Ocean Maya Royale - Adults Only / All-Inclusive Resort 4.0 Stars
per guest nightly from
$148 96
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Reg $142 pp/pn | Rates From $96
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  • Elegant Room Accommodations!
  • All Meals and Drinks Included
  • FREE Wi-Fi
  • 4 Restaurants to choose from!
  • 24 Hours All-Inclusive Resort
  • Hurry, Limited Rooms Available!
Valid: May 1 - June 30 Not Valid: Subject to sell out!
Carretera Federal Chetumal, km. 299 View Map
Playa del Carmen, MX 77710

BookIt.com Guest Rating

Very Good 

8.0

A Recent Traveler from Wa BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Tue, Sep 10, 2013
"My husband and I stayed here August 31-September 8. When we arrived at the hotel on the evening of the 31st, they informed us our room was not available, and they had no additional rooms that night. As a result, they transferred us to their sister resort Ocean Coral and Turquesa. The resort paid for the taxi there and back, set up all the room arraignments, and upgraded us to Privilege status. We were really impressed with how they went above and beyond to make everything right. Overall the hotel staff was very friendly and helpful. The waitstaff at the restaurants were also great, especially those at the La Dolce Vita, the italian restaurant. Out of all the restaurants at the resort, we enjoyed the food at La Dolce Vita the best, but the food at the Japanese and Mexican restaurants were great as well. Since we were Privilege, we were able to make reservations at all the restaurants, so seating was never an issue. The restaurants do get pretty busy around 8PM, and have wait times of up to an hour, so plan accordingly. The resort grounds are beautiful and well-maintained. The pathways do flood after excessive rain, so keep that in mind when it comes to footwear. The people at the resort ranged from people in their mid-twenties (like us) to people in their 50s and up. The entertainment at night was fantastic. Every night they have different shows from 9-10PM. We enjoyed all of them; they were very well-done and the cast who performed were very talented! In addition, the resort provided board games and decks of cards in the lobby for when it rains which came in handy during the one day we had torrential downpour. The rooms were very clean and beautifully decorated. We had a 2nd floor 'ocean view' and really liked it. None of the rooms are right by the water, so your ocean view may be slightly obstructed by trees, other rooms, or the pool. The bed was comfortable, and we never heard any noise from our neighbors. The hot water in the shower was pretty non-existent 5-6PM usually, since that seemed to be the time everyone took their showers. The resort has 2 pools and a swim up bar. There are a lot of lounge chairs on the beach, so finding a spot there was never a problem. The pool area did fill up fast, however. Also, when you check in you are given one towel card per person. You exchange your towel card for a towel everyday, and when you return your towel you get your card back. I would recommend getting a towel in the morning as early as you can, since they tend to run out in the afternoon, and it can be a 20 minute wait before you get a clean towel. We did one excursion during our trip- Marmoa Adventures Reef Adventure. You spend an hour and half total snorkeling at two different locations along the reef. If the weather is nice, they have a spinnaker they allow people to go on at the end of the trip. Since it was pretty windy and getting ready to storm at the end of the trip, they didn't bring out the spinnaker. This is the second time we've done this excursion, and enjoyed it both times! One thing we wish the resort had was an additional restaurant that served dinner. We ate at the buffett for breakfast and were not super impressed, so we never ate dinner there. it would have been nice to have a 4th option for dinner. The only other thing we wished they had were hot tubs. It looks like they used to have 2, but have filled them in with decorative rocks. Overall, we were very satisfied with our vacation at the resort. "

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George Russ from Kings Park, Ny BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Tue, Jul 16, 2013
"Ocean Maya Royale was an incredible experience. Facilities and food were awesome. the staff, however, was beyond our expectations. Responsive, courteous, glad to help, just over the top professional. I would not change a thing about this trip!"

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A Recent Traveler from IL BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Mon, Sep 03, 2012
"My boyfriend and I stayed for a week at the Ocean Maya Royale and were overall very pleased with our experience. We did upgrade to the privilege package for the more comfortable bedding (which was worth it for us). We also had wi-fi in our rooms with the package, which we found to be very helpful as we needed internet connection throughout our trip. Other than that, we did not feel like we needed any of the other 'perks' of the privilege package, and it is an extra $300/person, so that is something to consider. We were very happy with our room and the room service. The staff was very attentive to our needs; we did have some little bugs crawling in the room from the porch and they came immediately to spray them. Other than that we had zero problems with our room and were very happy with it. Our rooms were cleaned every morning and were pristine upon our return. Overall, the resort was very nice. The food was excellent, especially the Italian and Japanese restaurants. The staff were very friendly and helpful throughout our stay. The resort is definitely on the smaller side, which is something we enjoyed. For people who want to come for a big party, I would not recommend this hotel. But, for a relaxing week it was great and we really enjoyed our stay. The one thing we wanted more of was entertainment! There were some fun shows but they were held by only a few members of the staff, which was less than we expected. We were hoping to see some bigger, more extravagant shows. We spent about half of the trip off of the resort scuba diving, and I feel we may have been bored if we were just at the resort all day, every day. Make sure to plan some excursions away from the resort!"

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Terry Wilde from Ponchatoula, Louisiana BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Mon, Aug 20, 2012
"I must admit, going into this deal, I had a few reservations about doing an 'all inclusive ' resort package trip. The resort on the beach in Mexico was absolutely fabulous. From the moment we stepped out of the shuttle car and arrived at the resort, we never stopped being served. The resort grounds were extensive, beautifully landscaped and cared for tropical plants and flowers of every imaginable variety. I cannot begin to say enough about the staff there. Every single person we encountered at the Ocean Maya Royale............... from the front desk clerk, to the poolside waiter, to the man working on the grass, was friendly and courteous. Always smiling, saying hello, asking if there was anything they could do for us. American customer service personnel could learn a lot from these people! There were two beach side pools within 50 yards of the beach, one of which had a bar right next to it.............one side of the bar being lowered to pool level, so you could sit IN the pool next to the bar and be served wonderful mojitos. There was a great variety of food, with 4 seperate on site restaurants, and all very fresh and well prepared. This was one of the best vacation experiences I've ever had!!! Me and my entire family were completely satisfied with the entire experience. I highly recommend this spot to future vacationers!"

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MJHays from Monroe City, MO BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Wed, Aug 01, 2012
"Beautiful grounds! Beautiful pool. Pretty good food. Super uncomfortable beds. Take a little from the landscaping budget and invest in some new mattresses. Overall - we had a very fun time and would love to return."

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The spectacular Ocean Maya Royale All-Inclusive Resort by H10 Hotels is located beachfront in the Maya Riviera, the heart of the Mexican Caribbean and close to Playa del Carmen, Tulum, and Cozumel. This adult only resort features 4-star amenities including spa services, unlimited drinks, and nightly entertainment.


Ocean Maya Royale by H10 Hotels provides Guests with an amazing upscale atmosphere and first-class international cuisine along with local specialties. Read More About Ocean Maya Royale - Adults Only / All-Inclusive Resort

Save on Spring and Summer Travel
Reg $142 pp/pn | Rates From $96
HINT: Book Hotel with Flight and SAVE MORE!
  • Elegant Room Accommodations!
  • All Meals and Drinks Included
  • FREE Wi-Fi
  • 4 Restaurants to choose from!
  • 24 Hours All-Inclusive Resort
  • Hurry, Limited Rooms Available!
Valid: May 1 - June 30 Not Valid: Subject to sell out!
Save on Spring and Summer Travel
Reg $142 pp/pn | Rates From $96
HINT: Book Hotel with Flight and SAVE MORE!
  • Elegant Room Accommodations!
  • All Meals and Drinks Included
  • FREE Wi-Fi
  • 4 Restaurants to choose from!
  • 24 Hours All-Inclusive Resort
  • Hurry, Limited Rooms Available!
Valid: May 1 - June 30 Not Valid: Subject to sell out!
Rooms & Rates for Ocean Maya Royale - Adults Only / All-Inclusive Resort
Romance Suite with Jacuzzi - All-Inclusive
Romance Suite with Jacuzzi - All-Inclusive
Room Sleeps up to 2 People

All Inclusive Resort Highlights:
  • Meals, Premium Beverages and Snacks
  • Evening entertainment and theme nights
  • Two tennis courts (unlimited use daily) includes balls and rackets
  • Weekly Manager's cocktail reception
  • Private sundeck beach area with Balinese beds, towels, waiter and drinks service
  • Non-motor water sports
  • Introductory scuba lessons in pool
  • Gym: free use of exercise equipment
  • Some additional services are charged ($)
  • FREE Wi-Fi
  • All gratuities

    Amenities: Luxurious, modern and spacious one bedroom suites feature a bedroom with king size bed, flat screen TV, coffee machine, Iron, stocked mini bar refreshed daily, safety deposit box, air conditioning, Separate living room with sofa and chairs for lounging, additional flat screen TV. A complete bathroom with double Jacuzzi, shower, double vanity area, vanity mirror, hair dryer. Furnished terrace overlooking tropical gardens. Privilege exclusive services and amenities such as welcome gift, pillow menu, bathrobe and slippers, in room Ipod docking station plus mas.


    SPECIAL AMENITIES IN THIS ROOM:

  • Special amenities and decoration exclusively designed for couples.
  • Daily room service breakfast.
  • Reserved Ocean Front Balinese Sun Bed during the stay.

Privilege Junior Suite - All-Inclusive
Privilege Junior Suite - All-Inclusive
Room Sleeps up to 2 People

All Inclusive Resort Highlights:



The Privilege Section
has been created to satisfy increasing clients requests for better and upgraded facilities and services.

Extra Services and amenities included for Privilege Section:

  • Privilege Check-in and check-out
  • Private and designated areas for both arrival and departure services
  • Privilege guests will be identified with special bracelets
  • Luggage to be identified with special tags and delivered to the guests privilege Junior Suite
  • Privilege welcome gift upon arrival
  • Early check in & late check out (subject to availability)
  • Privilege Bedding Package, all beds equipped with pillow top and special linens
  • Pillow menu
  • Large LCD or plasma TV
  • DVD player and movies (available on request from the Privilege Concierge)
  • Alarm Clock with IPod Player
  • Iron and board
  • Deluxe Privilege Toiletries
  • Bath Scale

Privilege Dining:

  • Reservations with priority seating in all A la carte restaurants
  • 7 am to 11 pm free a la carte room service
  • Privilege Breakfast in Bed. Served as part of the room service
  • Daily Privilege Cook to order Breakfast, served a la carte in Ocean Front Restaurant La Dolce Vita Restaurant (breakfast exclusively available for Privilege Guests)
  • 1 Special organized dinner per stay (Previous reservation suggested with Concierge)

Privilege Concierge:

  • Personalized Privilege concierge from the moment of the arrival until the clients departure
  • The Concierge will make sure everything is as expected during the clients stay as well as taking care of reservations

Privilege Beach:

  • Private beach section with upgraded chaise lounges
  • Private waiter service
  • Personal Drink Oasis


All Inclusive Resort Highlights:

    • All Meals, Unlimited Beverages and Snacks, including premium beverages
    • Evening entertainment and theme nights
    • 2 tennis courts (unlimited use daily) includes balls and rackets
    • Weekly Managers cocktail reception
    • Non-motor water sports
    • Introductory scuba lessons in pool
    • Gym: free use of exercise equipment
    • Some additional services are charged ($)
    • FREE Wi-Fi
    • All gratuities


Amenities:
      Luxurious, modern and spacious room with two different ambiances featuring a bedroom with king size bed, flat screen TV, stocked mini bar, Iron, safety deposit box, a divided sitting area with sofa and chairs for lounging, air conditioning, bathroom with separate shower, vanity mirror, amenity kit, hair dryer, furnished terrace overlooking tropical gardens. Privilege exclusive services and amenities such as welcome gift, pillow menu, bathrobe and slippers, in room I pod docking station plus more.
Mayan Deluxe Ocean View Room - All-Inclusive
Mayan Deluxe Ocean View Room - All-Inclusive
Room Sleeps up to 3 People

All Inclusive Resort Highlights:

  • All Meals, Unlimited Beverages and Snacks
  • Evening entertainment and theme nights
  • 2 tennis courts (unlimited use daily) includes balls & rackets
  • Weekly Managers cocktail reception
  • Non-motor water sports
  • Introductory scuba lessons in pool
  • Gym: free use of exercise equipment
  • Some additional services are charged ($)
  • FREE Wi-Fi
  • All gratuities.

    Amenities: Ocean View, King or two Queen sized beds Sofa bed (available on 1 king size bed rooms). Furnished balcony. 32 inch LCD Satellite TV. Air conditioning with in-room climate control. Safety deposit box. Iron and ironing board. Vanity mirror. Hair dryer. Umbrella. Mini-bar refreshed daily with soft drinks, bottled water and beer. Coffee/ tea maker. Direct dial telephone.

See All Available Room Types
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Toll Free: 888-782-9722
Amenities: Ocean Maya Royale - Adults Only / All-Inclusive Resort
  • 24 Hour Security
  • 24-Hour Front Desk
  • All-Adults
  • All-Inclusive
  • Audio/Visual Equipment (+)
  • Banquet Facility (+)
  • Beachfront
  • Business Services (+)
  • Cocktail lounge
  • Coffee Shop
  • Concierge Desk
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Exercise gym
  • Exterior Corridors
  • FREE Wi-Fi
  • Fine Dining
  • Fishing (nearby)
  • Fitness Facility
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Live entertainment
  • Lounge/Bar
  • Massage Services (+)
  • Medical Services (+)
  • Multilingual Staff
  • Non-Motorized Water Sports (nearby) (+)
  • Oceanfront Pool
  • On-Site Dive Shop (+)
  • Outdoor Pool
  • Parking
  • Properties with Word of Mouth Testimonials
  • Spa (+)
  • Swimming Pool
  • Wedding Services (+)

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.