Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive 4.0 Stars
per guest nightly from
$277 120
Book w/ Flight and Save up to 50%
Reg. $277 pp/pn | Now From $120
Bonus: Free Resort Credit and Green Fees
  • AAA 4-Diamond Award Winner
  • Luxury Jr. Suite Amenities
  • Great Beachfront Location
  • $200 or $400 Resort Credit!
  • Free Green Fees
  • Hurry, Ends at MIDNIGHT Tonight!
Valid: Now - December 22 Not Valid: Subject to blackout!
Super Manzana 11 Manzana 9 Lote 10 Puerto Morelos 77580 View Map
Puerto Morelos, MX 77580

BookIt.com Guest Rating

Very Good 

8.0

John And Terrie from Luverne, Mn BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Mon, Sep 15, 2014
"We just got back from an amazing 6 nights Great Beachfront room...delicious food...perfect weather...and unbelievable staff and service. You gave us a vacation we'll always remember and we can't wait to go back! Thanks you to everyone at the resort!"

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Nika BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Tue, Aug 12, 2014
"It's now been a week since I got back from my week-long vacation at Now Sapphire, and I feel I can appropriately reflect on my time there now that the enchantment of vacation has worn off! To begin, I can honestly say that this was one of my most favorite vacations I've been on in Mexico (out of 8 total) Our party of 14 stayed from July 24th - July 31st as a part of the preferred club. As preferred club, we received various bonuses: beach and pool concierge, bali bed reservations, a private lounge, an additional breakfast buffet, an additional lunch restaurant, a private pool (adults only), room locations right on the beach, free wifi in rooms, and nightly turn-down service. Upon stepping off of the van from the airport, we were greeted by workers offering us wet washcloths, drinks, and assistance, and from here, the beauty of vacation began. nnThe property: the first thing you see upon walking onto the property is the beautiful expansive ocean. Essentially everywhere in the main lobby, restaurants, or main pool provides a beautiful ocean view. The Spanish style in which the hotel is designed means lots of walkways surrounded by water, as well as fountains and water features. Though it is not the biggest of hotels (only 16 buildings not including the main lobby area), there is plenty of spaces to sit, take pictures, or enjoy the fresh air. All of the restaurants, bars, reception, and stores are located on one side of the hotel, while the spa, gym, and tennis courts are located a short walk to the opposite side. nnThe food: there is one main buffet (called the Market Caf) and 5 restaurants (Mexican, Seafood, Mediterranean, Asian, and French (adults only)). There is a view of the ocean from the seafood and Mexican restaurants, as well as from the Market Caf. There is also a coffee shop in the main lobby which served things like pastries, hot pretzels, and paninis. nnFor breakfast, we tried both the main buffet and the preferred breakfast buffet (which turns into the Mediterranean restaurant at nights) and I personally preferred the main buffet because of its wider variety of food along with the beautiful ocean view. nnFor lunch, they would set up a poolside lunch buffet which was great for those of us who didn't want to get dressed and go inside to eat. Otherwise, the Market Caf and the seafood restaurant (preferred only for lunch) served lunch, but required bathing suits to be covered up.nnFor dinner, we tried all of the options except for Mediterranean and French and thoroughly enjoyed all of our meals. There were two nights out of the week when the entertainment team set up a dinner buffet in the theatre as a sort of "dinner and a show.... It was a great way to meet other people in the hotel, as the seating is family style, meaning the hostess separates the parties and seats them where there is open seating. Some of our party really enjoyed this, but others did not. nnAll in all, even the pickiest eater will find something to eat at all times of the day. Though not the most over-the-top buffets and restaurants I have experienced in Mexico, the variety and abundance was just enough. One suggestion I would have for the preferred breakfast buffet is to have more fresh fruits available. nnThe pools: there is a main pool where all of the action happened, a pool for sports, and a preferred adult's pool. There was plenty of chaise lounges (which were high quality), a towel hut (no towel cards required), and a wet and dry pool bar. Though we mostly hung out at the beach, most people hang out by the pool, therefore it is pretty loud with all of the music and people combined. There were always activities which people loved to participate in, and we loved to watch! The preferred adult's pool was a nice getaway because it is very quiet, plenty of bali beds, and has a bar all to itself. nnThe beach: we spent most of our time on the beach which had the softest white sand and was much quieter than the pool area. One of the perks of the preferred club was that we had our own concierge who would reserve palapas, chairs, and towels for us on the beach. Side note: the towels were the nicest I ever used in Mexico %u2013 they ran the length of the chaise lounge and were thick which was wonderful. There is a bar right on the beach, so no need to run to the pool bar every time. The water was very seaweed-y on some days and clear on other days but was consistently very warm and with no waves at all, which was great. nnThe drinks: the drinks were always good, and if they weren't good, the bartenders would fix them! One of my favorite things was that they would give you water bottles when asked for water, and a lot of the drinks were given in disposable cups which meant much less cup pile ups in the corners of the resort as you sometimes see in other hotels. The bartenders at the beach, were awesome. They would always come up with creative concoctions and loved to talk with us! We also really enjoyed the coffee caf in the lobby and utilized it at least twice a day. One suggestion I would have for the resort is to have a juice/smoothie caf or station. Whether that be in the buffet or somewhere else on the property, that would be a wonderful addition to an already awesome resort!nnThe service: the service was honestly the best I've ever experienced! Every single employee we came in contact with was so friendly, so willing to chat, and absolutely willing to help with whatever came up. No complaints whatsoever. nnThe rooms: the rooms were honestly unbeatable. Our location in building 1 was right on the beach, right next to the pool, and just steps away from the main area. Everything was in very good shape with up to date electronics and fixtures, and free wifi in the rooms for the preferred club! With the preferred club we received morning housekeeping as well as nightly turn-down service. Our linens and towels were changed every day, and the all of the surfaces were always cleaned immaculately. For turn down service, we received more towels, room tidying, chocolates, and the daily newsletter. The newsletter was a great touch because it let you know all of the activities for the following day, the weather forecast, and other important reminders! The minibar was always fully stocked, and the one-time snacks and liquor shooters were a nice touch!nnOverall, myself and my group really really enjoyed our stay at the Now Sapphire resort. I would highly recommend it to families, friends, couples, even solo travelers. Most everything about our vacation was absolutely wonderful and we can't wait to come back soon!"

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Samantha from Statesville, Nc BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Wed, Nov 20, 2013
"No complaints AT ALL. Everything from arrival to departure was perfect. The hotel is gorgeous, they keep it clean and your room is cleaned at least once a day. A couple of people had water leaks in their rooms, but were able to be moved with no hassle. The staff is great. They are extremely friendly and will remember you. Don't complain about them if you don't tip, that's your fault. If they are taking care of you, tip well. Don't be stingy on vacation, that's my opinion and applies everywhere I believe. The adult pool guy made us a honeymoon bali bed with flowers the day after our wedding. The bartender is the best in the business! We spent all day at that pool. The food was delicious. Of course, there were some meals that we didn't care for, but overall, it was good. It's not like you couldn't order something else. The Japanese and French place were our favorites. Room service was also good, it took awhile to get your food, but that is understandable considering we ordered around 1am! The wedding itself was perfect, wouldn't have changed a thing. They all know what they are doing. Trust them to do their jobs, because they excel at it. We did the basic package and brought down a few things. The staff was fun, they danced and partied with us. One waiter even made my sister a cross picture out of clothes pins...I mean really...superb!"

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Mike Phelan from Troy, Va BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Sun, Nov 03, 2013
"My third time back and enjoyed it immensely. We use the Preferred Adult only pool which is exceptional. I found the AC to be fine and the food in the restaurants to be good. The buffet was about what you would expect from a buffet. My daughter and her fiance have also been twice and like Sapphire very much."

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Erika from Norman, Oklahoma BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Sun, Jul 21, 2013
"We went for our honeymoon. The staff was excellent. Always extremely friendly and happy to serve us. Even the landscape workers and others like that were very friendly if they passed us by. The food was somewhat hit or miss. The room service was always just ok, but the restaurants were delicious! I wasn't too impressed with the buffet, but the others were excellent. The drinks were not very strong. They would add more liquor if we specifically asked them to, though. All the bars are easily accessible and quick to take your drink order. I would definitely recommend the Club Preferred package. My favorite perk of that was to reserve a spot under a grass umbrella on the beach. Our spot was very close to the water and the bar. The honeymoon package was very nice. They communicated it was our honeymoon very well to the staff. Once at lunch the waiter asked us how we were enjoying our honeymoon. My biggest (really my only) complaint would be that our room never cooled quite enough, and we got hot at night. We had a fantastic time and would definitely recommend Now Sapphire to others. (We went on a friend's recommendation, as well!)"

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This upscale all-inclusive beachfront resort is located half an hour south of Cancun, near the quiet fishing village of Puerto Morelos. The entire family will love this resort that stretches along a lush tropical mangrove preserve on a 5,000 foot Caribbean coastline. The pristine beach is protected by the second largest coral reef formation in the world. Discover an exquisitely private oceanfront wonder located next to the exclusive Riviera Maya. Mayan architecture, lush landscaping and resplendent ocean views and breezes create an unforgettably luxurious resort world of elegance and tranquility. Read More About Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive

Book w/ Flight and Save up to 50%
Reg. $277 pp/pn | Now From $120
Bonus: Free Resort Credit and Green Fees
  • AAA 4-Diamond Award Winner
  • Luxury Jr. Suite Amenities
  • Great Beachfront Location
  • $200 or $400 Resort Credit!
  • Free Green Fees
  • Hurry, Ends at MIDNIGHT Tonight!
Valid: Now - December 22 Not Valid: Subject to blackout!
Book w/ Flight and Save up to 50%
Reg. $277 pp/pn | Now From $120
Bonus: Free Resort Credit and Green Fees
  • AAA 4-Diamond Award Winner
  • Luxury Jr. Suite Amenities
  • Great Beachfront Location
  • $200 or $400 Resort Credit!
  • Free Green Fees
  • Hurry, Ends at MIDNIGHT Tonight!
Valid: Now - December 22 Not Valid: Subject to blackout!
Rooms & Rates for Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive
Preferred Club Junior Suite Beachfront with Exterior Jacuzzi - All-Inclusive
Preferred Club Junior Suite Beachfront with Exterior Jacuzzi - All-Inclusive
Room Sleeps up to 4 People
Your Unlimited-Luxury Plan Includes:
  • All meals included every day; buffet breakfast, lunch and buffet or a la carte dinner at any of the resort restaurants
  • Unlimited domestic and international beverages and unlimited snacks
  • Unlimited Connectivity including free Wi-Fi in all rooms and public areas and free long distance calls to USA and Canada
  • 24-Hour room service
  • Non-motorized water sports including kayaking, windsurfing, Hobie Cats, sailing and snorkeling
  • Use of Club House, with a variety of sports and games
  • Theater with different shows
  • Sunbeds and sunshade service
  • All hotel taxes and gratuities

Preferred Club Amenities:
  • Access to an elegant air-conditioned Preferred Club Lounge for private check in/out, complimentary internet access, daily continental breakfast buffet, coffee, beverages, international newspapers, evening cocktails and hors d`oeuvres
  • Access to a private pool with Bali beds, pool concierge and bar service
  • Exclusive Preferred Club Room service menu
  • Personalized night turn-down service
  • Daily newspaper delivery

Amenities: This 520 sq. ft. Junior Suite features a private balcony or terrace with views of the resort`s tropical gardens. The suite also features dark mahogany furniture and marble floors and a separate seating area. Bedding includes either one king bed or two double beds with a pillow menu and a roll away bed in the separate seating area. Bath amenities include a European spa jet shower and a hair dryer in the full bathroom. Other features include air-conditioning, a ceiling fan, cable TV, coffeemaker, telephone, safety deposit box and an iron/ironing board.
Preferred Club Junior Suite Oceanfront with Exterior Jacuzzi - All-Inclusive
Preferred Club Junior Suite Oceanfront with Exterior Jacuzzi - All-Inclusive
Room Sleeps up to 4 People
Your Unlimited-Luxury Plan Includes:
  • All meals included every day; buffet breakfast, lunch and buffet or a la carte dinner at any of the resort restaurants
  • Unlimited domestic and international beverages and unlimited snacks
  • Unlimited Connectivity including free Wi-Fi in all rooms and public areas and free long distance calls to USA and Canada
  • 24-Hour room service
  • Non-motorized water sports including kayaking, windsurfing, Hobie Cats, sailing and snorkeling
  • Use of Club House, with a variety of sports and games
  • Theater with different shows
  • Sunbeds and sunshade service
  • All hotel taxes and gratuities

Preferred Club Amenities:
  • Access to an elegant air-conditioned Preferred Club Lounge for private check in/out, complimentary internet access, daily continental breakfast buffet, coffee, beverages, international newspapers, evening cocktails and hors d`oeuvres
  • Access to a private pool with Bali beds, pool concierge and bar service
  • Exclusive Preferred Club Room service menu
  • Personalized night turn-down service
  • Daily newspaper delivery

Amenities: This 520 sq. ft. Junior Suite features a private balcony or terrace with an outdoor Jacuzzi and views of the Caribbean Sea. The suite also features direct access to the beach, dark mahogany furniture, marble floors and a separate seating area. Bedding includes either one king bed or two double beds with a pillow menu and a roll away bed in the separate seating area. Bath amenities include a European spa jet shower and a hair dryer in the full bathroom. Other features include air-conditioning, a ceiling fan, cable TV, coffeemaker, telephone, safety deposit box and an iron/ironing board.
Deal of the Day Room - All-Inclusive
Deal of the Day Room - All-Inclusive
Room Sleeps up to 4 People
Your Unlimited-Luxury Plan Includes:
  • All meals included every day; buffet breakfast, lunch and buffet or a la carte dinner at any of the resort restaurants
  • Unlimited domestic and international beverages and unlimited snacks
  • Unlimited Connectivity including free Wi-Fi in all rooms and public areas and free long distance calls to USA and Canada
  • 24-Hour room service
  • Non-motorized water sports including kayaking, windsurfing, Hobie Cats, sailing and snorkeling
  • Use of Club House, with a variety of sports and games
  • Theater with different shows
  • Sunbeds and sunshade service
  • All hotel taxes and gratuities

Amenities: The Deal of the Day Room features dark mahogany furniture and a private terrace with views of the resort`s tropical gardens. Other features include air-conditioning, a ceiling fan, cable TV, coffeemaker, telephone, safety deposit box and an iron/ironing board.
See All Available Room Types
Exclusive Call Center Special!
Must call to book.
Toll Free: 888-782-9722
Amenities: Now Sapphire Riviera Cancun All Suites Resort - All-Inclusive
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • AAA Approved
  • ATM Machine
  • Adjoining Rooms (*/Free)
  • All Suite Hotel
  • All-Inclusive
  • Audio/Visual Equipment (+)
  • Babysitting (+)
  • Ballroom (+)
  • Banquet Facility (+)
  • Basketball Court
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon (+)
  • Bicycle / Scooter Rental
  • Billiards
  • Business Center (+)
  • Business Services (+)
  • Cafe
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Coffee Shop
  • Complimentary Use of Bathrobe and Slippers
  • Concierge Desk
  • Conference Rooms (+)
  • Continental Breakfast
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Eco-Friendly
  • Express Check-Out
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Gazebo
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Handicap Services
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Live Entertainment/DJ
  • Lounge/Bar
  • Luggage Storage
  • Massage Services (+)
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Night Club
  • Non-Motorized Water Sports
  • On-Site Dive Shop (+)
  • On-Site Entertainment
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Playground
  • Pool Area Bar
  • Properties with Word of Mouth Testimonials
  • Public Internet Access (+)
  • Restaurant
  • Room Service Included
  • Sauna
  • Security Guard
  • Shopping (+)
  • Snack Bar
  • Spa Services (+)
  • Steam Room
  • Sun Deck
  • Swim-Up Bar
  • Swimming Pool
  • Tennis Courts
  • Theater
  • VIP Rooms
  • Valet Parking
  • Volleyball Court
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
  • Wheelchair Access
  • Wireless Internet Access

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.