Ocean Maya Royale - Adults Only / All-Inclusive Resort 4.0 Stars
per guest nightly from
$225 83
Save Over 40% Off on Winter Travel
Reg. $225 pp/pn | Now Only From $136
Bonus: 20% Off Spa Services + Free WiFi
  • Free Wi-Fi
  • All Meals and Drinks Included
  • Beachfront Location
  • Four On-site Restaurants
  • 24-Hour All-Inclusive Resort
  • Hurry, Ends at MIDNIGHT Tonight!
Valid: January 4 - 31, 2015 Not Valid: Subject to sell out!
Carretera Federal Chetumal, km. 299 View Map
Playa del Carmen, MX 77710

BookIt.com Guest Rating

A Recent Traveler from Wa BookIt.com Verified Traveler
  • Overall Experience:Overall Rating
  • Quality:Quality Rating
  • Value:Value Rating
  • Cleanliness:Cleanliness Rating
  • Staff Efficiency:Efficiency Rating
  • Staff Friendliness:Friendliness Rating
  • Would Return or Recommend?Yes
Posted: Tue, Sep 10, 2013
"My husband and I stayed here August 31-September 8. When we arrived at the hotel on the evening of the 31st, they informed us our room was not available, and they had no additional rooms that night. As a result, they transferred us to their sister resort Ocean Coral and Turquesa. The resort paid for the taxi there and back, set up all the room arraignments, and upgraded us to Privilege status. We were really impressed with how they went above and beyond to make everything right. Overall the hotel staff was very friendly and helpful. The waitstaff at the restaurants were also great, especially those at the La Dolce Vita, the italian restaurant. Out of all the restaurants at the resort, we enjoyed the food at La Dolce Vita the best, but the food at the Japanese and Mexican restaurants were great as well. Since we were Privilege, we were able to make reservations at all the restaurants, so seating was never an issue. The restaurants do get pretty busy around 8PM, and have wait times of up to an hour, so plan accordingly. The resort grounds are beautiful and well-maintained. The pathways do flood after excessive rain, so keep that in mind when it comes to footwear. The people at the resort ranged from people in their mid-twenties (like us) to people in their 50s and up. The entertainment at night was fantastic. Every night they have different shows from 9-10PM. We enjoyed all of them; they were very well-done and the cast who performed were very talented! In addition, the resort provided board games and decks of cards in the lobby for when it rains which came in handy during the one day we had torrential downpour. The rooms were very clean and beautifully decorated. We had a 2nd floor 'ocean view' and really liked it. None of the rooms are right by the water, so your ocean view may be slightly obstructed by trees, other rooms, or the pool. The bed was comfortable, and we never heard any noise from our neighbors. The hot water in the shower was pretty non-existent 5-6PM usually, since that seemed to be the time everyone took their showers. The resort has 2 pools and a swim up bar. There are a lot of lounge chairs on the beach, so finding a spot there was never a problem. The pool area did fill up fast, however. Also, when you check in you are given one towel card per person. You exchange your towel card for a towel everyday, and when you return your towel you get your card back. I would recommend getting a towel in the morning as early as you can, since they tend to run out in the afternoon, and it can be a 20 minute wait before you get a clean towel. We did one excursion during our trip- Marmoa Adventures Reef Adventure. You spend an hour and half total snorkeling at two different locations along the reef. If the weather is nice, they have a spinnaker they allow people to go on at the end of the trip. Since it was pretty windy and getting ready to storm at the end of the trip, they didn't bring out the spinnaker. This is the second time we've done this excursion, and enjoyed it both times! One thing we wish the resort had was an additional restaurant that served dinner. We ate at the buffett for breakfast and were not super impressed, so we never ate dinner there. it would have been nice to have a 4th option for dinner. The only other thing we wished they had were hot tubs. It looks like they used to have 2, but have filled them in with decorative rocks. Overall, we were very satisfied with our vacation at the resort. "

... More 
George Russ from Kings Park, Ny BookIt.com Verified Traveler
  • Overall Experience:Overall Rating
  • Quality:Quality Rating
  • Value:Value Rating
  • Cleanliness:Cleanliness Rating
  • Staff Efficiency:Efficiency Rating
  • Staff Friendliness:Friendliness Rating
  • Would Return or Recommend?Yes
Posted: Tue, Jul 16, 2013
"Ocean Maya Royale was an incredible experience. Facilities and food were awesome. the staff, however, was beyond our expectations. Responsive, courteous, glad to help, just over the top professional. I would not change a thing about this trip!"

... More 
A Recent Traveler from IL BookIt.com Verified Traveler
  • Overall Experience:Overall Rating
  • Quality:Quality Rating
  • Value:Value Rating
  • Cleanliness:Cleanliness Rating
  • Staff Efficiency:Efficiency Rating
  • Staff Friendliness:Friendliness Rating
  • Would Return or Recommend?Yes
Posted: Mon, Sep 03, 2012
"My boyfriend and I stayed for a week at the Ocean Maya Royale and were overall very pleased with our experience. We did upgrade to the privilege package for the more comfortable bedding (which was worth it for us). We also had wi-fi in our rooms with the package, which we found to be very helpful as we needed internet connection throughout our trip. Other than that, we did not feel like we needed any of the other 'perks' of the privilege package, and it is an extra $300/person, so that is something to consider. We were very happy with our room and the room service. The staff was very attentive to our needs; we did have some little bugs crawling in the room from the porch and they came immediately to spray them. Other than that we had zero problems with our room and were very happy with it. Our rooms were cleaned every morning and were pristine upon our return. Overall, the resort was very nice. The food was excellent, especially the Italian and Japanese restaurants. The staff were very friendly and helpful throughout our stay. The resort is definitely on the smaller side, which is something we enjoyed. For people who want to come for a big party, I would not recommend this hotel. But, for a relaxing week it was great and we really enjoyed our stay. The one thing we wanted more of was entertainment! There were some fun shows but they were held by only a few members of the staff, which was less than we expected. We were hoping to see some bigger, more extravagant shows. We spent about half of the trip off of the resort scuba diving, and I feel we may have been bored if we were just at the resort all day, every day. Make sure to plan some excursions away from the resort!"

... More 
Wanda from Guelph, On
  • Overall Experience:Overall Rating
  • Quality:Quality Rating
  • Value:Value Rating
  • Cleanliness:Cleanliness Rating
  • Staff Efficiency:Efficiency Rating
  • Staff Friendliness:Friendliness Rating
  • Would Return or Recommend?Yes
Posted: Sun, Jun 01, 2014
"Ocean Maya was one of the best resorts I have stayed in. The rooms were excellent; food was great; staff were superb - super friendly and very helpful. All the staff there were happy to assist. I will definitely return to Ocean Maya."

... More 
George Soldatow from Minneapolis, Mn
  • Overall Experience:Overall Rating
  • Quality:Quality Rating
  • Value:Value Rating
  • Cleanliness:Cleanliness Rating
  • Staff Efficiency:Efficiency Rating
  • Staff Friendliness:Friendliness Rating
  • Would Return or Recommend?Yes
Posted: Fri, Dec 27, 2013
"After a couple of years my wife and I again visited Nov 30-Dec.14 2013 the Ocean Maya Royale Resort that is now for only adults and has in many respects changed to become much better than some other places. We have been in many places before during the last 25 years in Mexico and we would recommend this resort to others, rating it as 15 on a scale of 1-10. It was wonderful. We had no problem with our room or the facilities at the resort; everything worked perfectly, it was extraordinarily clean and well maintained. The landscaping is beautiful. But what is most exceptional here is the wonderful leadership and concern for service. The general manager, you do not know who he is because of his modesty you would think that he is one of the vacationers and not the general manager. He is a perfect manager who can delegate duties to others and give them credit for performance and because of these qualities he has earned their loyalty and love. Here I had a buffet with a hundred choices to eat and at home I have only a small selection to eat. The workers in the Resort are so very friendly and helpful, and I can't desire anything more in a vacation resort. You should see how his face changed to shine like the sun. If you do not see him, then there is his assistant, a most friendly and beautiful young lady who will help. If you can upgrade your stay there - go to her and if she can help she will do it. My wife once did not feel well and she immediately proposed to order any special food from the kitchen that she might need. If you like a good meal (French, Japanese, Italian) with excellent wine, you have to thank two people: The manager of all restaurants at the resort is working for love and pleasure. His work demands special attention and nothing is missing in restaurants that could be better. The Chef Culinary, has a great imagination in making delicacies and with her involvement in the buffet there is on daily basis excellent food artistically arrange with different watermelon carvings, flowers from vegetables, etc. The beach in front was washed away and has weeds, but there is lot of nice sandy beach on sides for walking and swimming. Since our return to Minnesota we dream about going soon again to Ocean Maya Royale to see our friends who work there. Not only tourists have a high opinion about this resort. The Manager said to me "we are not for money but to give pleasure to people.... And this is complete truth. The Resort is giving much of its earnings to local hospitals, children's homes and other places. The world would be better if all businesses would have the same socially responsible performance as this Resort to serve people; its over 300 employees and local communities around. George and Nancy Soldatow "

... More 
Newsletter
Save $15 - $50 Right Now. Really.

Instant "Members Only" Coupon Codes Emailed NOW When You Sign Up for FREE Membership!

Please Provide A Valid Email Address.
Welcome Back!

You are already an existing user.

Continue to Member Lounge.
Back to sign up.
Welcome Back!

Do you want to opt back in?

Yes! Opt me back in!
No, Back to sign up.
Almost Done!

Please check your email inbox for a confirmation message.

Just click the link to complete your subscription and receive your coupon codes.

   

The 4-star, upscale Ocean Maya Royale All-Inclusive Resort by H10 Hotels is located beachfront in the beautiful Maya Riviera, the center of the Mexican Caribbean. Ocean Maya Royale is close to Playa del Carmen, Tulum and Cozumel. The resort features 4-star amenities including unlimited drinks, entertainment and spa services. Ocean Maya Royale is an adults only resort that provide Guests with first-class restaurants serving international and local specialties. Read More About Ocean Maya Royale - Adults Only / All-Inclusive Resort

Save Over 40% Off on Winter Travel
Reg. $225 pp/pn | Now Only From $136
Bonus: 20% Off Spa Services + Free WiFi
  • Free Wi-Fi
  • All Meals and Drinks Included
  • Beachfront Location
  • Four On-site Restaurants
  • 24-Hour All-Inclusive Resort
  • Hurry, Ends at MIDNIGHT Tonight!
Valid: January 4 - 31, 2015 Not Valid: Subject to sell out!
Save Over 40% Off on Winter Travel
Reg. $225 pp/pn | Now Only From $136
Bonus: 20% Off Spa Services + Free WiFi
  • Free Wi-Fi
  • All Meals and Drinks Included
  • Beachfront Location
  • Four On-site Restaurants
  • 24-Hour All-Inclusive Resort
  • Hurry, Ends at MIDNIGHT Tonight!
Valid: January 4 - 31, 2015 Not Valid: Subject to sell out!
Rooms & Rates for Ocean Maya Royale - Adults Only / All-Inclusive Resort
Romance Suite with Jacuzzi - All-Inclusive
Romance Suite with Jacuzzi - All-Inclusive
Room Sleeps up to 2 People
Your All-Inclusive Plan Includes:
  • All meals every day including breakfast buffet, lunch buffet and a la carte or buffet dinner
  • Unlimited beverages including alcoholic and non-alcoholic at any of the resort bars
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Weekly manager`s cocktail reception
  • Planned activities by resort entertainment staff throughout the day
  • Evening entertainment and theme nights
  • Unlimited use of two tennis courts, includes balls and rackets, during daytime hours
  • Non-motorized water sports
  • Introductory scuba lessons in pool
  • Use of gym exercise equipment
  • Free Wi-Fi in the lobby
  • All hotel taxes and gratuities included

Special Romance Suite Amenities:
  • Special amenities and decoration exclusively designed for couples
  • Daily room service breakfast
  • Reserved oceanfront Balinese sunbeds during the stay

Amenities: The luxurious Romance Suite is spacious, features modern decor and a furnished terrace with a view of the tropical gardens. Bedding includes one king bed with a pillow menu. The separate living room has a sofa and chairs and a flat screen TV. Bath amenities include a double Jacuzzi, separate shower, double vanity area, vanity mirror, hairdryer and bathrobe/slippers. Other features include a coffee machine, iron/ironing board, stocked mini bar which is refreshed daily, safety deposit box, iPod docking station and air-conditioning. You`ll receive a welcome gift upon arrival.
Privilege Junior Suite - All-Inclusive
Privilege Junior Suite - All-Inclusive
Room Sleeps up to 2 People
Your All-Inclusive Plan Includes:
  • All meals every day including breakfast buffet, lunch buffet and a la carte or buffet dinner
  • Unlimited beverages including alcoholic and non-alcoholic at any of the resort bars
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Weekly manager`s cocktail reception
  • Planned activities by resort entertainment staff throughout the day
  • Evening entertainment and theme nights
  • Unlimited use of two tennis courts, includes balls and rackets, during daytime hours
  • Non-motorized water sports
  • Introductory scuba lessons in pool
  • Use of gym exercise equipment
  • Free Wi-Fi in the lobby
  • All hotel taxes and gratuities included

Privilege Services and Amenities:
  • Private and designated areas for both arrival and departure services, early check-in and late check-out, subject to availability
  • Privilege guests will be identified with special bracelets
  • Luggage to be identified with special tags and delivered to the guests Privilege Junior Suite
  • Privilege welcome gift upon arrival
  • Privilege bedding package, all beds equipped with pillow top, special linens and a pillow menu
  • Large LCD or plasma TV, DVD player and movies, available on request from the Privilege Concierge
  • Iron/ironing board and alarm clock with iPod player
  • Deluxe Privilege toiletries and bath scale
  • Reservations with priority seating in all a la carte restaurants
  • Free a la carte room service 7:00am - 11:00pm
  • Privilege breakfast in bed, served as part of the room service
  • Daily Privilege cook to order breakfast, served a la carte in the oceanfront restaurant La Dolce Vita, breakfast exclusively available for Privilege Guests
  • One special organized dinner per stay, previous reservation suggested with Concierge
  • Personalized Privilege concierge from the moment of the arrival until the clients departure
  • The Concierge will make sure everything is as expected during the clients stay as well as taking care of reservations
  • Private beach section with upgraded chaise lounges, private waiter service and a personal drink oasis

Amenities: The Luxurious Privilege Junior Suite is spacious, features modern decor and a furnished terrace with a view of the tropical gardens. Bedding includes one king bed with a pillow menu. The separate living room has a sofa and chairs and a flat screen TV. Bath amenities include a separate shower, vanity mirror and a hairdryer. Other features include an iron/ironing board, stocked mini bar which is refreshed daily, safety deposit box and air-conditioning.
Mayan Deluxe Ocean View Room - All-Inclusive
Mayan Deluxe Ocean View Room - All-Inclusive
Room Sleeps up to 3 People
Your All-Inclusive Plan Includes:
  • All meals every day including breakfast buffet, lunch buffet and a la carte or buffet dinner
  • Unlimited beverages including alcoholic and non-alcoholic at any of the resort bars
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Weekly manager`s cocktail reception
  • Planned activities by resort entertainment staff throughout the day
  • Evening entertainment and theme nights
  • Unlimited use of two tennis courts, includes balls and rackets, during daytime hours
  • Non-motorized water sports
  • Introductory scuba lessons in pool
  • Use of gym exercise equipment
  • Free Wi-Fi in the lobby
  • All hotel taxes and gratuities included

Amenities: The Mayan Deluxe Room features a furnished balcony with ocean views. Bedding includes either one king bed and a sofa bed or two queen beds. Bath amenities include a vanity mirror and hair dryer. Other features include a 32-inch LCD satellite TV, umbrella, coffee/tea maker, iron/ironing board, stocked mini bar which is refreshed daily, safety deposit box, air-conditioning and direct dial telephone.
See All Available Room Types
Exclusive Call Center Special!
Must call to book.
Toll Free: 888-782-9722
Amenities: Ocean Maya Royale - Adults Only / All-Inclusive Resort
  • 24 Hour Security
  • 24-Hour Front Desk
  • All-Adults
  • All-Inclusive
  • Audio/Visual Equipment (+)
  • Banquet Facility (+)
  • Beachfront
  • Business Services (+)
  • Cocktail lounge
  • Coffee Shop
  • Concierge Desk
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Exercise gym
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby)
  • Fitness Facility
  • Free Wi-Fi
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Live entertainment
  • Lounge/Bar
  • Massage Services (+)
  • Medical Services (+)
  • Multilingual Staff
  • Non-Motorized Water Sports (nearby) (+)
  • Oceanfront Pool
  • On-Site Dive Shop (+)
  • Outdoor Pool
  • Parking
  • Properties with Word of Mouth Testimonials
  • Spa (+)
  • Swimming Pool
  • Wedding Services (+)

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.