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Courtyard by Marriott Puebla Las Animas

Puebla, Puebla, Mexico (PBC)

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Based on 168 reviews
Room & Rates
Junior Suite

Junior Suite

1 King Bed or 1 Full Sofa Bed
614-sq-foot (57-sq-meter) room, balcony with city views

Layout - Bedroom and living room
Entertainment - Free WiFi, 43-inch plasma TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, renovated in October 2015
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 1 King Bed with Sofabed

Standard Room, 1 King Bed with Sofabed

1 King Bed and 1 Full Sofa Bed
301-sq-foot (28-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 43-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, safe, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking, renovated in October 2015
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

2 Full Beds
301-sq-foot (28-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 43-inch plasma TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, renovated in October 2015, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Courtyard by Marriott Puebla Las Animas
Av 31 Poniente 3333, Esq Blvd. Atlixco, Puebla, Mexico 72400

Rooms
Make yourself at home in one of the 154 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Amenities
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. Guests can get around on the complimentary shuttle, which operates within 10 km.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puebla? This hotel has 3605.69 square feet (335 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 14 per person (approximately)
  • Airport shuttle fee: USD 25.00 per vehicle (one-way)
  • Self parking fee: USD 2 per day
  • Valet parking fee: USD 2.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 168 reviews
from Myrtle Beach, South Carolina
Submitted on 24-02-2016
Stayed 1 night during journey to Cuernavaca. I arrived late and the swift , courteous efficient service was much appreciated. The rooms are appointed as you would expect from this chain. Beds are better than local Central America product. I was very impressed and slept well.
from Dubai, United Arab Emirates
Submitted on 31-03-2016
This hotel is your average (or below average) Marriott Courtyard, indeed it looks like an older version of them, even if the hotel was open few years ago. The rooms facing the bridge have a serious noise problem between the AC units and the cars passing the bridge, is quite bad...The hotel should invest in serious isolation and good double windows. Also the service is quite below average, a simple thing like having a wake up call was not performed (and that is a serious flaw on the service) "th... Read more
from Colorado Springs, CO
Submitted on 19-04-2016
The hotel is located on a busy intersection as others have noted, which makes it difficult to pull in to. Check-in was smooth and we found the room to be clean. They have a nice pool which the kids enjoyed. Breakfast buffet was included for 2 of our party. It was good but way overpriced if you had to pay cash for it, which I did since they could not figure out how to charge it to my room. The safe in our room did not work, so we placed the do not disturb sign on our door. When we returned we f... Read more
from Richmond, Virginia
Submitted on 28-04-2016
I can easily say this hotel is one of the worst Marriot hotel as far check in and customer service I have experienced in all my travels. When one checks as a Marriot platinum member they have no idea your coming to stay at that property. Completely contradics the Marriot culture for their customer. The manager stands there and does not try to improve the process or demonstrate any customer care. The entire front desk staff to include the manager should replaced by a trained and enthusiast... Read more
from Manchester, United Kingdom
Submitted on 07-05-2016
The reception staff were very helpful, offering to let us view the room before settling on a final choice and our request for conjoined rooms through a booking agency had been sorted perfectly. Whilst the reception area and gym equipment was modern the same couldn't be said for the decor in the rooms which are in need of an urgent face lift. That said the rooms were spacious and comfortable with a good WiFi connection. The bathroom and shower in particular wasn't great nor were the well guard... Read more
from Halifax, United Kingdom
Submitted on 13-07-2016
Back for the first time after a couple of years. There's been a lick of painted added outside but inside it's like a comfortable slipper. Rooms are not the most modern decor but decent size, clean and very comfortable. Service is excellent, attentive, friendly and the hotel has a nice family feel about it. I love the breakfast here, they make me a fresh omelette and provide many interesting choices to have with it.A flyover was recently constructed which runs right alongside the hotel so rooms t... Read more
from
Submitted on 30-07-2016
We found the staff was very patient with us and our lack of speaking Spanish. We added an additional room for 3 nights and it was a seamless process. The pool was a lot of fun and great for the kiddos. The Queso fundido was delicious and we enjoyed most of the food in the dining room. The breakfast buffet was cold....the choices were good, but it definitely wasn't warm enough. We had a great time and the staff was very helpful and competent. Thank you all!
from
Submitted on 04-08-2016
The best description I can find for this hotel is: just ok. It provides you the necessary but it doesn't go beyond that. Rooms are just ok, food is just ok, service needs improvement. My advice would be to spend 10-20 dollars more and stay in a better quality hotel.
from Puebla, Mexico
Submitted on 10-08-2016
This place is run by Marriot Hotels. You get exactly the kind of service you can expect from that brand, at an adequate price in a wonderful location to move around the town. Friendly staff, nice pool, overpriced beverages and food.
from
Submitted on 30-08-2016
great attention, great value. The hotel is in a great location, there's a mall really close. I stayed for 2 nights due to a wedding, although the halls to the rooms seems old, the rooms have a new-look, comfortable beds and clean shower/bathroom, the side of the pool is really quite taking into account the busy street on the other side of the building.
from Queretaro, Mexico
Submitted on 03-09-2016
Hotel is the usual Courtyard facility, however the parking at the basement is dusty, dirt and dark. It is like the junkyard section. Rooms are confortable, bed and lobby as well as Gym and pool are nice. Personel are kind and friendly. If you are sensible to street noise, choose a Las Animas view room otherwise the avenue view rooms will keep you awake.
from Fresno, California
Submitted on 11-10-2016
We stayed here for a business trip for one week. The breakfast was included daily. It was a buffet and was good, however, never anything new. After one week, we were ready to skip breakfast. The rooms are very comfortable, but only CNN in English on TV and some TV shows that I would not watch -even at home. Clean and very good maid service. Water bottles provided daily. Restaurant was ok. We had a business meeting there one night and ordered food for 12 people. Service very good- food was... Read more
from
Submitted on 24-10-2016
Very good service at front desk and restaurant. Awesome breakfast buffet. Water pressure is very inconsistent, makes taking a shower not enjoyable. Windows really need to be replaced for newer, sound blocking ones, street noise in rooms is extremely loud.
from Orlando, Florida
Submitted on 04-11-2016
Wonderful service from door man, receptionist, dinning room, room service :) Very helpful and friendly staff. Hotel is somewhat away from centro historico but a taxi will take you there for about MEX$100. Great room service and wonderful breakfast buffet.
from Cincinnati, Ohio
Submitted on 29-11-2016
The people at the desk speak both spanish and english, so you don't have to worry about communication if you speak english. It is in a central location where you can easily walk to places like restraunts. The bathroom was kind of small, even for free people. But, overall, it was comfortable and we enjoyed our stay there!
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