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Sandos Playacar Beach Resort - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

At the heart of the Mayan Riviera, a protected area which still contains many traces of the fascinating Mayan civilization. A mystical culture which r
Style: Mayan Culture Meets Contemporary Resort
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Based on 4615 reviews
Room & Rates
Standard Garden View Room - All-Inclusive

Standard Garden View Room - All-Inclusive

Best Rate Guaranteed
Starting from
$288 $137
Per Adult Nightly
All Inclusive Features:
  • Daily meals to include every day, 24 hour room service. You can choose from 8 restaurants, 5 of them are specialty restaurants for a la carte dining. (Mexican, Italian, and Mediterranean)
  • Unlimited domestic beer, soft drinks, house wine, and domestic + international cocktails 24 hours within the Resort
  • In rooms, Mini Bar with mineral water, soft drinks, and beer (restocked every other day), Safety box
  • Tennis (unlimited day and night use within schedule of operation, on a first come first served basis), Includes equipment (balls & rackets), proper attire and court shoes required
  • Water sports: Pedal boats, Boogie board, Windsurfing, Sailing, + Kayaking, Snorkeling gear and Scuba Diving lessons in pool
  • Gym: Free use of exercise equipment and sauna.
  • Daily activities program: Guided walking tours, archery, darts, boccia, table tennis, language lessons, dancing courses, billiards, football, basketball, aerobics, beach activities, pool games and water aerobics, water polo, beach and water volleyball
  • `Kids Club` from 9:30am to 1pm + 3pm to 5pm (Children 4-8/9-12 years) with supervised full activities program: Children`s pool and playground, games and crafts, and mini disco
  • Nightly entertainment: Cabaret Shows, Music Halls, and Theme Nights
  • No cover charge at disco. Sports and entertainment team.
  • Hotel taxes and services charges included

Amenities: Two double beds or one King-size bed. Private and deluxe spacious bathroom with shower and hair dryer. Air conditioning and ceiling fan for optimal climate control, satellite color television, safety deposit box, telephone, and a mini-bar with mineral water, soft drinks, diet and regular soda and beer. Balcony with Garden or partial Ocean view.
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Junior Suite Riviera with Jacuzzi (620 sq. ft.) - All-Inclusive

Junior Suite Riviera with Jacuzzi (620 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$303 $143
Per Adult Nightly
POLICY OCCUPANCY IN THIS SUITE: Five persons maximum. Three adults with one child (1 king size bed + 1 sleeper sofa bed in suite) OR two adults with two children (1 king size bed + 1 sleeper sofa bed in suite) OR two adults and three children (two double beds + 1 sleeper sofa bed in suite). Children must be from 0-12 years old.

All Inclusive Features:
  • Daily meals to include every day, 24 hour room service. You can choose from 8 restaurants, 5 of them are specialty restaurants for a la carte dining. (Mexican, Italian, and Mediterranean)
  • Unlimited domestic beer, soft drinks, house wine, and domestic + international cocktails 24 hours within the Resort
  • In rooms, Mini Bar with mineral water, soft drinks, and beer (restocked every other day), Safety box
  • Tennis (unlimited day and night use within schedule of operation, on a first come first served basis), Includes equipment (balls + rackets), proper attire and court shoes required
  • Water sports: Pedal boats, Boogie board, Windsurfing, Sailing, + Kayaking, Snorkeling gear and Scuba Diving lessons in pool
  • Gym: Free use of exercise equipment and sauna.
  • Daily activities program: Guided walking tours, archery, darts, boccia, table tennis, language lessons, dancing courses, billiards, football, basketball, aerobics, beach activities, pool games and water aerobics, water polo, beach and water volleyball
  • `Kids Club` from 9:30am to 1pm + 3pm to 5pm (Children 4-8/9-12 years) with supervised full activities program: Children’s pool and playground, games and crafts, and mini disco
  • Nightly entertainment: Cabaret Shows, Music Halls, and Theme Nights
  • No cover charge at disco. Sports and entertainment team.
  • Hotel taxes and services charges included

    Amenities: Spacious Junior Suite room with 2 double beds or 1 king size bed. Sitting area with a sleeper sofa. Terrace or balcony. Full private bathroom, toilet, double vanity, hairdryer, Jacuzzi type bath and separate shower. Air-conditioning, Plasma TV via satellite, telephone, ceiling fan, alarm clock, coffee maker, iron and ironing board, mini-bar stocked with mineral water, soft drinks and beers. Safety box.
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Superior Oceanfront Room - All-Inclusive

Superior Oceanfront Room - All-Inclusive

Best Rate Guaranteed
Starting from
$394 $187
Per Adult Nightly
ADULTS ONLY IN THIS ROOM!

Inclusive Features:
  • Daily meals to include every day, 24 hour room service. You can choose from 8 restaurants, 5 of them are specialty restaurants for a la carte dining. (Mexican, Italian, and Mediterranean)
  • Unlimited domestic beer, soft drinks, house wine, and domestic + international cocktails 24 hours within the Resort
  • In rooms, Mini Bar with mineral water, soft drinks, and beer (restocked every other day), Safety box
  • Tennis (unlimited day and night use within schedule of operation, on a first come first served basis), Includes equipment (balls + rackets), proper attire and court shoes required
  • Water sports: Pedal boats, Boogie board, Windsurfing, Sailing, + Kayaking, Snorkeling gear and Scuba Diving lessons in pool
  • Gym: Free use of exercise equipment and sauna.
  • Daily activities program: Guided walking tours, archery, darts, boccia, table tennis, language lessons, dancing courses, billiards, football, basketball, aerobics, beach activities, pool games and water aerobics, water polo, beach and water volleyball
  • `Kids Club` from 9:30am to 1pm + 3pm to 5pm (Children 4-8/9-12 years) with supervised full activities program: Children’s pool and playground, games and crafts, and mini disco
  • Nightly entertainment: Cabaret Shows, Music Halls, and Theme Nights
  • No cover charge at disco. Sports and entertainment team.
  • Hotel taxes and services charges included

Amenities: One king size bed, bathroom with shower, hand shower and marble bench for added comfort, hair dryer, vanity mirror, air conditioning, safety box, and telephone.

Special Amenities: Bath robe per adult for use during their stay, shower cap, mouth wash, body lotion, mini bar with mineral water, refreshments, bottled water, soft drinks, diet and regular soda, and domestic beer, satellite color television, welcome fruit basket, coffee maker, iron and ironing board, radio alarm clock, balcony with guaranteed ocean view, and VIP treatment.

Sandos Select Club Privileges: Special room location in Royal Club section, private registration, concierge service, VIP guest identification, guaranteed reservations at a la carte restaurants once the reservation has been made by the guest, check out up to 3pm (subject to availability), turn down service, reserved area at the beach with hammocks, Sandos Royal Club Lounge with drinks and canapes from 7am through 11pm, and pillow menu.
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Hacienda Junior Suite - All-Inclusive

Hacienda Junior Suite - All-Inclusive

Best Rate Guaranteed
Starting from
$737 $350
Per Adult Nightly
All Inclusive Features:
  • Daily meals to include every day, 24 hour room service. You can choose from 8 restaurants, 5 of them are specialty restaurants for a la carte dining. (Mexican, Italian, and Mediterranean)
  • Unlimited domestic beer, soft drinks, house wine, and domestic + international cocktails 24 hours within the Resort
  • In rooms, Mini Bar with mineral water, soft drinks, and beer (restocked every other day), Safety box
  • Tennis (unlimited day and night use within schedule of operation, on a first come first served basis), Includes equipment (balls & rackets), proper attire and court shoes required
  • Water sports: Pedal boats, Boogie board, Windsurfing, Sailing, + Kayaking, Snorkeling gear and Scuba Diving lessons in pool
  • Gym: Free use of exercise equipment and sauna.
  • Daily activities program: Guided walking tours, archery, darts, boccia, table tennis, language lessons, dancing courses, billiards, football, basketball, aerobics, beach activities, pool games and water aerobics, water polo, beach and water volleyball
  • `Kids Club` from 9:30am to 1pm + 3pm to 5pm (Children 4-8/9-12 years) with supervised full activities program: Children`s pool and playground, games and crafts, and mini disco
  • Nightly entertainment: Cabaret Shows, Music Halls, and Theme Nights
  • No cover charge at disco. Sports and entertainment team.
  • Hotel taxes and services charges included

Amenities: A spacious suite with two double beds or one king size bed, living room with a double sofa bed, private deluxe and spacious bathroom with shower, vanity mirror, and marble bench for added comfort, hair dryer, safety box, air conditioning, satellite television, mini bar with mineral water, refreshments, and beer, and balcony overlooking the native forest. Extensive Junior Suites distributed in 16 buildings of 10 units each one with solarium and own swimming pool, creating a Mexican atmosphere of Villa surrounded by exuberant tropical vegetation.
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Sandos Playacar Beach Resort - All-Inclusive
Paseo Xaman-Ha Manzana 1, Lote 1 Fracc.Playacar, Playa Del Carmen, Mexico 77710

Location

Located in the exclusive development of Playacar, Sandos Playacar is a 4-star beachfront all-inclusive resort and spa surrounded by the Natural Wonders of the Caribbean. At the heart of the Mayan Riviera, a protected area which still contains many traces of the fascinating Mayan civilization.

Why Stay Here

Strategically situated in Playacar.
Perfectly integrated in its natural surroundings.
With access to the finest beaches.
Features an original Mexican design and magnificent layout.
Childrens activities to make sure your kids wont get bored.
24-Hour room service available.
Waiter service at the beach and around the pool.

Resort Details

The Sandos Playacar Resort blends seamlessly into the local scenery, recreating a typical Mexican Hacienda. It is also strategically positioned a short distance from the archaeological sites of Tulum and Coba and the ecological water parks of Xcaret and Xel-Ha, offering the ideal opportunity to combine culture and fun in an incomparable setting.

All-Inclusive Details

• Elegant accommodations with Private Balcony or Terrace! • In Room Amenities: Two double beds or one King Size bed. Private marble bathroom with multi-head shower and bench for additional comfort, Hairdryer, Air conditioning, Satellite color TV, Telephone, Minibar with mineral water, soft drinks and beer. Safety deposit box free. Garden, Swimming Pools or partial Sea views. • All meals (buffet breakfast, buffet lunch and buffet dinner), snacks and dinner at the speciality restaurants with A la carte service. • 8 Restaurants including 5 a la carte • 3 Bars. • Unlimited national and imported drinks between 11:00 am and 2:00 am, including in the Disco. • Waiter service for drinks at the beach and around the pool. • 24-Hour room service (meals and beverages). • Free Wi-Fi in Lobby only. • Tennis (unlimited use of courts during opening hours). Includes use of equipment (balls and rackets); appropriate attire and shoes required. • Water sports: Windsurfing, sailing and canoeing (depending on weather conditions; lessons not included). Scuba diving lessons in the swimming pool. • Gym with Nautilus equipment. • Spa ($). • Sauna, Massages and Beauty Treatments ($). • 3 Swimming pools. • Use of games room with billiards, table tennis, backgammon, chess, dominoes and cards. • Daily program of social activities. Aerobics classes, calisthenics and beach activities. Pool games and water aerobics. Water basketball. • Kids Club with supervision, kiddies pool, PunchnJudy theatre, mini-cafeteria, play area, Super Nintendo, TV See special programme. • Teens Club with pool tables, table tennis and soccer table. • Bicycle tours and unlimited use of bicycles during the day during service hours. • Evening entertainment: Shows and Themed Evenings in the Theatre. • Disco. • Full program of activities with our Entertainment and Sports Team. • All Gratuities.

Accommodation Details

Two double beds or one king bed
Private bathroom with shower
Hair dryer
Air-conditioning
Satellite television
Telephone
Mini bar with mineral water, refreshments, and beer
Safety box
balcony with garden or ocean views

Restaurants, Lounges & Bars

Big Buffet Festival (Main Restaurant): International Buffet. Dress code: T-shirt and footwear obligatory.
Iztapalapa Pool Bar-Restaurant: Buffet Snack.
Mediterranean Restaurant: Specializing in shellfish, meat and poultry with a salad bar. Dress code: Shirt, long trousers and shoes required.
il Piamonte (Italian Restaurant): Restaurant featuring Buffet Italian specialities. Dress code: Shirt, long trousers and shoes required.
Asiana Restaurant: Restaurant featuring A la carte Asian specialities. Dress code: Shirt, long trousers and shoes required.
El Gaucho (Steak Restaurant): Restaurant featuring A la carte Steak specialities. Dress code: Shirt, long trousers and shoes required.
Gourmet French Restaurant: Restaurant featuring A la carte French specialities. Dress code: Shirt, long trousers and shoes required.
La Bambola: Cafa and Sport Bar.
Agave Blue.
Beach Bar.
Dance On Discotheque: Over-18s only.
A la carte Restaurants: Reservations required.

A LA CARTE DINNER POLICY: 3 night stay = one dinner reservation, 4 - 6 night stay = two dinner reservation, 7 night stay = three dinner reservation . Dress code: casual attire. Casual elegance in the evening, dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants.

For the Family

Kids Club with supervision, kiddies pool, PunchnJudy theatre, mini-cafeteria, play area, Super Nintendo, TV See special programme. Teens Club with pool tables, table tennis, soccer table and soft-drink machine. See special programme.

Pools & Spas

3 swimming pools

Weddings

HONEYMOONERS FREE ADDED VALUES: Fruit Basket and Sparkling Wine upon arrival. Please request your Honeymoon package at time of booking. Wedding certificate of proof of marriage could be requested at time of check in.

SANDOS PLAYACAR WEDDINGS

Turquoise Breeze

Serenity  Blue

Hidden Paradise

 

We Also Offer:

South Asian  Weddings

A la Carte Weddings

Honeymoon Package

Sandos Weddings Incentive $1,000 OFF(90 rooms Nights Min Stay)

More Info: weddings.mx@sandos.com

 

Entertainment & Activities

Resort Facilities: Gym with Nautilus equipment, sauna, massages, and beauty treatments. Floodlit tennis courts - medium-slow artificial grass and fast hard surface. Volleyball and basketball courts. Water sports centre with: Scuba diving, snorkeling, windsurfing, kayaking and sailing (lessons not included). Disco. Video games room. Covered theatre for evening shows. Meeting rooms and banquets for groups. Board Room. Travel agency and car hire. Boutique. Exchange bureau. Films and photo developing. Medical Service. Beauty salon. Temazcal.

AMENITIES:
  • 24-Hour Front Desk
  • All-Inclusive
  • Babysitting (+)
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon (+)
  • Billiards
  • Business Services (+)
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Game Room (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Horseback Riding (nearby) (+)
  • Kiddie Pool
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Night Club
  • Non-Motorized Water Sports
  • On-Site Travel Agency
  • Outdoor Pool
  • Public Internet Access (+)
  • Restaurant
  • Room Service Included
  • Sauna
  • Security Guard
  • Spa Services (+)
  • Sun Deck
  • Tennis Courts
  • Theater
  • VIP Rooms
  • Volleyball Court
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4615 reviews
from Hondo, Texas
Submitted on 23-05-2016
This has been my go to place to stay when visiting Playa del Carmen. I feel like I'm being generous by giving them an average rating. My husband & I travel to Mexico every year. We visit different places just to try something new & we tend to stay in Rui Palace Resorts when they are available. So, not my first rodeo. Unfortunately, I think it will be my last time to stay here. It's been 4 yrs since we last stayed here, but it's just not the same grand place that it used to be. The good th... Read more
from Vancouver, British Columbia, Canada
Submitted on 23-05-2016
Sure, this hotel is a little run down in places, and the food on occasion was cold. Our room had the typical caribbean musty smell, but the staff at this hotel more than made up for anything I could have had a little grumble about - they were all so friendly, very polite, very accommodating, always smiling and they all looked so happy in their jobs - a credit to the management personnel. I never ever felt like a tip was required, such a change from many other resorts we have visited. A special m... Read more
from Baltimore, Maryland
Submitted on 24-05-2016
A group of 6 of us traveled during the week of 5/14-5/21/16. We stayed at the Riu Palace Peninsula in Cancun in 2015, so we figured we would give the Riu Palace Riviera Maya a try. By the way, we rated the RPP in Cancun a 5 out of 5 last year. The RPRM has a lot of potential and we definitely enjoyed our trip overall. Pros: Check-in was quick and easy. Food overall was very good. We only at the buffet for dinner because the menu selections for the a la carte restaurants were not very appe... Read more
from
Submitted on 24-05-2016
First of all let me say that this is a beautiful hotel it's a little dated like some say but not to much. We had our wedding on Friday may 20 on the beach and had our private reception in the Brazilian restaurant botafogo and everything was perfect. Big thumbs up to Veronica the wedding coordinator she did an excellent job getting everything together. The photographer Mauro from adventure photos produced some excellent shots from our special day. Don't hesitate to book this hotel for your specia... Read more
from Arlington, Virginia
Submitted on 25-05-2016
I had the pleasure of staying at the Ríu Riviera Maya for seven days. It is an absolutely beautiful hotel. It is located next to the most beautiful beach that I have ever seen. The beach has beautiful white sand. The water is clear and has the most incredible shades of turquoise. The temperature is perfect! The rooms are clean and comfortable. The service is absolutely amazing. Everyone who works in the hotel is always willing to help and to make your stay a very pleasant one. The food is abund... Read more
from New York City, New York
Submitted on 03-06-2016
So I took a solo vacation for my birthday. I wanted to spend a few days living in the lap of luxury, so I'm so glad I chose the Riu. The minute you drive up into their circular drive you are treated like royalty. The jr suite I got was spacious with a separate seating area and balcony. The pool was awesome. I was afraid that it would be overrun with kids because there are only two pools. But the pool is huge and there was space to spread out. The beach was BEAUTIFUL. The waiters will find you on... Read more
from Newport -Trefdraeth, United Kingdom
Submitted on 04-06-2016
My wife and I have just returned from a relaxing two week holiday here. Just a couple of negatives, despite there being signs by the swimming pool saying reserving of sun loungers was not allowed this rule was not adhered to, most mornings after 1000 you would find it hard to get two loungers together that didn`t have towels or other stuff on them, normally there would be more towels than people. The musty smell in the room due to the humidity was something we got used to but having clothes sme... Read more
from Bristol, England, United Kingdom
Submitted on 05-06-2016
This hotel wowed me, the pictures really don't do this beautiful property justice. The service was amazing from the start to the finish. Check in was painless and quick ad we had a nice welcome cocktail. The layout of the hotel was great, the buffet and restaurants were all very close together which gave a nice atmosphere. My favorite was the steak grill which also served lobster which is included and tasted awesome and the Brazilian. My girlfriend and I both came to the conclusion we don't l... Read more
from Chicago, Illinois
Submitted on 06-06-2016
We (wife and I) stayed for 7 days with 4 other adult family members and really couldn't have asked for a better stay. My wife and I have been to Mexico several times as well as other vacation destinations and I travel a lot for work so giving this a very fair review from a seasoned traveler. The hotel itself is very nice and has a very traditional Mexican feel and decor to it. Everything is kept very clean despite hundreds of people walking throughout the place. The grounds are kept immaculate ... Read more
from Widnes, United Kingdom
Submitted on 06-06-2016
Travelled to many places and first of all I'd like to say the Mexican people who worked at this hotel are the nicest, most hard working and friendly people we've ever met. The only staff we came across who weren't very approachable/friendly we're a couple of them at reception and at the spa.. The beach is absolutely beautiful. The lobby in the hotel has a lovely atmosphere and the bar in there has some great cocktails. Housekeeping kept our rooms spotless clean every day. We thought the food... Read more
from
Submitted on 19-06-2016
We stayed at the Riu Palace Riviera Maya from June 7 - 14, 2016. From Thalia and Ishmael at the front desk, to all of the restaurant wait staff, especially Mendez and Alberto, pool bartenders and staff Ivan, Xavier, Felix and Suemy, and Jorge at the lobby bar, everyone was always smiling and doing everything they could to make sure we were having a great time. Housekeeping staff decorated our bed each day with flower petals and "towel animals" (see the pictures). A new policy at the hotel is th... Read more
from Lincoln, Nebraska
Submitted on 19-06-2016
I cannot say enough wonderful things about this hotel resort. You cannot go wrong in choosing this location as your vacation. The rooms were beautiful, the grounds were gorgeous, and the beach was perfect. Amazing food, friendly people, and shopping within walking distance. We were spoiled beyond our imagination and will be back. I can't believe there is a better resort in all of Mexico really it was wonderful. The staff were kind and just wanted to make sure we were happy everything was perfect... Read more
from Southport, United Kingdom
Submitted on 19-06-2016
Just returned from Riu Palace Rivera Maya,this was our 6th stay at this resort and we still can't fault it, loved every minute of our stay. The food and drinks are superb and plentiful, the staff can't do enough for you, the rooms although very spacious, clean and well serviced, they are now starting to look a bit tired and are ready for a makeover. Although I stress they are still very good. This is the best Riu in playa car by far. Can't wait to return in November
from
Submitted on 21-06-2016
Staff was very attentive and helpful. The resort was very nice, right on the beach and was situated only a short drive from town. Only criticism would be the gym. The treadmills and bike were a bit dated. They got the job done however.
from Louisville, Kentucky
Submitted on 22-06-2016
The hotel is quite nice. The lobby is European in style and the desk staff is helpful, friendly and all smiles! We were greeted by Estaban for check in and then another time when our room key was locked in the room. Both times he seemed to be having the best day of his life. He was the happiest guy ever. The rooms are nice with a comfortable bed, lots of space and well appointed bathroom. My only critique is that there is a huge step to get into the bathtub - I suspect older folks will hav... Read more
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