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FINAL DAY: 10% Off Hotel or $100 Off Pkg

Royal Service at Paradisus La Perla All Suites - All Adults/All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$405 $223
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,669 $1,719
Per Guest for 5 Nights
Based on 7340 reviews
A Caribbean paradise with first-class services and amenities.
Style: Luxury, All Inclusive, Beachfront, All Adults
Room & Rates
Royal Service Paradisus Junior Suite - Non refundable - All-Inclusive - Royal Service at Paradisus La Perla All Suites - All Adults/All-Inclusive - 6

Royal Service Paradisus Junior Suite - Non refundable - All-Inclusive

Starting from
$405 $223
Per Adult Nightly

Your All-Inclusive Plan Includes:
  • All meals, specialty dining (Passion Restaurant requires additional fee).
  • All premium brand drinks
  • Free Wi-Fi throughout the entire resort
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching activities: dance class, sushi making, wine tasting etc.
  • Full access to sister property Paradisus La Esmeralda

 


Royal Service Experience Includes:
  • Discrete butler service with free cellphone to call your butler
  • Preferential reservations in the a la carte restaurants, YHI Spa and sports, entertainment and leisure activities
  • Access to the private Royal Service pool with Pool Concierge
  • Access to the private Royal Service beach with beds and concierge service
  • A la carte breakfast and lunch in La Palapa, the exclusive Royal Service Restaurant
  • Access to exclusive Royal Service VIP lounge with private check-in/check-out, daily continental breakfast, coffee and beverages throughout the day, international newspapers, complimentary Wi-Fi and evening cocktails and hors d`oeuvres
  • YHI MOVES (gym area exclusive for Royal Service)
  • Free Wi-Fi
  • 24-Hour room service
  • Personalized pillow menu
  • Personal tour of the resort
  • Preparation of in-room whirlpool (optional)
  • Ironing service (two items per day, does not include delicate items)
  • Shoeshine (on request)
  • Laundry collection
  • Personalized minibar in the room and replacement of ice
  • Postal delivery
  • Fresh fruit, juice and drinks service
  • Cooling water spray, aromatic cold towels and sunglass cleaning service
  • Newspapers, magazines, books, board games and playing cards

Room Amenities: Royal Service is the pinnacle of luxury, from service to amenities, and offers the most exclusive level of indulgence. Personal butlers are ready to cater to your wishes. This spacious 570 sq. ft. Garden or Pool View guest suite is showered in tropical sunlight thanks to expansive glass doors overlooking the 151 sq. ft. private terrace with a Jacuzzi. Modern furnishings and luxurious dream beds are a part of the lush experience. The bathroom adds another touch of paradise where you can stand under a double rainfall shower or go for a relaxing session in the deep soak tub. Luxury Junior Suites feature one king bed and a modern bathroom with a sensory hot tub and two rain showers. Other features of the suite include a 40-inch flat screen TV with cable, CD/DVD/IPOD player, alarm clock with iPod dock, living area with sofa, private terrace with Jacuzzi, personalized daily stocked mini bar, marble floors, Nespresso machine in the room, individually controlled air-conditioning, iron and ironing board and a safe deposit box

Maximum Occupancy: 3 adults
Hide room details
Royal Service Paradisus Junior Suite - All-Inclusive - Royal Service at Paradisus La Perla All Suites - All Adults/All-Inclusive - 5

Royal Service Paradisus Junior Suite - All-Inclusive

Starting from
$391 $235
Per Adult Nightly

Your All-Inclusive Plan Includes:
  • All meals, specialty dining (Passion Restaurant requires additional fee).
  • All premium brand drinks
  • Free Wi-Fi throughout the entire resort
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching activities: dance class, sushi making, wine tasting etc.
  • Full access to sister property Paradisus La Esmeralda

 


Royal Service Experience Includes:
  • Discrete butler service with free cellphone to call your butler
  • Preferential reservations in the a la carte restaurants, YHI Spa and sports, entertainment and leisure activities
  • Access to the private Royal Service pool with Pool Concierge
  • Access to the private Royal Service beach with beds and concierge service
  • A la carte breakfast and lunch in La Palapa, the exclusive Royal Service Restaurant
  • Access to exclusive Royal Service VIP lounge with private check-in/check-out, daily continental breakfast, coffee and beverages throughout the day, international newspapers, complimentary Wi-Fi and evening cocktails and hors d`oeuvres
  • YHI MOVES (gym area exclusive for Royal Service)
  • Free Wi-Fi
  • 24-Hour room service
  • Personalized pillow menu
  • Personal tour of the resort
  • Preparation of in-room whirlpool (optional)
  • Ironing service (two items per day, does not include delicate items)
  • Shoeshine (on request)
  • Laundry collection
  • Personalized minibar in the room and replacement of ice
  • Postal delivery
  • Fresh fruit, juice and drinks service
  • Cooling water spray, aromatic cold towels and sunglass cleaning service
  • Newspapers, magazines, books, board games and playing cards

Room Amenities: Royal Service is the pinnacle of luxury, from service to amenities, and offers the most exclusive level of indulgence. Personal butlers are ready to cater to your wishes. This spacious 570 sq. ft. Garden or Pool View guest suite is showered in tropical sunlight thanks to expansive glass doors overlooking the 151 sq. ft. private terrace with a Jacuzzi. Modern furnishings and luxurious dream beds are a part of the lush experience. The bathroom adds another touch of paradise where you can stand under a double rainfall shower or go for a relaxing session in the deep soak tub. Luxury Junior Suites feature one king bed and a modern bathroom with a sensory hot tub and two rain showers. Other features of the suite include a 40-inch flat screen TV with cable, CD/DVD/IPOD player, alarm clock with iPod dock, living area with sofa, private terrace with Jacuzzi, personalized daily stocked mini bar, marble floors, Nespresso machine in the room, individually controlled air-conditioning, iron and ironing board and a safe deposit box

Maximum Occupancy: 3 adults
Hide room details
Royal Service Luxury Junior Suite Swim Up  - Non refundable - All-Inclusive - Royal Service at Paradisus La Perla All Suites - All Adults/All-Inclusive - 8

Royal Service Luxury Junior Suite Swim Up - Non refundable - All-Inclusive

Starting from
$546 $327
Per Adult Nightly

Your All-Inclusive Plan Includes:
  • All meals, specialty dining (Passion Restaurant requires additional fee).
  • All premium brand drinks
  • Free Wi-Fi throughout the entire resort
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching activities: dance class, sushi making, wine tasting etc.
  • Full access to sister property Paradisus La Esmeralda

 

Royal Service Experience Includes:
  • Discrete butler service with free cellphone to call your butler
  • Preferential reservations in the a la carte restaurants, YHI Spa and sports, entertainment and leisure activities
  • Access to the private Royal Service pool with Pool Concierge
  • Access to the private Royal Service beach with beds and concierge service
  • A la carte breakfast and lunch in La Palapa, the exclusive Royal Service Restaurant
  • Access to exclusive Royal Service VIP lounge with private check-in/check-out, daily continental breakfast, coffee and beverages throughout the day, international newspapers, complimentary Wi-Fi and evening cocktails and hors d`oeuvres
  • YHI MOVES (gym area exclusive for Royal Service)
  • Free Wi-Fi
  • 24-Hour room service
  • Personalized pillow menu
  • Personal tour of the resort
  • Preparation of in-room whirlpool (optional)
  • Ironing service (two items per day, does not include delicate items)
  • Shoeshine (on request)
  • Laundry collection
  • Personalized minibar in the room and replacement of ice
  • Postal delivery
  • Fresh fruit, juice and drinks service
  • Cooling water spray, aromatic cold towels and sunglass cleaning service
  • Newspapers, magazines, books, board games and playing cards

Room Amenities: Royal Service is the pinnacle of luxury, from service to amenities, and offers the most exclusive level of indulgence. Personal butlers are ready to cater to your wishes. This spacious 570 sq. ft. Pool view and swim-up guest suite is showered in tropical sunlight thanks to expansive glass doors overlooking the pool. Step out directly to your 151 sq. ft. terrace with a Jacuzzi or just beyond to the pool via your own private access. Modern furnishings and luxurious dream beds are a part of the lush experience. The bathroom adds another touch of paradise where you can stand under a double rainfall shower or go for a relaxing session in the deep soak tub. Luxury Junior Suites feature one king bed and modern bathroom with a sensory hot tub and two rain showers. Other features of the suite include a 40-inch flat screen TV with cable, CD/DVD/IPOD player, alarm clock with iPod dock, living area with sofa, private terrace with Jacuzzi, personalized daily stocked mini bar, marble floors, Nespresso machine in the room, individually controlled air-conditioning, iron and ironing board and a safe deposit box.

Maximum Occupancy: 3 adults
Hide room details
One Bedroom Suite Royal Service - Non refundable - All-Inclusive - Royal Service at Paradisus La Perla All Suites - All Adults/All-Inclusive - 2

One Bedroom Suite Royal Service - Non refundable - All-Inclusive

Starting from
$602 $361
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals, specialty dining (Passion Restaurant requires additional fee).
  • All premium brand drinks
  • Free Wi-Fi throughout the entire resort
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching activities: dance class, sushi making, wine tasting etc.
  • Full access to sister property Paradisus La Esmeralda

Royal Service Experience Includes:

  • Discrete butler service with free cellphone to call your butler
  • Preferential reservations in the a la carte restaurants, YHI Spa and sports, entertainment and leisure activities
  • Access to the private Royal Service pool with Pool Concierge
  • Access to the private Royal Service beach with beds and concierge service
  • A la carte breakfast and lunch in La Palapa, the exclusive Royal Service Restaurant
  • Access to exclusive Royal Service VIP lounge with private check-in/check-out, daily continental breakfast, coffee and beverages throughout the day, international newspapers, complimentary Wi-Fi and evening cocktails and hors d`oeuvres
  • YHI MOVES (gym area exclusive for Royal Service)
  • Free Wi-Fi
  • 24-Hour room service
  • Personalized pillow menu
  • Personal tour of the resort
  • Preparation of in-room whirlpool (optional)
  • Ironing service (two items per day, does not include delicate items)
  • Shoeshine (on request)
  • Laundry collection
  • Personalized minibar in the room and replacement of ice
  • Postal delivery
  • Fresh fruit, juice and drinks service
  • Cooling water spray, aromatic cold towels and sunglass cleaning service
  • Newspapers, magazines, books, board games and playing cards

Room Amenities: This 646 sq. ft. Garden or pool view one-bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq. ft. private terrace with tanning, or pamper yourself in the deluxe bathroom with sensory tub and double rain showers. One Bedroom Suites features two double beds, separate living room area and kitchenette with dining area.

Equipment:
  • 40-Inch flat screen TV with cable
  • CD/DVD player
  • Alarm clock with iPod dock
  • Living area with sofa
  • Private terrace
  • Modern bathroom with sensory tub and two rain showers
  • Daily stocked mini bar
  • Marble floors
  • Coffee maker
  • Individually controlled air-conditioning
  • Iron and ironing board
  • Safe deposit box
Hide room details
Royal Service Luxury Junior Suite Swim Up  - All-Inclusive - Royal Service at Paradisus La Perla All Suites - All Adults/All-Inclusive - 7

Royal Service Luxury Junior Suite Swim Up - All-Inclusive

Starting from
$606 $364
Per Adult Nightly

Your All-Inclusive Plan Includes:
  • All meals, specialty dining (Passion Restaurant requires additional fee).
  • All premium brand drinks
  • Free Wi-Fi throughout the entire resort
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching activities: dance class, sushi making, wine tasting etc.
  • Full access to sister property Paradisus La Esmeralda

 

Royal Service Experience Includes:
  • Discrete butler service with free cellphone to call your butler
  • Preferential reservations in the a la carte restaurants, YHI Spa and sports, entertainment and leisure activities
  • Access to the private Royal Service pool with Pool Concierge
  • Access to the private Royal Service beach with beds and concierge service
  • A la carte breakfast and lunch in La Palapa, the exclusive Royal Service Restaurant
  • Access to exclusive Royal Service VIP lounge with private check-in/check-out, daily continental breakfast, coffee and beverages throughout the day, international newspapers, complimentary Wi-Fi and evening cocktails and hors d`oeuvres
  • YHI MOVES (gym area exclusive for Royal Service)
  • Free Wi-Fi
  • 24-Hour room service
  • Personalized pillow menu
  • Personal tour of the resort
  • Preparation of in-room whirlpool (optional)
  • Ironing service (two items per day, does not include delicate items)
  • Shoeshine (on request)
  • Laundry collection
  • Personalized minibar in the room and replacement of ice
  • Postal delivery
  • Fresh fruit, juice and drinks service
  • Cooling water spray, aromatic cold towels and sunglass cleaning service
  • Newspapers, magazines, books, board games and playing cards

Room Amenities: Royal Service is the pinnacle of luxury, from service to amenities, and offers the most exclusive level of indulgence. Personal butlers are ready to cater to your wishes. This spacious 570 sq. ft. Pool view and swim-up guest suite is showered in tropical sunlight thanks to expansive glass doors overlooking the pool. Step out directly to your 151 sq. ft. terrace with a Jacuzzi or just beyond to the pool via your own private access. Modern furnishings and luxurious dream beds are a part of the lush experience. The bathroom adds another touch of paradise where you can stand under a double rainfall shower or go for a relaxing session in the deep soak tub. Luxury Junior Suites feature one king bed and modern bathroom with a sensory hot tub and two rain showers. Other features of the suite include a 40-inch flat screen TV with cable, CD/DVD/IPOD player, alarm clock with iPod dock, living area with sofa, private terrace with Jacuzzi, personalized daily stocked mini bar, marble floors, Nespresso machine in the room, individually controlled air-conditioning, iron and ironing board and a safe deposit box.

Maximum Occupancy: 3 adults
Hide room details
One Bedroom Suite Royal Service - All-Inclusive - Royal Service at Paradisus La Perla All Suites - All Adults/All-Inclusive - 1

One Bedroom Suite Royal Service - All-Inclusive

Starting from
$669 $401
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals, specialty dining (Passion Restaurant requires additional fee).
  • All premium brand drinks
  • Free Wi-Fi throughout the entire resort
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching activities: dance class, sushi making, wine tasting etc.
  • Full access to sister property Paradisus La Esmeralda

Royal Service Experience Includes:

  • Discrete butler service with free cellphone to call your butler
  • Preferential reservations in the a la carte restaurants, YHI Spa and sports, entertainment and leisure activities
  • Access to the private Royal Service pool with Pool Concierge
  • Access to the private Royal Service beach with beds and concierge service
  • A la carte breakfast and lunch in La Palapa, the exclusive Royal Service Restaurant
  • Access to exclusive Royal Service VIP lounge with private check-in/check-out, daily continental breakfast, coffee and beverages throughout the day, international newspapers, complimentary Wi-Fi and evening cocktails and hors d`oeuvres
  • YHI MOVES (gym area exclusive for Royal Service)
  • Free Wi-Fi
  • 24-Hour room service
  • Personalized pillow menu
  • Personal tour of the resort
  • Preparation of in-room whirlpool (optional)
  • Ironing service (two items per day, does not include delicate items)
  • Shoeshine (on request)
  • Laundry collection
  • Personalized minibar in the room and replacement of ice
  • Postal delivery
  • Fresh fruit, juice and drinks service
  • Cooling water spray, aromatic cold towels and sunglass cleaning service
  • Newspapers, magazines, books, board games and playing cards

Room Amenities: This 646 sq. ft. Garden or pool view one-bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq. ft. private terrace with tanning, or pamper yourself in the deluxe bathroom with sensory tub and double rain showers. One Bedroom Suites features two double beds, separate living room area and kitchenette with dining area.

Equipment:
  • 40-Inch flat screen TV with cable
  • CD/DVD player
  • Alarm clock with iPod dock
  • Living area with sofa
  • Private terrace
  • Modern bathroom with sensory tub and two rain showers
  • Daily stocked mini bar
  • Marble floors
  • Coffee maker
  • Individually controlled air-conditioning
  • Iron and ironing board
  • Safe deposit box
Hide room details

Royal Service One Bedroom Suite

Your All-Inclusive Plan Includes:
  • All meals, specialty dining (Passion Restaurant requires additional fee).
  • All premium brand drinks
  • Free Wi-Fi throughout the entire resort
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching activities: dance class, sushi making, wine tasting etc.
  • Full access to sister property Paradisus La Esmeralda

Royal Service Experience Includes:

  • Discrete butler service with free cellphone to call your butler
  • Preferential reservations in the a la carte restaurants, YHI Spa and sports, entertainment and leisure activities
  • Access to the private Royal Service pool with Pool Concierge
  • Access to the private Royal Service beach with beds and concierge service
  • A la carte breakfast and lunch in La Palapa, the exclusive Royal Service Restaurant
  • Access to exclusive Royal Service VIP lounge with private check-in/check-out, daily continental breakfast, coffee and beverages throughout the day, international newspapers, complimentary Wi-Fi and evening cocktails and hors d`oeuvres
  • YHI MOVES (gym area exclusive for Royal Service)
  • Free Wi-Fi
  • 24-Hour room service
  • Personalized pillow menu
  • Personal tour of the resort
  • Preparation of in-room whirlpool (optional)
  • Ironing service (two items per day, does not include delicate items)
  • Shoeshine (on request)
  • Laundry collection
  • Personalized minibar in the room and replacement of ice
  • Postal delivery
  • Fresh fruit, juice and drinks service
  • Cooling water spray, aromatic cold towels and sunglass cleaning service
  • Newspapers, magazines, books, board games and playing cards

Room Amenities: This 646 sq. ft. Garden or pool view one-bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq. ft. private terrace with tanning, or pamper yourself in the deluxe bathroom with sensory tub and double rain showers. One Bedroom Suites features two double beds, separate living room area and kitchenette with dining area.

Equipment:
  • 40-Inch flat screen TV with cable
  • CD/DVD player
  • Alarm clock with iPod dock
  • Living area with sofa
  • Private terrace
  • Modern bathroom with sensory tub and two rain showers
  • Daily stocked mini bar
  • Marble floors
  • Coffee maker
  • Individually controlled air-conditioning
  • Iron and ironing board
  • Safe deposit box
Hide room details
One Bedroom Master Suite Royal Service - All Inclusive - Royal Service at Paradisus La Perla All Suites - All Adults/All-Inclusive - 3

One Bedroom Master Suite Royal Service - All Inclusive

Your All-Inclusive Plan Includes:
  • All meals, specialty dining (Passion Restaurant requires additional fee).
  • All premium brand drinks
  • Free Wi-Fi throughout the entire resort
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching activities: dance class, sushi making, wine tasting etc.
  • Full access to sister property Paradisus La Esmeralda

Royal Service Experience Includes:

  • Discrete butler service with free cellphone to call your butler
  • Preferential reservations in the a la carte restaurants, YHI Spa and sports, entertainment and leisure activities
  • Access to the private Royal Service pool with Pool Concierge
  • Access to the private Royal Service beach with beds and concierge service
  • A la carte breakfast and lunch in La Palapa, the exclusive Royal Service Restaurant
  • Access to exclusive Royal Service VIP lounge with private check-in/check-out, daily continental breakfast, coffee and beverages throughout the day, international newspapers, complimentary Wi-Fi and evening cocktails and hors d`oeuvres
  • YHI MOVES (gym area exclusive for Royal Service)
  • Free Wi-Fi
  • 24-Hour room service
  • Personalized pillow menu
  • Personal tour of the resort
  • Preparation of in-room whirlpool (optional)
  • Ironing service (two items per day, does not include delicate items)
  • Shoeshine (on request)
  • Laundry collection
  • Personalized minibar in the room and replacement of ice
  • Postal delivery
  • Fresh fruit, juice and drinks service
  • Cooling water spray, aromatic cold towels and sunglass cleaning service
  • Newspapers, magazines, books, board games and playing cards

Room Amenities: This 646 sq. ft. Garden or pool view one-bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq. ft. private terrace with tanning, or pamper yourself in the deluxe bathroom with sensory tub and double rain showers. One Bedroom Suites features two double beds, separate living room area and kitchenette with dining area.

Equipment:
  • 40-Inch flat screen TV with cable
  • CD/DVD player
  • Alarm clock with iPod dock
  • Living area with sofa
  • Private terrace
  • Modern bathroom with sensory tub and two rain showers
  • Daily stocked mini bar
  • Marble floors
  • Coffee maker
  • Individually controlled air-conditioning
  • Iron and ironing board
  • Safe deposit box
Hide room details
One Bedroom Master Suite Royal Service - Non refundable - All Inclusive - Royal Service at Paradisus La Perla All Suites - All Adults/All-Inclusive - 4

One Bedroom Master Suite Royal Service - Non refundable - All Inclusive

Your All-Inclusive Plan Includes:
  • All meals, specialty dining (Passion Restaurant requires additional fee).
  • All premium brand drinks
  • Free Wi-Fi throughout the entire resort
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching activities: dance class, sushi making, wine tasting etc.
  • Full access to sister property Paradisus La Esmeralda

Royal Service Experience Includes:

  • Discrete butler service with free cellphone to call your butler
  • Preferential reservations in the a la carte restaurants, YHI Spa and sports, entertainment and leisure activities
  • Access to the private Royal Service pool with Pool Concierge
  • Access to the private Royal Service beach with beds and concierge service
  • A la carte breakfast and lunch in La Palapa, the exclusive Royal Service Restaurant
  • Access to exclusive Royal Service VIP lounge with private check-in/check-out, daily continental breakfast, coffee and beverages throughout the day, international newspapers, complimentary Wi-Fi and evening cocktails and hors d`oeuvres
  • YHI MOVES (gym area exclusive for Royal Service)
  • Free Wi-Fi
  • 24-Hour room service
  • Personalized pillow menu
  • Personal tour of the resort
  • Preparation of in-room whirlpool (optional)
  • Ironing service (two items per day, does not include delicate items)
  • Shoeshine (on request)
  • Laundry collection
  • Personalized minibar in the room and replacement of ice
  • Postal delivery
  • Fresh fruit, juice and drinks service
  • Cooling water spray, aromatic cold towels and sunglass cleaning service
  • Newspapers, magazines, books, board games and playing cards

Room Amenities: This 646 sq. ft. Garden or pool view one-bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq. ft. private terrace with tanning, or pamper yourself in the deluxe bathroom with sensory tub and double rain showers. One Bedroom Suites features two double beds, separate living room area and kitchenette with dining area.

Equipment:
  • 40-Inch flat screen TV with cable
  • CD/DVD player
  • Alarm clock with iPod dock
  • Living area with sofa
  • Private terrace
  • Modern bathroom with sensory tub and two rain showers
  • Daily stocked mini bar
  • Marble floors
  • Coffee maker
  • Individually controlled air-conditioning
  • Iron and ironing board
  • Safe deposit box
Hide room details

Royal Service One Bedroom Suite Non-Refundable

Your All-Inclusive Plan Includes:
  • All meals, specialty dining (Passion Restaurant requires additional fee).
  • All premium brand drinks
  • Free Wi-Fi throughout the entire resort
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching activities: dance class, sushi making, wine tasting etc.
  • Full access to sister property Paradisus La Esmeralda

Royal Service Experience Includes:

  • Discrete butler service with free cellphone to call your butler
  • Preferential reservations in the a la carte restaurants, YHI Spa and sports, entertainment and leisure activities
  • Access to the private Royal Service pool with Pool Concierge
  • Access to the private Royal Service beach with beds and concierge service
  • A la carte breakfast and lunch in La Palapa, the exclusive Royal Service Restaurant
  • Access to exclusive Royal Service VIP lounge with private check-in/check-out, daily continental breakfast, coffee and beverages throughout the day, international newspapers, complimentary Wi-Fi and evening cocktails and hors d`oeuvres
  • YHI MOVES (gym area exclusive for Royal Service)
  • Free Wi-Fi
  • 24-Hour room service
  • Personalized pillow menu
  • Personal tour of the resort
  • Preparation of in-room whirlpool (optional)
  • Ironing service (two items per day, does not include delicate items)
  • Shoeshine (on request)
  • Laundry collection
  • Personalized minibar in the room and replacement of ice
  • Postal delivery
  • Fresh fruit, juice and drinks service
  • Cooling water spray, aromatic cold towels and sunglass cleaning service
  • Newspapers, magazines, books, board games and playing cards

Room Amenities: This 646 sq. ft. Garden or pool view one-bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq. ft. private terrace with tanning, or pamper yourself in the deluxe bathroom with sensory tub and double rain showers. One Bedroom Suites features two double beds, separate living room area and kitchenette with dining area.

Equipment:
  • 40-Inch flat screen TV with cable
  • CD/DVD player
  • Alarm clock with iPod dock
  • Living area with sofa
  • Private terrace
  • Modern bathroom with sensory tub and two rain showers
  • Daily stocked mini bar
  • Marble floors
  • Coffee maker
  • Individually controlled air-conditioning
  • Iron and ironing board
  • Safe deposit box
Hide room details
Royal Service at Paradisus La Perla All Suites - All Adults/All-Inclusive
5a Avenida Col. Luis Donaldo Colosio, Playa del Carmen, Mexico 77719

Location

Only 45 minutes from the Cancun International Airport and nearby archaeological gems such as Tulum, Chichen Itza and Coba, the resort offers the best adventures outside of the hotel. Right on the water and surrounded by protected mangroves, Royal Service at Paradisus La Perla is far from everything that you have experienced before.

Why Stay Here

  • Stylish and Service Oriented Upscale Resort
  • Fabulous Location and Property
  • Chic Amenities
  • Free Wi-Fi The resort offers many amenities and activities including private swimming pool, swimming pool concierge, fresh fruit and juice service, refreshing water spray bottle, aromatic cold towels, sunglasses cleaning service, drinks service, press, magazines and books, board games and card games.

Resort Details

Royal Service at Paradisus La Perla offers incomparable all-inclusive luxury in a private and exclusive adults-only environment. Butlers offer discreet, efficient, personalized assistance throughout your stay. A captivating private bay is the backdrop for Royal Service at Paradisus La Perla, a boutique all-inclusive resort. A gem among the hotels of Riviera Maya, this adults-only complex offers you an ideal beach vacation on Playa del Carmen for those who are seeking luxury and exclusivity. For the most refined guests who look for the highest level of service and attention to detail, Royal Service is the best option. Its ample suites are elegantly decorated with a contemporary touch.

All-Inclusive Details

Discrete butler service with free cellphone to call your butler Preferential reservations in the a la carte restaurants, YHI Spa and sports, entertainment and leisure activities Access to the private Royal Service pool with Pool Concierge Access to the private Royal Service beach with beds and concierge service A la carte breakfast and lunch in La Palapa, the exclusive Royal Service Restaurant Access to exclusive Royal Service VIP lounge with private check-in/check-out, daily continental breakfast, coffee and beverages throughout the day, international newspapers, complimentary Wi-Fi and evening cocktails and hors d`oeuvres YHI MOVES (gym area exclusive for Royal Service) Free Wi-Fi 24-Hour room service Personalized pillow menu Personal tour of the resort Preparation of in-room whirlpool (optional) Ironing service (two items per day, does not include delicate items) Shoeshine (on request) Laundry collection Personalized minibar in the room and replacement of ice Postal delivery Fresh fruit, juice and drinks service Cooling water spray, aromatic cold towels and sunglass cleaning service Newspapers, magazines, books, board games and playing cards

Accommodation Details

The resort features 122 elegant luxury suites. Also includes 10 Royal Service Luxury Junior Suites Swim Up. This type of Suite is also elegantly decorated in Caribbean tones with a contemporary touch, and has direct access from the terrace to a private swimming pool shared among these 10 rooms. Enter your own private sanctuary of elegance and calm. Relax on your private terrace with Jacuzzi, sun tan area, direct access to the swimming pool, or pamper yourself in the modern bathroom equipped with sensations bathtub and two rain showers. All the Junior Suites from Royal Service have a king bed and offer luxury amenities. All the guestrooms are equipped with balcony and terrace for enjoying the tropical surroundings that flood the room with sunlight. Impeccably decorated, luxurious rooms topped off with rain showers and immersion bathtubs.

Restaurants, Lounges & Bars

This property has everything to satisfy and delight every palate, from a generous breakfast buffet to restaurants with cuisine from around the world. Thanks to the 24-hour room service and the array of restaurants, guests have options for every hour of the day, and when they see what they can find, it will surely be what they want. As a guest at Royal Service at Paradisus La Perla you have access to La Palapa, a restaurant exclusively for Royal Service, in addition to preferential reservations at ten restaurants throughout Paradisus Playa del Carmen.
LA PALAPA - Exclusive access reserved for Royal Service customers. This restaurant combines good food with fresh air; a place where you can enjoy exquisite dishes from an a la carte menu. The restaurant services international cuisine and is open for breakfast, lunch and dinner. Dress code is resort casual. Only adults are permitted at this restaurant.
FUEGO - A refined South American restaurant that serves modern Latin fusions specialties and features a raw fish bar. Enjoy a private dining room or opt to sit on the terrace. The restaurant is open for dinner only. Dress code is elegant resort. Only adults are permitted at this restaurant.
PASSION BY MARTIN BERASATEGUI - The six Michelin star chef Martn Berasategui brings his world-famous cuisine to Playa del Carmen. The restaurant is open to everyone, including those not staying at the hotel, and it offers a retro-glamorous atmosphere ideal for intimate conversations during long dinners ($). Dress code is elegant resort. Only adults are permitted at this restaurant.
HADAR - This international buffet is delightful thanks to its sumptuous open kitchen and fresh fruit juice area squeezed in situ. The restaurant has a casual atmosphere with a resort casual dress code. The restaurant is open for breakfast only. Only adults are permitted at this restaurant.
NAOS - International dishes prepared at the moment and served buffet style. The restaurant has a casual atmosphere with a resort casual dress code. The restaurant is open for breakfast, lunch and dinner. Dining is open to everyone.
VENTO - The Mediterranean is the source of inspiration for Vento. The restaurant`s atmosphere creates the ideal scenario for savoring a light, fresh menu with a Mediterranean inspiration. The restaurant has a informal dining room atmosphere with a resort casual dress code. Dining is open to everyone. Open for dinner only serving Eastern Mediterranean cuisine from Turkey, Morocco, Greece and Lebanon.
BANA - This contemporary pan-Asiatic restaurant lends a global touch to the culinary experience at Paradisus. Located in a beautiful and relaxing Zen terrace, it is the ideal place for anyone who wants to be in the center of it all. The Asian fusion menus include sushi served both in Western and in Eastern style. The restaurant is open for dinner only with a resort casual dress code.
MOLE - Experience the authentic and strong flavors and the different versions of contemporary Mexican cuisine. The restaurant has a pleasant and upbeat atmosphere with a resort casual dress code. Mole is open for dinner only with dining open to everyone.
GABI CLUB - Elegant and sophisticated, at the same time casual and very close to the beach, it may be that you have found one of your favorite places to have a bite. A typical lunch `tapas` menu awaits you. The restaurant has a pleasant and upbeat atmosphere with a resort casual dress code. GABI CLUB is open for lunch and dinner and dining is open to everyone.
THE MARKET - An exquisite selection of natural salads highlight the dinner menu of this Rodizio grill, with its own wood oven for pizzas and a charming outdoor terrace; at night it becomes a snack bar. The dress code is resort casual. THE MARKET is open for lunch and dinner and dining is open to everyone.
SOUTH AVENUE BAR - You will find events, music and daily cocktails at South Avenue Bar. The modern outdoor space offers a sophisticated backdrop and a magnificent, carefully selected drink menu. Only adults are permitted in this bar.
RED LOUNGE - The suggestive atmosphere is reflected to perfection in this modern lounge. The drinks after dinner are indispensable in this sensual atmosphere. Only adults are permitted in this bar.
TOJI - A sake bar with a taste for mixology, the specialized mixologists create a surprising drink menu. Guests can enjoy traditional warm and cold sake, together with teas and creative cocktails.
GABI CLUB BAR - With reminiscences of international party destinations, the Gabi Club combines the hotel`s luxurious and modern design with the relaxed and immaculate charm of the beaches of Playa del Carmen. This bar/lounge is ideal for those who wish to relax in fresh air, but in a refined atmosphere. Dining is open to everyone.
BLUE AGAVE - Tequila-lovers, take note: you have found a place to call home. Tequila and mezcal are the specialties of the house at this Mexican holding bar of the Mole and Vento restaurants. With a contemporary interpretation of Mexican cocktails, Blue Agave takes pride in its wide array of quality distilled spirits and the creative riffs that incorporate them. Dining is open to everyone.

Pools & Spas

Yes

AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • All Suite Hotel
  • All-Adults
  • All-Inclusive
  • Banquet Facilities (+)
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon (+)
  • Boutiques/Stores (+)
  • Business Center (+)
  • Butler Service
  • Car Rental Desk (+)
  • Cocktail Lounge
  • Complimentary Use of Bathrobe and Slippers
  • Concierge Floor
  • Concierge Lounge
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevators
  • Exercise Gym
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Breakfast
  • Free Wi-Fi
  • Gazebo
  • Gift Shop on Property (+)
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Housekeeping - daily
  • Laundry/Valet service (+)
  • Live Entertainment/DJ
  • Lobby
  • Lounges/Bars
  • Luxury Resorts
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports (nearby) (+)
  • On-Site Dive Shop (+)
  • On-Site Travel Agency (+)
  • Outdoor Pool
  • Restaurant
  • Room Service
  • Room Service Included
  • Sauna (+)
  • Scuba Diving (nearby) (+)
  • Snack Bar
  • Spa (+)
  • Spa Services (+)
  • Stay at 1-Play at 2
  • Swimming Pool
  • Top 10 Hotel
  • VIP Rooms
  • Valet Parking
  • Wake-Up Service
  • Water Sports (nearby) (+)
  • Wedding Services (+)
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 7340 reviews
from Fullerton, California
Submitted on 10-06-2016
I recently had the absolute pleasure of teaching special fitness classes for Fitness Vacation Exchange in Playa Del Carmen's Paradisus La Perla. I am sure that my jaw was open my first 2 days at this dream resort. It was so beautiful, romantic (too bad my boyfriend wasn't there!), and a truly incredible experience in every way! The food, decor, and magnificent level of service was second to none. I taught with my friend/colleague Judy "Family Yoga" and "Aqua Pilates", and the classes were orga... Read more
from Laredo, Texas
Submitted on 10-06-2016
My wife and I are regulars to the playa del Carmen area. Every time we try to find accommodations other than Iberostar Grand we are always disappointed. On this particular trip, we checked in and were given a black bracelet. Since the beginning they were pushing us to do the stupid 90 minuet Club Melia sells pitch. We didn't want to go, I don't give a sh*it that we are getting $100 vouchers. We were forced to go because they guy trying to convince us had our dinner schedules so we felt hostage.... Read more
from Fullerton, California
Submitted on 10-06-2016
Had no idea what we were in for as we headed for Paradisus, traveling down the main road with nondescript gateways to the different resorts, that we would be soooo pleasantly surprised ! It was as if we entered another world! Literally, a paradise!! The service was impeccable at every juncture. Upon our arrival, we were Immediately greeted with a delicious refreshing drink, check in was smooth. Room had everything one could ask for, mini bar restocked every day. The staff was meticulous and de... Read more
from Asheboro, North Carolina
Submitted on 10-06-2016
We absolutely loved our visit at La Perla. We did not have to lift a finger the entire week. The resort is beautiful and I was obsessed with the koi pond that flowed throughout the resort. Room service was amazing on the mornings that we just wanted to stay in bed. We loved laying by the pool with our cocktails. The waiters and waitresses at the pool and the beach were always so generous and helpful. We very much enjoyed all of the restaurants. The sushi and Japanese restaurant was my favorite! ... Read more
from Cornwall, Canada
Submitted on 11-06-2016
We went to this resort for our honeymoon, and we were very satisfied! There was no obnoxious drunk people and the atmosphere was very peaceful! Our room was beautiful and the beach was not far away. Would recommend this resort to anyone looking for a relaxing vacation!
from St. Louis
Submitted on 30-06-2016
Checkin was delayed more than an hour, a problem after getting up at 3am for our flight. Some service was very good, especially after consistent tipping at the pool bar, but also had several occurrences where our satisfaction didn't seem like a high priority. And we're generally easygoing and polite rather than demanding. The room was very nice (1204) a one bedroom suite with jacuzzi on the balcony, and a nice view. Room service breakfast each day was good. La Palapa was very good for dinne... Read more
from Virginia Beach, Virginia
Submitted on 30-06-2016
My wife and I had an incredible 3 day mini vacation at Paradisus La Perla. We were picked up from our airport and made it to the Resort with complete ease. Our check-in was easy and pleasant. The front desk attendants were so friendly and answered every question we had. Even though check-in wasn't until 3pm we were able to check in at 12:30pm. -Our room was amazing (we recommend the swim up room). -The food was incredible, make sure to make reservations (we recommend the asian fusion restauran... Read more
from Phoenix, Arizona
Submitted on 30-06-2016
I had a very excellent stay at the Paradisus La Perla. The moment we walked in we were greeted with a warm wet towel and their specialty drink. The whole staff makes you feel like you are "Royalty". The room was very comfortable and clean. The buffet was excellent and I also enjoyed all the food by the pool. I think what sets this resort apart from all the other resorts i have been too are the employees. The employees are always smiling and asking if you need anything. They are very accommodatin... Read more
from Houston, Texas
Submitted on 30-06-2016
This was our second visit to this resort b/c the first visit was great. This time around, all they wanted was money. The entire time they kept wanting me to attend some seminar and buy things. Customer service lacked and food was not good. They had many more rules this time around (what you can do and what you can't do). Our trip was not relaxing at all. We will definetly not return to this resort nor will be recommend to anyone.
from Rochester Hills, Michigan
Submitted on 03-07-2016
Great service, excellent food, wonderful environment! Easy access to the beach. Upgrade to swim up pool was worth the money. If you can get to the Royal side...even better. Criselda (server at the pool area) was absolutely wonderful!!
from
Submitted on 03-07-2016
I'm not one to write reviews, but after such a wonderful week, I feel compelled to do so. First of all, note that this is for the Royal Service portion of La Perla. Unfortunately, I cannot speak to some of the aspects of the rest of the property, such as regular La Perla, La Esmerelda, or Family Concierge. Now that we have that out of the way... Our room had a "partial ocean view." Be aware that the this view is from one of the suites on the second or third floors, and is indeed partial. The ma... Read more
from
Submitted on 03-07-2016
My family and I have been to many all inclusives however this is our favourite to date. We stayed in the royal service area which has a private pool, cabanas, restaurant and beautiful hotel rooms. The butlers were amazing and attentive to us and did not make it awkward at all. I was fairly badly sunburned on my first day (you think I would learn) and our butler found me some aloe so it didn't ruin my week. They help with restaurant reservations, special room needs (pillows, drinks, even will dra... Read more
from casper, United States
Submitted on 03-07-2016
My wife and I had a great time and we were treated wonderfully. The Royal Service was great and our butler Hector couldn't have been any better. The entire staff was helpful and friendly. We'll definitely return.
from
Submitted on 03-07-2016
My boyfriend and I stayed at the Paradisus La Perla (meaning adults only) Royal service from June 25th to June 30th. Everything was magnificent from the second we walked in. We had our own butler with the Royal Service, his name was Fernando. He was the best! He was always kind, asking to help, and gave us suggestions for restaurants. The hotel was absolutely spotless and since it was created 5 years ago, everything is brand new. The food was absolutely delicious, as other all inclusive resorts ... Read more
from Colorado
Submitted on 06-07-2016
This hotel has a beautiful beach location. It has beach access with beach service for drinks and food. It was relaxing, the staff was friendly when we checked in but they wanted to offer us a different room at la Esmeralda (which is less expensive) and they would give us a 5 night stay to come back. We said yes && they said to return the next day to get our certificate. FRONT STAFF: We returned and they said it wasn't ready, this went on for the duration of our trip. For 5 days we returned and... Read more
from Lincoln, Nebraska, United States
Submitted on 06-07-2016
We stayed in the Royal Service section of the resort for our week long honeymoon. Armando was our assigned butler and we couldn't have been more pleased. He made the entire process from dinner reservations to answering questions completely seamless. Every night when we got back from dinner, he had something special set up in our room which made hour honeymoon experience extra special. Armando was friendly and spent extra time talking to us and going out of his way to make sure we were comfortabl... Read more
from Newarj
Submitted on 07-07-2016
My wife and I went here for our honeymoon. Amazing resort, great food, drinks, rooms and atmosphere. Staff was very nice and helpful. Highly recommend this resort for anyone looking for a beautiful getaway with friends, family or just the two of you.
from Louisville
Submitted on 07-07-2016
My personal friend/travel agent booked my family at La Esmeralda for June 29-July 5. I trust her bookings as she has booked several of our trips in the last 10 yrs. Turns out we had a wonderful time due to a mishap at check- in. Check-in: From past reviews I've read, I got the sense of this resort "overbooking" and trying to upgrade you. Well this happened to us. We were originally booked at La Esmeralda (myself, my husband, my 21 yet old stepson and his girlfriend and my 16 yr. old stepson). W... Read more
from TEXAS
Submitted on 07-07-2016
I stayed in a 1 bedroom suite. The room was very nice. Lots of Travertine. My friends stayed in a swim up suite which had a nicer bathroom. I liked that they had a larger shower w/2 shower heads and a very nice tub. The 1 bedroom suite had a Jacuzzi on the balcony. I didn't used it. The grounds of the hotel are beautiful but I have a horrible sense of direction and the property is so large, I was constantly going the wrong way. The hallways are open so it can be very hot walking around in July. ... Read more
from West Palm Beach, Florida
Submitted on 10-07-2016
My best friend & I just returned from 8 days at La Perla and it was bliss. I could go on about how beautiful and immaculate the hotel is, but suffice to say the photos barely do it justice. 8 days flew by and I'd return in a heartbeat. If you're looking for paradise...the Paradisus La Perla fits the bill. In the restaurants, the service, food, personnel, decor and overall experience was absolutely top notch. The attention to detail is incredible. A question about allergies was the first que... Read more
from Florence, South Carolina
Submitted on 10-07-2016
Very plesaed with how clean and well kept everything was. The staff was excellent! We ordered room Service and were very pleased. The grounds were well groomed. The pool area was well maintained Our overall experience was very satisfying!
from Montgomery, Texas
Submitted on 11-07-2016
Other than the humidity, the resort is a fantastic place to go. Beautiful place to have your wedding. Lots of great food. Everyone is very helpful & nice & polite. Nothing negative to say at all. I happen to be sick & went to the gift shop. They did not have the item I needed but the employee knew what I was asking for & went to the gift shop on the family side & got it for me. Saved me the long walk over there!
from Pittsburgh, Pennsylvania
Submitted on 11-07-2016
The property was extremely clean, and beautifully manicured. The restaurants were exceptional- plenty of variety from Mexican, to Italian to Argentinian. The food was wonderful. Every place was properly identified and very close to get to. The buffets were great a variety of foods and yummy homemade ice cream. My two daughters and I had an awesome time. Will definitely return to this beautiful Adult Only Hotel. Even the family side was enjoyable for the nightly shows.
from Houston, Texas
Submitted on 11-07-2016
We booked Paradisus Playa del Carmen La Perla for our honeymoon and we booked the Royal Service! Best experience ever. The employees were so attentive and cordial. The personal butler was the absolute best! We will be back for sure!
from
Submitted on 15-07-2016
I visited Paradisus La Perla for 7 days during the Fourth of July holiday! I am so glad that I did! My stay at the resort was by far one of the most spectacular vacations that I have had! I was not only a guest, but I also worked as a fitness instructor through a company called Tik Tok. Upon arrival, the staff was incredibly friendly. They made it their mission to ensure that all guests felt at home. If we needed anything (e.g., where to go in town, places to eat, ideas for future visits ... Read more
from Sherman Oaks, CA
Submitted on 15-07-2016
My husband and I just came back from La Perla on July 12th. We came to celebrate our 10th wedding anniversary. We paid extra for Royal Service and it was absolutely worth it. I must preface this review by telling you that I actually cried when our 8th night was over and it was time to head back home. Not only were the grounds and overall amenities of the resort impeccable, the staff and food were equally as amazing. I feel that we forged a bond with not only the resort itself, but also wi... Read more
from The Woodlands, United States
Submitted on 18-07-2016
We went on a family vacation to Paradisus La Perla, and we had an incredible time. We had already elected the Royal Service, but decided to upgrade our adult kids to the same service. It was a great idea and worth every penny. The food, the staff, drinks, and amenities were all wonderful. The only thing that we could complain about was that the semi-outdoor restaurants and bars need fans to circulate the air. Thanks to Alma, our butler for making our trip even more special.
from Wallkill, New York
Submitted on 18-07-2016
My family and I thoroughly enjoyed our stay at this resort! (Parents and two children age 18 and 21) Here are some main points I will touch on: -Food: The breakfast buffet (especially the personal omelets) and lunch were great! We were not a fan of the gourmet dinner menus AT ALL.... only liked the hibachi at Bana. We learned after the first night to change our reservations to all indoor restaurants because the outdoor ones have no fans and the heat made it very unpleasant and hard to enjoy. -Be... Read more
from
Submitted on 18-07-2016
We are from NJ and had an amazing time at this resort ! We met wonderful couples and great employees . They take care of every need and the food is top notch. Upgrading to royal service is deff a nice touch and worth the money. The pool at the Royal service was cleaner than the main pool and the servers around the area take care of you . The beach was beautiful , the rocky areas can be avoided by walking a few steps to the light blue water area . Not a big deal as some people wrote here . The ... Read more
from Saint Louis, Missouri
Submitted on 19-07-2016
Very pleased with this resort. Would love to come back and stay again. Royal service section was very nice and definitely stay in. That section again. The adult pool was very much a a party pool, a lot of big groups but was easy to get away for a couple.
from New York City, New York
Submitted on 19-07-2016
We chose the Royal Service option and were truly treated like Royalty. Anything we asked for - we received and it was terrific and made our vacation very relaxing and comfortable. Royal Service got preferred options many places, including the beach and pool. Food was the best I've encountered in an all-inclusive environment and everyone spoke very good English.
from
Submitted on 21-07-2016
We visited Paradisus La Perla from Jul 11 to Jul 18, 2016 to celebrate our 25 th Wedding Anniversary along with another couple. This is our sixth time to the Mayan visiting different resorts. Paradisus has topped them all. The resort itself is beautiful and well designed, there is a great connection between indoor and outdoor. The food at every restaurant was well prepared and extremely tasty. There was a Bar literally at every turn and for someone who enjoys a drink or two like me it was perfe... Read more
from
Submitted on 26-07-2016
We booked through Melia and checked in on-line 3 days before our arrival. Airport transportation was arranged through BD Travel, private transfer. When we arrived at Cancun airport, we followed BD's instructions to walk directly through the airport after going through customs and located a BD Travel rep right outside the door. We were escorted to our van, luggage was loaded up, and we were off to the Paradisus within minutes. Our driver was very professional and answered our questions about ... Read more
from New York City, New York
Submitted on 26-07-2016
We enjoy our stand at Paradisus, we are been at La Esmeralda were all kids allow and after at La Perla for adults only. It two parts of same resort with same buffets and restaurants. Kids were very good, didn't created a lot a noise and commotion and even late at night it's people around. On adult La Perla side was surprisingly quiet. Don't miss Friday lobster feast at buffet NAOS,for breakfast we prefer buffet Hadar what is more upscale eatery with lax and jamon but cheese selection sucks. Fo... Read more
from Canfield, Ohio
Submitted on 26-07-2016
This resort was fabulous! It was for sure the nicest resort we have stayed at. Top notch if you ask me. The room was beautiful! Everything about it! I would definitely recommend the Royal Service. Well worth it. The pool for Royal was right outside our building as was the Royal restaurant. We only used that pool, never went to the other one. The beach was beautiful. I liked the Royal part of it, felt very private not crowded. We only sat in that part of it. They had service ... Read more
from Framingham, Massachusetts
Submitted on 26-07-2016
The hotel was large, gorgeous, and beautiful. You get turn down service every two days, our room was gorgeous even though we got a deal through cheapcaribbean.com. we had a pool view which looked out into the jungle. It was sunny every of the 7 days we were there! The beach was amazing but there are buoys to keep you from going to far and they clean up the seaweed every day. The best restaurant was fuego (try the duck). The hotel provided everything we needed and more. Our beds were very comfo... Read more
from
Submitted on 27-07-2016
This is the third different all-inclusive that my wife and I have visited in the past 6 years in the Playa Del Carmen area. Of those we have visited (Iberostar, Hard Rock, Paradisus), this was far and above the best. We stayed in the Royal Service section of La Perla and were not disappointed. Pros: Amazing room. The room had a king sized bed, soaking tub, lounge area with couch and table/chairs, and an outdoor patio with jetted tub. Everything in the room was amazing, including the shower wi... Read more
from Murrieta, California
Submitted on 29-07-2016
For our trip we stayed at the Royal Service section of the La Perla side! Right upon our arrival we were taken by golf cart to the Royal Service lobby for a more private and detailed check in. We had arrived to Cancun the night before and then came to the resort the next morning fairly early. We were given all details of our services , made reservations for dinner and introduced to our Butler Ximena! Our room was not ready for check in yet( we expected that, we showed up around 9am) . So Ximena ... Read more
from
Submitted on 29-07-2016
My husband and I came here for my birthday/delayed honeymoon/8 year anniversary! It was absolutely fabulous.... The beach was beautiful, the pools were amazing, the people were FANTASTIC! Everywhere we went workers constantly said hello and asked us how our stay was- our servers at every restaurant and bar were super accommodating and friendly! We did the Royal Service so we had a personal butler and a very relaxing and quiet pool! Juan made all of our dinner reservations for us and made sure we... Read more
from Twinsburg, Ohio
Submitted on 30-07-2016
On our short list of favorite vacations . Loved the swimup room. Experienced outstanding service from everyone we encountered. We have traveled a great deal and this is the best service and attitude we have encountered. Stayed in Master Suite which was probably too big for two people but very nice. Spent all day in swimup pool or on the huge porch. We'd read until we got too warm, then get in pool for a while, then get out and read some more. What a life! Enjoyed eating at a different res... Read more
from Miami, Florida
Submitted on 30-07-2016
The experience was fantastic . Our Butler Napoleon was awesome and the waiter Fernando at La Perla was excellent. He served us every morning for breakfast . Mónica At The spa is fantástic in giving a Massage . Highly recommended .
from Mex DF
Submitted on 02-08-2016
Food good quality, environment good, presentation of the meals so good. Worth to be here. Ivan is excellent! Menu cold dishes are excellent. Drinks nice, entrees are the best in the hotel restaurants.
from San Francisco, California
Submitted on 02-08-2016
The hotel is great but needs to be more reasonable on bolt on service. The all inclusive is great but I felt like the hotel took advantage of anything of a bolt on. Higher end tequilas were more expensive than in America. Included wine was terrible and the kind you could purchase was grossly overpriced and non all inclusive food items were expensive. Anything that was not part of the package seemed to be very expensive with a nickle and dime feel. Even a taxi to downtown playa Del Carmen from th... Read more
from San Diego, California
Submitted on 02-08-2016
great place to stay, very clean and very good food. the tepanyaki place was amazing, also sushi was even better. just remember to book the restaurants through the desk so that you dont get the timeshare sales pitch.
from Louisville, Kentucky
Submitted on 03-08-2016
Overall the layout of the resort and the rooms are very nice. However, unless you pay for Royal Service, there are no hard alcohols in mini bar, no bars that are air conditioned during the day. Additionally, having to book all restaurant visits at the start of your trip is not always easy and your plans can change day to day. Rooms and resort are clean. The lack of air conditioned common areas with bars (like you can find at other resorts) is unfortunate when it's hot out. Overall nice resort ... Read more
from new york
Submitted on 03-08-2016
Visited the Paradisus Playa del Carmen from July 10th for 7 nights with my family. Stayed in the adults only section known as La Perla. La Esmeralda is the family section on the other side of the resort. Biggest resort I have ever been to.This all inclusive is akin to being on a luxury cruise ship but only on land. The sprawling resorts boasts immaculate kept grounds which is newly built and employs some of the most nicest and accommodating staff my family and friends have ever encountered. The ... Read more
from Redding, California
Submitted on 05-08-2016
Wow, beautiful, great service, good food, loads of options, entertainment, bars everywhere! Nice rooms with extra nice features. Nice beach set up and services beach side. We traveled with several couples, the resort was great about accommodating our larger group and helping us have a blast!
from Ashburn, Virginia
Submitted on 05-08-2016
Highly recommend for couples however there are special areas for families as well. You will enjoy every single minute over there. If you enjoy beaches, pools, excellent food and beverages, romantic dinners, privacy, etc, etc, this is the place for you. I have been there twice and I will go more times without a doubt. Just keep in mind that you will find humidity 100 % but you can deal with it. All the employees speak English and Spanish. No problem in terms of communication at all. If you like t... Read more
from Florence SC
Submitted on 09-08-2016
Although we had the least expensive room available due to booking through Vacation Express, it was still very luxurious. We have no complaints at all about our room or the quality of service. I would like to commend our favorite bartenders, German and Roberto, who always provided us with wonderful drinks, just the way we liked them. They were pleasant and friendly, excellent ambassadors for your hotel.
from Montreal, Canada
Submitted on 09-08-2016
This is the very first time that I take the time to write a review on Trip Advisor - because my stay at Paradisus La Perla (adults only) was beyond incredible. I stayed in the Paradisus Junior Suite with my boyfriend for 7 days. The room is very spacious, clean and modern. The staff is amazingly polite and nice, the hotel is amazing, clean, and a lot of fun. The food is very good as well, and there are many restaurant options with several type of food choices. Thank you so much Paradisus Playa d... Read more
from Brockville, Canada
Submitted on 09-08-2016
We stayed July 30-Aug 7 2016. Our room was a Royal Service Luxury Semi Ocean view suite facing the Adults only pool area and the Ocean. It was an excellent room on the top floor with lots of privacy. Our neighbours were fairly young and partied loudly a couple of nights late (4am) on the deck - but the Hotel asked them to eventually keep the noise down. Our Butler Armando was brilliant and went above and beyond in making us feel pampered and relaxed. Angel the bartender was excellent too. Only ... Read more
from Herndon, Virginia
Submitted on 09-08-2016
Short and to the point... the accommodations were lovely: clean, modern, attractive and comfortable. Staff went out of their way to make sure we had everything we needed and were always gracious and helpful. There was no shortage of choices for dining 24/7 and we were very pleased with the food, including my friend with dietary restrictions (vegetarian and gluten free... there were plenty of options to accommodate her needs). And there was always something fun to do... classes, activities, ga... Read more
from Allentown, Pennsylvania
Submitted on 10-08-2016
First and foremost, this is a hotel on the level of a five star hotel in the USA. Expect the Ritz or Four Seasons experience in terms of room, service, and food. The Royal Service is a no brainer. The ONLY caveat is that there is a jungle between the hotel and the beach. Therefore, there are few spots in the entire resort that have and ocean view. If you've been to other properties where the beach is omnipresent, this is a little off putting. It also takes away from the ocean breeze, so wh... Read more
from
Submitted on 12-08-2016
OMG!!!!! I don't know where to began. I had my wedding at this hotel and it was absolutely beautiful. We arrived a few days before our guest and we were welcomed in the lobby by Araceli our romance wedding coordinator. She made sure we got checked in and she made dinner reservations for us that night.The day of the wedding Araceli and LilliBeth tag teamed our wedding and they made sure our day was perfect. For those looking to have a destination wedding look no further this is the place and the... Read more
from
Submitted on 16-08-2016
This place is great, from the time we arrived, during & departing. Sergio at the front desk, was amazing with explaining everything from the resort to different restaurant options. The entire staff through out this resort were very helpful and friendly. And Luis, everyday pool side, he prompt and quick with our orders. I definitely recommend this place. Oh and jacuzzi on the balcony, awesome!
from Los Angeles, California
Submitted on 16-08-2016
From the very moment you pull up to the resort, you start to get an idea how amazing the place truly is. The rooms are beautiful, the staff are extremely friendly, and the pool is so darn big. The food at any of the numerous of restaurants is down right tasty and the beverages are equally as good. I promise, if you go to La Perla it will be one of the most unforgettable experiences you will ever have. The only down side is the beach. There is a bit of sea weed and some rocks.
from Montreal, Canada
Submitted on 16-08-2016
Our visit was outstanding. The room was spacious, very clean and very comfortable. Every meal was delicious and the service was outstanding. Many thanks to Karina who was very caring and professional , for helping with our diner reservations and also to Mayra who provided excellent service with a friendly and cheerful smile.
from
Submitted on 16-08-2016
Our first vacation without our kids in 17 years and we couldn't have picked a better resort. Alejandro Camino provided superior service, as did Alfredo and Inocenio in the Royal Service pool area. WOW
from Cincinnati, Ohio
Submitted on 08-09-2016
My boyfriend and I had never been to an all-inclusive resort and we must say this was a great first time experience. From the time we walked in to when we left, we felt pampered. Fernando at the front desk was so welcoming and really gave us a great first impression. Our room was bigger than we expected with a nice hot tub on the balcony. We enjoyed Bana the best out of all the restaurants we visited. We both love sushi back home and there it held up to our taste buds. The beach has lounge chair... Read more
from New Jersey
Submitted on 09-09-2016
We stayed here in August and this resort is amazing! The food is delicious. Our concierge, Paola on the La Perla was amazing. She was able to accommodate us for all of our restaurant reservations. Our favorite restaurants were Bana, Tempankaki & Fusion.
from Granby, Canada
Submitted on 10-09-2016
The room was huge, clean and we received from our concierge pamper. food was good but in three restaurant, a la carte, we have to go to the buffet to get the salad. There is a quiet pool where we can rest 80 % of the time.
from Siloam Springs
Submitted on 10-09-2016
My husband & I just returned home from spending a week vacation at Paradisus, & we enjoyed every moment of our stay. We arrived close to noon & check in was not until 3pm. Our room was not yet available, so the front desk sent us with a hotel representative to show us where to have lunch & drinks while we waited. After eating a great lunch at The Grill, we met with Susy, who helped us with all of our dinner reservations for the week, even before we were checked into our room. Afterwards, we went... Read more
from Aurora, Colorado
Submitted on 10-09-2016
The hotel was magnificent. We had a great experience. The staff was friendly and always helpful. Great experience with our butler Armando. The only draw back is the beach was just average. They blocked off some areas that had rocks in it but on the la perla side there was rocks in the water outside of the ropes.
from Montgomery Village, Maryland
Submitted on 14-09-2016
We felt pampered at Paradisus La Perla. We had dinner in 7 restaurants, experiencing good ambience and delicious food. In general hotel staff was very friendly and polite. I'm grateful for their knowledge on celiac disease and resources to please us. Also, I was surprised for housekeeping attention to detail and courtesy by taking care of our room twice a day.
from
Submitted on 14-09-2016
The hotel is invested and very beautiful, great attitude of employees and always making sure the guests are satisfied. Lenny representative reception helped us with everything you need, even when we had a problem with the order and all with a smile. Always concerned to explain to us and make sure everything is OK. Highly recommend the hotel, Good value.
from Playa Del Carmen, Mexico
Submitted on 16-09-2016
My husband and I had visited Paradisus once before on vacation. We loved it so much that we decided to visit the Romance Office and plan our wedding there. This review is primarily about the service I received during the planning and execution of my wedding. Overall, I had a great experience planning my destination with the Paradisus Romance office.The first step is that they assign you a wedding coordinator from the US-based Romance office located in Florida. I was able to call and speak with... Read more
from Camas, Washington
Submitted on 16-09-2016
My husband and I went to La Perla for our honeymoon for 10 days. The resort really exceeded our expectations. Upon arrival we were upgraded to room levels to a 1 bedroom suite with a jacuzzi. One of the first things we realized as we walked in was how good it smelled. La Perla really works on having a nice smelling resort. Our room was beautiful and so clean. The first night we went to Dinner at "The Market" and it was fanstastic. {NOTE: For wine lovers, you have to ask for the house wines they ... Read more
from Yonkers, New York
Submitted on 16-09-2016
Went for a birthday trip with my boyfriend. We were treated like royalty! The food was amazing, the beach was warm and clean! Went to tulum as an excursion.. Pretty boring! Don't waste your money! But Xelha was fun! Just bring extra money because all the fun stuff cost additional fees! I would definitely go again!
from
Submitted on 16-09-2016
I loved this place , I was there two weeks ago, the hotel is beautiful, the view, the people, the food in the restaurants is very good , and my favorite restauran was Bana and Vento . I recommend the use of fans and palapas on the grill to cool off and have a good time . My stay was absolutely fabulous thanks to the service and attention of Aridna Juzaino in guest service, she helped my boyfriend for us to spend a fabulous anniversary . Definitely every time I return to playa del carmen I´m st... Read more
from Mobile, Alabama
Submitted on 17-09-2016
We had a wonderful stay at La Perla and I would recommend this place to anyone wanting to be pampered!! The only thing I would change is the view from our room on the 2nd floor. Although we were Royal Service(highly recommend) and had a pool view, you still can not see the ocean due to the trees between the hotel and ocean. This was minor to us, because it's a short walk down a path that is nicely maintained and has a boardwalk down to the beach.
from Kongens Lyngby, Denmark
Submitted on 21-09-2016
Fantastic hotel, and the Royal Service and adults only concept was amazing. The breakfast at the Royal Service was lovely, the rooms and balcony spacious, the beach area nice and quite. Many good restaurants and The Passion restaurant definitely worth the money. Only disappointing thing was the beach.
from
Submitted on 21-09-2016
My wife and I stayed at La Perla from 9/11-9/15. We had royal service and was assigned Neftaly as our personal butler. All of the positive reviews you will read about how great the grounds, rooms, food, overall service are completely accurate. The hotel was awesome. This review is to shine a little bit of light on the hotel personnel with two people in particular. Everyone was so friendly and so willing to help it seem like everybody was our personal Butler. But Neftaly helped change a flight na... Read more
from Chicago, Illinois
Submitted on 21-09-2016
We had an amazing experience. Food was great and loved the aromatherapy smells that were all over the hotel. Antonio by the beach was great. He always made sure that we were doing ok. Everyone went above and beyond thank you. We will go back SOON!!
from Washington DC, District of Columbia
Submitted on 22-09-2016
This resort exceeded my expectations. I travel all over often and I must say I didn't expect much but got so much in return. From arrival I was concerned when the driver turned in the complex ( doesn't look like much from the outside) but when we pulled up to the door it was beautiful. We were greeted with cool towels that smelled great. Bags were tagged and taken from us for room delivery and we were whisked to the check in desk. They greeted us with purple drinks which were good, although can'... Read more
from Whittier, California
Submitted on 22-09-2016
Overall good. I had some issues with reservation changes. Good thing I kept my emails for reference. That kept me inside longer than I wanted, but once resolved things were good. I wish there were a bit more entertainment
from Brooklyn, NY
Submitted on 24-09-2016
So I have heard of this resort prior to booking and I went on trip advisor and saw all the amazing comments about this resort and said this is the place that my husband would be spending his 30th birthday. From the moment we entered on the premises we were treated PAMPERED. Even down to his birthday the hotel made an extra effort to go above and beyond to entice his experience and it was indeed a memorable one. From the upgrade to the one bedroom swim up suite (just because it was his birthday) ... Read more
from
Submitted on 25-09-2016
We had an excellent time during our stay at this hotel. The food was excellent and the staff was very friendly. Very clean hotel and with lovely big rooms for accommodation. Lots of activities and specially enjoyed the pool exercise performed by Xavier.Highly recommended.
from Eden Prairie, Minnesota
Submitted on 25-09-2016
Had a wonderful vacation at La Perla with a group of fellow business associates. Other than getting a bit too much sun (which is my own fault), our stay was perfect. This is an enormous resort, with every imaginable amenity and service. Staff was super friendly, and always there, with a smile, when you needed them. Room was very well appointed, with a pleasant aquarium scene where you normally have the bed headboard. With over a dozen restaurants and bars where you could order anything you wante... Read more
from Houston, Texas
Submitted on 26-09-2016
Ours was a 5 day 4 nights stay and we stayed in a one bedroom master suites. Second time in an all inclusive and this one is the stay you expect when you have high expectations. It is worth every penny. The room could not be bigger and more comfortable. We even think we could have stayed in a smaller room, maybe next time we will try the smaller room but with a swim-up option. Our concierge could not be nicer (Viviana). She accommodated every single need we had and went above and beyond our expe... Read more
from Forest Hills, New York
Submitted on 28-09-2016
La Perla! This is our 5th time at this hotel. As someone in the hospitality industry, let me tell you, this hotel is clean, the staff is attentive, the food is great, and they have premium food and Liquors to choose from. You don't feel like you're in another hotel or resort where everything is cheap because it's all inclusive. Everything about this place makes you feel like you're in an upscale luxury hotel, and you are! We've been to many hotels and resorts and La Perla is the only place we ca... Read more
from Ohio, Illinois
Submitted on 28-09-2016
Paradisus Playa del Carmen La Perla was absolutely wonderful. I would recommend it and I would go back again. I loved the service, the rooms and the Spa was a little slice of heaven. I only wish my stay could have been longer.
from Brooklyn
Submitted on 28-09-2016
I would recommend this resort. They had friendly staff , lots of activities and nightlife. We enjoyed our stay and would recommend this resort to anyone looking to have fun and relax. The beach was clean and service was great!
from Bridgeport, Connecticut
Submitted on 28-09-2016
I have taken a vacation every year for many years, and have been to many resorts. The Paradisus La Perla by far is the best resort I have been to. Excellent Service!!! Everyone is so nice and friendly and go out of there way to make sure your every need is taking care of.
from Mineola, New York
Submitted on 29-09-2016
Few years back I reviewed another paradise , in Punta Cana. This one Paradisus playa del Carmen , it's true to the name, PARADISE. We arrive around 2pm and we were greeted by the staff and we were offered a nice tropical drink, and right away we were checked in, and we were escorted to our room. Room We had a junior suite , king side bed , huge tub double shower with rain drop s head, balcony with the view of the pool. Plenty closets and every thing was very clean. They also offer turn down ... Read more
from Rio Rancho, New Mexico
Submitted on 02-10-2016
My wife and I, traveling with my mother-in-law, stayed in the Royal Service Section. Hector was our butler throughout our stay and we cannot say enough great things about him. We spoke with and made arrangements with Hector everyday. He would visit with us at the pool and when we were just walking around the beautiful property. He prepared the balcony Jacuzzi with sparkling wine for us, brought Bailey's to our mini-fridge for evening coffees, and made sure I had extra espresso pods for the espre... Read more
from Philadelphia, Pennsylvania
Submitted on 02-10-2016
After reading what seemed like hundreds of reviews my wife and I chose Paradisus La Perla to celebrate our 34th wedding anniversary. I can say with certainty that we made the right choice. We opted for the royal service and from the moment we arrived until the moment we left we were treated like royalty. The resort is immaculate. Our room was the cleanest hotel room we have ever been in and the bed is the most comfortable we have ever slept on. If you are into wild partying this probably isn'... Read more
from Las Vegas, Nevada
Submitted on 02-10-2016
My wife and I combined business and pleasure with a visit to Paradisus in August of 2016. The one-bedroom suite was beautiful, the food at the seven restaurants we ate in was fantastic, and as great as those were, the service we received from the hotel and restaurant staff was the most impressive aspect of our stay.
from
Submitted on 03-10-2016
We stayed for a week as for a vacation and to celebrate my birthday. We choose the property based on information from trip advisor and our travel agent. I can say the entire experience was amazing with one exception. The room was awesome, we were on the third floor. The balconies on this floor have concrete fronts as opposed glass which offered privacy that we very much appreciated. All the floors are marble so you do hear people walking past your room as well as housekeeping carts etc. but by... Read more
from Santa Barbara, California
Submitted on 03-10-2016
Paradisus Playa del Carmen is a stunning property with an incredible staff. From the food, to the rooms, to the hospitality of all of the Paradisus staff, everything was top-notch. Our party was there on business, and we still felt like we were on vacation. I have never been to a property that put so much detail and focus on one group. The Paradisus and their team made our event an unforgettable experience. I hope to be able to go back for pleasure soon.
from
Submitted on 05-10-2016
This is an awesome place!! Room is fully equipped (there's a wifi antenna per room), mini-bar always replenished, easy to use safety box, plenty of towels, slippers, robes. The room was always impeccable! Maids came in the morning to do the room (bed, bathroom and kitchenette area) and at night to open the bed; the night shift also cleaned the room on the way out (we noticed the night shift was cleaning the room because when we came back to the room, from dinner, all towels had been replaced ... Read more
from Tyronza, Arkansas
Submitted on 06-10-2016
Carlos on the beach was excellent, went way above and beyond to provide the best service. We even asked for pizza, and he puled it off for us!! The beach trips were very enjoyable for us. The beach drinks were great, and the timely fashion they were delivered , you could ask for nothing any better
from Miami, Florida
Submitted on 06-10-2016
We have stayed in the Playa del Carmen and Cancun hotels 6 or 7 times, including Paradisus Cancun, Royal service in 2014. Always stayed in different hotels. For the first time I would say that would back again. Its has been an amazing visit. The PEOPLE, the food ( Vento, La Palapa restaurants, highly recommended ), the service and everything is very good. Special thanks to Mr. Daniel Sanchez, E-concierge who help me with a special request I made and really came thru with everything he did. Laz... Read more
from
Submitted on 06-10-2016
This was my boyfriends and I first vacation and honestly it's going to be hard to top this! The hotel is beautiful clean and modern and the atmosphere is relaxing. As soon as we arrived at the hotel the staff greeted us with cool towels and a drink while we waited to check in. By the way the hotel smells amazing! Our room was a luxury jr suite, it was super clean with a huge tub, 2 separate showers and separate toilet in another small room. The pool was nice, if your looking for some relaxed fun... Read more
from Washington
Submitted on 06-10-2016
Food was amazing, but the management allowed a private party to play REALLY LOUD disco music way past midnight and wouldn't do anything about the fact that it was ruining the experience for us! Second rate mangement that allows a paid event to ruin a very expensive stay at a resort that is supposed to be 5 star!
from New Jersey
Submitted on 09-10-2016
This place was AWESOME....from the staffs, the location, the room, the beautiful property, the food and DRINKS. My hubby and I decided we will make our way back to this resort again. Want to say THANK YOU to Reyes, Iran, Carlos, Rafael waiter from Hadar, Ruben our waiter from the pool, Paola from guest service, Luis, Elvis, Alfonso waiter from the pool, Romina waitress from Mole, Eva waitress from Hadar, Dayen who makes perfect eggs every morning from Hadar, Edwin bartender from the M bar, Jorge... Read more
from Mississauga, Canada
Submitted on 09-10-2016
Very nice location. Great staff. Lots of restaurants to go to. Nice quiet beach... I like the pools and the multiple bars. 60 min from Cancun. 10 min from the ferry for Cozumel. Adult concierge and family concierge. All good.
from Long Island, New York
Submitted on 09-10-2016
Just wanted to say Vento had a great waiter Marcellino who was very attending- at Vento Restaurant Workers like him should be recognized for management upgrading! Thank you for a wonderful dinner ! This resort was very clean - the only thing I would say is they need to get better Beach and keep the and cleaner - and the waiters there need to be more attentive in bringing cold drinks !! Lacking service !
from
Submitted on 10-10-2016
Great Hotel! Great customer service and outstanding food! We did the royal service and it was worth it. You need to go for dinner to Fuego and Mole. In Mole order the cactus margarita! So good !!! We will be back
from Kernersville, North Carolina
Submitted on 14-10-2016
I recently stayed at Paradisus la perla and wanted to give an excellenta to all the staff that so graciously took care of us! There are a few I would like to say I wanted to bring them home with me. I hope you forever keep them in your service because our stay was made extraordinary by these few! Karen in royal service was one of the sweetest and most kind. Seeing her was a bright spot in our day. Tell her thank you for all she did for us and our friends. Eva in bana for breakfast. Her sm... Read more
from Charlotte, North Carolina
Submitted on 14-10-2016
Amazing resort, food & service. Couldn't be happier. Will definitely return. Highly recommend. Swim up suite exceeded expectations. Stayed on adults only La Perla side. Didn't see a child the entire trip. The family side looked amazing too and I heard from family guests they were well taken care of
from Tamaqua, Pennsylvania
Submitted on 14-10-2016
We enjoyed every minute of our vacation! We surprised our friends there who did not know we were coming and we had the best vacation ever! We have never been to an all inclusive resort before or even out of the USA and La Perla met all of our expectations! Kudos to Manuel the bartender and Hugo the water Zumba instructor for making it a lot of fun!
from
Submitted on 14-10-2016
This resort is beyond incredible! The staff goes above and beyond. The food is out of this world. And the atmosphere is spa-like everywhere you go. Our butler, Francisco, is the most genuinely kind and selfless person ever. I forgot my tennis shoes and he took me and my husband shopping after he was off work just to help me find shoes. He went out of his way to make sure we had an amazing trip. Every detail of the resort is done to perfection. If you go to Vento, get the Risotto! And Marcelino w... Read more
from kent, UK
Submitted on 15-10-2016
Perfect! So relaxing. The room was beautiful and kept clean throughout. Dianna and Gabriella were the most polite and friendly breakfast staff. Gibran was a total professional, polite, friendly and attentive.
from
Submitted on 16-10-2016
I have been reading the reviews on this resort for almost a year. The consistently positive reviews made me excited to visit here, so much so, that I chose this resort for my Honeymoon. Upon arrival, we were greeted with a cool towel and a drink. We also received an upgraded room for our honeymoon, very nice touch. When we arrived to our room, there was chilled champagne and chocolate covered strawberries waiting. It was a great welcome. I pre-booked our restaurant choices before arriving. Our... Read more
from San Francisco, California
Submitted on 16-10-2016
*This wasn't a hotel that I picked, our friend was getting married and this is where everyone stayed, so we followed them and we are glad we did. It was a solid experience, great decor, pools, and well maintained, small area for couples. We stayed in the Royal Service area of this hotel, so I do not have much to offer in terms of the hotel overall. I can say that the Royal Service area was pretty top-notch, they provide a butler, tons of free booze in room and out, many restaurants to choos... Read more
from Kernersville, North Carolina
Submitted on 19-10-2016
This was our first time visiting this resort and it was absolutely wonderful. My husband and had the Royal Service and I would suggest to everyone to get this. Our butler Raul was fabulous and there for anything we needed. The staff here is extremely pleasant and welcoming! My husband and I have been to many resorts and this one is one of the best ones we've been to. We will definitely be back.
from Miami Beach
Submitted on 19-10-2016
I have been to 4 other "all inclusives" in Punta Cana, DR and Playa del Carmen and I will certainly return to La Perla. Excellent experience and wonderful staff. Special props to Manuel (The Grill) and Valentin (Vento).
from Inverness, United Kingdom
Submitted on 20-10-2016
Royal service was brilliant - The butler service we did not use to it full potential. The reception area for royal service always stocked with snacks and drinks was outstanding. We only used the royal service pool and made lots of new drinking friends "mini beers" are a must try. All the restaurants were lovely, the main 2 was the royal service restaurant La Palapa and the Mexican restaurant was class!!! Breakfast each morning was incredible and lots to choose from. All in all the hotel was... Read more
from Los Angeles, California
Submitted on 20-10-2016
When we first arrived they tried sending us to La Esmeralda (family side). I wanted an adult only experience. They insisted and was adamant that I did not want to go to that side. So that was very annoying. I arrived at the hotel early and they said that if I went to the family side, my room would be avail now vs. waiting longer for a room at La Perla... so we waited. We stayed for 4 days, and every day the sales people would stop us to ask if we were interested in a presentation. That part was ... Read more
from Arizona
Submitted on 20-10-2016
My husband and I stayed 8 days at La Perla, which is the adults side. This resort met my needs,sometimes with more reminders, i.e. extra water in room, our concierge took our requests to restaurants for reservations (which are needed!). And what we desired to do on our trip, as in excursions. We requested twice to have the confirmations given to us,we finally just went to guest services, which are tables at several locations, and got a copy from them. Paola helped us with that, thank you fo... Read more
from Toronto, Canada
Submitted on 23-10-2016
not much to tell but only writing to reaffirm the wonderful time spent at this property. My last year's vacation was spoiled somewhat by a large 300 person conference that took away from the serenity of staying at Royal Service but all is better now!
from New York City, New York
Submitted on 23-10-2016
I highly recommend this property but if you go you must do Royal service. I would not have liked this place as much without it. We had a butler named Gilberto who was the best! He took wonderful care of us and was very attentive to our needs. We were celebrating our 25th anniversary and a birthday. Our room was decorated on two separate occasions. We thoroughly enjoyed ourselves!
from Las Vegas
Submitted on 26-10-2016
Pampered, relaxed, comfortable, beautiful, luxurious...the list goes on and on of our impression of La Perla and how we felt during our stay. Beautiful, sprawling property that is meticulously taken care of and run by staff that meticulously take care of you. Go, book your stay, pay the extra for Royal Service and enjoy one of the best all inclusive experiences you'll ever experience.
from South Whitley, Indiana
Submitted on 26-10-2016
This is my wife and I second visit to La Perla and it was as great as the first. It was great seeing some of the same faces like Renau at the la palapa and and some of the other great people there. Hats of to Alfredo our pool side waiter he kept the drinks flowing without even asking sometimes and also kept us full on great poolside food. Meet some fun people at the pool which is always good. All the food was good. We took took some friends along this time and they had a great time also. Thank y... Read more
from Lake Stevens, Washington
Submitted on 27-10-2016
Pros Resort was amazing... Totally felt 5 star. Food drinks were top notch. Swim up room is worth every penny Cons Card was overcharged and they refused to give a refund. Required timeshare pitch. Beach was very full of seaweed
from Detroit, Michigan
Submitted on 01-11-2016
This is the 3rd all inclusive me and my husband have been to, first in Mexico. The resort was spotless and the food was the best Ive had at any resort and the wait staff ALWAYS had a smile and greeted you with a nice hello. Much to our surprise, the entertainment was great as well. The dances were so into it every night that we couldnt help but have a good time with them. Our room was spacious and had a perfect pool view. We even got a champagne surprise in our room two days in a row. The grill ... Read more
from Irvington, New York
Submitted on 01-11-2016
I stayed in the hotel for a week in October 2016. Right from the start I knew it was going to be an amazing stay. We were greeted by pleasant staff and immediately taken to the Royal service check in. Royal service is a must. After check in we meet our butler Gilberto who hands down made this trip perfect for us. I would highly recommend him if you're doing Royal service. The rooms were amazing the staff was amazing and the food was superb five stars all round. I would like to say the gr... Read more
from New Jersey
Submitted on 01-11-2016
We would like to say; Thank you: Roxana Espinoza, Daniel Sanchez, Veralucia Ladron & Stephanie Maldonado for your prompt response to the questions raised. We are glad to have a Paradisus staff who can respond with such insight before our arrival. We are especially grateful to receive the information throughout the pass couple of month about , your pre-arrival form, CC authorization form, Life enrichment activities, VHI Spa information, and most important for taking time out of your busy work ... Read more
from Maple Ridge, Canada
Submitted on 01-11-2016
I can now see why people leave long reviews, but i know i chose this hotel because of all these reviews i read. they matter and i hope mine helps! why we chose this hotel- the pictures and reviews of the food (we are foodies) the pictures of the ambiance/modern chic look and of course the endless amount of great reviews. The 78 terrible you see? its because those people complain about everything in life. Id ignore them. ROYAL SERVICE-DO IT! why? PRIVATE BUTLER thats all i have to say. Our b... Read more
from Mukwonago, Wisconsin
Submitted on 02-11-2016
Located approximately 40 minutes from Cancun Airport, this was an exceptional, service driven all inclusive. The warm welcome, cool towel and adult beverage kicked it off nicely. This was the first all inclusive we've visited based on others reviews of this resort which is why it was chosen. EVERYONE was attentive and ready to please. I found the resort to be beautiful. The entrance, lobby, outdoor halls, grounds, room and pool were impeccable. This resort received a scrub down daily. Whi... Read more
from Denver, Colorado
Submitted on 04-11-2016
I had a wonderful stay and all staff were attentive. Would definitely recommend the Royal Service. My butler made sure that my stay was special and made extra efforts to ensure that my sister had a fabulous birthday. The restaurants were first class - favorite was Mole. I wish my stay had been longer.
from Scottsdale, Arizona
Submitted on 04-11-2016
This was a great choice for our stay with friends. The resort is top of the line and the staff is the greatest. We stayed in the Royal Service section and the staff there made you feel special every day. Our butler Luzaro went over and above to make sure our every need was taken care of. The room was really nice as were the pools. The food in the pool grills was great. Our only negative was the restaurants lighting that was very dim and we had to use the flightlight on our phones to read ... Read more
from Guadalajara, Mexico
Submitted on 09-11-2016
Excellent service in all aspects, butler, food and amenities, stay the same, congratulations Regarding the area of ????Pearl royal service beach bar needed drinks and snacks, it would be the only thing he would need
from
Submitted on 09-11-2016
We visited La Perla (Royal Service) for a week in October. It was by far the most AMAZING experience ever! We spent a week here for our honeymoon and booked ourselves Royal service. Staff: most amazing, helpful, nice and courteous people we have ever met! Food: breakfast was my favorite meal of the day, the buffet has endless possibilities that are impossible to get sick of. We are lunch most days by the pool or at the beach (which the deliver to you!), however, most restaurants are open for ... Read more
from Philadelphia, Pennsylvania, United States
Submitted on 09-11-2016
p.s. This is a long one! Loved the modern, clean, sophisticated feel of this resort. The beach is not clear calm water, but still beautiful. The food is the best Ive ever had at an all-inclusive. but you definitely want to make reservations as soon as you arrive. My husband and I stayed in the Royal Service, which was worth every penny! Our butler was Alma, and we never thought we needed her, but we got lucky with her, She made our stay unforgettable, made sure we had dinner reservations even... Read more
from Royal Oak, Michigan
Submitted on 12-11-2016
I was in a wedding and we stay at La Perla and the entire experience was very good. Stuff is very courteous, friendly and attentive. We'll definitely keep the Resort on our list of quick nice getaways for the price.
from Reston, Virginia
Submitted on 13-11-2016
We stayed at La Perla for my bachelorette weekend, and what a fantastic trip we had! Service was incredible, especially Hector and Ximena, our butlers. We choose the Royal Service, and were not disappointed. All that we wanted, was at our fingertips, "with pleasure." We were completely pampered throughout our trip, making our last day, such a tough one, as we did not want to leave! Everyone was friendly, ready to assist in anyway possible. The purpose for our trip was to reconnect and spend... Read more
from Billings, Montana
Submitted on 16-11-2016
Service from all the employees at the property was exceptional,.the checking is a little long would be great if checking in 8pm or later could just get keys and come back next Morning to learn all the amenities. Room was good size and the bed best ever had in Mexico. Linens very good quality with the soaps and shampoos very high quality. TV Very good selection of movie channels and news. Our view at night didn't seem good, it view the Eco area but morning had view of ocean and Eco area had such ... Read more
from Hazlet, New Jersey
Submitted on 17-11-2016
Beautiful grounds and property. They had better grade liquors and the food was the best we have had at an all inclusive. Staff is friendly and helpful. Royal service is worth the price. A little bit removed if you want to get away from the main pool bar and relax.
from Palisades Park, New Jersey
Submitted on 17-11-2016
I went to Paradisus for business. Completely unfamiliar with Melia Hotels, I was surprised by the upscale quality, beautiful décor, and pleasant service. Overall a very pleasant experience. I highly recommend it for anyone looking to get away. My girlfriend and I will definitely be coming back!
from Carmichael, California
Submitted on 17-11-2016
My husband and I just returned from 7 days at this resort and were thrilled with our experience. We sprung for the Royal Service at La Perla and it was amazing. In addition to his regular duties, our butler, Alejandro Camino, would leave surprises for us in our room (bottle of champagne with strawberries, bathtub filled with rose petals all around when we returned from a long day of sightseeing, etc.). If you are a foodie, I recommend paying for the upgraded dining experience at Passion Restaura... Read more
from Runnemede, New Jersey
Submitted on 18-11-2016
Absolutley beautiful resort, lots of fun things to keep any couple or family entertained and an overall friendly staff. However check in was a complete nightmare! We booked a juinor swim up for 7 days, a year in advance, as part of a wedding group. Upon checking in we were informed our room wasnt going to be available until the following day (saturday) at 3pm. The man at the desk said they had a different room for us for the first night, an upgrade apparently, and that we would have to have our ... Read more
from
Submitted on 21-11-2016
We spent 14 days at La Perla in Playa del Carmen, and we had a nice Junior swim up. Pending on what side of the horseshoe of the hotel design you stay on you lose the sun either morning or afternoon. To be honest looking back I wish we hadn't wasted to money on the swim up room we used it twice and spent most of the time at the beach. The food was great 90% of the time with some exceptions, Rooms were nice something similar if you've stayed in any hotel on the Vegas Strip. No issues getting our ... Read more
from Chicago, Illinois
Submitted on 22-11-2016
Fantastic, spent 12 days there for our honeymoon. Spend the $ for Royal Service swim up suite. Food was fantastic and the staff even better. The best all inclusive experience I've been to! Best service
from Westport, Connecticut
Submitted on 22-11-2016
Excellent resort would recommend to everyone. It was a great experience staying at the resort and was very pampered. The staff was incredible and the food was outstanding. The resort was impeccable and very appealing
from Spring, Texas
Submitted on 22-11-2016
Just returned from a quick second trip to the Paradisus Playa del Carmen and upon arrival into Cozumel realized that United had totally destroyed my Rimowa cases. After an hour with United's baggage representative realized that this case would not be replaced in Mexico and am awaiting United to deliver here in the states. We finally found our transport and got into the Paradisus a few hours late. We stayed in a one bedroom master suite. It was nice as all of the Melia rooms are. We did noti... Read more
from Washington DC, District of Columbia
Submitted on 26-11-2016
There is NOTHING to complain about. Everything was exquisite. The cuisine, the room, the customer service especially Paola! They treat you so kind and make every wish possible. Definitely coming back!
from Katy, Texas
Submitted on 26-11-2016
If you are Royal Service this is a fantastic breakfast and lunch. We stayed at Paradisus La Perla for 8 days and we ate here every morning for breakfast and two lunches and one dinner. We were very lucky to get Juan Lomas for our breakfast waiter. He really took the time to get to know us and what we liked and remembered our preferences. Many of the staff take the time to really try to make guests stay special. Travel Tip it may be an all inclusive resort but staff really appreciate tips.
from Washington DC
Submitted on 26-11-2016
Frankly we selected this resort based upon all of the excellent reviews from you Trip Advisor reviewers. So thanks! The resort was excellent! Clean, efficient, and catered to all our needs. Our butler reached out to us to ensure we had our dinner reservations, they left chilled champagne in our room, and filled our Jacuzzi with perfect temperatured water and soap suds. We were very pleased with the quality of the food at the variety of restaurants. The bartenders made excellent drinks, and tur... Read more
from New Brunswick, New Jersey
Submitted on 26-11-2016
The room was excellent, the restaurant we visited was a very good choice, and the guys at the buffet in the morning and the lunch time specially Alejandro Sarabia and Salvador Vazquez was very friendly. We had a great time!!!!
from
Submitted on 27-11-2016
Everything here was clean, elegant and friendly. The staff, including Renau Arroyo, were incredibly kind and helpful. Food was quite good. We loved the Bali beds by the pool. Definitely want to return. A great family vacation!
from Montreal, Canada
Submitted on 30-11-2016
The service was great in the restaurants and the rooms. Rafael and his team, were definately our favorite waiters anticipating our every need. The room was just beautiful. Entertainment in the evenings could be better.
from Staten Island, New York
Submitted on 30-11-2016
Excellent service at La Palapa Restaurant. Renau Arroyo waited on us and he was on point with all our dietary needs. Friendly and fast service. Food was also very well prepared. I would highly recommend this 4 star resort.
from
Submitted on 04-12-2016
we visited this place a year ago and again this december, love it! from check in experience to check out experience everything was lovely. staff is extremely attentive and friendly, very helpful with absolutely anything. our room was spotless every day thanks to our cleaning girl, turn down service is a plus. I also love that they have a separate Illy coffee stand, delicious latte twice a day was our indulgence, the girls working the coffee bar Mayra and Keila were very sweet and by second day k... Read more
from Toronto, Canada
Submitted on 05-12-2016
We travelled in early November and like most, save for a vacation to treat ourselves...wow, this resort sure hit the mark and then some. From the moment we arrived, to the minute we left, we had an experience that was more than value for our money. Accomodation, meals and service was second to none and the staff, well...trememendous! If your are looking for an adult only - make sure you upgrade to Royal Service, it is well worth it...if only for the amazing servise of ALFREDO! What a tremendou... Read more
from
Submitted on 05-12-2016
We could not have asked for a better resort to stay at! Everything is incredible...the food, service, entertainment! A special thanks to Juanma for taking THE BEST PHOTOS. My boyfriend surprised me by proposing to me on the beach during a photo shoot. Juanma captured all of the amazing moments. He made us feel so special and stayed overtime to edit and get our photos together. We could not thank you enough!
from San Antonio, Texas
Submitted on 05-12-2016
We recently visited this resort for our 7 day honeymoon stay the wek of Nov 21st and could not have asked for a better experience. This resort is by far the best place we have EVER stayed at! We stayed at the Paradisus, La Perla- Royal Service for adults only, and it was worth every cent! The service is impecable, and the resort, restaurants and bars are top notch, best quality you can pay for. The room was insane- so modern, clean, comfortable and the amenities are best of the best.The royal se... Read more
from Bozeman, Montana
Submitted on 05-12-2016
I must start out by saying that I have never done a review for something like this, but I read reviews of others before booking vacation and they helped emensly. I booked our vacation through Costco due to the fact that we got a free room upgrade by doing so. We stayed on the La Perla side. When we arrived they told me they were totally full, I had to remind them about my upgrade. I was upgraded from the junior suite to the one bedroom suite, room 1002, which I was told had two queen beds but wh... Read more
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