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Playa Los Arcos Hotel Beach Resort and Spa

Puerto Vallarta, Jalisco, Mexico (PVR)

Room rates from:
$76 $49
Per Adult Nightly
Hotel + Flight from
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Package Specials
Based on 2126 reviews
Nestled between the majestic Sierra Madre Mountains and the beautiful Bahia de Banderas Bay.
Room & Rates
Superior Room - Room Only (Note: Does NOT Include Food & Beverage) - Playa Los Arcos Hotel Beach Resort and Spa - 1

Superior Room - Room Only (Note: Does NOT Include Food & Beverage)

Starting from
$76 $49
Per Adult Nightly
Beautifully decorated in colonial Mexican style, with an exclusive collection of natural carved wood furniture crafted by Mexicans artisans. Room have one king-size or two double beds, balcony or terrace, air-conditioning with in-room climate control, bathroom with showers, hair dryers, direct dial telephone, electronic in-room safe, cable TV and electronic lock door.
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Superior Room All-Inclusive - Playa Los Arcos Hotel Beach Resort and Spa - 2

Superior Room All-Inclusive

Beautifully decorated in colonial Mexican style, with an exclusive collection of natural carved wood furniture crafted by Mexicans artisans. Room have one king-size or two double beds, balcony or terrace, air-conditioning with in-room climate control, bathroom with showers, hair dryers, direct dial telephone, electronic in-room safe, cable TV and electronic lock door.
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Playa Los Arcos Hotel Beach Resort and Spa
olas altas 380 Col Emiliano Zapata, Puerto Vallarta, Mexico 48380


Playa Los Arcos is a beachfront property, a charming colonial boutique style, centrally located in Vallarta\\\\\\\'s south downtown hotel zone known as the Romantic Zone and within walking distance from the famous boardwalk, upscale restaurants, shopping center and a number of major tourist attractions.

Why Stay Here

Whether you are looking for a romantic escape, the perfect family vacation, or exciting getaway with friends, this is the perfect place.

Restaurants, Lounges & Bars

Mi Pueblito Restaurant: Offers ocean view terrace dining and international cuisine. Serves breakfast, lunch and dinner.

Cafe Maximilian: Provides casual breakfasts and snacks served on one side of the restaurant; gourmet dinner restaurant on the other side.

Tialoc Bar: Located next to the main restaurant and serves appetizers, cocktails and occasional live entertainment.

Room Service: Available from early morning to late evening.

Pools & Spas

Three connecting pools flow toward an oceanfront spa tub and a sandy beach, which is furnished with plenty of lounge chairs and umbrellas.

The skilled staff at the Spa Holistic offers massages, Shiatsu, aromatherapy, and reflexology. Guests can choose from a menu (surcharge) of body and facial treatments, exfoliations, pedicures and manicures. The spa has 4 treatment rooms including couples treatment rooms.Guests under 18 are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Body treatments
  • Facial treatments


Three golf courses are within a 20-minute drive of the resort.

Entertainment & Activities

Daily activities and nightly entertainment programs might include salsa dancing and Spanish lessons. Most are complimentary. Aerobics, a playground, personal motorized watercrafts and volleyball are also located on site.


A myriad of water sports are available in the Puerto Vallarta area, and the resort can assist with arrangements.

  • Golfing 
  • Snorkeling 
  • Surfing/boogie boarding 
  • Kayaking 
  • Sailing 
  • Scuba diving 
  • Water skiing 
  • Windsurfing 
  • Bicycle rentals 
  • Scooter/moped rentals 
  • Hiking/biking trails 
  • Parasailing 
  • Eco tours

  • 24-Hour Front Desk
  • AAA Approved
  • Babysitting (+)
  • Beachfront
  • Business Center
  • Business Services
  • Cafe
  • Car Rental Desk
  • Children's Program
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Currency Exchange
  • Eco-Friendly
  • Express Check-Out
  • Exterior Corridors
  • Fine Dining
  • Fishing
  • Free Parking
  • Gift Shop on Property
  • Guest Activity Desk
  • Ice Machine
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Stay Free (Based on Age)
  • Lounge/Bar (+)
  • Massage Therapist (+)
  • Medical Services (+)
  • Mountain View
  • Multilingual Staff
  • Outdoor Pool
  • Parking
  • Restaurant
  • Room Service
  • Secured Parking
  • Security Guard
  • Spa Services
  • Sun Deck
  • Sundry Shop
  • Swimming Pool
  • Wake-Up Service
  • Water Sports
  • Wedding Services
  • Wheelchair Access
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2126 reviews
Submitted on 31-05-2016
From the minute we walked in, we were greeted by friendly faces. We were pleasantly surprised to see the concierge, Jose, in the front cover of the hotel brochure when were handed our room keys! So great to be greeted by actual staff used on their own brochure! We stayed in a European-style room with just the king-sized bed and bathroom as we were only here for two nights so we did not need a full kitchenette or any extra amenities but we were advised that those options were available. Our vie... Read more
from Houston, Texas
Submitted on 02-06-2016
Staff was very nice and hotel was clean, neat, check in/out was really fast, beach front was amazing because you just walk to the beach then they have chairs and umbrellas so you can enjoy and lay down at the beach under the shade or get some tan, the view was gorgeous and It was close to all major attractions within walking distance. Restaurant was ok for breakfast NOT for LUNCH or DINNER... Stake was dry and not cooked how I asked plus It had no flavor... Its not worth to eat there but It was ... Read more
Submitted on 03-06-2016
Spent 5 days and loved it. Very reasonable prices. Located in the middle off everything and great views. Spent 1st day at the beach.. Remainder at the pool. Staff is very nice. Rooms are clean and decent food. I didn't get all inclusive with so many restaurants close by. You can buy it for a day for around $30 which does include drinks all day at the pool. I will be going back there..
from Calgary, Canada
Submitted on 23-06-2016
Being a member of Marriott and international it was a 2.5 Rooms very clean but so outdated and my gosh the colours The pedlars on the beach where by the dozen and security wouldn't nothing Food ok Service good Resort clean
Submitted on 24-06-2016
My husband and I stayed 3 nights at Playa Los Arcos. Our room initially was on the street and we had requested a room on the side roads by the pool. After the first night, they upgraded us to a wonderful suite, room #208. I highly recommend staying here. It gave ample space compared to the regular King size rooms and it was away from the street noise. The pools were nice, the iguana was fun, an excellent choice for a top notch location and affordable price.
from Brisbane, Australia
Submitted on 28-06-2016
Good place - good location- old town, nice little restaurants - but beach access - lovely staff - children friendly - good pools , sunny and shady places to relax Well renovated - good views - good watersports - just try it out , you will like it
Submitted on 13-07-2016
Vacation trip with my family. Liked the "Old Mexico" flare, but hotel seriously needs a facelift. VERY musty smelling room & extremely dim lighting in the room; had to wash all my clothes (even those packed but not worn on the trip) and sanitize luggage when I returned home to get rid of the "musty" smell. Food was bland; internet service EXTREMELY SLOW; even lost television service for 24 hours. Hotel was bombarded with families with lots of kids which made the pool area extremely noisy; w... Read more
from El Paso, Texas
Submitted on 19-07-2016
Los Arcos is nothing fancy clean/ perfect location to walk anywhere. Had a great time with 21 person group! The only thing I would greatly improve is food at restaurant. Yet, because of its location you can simply walk for breakfast lunch or dinner. I've been staying at this hotel for the past 5 years\!
Submitted on 20-07-2016
I am a fan of old PV especially the Los Arcos area. Mt favorite resort is Playa Los Arcos with old world charm and located on the beach. Check their website for room choice and prices depending upon when you wish to stay. Best months are Jan thru May. JULY AUG AND SEPT ARE THE RAINING MONTHS. Flex time is Oct and Nov..... Dec is the holiday season so this resort will probably be very busy. On site restaurant with other restaurants located within a block or two from the hotel.
from Oklahoma City, Oklahoma
Submitted on 26-07-2016
The only complaint I have about this place what's the security especially one name Salvador had a conversation with him not only me but other couples also should have made a complaint on him . Also did not get good service in the seven days I was there in the dining area only one day out of 7 days I got the service
from Fort Wayne, Indiana
Submitted on 27-07-2016
Our Feb stay at this hotel was very nice. The staff are very friendly, helpful and charming. The maids, bellmen, waiters, and beach waitstaff made us feel very welcomed and truly made our visit great. The location is great if you want to walk around in the older part of the city and try local cooking/shopping. The rooms, pools and grounds were keep very clean and secure. A few touches would have made our trip wonderful... We stayed in room 1 which is a room that could use some TLC. Th... Read more
from San Francisco, California
Submitted on 01-08-2016
Upon arrival, the clerk stated our room had only 1 king bed. We booked on where you choose the room type as 1 king or 2 double beds. After an hours time, we finally had our room. This was due to another guest overhearing our conversation and giving up their 2 double bed room. Then, the clerk tried to explain that a 2 double bed room was for only 2 occupants. We had 4 kids to stay in that room. She kept stating the room was booked on Expedia. ridiculous explanations for essentia... Read more
from Delta, B.C.
Submitted on 10-08-2016
People considering this hotel should also review Casa Dona Susana and Los Arcos Suites properties. Stayed for a week at sister property Casa Dona Susana - boutique 42 room adult only hotel - 1/2 block away. Visited this property several times each day, primarily for breakfast and dinner. Thoroughly enjoyed meals sitting at the rail adjacent to the malecon doing people watching and having the ocean breezes cooling things off. We are not adventurous diners but found upon looking around that th... Read more
from Tukwila,
Submitted on 14-08-2016
I've stayed at Los Arcos several times in the last 20 years and each time my opinion of the experience has gone down. The area around the pool stinks of chlorine and there are so many children in the pools that you can't have a relaxing time. The air conditioning in my room was not working. I asked to have someone come up and check it. A staff member came by, put his hand in front of the vent and proclaimed that it was working perfectly. It was not. I will try another place next time.
from Austin, Texas
Submitted on 16-08-2016
We recently stayed at Playa Los Arcos. Here are the things we loved: 1-vacationing with the Mexican locals as opposed to other tourists 2-right in the heart of things (walk to stores/shops/nightlife/restaurants) 3-very accommodating...we needed something, they were there
from Katy, Texas
Submitted on 16-08-2016
very nice place. food was good for all inclusive. our maid kept the room spotless,bartender Oscar was extremely good. most waiters were attentive. my only real complaint was children in the adult pool,security should have taken more of an active role to keep them out.
from Cabo San Lucas, Mexico
Submitted on 28-08-2016
This hotel is on the beach and offers parking. It's location is great to walk the malecon or downtown. Los Muertos beach is good for swimming and water sports. The hotel itself isn't that great but for the price I don't think it can be beat. We didn't hand out there. The two meals we had were gross - the breakfast buffet one day and dinner another. We ordered two cocktails that were nasty. Def don't pay the all inclusive. There are soooo many great cafes and restaurants all around. Both in the f... Read more
from Port Washington, Wisconsin
Submitted on 31-08-2016
Always good to return to Playa Los Arcos. The staff is always helpful and friendly. The atmosphere is always fun and happy, a nice family oriented place to stay. You can go all inclusive if you wish, but we loved to go see our "family" at the other fine places to eat nearby. Change $ to Pesos at the bank up the street, to get the most buying power.
from Seattle, Washington
Submitted on 07-09-2016
A.c. was not working good I told three different people and never fix the problem they didn't even offer a different room very disappointed the worst will not recommended to any of my family and close friends...
from Avondale, Arizona
Submitted on 07-09-2016
DH and I went for the day at our cruise stop at port of Puerto Vallarta. We decided to take a yellow cab who charged us $15 to take us to Los Arcos. We were going to go to a namebrand hotel resort and purchase a day pass but our cabdriver Raved about Los Arcos so we thought it was worth a trip. Los Arcos is in the older part of town with El Malecon within walking distance. For $25 you get to use the pools, restrooms ( no changing room) towels available, beach access lounge chairs with umbrellas... Read more
from Dallas, Texas
Submitted on 07-09-2016
We were not looking for a kid friendly hotel - but it really wasn't much of a bother to us at all. We did get a room on the far side with a great view of the ocean. It was quiet, the a/c was very cold and maid service was excellent. We paid for the all inclusive option and ate at the hotel restaurant many times. The food and drinks were great, but we wanted the option to go out and experience other places as well. The low cost to add on the all inclusive option didn't make us feel that we w... Read more
from San Francisco, California
Submitted on 12-09-2016
You can't beat Los Arcos' location. It is in a prime location and you can walk to most anything. The pools are very nice and its right on the beach. The downside? VERY LOUD. You can hear your next door neighbors, the music at the restaurant, and the people in the pool.
from Anaheim, California
Submitted on 14-09-2016
Rooms were roomy & clean. We got the all inclusive so the buffet food was different every night. During the day they again had buffet; with quick foods for poolside service, like hamburgers, hot dogs, nachos, etc. Overall the customer service was excellent. We had a waitress named (Francis) who went out of her way to keep us happy. We had her as our personal waitress for the four days we stayed. We had a group of 32-people. .
from Houston, Texas
Submitted on 17-09-2016
Everything you need is pretty much walking distance! People are so nice and caring!!! Just loved it, I highly recommend this hotel! Taxis are available to you at all times!! Would b better if hotel had parking spots to rent a car....
from Anchorage, Alaska
Submitted on 18-09-2016
The staff at the hotel was great. Very helpful. The hotel itself is somewhat dated. We had a suite on the ocean which was spacious and clean but noisy due to beach activity. Great view. We ate breakfast at the beachfront restaurant. It is pretty clearly geared to the all inclusive crowd. Our server was pretty good but the food off the menu wasn't great. I would suggest walking down the Malecon for something better.
Submitted on 30-09-2016
My sister and I come back every year thanks to the amazing staff, the great entertainment, restaurant and bar with service that will knock your socks off! We actually stay in the little adults only boutique hotel Casa dona Susana which is part of the group. We always do the all inclusive package which is such a deal that if you want to try other restaurants (there are many nearby) you don't really feel like you're paying twice. Close to the malecon and the pier. In the heart of the action but n... Read more
from Antioch, California
Submitted on 30-09-2016
The Staff at Playa Los Arcos is amazing Chief butler Bonifacio and Staff member Estaban are excellent and take very good care of their guest. We have a time share but every other year we choose to stay here due to the wonderful staff and location is amazing!!
from Los Angeles, California
Submitted on 12-10-2016
First time ever writing a review for a hotel but this one deserves my feedback. My wife, 2 kids (son 14) (daughter 17) and our daughters boyfriend (18) recently returned from a trip to Puerto Vallarta and Play Los Acros Hotel Beach Resort. We stayed at the Suites across the street. We love PV and have been many times staying at some of the mega resorts, however this time, our kids asked us for more of an authentic experience and we jumped at it and started looking for the ideal hotel and Los Arc... Read more
from Colorado Springs, Colorado
Submitted on 15-10-2016
Our first room faced the pool with loud salsa music playing over a poolside stereo was enough to wake the dead as our room was facing the pool. The sliding glass doors that kept falling off their track weren't well insulated or soundproof. The shower had little to no water pressure at times and we didn't get hot water for 2 days we were in that room. They gladly changed rooms for us to the outside facing the Malecon and the beach which was much better. The room offers no morning coffee, ice, ... Read more
from Philadelphia, Pennsylvania
Submitted on 20-10-2016
The daily buffet at Mi Pueblito at the Los Arcos Hotel, whether it be for lunch or dinner, is consistently superior as are the servers who are constantly at your beck and call catering to your every need. Supervisor Capitan Mawry's thoughtfulness and consideration in his successful efforts to make sure that everyone's meal is memorable is why he is now being considered to become the manager of this great restaurant. We have known Capitan Mawry for many years and have personally witness... Read more
from Santa Paula, California
Submitted on 25-10-2016
Great service. Family friendly. Light went out a whole day which mean no A/C, no WiFi, no TV, no electricity, no light. I happened to manage and by the evening lights came back on. Happy guest overall.
from Chicago, Illinois
Submitted on 27-10-2016
My family (five sisters and our mother) recently spent at week at the Playa Los Arcos and we couldn't have had a better time. The rooms were clean and spacious, the staff were absolutely wonderful and helpful (especially Martha at the front desk) and the food in the restaurant was great. This hotel is perfectly situated in the old town of Puerto are literally a few steps away from the beach, the restaurants, the shops, the parks. It was a truly fantastic experience!
from Montrose, Colorado
Submitted on 28-10-2016
My husband and I stayed for 3 days here and absolutely loved it. We have tried a few different places in Puerto Vallarta and this was one of the best ever. The location was by far the selling point. Right on the beach and right in the middle of the Romantic district full of wonderful restaurants and bars. Our room was perfect- You could not get much closer to the ocean with out being in it. We left our sliding door open all night to hear the waves. We will definitely be coming back.
from NAPA
Submitted on 31-10-2016
The hotel is older but the location is the fun step outside to all the shops, restaurants & bars Make sure you upgrade to an ocean front room. Food in the hotel was good but not great and the pool was super fun. We stayed 3 days and then moved to a newer more secluded hotel for another 6 days
from Rio Rancho, New Mexico
Submitted on 01-11-2016
I have been staying at the playa los arcos hotel for 14 years. I travel at least once a year there.... the staff are wonderful, and accommodating and the rooms r good, but rustic...nice little hotel which is genuinely old and no frills..going again this w/e.. I recommend..
Submitted on 07-11-2016
My girlfriend and I picked this place because of the price and good reviews. It's under construction nice started about 9 so not too bad. We stayed 2 nights and with the money we saved we did some shopping and ate at the shops around the area. Bed was comfortable. The room can use an update but like I said we didn't stay much inside the room. Staff was helpful and friendly. Would defiantly revisit this place.
Submitted on 08-11-2016
I loved this hotel! Service was amazing and the hotel itself was beautiful. The great experience started when I received and email from the Front Desk Manager (prior to us leaving for the trip) asking if there were any special requests or celebration for our stay. I told her it was my birthday coming up. When we got to our room, they had decorated it with balloons, streamers and a towel cake.. it was such a nice surprise! The food at the restaurant was decent and they always switched up the men... Read more
from Fort Worth, Texas
Submitted on 08-11-2016
This was our third time using the facilities at Playa Los Arcos Hotel. The location is great with a nice sandy beach and plenty of people watching. The vendors are plentiful on this part of the beach but are very considerate with a simple gracias.
from Dupont
Submitted on 11-11-2016
No problem moving around PV from Playa Los Arcos. Walking is easy in any direction and lots to see. The culture of people is here, not at the Marina or Sams Club. The local people are nice everywhere but to get a true sense of life in PV is in the Romantica Zone. The food is always great in most of the restaurants. If you see several people eating thats your clue and check at their plates on the street side restaurants. We found all guests are there to relax and are ready to share experien... Read more
from San Diego, California
Submitted on 11-11-2016
The location is great but what makes this experience special is the Chief Butler Bonifacio Rojas. He seems to be everywhere and manage everything. Nothing is missed under his watch. He made us feel special and appreciated. View from our room was spectacular. Beaches are fantastic and everybody speaks English!
from Cleveland, Ohio
Submitted on 14-11-2016
This was our second time at playa los arcos and really enjoy the location of the hotel it is right on the beach and less than a minute walk to muertos pier. We went with the all inclusive plan it was ok I think the meals could have a little more variety . We had a voucher to have dinner at their specialty restaurant and that was really good. The cleaning and waiter staff are exceptional the hotel and rooms are kept very clean. Oscar the bartender at the pool bar wax absolutely the best. All I ha... Read more
from Oakland, California
Submitted on 14-11-2016
Our first visit to Puerto Vallarta! Front desk was great with getting us a room with a view. They have a great pool, good for kids. easy access to the beach and the pier where you can catch a boat to Yelapa (another great beach). Try to get a room facing pool.
from Las Vegas, Nevada
Submitted on 15-11-2016
Tonight is our last night at Playa Los Arcos & we have had a wonderful stay!! The hotel is in a fantastic location, the only hotel that has an infinity pool overlooking the Malecon & with uninterrupted ocean views. There are many bars, stores, restaurants, galleries & the hottest clubs of PV all within easy walking distance, and the area is very safe to walk anytime day or night. The staff have all been EXTREMELY friendly & helpful to make our stay very special. The restaurant & buffet both offe... Read more
Submitted on 16-11-2016
Victor was our bartender for the majority of our trip. He made great drinks and provided awesome service!! He had great recommendations on things to do as well!! We had a great time the entire trip!!!
from corpus christi, texas
Submitted on 18-11-2016
Helpful Oscar ready and willing to assist he is the only 1 behind the bar. I bought a plan from telcel and it wouldn't translate to English Oscar was more than willing to assist. The hotel was installing refrigerators while we were staying there only draw back is if you are a light sleeper the compressor kicking on and off will keep you awake
from Flagstaff, Arizona
Submitted on 20-11-2016
I stayed at Playa Los Arcos Hotel 2 times this year. My wife and I stayed here in June 2016 and we enjoyed it so much we came back in October and stayed here again. The property is awesome. It is older but that is part of the charm. It has all the amenities of a 5 star resort just in a smaller scale. The price is unbeatable and location is perfect. We love being in the romantica zone right next to old town and the malecon. Everything you would want is within walking distance. All I can say is I ... Read more
from Santa Rosa, California
Submitted on 21-11-2016
My husband and I had an AMAZING honeymoon! Great service all throughout the hotel. We cant wait to go back! Definitely worth getting the all inclusive deal. The breakfast was my husbands favorite. Truly a romantic time!
from Houston, Texas
Submitted on 21-11-2016
Great ambiance, low key, small enough, but big enough, great food, great customer service, cultural experience between the old world Mexican style and the Mexican traditional dances and shows, great location walking distance to main shops and restaurants
from San Diego, California
Submitted on 24-11-2016
Had wonderful massage then wandered over to the beach front restaurant for some margaritas and gucamole. Great vibe here and a beautiful view of the water. Service was very good and that spa on the property is excellent!!
from Redwood City, California
Submitted on 26-11-2016
The location is great. The lobby and pool side area are nice with access right to the beach. The room was what I expected for an older hotel in Viejo Vallarta; small and quaint, more authentic for the area than the new modern hotels. The free food included with our room was a surprise (we didn't know it was part of the deal); and there was a large variety and it was ok food.
from Mississauga, Ontario
Submitted on 29-11-2016
Have been staying at Playa Los Arcos for years and will continue to do so! Location is the best. Right on the beach and you can walk to all the wonderful restaurants, shopping, etc. Staff has been with the hotel for years and they are very friendly and accommodating!
from Federal Way, Washington
Submitted on 29-11-2016
The service is exemplary as always, the rooms are quint, the food is a little lacking but the location is perfect for me all of my favorite restaurants are close by, and the beach is just five steps away!
from Columbus, Ohio, United States
Submitted on 29-11-2016
The hotel had great pools and great drink specials. The beach is literally right outside the hotel. The prices were incredibly inexpensive on everything. All of the hotel staff was super friendly and the hotel was very clean.
from chezare13
Submitted on 01-12-2016
The hotel is very basic when it refers to itself as a "resort". The rooms are small and could use some upgrading but I believe they all have ocean views from their balconies, and it is on the beach within walking distance of everything that you need. Staff were exceptionally nice without any complaint, service was quick when you needed anything. There is only one restaurant for the "all inclusive" perspective and it is mediocre. Save your money and experience the local flair. There are MANY... Read more
from Sydney, Australia
Submitted on 04-12-2016
We have just completed our 22nd annual visit to this hotel, which speaks for itself. We have always, and continue to find this hotel very friendly, both in the appointments and in the staff. We particularly like the policy of retaining staff long term. I am sure that all reviewers will agree that it is a very welcoming feeling when you get out of the taxi after a long flight and Ramon says, after twelve months have passed, "hello Mr Roberts, welcome back". It works. You feel welcome. ... Read more
from Orange County, California
Submitted on 06-12-2016
Took a last minute trip to Puerto Vallarta. Dealt with Rafael (Cross Fit) for booking and check in. He is an amazing employee. He was my go to person whenever we had any questions or needed anything. Rafael should be a manager. He understands customer service and efficiency. Nice clean hotel on the beach. Staff was very friendly and accommodating. Great location in the middle of everything. Did the Alll Inclusive and the food was very good. Waiters and bartenders went out of there way t... Read more