to your room is there within 10 minutes with a f... Read more
from Raleigh, North Carolina
Submitted on 05-07-2016
This hotel is everything you could ask for. Great location, wonderful amenities, staff is excellent and right on the beach. Breakfast had many options, traditional Mexican fare along with breads, cheeses, yogurt, fruits etc.
from
Submitted on 05-07-2016
It was my husband and I's first time in Puerto Vallarta, and we didn't know what to expect going but knew the Westin usually keeps such high standards so we booked through Costco and went. I'm so glad we did because this hotel was amazing! The staff are all so nice and helpful, especially Pedro at the front. He always got our taxi right away and had us laughing Everytime I saw him. The daily breakfast buffet is a great deal! Every day they had new options, not the same old bacon and eggs as most... Read more
from
Submitted on 05-07-2016
Stellar décor and friendly staff. Everything about the Westin was above par and more. My boyfriend and I were thoroughly impressed with everything and left Puerto Vallarta happier than before. But the real highlight of the Westin was our concierge Rolando - he was absolutely fabulous! He made the Westin so personable and unforgettable with his help. I could not rave about him more. The only thing I would have to say to the Westin staff is ventilation in the elevators (it gets pretty smelly i... Read more
from
Submitted on 05-07-2016
The location is great.. The pools are very nice and clean . You can use the pool of the hotel next door. The rooms are very clean and the view is amazing.. The staff is very nice .. There are a lot of restaurants closed by.. We are planning to go back very soon!! We love Puerta Vallarta!!
from Lima, Peru
Submitted on 07-07-2016
The ultimate question is .... "Would I return" and most probably not. Very nice landscaping and friendly staff. When pool and beach is all you have going for you then the service in these two areas should be outstanding and it was medicocre at best. Food was acceptable. Pool area in need of major maintenance. Overall, our stay was average.
from San Antonio, Texas
Submitted on 07-07-2016
I originally was only going to give this hotel 4 stars because I paid for the internet for one night and it didn't work but the front desk rep, Josephina Ortega refunded the cost so the hotel received the 5 stars it deserved. She didn't want me to pay for something I couldn't use and I appreciated that...customer service 101 but so many forget the simple things. This hotel was great! From the beginning the check in process was great thanks to Alejuandro. He was extrememly pleasant and welcomi... Read more
from Pasadena, California
Submitted on 13-07-2016
We loved the hotel. The amenities are very good and the people who work there go all the way to help you. There is a beach on the ocean front and 2 pools, one of which has areas which are good for kids. The other pool if for adults and also has a cool bar inside the pool. The Palmar restaurant at the pool level (Level 3, the lobby is at level 3) was great, food quality is very good, as it is to be expected at a Westin hotel but even more so than in other Westins. The crew is very friendly and h... Read more
from Des Moines, Iowa
Submitted on 13-07-2016
Beautiful hotel. Clean, easy to stay here and just relax. If you want to stay on site and chill it works great. Decent restaurants, good staff (if you do eat on site, dinner at the fancier of the restaurants is worth it). Must take a taxi into town ... Easy on the way out but may be an adventure on the way back. Our credit card number was stolen immediately after checking into the hotel. No proof it was a hotel issue, but timing was a coincidence. Regardless, take care with credit cards when ... Read more
from Santiago, Chile
Submitted on 13-07-2016
We had a wonderful time here with our 2 small children. The staff was very nice and always helpful. We used the Kids Club services for our 4 year old daughter who enjoyed the crafts and personal attention (though she was often the only child in there!). And we very much enjoyed all the pools, including a brand new childrens pool. The breakfast buffet was very good as well. The hotel facilities are not new, but it is very comfortable and nice still. And there is more shade in the pool areas than ... Read more
from Mexico City, Mexico
Submitted on 18-07-2016
At first, the lobby is more or less impressive only by its size. Front desk: I got attended by the worst front desk lady, with a very bad attitude, something stuck up her ...., she was answering the phone and taking to someone else while helping me out. I asked her if there was any chance we could get a better view (obviously in my room category) and she didn't even BLINK, not even say: let me check, NOTHING at all...she wanted me to pay upfront for all my nights (instead of just opening a credi... Read more
from Houston, TX
Submitted on 22-07-2016
Not a good experience at the check in desk. As we were waiting in line waiting to be helped multiple people walked up to an unoccupied desk and were waited on ahead of us. We even helped until we made an issue of it. The good news is they upgraded us to ocean view. I'll update again later.
from
Submitted on 24-07-2016
Beach is full of rocks. In a high tide day there's no space for sitting at the beach. If you need to watch your kids you can find some place in a nearby garden or in cabanas worth 30 usd, you have to arrive early because there are only three from which you can see the kids, that if you are willing to pay the 30 usd. There is a beach front restaurant but it is not clean and it is full of sand and there is nobody there to clean :( Very disappointing!!
from California
Submitted on 25-07-2016
My husband and I spent several days at the Westin over the July 4th weekend, and it was nothing short of paradise. I cannot imagine why people have described this hotel as "run down;" it was very well kept! Everything was clean, the resort-based restaurant food was exquisite (particularly at Arrecifes), and the staff was helpful and friendly. The breakfast buffet left us wanting for nothing. Plenty of seating available at the pool. Servers stop by often enough to ask if anything is needed, but n... Read more
from Santa Ana, California
Submitted on 28-07-2016
This is my second time within 3 months back to PV. The last time I stayed at the Marriott and thought to myself it would be a good change to stay at the Westin. Well, I gotta say, there is a huge difference. First of all, the staff at the Westin were not as friendly as the Marriott. Nobody at the Westin seemed to acknowledge or say Hello. At the other hotel, everyone came up to you and asked how you are doing and if you needed anything. The room at the Westin was good. It was a good size... Read more
from Houston, TX
Submitted on 29-07-2016
Hotel room 8 out of 10 Hotel staff 6 out of 10 Beach 5 out of 10 Location 8 out of 10 We stayed at the Westin July 22-24th for a quick get-away. Our hotel room was comfortable and clean, they upgraded us to a room with a balcony and ocean view. We had some problems at the front desk but soon got that resolved. The staff is friendly, but I wouldn't say welcoming. It's off season so I expected service to be different. Both days we went to the beach we had to put out beach loungers ourselves, the... Read more
from
Submitted on 30-07-2016
We stayed here for my husband's work event. It was a nice property with a nice pool and beach area. The spa was fabulous. The breakfast buffet was decent. The rooms were very nice with a great view. I used the work out room and it was nice as well. Overall a very pleasant stay. Beds were super comfortable.
from Vancouver, Canada
Submitted on 31-07-2016
This hotel has a lot going for it. The resort itself is beautiful, right on the water and very easy to get to from the airport. The staff are very friendly and really make you feel at home at the hotel. Angel in the club lounge is such a nice guy and so very helpful. Will definitely stay here again, especially for a short vacation due to the proximity to the airport.
from Piedmont, California
Submitted on 03-08-2016
My boys, ages 8 and 11, loved this hotel! The pools are spacious, the beach is small but tranquil. My boys especially enjoyed looking for geckos and iguanas on the hotel premises and the surrounding area. Although the hotel was at full occupancy when we stayed there, the hotel, beach, and pool never felt crowded. I believe that most rooms have a view of the ocean, which is a plus. The hotel is located in the Marina district, which is a short and affordable taxi ride away from the center of ... Read more
from Guadalajara, Mexico
Submitted on 03-08-2016
We are staying at the westin again right now, thought it was ok the last time so we are back, however , this time around things are not so good. Currently we are on our second room after telling the front desk our first room was damp with a musty smell. So, this second room is the same, very damp with condensation building up on the balcony windows. Our maid gave us a dehumidifier for our first room, hmmm i think they may have an issue here. Now i am going to feel silly if i head back down to th... Read more
from Manila, Philippines
Submitted on 07-08-2016
The facility is very cool the way it is built in Mayan style. We had superb seafood in the outdoor restaurant and our suite was absolutely delightful. It sure pays to be loyal to the big US Hotel chains and retain top tier status. So nice away from the city
from Westminster, Colorado
Submitted on 07-08-2016
My husband and I were looking for a romantic and relaxing getaway for our second anniversary and decided to give Mexico a try. We decided on Puerto Vallarta and found an amazing deal for the Westin resort through Costco for a week in June. The resort was above and beyond anything we ever expected. We were on the 9th floor with a stunning view of the ocean and pools. We kept saying that we felt like we'd won a trip on a game show. The room was amazing, the view immaculate, the grounds unbeli... Read more
from
Submitted on 11-08-2016
Got a great deal through Costco and were pleased with resort. Upon arrival, was warmly greeted by front desk staff. We were celebrating our anniversary and they were kind enough to upgrade us to 10th floor ocean view, and the rooms were nice with great shower. Had complimentary breakfast buffet each morning, with our server Arnaudo greeting us by name each day....very pleasant. Food at resort was pretty good, but not great. Beach is very small. Great place for families, but it would've been n... Read more
from Guadalajara, Mexico
Submitted on 11-08-2016
Our latest stay at the Westin was nice. Had a couple of issues at the start of our stay but the management put it right and treated us very well, we celebrated 2 birthdays while there, the hotel went above and beyond on these 2 days so i must thank Martha and her staff, we really appreciated this!! The hotel was at full occupancy but you would never know it, never feels crowded and there is always space at the pools. The grounds are well looked after and the rooms are always spotless. The age o... Read more
from
Submitted on 12-08-2016
I want to say how grateful we are with the hospitality we received from staff member Rolando Jimenez! He truly took great care of us when we needed the help to travel to another state in Mexico. He gave us great advise and tips. Overall we were extremely pleased with the service he provided us. The Westin was phenomenal and I wish we could be there again!
from Aiea, Hawaii
Submitted on 15-08-2016
The staff was so attentive and very nice. They were always checking up on us and making sure we were taken care of. Unfortunately, my friend's luggage was lost; the receptionist at the front desk (Esmeralda) was constantly calling the airline/airport to check on the status. She did not have to do it but she was so sweet and very caring. My friend and I are so thankful that she was there; if it weren't for her, her luggage may have never arrived. The hotel had an amazing view and was very clean... Read more
from San Juan Capistrano, California
Submitted on 16-08-2016
Nice clean rooms. Beach small cove area good for children. Lots of pool space. But shallow water. Josefina Ortega at front desk was exceptional. She was very concerned that our stay was everything we expected. She was kind, friendly and went out of her way to make us happy. She made our stay there special. Hotel not very kept up the food was good but beach bar/food service no so good. Hotel easy access to bus, close to airport.
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