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Grand Velas Riviera Nayarit - All-Inclusive Suite Resort

Puerto Vallarta, Jalisco, Mexico (PVR)

Room rates from:
$442 $292
Per Adult Nightly
Hotel + Flight from
Starting from:
$2,509 $1,669
Per Guest for 5 Nights
Based on 2197 reviews
Discover the most luxurious all-inclusive resort in the Puerto Vallarta area; a retreat of lavish beauty and comfort that exceeds your expectations.
Room & Rates
Master Parlor Suite Pool View - All-Inclusive - Grand Velas Riviera Nayarit - All-Inclusive Suite Resort - 2

Master Parlor Suite Pool View - All-Inclusive

Starting from
$442 $292
Per Adult Nightly
With stunning ocean views, the beautiful 1,000 square-feet Master Suites are enhanced with a Jacuzzi in the bathroom. A private terrace lets you watch the sunsets over Banderas Bay. Bedding includes either one king or two queen beds in your spacious bedroom. The stylish sitting area features a large screen TV with premium cable channels and movies and a fully stocked mini bar.
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Master Parlor Suite Ocean View - All-Inclusive  - Grand Velas Riviera Nayarit - All-Inclusive Suite Resort - 4

Master Parlor Suite Ocean View - All-Inclusive

Starting from
$501 $330
Per Adult Nightly
The elegant 1,000 square-foot Master Suite offer a spacious setting with a private terrace that overlooks the peaceful Pacific Ocean. Adorned with soothing decor and colors, each suite features a separate living area and bedroom, an array of personal and entertainment amenities, high-speed wireless internet ($) and luxury bath products. Enjoy a rejuvenating night`s sleep on either one king bed or two queen beds with goose down comforters and pillows as you dream to the sound of the rolling ocean tides.
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Master Suite Ocean Front - All-Inclusive  - Grand Velas Riviera Nayarit - All-Inclusive Suite Resort - 3

Master Suite Ocean Front - All-Inclusive

Starting from
$548 $361
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Daily Breakfast, Lunch and Dinner
  • Open domestic Bars from 10:00am - 1:00am
  • Room Service
  • Your program begins at 3:00pm on your arrival date, and ends at 12:00pm on your departure date. Services not mentioned above are not included.
Room Amenities: Relax in the beautiful Master Suite Ocean Front with 1,000 square feet of space and a private terrace with breathtaking ocean and pools views. These gorgeous Puerto Vallarta suites feature a separate bedroom and living area enhanced with 42"flat screen TVs with cable channels. 
Bedding includes either one king or two queen beds in your spacious bedroom. White Goose down comforters and pillows. Laptop size security safe. Full stocked mini bar. Nespresso Coffe maker. Iron and ironing board. Spa menu. Umbrella. Daily turndown service. Deluxe bath amenities. Bathrooms with tubs and step-in showers. bathrobes and slippers. Vanity mirror and scale. Interior Jacuzzi. 
WiFi, pay per view movies, 42" LCD flat screen with digital cable, DVD, CD, Movies, MP3 Plater, dual-line telehone
Maximum Occupancy: 3 adults and 1 child (4 people in room)
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Ambassador Penthouse - All-Inclusive  - Grand Velas Riviera Nayarit - All-Inclusive Suite Resort - 1

Ambassador Penthouse - All-Inclusive

This penthouse is over 1,700 square-feet. The elegant two-floor suite is for adults only and features a terrace with Jacuzzi; accessed by a flight of stairs outside of the suite. From here Guests can enjoy fabulous views of the bay and a relaxing outdoor living area. Delight in decor featuring native artwork painted in soothing natural tones.
Important: Room category is for adults only
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Grand Velas Riviera Nayarit - All-Inclusive Suite Resort
Av Cocoteros 98 Sur, Puerto Vallarta, Mexico 63735

Resort Accommodations:
Grand Velas delivers the ultimate all inclusive vacation with exceptional world class hospitality, and luxurious hotel accommodations in a spectacular setting on Mexicos golden coast. Relax and rejuvenate in the 267 luxurious one, two, and three bedroom suites, which feature private terraces, stunning ocean views and beautiful teak wood furniture imported from Bali. The spacious Suites are uniquely decorated with an elegant contemporary style featuring light neutral tones and tropical influenced color accents.

Activities and Services:
Grand Velas All Suites and Spa Resort delivers a refreshing blend of chic luxury with warm Mexican hospitality. This 5-diamond resort offers an array of luxurious and rejuvenating facilities, an exceptional spa, gourmet restaurants, a conference center, a fitness facility, swimming pools everything you can imagine and more! Grand Kids Activities Program in Puerto Vallarta, Mexico. Grand Velas offers a daily activity program for kids from 9:00am - 9:00pm (parent supervision required). These activities are geared for children ages 4 to 12 and are operated by highly qualified personnel.

Restaurants and Dining Options:

Fusing diverse flavors with tranquil atmosphere. Indulge at the four outstanding restaurants.

  • Azul: International cuisine.
  • Frida: Gourmet Mexican cusine.
  • Lucca: Gourmet Italian-Mediterranean cuisines.
  • Piaf: Traditional gourmet French cuisine.
  • Selva del Mar: Delicious snack bar.


The resort also offers a swim-up bar and lively lobby bar. Your health and wellness are at the heart of the Grand Velas philosophy an unrivaled experience that seduces your senses and rejuvenates your spirit at the spa. At Grand Velas All Suites and Spa Resort you will experience the true pleasure of business in paradise. The professional meeting and events team is committed to accommodating your business and convention needs as well your banquets, galas and celebrations. At Grand Velas All Suites and Spa discover a world of where comfort and class unite to give you a vacation experience that is sure to seduce your senses and awaken your spirit.



All-Inclusive Details

Your All-Inclusive Plan Includes:

  • All meals including breakfast, lunch, dinner and snacks
  • All drinks including unlimited premium brand liquors
  • Buffet and a la carte dining in oceanfront restaurant Azul
  • A la carte dining in three gourmet restaurants - Frida, Lucca and Piaf
  • 24-Hour room service
  • 24-Hour concierge service
  • Live music in restaurants
  • All hotel taxes and gratuities included
  • Cultural and Tequila - Wednesdays and Thursdays 10:00am - 4:00pm. Departing from the hotel in an air-conditioned bus, the tour begins by going towards the town of Las Palmas, Jalisco. There you will enjoy a tour of the surrounding countryside with its diverse farms and plantations. Towards the north you will visit the Tequila Factory, where you will learn the tequila process and enjoy some samples. Afterwards you will return to the Velas Vallarta Hotel.
  • City and Shopping Tours - Mondays and Tuesdays 10:00am - 4:00pm. Departing from the sister hotel, Velas Vallarta. Transportation is included. Subject to availability and reservation at hotel concierge desk. Valid for all room and rate types. Departing from the hotel in an air-conditioned bus, you will enjoy a ride through Marina Vallarta and the hotel zone towards Puerto Vallarta. There you will stop at the Boy on the Seahorse sculpture and enjoy a guided visit to the Arches, Cathedral and The Rio Cuale Market where you will be able to explore the various handcraft, Souvenir and Jewelry stores. You will have the option of staying in the downtown area or return with the tour to the Resort.

  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • AAA 5-Diamond Resorts
  • AAA Approved
  • ATM Machine
  • All-Inclusive
  • Beachfront
  • Beauty Shop/Salon
  • Business Center
  • Business Services (+)
  • Cafe
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Conference Rooms
  • Elevator / Lift
  • Exterior Corridors
  • Free Parking
  • Free Wi-Fi
  • Full Breakfast (+)
  • Handicap Services
  • Heated Pool
  • Honeymoon Amenities
  • Jacuzzi/Hot Tub
  • Laundry/Valet service
  • Lounge/Bar
  • Luxury Resorts
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Night Club
  • On-Site Check In
  • Outdoor Pool
  • Parking
  • Pool Area Bar
  • Public Internet Access
  • Restaurant (+)
  • Room Service (+)
  • Sauna
  • Security Guard
  • Shopping
  • Spa
  • Spa Services
  • Swim-Up Bar
  • Tennis Courts
  • Valet Parking
  • Wake-Up Service
  • Wedding Services
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2197 reviews
from Madison, Wisconsin
Submitted on 23-05-2016
Was there for 5 days. All of the restaurants on the grounds were outstanding. Walking up and down the beach every day was perfect. Lots of couples, I would strongly recommend as a honeymoon or romantic get away.
from Lenexa, Kansas
Submitted on 23-05-2016
My husband and I had a great time at the Grand Velas in Puerto Vallarta this past April. The staff was very attentive. Hector Guicho greeted us at the door and checked on us our entire stay. He was personable and knowledgeable about the area. All of the restaurants had fabulous food and service. The spa was nicer than anything I have been to in the states. We will be definitely be back.
from Kenosha, Wisconsin
Submitted on 24-05-2016
Great resort if you like a large and busy place. Beautifully maintained, excellent pools, great exercise spa (and the rest of the spa seemed great though we didn't use it). The suites are outstanding as is the service (except occasionally in the morning when tea was late). The restaurants are all very good, though our favorite is always Piaf, the French restaurant, with superb cuisine and wait staff. Only caveat, things get noisy on the restaurants (particularly Piaf) when convention groups occu... Read more
from Chicago, Illinois
Submitted on 24-05-2016
The Grand Velas was a very nice all inclusive resort. The restaurants were excellent, however they would provide half orders of expensive entrees for all inclusive guests. For example when we ordered Chateaubriand, a half order was served. Only at the end of the meal did we see on the order slip it was half an order- the server never said a word. Until we noticed that we had wondered why the servings were so small. The facilities were wonderful. The beach was beautiful for long walks, and the po... Read more
from Long Beach, California
Submitted on 24-05-2016
Grand Velas is a five star resort with great amenities, restaurants and activities for the family. Highly recommended! Friendly staff that is there to add to the experience of a fun and friendly Mexican vacation.
from Monterrey, Mexico
Submitted on 01-06-2016
this is a spectacular hotel for m, but is almost outstanding, but the only oportunity area is the food they should have attention and care about the food, they have all of options but the taste is so so, they should have a executive chef for better taste of the food if they have a better food this Hotel is gonna be one of the best in Mexico, the rooms are great and the swingpool and the Spa is awesome.
from Toronto, Ontario
Submitted on 20-06-2016
Everything was just perfect. We have been to many resorts over the past few years but grand velas was just different. Friendly and caring staff that would just anything to make you day. Food was excellent - room service was fast and accurate. We want to go back so bad.
from Encinitas, California
Submitted on 20-06-2016
My girlfriend and I stayed at the Grand Velas Resort as part of a large group. The hotel and staff are outstanding. As an example, the hotel serves Pepsi, my girlfriend drinks Diet Coke. Within minutes, our in-room refrigerator was filled with Diet Coke.
Submitted on 20-06-2016
Our second trip here. Food is fabulous, great service, beach is clean and swimmable, new teen/tween club a great option for bigger kids. This place is impeccable, everywhere you look someone is cleaning or working on landscaping. The Lucca and Piaf food is comparable to a Four seasons and the spa is Definitely the best I've ever been to - including st Regis, Four seasons etc. it's a chill crowd, nothing flashy and people are friendly.
from Plano, Texas
Submitted on 21-06-2016
We just returned from 7 days at the Grand Velas. It was truly amazing. Great service everywhere, funny, sweet and considerate staff. They want to make sure everything is perfect all the time. Hands down the best place we have ever stayed. We are already planning our return trip.
from Aurora, Illinois
Submitted on 21-06-2016
This is a 1st class all-inclusive. The service, food, drinks, and activities were amazing. I have been to all-inclusives in Riviera Maya and Dominican Republic. This was the nicest one. What was especially nice about the restaurants was that the variety at each one was able to satisfy a group of ten from ages 15 to 80. Everyone was happy. Our excursions included a city tour, ziplines, ATV's, sailing, and jet skis. The view of the ocean and water temperatures were perfect.
from Austin, Texas
Submitted on 01-07-2016
We stayed 6 nights at this 5 star resort. I would say I have stayed at several resorts in Mexico and haven't came across a better classy resort. Infinity pool is spectacular, they have 4 Different restaurant s food and service are awesome. Staff are very friendly and helpful and would do almost anything to make your stay very pleasant. The only two things that I would point out are the ocean is not blue water by any means but it is swimmable and not the resort fault. Other thing I wish the resor... Read more
from La Canada, CA
Submitted on 01-07-2016
We have traveled all over the world and our past experiences in Mexico made us hesitant to go to Nuevo Vallarta. Staying at the Grand Velas has changed our thoughts about Mexico. Our stay was nothing short of magnificent. Our room was like any other upscale hotel except the service surpassed every other hotel, except for the Kea Lani in Maui where the staff all learned our sir name the second day and addressed us personally as a special touch. First, our concierge arrived at our door our firs... Read more
from Dallas, Texas
Submitted on 03-07-2016
The website doesn't do justice to this amazing resort. It is so beautiful and the staff is top notch! My children have become spoiled on this vacation. They are already begging to make it our annual vacation spot! Thank you for an amazing stay.
from Fullerton, California
Submitted on 03-07-2016
I travelled with my two kids, 8 & 10, and stayed for 7 nights. We had a wonderful time. Resort is beautiful. During our stay, 3 of the nights there were shows for the kids. Other nights were very slow. My kids loved spending time in the kids club. They also spent time at the teens club. The pools were nice, not over crowded. Too much chair saving by the pool though and half the time the people that saved them never used them. There is wait service at the pool for food and drinks but it seems th... Read more
from Monterrey, Mexico
Submitted on 04-07-2016
We visited Grand Velas for our 15th Anniversary and to celebrate the birthday of my son; the hotel welcomed us with a beautiful decoration at the room (octopus and other balloons figures and a cake for my son; Champagne and chocolate strawberrys for us); the attention is supberb, my daugther have had an jellyfish sting and the medical attention was immediate and very professional; everybody is very friendly and that's something you can't say from others hotels. Congratulations for all the staff... Read more
from Monterrey, Mexico
Submitted on 06-07-2016
This was probably the best hotel in which we have ever stayed. The service, food, staff, and amenities were top notch and above and beyond what anybody could ask for. I hope to return in the future and will definitely recommend this hotel and our weekend getaway to others. The spa was also amazing and very worthwhile!!!!
from Encino, California
Submitted on 07-07-2016
We stayed for a week, end of June. The resort is gorgeous and super clean. The staff are very professional, polite and welcoming. The food is good but does get very boring (and heavy) after day 3. The buffet is ok. The rooms are wonderful. Very big and clean. All the rooms have ocean views. The negatives- this is a *very* quiet, almost boring hotel. There's absolutely nothing to do. No nightly shows or entertainment like other all inclusives. We tried the adult Karoke night at the adults only b... Read more
from Tysons Corner, Virginia
Submitted on 09-07-2016
This is our 12 visit to Grand Velas. I am always amazed at the level of care with the resort. It is impeccable. The staff has watched our 3 kids grow up and has taught them to swim over the years. As always they take excellent care of us and provide were gracious to provide an upgrade. Thank you as always. We have never been disappointed. We have stayed at some of the Four Seasons around the world (which are excellent), Grand Velas is in the same category. It is bonus that food and drinks a... Read more
from La Crescenta, California
Submitted on 10-07-2016
Great hotel excellent service. Friendly and caring staff, delicious food. Beautifully decorated rooms. I loved everything about this hotel I would recommend it 100% in fact I've already told a lot of my friends about it
Submitted on 10-07-2016
Just returned from 7 day trip. Hotel and staff just wonderful. From checking in with lovely shoulder massage and cold drink to meeting our wonderful concierge Alejandro who actually came and found us twice a day to make sure we had everything we needed such as restaurant reservations and pre dinner wine delivered to our rooms He was excellent. Beach staff very attentive and friendly Yes we tipped well but they work so hard and are so pleasant they should be rewarded Even vendors on the... Read more
from Janesville, Wisconsin
Submitted on 12-07-2016
We just returned from our third stay at Grand Velas Riviera Nayarit. We traveled with our children, ages 18 and 14. From beginning to end, our stay was perfection. As always, the service, food, and amenities were top notch. This year, we had a few new experiences that really stood out. Our concierge, Chepe, was wonderful. We were celebrating our son's graduation so one evening Chepe placed fun balloon arrangements and a card in our room while we were at dinner. He also assisted with chef'... Read more
from Redding, California
Submitted on 13-07-2016
Our family celebrated together a 50 wedding anniversary. Eleven of us, ranging from 6-70. Something for everyone. Great staff, so eager to please. Food is wonderful.. Clean place, wonderful beach and pools. Swim up bar was a hit. Food service by the pool everyday was wonderful. All of were spoiled...
Submitted on 14-07-2016
We are locals and decided to try the brunch at the Grand Velas during a beach walk. Wow, are we ever glad we did (for the most part). It was a fee of $390 per person with only water included. The first half of the buffet was seafood, meat and cheese, salad fixings, breads (great oils and salts offered) and more seafood. Different types of ceviche, aguachile, shrimp cocktail, scallop salad, octopus and oyster salad. All were delicious and very fresh. The hot side of the buffet was mediocre and se... Read more
Submitted on 14-07-2016
Just returned from a short getaway to Grand Velas which was suggested to us by our travel agent, Grand Travel & Cruise. From the moment we stepped into the open air lobby, the service was incredible. Welcomed with a nice refreshing drink, cold towel and short neck massage was fantastic and a delight in the heat. And it was HOT! This property was very pretty but I would say the most incredible part was the people. We were greeted by every person we encountered, everyday by our name. They were a... Read more
from Chicago, Illinois
Submitted on 15-07-2016
The Grand Velas Nayarit is a fabulous hotel. The service is impeccable, the grounds and rooms are beautiful, and the food is delicious. My family and I have vacationed here for the past 10 years and are looking to many more years at the Grand Velas.
from Louisville, Kentucky
Submitted on 18-07-2016
Absolutely met and exceeded all of our expectations for a honeymoon destination. Staff and service are amazing. Food is excellent. We did not do any excursions because the resort had everything we wanted. We definitely want to return here one day.
from Napa Valley, California
Submitted on 29-07-2016
We cannot say enough about this amazing resort! The service is unbeatable!!!! I cannot think of one thing that could possibly make it better. It's perfect!! The food is also unbelievable! The quality and presentation is at the highest level of any culinary experience you could ask for! The rooms are gorgeous and spotless. The staff who take care of the rooms are always sweet and professional. Nothing is ever missed!!! And the views.... Ahhhhh! Spa... WOW!!! Do not skip it. No way. Vania was a... Read more
Submitted on 30-07-2016
Nice resort. Friendly staff. Stayed in a grand class suite, initially on the 7th floor. The patio was completely covered, so I asked for a room change. Without hesitation, they moved me to #606. Great room, with a large patio and plenty of sun. The food is just ok; nothing special if you've been to other all inclusive that tout their gourmet food. The pool area is not quiet. If your a couple / adult looking for a small boutique resort, this is not the place--- kids everywhere. If you ar... Read more
Submitted on 30-07-2016
The resort is beautiful, people are very nice, service is outstanding .... Highly recommended! If you're interested in activities outside the resort, make reservations with Vallarta Adventures. And do visit the "old" downtown, 30-40 min drive from the hotel. It is safe and very nice.
Submitted on 01-08-2016
Ladies trip to Mexico and couldn't have asked for more. Upon check-in, you are welcomed with a short massage, and relaxation in a lobby that looks like paradise. The staff was professional from the moment we made our reservations, through to check out. The concierge, in particular Justin Lupezio and Enrique de La Paz went above and beyond to ensure that our trip went smoothly, reservations made, activities planned, and so much more. Donald, the activities coordinator, sat with us during brea... Read more
Submitted on 01-08-2016
My husband and I just spent a week away at the grand velas. Although we didn't take our children, we were amazed at how family friendly the resort was. Daily activities for both kids and families. The facility as a whole was amazing and the service was beyond anything we expected. When we weren't participating in the vallarta adventures, we spent our days on the beach and evenings in the pool. We were beyond pleased by the service and staff. Jose Ramos attended to us multiple times while we loun... Read more
from Camps Bay, South Africa
Submitted on 02-08-2016
This resort is by far the most amazing, people friendly place I've ever been..Everyone there was helpful and always smiling...and the resort was so beautiful and peaceful...Fully inclusive means fully inclusive...and we'll worth it!!
from Sacramento, CA
Submitted on 02-08-2016
Great family vacation with our 7&9 years old. My Favorite place to stay now in PVR having stayed at Dreams Vilamagna and Now Amber. Largest hotel room I have ever stayed in, with nice view of the ocean from every room, of course better views from upper floors for more money. Food is amazing, kids Camp was fun for kids with zip lining, rock climbing, horse riding... Nice large pools with plenty of chairs. Nice beach sandy beach with warm waters. Entertainment Staff Chocolate, Omar, Xavier where n... Read more
from Vancouver, Bc
Submitted on 05-08-2016
Just returned from a week at the Grand Velas. Have stayed in many of the all inclusives in Nuevo Vallarta and this was by far the best. Rooms were large and well appointed. Beautiful pool and ocean view. Beds were a bit firm and we were not able to get a mattress topper, which was a surprise. They need to invest in some. Bathroom was a bit small. Needs to be updated with a walk in shower. Did not like having a shower in a tub. Everything else in the room was perfect. We had 2 suites that... Read more
from Delta, British Columbia, Canada
Submitted on 05-08-2016
This hotel is a must stay. It's a beautiful resort. We had a personal concierge, Alejandro, who was extremely helpful. He made all of our dinner reservations, organized cocktail service to our rooms every day and chicken in with us daily poolside to make sure we had everything we needed. We had 2 very large 1 bedroom connecting parlour suites, which was perfect as my sister and I were travelling with our elderly mother. It was like having a huge double suite. The bathrooms, however were quite... Read more
from Los Angeles
Submitted on 08-08-2016
Excellent first class hotel. Amazing restaurants and head chef Claudio just incredible. Fantastic pool service and great food. Large rooms and great service. Excellent concierge very helpful. All round excellent and first choice to stay at in Mexico.
Submitted on 09-08-2016
My family and I have been visiting resorts all over Mexico for about fifteen years. This has been the first time that I have been absolutely blown away by the service provided by the staff in the hotel. First of all, it has to be said that the rooms are absolutely beautiful, great size, comfortable beds, and very clean. The staff is always willing to help and accommodate to almost anything. Another thing that has to be said, is the quality of the dinner restaurants. There are three at the resort... Read more
Submitted on 09-08-2016
Loved Playa del Carmen so much last year, now Playa Nayarit, next Los Cabos .Great service, food, and Spa. Note, PDC has an adult only area with pool.PN is more family oriented and a smaller more intimate property.
from Hamilton
Submitted on 10-08-2016
The pool service at this bar is the best ever and I travel a lot. Handmade chocolates, popsicles, a bucket of beer, food - you name it an you can likely get it from the pool service. Food at this resort in the restaurants was average but the poolside tacos and buffet in my opinion were the best meals of the day. Rooms service is amazing for breakfast. We went in May and had no trouble ever finding shade at the pool or beach. Take the bike tour to the zoo in the morning. Only about a 15... Read more
from Los Angeles, California
Submitted on 11-08-2016
We were greeted with a drink and a welcome massage, and it only got better from there! Our concierge Isabel Ruiz took care of our every need, calling the pharmacy, ordering meds, calling the doctor, arranging dinners, making sure our transportation was on time, simply everything and always with a smile on her face. Every member of the staff was extremely friendly and spoke amazing English; the guys that played sports were so engaging that my son (12) was busy from morning to night without even... Read more
from Frisco, Texas
Submitted on 14-08-2016
First of all we almost canceled our vacation based on the daunting weather forecast which called for 90% chance of rain everyday... Glad we didn't, because in the 4 nights we were here we did not see a drop of rain!! The hotel far exceeded our expectations and I honestly can't say enough about the impeccable service we received. Everyone and I mean every single person we came in contact here had a smile on their face and genuinely seemed to love their job! Incredible! We are actually still here,... Read more
from atlanta
Submitted on 15-08-2016
Words will not do Grand Velas justice. Very hard to describe the property and most of all the incredible staff. Arrived and we greeted immediately with a nice cold cloth and a refreshing tropical drink. Service was immediate, sat down in lobby which was beautiful to register. Registration was very quick, While we were waiting or room keys we received a VERY nice relaxing massage neck and shoulders felt wonderful after a long plane trip. Rooms were tremendous, nicely decorated, great view of the ... Read more
from Woodbury
Submitted on 17-08-2016
We have gone back every year and now make it a family event. The attention to detail and service is phenomenal. I would highly recommends this hotel to anyone who is looking for luxury and unsurpassed customer service.
from California
Submitted on 26-08-2016
This was our first visit to this resort, and it was spectacular from the amenities to the service. Our room was very spacious with a great view of the infinity pool & ocean. The beach was easily accessible and great for swimming & other water sports. The entertainment staff did a great job of making everybody feel welcome. They were very friendly and were always eager to spend time with all of the guests from the bike tour they offered to playing volleyball. (A special thank you to Luis, Omar, ... Read more
from Portland, Oregon
Submitted on 29-08-2016
We will own it - yes, third time to Grand Velas, but the first summertime visit! Service is top notch and difficult to believe there could have been improvement but once again- surpassed our expectations. Jose, Miquel, and Isabel took such amazing care of us that we feel like they are part of our family! Food amazing, fun activities for kids/teens and parents. Our trip to Tequilla that Isabel helped recommend/research was phenominal -JC and Frito took amazing care of us too! Vacation to remem... Read more
from Corpus Christi, Texas
Submitted on 06-09-2016
This was the perfect place for my husband and I to celebrate our honeymoon. We had a couple massage and it was so romantic and relaxing. We didn't need or want anything. It was all taken care of. We were catered to and waited on. The resort was beautiful and clean. I will definitely go back.
from Atlanta, Georgia
Submitted on 06-09-2016
I normally stay away from big resorts but was glad this is the one I chose to be fairly close to downtown PV. Not sure I'd call this a luxury hotel. I think its a super nice property but not "luxury" compared to other alternatives you might have like Hotel Mousai or Imanta. Anyway, if you take he word "luxury" out of it, it's a really nice, solid upscale hotel with friendly, attentive, accommodating staff. Upon arrival they give you a drink and a shoulder massage in the lobby. That's a great... Read more
from Spokane, Washington
Submitted on 10-09-2016
I usually don't take the time to write reviews, but this time I wish I could write a thousand of them! The property is gorgeous and the food/alcohol is amazing. There are exquisite restaurant to chose from, so you never have to eat the same thing. My boyfriend and I have never stayed at an all-inclusive resort, and even though we have never been anywhere else in PV, we will never chose another resort. We met people from all over the world who come back because of the amazing service. All the st... Read more
from Rolla, Missouri
Submitted on 11-09-2016
The resort was beautiful our room was great. We got a little tired of the food buffet. The service was excellent. We felt pretty isolated at the resort. We went into Puerto Vallarta one day, all the shops/vendors seemed to sell the same things. This was our first trip to Mexico...I'm not sure what I expected but I didn't expect Puerto Vallarta to look so old and ran down. We definitely got tired of the vendors on the beach at the resort.
from Houston, Texas
Submitted on 16-09-2016
Great hotel. Excellent service. We had a personal concierge who sent us champagne and strawberries as a nice surprise. She also gave us a great recommendation for a ziplining adventure. Excellent spa. Definitely worth the cost. My husband said it was one of the best massages he ever had. Beautiful pool. Comfortable room. Food at Azul and Piaf was outstanding. We hope to return soon.
from Tulum
Submitted on 17-09-2016
We had a blast of relaxation and fun. The food and service was delicious especially Piaf Restaurant , Thks to Chef Marco Antonio and staff you make every night a romantic night???????? in special that gift in the room. During the day Luis keep us entertained with the pool activities. Thks Luis and Congratulations with the new family member soon to come???. Breakfast time at Azul restaurant was gooood Thks Alberto and the rest of the staff ,you always made us start with the righ... Read more
Submitted on 22-09-2016
If I could give this hotel 10 stars, I would !! BEAUTIFUL grounds, exceptional food and service, beautiful gym. Staff goes above and beyond. We will be returning. You cannot go wrong at the Grand Velas
Submitted on 23-09-2016
I had the pleasure to meet the chef Marco Hernandez at the Piaf Restaurant each night he made us excellent seven course meal the food is delicious he is very professional with a warm personality and a excellent customer service I was impress each night I highly recommend the Restaurant this place is amazing
Submitted on 23-09-2016
Everything at this resort is at its best! The beach, service, rooms and spa - could not be better! The kid's club is open until 11p.m,(and the kid does not want to leave that place!) which allowed us to to eat at Piaf, the five star French restaurant, where chef Marco Hernandez spoiled us with tasting menu every time we had dinner there, constantly coming up with something new and delicious, such as goat cheese ice cream or the lobster cappuccino! To enhance the experience, Miguel offered us a w... Read more
Submitted on 26-09-2016
Best of the best, superb, fantastic, beyond excellent ?? these are some of our comments following a holiday at Grand Velas Resort, Neuvo Vallarta, Mexico. Look no further for your perfect holiday resort. My husband and I, who travel frequently and are quite discerning, celebrated our first wedding anniversary at the Grand Velas. From the moment we arrived up to our departure it was wonderful, like being in paradise. The design of the resort is beautiful, the location (with views of the gard... Read more
from Los Angeles, California
Submitted on 09-10-2016
Great vacation. Excellent service, everything exceeded expectations, staff made sure to take care of anything we needed. all-inclusive food was high quality and only downside was the weight gain from eating it all week long. we hope to be back soon.
from Rancho Palos Verdes, California
Submitted on 15-10-2016
My family and I stayed at Grand Velas Riviera Nayarit for 7 days and were pleasantly surprised by the quality of the hotel to the quality of the staffing . First off the food was spectacular the best out of any all inclusive resort I have been to - All diamond rated restaurants. My husband and I agreed that the Mexican restaurant was the best we have actually ever had. Secondly The amenities and surroundings, beach, pool, gym was absolutely gorgeous and did not disappoint. It did not seem crowde... Read more