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Beloved Playa Mujeres by Excellence Group - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$665 $186
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$3,649 $1,219
Per Guest for 5 Nights
Based on 2796 reviews
Escape to The Beloved Hotel in Playa Mujeres, Mexico, a beachfront resort community just a few minutes north of Cancun.
Style: Beachfront, All Inclusive Resort Community
Room & Rates
Junior Suite with Round Jacuzzi

Junior Suite with Round Jacuzzi (960 sq. Ft) - All Inclusive

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Starting from
$665 $186
Per Adult Nightly


Suite Amenities:

Each of the spacious Junior Suites (960 sq. feet / 90 sq. meter) features a private terrace, full-marble bathroom, master bedroom (bedded king or two oversized twin beds), and views of the gardens or pools. Bathroom features: a double shower for two (rainforest shower head, separate hand shower, and 3 spa jet showers), double sinks, scale, hair dryer, lighted makeup/shaving mirror, walk-in closet, and bathrobes and slippers for use during your stay. In Suite Amenities: Free wireless internet, Living room area with extra-wide sofa, Private round Jacuzzi with indoor and outdoor access, 42 flat-screen TV, Air conditioning with in-room climate control, CD/DVD player, 2 telephones with voice mail, Radio/alarm clock with iPod connectivity, Free electronic in-room safe (laptop size), Coffee/tea maker, Fully stocked mini-bar, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu available, Twice daily maid service or Writing desk and chair. Free phone calls to United States and Canada

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Swim Up Suite with Round Jacuzzi

Swim Up Suite with Private Garden (1,098 sq. Ft) - All Inclusive

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Starting from
$730 $204
Per Adult Nightly


Suite Amenities:

Located on ground-floor. Each of the spacious Swim Up Suites (1,090 sq. feet / 100 sq. meter) features direct pool access and are outfitted with a private terrace and garden, full-marble bathroom, master bedroom (bedded king or two oversized twin beds), and pool view. Bathroom features: a double shower for two (rainforest shower head, separate hand shower, and 3 spa jet showers), double sinks, scale, hair dryer, lighted makeup/shaving mirror, walk-in closet, and bathrobes and slippers for use during your stay. Private furnished terrace and garden features: breakfast table, sun beds, and lounge bed for two. In Suite Amenities: Free wireless internet, Living room area with extra-wide sofa, Private round Jacuzzi with indoor and outdoor access, 42 flat-screen TV, Air conditioning with in-room climate control, CD/DVD player, 2 telephones with voice mail, Radio/alarm clock with iPod connectivity, Free electronic in-room safe (laptop size), Coffee/tea maker, Fully stocked mini-bar, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu available, Twice daily maid service or Writing desk and chair. Free phone calls to United States and Canada.

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Ocean View Junior Suite with Round Jacuzzi

Ocean View Junior Suite (960 sq. Ft) - All Inclusive

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Starting from
$746 $209
Per Adult Nightly


Suite Amenities:

Each of the spacious Ocean View Junior Suites (960 sq. feet / 90 sq. meter) features a private terrace, full-marble bathroom, master bedroom (bedded king or two oversized twin beds), and views of the Caribbean Sea. Bathroom features: a double shower for two (rainforest shower head, separate hand shower, and 3 spa jet showers), double sinks, scale, hair dryer, lighted makeup/shaving mirror, walk-in closet, and bathrobes and slippers for use during your stay. In Suite Amenities: Free wireless internet, Living room area with extra-wide sofa, Private round Jacuzzi with indoor and outdoor access, 42 flat-screen TV, Air conditioning with in-room climate control, CD/DVD player, 2 telephones with voice mail, Radio/alarm clock with iPod connectivity, Free electronic in-room safe (laptop size), Coffee/tea maker, Fully stocked mini-bar, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu available, Twice daily maid service or Writing desk and chair. Free phone calls to United States and Canada.

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Casita Suite with Private Pool (1,098 sq. Ft) - All Inclusive - Beloved Playa Mujeres by Excellence Group - All-Inclusive - 1

Casita Suite with Private Pool (1,098 sq. Ft) - All Inclusive

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Starting from
$1,009 $259
Per Adult Nightly


Suite Amenities:

Each of the spacious Beach Front Casita Suite with Private Pool (1,098 sq. feet / 102 sq. meter, including balcony, terrace and private pool) features a private terrace with breakfast table, sun beds, lounge bed for two and private pool; full-marble bathroom with double shower for two (rainforest shower, separate hand shower and 3 Spa jet showers), double sinks, scale, hairdryer, lighted make up and shaving mirror, L`Occitane bath amenities, walk-in closet, bathrobes and slippers for adults for use during your stay; King bedded Master bedroom features: Living room area with Extra‐wide sofa‐bed; Private round double Jacuzzi with indoor and outdoor access; Air conditioning with in‐room climate control; Free Electronic in‐room safe (laptop size); Coffee/tea maker ; fully stocked minibar (drinks and snacks); 24‐hour room service; Service box for room service; Iron and ironing board; Pillow Menu; Umbrella; Twice daily maid service. In Suite Amenities: Free Wi/Fi internet service, Writing desk and chair, Electrical Outlet (desk level), Two telephones with voice‐mail, Radio/Alarm clock with I‐pod Connectivity, 42 inch LCD Flat Screen TV and CD/DVD player. Free phone calls to United States and Canada.

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Two-Story Beach Front Casita Suite with Round Jacuzzi - All Inclusive

Two-Story Casita Suite with Plunge Pool Ocean Front (1,200 sq. Ft) - All Inclusive

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Starting from
$1,080 $277
Per Adult Nightly


Suite Amenities:

With a private rooftop terrace, this luxurious Two-Story Beachfront Casita Suite with Round Jacuzzi (1.200 sq. feet / 110 sq. meter) put you right on the beach, features a private terrace with breakfast table and lounge bed for two, rooftop terrace with private plunge pool, shower and lounge bed, full-marble bathroom, master bedroom (1 king bed). Bathroom features: a double shower for two (rain style shower head, separate hand shower, and 3 spa jet showers), double sinks, scale, hair dryer, vanity mirror, VIP amenities, and bathrobes and slippers for use during your stay. In Suite Amenities: Free wireless internet, Living room area with extra-wide sofa, Private round Jacuzzi with indoor and outdoor access, 42 flat-screen TV, Air conditioning with in-room climate control, CD/DVD player, 2 telephones with voice mail, Radio/alarm clock with iPod connectivity, Free electronic in-room safe (laptop size), Coffee/tea maker, Fully stocked mini-bar, 24-hour room service, Service box for room service, Iron and ironing board, Pillow menu available, twice daily maid service or Writing desk and chair. Free phone calls to United States and Canada.

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Beloved Playa Mujeres by Excellence Group - All-Inclusive
Condominio Playa Mujeres, Playa Mujeres, Mexico 77400

Location

The Beloved Hotel in Playa Mujeres, Mexico, is a beachfront resort community just a few minutes north of Cancun.

Why Stay Here

  •  TOP TEN Summer Collection Boutique All-Inclusive Resort
  • TOP TEN Summer Collection Upscale All-Inclusive Resort
  • Greg Norman Golf Course nearby
  • Lavish Suites
  • Marble Bathrooms
  • Gourmet Restaurants

Resort Details

Playa Mujeres is an intimate seaside Mexican Caribbean resort community, home to the best hotels in Cancun. Perfect for your Cancun travel, Playa Mujeres is comprised of The Beloved Hotel, low-density luxury residences, a gorgeous spa, and inland Marina. Integrated carefully into the natural landscape of an untouched peninsula just north of Cancun Mexico. Playa Mujeres is an environmentally friendly village bringing laid-back luxury to the wilds of the region. Escape In this tranquil beachfront setting, you will find that you will meet your dreams in many forms. Wi-Fi internet service
Twice daily maid service
Welcome glass of Champagne
Personalized Check-in
Full Concierge service
Pillow menu
Babysitting ($)
Valet Service
Valet Dry cleaning and laundry ($)
Ironing service ($)
Shoe grooming

All-Inclusive Details

24 Hour All-Inclusive Resort Spacious Luxury Suites accommodations from 960 to 415 sq. Ft. Full breakfast, lunch, dinner and snacks daily. Unlimited international premium alcoholic beverages Pool and beach waiter service for snacks and drinks 24 hour room service. 3 a la carte dining options and two a la carte lunch options. A buffet restaurant for breakfast. 2 bars and 1 lounge. Personalized check in and full concierge service. Minibar with drinks and snacks. Special welcome cocktail and cool towel. 3 swimming pools (1 beachfront). Kids pool with playground. 4 outdoor Jacuzzis. Land sports and activities Kids club (4-12 years). Non-motorized water sports(sailing, snorkeling gear, kayaks). Fully equipped fitness center with state-of-art equipment. Wi-fi internet service, Free phone calls to United States and Canada. Parking and Valet parking. Twice Daily maid service. All taxes and gratuities.

Accommodation Details

At The Beloved Hotel luxury is the standard and a philosophy of wellness informs every detail. It all starts with your accommodations, where the latest amenities and entertainment put you in the lap of luxury, setting us apart from other Cancun beach hotels. 8 suite categories give you options of features such as pool access, ocean views, rooftop terraces, and beachfront location. Like everything else at The Beloved Hotel, our suites are designed to ensure upmost comfort during your stay. Our mile long, pristine white beach will provide you with hours of relaxation, which has made us one of the most renowned Cancun beach hotels.
Free Wireless internet is available in all guest rooms, and throughout the resort
At The Beloved Hotel spacious guest rooms feature a private terrace with lounge beds
All guest rooms feature luxurious marble bathrooms with a separate, round double Jacuzzi and shower
Luxury suites provide additional space, unbeatable comfort, and sweeping views of the Caribbean
A room-service box is available in all guest rooms

Restaurants, Lounges & Bars

Lupitas Restaurant Located just in front of our Lupita lounge, our newest restaurant will take you to a Mexican traditional cuisine within an urban contemporary touch. The chef has created innovated international dishes which can be complemented with a delicious Mexican Wine!
Isla Grill Restaurant Beachfront located, offering Mediterranean, Caribbean and Mexican concepts are the perfect combination to enjoy a memorable lunch. At night, an alternate menu offers options based on fish, seafood and steaks on the grill, which will entice you to enjoy an evening overlooking the lights of beautiful Isla Mujeres.
El Mar Restaurant Al fresco restaurant on the beach, delicious, grilled cuisine, snacks and pizza are available for lunch time.
Aroma Restaurant  Full American Gourmet Buffet Breakfast and for dinner time a la carte international concept with Mediterranean influences. Aroma brings casual elegance to The Beloved Hotel.
Swim-up Bar: The Swim-up Bar offers bar service in our beachfront pool or on the beach. Here you will find a variety of tropical cocktails. Feel the Caribbean breeze or just relax and enjoy a cocktail as the sun goes down at our Cancun luxury hotel.
Lupita Lounge The Lupita Lounge is an open air lounge bar surrounded by Mexican Caribbean native tropical plant patio overlooking the Marina. Discover a new way of drinking cocktails. Our bartender will guide you through a variety of signature drinks. Enjoy a delicious sushi bar from which you will be able to taste from nigiris to sushi, it is the perfect combination in a laidback atmosphere with live music.
Sushi and Ceviche Bar Located at the Lupita Lounge, enjoy our fine selection of sushi, nigris, sashimis and ceviches.

Pools & Spas


3 Swimming pools (1 beach front)
Outdoor Jacuzzis and private in-room Jacuzzis

Weddings

Free Honeymoon or Anniversary with on-suite tropical flower arrangement, preferential location of suite in the category reserved, one bottle of domestic champagne and fruit basket upon arrival, special turndown service during stay, 10% discount in all The Beloved Spa treatments. Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in. Anniversary Package: Valid seven days before or 7 days after your anniversary date. Honeymoon Package: Valid for 3 months after your wedding date.

Golf

The neighboring Playa Mujeres Golf Club brings Cancun world-class golf, with picturesque holes along the sea and lagoon.

Entertainment & Activities

From inland marina, boating and fishing could not be more convenient, and a host of other activities on sea and land mean that you never have to look far for fun. Whatever your pleasure. The Beloved Hotel offers impeccable service, lavish suites, and natural Playa Mujeres Cancun beaches all set the stage for an unforgettable experience. Water Sports: Deep Sea fishing, Snorkeling, Sunset Cruises, Sailing, Diving, Kayaks
Bicycles
Tennis Courts
35,000 Square-foot facility Spa ($)
Fitness Center

AMENITIES:
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • All-Inclusive
  • Babysitting (+)
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon (+)
  • Business Center (+)
  • Business Services (+)
  • Cafe
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Complimentary Use of Bathrobe and Slippers
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • European Plan (No Meals)
  • Fine Dining
  • Fishing (nearby) (+)
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Handicap Services
  • Jacuzzi/Hot Tub
  • Live Entertainment/DJ
  • Lounge/Bar
  • Luxury Resorts
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • Non-Smoking Property
  • On-Site Dive Shop (+)
  • On-Site Events
  • On-Site Nightclub
  • On-Site Travel Agency (+)
  • Outdoor Pool
  • Parking
  • Room Service Included
  • Spa Services (+)
  • Tennis Courts
  • Top 10 Hotel
  • Valet Parking (+)
  • Wake-Up Service
  • Water Sports (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2796 reviews
from
Submitted on 22-05-2016
The Beloved Hotel is really one of the most amazing places we have been to. We went to Beloved for our honeymoon and it was the best decision! We are not necessarily all inclusive people, but we decided we wanted to pamper ourselves for our honeymoon. From the moment we walked in we were pampered. We met a lot of staff memebers and every single one was so friendly and willing to go out of their way to get you what you need. The resort itself is one of the prettiest places we have ever seen and ... Read more
from
Submitted on 22-05-2016
My husband and I are very picky and have extremely high standards as we both work in the hospitality Industry. Beloved exceeded our expectations and lived up to all the rave reviews. The service is absolute perfection, every worker made us feel like we were the most important people in the entire resort and I'm sure every other guest felt they were treated that way as well. Every single worker was so pleasant and accommodating and so genuinely eager to make sure you are having the best time of y... Read more
from
Submitted on 23-05-2016
We were there for a family event. Our room was amazing!! But we had issues with our air conditioning the entire visit. Daily maintenance would come up, it would get better briefly & then heat up again. We didn't eat at many of the restaurants. I took nice shorts & tops only to realize they weren't appropriate dress code for evening meals. The website is very unclear on this. Room service & food on the beach was perfect! We attended a wedding while there. The wedding was gorgeous. The meal...... Read more
from Rochester, Minnesota
Submitted on 23-05-2016
It hurts to pay the upfront fees at an all-inclusive but this place is a deal. We had food from 4 different restaurants, a buffet on the beach, a wedding reception, and 24-hour room service numerous times. It was all good clearly prepared by a chef. The basic junior suite is stunning. Hot tub that opens to the ocean, a bed on the balcony, huge bathroom with a rain shower and a fully stocked bar. Lastly the beach and the pools. Three pools, one with a swim up bar, 4 hot tubs and plenty of... Read more
from Edmonton, Canada
Submitted on 23-05-2016
This hotel is the best all inclusive that I have been to. They made you feel special from the moment of arrival. None of the staff were ever pushy or seemed to expect anything (tips), however we did tip on a regular basis because the service was excellent. The hotel itself was well laid out and squeaky clean. The thing that we liked best about this place was the quiet. Even at near 100% capacity we often wondered if there was anybody else at the hotel besides the staff. There was always staff av... Read more
from Otley, United Kingdom
Submitted on 05-06-2016
This hotel is truly five star. We stayed in a junior suite and could not fault it at all. In fact it was one of the best rooms I have ever stayed in. With branded drinks, lots of space, great shower and huge balcony. The restaurants are excellent with a la carte quality and great service. The waiting staff all have a smile on their face and nothing is too much trouble. Only minor hiccup is a couple close at 2200 which is a bit early for Europeans.The hotel is basically set up for Americans who t... Read more
from Atlanta, GA
Submitted on 06-06-2016
My new hubby and I booked this trip one day before we left. Though we were last minute, we were pleased with the rates and blown away by the staff's hospitality and professionalism. I typically visit Playa del Carmen, but this was a comparable vacation. Here are more details: Overview and Location -Immaculately maintained -Short distance from the Cancun airport -Near other resorts but not crowded on the beach -Small resort with less than 200 rooms -Small children and teenagers there; neith... Read more
from
Submitted on 06-06-2016
My husband and I booked a week at the Beloved to celebrate our 10th anniversary. I wanted to splurge and get a room with all the amenities (plunge pool in particular) and did lots of research before selecting the Beloved. We are from the Midwest in the USA and do not travel much, but what we experienced was phenomenal in our opinion. The hotel contracts with a specific company for airport transfers and they were wonderful. The vehicles were VERY NICE (newer models of Escalade and Tahoe) and... Read more
from
Submitted on 06-06-2016
First, this wasn't even the hotel I was looking at. The hotel me and my girlfriend wanted to book was sold out and after great disappointment she found the Beloved and told me to take a look at it since she thought the rooms were nice and it was all-inclusive. Well i fell in love with the photos and the positive reviews and decided this is where we are going to stay. We booked the Suite with the King Size bed and the plunge pool. The room was awesome!!! Let it be known we just got back yesterd... Read more
from Denver, Colorado
Submitted on 06-06-2016
My husband and I were in great need of a holiday. It had been far too long and we both have high stress jobs (attorney, marriage and family counselor). So we decided to go all out. We wanted zero jet lag (ok, one hour, big deal) and no complications usually associated with travel to unknown places. We were so excited about going away, which usually means disappointment upon arrival! OMG, how wrong we were! We booked the Penthouse (Room 141), which is more expensive and yet, if you can swing... Read more
from Inman,SC
Submitted on 19-06-2016
Where do we start? We were not aware of any resorts above Cancun and had not planned a summer trip. Our travel agent had just returned from this Resort, called, we booked. AeroMexico charter from Charlotte. Stayed 6 nights. We have stayed at many all inclusive resorts in the Caribbean. This was our favorite. The details: We did upgrade to an ocean view room with plunge pool...2nd floor....beautiful, spacious, well appointed. We always tip...did we need to here...I don't think so, but when you ... Read more
from
Submitted on 19-06-2016
My wife and I decided to book a stay at The Beloved Hotel for our honeymoon and we were completely blown away at the service and luxury that we were afforded. Going in, we knew it was going to be a nice place, but we did not realize just how amazing it truly was. From check-in to check-out, everything was amazing. The food was amazing! There are 5 different restaurants at the resort. Not all of them are open for every meal (breakfast, lunch, dinner), but we were very satisfied at all with all of... Read more
from Inverness
Submitted on 20-06-2016
This was our fourth time staying at The Beloved - 54 nights in total and it just keeps getting better. We know we are in paradise when we get greeted by Edgar and Jenny and the Champagne flows. We stayed in our normal Casita which has a rooftop pool area. We had quite a few days of rain this trip and found that we couldn't use the rooftop or even the balcony as the rain was blowing in and even coming through the sliding doors into the bedroom. By the time we had had enough of towels on the flo... Read more
from
Submitted on 21-06-2016
We had such an amazing time for our first trip to Cancun. From the time we set foot on the resort, the Beloved staff and accomodations were nothing but the best! The resort is small, but they don't sacrifice on the options and amenities. The restaurants were amazing, all of the staff were so friendly and accommodating. We often felt like we were the only ones there because it was so private and intimate. Though every restaurant was spectacular, we took a particular liking to Lupita. We got to ... Read more
from West Orange, New Jersey, USA
Submitted on 21-06-2016
Just returned from The Beloved Hotel and can't wait to return. The facility was so beautiful, accomodations superior, staff outstanding, they could not do enough to make your stay exceptional. This resort sets the standard for others to follow with their only concern is your happy vacation and they will do whatever it takes to make your stay exceptional. We will return ASAP. Don't Miss The Beloved Hotel
from Richmond, Virginia
Submitted on 30-06-2016
My husband and I came here with our 18 yr old daughter to celebrate her high school graduation. We stayed from June 21-28th. The excellent service started with the private transfer from the airport. Our driver greeted us with cool, scented towels and cerveza! A clean vehicle and a very friendly driver made for an enjoyable ride to The Beloved. Upon arriving, once again, greeted with cool, scented towels and a welcome glass of champagne. The lobby is such a serene, welcoming spot. We were... Read more
from Las Vegas, Nevada
Submitted on 01-07-2016
We traveled here for one week during the start of the summer rainy season. This all inclusive luxury boutique resort is located 15 miles away from the airport and north of the hotel zone. Rain was not an issue despite weather forecasts predicted from my app. Humidity is inherent to the area and ,as well treated for mosquitoes as the resort is, it was a minor issue especially at nighttime (though repellent was offered by staff.) The status of this resort will change to adults-only soon, in Sep... Read more
from Toronto, Canada
Submitted on 02-07-2016
We are returning guests at The Beloved and our expectations exceeded from our already superior first trip. We were all amazed at the attention to detail all of the staff exhibited from our rooms to the lobby to the pool. The cleanliness of the whole resort was outstanding. The service at the restaurants was exemplary and the front desk â?? bell boys â?? door men were all very helpful in assisting us with whatever we wanted. The food at the restaurants were satisfying, although the menus... Read more
from
Submitted on 02-07-2016
We just came back last night after staying at Beloved for 8days. My husband and I stayed here for our honeymoon 2 years ago. For last year, we went to Excellence Riviera Cancun. ERC was great, but we missed the zen, relaxed, peaceful atmosphere of Beloved. So for this year, we decided to come back to Beloved. Beloved hotel exceeded our expectation everyday of our stay. The more we stayed, the more we have become to love this place. Here are several things we want to point out and hope these coul... Read more
from Houston, United States
Submitted on 02-07-2016
I booked the trip for me and my wife at the last minute. We wanted a place that was all inclusive and not near the party area. This was the perfect place to relax, eat, drink and enjoy snorkeling just to name a few. The rooms are huge and had the feel of a condo without a kitchen. We had a coach, jacuzzi, a show as big as a walk in closet and a bed on the patio. We had a small bar area with liquor bottles and wine plus a fridge with beer, soda and snacks. The beach area was clean and manicured e... Read more
from
Submitted on 02-07-2016
Firstly, we have never been to an all inclusive resort before so wasn't sure what to expect, but it was truly amazing! the food was good quality and they also offered 24/7 room service, food is usually delivered within 35 minutes with excellent service, the staff always asked before they entered the room & asked where you would like the food placed. The grounds are stunning, we had a pool view king-size room, the pools were relatively quiet so when we did go for a swim we had the pool to oursel... Read more
from Murfreesboro, Tennessee
Submitted on 06-07-2016
My fiancee and I decided to choose the beloved to have our destination wedding and honeymoon. We wanted something small, intimate, and luxurious. I had visited TBH on a sister trip previously, and knew that this would be the perfect place! We stayed for a week, half of our guests also stayed for a week ,and the others stayed between 3-5 days. Background: We had been working with the same wedding planner since June of 2015 and our wedding was June 2016. Any time I had questions, Maribel was q... Read more
from Los Angeles, California
Submitted on 07-07-2016
Truly one of the best all inclusive resorts in Cancun. Staff, extremely friendly and welcoming, the in room bar, fully stocked with premium bottles like Don Julio Anejo, local wine, refreshing domestic beers, 24/7 room service and fantastic restaurant choices. The swim up bar and pool area is just gorgeous overlooking the Caribbean waters. I enjoyed my stay here for a beautiful wedding on the beach. Cucumber margaritas poolside all day. The private casitas with a private pool is well worth th... Read more
from Calabasas, California
Submitted on 09-07-2016
The staff are extremely friendly and efficient, nothing is a problem for them. The hotel feels new, clean and very well kept as does the beach and pool areas. There is a great selection of food on offer which would suit pretty much everyone. This trip was our 3rd trip to Beloved. Every year we add to our group, since we love everything about this hotel, staff and location. I'd like to send a special THANKS to Jenny and Samantha who always make every effort to make sure our stay is pleasant. ... Read more
from
Submitted on 09-07-2016
From the moment you step foot at the hotel you are treated like royalty. We were greeted with champagne and a wet towel at the door. We were quickly checked in and shown around the resort. It was very quaint, relaxing and beautiful, exactly what I was looking for; a getaway from all the hustle and bustle of our busy lives. My husband and I were celebrating our 15 year anniversary and we mentioned it to the concierge who made sure we got additional perks during our stay. We upgraded to the two st... Read more
from Sao Paulo, SP
Submitted on 10-07-2016
I've booked this trip online and have no regrets of it. This is an incredible resort. Everything is made of a lot of care. We've got a Junior's suite with Jacuzzi and a beautiful view to the pool. We've get a champagne for welcome drink and another for honeymoon. Very quiet and comfortable. There's four restaurants and the food is in overall very good. We've preferred staying in "Aroma" for breakfast and tonight we've chosen different ones. We had a special dinner for our honeymoon in "El Mar" w... Read more
from
Submitted on 10-07-2016
Stayed at the Beloved from July 2-8th and had a wonderful stay for 6 nights. As we got off our shuttle bus, the bell boy helped us with our luggage and handed us two glasses of champagne and cold towels. Upon walking into the lobby, the first thing you notice is the strong overpowering perfume scent. It's the same scent as many other 5 stars hotels I've stayed at, which I found very nice - but I can understand it may be very overpowering for others. Samantha checked us in and everything went s... Read more
from
Submitted on 13-07-2016
By far the best all-inclusive resort I have been to. The service was top notch! The staff made extra effort to satisfy any requests. The restaurant and food managers arranged for special events and seatings during our stay. This is a quiet, luxury resort with a beautiful beach!
from Brick, NJ
Submitted on 14-07-2016
Was at The Beloved for our 5th time this past May for 7 days. We have gone every year for our wedding anniversary. As usual, this place has surpassed all of our expectations from being greeted upon your arrival at the front by Edgar or Christian to the front desk to the bartenders and servers, such as Antonio and Noe. Everyone top shelf! I read some of these negative reviews and I must laugh. They must either go to a place looking for issues or don't get out much. To complain about The Beloved ... Read more
from Plano, Texas
Submitted on 15-07-2016
My family and i just came back from a 4-day the All-inclusive stay at Beloved Resort in Cancun where we celebrated our daughter's 23rd birthday. Quite honestly we were blown away by the quality, genuine service and attentiveness of the entire resort staff. From the moment we arrived, Edgar the doorman gave us the best welcome experience ever, welcoming us with a glass of champagne, with a genuine warm smile. Jenny Barrazza, the Front Desk manager swiftly checked us in, despite the Resort being a... Read more
from
Submitted on 15-07-2016
It was great place with beautifull ocean and stuff was professional. Food was good, but there were just 3 restaurant for dinner and it is not enaught for us:) Our small son /3years old/ liked playing in kids zone:)
from Toulouse, France
Submitted on 18-07-2016
It needs some more experience as the infrastructure is very good The private part for pool villas are insufficient The restaurant people don't have enough experience The food is very good The hotel is far from any outside activity
from Brooklyn, New York
Submitted on 18-07-2016
The ocean water was super clear and refreshing. The rooms were beautiful and clean and the workers made the entire trip. All the employees of the hotel were incredibly friendly and made sure to cater to all your needs. The restaurant waiters were awesome and no tip seemed large enough to compensate for their kindness and consideration. Particularly the waiter, Noe, from the Isla Grill restaurant on the Hotel Grounds was so so kind and even set up a special 4 course menu for our dinner on out las... Read more
from London, United Kingdom
Submitted on 20-07-2016
We stayed for two weeks at the Beloved and couldn't have loved it more. Such a relaxing and beautiful place with friendly staff. Alex on the beach was fantastic, serving us our favourite cocktails all day without even having to ask. Definitely try the BBQ on the beach every day at lunch!
from Great Neck, NY
Submitted on 20-07-2016
Been meaning to write this for a long time & of course i don't have my list of employee names but i remember some of them. I will start by saying we usually go to Puerto Vallarta (16 times in the last 9 years) & our hotel stays run the gamut from budget to higher end and never AI. We decided on Cancun this trip because of my hip replacement surgery. I can't say enough good things about this hotel! From the moment we were picked up at the airport to the time we were taken back to the airport ... Read more
from Newton, Massachusetts, USA
Submitted on 20-07-2016
All inclusive resort with very nice facilities and friendly staff. They serve Mexican fusion, Mediterranean, and American cuisine at four of their restaurants. I wished there were sushi but I guess they have discontinued. They also offer events such as Mexican festival, taco special, and rock band, etc. I heard the resort will be adult only starting this fall.
from
Submitted on 21-07-2016
We just had 4 of the most wonderful nights of our lives at Beloved. It was the most incredible experience ever. From the relaxed environment, to the restaurants, to the impeccable service ... It was unforgettable. We were received with glasses of Champagne and our room had Bvlgari amenities. The real VIP experience. Well trained crew who went above and beyond and delivered the most amazing customer service. Thank you so much for making our vacation one of the best. Coming back for sure many o... Read more
from Lewisburg, Tennessee
Submitted on 21-07-2016
We were searching for a smaller resort to celebrate our 27th wedding anniversary. We read numerous reviews on many different resorts and decided on The Beloved. It had been years since we had visited Mexico and it sure has changed for the better. We have stayed all over the Caribbean and at all the major chain resorts over the last 27 years. We have found a new home. The Beloved is the BEST resort we have ever been to by far. Everything from the room ,beach, pool, and restaurants exceeded our ex... Read more
from
Submitted on 21-07-2016
Awesome place to vacation we loved how quiet the resort was. The employees and the service they provided was excellent. The food was great and on our last night there the waiters cooked our desert at our table. It was an awesome experience we'll be returning again!
from Aberdare, United Kingdom
Submitted on 22-07-2016
We had our 5th holiday at the Beloved Hotel 16th june -8th july 2016. we were met at front entrence by Juan Carlos with champagne and ice cold face cloths. It was lovely to see all the staff tht we have met over the years. All the staff are fantastic and iI wil take this review to say that the guest manager Claudia Castro has been very attentive ensuring that our stay was excellent. the boys at the beach were fantastic especially Alex ,Edwaudro, Danni Ofilio and Jesus who kept us fed and water... Read more
from Brooklyn, New York
Submitted on 22-07-2016
I am so confused by all the positive reviews here. I booked a vacation to the Beloved Hotel resort mid July for my mother and I. Our experience was overall good (not great) but was completely ruined at checkout. Before arriving at the Beloved, I inquired via email about booking a spa appointment for us. I was told that if I booked in advance, I would get a discount, so I did. When we arrived, we went to our spa appointment and had a good time. Well after our appointment, we go back to th... Read more
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