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Dreams Puerto Aventuras Resort & Spa All Inclusive

Cancun, Quintana Roo, Mexico (CUN)

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Based on 3692 reviews
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Room & Rates
Family Room, Garden View

Family Room, Garden View

1 king bed or 2 double beds
Balcony with garden views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View

2 double beds
Balcony with pool views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

2 double beds
Balcony with ocean views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Preferred Club Marina View Two Double Bd

2 double beds
Features a private balcony

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Preferred Club Ocean View Two Double

Preferred Club Ocean View Two Double

2 double beds
Balcony with ocean views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Deluxe Dolphin View Double

Deluxe Dolphin View Double

2 double beds
422-sq-foot (38-sq-meter) room, furnished balcony with water views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Deluxe Dolphin View King

Deluxe Dolphin View King

1 king bed
422-sq-foot (38-sq-meter) room, furnished balcony with water views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Preferred Club Dolphin View King

Preferred Club Dolphin View King

1 king bed
422-sq-foot (38-sq-meter) room, furnished balcony with water views

Layout - Separate sitting area
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Preferred Club Dolphin View Double

Preferred Club Dolphin View Double

2 double beds
422-sq-foot (38-sq-meter) room, furnished balcony with water views

Layout - Separate sitting area
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Honeymoon Jacuzzi Dolphin View

Honeymoon Jacuzzi Dolphin View

1 king bed or 2 double beds
422-sq-foot (38-sq-meter) room, furnished balcony/patio with water views

Layout - Separate sitting area
Relax - Private spa tub
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Run of the House

Run of the House

1 king bed or 2 double beds
Features a private balcony

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

1 king bed
Balcony with pool views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Family Room, Ocean View

Family Room, Ocean View

2 double beds or 1 trundle bed
Balcony with ocean views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

1 king bed
Balcony with ocean views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Preferred Club Ocean View King Bed

Preferred Club Ocean View King Bed

1 king bed
Balcony with ocean views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Preferred Club Marina View King Bed

1 king bed
Features a private balcony

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Hide room details
Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

1 king bed
Balcony with garden views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Dreams Puerto Aventuras Resort & Spa All Inclusive
Km 269.5 Carretera Chetumal, Puerto Aventuras, Mexico 77750

Rooms
Make yourself at home in one of the 305 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a sauna. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Aventuras? This resort has facilities measuring 1646 square feet (153 square meters), including meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • A resort fee is included in the total price displayed.
  • Only registered guests are allowed in the guestrooms.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Concierge Desk
  • Dry Cleaning Service
  • Fitness Facility
  • Free Breakfast
  • Gift Shop on Property
  • Kiddie Pool
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Private Beach
  • Sauna
  • Spa Services
  • Steam Room
  • Swim-Up Bar
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3692 reviews
from Calgary, Canada
Submitted on 26-05-2016
Couldn't ask for a better vacation! The resort was absolutely beautiful and the service of all of the staff was excellent. The staff was very friendly and made our stay their enjoyable and entertaining!
from Crystal Lake, Illinois
Submitted on 27-05-2016
For price, room small (without a chair-had to bring one in from the deck) & moldy smelling from dampness. Shower seemed to flood the bathroom every time. Poolside room was off lobby and evening entertainment very loud the first evening. Informed there was no other entertainment scheduled during our visit, so did not change room. However, 2 nights later, the music/noise was even louder (as if it was right outside the door). Staff was friendly. Food was good and the variety of restaurants ni... Read more
from Victoria, Canada
Submitted on 27-05-2016
Food was good, staff wonderful, safe and fun. Lots going on at resort except on some nights felt it would have been nice to have more to do. Resort dis put on fun evening shows but not every night. Club didn't put any music on until after 1040 which was weird. People are in there drinking, playing pool but not even any background music was playing.
from
Submitted on 27-05-2016
The thing the made my time at Dreams amazing, was all of the friendly, genuinely nice employees I met and became friends with. They would go out of their way just to make sure my family and I were having the best time possible. The bartenders made the most thirst quenching drinks ever and the Tequlia Boom Booms, were to die for! If you and the rest of your family want an amazing time, this is the place to go!
from Vancouver, British Columbia
Submitted on 28-05-2016
The staff was professional as well as very friendly. The resort is neither too small or too large....nice personable feeling to it. The beach in front of the resort is perfect for snorkeling. And swimming......just a fantastic resort to have a vacation at.....very relaxing!!!
from Kansas City, Missouri
Submitted on 04-06-2016
Check-in was good, room was good. First morning trip to the beach found towels on chairs everywhere, with no one around. We found some unclaimed chairs, but they were all broken. Yes, that is right. Broken. I went back to the desk to complain and someone did come out and find us 2 unbroken chairs. Every morning thereafter we made coffee in our room, and headed to the beach to claim our chairs and watch the sun rise. One day there were a whole row of chairs under a cabana that were saved, a... Read more
from Shorewood, Illinois
Submitted on 05-06-2016
Enjoyed the resort, the employees were all very nice. The view from our room stunning. Loved the italian restaurant and the sushi restaurant. The water activities were a blast and our son loved joining in.
from East Rutherford, New Jersey
Submitted on 05-06-2016
it's simple, we were living in paradise for a week. we would do it all over again! from the moment we entered the resort, we were handed champagne, our stay was explained to us, our luggage was brought to our room, our room was showed to us personally by one of the staff members. Food was great, plenty of restaurant choices. the pools, bars, beach and entertainment is all right on the property. Fantastic time!
from Ontario, Canada
Submitted on 05-06-2016
Overall this was a great resort to stay at and is highly recommended. We had originally chosen Dreams PA for our wedding venue as their staff replied to our requests right away - a lot sooner than any of the resorts in the Riviera. Karla and the rest of the wedding staff were quick to respond to any of our questions, and upon arriving and discussing our wedding plans, we felt a lot more relaxed about the big day; it ran very smoothly and everyone was very professional. The resort itself was gr... Read more
from Omaha, Nebraska
Submitted on 05-06-2016
My friend and I spent five days at this resort in May 2016 and it was one of our best trips. We stayed in a Preferred room on the seventh floor. It was quite and almost seemed like we were the only ones on the floor. We meet other people in passing maybe three times the whole time we were there. :) William is the bartender for that floor and he is AMAZING. He always asked what activities we did that day and he makes the best drinks. He also kept the shots coming. Alejandro was GREAT. He found ou... Read more
from
Submitted on 29-06-2016
Exceptional Staff, helpful concierge and activity desk, resort offers sooooo many activities for family's and adults only. Wow the Portofino restaurant is a must go. Mexican buffet breakfast and dinner ala cart options were also delicious. Food is much better than the average all inclusive. I would love to bring my kids back to this resort! Beds and rooms were very comfortable. If I was to comment on a negative aspect...If your going to have a dress code, enforce it. Friends room had ... Read more
from Grand Prairie, Texas
Submitted on 29-06-2016
This resort was underwhelming. It's not in keeping with the AM resort chain that I am familiar with. I have stayed at several secrets resorts and even a sunscape resort that had nicer accomodations. The food was below average compared to other AM resort properties - the buffets were very small and the selections were limited. The Mexican restaurant was awful. This was the first time that I've ever left a restaurant and went to the buffet because the food was so bad. That particular night, ... Read more
from Howard, Ohio
Submitted on 29-06-2016
This was a great trip for our family vacation with our two girls age 10 and 7. This was our first all inclusive. The entire staff is absolutely great, especially the wait staff. Noe, Dulce, and Rubin on the beach and at the pool were our favorites. They took the time to get to know us and were always on top of it with our drinks. The entertainment folks were amazing too and treated us like family. Nightly shows were top notch! The resort itself was the perfect size for our first all inc... Read more
from Indianapolis, Indiana
Submitted on 30-06-2016
Our family of six (kids ages 6 to 13) had an absolutely wonderful time at Dreams Puerto Aventuras. The daily activities were engaging and fun and kept us busy all day - great snorkeling off the beach, catamaran rides, beach volleyball, etc. The sports and entertainment staff were terrific, especially Berenice, Jorge, Raul, Fredo, and Vianney. Berenice did an especially good job getting to know my daughter and making her feel special. There were places to eat outdoors, even in your wet bathin... Read more
from Bournemouth, United Kingdom
Submitted on 01-07-2016
This was a family holiday with friends and we've all previously visited Mexico on numerous occasions and always stayed at either Dreams or Secrets resorts as we like the experience. This however was so disappointing we contacted our Virgin holidays rep and asked to be moved to one of the others immediately, unfortunately due to others being fully booked we had to stay. The hotel manager did upgrade us all 3 rooms to the preferred club on floor 7 free of charge which are excellent and the normal ... Read more
from Bracknell, United Kingdom
Submitted on 01-07-2016
We have just returned from this hotel and had a wonderful time. Location is ideal, rooms were lovely, and staff were so friendly, nothing was too much trouble for them. Food on the whole was pretty good, although breakfast food could have been hotter. Sometimes at busy times a reservation system for the restaurants would have been a good idea.
from
Submitted on 04-07-2016
The resort itself is beautiful, however there is alot of functionality problems in the rooms with Air Conditioners not working properly. I had two connecting rooms on the 5th floor, rooms 538 and 540, and both had issues with A/C and various other problems The biggest complaint I have is the food. No way should this resort be rated a 6 Gold Apple through Apple vacations. I have had better service and food quality at McDonalds. The steaks were thin and fatty, and all portions of fish seemed ... Read more
from Shawnee, Oklahoma
Submitted on 05-07-2016
We had a great time. No question about that but what I wanted to bring to travelers attention in my review was the professionalism and generous hospitality of the Dreams Puerto Aventuras staff. From Room Service to the Front Desk, we were greeted with a kind word and a smile from everyone. Ramon (I might have this wrong but he's the best beach waiter we had!), Noe, Mauricio, Dulce the list goes on. These are the people who make your trip memorable. They work very, very hard so you don't have to.... Read more
from Aurora,Illinois
Submitted on 06-07-2016
We just recently returned from a week long stay at Dreams. I traveled with my husband and 7 year old daughter along with my in-laws. Overall we had a great trip that is very family friendly. Our room was facing the dolphins and had a great view. The room itself was a little small but it was adequate space for the three of us. My biggest complaint was the limited storage in the room. Only 1 drawer! The room was clean and quiet for the most part. We loved the balcony. It was huge and we g... Read more
from Mendon, MA
Submitted on 06-07-2016
My boyfriend and I stayed at Dreams Puerto Aventuras mid-May and we had a fabulous vacation!! Puerto Aventuras is a very nice, clean, small gated village. I felt safe and like I was in a nice beachy neighborhood with million dollar homes surrounding the resorts. Loved the area! The service staff were all wonderful and very friendly. Their entertainment staff were awesome too...don't miss the fire show. We didn't have kids with us, but I saw several staff interacting with kids and each time, it ... Read more
from Bristol
Submitted on 07-07-2016
We have just returned from a week in Dreams Puerto Aventuras, travelled with my husband and two 18 year olds. I will just bullet point! Positives; Great staff, especially in World Café and on the beach Good food; for an all inclusive the standard was good Fab coffee shop Great beach / bay; plenty of sun loungers and not all on top of each other Lovely sea; calm, safe bay to swim in No hassle; no body tries to sell you anything! Great room service; always made the room up during the day and alwa... Read more
from
Submitted on 10-07-2016
Let me start my review in stating that we (my family - my husband, 3 kids (18,14,12) and myself) have been to Mexico (Riviera Maya area) 4 times (including this stay). If this is your first time traveling to Mexico or staying at an all-inclusive resort, you might find this resort ok. I'm going to go over my experience day by day in order to go cover everything. We were told that this resort was a 4 star resort. Very kid/teen friendly. Based on their website, the pics look great, the activities f... Read more
from Winter Park Florida
Submitted on 10-07-2016
This was our 10th trip to this resort. They go out of their way to make everything perfect. The staff is excellent and have become our Mexican Family, It's our home away from home. My favorite spot is the natural salt water pool and the barracuda bar with the swings.
from Cleveland, Ohio
Submitted on 13-07-2016
We arrived for 6 days from receiving this from Cheap Caribbean. Our arrival time was late and we checked in. The check in process was easy. We came on a night with live music so it was a little hard to hear the front desk explain us the details but that was ok. Our first night we had a room with double beds even though we requested a king. They made it up to us and gave us a way better room the next day for the remainder of the stay. Our king room had the dolphin view with a balcony... Read more
from Keller, Texas, United States
Submitted on 13-07-2016
The bathroom in the first room we were in he a smell of sewer so we asked if they can move us. We were informed no other rooms were available but they would remediate the issue. The the smell reappeared after 24 hours so this time we insisted to be move to another room. They tried to move us to a lesser value room but we rejected the offer. Finally after another 8 hours they agreed to move us but we had to move ourselves. We ate in the Japanese restaurant the first night, there were 7 of us. Th... Read more
from Mohnton
Submitted on 14-07-2016
Honest review--fine for first time visitors if you are not big on swimming and exercise. You really can't swim as lagoon is too small and shallow. Natural Pool is not cleaned of seaweed enough. Good service for drinks on beach and food is good, Rooms, if ours truly was deluxe are very small and do not offer cabinets to unpack clothing. A bit stingy with the towels (have to ask) and air conditioning will not go lower than about 75. You'll have to endure some sales--coupons are to sell overpri... Read more
from Greenwood
Submitted on 14-07-2016
First off, I'm not one to normally write reviews but I felt obligated to do so. I'll try to be brief. Three out of nine of our party got Montezuma's Revenge. I was sick for about two days on the trip. I've been back for four days and have relapsed. I would not take young children as they could become very ill. As soon as we arrived to the resort, we ate lunch at the World's Cafe buffet. The first question I asked was about the drinking water. I was told that the water was purified and... Read more
from Phoenix
Submitted on 14-07-2016
Stay as far away from this trap as possible. All inclusive? Sure. 3 restaurants. Pool service? Sure just not food or waiters. Pool? Sure. One pool for the whole place. One pool. No hot tub. ONE POOL. And a small one at that. The reason I gave it two stars: their beach is lovely. A small protected cove. Service is awefull. Disinterested at best. The buffe served the same rehashed meals all week and we were so tired after 4 days we didn't know what to do. The French restaurant was good and so was... Read more
from Lunenburg, Massachusetts
Submitted on 17-07-2016
Great week, with any resort you say the good , bad and ugly reviews. Having been to other AmResorts here is my experience, independent of other trips to Dreams And NOW Resorts. Beautiful grounds but VERY small resort. This is awesome if you have kids and want to keep an eye on them with ease between the pool and beach or you want to give them a bit of freedom. Very small, safe feeling here. Beach is lovely but small. Good snorkeling, even a snorkel pool. Best bar is the swing beach bar by ... Read more
from Colorado Springs, Colorado
Submitted on 17-07-2016
The resort is a little in the small size in comparison to other resorts in the Cancun/Riviera Maya area. But what it lacks in size, it makes up in amenities and customer focus. The resort was clean all around and there was always something to do. The Staff was EXCELLENT! every one in the resort was always trying their best to ensure that your experience was perfect. From the valet parking and reception staff to the bartenders and restaurant staff. We never saw a frowny face or a delayed respons... Read more
from Barnesville, Georgia
Submitted on 18-07-2016
Very friendly staff! Provides free activities for kids all day and it is included in fees. Other resorts we looked at in the area charge ridiculous fees per child for services. I would recommend this resort for families that would like to explore the beauty of Mexico but spend within reason.
from East Weymouth
Submitted on 19-07-2016
The hotel is dated, but clean and the staff fantastic. There should be more railings for people on slippery stairs as everything gets wet from people around the pools. Not very handicap friendly; there are ramps, but very steep in many places. They will push you for timeshare presentations and claim it's not a "timeshare" and offer you a "free" dinner on the beach or something else if you go look. But anyone who thinks they will get something for nothing is fooling themselves. It will take... Read more
from Ocala, Florida
Submitted on 20-07-2016
Everything is well planned and coordinated starting with the transport from the airport. Arrived 3 hours early and the front desk was ready with a room. Explanations for all activities were immediate upon arrival. Had lunch at the seaside grill and was surprised at the selections available. Food was very good and the service is excellent. The pool area is loud and the activities constant, but everyone is having fun, which is exactly what you are supposed to be doing.
from AZ
Submitted on 20-07-2016
Just returned from a really enjoyable week at Dreams in Puerto Aventuras. Traveled with 4 adults and 4 teenagers/young adults. First time for most of the group in Mexico. We paid a bit extra for the 7th floor room 'upgrade". Rooms were exactly the same as the lower floors, just with a better view (adult pool and Dolphin area) and a lounge area with bar. Jacinto and Antonio at the 7th floor bar took great care of us! It was convenient to have the lounge available for early morning coffee an... Read more
from Wichita Falls, United States
Submitted on 20-07-2016
Our daughter was married here and I can highly recommend the resort and the staff for weddings. Very professional staff and everything flowed smoothly. We enjoyed all the different restaurants during our stay as well. Book a stay and you will not be disappointed!
from
Submitted on 24-07-2016
Our kids loved the kids club and the pool. There were lots of activities, including a Cinco de Mayo celebration and a Mother's Day celebration. The bathroom was in poor condition and the room had a slightly musty smell. WiFi was included but rarely worked in the room.
from
Submitted on 24-07-2016
Been to several Dreams resorts. This one did not disappoint! 4 kids and 2 grownups makes for a challenge pleading everyone but no problem here! Resort is compact but never feels crowded and there is an adult pool if you want to have quieter time. Dolphin experience was perfect and so nice to have the Dolphinarium on oropert to stroll anytime! Food great, staff excellent, and would go back in a minute!!
from Centereach
Submitted on 25-07-2016
Staff was excellent!! They couldn't do enough for you. We really enjoyed all the restaurants especially Oceana and Portafino. View from our balcony (ocean view room) was exquisite. Pool bars had wonderful service. There were always activities to do during the day and evening entertainment. Only draw back was a mild musty odor in the room and occasional septic smell in bathroom.
from Greensburg, Pennsylvania
Submitted on 25-07-2016
This little resort does not disappoint! There is nothing lacking that the other larger resorts can top. The property fits a lot there to meet needs of many types of travelers. I was especially excited to be invited to be part of the special Chef lunch where we wore Chef hats and jackets and prepared a gourmet lunch for the group, accompanied by the Executive Chef from the Resort and Guest Chef Loughner made it entertaining and quite a delicious event. Loved it!!! Every restaurant was even be... Read more
from Norristown, Pennsylvania
Submitted on 26-07-2016
The staff treats us like family. Their friendliness and service is top notch. We've been here 12 times and look forward to many more. Everything is well located, so nothing is far away. We love the Cinco de Mayo activities in the beach area.
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