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Platinum Yucatan Princess All Suites

Playa del Carmen, Mexico (PCM)

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Hotel + Flight from
WAS
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Based on 4299 reviews
Luxury Only Adults Resort
Room & Rates

Classic Room

  • 1 double
    or
  • 1 king
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the plasma TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Classic Double Room

  • 1 king
    or
  • 1 queen
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the plasma TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Deluxe Room

  • 1 king
    or
  • 2 double
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the plasma TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Deluxe Double Room

  • 1 king
    or
  • 2 double
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the flat-screen TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Suite

  • 1 king
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the plasma TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Suite, 1 Bedroom

  • 1 king
This room opens to a balcony. Complimentary wireless Internet access keeps you connected, and the plasma TV is offered for your entertainment. A minibar and a coffee/tea maker are provided. You will have a separate bathtub and shower; a hair dryer can be requested. Air conditioning, a safe, and an iron and ironing board are among the conveniences offered. This room is Smoking.

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Platinum Yucatan Princess All Suites
Prolongacion 5ta Avenida<br/>Mz 20 Lote 006, Playa del Carmen, Mexico 77710

Based on 4299 reviews
from London, United Kingdom
Submitted on 01-18-2017
We had a really great holiday to this hotel. We stayed in the platinum area. The hotel is well presented, though there is a little wear and tear in the pools in terms of missing tiles etc. Room we found to be excellent. Very spacious and clean. Maid service did a great job. Even made a cake out of towels for my partners birthday! Food - overall good. Rodeo grill we liked best. Went to the Italian, but it was just ok to be honest. Most of the time we ate in the buffet, which was nice, with a go... Read more
from
Submitted on 01-17-2017
We just returned from a 7 day stay. We found the staff were exceptional and eager to please. The restaurant and buffet were excellent. The resort was well maintained and rooms are impressive. Access to other Princess resorts were a nice option. This adult only resort made our stay very enjoyable. A special thanks to management and staff!
from Toronto, Canada
Submitted on 01-17-2017
I stayed in a deluxe suite service was amazing, my diet includes 6-8 litres of water a day the hotel was more then willing to accommodate that. Room service was great, food at the hotel was to die for (I miss the buffet so much always fresh meat to choose from cooked right infront of you - or pasta) the beach was not as bad as everyone made out to be, but definitely not the nicest beach I've ever been to (this is the only reason I give this a hotel 4.5 not 5) the foam party next door was great, ... Read more
from St. Louis
Submitted on 01-16-2017
Everything about the resort was great. Excellent food, great drinks. Very clean and nice rooms. Everyone was very polite and pleasant. It was great to be able to access the other resort too! The only area to work on is the entertainment. Need better performers
from
Submitted on 01-16-2017
My husband and I went here for our honeymoon, and we had an absolutely fantastic time! We were looking for a vacation to just relax - and if you are looking for relaxation, this is a great resort to be at. We splurged and had a swimout room, which we thoroughly enjoyed, and were lucky to have a room on the far side of building 1, which was in a very quiet and secluded area (not near the loud main pool) and had sun all day until at least 4pm (by which time we were okay to be in the shade anyways!... Read more
from Windsor, Canada
Submitted on 01-12-2017
Rooms were big and started out clean but by the end of the week the cleanliness was mediocre. It was very uncomfortable to have a towel bar sticking out right in front of the sink, if you are short you can barely reach the water tap because of the towel bar being in the way....strange place to place a towel Bar! Service in the buffet was mediocre, if you tipped it was definitely better, but, I thought tips were included? Gullermina was the best though, always willing to accommodate, I think sh... Read more
from Tillsonburg, Canada
Submitted on 01-12-2017
We stayed here in December. The resort was nicely decorated for the Christmas season. Beautiful rooms and grounds. We had a swim-up room just down from the lobby, and it was amazing. We were in the 5000 block of rooms and our swim-up was in the shade all day, which is what we wanted. Beautiful large double rainfall shower . Separate toilet room. Large bathtub just outside of shower area. Provided were facecloths, soap, shampoo, conditioner, shave kit, comb. Very comfortable king-size bed. Lots o... Read more
from Las Vegas, Nevada
Submitted on 01-11-2017
The rooms are beautiful, modern and clean. Great restaurants, fitness center and love the room service. The bellman Alberto helped me get a great cab driver for an all day excursion to Tulume! Staff is very friendly. All in all, this was an excellent experience for me!
from Toronto, Canada
Submitted on 01-10-2017
Stayed here right after Christmas. Lovely place, beach is a let down though. You have to walk to left or right couple hundred yards to get away from all the rocks Also it is very narrow, so chairs are crammed atop each other, and if you don't like other's smoke, good luck. We got tired of the spa people soliciting on the beach and at the pool. They did great massages, so why don't they just set a fair rate instead of overpricing, then negotiating discounts and hustling people when they are empty... Read more
from Bath, United Kingdom
Submitted on 01-10-2017
We where here for two weeks from Boxing Day 2016 , I was with my wife , 21 yr old son and his girlfriend and my 18 yr old daughter . I ll do the positives first - Yes there are sun beds available all day either on the beach or around the two pools .This was one of the reasons we booked this hotel as I looked at other reviews ref sun beds , I hate saving sun beds. Yes , the position , service , cleanliness , buffet and bars are all very good and top notch . Yes you can wear tailored shorts and s... Read more
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