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ALL-IN Weekend: $5 Books Your Resort Details 

Playacar Palace Grand Resort - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$512 $256
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,769 $1,549
Per Guest for 5 Nights
This intimate and luxurious resort, located in the Riviera Maya, is set in the exclusive Playacar Hotel Zone in the heart of Playa del Carmen.
Style: Beachfront, All Inclusive, Family Friendly
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Based on 3530 reviews
Room & Rates
Deluxe Room Resort View - All-Inclusive

Deluxe Room Resort View - All-Inclusive

Best Rate Guaranteed
Starting from
$512 $256
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • UNLIMITED PHONE CALLS to USA, Canada and Mexico from your room [some restrictions apply]
  • All meals and drinks, including breakfast, lunch and dinner
  • Fine dining, including international cuisine
  • Top-shelf drinks [domestic and imported]
  • Three restaurants, serving buffet and a la carte specialties
  • Two bars, including one lobby bar, one swim-up/snack bar, and one lounge
  • 24-Hour room service
  • Private liquor dispenser and mini-bar in room
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel and the Riviera Maya [Transportation not included]
  • Daily and nightly entertainment
  • All gratuities included

Amenities:
This room features two double beds or one king bed with nightly turndown service and a private resort view balcony overlooking the attractive resort grounds with two chairs and a table. The bathroom features a shower and double Jacuzzi, Chi bath amenities, and bathrobes/slippers. For your pleasure, your room also offers a liquor dispenser, purified water, and mini-bar containing: sodas, bottled water, and domestic beer. Other features of the room include individually controlled air conditioning, satellite LCD flat-screen TV w/remote control, safety deposit box, coffee maker, direct dial telephone, radio/alarm clock, hair dryer, and an iron/ironing board.
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Superior Deluxe Partial Ocean View Room - All-Inclusive

Superior Deluxe Partial Ocean View Room - All-Inclusive

Best Rate Guaranteed
Starting from
$517 $258
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • UNLIMITED PHONE CALLS to USA, Canada and Mexico from your room [some restrictions apply]
  • All meals and drinks, including breakfast, lunch and dinner
  • Fine dining, including international cuisine
  • Top-shelf drinks [domestic and imported]
  • Three restaurants, serving buffet and a la carte specialties
  • Two bars, including one lobby bar, one swim-up/snack bar, and one lounge
  • 24-Hour room service
  • Private liquor dispenser and mini-bar in room
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel and the Riviera Maya [Transportation not included]
  • Daily and nightly entertainment
  • All gratuities included

Amenities:
This room features two double beds or one king bed with nightly turndown service and a private partial ocean view. Some of these rooms offer a balcony with two chairs and a table but it is not guaranteed, all of the Superior Deluxe Ocean View Rooms do feature a balcony. The bathroom features a shower and double Jacuzzi, Chi bath amenities, and bathrobes/slippers. For your pleasure, your room also offers a liquor dispenser, purified water, and mini-bar containing: sodas, bottled water, and domestic beer. Other features of the room include individually controlled air conditioning, satellite LCD flat-screen TV w/remote control, safety deposit box, coffee maker, direct dial telephone, radio/alarm clock, hair dryer, and an iron/ironing board.
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Superior Deluxe Ocean View Room - All-Inclusive

Superior Deluxe Ocean View Room - All-Inclusive

Best Rate Guaranteed
Starting from
$555 $277
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • UNLIMITED PHONE CALLS to USA, Canada and Mexico from your room [some restrictions apply]
  • All meals and drinks, including breakfast, lunch and dinner
  • Fine dining, including international cuisine
  • Top-shelf drinks [domestic and imported]
  • Three restaurants, serving buffet and a la carte specialties
  • Two bars, including one lobby bar, one swim-up/snack bar, and one lounge
  • 24-Hour room service
  • Private liquor dispenser and mini-bar in room
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel and the Riviera Maya [Transportation not included]
  • Daily and nightly entertainment
  • All gratuities included

Amenities:
This room features two double beds or one king bed with nightly turndown service. Some rooms have balconies and some rooms have terraces.   The bathroom features a shower and double Jacuzzi, Chi bath amenities, and bathrobes/slippers. For your pleasure, your room also offers a liquor dispenser, purified water, and mini-bar containing: sodas, bottled water, and domestic beer. Other features of the room include individually controlled air conditioning, satellite LCD flat-screen TV w/remote control, safety deposit box, coffee maker, direct dial telephone, radio/alarm clock, hair dryer, and an iron/ironing board.
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Concierge Level - All Inclusive

Concierge Level - All Inclusive

Best Rate Guaranteed
Starting from
$592 $296
Per Adult Nightly

ADULTS ONLY IN THIS ROOM!

Your All-Inclusive Plan Includes:
  • UNLIMITED PHONE CALLS to USA, Canada and Mexico from your room [some restrictions apply]
  • All meals and drinks, including breakfast, lunch and dinner
  • Fine dining, including international cuisine
  • Top-shelf drinks [domestic and imported]
  • Three restaurants, serving buffet and a la carte specialties
  • Two bars, including one lobby bar, one swim-up/snack bar, and one lounge
  • 24-Hour room service
  • Private liquor dispenser and mini-bar in room
  • Use of the facilities of all Palace Resorts in Cancun, Cozumel and the Riviera Maya [Transportation not inlcuded]
  • Daily and nightly entertainment
  • All gratuities included

Amenities:
The Concierge Level is located on the top three floors featuring one king bed with nightly turndown service, upgraded room amenities, and a private ocean view balcony overlooking the Caribbean with two chairs and a table. The private bath features a shower and double Jacuzzi, L`OCCITANE bath amenities, and bathrobes/slippers. For your pleasure, your room also offers a liquor dispenser with premium, upgraded brands of liquor [Bacardi White Rum, Jose Cuervo Tequila, JB Whisky and Barton Vodka], purified water, and a mini-bar containing: sodas, bottled water, and domestic beer. Other features of the room include individually controlled air conditioning, satellite LCD flat-screen TV w/remote control, DVD/CD player, digital safe [laptop size], direct dial telephone, Wi-Fi radio/alarm clock/iPod dock, professional hair dryer, and an iron/ironing board.

Upgraded Amenities Include: Aromatherapy, two 25 minute massages at the Spa/treatment rooms [location varies per resort], Espresso/American coffee maker, 24-hour room service from select restaurant menus to create a `special menu`, nightly petit fours, pillow menu, nightly exclusive concierge phone service, private check-in and out / late check-out and early check-in [subject to availability].
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Playacar Palace Grand Resort - All-Inclusive
Fraccionamiento Playacar, Bahia del Espiritu Santo Esquina Abraira de Arriba, Playa del Carmen, Mexico 77710

Location

Ideally situated right on the glistening white sand beaches of the Caribbean Sea, the intimate and luxurious Playacar Palace is one of the best all-inclusive resorts in Playa del Carmen. Located in the Riviera Maya, the resort is set in the exclusive Playacar Hotel Zone in the heart of Playa del Carmen, near restaurants and shopping

Why Stay Here

-Restaurant
-Sensational beach
-Attentive staff
-Beautiful grounds
-Nightly theme activities in the Kids Club
-Bars and lounges with views to the Caribbean sea

Resort Details

What Makes Playacar Palace One Of The Most Luxury Resorts In Playa Del Carmen?
Playacar Palace features 201 beautifully appointed guestrooms and suites, most with balconies and ocean views of the Caribbean Sea and Cozumel Island that will take your breath away. Equally inspiring are the abundant in-room amenities, including a double whirlpool in every room, 24-hour room service, and a luxurious and stylish dcor.
Just minutes from the charming Playa del Carmen and the distinctive outdoor Playa del Carmen restaurants, authentic Mexican shops, bars and nightclubs of the famous Fifth Avenue, you will find Playacar Palace.
Enjoy our modern spa or take a refreshing swim in our sparkling pool.
Enjoy one of the best all-inclusive resorts in Playa del Carmen, Mexico with a large, smooth beach designed with a natural feel that is ideal for wading, throwing a frisbee, flying kites or playing beach volleyball.
International cuisine in one of the most luxurious restaurants in playa del Carmen with unlimited wine by the bottle, and brand name spirits, as well as daily and nightly activities and entertainment.

Resort Credit
Receive $500 resort credit per room, per stay with a 3 night stay
Receive $750 resort credit per room, per stay with a 4 night stay
Receive $1,500 resort credit per room, per stay with a 5-8 night stay
Receive $2,000 resort credit per room, per stay with a 9-11 night stay
Receive $2,500 resort credit per room, per stay with a 12+ night stay
Unused Resort Credit is valid for up to one year and can be transferred to other Palace Resorts guests. This one year period begins two weeks after the check-out date. Original Resort Credit restrictions on spa services still apply. When using Resort Credit for Vacation Memories, Resort Credit Shop, and other products and services offered as part of this promotion, service taxes and fees will apply.

Palace Resorts Mobile App
With the new Palace Resort Kiosko app, you will be able to know the amount of Resort Credit given to your reservation and check its balance and all the transactions made during your stay at Palace Resorts. What`s better is that the app is completely free, and it can be found on the Apple app store. Guests will also be able to use the Palace Resort Kiosko app to do the following:
Resort Credit Balance: Know the amount of Resort Credit given to your reservation and check its balance and all the transactions made during the stay.
Agenda / Schedule: Stay on top of all of the activities reserved by date and time; spa treatments, golf tee times, tours, romantic dinners, etc. All scheduled activities will be registered, even if they are paid with Resort Credit or Room Charge.
Services: Divided in categories, it contains all the products and services offered with Resort Credit according to the property where the guest is staying.
Promotions: It has an image slide about the current promotions and next events at Palace Resorts.

Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary. Calls must be made from guestrooms, other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes 800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.



All-Inclusive Details

UNLIMITED PHONE CALLS to USA, Canada and Mexico from your room [some restrictions apply] All meals and drinks, including breakfast, lunch and dinner Fine dining, including international cuisine Top-shelf drinks [domestic and imported] Three restaurants, serving buffet and a la carte specialties Two bars, including one lobby bar, one swim-up/snack bar, and one lounge 24-Hour room service Private liquor dispenser and mini-bar in room Use of the facilities of all Palace Resorts in Cancun, Cozumel and the Riviera Maya[Transportation not included]Daily and nightly entertainment All gratuities included FREE HONEYMOON and ANNIVERSARY PACKAGE: Mini honeymoon cake, bottle of sparkling wine, romantic candlelight dinner, two resort honeymooners t-shirts, honeymoon desk, guaranteed turndown service, 6:00pm check-out [upon request and subject to availability], breakfast in bed [upon request]. Requirements: honeymoon couples must present proof of marriage within the past year. NOTE: anniversary amenity is ONLY the mini cake. After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk where they will be welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room.

Accommodation Details

Playacar Palace offers you enough room to relax and play while affording you the privacy you seek. Over 200 luxury suites with an in-room double whirlpool tub, 24-hour room service, and more. Here, we take your stay from all-inclusive to awe-inclusive.
 




















            • Complimentary wireless Internet





































            • Turndown Service





































            • Double whirlpool tub





































            • Liquor cabinet





































            • Mini bar; sodas, bottled water, juices & domestic beer





































            • Red wine upon arrival





































            • LCD TV w/ satellite





































            • Purified water





































            • CHI hair products





































            • CHI hair dryer/ flat iron





































            • Bathrobes & slippers





































            • Digital safe (laptop size)





































            • Individually-controlled air conditioning





































            • Coffee maker





































            • 2 sets of telephones





































            • Alarm clock





































            • Iron/Ironing board





































            • Unlimited long distance calls to U.S. and Canada [some restrictions apply]























Restaurants, Lounges & Bars

Delectable Dining in a Casual Setting
At Playacar Palace, dining is a special occasion all to itself. We invite you to indulge in specialty cuisines or dine in the serene atmosphere of your room with our 24-Hour Room Service menu. Using only the finest local and imported products, including high quality US beef, our restaurants create delicious and memorable meals. No reservations are required, but long pants and a collared shirt are required for dining in our premium Playacar Palace restaurants. Lighter fare and sweet treats are served along with gourmet coffee, teas and other drinks throughout our lounges and snack bars.
Whatever your dining pleasure, our Signature Inclusive Luxuries mean you can order whatever your heart desires. Among those all-inclusive benefits is wines rated scores of 85 or higher in major wine publications. For a cocktail or aperitif, we pour brand label domestic and imported whisky, vodka, gin, brandy and rum in our restaurants and bars.

Caf del Mar
Located in our central lobby, Cafe del Mar is a casual restaurant serving an international breakfast and lunch buffet. The dress code is casual but wet clothing and uncovered swimwear are not allowed.

Terraza
Also located in our central lobby, Terrazza is a casually elegant choice for dinner, serving an a la carte Italian menu. Long pants, collared shirts and shoes are required.

Mo-Mo-No-Ha-Na
For lovers of Asian cuisine, Mo-Mo-No-Ha-Na serves dinner in a central lobby location. Casual attire acceptable.

Cielo Bar
Cielo is our lobby bar, open from 10:00 am - 1:00 am.

Aqua Bar
Enjoy the Aqua pool & snack bar from 10:00 am - 6:00 pm.

Luna Lounge
Luna Lounge serves cocktails and Thai hors d\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'oeuvres from 6:00 pm - 1:00 am.

Room Service
Whether is breakfast youre craving, lunch or dinner, breakfast for
dinner or simply a quick snack, our 24-hour room service menu has
something to please even the most discerning palettes. As part of
our all-inclusive offerings, guests can indulge in a full menu of
in-room food and beverage selections at any time of day in any room
category, no matter the length of stay. Our dedicated staff is ready
to serve you in the privacy of your own room, ensuring that all meals,
no matter what time of day it may be, are delivered quickly and beautifully
presented too.

Choose from a wide variety of tasty items from breakfast omelets to
hamburgers, steak, pastas and more. Compliment your meal with freshly
squeezed juices, premium coffee or a glass of wine from the room service
wine list. No meal is complete without dessert, which is also available
for in-room indulgence 24-hours a day. So, sleep in or stay in, relax and
take advantage of our 24-hour, all-inclusive room service.

For the Family

FAMILY VACATION
Vacationing with a family requires the ideal balance of relaxation and activity, and the all-inclusivePlayacar Palace is the perfect destination. Our outdoor pool is attractive to kids and adults alike, with its kiddie section for the young ones, a swim up bar for the grownups and sparkling waters and warm Caribbean sunshine for all. A large, flat beach is perfect for family fun such as wading, throwing a Frisbee or playing beach volleyball.
Our supervised Kids Club provides a variety of fun activities for ages 4 through 12, including nightly theme activities. Older kids can join their parents for a workout in the fitness center at the Golf Club, a friendly match on our nearby tennis court or a scenic stroll through the streets of Playa del Carmen. There are abundant activities in and around the resort, or you can take a family trip on our scheduled transportation to WetnWild waterpark.
Kids Club
Restaurant
Sensational beach
Attentive staff
Beautiful grounds
Nightly theme activities in the Kids Club
Bars and lounges with views to the Caribbean sea
Pool with swim up bar
Golf course
Beauty salon at Golf club
24-hour room service dining
Wireless Internet
Giant chess
A short walk to the famous Fifth Avenue in Playa del Carmen
A short walk to the famous Fiths Avenue in Playa del Carmen
Ferry Service to Cozumel
Shopping
Near the best nightlife in town

Pools & Spas

Swimup Pool bar, Outdoor Pool and Kiddie Pool

Weddings

FREE HONEYMOON and ANNIVERSARY PACKAGE: Mini honeymoon cake, bottle of sparkling wine, romantic candlelight dinner, two resort honeymooners t-shirts, honeymoon desk, guaranteed turndown service, 6:00pm check-out [upon request and subject to availability], breakfast in bed [upon request]. Requirements: honeymoon couples must present proof of marriage within the past year. NOTE: anniversary amenity is ONLY the mini cake. After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk where they will be welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room.

AMENITIES:
  • 24-Hour Front Desk
  • All-Inclusive
  • Beachfront
  • Beauty Shop/Salon (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Complimentary Bathrobe and Slippers
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property (+)
  • Golf (+)
  • Guest Activity Desk
  • Ice Machine
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Non-Motorized Water Sports
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Restaurant
  • Room Service Included
  • Secured Parking
  • Security Guard
  • Shopping (+)
  • Spa Services (+)
  • Sun Deck
  • Tennis Courts (nearby)
  • Top 10 Hotel
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
  • Widescreen TV
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3530 reviews
from Chico
Submitted on 24-05-2016
We traveled with friends who had teenagers and we had a great time! We were first time visitors to the Palace resorts. We loved the choices of evening dining restaurants! Even joined a dinner/wine tasting we paid for with points at Aquimous! The service was fantastic and they really went the extra bit make you dinner, drink or experience good! Loved the chaise lounges on the beach with amazing service! Turn down service and special desserts made the nights extra sweet! I would highly recom... Read more
from Dassel, Minnesota
Submitted on 24-05-2016
This was our first time staying at the Playacar Palace! We absolutely loved it and can't wait to come back next year!! The resort was very nice, very well kept up, clean, rooms were nice and always clean and stocked, beautiful beach, the food and desserts were amazing and the staff were so friendly and hard working and the list goes on!! I can't say enough good things about Playacar! The resort is also in a great location! I would highly recommend anyone to go there!
from
Submitted on 24-05-2016
My partner and I went on vacation this May by booking with Beach Bum Nanda Certified Travel Concierge. First of all she was great and helped us out from booking our flights, getting us our pick-up transportation, explaining details of arrival/departure, and sending us information regarding our resort credits. We were able to do a payment plan which was great! She was not only reachable by email but also by phone. As we are all human she return my calls when she was unavailable. The timing worked... Read more
from Rosedale, Maryland
Submitted on 24-05-2016
This is one of the best hotels I have ever stayed in. My husband and I travel frequently. This was our first time to Mexico, I love this hotel staff and service was fantastic. Pool side staff was one of the best I've ever seen. The Asian resturant had excellent Sushi This is only 200 room hotel. I did not have to worry about getting up early for a chair at the pool or beach, there was plenty. The rooms are big with plenty of space. Beds are comfy. water pressure was great.All rooms are close to ... Read more
from Columbia, SC
Submitted on 25-05-2016
Our second time at the Playacar Palace and each time is better than the last. Everyone is so accommodating and willing to make the stay memorable. The location is perfect and is close to the Cozumel ferry. Food and rooms are very good. Will be back.
from Lexington, Kentucky
Submitted on 04-06-2016
It is time to leave and we are very sad. Our week has been amazing. Long walks on the beach, spa visits, walks along 5th Avenue, and trips to Tulum and Cozumel made for a peaceful and fun trip. The location, steps away from the pier to Cozumel and 5th Avenue, is ideal. The homemade pasta was delicious and I enjoyed my daily dose of fajitas for lunch. The room, facilities, and food are great, but what really made it wonderful was the service. Our concierges, Paola, Tania, and Livia made sur... Read more
from Phoenix, Arizona
Submitted on 04-06-2016
We traded our timeshare via Interval for the week we spent. Things to note - there is still the all-inclusive fee even if you trade through Interval. And, the resort credits are limited to how they can be used, which other people have discussed at length. We were lucky that the week we visited was low occupancy. There is a small army of well-trained and friendly staff to help you at all times. After my husband talked with many of the members and other guests, we were told that the other guests w... Read more
from Seattle, Washington
Submitted on 05-06-2016
I can say enough thank you to all the amazing staff, just make your vacation wonderful, they are absolutely great, happy to see that they love what they do... They work hard for make sure your vacation is the best, spa area WOW, you need to experience... Restaurants just DELICIOUS, try the Italian and Asian just fantastic, the buffet so many options, love the tropical fruits and natural juice... plus the hotel and location are absolutely perfect... Water at the ocean is warm, perfect to swim and... Read more
from Brighton, United Kingdom
Submitted on 05-06-2016
Went here for 1 week and stayed in deluxe room which overlooked gardens. ( basic room type but perfectly lovely and adequate for our needs as a couple) Beautiful beach and pool and property overlooks a lovely stretch of clean, safe Beach. Literally 2 minutes walk into a cute little area of playa del Carmem, where locals offer tours, lots of souvenir shops, pharmacies , bars and restaurants. It's a lively place and offers something to interest most people. I was worried about lots of loud Amer... Read more
from Eugene, Oregon
Submitted on 05-06-2016
Playacar Palace Playacar Palace has a very beautiful pool area and a wide expanse of beach. The beach even had an area of comfortable lounge beds for members. It is however quite small and only has three restaurants. The food at the restaurants was not up to the standard of other palace resorts we have stayed at. Particularly lacking were vegetarian selections. Sergio who I believe is a headwaiter saved our dinning experience. He took the time to find out were we would be eating each night ... Read more
from The Woodlands, Texas
Submitted on 19-06-2016
This is our second trip to Playacar Palace. We first came 2 years ago and loved it. We loved it even more this time around. It is a smaller property so we could let the kids run around without worrying they would get lost. Jose at the pool bar was super friendly and kept the party going. Ana and Perla would bring whatever you needed to the beach so you didn't have to get up. Pedro in the Italian restaurant was also great to our large group.
from
Submitted on 20-06-2016
You can't beat the service that you get at this location. It is the number one thing that we experienced. Everyone is so friendly & willing to go to the next level to make your stay more enjoyable. Toma Tillo is the one of service administrators & is doing an excellent job. He even has his own signature drink that his bartenders know how to make. I can't say no to basil so I had to try it. Delicious. The pool setup could be better. The pool is pretty long & they didn't have a place to d... Read more
from
Submitted on 20-06-2016
We took our family to Playacar Palace for our very first tropical vacation...loved the idea of the all inclusive resort! It was beyond our expectations and was more fabulous than we could have imagined! The staff was incredibly friendly, courteous, knowledgeable and went out of their way to help! We will definitely be back!!
from San Jose, United States
Submitted on 21-06-2016
We had such a great time. We normally stay at Sun Palace and have spent the day at Playacar before but it has always been booked when we wanted to go - but we got in this time. Even with kids...it was quiet until the last couple of days. The location of this resort is perfect. Walking distance from great shopping and the Ferry to Cozumel POOl - is very nice...small but it is all you need. Always had chairs available. Activity staff was wonderful and always had fun stuff for adults and kids... Read more
from Parker, Colorado
Submitted on 21-06-2016
This is the fourth time we have done an "all Palmer" family vacation in Mexico and two of them have been here because everyone gets what they want out of the vacation. Our room is comfortable with a king bed and a Jacuzzi in the room coupled with a wonderful ocean view balcony. I love to exercise so the gym was a great spot of me each morning with free weights, weight machines, elliptical, bike and tread mills. Good music, TV and refreshments in the gym as well. The facility itself is very well ... Read more
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