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Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. Each Unlimited-Luxury stay embraces the concierge-style experience with included top-shelf spirits, 24-hour room and concierge service, daily refreshed mini-bar, complimentary greens fees, and more to raise your getaway to the next level.Secrets Capri Riviera Cancun has received special recognition from the esteemed readers of Cond Nast Traveler Magazine as the secound resort in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor.com Travelers' Choice Awards. Read More About Secrets Capri Riviera Cancun - All Adults/All-Inclusive
ABOUT SECRETS CAPRI RIVIERA CANCUN
Secrets Capri Riviera Cancun a Preferred Club, concierge-style resort invites you to relax and reconnect in a world steeped in colorful Mexican splendor and history. As a AAA Four Diamond Resort, Secrets Capri promises a vacation like no other with exceptional services, breathtaking beauty and the privileges of Unlimited-Luxury. Escape to a world thoughtfully created for couples and adults to anticipate you every desire and seduce your senses.
WHAT'S INCLUDED
Embrace our sensuous world of Unlimited-Luxury, where everything is included, with our all-new Preferred Club, concierge-style resort. Share our spectacular Caribbean scenery. Rejuvenate in world class spas. Pamper yourself with 24/7 concierge and room services. Indulge in our many gourmet restaurants. Dance the night away under the stars.
ACCOMMODATIONS
290 Luxurious guestrooms and suites offer the elegance and opulence of a Mexican Hacienda while embracing you as a treasured and most privileged guest. Your comfort is paramount at Secrets Capri with a concierge on every floor attending to you with personalized care and attention.
All guestrooms and suites feature:
- Delicately appointed with fine fabrics, tropical hardwoods and elaborately made marble floors
- Four-poster king-size bed or two double beds
- Private furnished balcony or patio
- Full Italian marble bathrooms with jetted bathtub, separate shower, watercloset and double vanities
- Daily refreshed mini bars with soft drinks, bottled water and beer
- 24-hour room service
- Luxurious bath amenities
- Plush bathrobes and slippers
- 27" Satellite television
- Sound system with in-house music channels
- Alarm clock with MP3 player
- Direct dial telephone
- Climate controlled air conditioning
- In-room safe
- Twice daily maid service
- High speed internet data port
- CD/DVD players
- All guestrooms and suites are non-smoking
Introducing the Unlimited Connectivity App Suite. Get free Wi-Fi and free calling while at resort as part of Unlimited-Luxury - no additional cost, no VIP upgrade and no Preferred Club room necessary.
Download each brand's mobile app on your smartphone, tablet or mobile device and experience everything Unlimited Connectivity has to offer, without international roaming charges, fees, or service upgrades.
- Call For Free: Free US, Canada and local phone calls
- Get Connected: Calls, text, email, and surf the web over the hotel's WiFi
- Get Personal: Book spa appointments, plan romantic dining, contact staff members, make special requests, and more.
- Get Informed: Check resort map, restaurant times, menu offerings, facility schedules, and activities calendar.
- Stay in Touch: Create user profiles to keep in touch with other guests at resort.
- Stay Social: Update your status on Facebook and Twitter.
- Room Phone To Go: Register your room number to make and receive calls - just like having a portable room phone!
- Vacay Your Way: Explore the local attractions, get deals and book excursions.
Don't have an iPhone, Androi or BlackBerry? No problem! The Unlimited Connectivity Apps are also accessible as websites, viewable on your smartphone, tablet, or computer.
* Free calling to US, Canada and local Mexican land lines
GOURMET DINNING
Secrets Capri Riviera Cancun stands well apart from the ordinary all-inclusive. No buffet lines, house brands or overbearing staff. Instead, a la carte service of the finest food and beverages, a superior selection of amenities and a team of professionals who make your comfort their only concern.
Featured Restaurants:
Savor a fusion of flavors in 6 restaurants (4 air-conditioned), gourmet, a la carte restaurants offering Mediterranean, Continental, Seafood and Pan-Asian cuisine. Our chefs use the freshest local ingredients and the finest imported delicacies to make every meal a true culinary experience. Your gourmet meals will be accompanied by premium brand wines and spirits. Of course, 24-hour room service is also available.
All restaurants feature smoking and non-smoking areas; No reservations required!
Humitsu
Offering guests a fusion of Pan-Asian and Hibachi la carte delicacies, the Himitsu is open for dinner only with a Casually Elegant dress code.
Oceana
Enjoy fresh la carte seafood presented in a quiet and romantic seaside setting. The Oceana is open for dinner only with a Casual dress code.
Portofino
Explore the flavors of the Mediterranean with delicious Italian favorites served each evening. Portofinos dress code is Casual Elegance and is available for dinner only.
La Riviera
Enjoy Mexican cuisine with a variety of international specialty items and classics for breakfast and lunch. Offers a variety of theme nights for dinner. La Rivieras dress code is Casual.
Seaside Grill
Located directly on the beach, Seaside Grill offers a variety of light snacks, full meals and la carte Caribbean steaks during the evening. Seaside Grill is open for breakfast, lunch and dinner with a Casual dress code.
Cactus Club Taco and Ceviche Bar
Located beachside, the Cactus Club Taco and Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos. Cactus Club is open during the day with a beach/pool dress code.
As part of the privileges of Unlimited-Luxury, were offering guests of Secrets Capri Riviera Cancun the chance to Sip, Savor and See Secrets Silversands Riviera Cancun, Secrets Maroma Beach Riviera Cancun and Secrets The Vine Cancun as well as all Dreams Resorts and Spas and Now Resorts and Spas in the area.
Enjoy dinner and live entertainment at neighboring resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evenings entertainment.
Featured Bars
Manatees Bar
Guests can relax in the sun or shade at the swim-up bar while enjoying cool cocktails, juices and soft drinks. Wait service is provided on the pool deck.
Desires Lounge bar
Dance the night away and sip premium cocktails at the chic Desires Music Lounge.
The Lounge
Relax and spend an intimate evening in this ultra-luxurious setting.
Sugar Reef
Enjoy your favorite premium cocktail on the beach with stunning views of the Caribbean.
Rendezvous
Enjoy the finest cocktails in our lobby bar. Open 10 a.m. to 1 a.m.
SIP, SAVOR & SEE DINING EXPERIENCE
Terms & Conditions
As part of your Unlimited-Luxury privileges, you now have the option to Sip, Savor & See at nearby participating resorts from 6pm - 1am each evening! Enjoy top-shelf spirits, dinner and live entertainment during your Dining Experience.
Here's How It Works:
- Visit the concierge desk of the resort you are staying at by 3pm to make arrangements.
- Choose from any of the delectable options from participating resorts below.
- Let the concierge assist you arranging transportation.
- Have fun discovering what nearby resorts have to offer! Remember, transportation costs are not included. Reservations can be made at the visiting resort for up to 4 people per seating. Holidays and special event restrictions may apply.
Mexican Caribbean: Guests of Secrets Capri Riviera Cancun, Secrets Maroma Beach Riviera Cancun, Secrets Silversands Riviera Cancun and Secrets The Vine Cancun can choose to visit and enjoy the Sip, Savor & See Dining Experience at one another and additionally choose to visit Dreams Cancun Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Puerto Aventuras Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun or Now Sapphire Riviera Cancun.
WAYS TO PLAY
Daily Activities
By day, dive, play tennis, work out, sail, surf or snorkel beneath the warmth of the Caribbean sun. Friendly instructors and state of the art equipment are not only availablethey're included. As darkness descends and crickets sing, follow their lead to savor a cigar at sunset or head to the heart of Playa del Carmen or Cancun for all the electrifying excitement of non-stop nightlife.
Secrets Capri offers a wide variety of beach, land and water activities throughout each day, including kayaks, snorkeling, sailing, windsurfing, water aerobics, fitness, jogging, billiards, beach volleyball, tennis, and more.
The region features the tranquility of uncrowned beaches, a vast network of underground rivers, the action of eco-adventure sports including mountain biking, scuba diving, trekking, bird watching and deep sea fishing, proximity to many of Mexico's most significant Mayan archeological sites plus golf courses shopping and gourmet dining.
Scuba Diving
Learn to dive in 2 hrs. Daily FREE scuba demonstrations at the pool. Beginner dives PADI certification classes. Dives for all skill levels.
SECRETS SPA by PEVONIA
Secrets Spa by Pevonia offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Stretching over 13,000 sq. ft., situated among the Riviera Maya jungle, Secrets Spa by Pevonia allows for ultimate relaxation and a chance to spoil yourself both physically and spiritually.
The Spa features 11 treatment rooms that include:
- Private Swiss showers
- Jacuzzi baths
- A relaxation lounge
- Sauna
- Steam room
- Private showers
- Multi-functional spa suites
- Couple's massage suites
- Hydrotherapy suites
- Bridal cabin
Visit the trendy spa boutique to bring your luxurious spa experience home with you. The boutique carries a vast array of aromatherapy candles, oils, chimes, body scrubs, creams and contour products as well as prestigious beauty care lines such as Pevonia, Lanza and Gehwol.
At Secrets Spa by Pevonia, relaxation comes as naturally as breath itself. With a menu of more than 30 restorative treatments and hydro-therapies to choose from, guests will feel pampered and indulged. The spa features the first one-of-a kind spa garden on the Riviera Maya.
SPECIAL GROUP BENEFITS:
Every 6th room within the group will be complimentary, with a maximum of 3 complimentary rooms per Group Booking. One complimentary room will be offered per every 5 double occupancy rooms paid on a daily basis. In case during some nights of the group`s stay the total amount of rooms is reduced under the required 6 rooms with 5 paid double occupancy rooms, then the complimentary 6th room benefit will not be applied during those specific nights.
End client should not be charged for the applicable complimentary room nights earned based on the purchased room block. The hotel will not reimburse nor credit back the end client or the agency for any complimentary room nights paid.
One Free room upgrade to the next available category per every 10 paid rooms, with a maximum of 2 upgrades per Group Booking. Upgrade will be offered to the next available category based on the majority of rooms purchased category.
$200 in Resort Coupons per room, per stay (rules of use apply).
Group private checkin when all group participants arrive together to the resort on the same date at the same time. Group arrival flight information must be provided to the hotel with at least 7 days anticipation.
PROMO TERMS & CONDITIONS:
1. Valid for new group bookings or requests, please contact BookIt.com groups department at: linda.sanchez@bookit.com
2. Special Groups promotion applies only for social groups booking a minimum of six (6) and a maximum of 20 rooms (including complimentary rooms)
3. Complimentary rooms will apply at the same room category for every block of 5 paid rooms to a maximum of 3 per group booking and will be granted on a daily basis, not cumulative.
4. Upgrades will apply to the next room category where a room block of 10 rooms is achieved, for the average length of stay of the group.
5. Details (guests names and booking numbers) on guests receiving any Special Groups promo complimentary room stay and/or upgrade must be provided by BookIt.com to the hotel groups & conventions department, preferentially by including this information in the definitive group rooming list that will be send to the hotel 30 days prior to the group arrival. Otherwise the hotel must receive written specifications, about complimentary and/or upgraded room(s) assignment, with at least 7 days anticipation prior to the group first arrival in order to apply these benefits.
6. Resort Credit Coupons are applicable at selected services. Resort coupons are nontransferable, nonrefundable, and hold no cash or commercial value. Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons are not cumulative and cannot be combined with other coupons offered in any other promotion or special offer; they are only valid during initial stay.
7. Special Groups Promo is not combinable with other Group Promotions or Complimentary Wedding Packages.
8. Applicable Special Groups concessions are based on the original room block requested by the group. In case this room block suffers any modification, group concessions & benefits will be subject to revision and could be partially adjusted or fully voided if the Special Groups promotion requirements, terms and conditions are not fully met by the group.
9. An agreement will be issued by the resort for every group booking according to the property group policys terms and conditions.
IMPORTANT: In order to receive the complimentary room(s), all rooms are required to book at the same time. For more information please contact Bookit.com groups department at linda.sanchez@bookit.com
Print Map & Directions
Cancun International Airport:
Approximate driving time to the Secrets Capri Riviera Cancun Resort is 45 minutes and distance is 35 km (22 miles).
Driving directions from Cancun International Airport:Take the highway to Playa del Carmen (south) for approximately 35 km (22 mi). Make a U-turn at the Secrets Capri Resort.
BookIt.com Verified Traveler
Teresa White from Stamford, Ct
"for my birthday this year I decided a trip to Mexico would be a good idea since my birthday is May 5th -- Cinco de Mayo.
I found Secrets Capri while searching for all inclusive places.
my firends and I loved everything about this place and all want to return again and again.
The staff was great, the location and facility was great, the food delicious! There were no hidden charges or extra fees -- it really was all inclusive!
There were activities all day each day and a pool entertainment team to get folks involved in volleyball, bingo, ping pong tourneys, all sorts of fun stuff.
the size of this resort is just perfect as well -- not too large and not too small so you can meet people and get to know the staff.
it was a wonderful experience and I highly recommend it.
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Lori from London, Ontario
"Beautiful resort and wonderful staff! My husband and I would definitely go back."
Posted: Thu, Apr 25, 2013- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Judy Moore from Calgary, Alberta
"My Husband and I had the best ever trip to Mexico!!!
The Place was so beautiful, the staff was amazing. It was so nice to not get up early to make reservations for dinner and the food was great. We are going back next year for sure. It was so nice to have a small resort, no long trips to get some where yeh!! The rooms so nice and so clean. The ocean/beach well kept and the ocean was so nice to to swim in."
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Aj from Toronto, Ontario
"My gf and I had a great time at Secrets Capri. Get a beachfront oceanview room. Walk right out your back door 30 yards and you're on the sand. Great food - if you want a nice romantic touch, add the dinner on the beach. The food overall was great, but the beach dinner was really, really top shelf. The buffet restaurant is excellent for all 3 meals; our next favourite was the Asian (green curry chicken was the best). If you are a bit of a geek that gets a kick out of nature, you'll see iguanas and coatimundis right there on the grounds.Do the Dolphinaris excursion. The only thing that left a little to be desired for us was the ocean onsite - very stirred up by constant, small waves, so you can swim, but no visibility at all for snorkelling. The beach itself is not dirty as I've read - it is clean and well kept, just narrow. Otherwise, best resort I've stayed in overall, partly since, as posted, everything is within 2 - 4 minutes of your room. Nice pool, great service, drinks, food, great pool, really nice coffeebar, decent entertainment onsite.Topnotch staff."
Posted: Tue, Apr 23, 2013- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Grant from Ottawa, Ontario
"Ola !!!!
This was the most fabulous vacation my husband and I ever took.
Anyone who has anything to complain about here is either a snob or must be royalty .... otherwise you will find this resort outstanding and most importantly what makes it outstanding is the people who work there.
Our unending thanks and gratitude to all the staff- especially, our bar tender along with everyone else. Special thanks to the staff member who greeted us upon our arrival at the Lobby bar and remembered us every single day of our vacation. To our wonderful friend and waiter for breakfast everyday at the Riveria -Sergio. To another staff member who took care of our room everyday and always had a smile and a kind word when we saw him. To the amazing staff members at the SPA.... there are so many amazing and outstanding people who worked hard everday to make our stay special and make us feel like family. SO when you arrive at Secrets Capri and are greeted with 'Welcome home' if it feels oddly out of place at the time trust us when you leave your heart will ache like it did the first time you ever left home and you will long for nothing more but to dream of going back home very soon. To every single staff person who we encountered we thank you from the bottom of our hearts for making our stay so memorable and we commend you on your work ethic and your genuine kindness and heartfelt hospitality. So our Secret Capri staff this time it our turn to say .... It is was our pleasure!!!!!!!!!!
Brenda and Grant (Buck) Ottawa Canada"
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Fisher from Charleston, Sc
"Great resort! Excellent food, friendly staff, and very clean."
Posted: Sun, Apr 14, 2013- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Brandon B from North Liberty, Iowa
"Nice Resort. Beach is not as nice as picture (recent storms), but still nice enough to lay out and relax. Nicest beach in the 2-3 mile strip of resorts. Ages were young newlyweds to retired snowbirds. Adults only, romantic setting, but still can have a party like atmosphere. Service was great. Restaurants were tasty. No reservations required except for hibachi style grill. Best Day will be your travel accommodations agent. Tips were not allowed but readily accepted. Plan to bring a roll of ones. Try to stay 5 days or longer if you plan to do excursions. Lots to see in the area. Chichen Itza is a long drive but worth the trip. Tulum and Coba are closer half day trips. Cancun is for college students, Riviera Maya and Playa Del Carmen is for couples and families. Bring cream SPF 30 - 50 and aloe lotion. Do the spa early if you are going to do it (sun burn). Hydro therapy was great. DO NOT talk to anyone at the airport accept your assigned driver and company representatives. Others will try to talk you into time share crap. Would highly recommend staying here to anyone. US $ excepted everywhere."
Posted: Mon, Mar 25, 2013- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Robert Long from Alliance, Ne
"Overall trip was great...Secrets was everything promised and highly recommend the SPA, very eloquent. Staff very professional and polite."
Posted: Mon, Mar 04, 2013- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Melissa from Morrison, Il
"Had a nice time at the resort, but there were some things I was disappointed in. When I first walked into the resort I noticed a strange odor(sulfur, sewer gas,???)in the lobby and seem to never go away throughout the whole vacation. The room we stayed in faced the front of the resort and lacked a view period. The lighting in the room was very poor(dim), and there was a lack of storage space for your clothes to be unpacked. Sometimes the room was not as clean as it should've been. However, the bed was comfortable and the A/C did work good. The pool was heated only on one side, but since it was nice weather it didn't really seem to matter to most folks. The pool was not as clean as I thought it should've been. The bottom of the pool had broken tiles(small square tiles) in places and the bottom was slippery. I did slice my toe good on one of the broken tiles. There were bird feathers, leaves, and floaties throughout the pool and I just felt it could've been a lot cleaner for a top rated resort. Oh, one more thing, the pool is a bit dangerous around the pool bar area. It slopes up and it's not visible in the water that it slopes up and throws most everyone off when approaching the bar. Just about everyone slips, or stumbles when they approach the pool bar for the first time. On a good note, the area around the pool was well kept and comfortable, and the staff was very accomodating. I really enjoyed the staff and their friendliness. Very polite and respectful, and funny too. All around the food was okay, but nothing spectacular. Beach area at resort is very small and needs some tending to(not at all like the pictures). I most likely won't stay at this resort again for the fact it's somewhat dated and need updating, but I will never forget the staff ....They were very thoughtful, hardworking, and friendly people and I enjoyed my stay because of them. I would say this is an average resort ...."
Posted: Tue, Feb 19, 2013- Overall Experience:
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Norma Jordan from Vincennes, Indiana
"We booked three rooms for us, our son & daughter and their spouses. We enjoyed the all adults hotel, with kids at home with sitters. We have stayed at 5 different hotels and the food here was the best of any of them. Their alcohol was better, also, with name brands served if you asked. The waiters and bartenders were friendly and service was excellent. It was cool and rained two of the days we were there, and the most popular place was the hot tub. Sitting and talking with guests from all areas of the globe was quite enjoyable.
This hotel is smaller and has the advantage of not being so far to walk to the lobby and restaurants. Some of the other places you had to wait for a shuttle, it was so far. The disadvantage to the smaller hotel was that there was not a live band, but a DJ. The bar for dancing had a very small dance floor. They had an excellent Mexican night with food and local dancers."
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Kris And Shannon from Keller, Tx
"Hotel and staff was better than expected. The beach is small, not dirty, just small. It still had plenty of room to walk in the sand and sit in the cabanas or lay in the beach beds. Food was great. They do have a buffet by pool in day time and buffet restaurant inside, otherwise it is made to order. Drinks are top shelf if you ask. They are strong if you ask too. Tip them a little every once in a while to show your appreciation nthey work harder than most places to give you great service. Rooms are clean and beds are very comfy. Sheets are high end. Pillow options in room are down and faux down. I am a bed and sheet freak and I slept like a baby every night in a freshly turned down bed. I recommend this resort and will be returning as soon as possible. If you are planning a wedding or renewal, I recommend this resort. the photographer took 386 shots that we HAD to buy. They were awesome!"
Posted: Mon, Feb 04, 2013- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Millie Dewitz from Lakewood, Ca
"Pros: Romantic dinner on the beach was great. Awesome service. Spa was nice with the hydrotherapy prior to my massage. Himitsu and Portofino Restaurants we're good. Barefoot Grille was nice too.Overall service was very good. A couple of good shows in the ballroom.
Cons: Horrible littered beach, what there was of it. Very eroded. Expected beautiful white sandy beaches with turquoise water. Room we were put in was supposed to be a balcony over looking the ocean. We had a balcony overlooking red dirty tar paper with the ocean in the distance. We changed rooms. Very little nightlife for an adult resort. No consistency with staff. Most of them didn't have answers to simple questions. Room Service food was disgusting as well as La Riviera restaurant. Seaside Grille was fair. There we're dirty stained tablecloths in all the restaurants. Pastry in the coco café we're stale. Very small cups of coffee. Half of the swimming pool was freezing cold. Other half was heated. Jacuzzi was Luke warm. When we checked in, we were introduced to a VIP concierge who gave us information on the hotel and said to call him for anything we needed. We never saw him again. Overall, I would not recommend this hotel. You will be disappointed."
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Moriah Hall from Danville, Pa - Pennsylvania
"We had a very nice time at this resort. The staff is phenomenal and the property is great. We had perfect weather over the holiday season, which is much better than being in Pennsylvania! We thought the Cactus Grill was the best food in the whole place, so make sure you go there for lunch and get ceviche and taquitos. If you want to meet fun people, definitely hang at the pool or the Desires night club. We had a blast, and can't thank the staff enough!!!"
Posted: Thu, Dec 27, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Marrien from Broken Arrow, Oklahoma
"We had a great stay from December 1 thru December 8. The staff was so efficient and helpful, always there to please. There is so much to do, or so little to do, whatever you want, they help you achieve it. There were so many memorable staff we couldn't possibly remember all of their names but guy at the pool bar can make anything you want and then some....and usually making 3 or 4 at a time. Marrianna on entertainment was so full of energy, she was worth the trip alone...the food was wonderful, all restaurants were good and in the evenings, you cannot imagine the work they went through to set up a dinner by the pool....we WILL return"
Posted: Mon, Dec 10, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Diana from Staten Island, NY
"Beach is horrible. Beach pretty much does not exist. You cannot swim there. Flag was red and even when it was yellow you still can't go in. Food is ok, some pretty good but overall selection is not great. Entertainment could be much better. There is not much to do in the resort. The Spa Hydrotherapy room was great."
Posted: Sun, Dec 09, 2012- Overall Experience:
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Chad from Dixon, IL
"The food was probably the best food that I've eaten overall. It is a smaller resort, but the staff really are very service oriented and friendly.nnThe negatives were that we did request a king size bed as I am 6'4' tall, and ended up with a double bed room for the first night. Why would an adult-only resort even have rooms that were double beds? The staff did upgrade us to an ocean-view king room the following day when one became available. One night the water in the shower quit running completely for several minutes, and another day the pressure was down to a trickle. The $200 resort credits are just coupons off of wine or spa treatments which are very expensive to begin with, so you'll still end up paying out of pocket if you want any of these. They really aren't giving anything away as they make it seem with the $200 resort credit.nnOther than those issues, we enjoyed our stay at Secrets resort. It would be nice if you knew ahead of time what type of room you'd be getting, as I would rather book a different resort altogether than end up with a double bed. "
Posted: Sat, Dec 08, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Elwood from Pennsauken, NJ
"Over all the trip was great. The service was wonderful and the food and drinks were top notch. A couple things you should be aware of before booking this resort is the beach area is gone due to recent storms so hanging at the pool area is your best bet. The pool is large enough to accommodate a large number of people so that should not be an issue. There is not much of a night life at the resort. So if you like to party into the night you may be by yourself at the sportsbar/disco. I would recommend this resort if you are looking for a layed back relaxing vacation with people aged 30 . If you want the wild and crazy party vacation this is not the place for you."
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Tatyana from Los Angeles, CA
"Just returned from my trip to Secrets Capri. Staff is friendly - that's about it. Food is less than average , in Japanese restaurant sushi are horrible. Entertainment is very poor. If you are a beach person - do not go there: waters are not clear, extremely hard access into the water (halls, ditches and sandbags at the bottom). People are reserving spots on the each before 7am, by 10am - there are no available lounges,tents or gazebo's.
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Awad,maher from Morganville, NJ
"The beach is horrible. There is literally very little sand and the rest are sand bags put in the water to preserve the shore. We couldn't get in the beach at all as the bags of sand were slippery from the moss. The hotel ,however ,is good even though it is old. The food is good but not a lot of varieties. The staff are great. The room is good. It doesn't deserve 4 1/2 stars."
Posted: Mon, Dec 03, 2012- Overall Experience:
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Karen from Edmonton, Alberta
"Just returned form Secrets one week of luxury and relaxation. Service was wonderful. Food great. Hotel , beach and facilities well maintained and managed.
A smaller Adult resort well worth taking in."
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Frank from Sewell, New Jersey
"My wife and I celebrated our 15 wedding anniversary last week at Secret Capri with some friends. This was our first all inclusive but we have been on alot of cruises before. I have to say this was the best most relaxing vacation we have ever had. I would recommend this to anybody interested. The service, food, and staff were all excellent, these people work super hard to keep you happy. The one downfall was the sales pitch at arrival, I was there to relax and I felt like I was not able to even get in the door before they started asking me to go to another Secrets for a sales pitch. Also, if you dont go to the sales pitch all the coupons they give you for messages, private dinners, and discounts are virtually worthless. Other than that I have no complaints and would do it again."
Posted: Wed, Nov 14, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Julia McKay-Wilkinson from Charlotte, North Carolina
"I only have one negative comment. The food in the lower level seafood restaurant was not good in my opinion. Let me also say that others may disagree as it was constantly filled and many waiting to be seated in the outside area. However, I have no complaints about anything else. I strongly recommend getting your airport transfer to the resort when you book your reservation for the resort. Easier and cheaper if done then. When you arrive you receive a welcomed moist towel along with a drink ( alcohol or bottle water) The Bell Staff are very pleasant and accommodating. They even remembered my name throughout my stay! The Portafina Restaurant was fabulous! Great food, excellent service. My first time there I was greeted by name and each time thereafter again greeted by name. My previous nights waiter came by my table and said hello and that he was glad to see me back again, even when I was not in his section! The entire resort was wonderful. Every staff member was very polite, accommodating, and acted very happy to be of service. They were always asking to be of service, whether on not I needed anything. They also replied to my 'thank you' with 'it is my pleasure' and it really seemed to be their pleasure. The rooms was spacious and kept very clean. Entertainment was different each night. Concierge was very helpful even with outside tour arrangement that had been made with resort booking. Spa staff also wonderful. Spa was fabulous so go if you want a great experience and you can also use the free resort bucks to get $40 off! Bartenders were speedy and pleasant as well. Pool area is also nice and spacious, kept clean, they have floaties to use and an abundance of towels. Wait staff in pool are are also friendly and efficient. I receive a free photo session with the photographer with a free photo and if you want any other the others they are only $15 for a nice size photo. All in all it is a great place to go and feel pampered and actually where your business with them is appreciated!"
Posted: Sun, Jul 29, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
JM from New Braunfels, Tx
"We just returned from Secrets Capri in Mexico. We were pleased with the accomodations. The staff were friendly and the service was great. The resort is beautiful. Food was great. Drinks were great, but no Dos Equis (my preference). Great Spa- must try it out. The only reservations that we had was the night life. By 9 pm the place is shut down- pool closed, hot tub closed. No night entertainment outdoors at all. Bar on beach open until 11 pm. Not sure when the sports bar closes. It was dead after 11- we did not stick around. The sports bar provided a small band one night and karaoke one night until about 10. After that- nothing much to do in entertainment. Best suited for those looking for peace and quite. About 45 minutes from the aiport- 15 minutes into nPlaya- go to 5th street for shopping. I would go back, but will probably look for more night entertainment next time. "
Posted: Tue, Jun 26, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Rob from Nederland, Texas
"I've been to Sandal's resort a few times, and this resort far past what I was expecting. From the moment we arrived we were treated great. The staff is aways working hard to make your stay a one you wont forget. The food was great and the drinks were the same. It seem they had something to do all day and night. I cant say enough how much we enjoyed this resort. We can't wait to get back next summer. P.S. if your a beach person dont expect clear water...the storms have took thier toll on this beach."
Posted: Sat, May 19, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Phillip from Granger, IN
"One of the most relaxing vacations my wife and I have ever been on. The staff was amazing and took care of everything. Wish we didn't have to leave. What an amazing country!"
Posted: Wed, Mar 21, 2012- Overall Experience:
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- Would Return or Recommend?Yes
"My husband and I travel every year in mid March and in the fall and I travel for work functions as well. We have stayed at some very high end hotels so my standards are quite high. We also have stayed at several all inclusive resorts all over the country. This was the best resort we have ever stayed at!!! The service should be commended. Every single staff member went above and beyond to serve you and were very friendly! The food was the best we have ever had with several choices from italian to steak to seafood to chinese. We really enjoyed the pool side service for drinks and lunch and the waiter Artuto who came around daily with fresh salsa and guacamole and fruit and ice cream, amazing. Then the specialty coffee drinks at night were a real treat. The rooms were very romantic with canope beds and there was a lot of entertainment and music at night with dancing too! The pool and beach were beautiful as well and we enjoyed the workout room and spa too! It also was not too crowded which was nice. We are recommending this resort to our friends and family and I would recommend it to anyone reading this review! Get ready to be pampered and have an amazing time!! We will be back! "
Posted: Mon, Mar 25, 2013- Overall Experience:
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"9.7 what a joke! First of all the beach is not whats shown on its website.Its 1/10 the size, muddy seaweed infested water with uprooted trees that one couple I met cut their feet on.There was a hurricane a year ago that destroyed the beach,Thanks for letting me know,I wouldnt have stayed there if I knew the truth.Everybody was angry about the beach and complained about the food.The room service food was gross! And the lobby staff was so unfriendly,no good morning ,no hello, no thanks for your stay,couldnt even answer simple questions.One moment I was struggling with my moms wheel chair and trying to open the lobby door with no help from the bellman who was 3ft. away. The place is a complete joke! Stay away from this resort!"
Posted: Fri, Jan 11, 2013- Overall Experience:
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"Was very impressed with resort staff and the cleanliness, the bar was stocked with l top shelf liquor . The most disappointing things was the beach,the photos that are shown in promo info.
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"I already sent you an email saying how great my trip was, but I don't mind saying it again. We had the best vacation EVER. Everything was top-notch and the price was great. I could not fault anything. Thank you again!"
Posted: Sun, Jan 01, 2012- Overall Experience:
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"A lot of people are skeptical about 'all-inclusive' packages. I have to say this has been my most affordable, enjoyable, relaxing and pleasant experience... ever!!!!
It all started with with bookit (bestday) staff picking us up at the airport. We were met at the door by hotel staff who took our bags on one side and handed us glasses of champagne on the other.
There were 5 eateries (including Hibachi and Italian) to choose from - breakfast, lunch and dinner; not to mention numerous bars at vantage points all over the resort, and the waiters who were willing to bring you anything - be it at the poolside or at the beach.
With 24/7 free room service you could stay indoors all day if you did not want to take advantage of the numerous hotel entertainment activities or the 'swim-up' bar or even the opportunity to dine at Secret Capri's sister resort restaurants (also included in the package).
Now if you find this review helpful, check out their spa (ask for discounts and/or specials)
My only worry on this trip was and is still how this resort breaks even. This was totally worth it.
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- Would Return or Recommend?Yes
"From the moment we arrived in Mexico we had an incredible experience. We were greeted by smiling staff at the resort and felt spoiled by their excellent service.
The rooms were spacious and clean, the pool and beach area inviting and the evening activities entertaining.
We hope to return again and will definitely stay at a Secrets resort.
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"Our first visit to Mexico and WOW, we can't wait to go back. The resort is stunning....from the champagne and cool towel upon arrival to the wonderful pool and beach areas to the great food at the restaurants. The rooms are very clean with housekeeping and turn down service every day. It is a bit Americanized but that's to be expected at a resort. The only complaint I have is the wait staff sometimes seem to 'forget' about us in between courses but the food more than made up for the wait."
Posted: Tue, Oct 18, 2011- Overall Experience:
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"We just got back from our honeymoon at Secrets Capri Riviera and it was OUTSTANDING!!!"
Posted: Sat, Oct 15, 2011- Overall Experience:
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"My boyfriend and I went to Secrets Capri for 5 days, first week of Sept. Got to tell ya..The Best Time Ever! I don't know where to start..the food: AMAZING! The staff: Super Friendly! The room: Beautiful and Always clean. The resort: Just Beautiful! I honestly don't have one complaint. Our food orders were always correct and delicious! The amazing thing was the service; every single person was extremely friendly and they all remembered our names! They would greet us when we didn't even remember half the time who they were, we couldn't. On our 3rd day, the concierge called in the middle of the day just simply to ask if we were satisfied, having a good time, if our room was clean, if the food was good and so on. We also walked down the beach and come to find out, our beach and sand were the cleanest; may not seem like much, but when you are walking barefoot stepping on a rock stuck in the sand is painful!
When out by the pool, there is always someone coming around every 10-15 mins asking if you want a refil on your drink.
Also, every day they have activities that the entertainment team plans, take advatage of them! They make your stay more memorable and enjoyable and they're free from the resort. There are movies being shown almost every night out by the pool. Basically, I cannot say enough good things about this place, you have to go and experience for yourself! (My BF gave it a 7 out of 5!)"
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"Beautifull resort, clean beach, awesome food, very friendly and accomodating staff, but do not expect the same level of costomer service on weekends. If you plan to book an excursion (to shop, see ruins...) do that on a Sunday. "
Posted: Sun, Jun 19, 2011- Overall Experience:
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- Unlimited Luxury 24 Hours All Inclusive Resort
- All-New Preferred Club concierge-style resort
- Full breakfast, lunch, dinner and snacks each day boasting six restaurants without reservations
- Unlimited premium and domestic brand beverages at any of the five exquisite bars, including beach, pool, lobby and swim-up, located throughout the resort
- Luxury Rooms and Suites accommodations with welcome plate of fruit and bottle of sparkling wine
- 24 hour Luxury Room Service
- Luxurious bath amenities, plush bathrobes and slippers
- Floor concierge providing private or in-room check-in
- Daily refreshed mini bar with premium brand liquors (the premium liquors only once and upon arrival)
- Internet access in the business center
- Complimentary newspaper delivered daily to guests room
- Personal invitations to cooking demonstrations, wine and tequila tastings and chefs table dinning events
- Choice of times for daily suite make-up and turn down service
- Pool and beach concierge and wait service
- Non-motorized water sports including kayaking, and beach and pool volleyball
- Daily activities and events
- Nighttime entertainment featuring evening shows, live performances and rock n roll beach parties
- COMPLIMENTARY NEWLYWED AND ANNIVERSARY PACKAGE: Welcome letter, Fresh fruit, bottle of sparkling wine, special turn down service, breakfast in bed with mimosas (reservations must be made in advance with concierge), 15% discount on all spa treatments. Please request newlywed or anniversary package at time of booking. Couple will be required to present a copy of wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date.
- - Unlimited Luxury 24 Hours All Inclusive Resort
- - All-New Preferred Club concierge-style resort
- - Full breakfast, lunch, dinner and snacks each day boasting six restaurants without reservations
- - Unlimited premium and domestic brand beverages at any of the five exquisite bars, including beach, pool, lobby and swim-up, located throughout the resort
- - Luxury Rooms and Suites accommodations with welcome plate of fruit and bottle of sparkling wine
Reg.
HINT: Book Hotel w/Flight to SAVE MORE!
- FREE $200 Resort Coupons
- Book 5 Rooms and Get 1 FREE!
- FREE Green Fees!
- Award-Winning Resort
- Lobster and Premium Drinks
- Hurry, Ends at MIDNIGHT Tomorrow!
Reg.
HINT: Book Hotel w/Flight to SAVE MORE!
- FREE $200 Resort Coupons
- Book 5 Rooms and Get 1 FREE!
- FREE Green Fees!
- Award-Winning Resort
- Lobster and Premium Drinks
- Hurry, Ends at MIDNIGHT Tomorrow!
All Inclusive Features:
- Complete Meals and Drinks Including Breakfast, Lunch and Dinner
- Fitness Center and Cardio-Conditioning Facility, Jogging Track, 1 Tennis Court, Outdoor Jacuzzi, Library and Billiard Area
- Water Sports Including Kayaks, Snorkeling, Sailing, Windsurfing, Scuba Diving Demo, Water Aerobics, Yoga Classes, Latin American Dancing Lessons, Archery, Golfing Cage, Bungee Trampoline, Beach Volleyball and Bocce Ball
- Nightly Entertainment Including Star Gazing and Bonfire Show, Casino Night, Theme Dinner Shows, Nightly Shows, Professional Performers, Live Music and Desires Bar Lounge
- All Gratuities are Included
Amenities: Spacious Junior Suites of 570 sq ft on the ground floor is size and offer superior amenities including; 4 poster king or 2 double beds, magnificent scenery in the Yucatan Peninsula, sitting area, private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, water closet and double vanities, equipped with phone and sound speaker. Bathrobes and slippers, 27" satellite television, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, direct dial telephone high speed Internet date port, alarm clock, electronic in-room safe, coffee/tea maker, a mini bar stocked with beer, soft drinks, juices, and water.
All Inclusive Features:
- Complete Meals and Drinks Including Breakfast, Lunch and Dinner
- Fitness Center and Cardio-Conditioning Facility, Jogging Track, 1 Tennis Court, Outdoor Jacuzzi, Library and Billiard Area
- Water Sports Including Kayaks, Snorkeling, Sailing, Windsurfing, Scuba Diving Demo, Water Aerobics, Yoga Classes, Latin American Dancing Lessons, Archery, Golfing Cage, Bungee Trampoline, Beach Volleyball and Bocce Ball
- Nightly Entertainment Including Star Gazing and Bonfire Show, Casino Night, Theme Dinner Shows, Nightly Shows, Professional Performers, Live Music and Desires Bar Lounge
- All Gratuities
Amenities: All Deluxe rooms are 474 sq. ft. in size and offer superior amenities including; 4 poster king-sized or two double beds, magnificent scenery in the Yucatan Peninsula, private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, water closet and double vanities, equipped with phone and sound speakers. Bathrobes and slippers, 27" satellite television, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, direct dial telephone high speed Internet data port, alarm clock with MP3 docking station, electronic in-room safe, coffee/tea maker, and a mini bar stocked with beer, soft drinks, juices, and water.
All Inclusive Features:
- Complete Meals and Drinks Including Breakfast, Lunch and Dinner
- Fitness Center and Cardio-Conditioning Facility, Jogging Track, 1 Tennis Court, Outdoor Jacuzzi, Library and Billiard Area
- Water Sports Including Kayaks, Snorkeling, Sailing, Windsurfing, Scuba Diving Demo, Water Aerobics, Yoga Classes, Latin American Dancing Lessons, Archery, Golfing Cage, Bungee Trampoline, Beach Volleyball and Bocce Ball
- Nightly Entertainment Including Star Gazing and Bonfire Show, Casino Night, Theme Dinner Shows, Nightly Shows, Professional Performers, Live Music and Desires Bar Lounge
- All Gratuities
Amenities: Spacious Junior Suites of 603 sq ft on the ground floor is size and offer superior amenities including; 4 poster king-sized bed, magnificent view of the Caribbean Sea and located on the ground floor, sitting area, private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, water closet and double vanities, equipped with phone and sound speaker. Bathrobes and slippers, 27" satellite television, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, direct dial telephone high speed Internet date port, alarm clock with MP3 docking station, electronic in-room safe, coffee/tea maker, a mini bar stocked with beer, soft drinks, juices, and water.
All Inclusive Features:
- Complete Meals and Drinks Including Breakfast, Lunch and Dinner
- Fitness Center and Cardio-Conditioning Facility, Jogging Track, 1 Tennis Court, Outdoor Jacuzzi, Library and Billiard Area
- Water Sports Including Kayaks, Snorkeling, Sailing, Windsurfing, Scuba Diving Demo, Water Aerobics, Yoga Classes, Latin American Dancing Lessons, Archery, Golfing Cage, Bungee Trampoline, Beach Volleyball and Bocce Ball
- Nightly Entertainment Including Star Gazing and Bonfire Show, Casino Night, Theme Dinner Shows, Nightly Shows, Professional Performers, Live Music, and Desires Bar Lounge
- All Gratuities
Amenities: Spacious Junior Suites of 679 sq ft and offer superior amenities including; 4 poster king-sized bed, magnificent full view of the Caribbean Sea and located on the ground floor, sitting area, private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, water closet and double vanities, equipped with phone and sound speaker. Bathrobes and slippers, 27" satellite television, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, direct dial telephone high speed Internet date port, alarm clock with MP3 docking station, electronic in-room safe, coffee/tea maker, a mini bar stocked with beer, soft drinks, juices, and water.
All Inclusive Features:
- Complete Meals and Drinks Including Breakfast, Lunch and Dinner
- Fitness Center and Cardio-Conditioning Facility, Jogging Track, 1 Tennis Court, Outdoor Jacuzzi, Library and Billiard Area
- Water Sports Including Kayaks, Snorkeling, Sailing, Windsurfing, Scuba Diving Demo, Water Aerobics, Yoga Classes, Latin American Dancing Lessons, Archery, Golfing Cage, Bungee Trampoline, Beach Volleyball and Bocce Ball
- Nightly Entertainment Including Star Gazing and Bonfire Show, Casino Night, Theme Dinner Shows, Nightly Shows, Professional Performers, Live Music and Desires Bar Lounge
- All Gratuities
Amenities: All Deluxe rooms are 474 sq. ft. in size and offer superior amenities including; 4 poster king-sized or two double beds, magnificent scenery in the Yucatan Peninsula, private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, water closet and double vanities, equipped with phone and sound speakers. Bathrobes and slippers, 27" satellite television, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, direct dial telephone high speed Internet data port, alarm clock with MP3 docking station, electronic in-room safe, coffee/tea maker, and a mini bar stocked with beer, soft drinks, juices, and water.
All Inclusive Features:
- Complete Meals and Drinks Including Breakfast, Lunch and Dinner
- Fitness Center and Cardio-Conditioning Facility, Jogging Track, 1 Tennis Court, Outdoor Jacuzzi, Library and Billiard Area
- Water Sports Including Kayaks, Snorkeling, Sailing, Windsurfing, Scuba Diving Demo, Water Aerobics, Yoga Classes, Latin American Dancing Lessons, Archery, Golfing Cage, Bungee Trampoline, Beach Volleyball and Bocce Ball
- Nightly Entertainment Including Star Gazing and Bonfire Show, Casino Night, Theme Dinner Shows, Nightly Shows, Professional Performers, Live Music and Desires Bar Lounge
- All Gratuities
Amenities: All Deluxe ocean view rooms are 506 sq. ft. in size and offer superior amenities including; 4 poster king-sized bed, magnificent view of the Caribbean Sea, private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, water closet and double vanities, equipped with phone and sound speakers. Bathrobes and slippers, 27" satellite television, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, direct dial telephone high speed Internet data port, alarm clock with MP3 docking station, electronic in-room safe, coffee/tea maker, and a mini bar stocked with beer, soft drinks, juices, and water.
- 24 Hour Room Service
- 24 Hour Security
- 24-Hour Front Desk
- AAA Approved
- ATM Machine
- All-Adults
- All-Inclusive
- Audio/Visual Equipment (+)
- Banquet Facility (+)
- Beach Front
- Beach Service
- Beauty Shop/Salon (+)
- Billiards
- Business Center
- Business Services (+)
- Car Rental Desk (+)
- Complimentary Use of Bathrobe and Slippers
- Concierge Desk
- Conference Rooms (+)
- Currency Exchange
- Dry Cleaning Service (+)
- Elevator / Lift
- FREE Golf (nearby)
- FREE Morning Paper
- FREE Parking
- FREE Weddings
- FREE Wi-Fi
- Fine Dining
- Fishing (nearby) (+)
- Fitness Facility
- Gazebo
- Gift Shop on Property (+)
- Guest Activity Desk
- Handicap Services
- Heated Pool
- Honeymoon Amenities
- Horseback Riding (nearby) (+)
- Ice Machine
- Interior Corridors
- Jacuzzi/Hot Tub
- Library / Video Library
- Lounge/Bar
- Luxury Resorts
- Massage Services (+)
- Massage Therapist (+)
- Medical Services (+)
- Multilingual Staff
- Night Club
- Non-Motorized Water Sports
- On-Site Dive Shop (+)
- On-Site Entertainment
- On-Site Travel Agency (+)
- Outdoor Pool
- Parking
- Pool Area Bar
- Porter / Bellhop
- Postal Services (+)
- Properties with Word of Mouth Testimonials
- Public Internet Access (+)
- Restaurant
- Room Service Included
- Sauna (+)
- Security Guard
- Snack Bar
- Spa Services (+)
- Steam Room (+)
- Sun Deck
- Swim-Up Bar
- Tennis Courts
- VIP Rooms
- Valet Parking (+)
- Volleyball Court
- Wake-Up Service
- Water Sports (+)
- Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.
