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Occidental Grand Xcaret - All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$204 $110
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,319 $849
Per Guest for 5 Nights
Experience the ancient Mayan ruins and miles of lush tropical rain forest, along with premium comfort, attentive service, and upscale amenities.
Style: Exotic and Adventurous
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3.2 / 5 BookIt.com Guest Rating
Based on 9 reviews
Room & Rates
Deluxe Room - All-Inclusive

Deluxe Room - All-Inclusive

Best Rate Guaranteed
Starting from
$204 $110
Per Adult Nightly
Room Amenities:
The Deluxe Room is spacious, bright and includes one king or two double beds. This room also features a telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board and a  mini-fridge restocked every other day with water, beer, and soft drinks.
  • 215 sq. ft.
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Junior Suite - All-Inclusive

Junior Suite - All-Inclusive

Best Rate Guaranteed
Starting from
$225 $122
Per Adult Nightly
Room Amenities:
The spacious Junior Suites feature two double beds, telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board and a mini-fridge restocked every other day with water, beer, and soft drinks.
  • 269 sq. ft.
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Grand Concierge Jr. Suite - All-Inclusive

Grand Concierge Jr. Suite - All-Inclusive

Best Rate Guaranteed
Starting from
$240 $129
Per Adult Nightly
Suite Amenities:
This suite offers one king or two double beds with a furnished balcony or terrace. It features contemporary dark wood furniture and tiled floors. Other amenities include a telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board and a mini-fridge restocked every other day with water, beer, and soft drinks.

Superior Amenities:
Concierge service, internet service cafe, fruit basket, bottle of wine, turn down service, 10% discount for spa treatment and a bath robe.
  • 269 sq. ft.
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THE Royal Club Luxury - All-Inclusive

THE Royal Club Luxury - All-Inclusive

Best Rate Guaranteed
Starting from
$296 $159
Per Adult Nightly
Royal Club Amenities:
Fruit basket upon arrival, mini-bar restocked daily with international drinks, DVD and CD players, bathroom with scale, shower, bath tub, plush bathrobes, turn down service, room service from 7:00am - 10:00pm. Private restaurant, lounge, pool, and outdoor Jacuzzi, and concierge service. Royal Club also features private check-in service.

Room Amenities:
The Royal Club Luxury rooms have two double beds, telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board, mini-bar and a balcony.
  • 269 sq. ft.
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THE Royal Club Junior Suite - All-Inclusive

THE Royal Club Junior Suite - All-Inclusive

Best Rate Guaranteed
Starting from
$352 $190
Per Adult Nightly
Royal Club Amenities:
Fruit basket upon arrival, free Wi-Fi, mini-bar restocked daily with international drinks, DVD and CD players, bathroom with scale, shower, hydro-massage tub, plush bathrobes, turn down service, room service from 7:00am - 10:00pm. Private restaurant, lounge, pool, and outdoor Jacuzzi, and concierge service. Royal Club also features private check-in service.

Suite Amenities:
The Royal Club Junior Suite features one king bed and a separate living room. This suite also offers a telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board and a mini-fridge.
  • 377 sq. ft.
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THE Royal Club Luxury - Unlimited Xcaret Xperience

THE Royal Club Luxury - Unlimited Xcaret Xperience

Best Rate Guaranteed
Starting from
$329
Per Adult Nightly
This is an exclusive plan for Occidental Grand Xcaret Guests only, which grants unlimited access to Xcaret eco-archaeological park, and the possibility to enjoy unique moments of fun, culture and tradition for the whole family; without a doubt it`s the best way of experiencing the comfort of a luxury hotel, immersed in the atmosphere of respect for nature and passion for Mexico of this world-renowned Park.

Unlimited Xcaret Xperience Includes:
  • Unlimited access and multi-entrance all day long to Xcaret park facilities
  • Private tour for the hotel`s Guests, departing from its facilities, where a Xcaret expert guide will take them to discover the Park`s unique nature, culture and archaeology
  • Reserved area at the Gran Tlachco Theater during the greatest presentation in Mexico: Xcaret Mexico Espectacular, a celebration of culture and history featuring more than 300 artists
  • During their stay at the Hotel`s Kids Club, infants can participate in a guided visit to Xcaret, where they`ll experience Mexico`s most representative traditions in the Main Plaza, always cared for by the Hotel`s expert staff
  • VIP check-in
  • Unlimited reservations during the whole stay in all specialty restaurants (subject to availability)
  • Free delivery to the room of purchases made in any of Xcaret park`s stores
  • 10% Off meals and beverages at Xcaret park
  • 30% Off 90-minute Special Mayan Massage WAYAK
  • In-room robes and slippers during the whole stay
  • $1,000 in resort credits

Resort Credit Includes:
  • 2 Coupons for Royal Club upgrade - $70 USD each
  • 2 Coupons towards 2 green fees (selected nearby Golf Courses) - $50 USD each
  • 4 Coupons for SPA treatments - $35 USD each
  • 2 Coupons towards a Romantic Dinner - $20 USD each
  • 3 Coupons towards Wine List - $10 USD each (1 Voucher per bottle)
  • 2 Coupons on a selection of Pueblo del Río Shops - $25 USD each
  • 2 Coupons for Xichen Clasico Tour - $35 USD each
  • 2 Coupons for Ek-Balam / Ria Lagartos Tour - $35 USD each
  • 2 Coupons for Tulum / Xel-Ha Tour - $35 USD each
  • 2 Coupons for Xplor Park - $15 USD each

Royal Club Amenities:
Fruit basket upon arrival, mini-bar restocked daily with international drinks, DVD and CD players, bathroom with scale, shower, bath tub, plush bathrobes, turn down service, room service from 7:00am - 10:00pm. Private restaurant, lounge, pool, and outdoor Jacuzzi, and concierge service. Royal Club also features private check-in service.

Room Amenities:
The Royal Club Luxury rooms have two double beds, telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board, mini-bar and a balcony.
  • 269 sq. ft.
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Deluxe Room - Unlimited Xcaret Xperience

Deluxe Room - Unlimited Xcaret Xperience

Best Rate Guaranteed
This is an exclusive plan for Occidental Grand Xcaret guests only, which grants unlimited access to Xcaret eco-archaeological park, and the possibility to enjoy unique moments of fun, culture and tradition for the whole family; without a doubt it`s the best way of experiencing the comfort of a luxury hotel, immersed in the atmosphere of respect for nature and passion for Mexico of this world-renowned Park.

Unlimited Xcaret Xperience Includes:
  • Unlimited access and multi-entrance all day long to Xcaret park facilities
  • Private tour for the hotel`s Guests, departing from its facilities, where a Xcaret expert guide will take them to discover the Park`s unique nature, culture and archaeology
  • Reserved area at the Gran Tlachco Theater during the greatest presentation in Mexico: Xcaret Mexico Espectacular, a celebration of culture and history featuring more than 300 artists
  • During their stay at the Hotel`s Kids Club, infants can participate in a guided visit to Xcaret, where they`ll experience Mexico`s most representative traditions in the Main Plaza, always cared for by the Hotel`s expert staff
  • VIP check-in
  • Unlimited reservations during the whole stay in all specialty restaurants (subject to availability)
  • Free delivery to the room of purchases made in any of Xcaret park`s stores
  • 10% Off meals and beverages at Xcaret park
  • 30% Off 90-minute Special Mayan Massage WAYAK
  • In-room robes and slippers during the whole stay
  • $1,000 in resort credits

Resort Credit Includes:
  • 2 Coupons for the Royal Club upgrade - $70 USD each
  • 2 Coupons towards 2 green fees (selected nearby Golf Courses) - $50 USD each
  • 4 Coupons for SPA treatments - $35 USD each
  • 2 Coupons towards a Romantic Dinner - $20 USD each
  • 3 Coupons towards Wine List - $10 USD each (1 Voucher per bottle)
  • 2 Coupons on a selection of Pueblo del Rio Shops - $25 USD each
  • 2 Coupons for Xichen Clasico Tour - $35 USD each
  • 2 Coupons for Ek-Balam / Ria Lagartos Tour - $35 USD each
  • 2 Coupons for Tulum / Xel-Ha Tour - $35 USD each
  • 2 Coupons for Xplor Park - $15 USD each
 
Room Amenities:
The Deluxe room is spacious, bright and includes one king or two double beds. This room also features a telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board and a mini-fridge restocked every other day with water, beer, and soft drinks.
  • 215 sq. ft
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Junior Suite - Unlimited Xcaret Xperience

Junior Suite - Unlimited Xcaret Xperience

Best Rate Guaranteed
This is an exclusive plan for Occidental Grand Xcaret Guests only, which grants unlimited access to Xcaret eco-archaeological park, and the possibility to enjoy unique moments of fun, culture and tradition for the whole family; without a doubt it`s the best way of experiencing the comfort of a luxury hotel, immersed in the atmosphere of respect for nature and passion for Mexico of this world-renowned Park.

Unlimited Xcaret Xperience Includes:
  • Unlimited access and multi-entrance all day long to Xcaret park facilities
  • Private tour for the hotel`s Guests, departing from its facilities, where a Xcaret expert guide will take them to discover the Park`s unique nature, culture and archaeology
  • Reserved area at the Gran Tlachco Theater during the greatest presentation in Mexico: Xcaret Mexico Espectacular, a celebration of culture and history featuring more than 300 artists
  • During their stay at the Hotel`s Kids Club, infants can participate in a guided visit to Xcaret, where they`ll experience Mexico`s most representative traditions in the Main Plaza, always cared for by the Hotel`s expert staff
  • VIP check-in
  • Unlimited reservations during the whole stay in all specialty restaurants (subject to availability)
  • Free delivery to the room of purchases made in any of Xcaret park`s stores
  • 10% Off meals and beverages at Xcaret park
  • 30% Off 90-minute Special Mayan Massage WAYAK
  • In-room robes and slippers during the whole stay
  • $1,000 in resort credits

Resort Credit Includes:
  • 2 Coupons for Royal Club upgrade - $70 USD each
  • 2 Coupons towards 2 green fees (selected nearby Golf Courses) - $50 USD each
  • 4 Coupons for SPA treatments - $35 USD each
  • 2 Coupons towards a Romantic Dinner - $20 USD each
  • 3 Coupons towards the Wine List - $10 USD each (1 Voucher per bottle)
  • 2 Coupons on a selection of Pueblo del Rio Shops - $25 USD each
  • 2 Coupons for Xichen Clasico Tour - $35 USD each
  • 2 Coupons for Ek-Balam / Ría Lagartos Tour - $35 USD each
  • 2 Coupons for Tulum / Xel-Ha Tour - $35 USD each
  • 2 Coupons for Xplor Park - $15 USD each

Room Amenities:
The spacious Junior Suites feature two double beds, telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board and a mini-fridge restocked every other day with water, beer, and soft drinks.
  • 269 sq. ft.
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Occidental Grand Xcaret - All-Inclusive Resort
Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 Solidaridad, Playa Del Carmen, Mexico 77710

Location

Located adjacent to world-famous eco-archeological Xcaret Park. The resort is only five minutes from the renowned town of Playa del Carmen, and less than an hour south of Cancun International Airport. Experience the awe-inspiring sights of ancient native Mayan ruins and miles of lush tropical rain forest, along with premium comfort, attentive service, and upscale amenities.

Why Stay Here

  • 11 Restaurants and 10 Bars Including 1 Swim-Up Bar
  • 3 Swimming Pools
  • Nightly Entertainment and Daily Multilingual Activities Programs

Resort Details

Those with a relaxing vacation in mind, will find an oasis on the resort`s private secluded beach. The Occidental Grand Xcaret boasts 11 International Restaurants and 10 Bars to fit every mood and occasion, from a romantic dinner to a boisterous family meal.

All-Inclusive Details

  • Unlimited meals including breakfast, lunch, snacks and dinner
  • A la carte specialty restaurants available
  • Unlimited beverages including alcoholic and non-alcoholic beverages as well as wine by the glass
  • 11 Restaurants and 10 bars including 1 swim-up bar
  • 3 Swimming pools: 1 natural salt water pool for adults only and 2 huge lagoon-style pools with Jacuzzi`s and kids pool
  • Nightly entertainment and daily multilingual activities programs
  • Enhanced beach with bar and Beach Club
  • Beach butler service
  • Towel service, beach and pool chairs
  • Gym and Solarium
  • 2 Paddle and 2 lighted tennis courts, shuffleboard, archery and mini-golf
  • Kids Club with daily activities program, ages 4-12
  • Weekly cocktail party organized by the Hotel`s Director with welcome drink
  • All gratuities included

Accommodation Details

The hotel consists of 769 spacious and richly decorated rooms. All of the rooms and suites feature a telephone and data port connection, air conditioner, safety deposit box, satellite TV, hair dryer, iron/ironing board and a mini-bar that`s restocked every other day with water, sodas and beer. Handicap rooms also available.

Restaurants, Lounges & Bars

Wide Choice of Restaurants for your Dining Pleasure
When you are ready to indulge in an incredible dining experience, the 11 restaurants offer a wide array of choices to please any palate. Try their signature margaritas at one of the 10 bars scattered throughout the resort serving international brands of liquor. Guests can enjoy four a la carte dinners per week of stay, reservations required.
Le Buffet - Gourmet international buffet open for breakfast, lunch and featuring themed cuisine for dinner.
Sonora Grill - Steak house open for dinner.
Los Olivos - Mediterranean and Italian cuisine open for dinner.
La Hacienda - Gourmet Mexican cuisine open for dinner.
D`Oriental - Asian cuisine open for dinner.
El Pescador - A la carte fish restaurant open for dinner.
Club de Playa - International and seafood buffet
La Piazza - Pizzeria open for dinner.
Pacos Tacos - Tacos and Mexican appetizers open for dinner.
El Lago - Snacks and light meals open for lunch.
Kids Club - Buffet with special kid`s menu

Please Note: All a la carte restaurants at the resort observe a dress code (men to wear long pants; no beachwear or sandals).

Warm Sunshine Making you Thirsty?
Quench your thirst at any of the 14 Bars and Lounges on the grounds of The Occidental Grand Xcaret. Two popular choices include the Swim-up Bar in the main pool, and the Sports Bar, however ALL enjoy serving exotic tropical cocktails and your favorite beverages. If you are too exhausted from all the fun to go out, enjoy relaxing in your room, where VIP amenities include a stocked mini-bar with drinks and snacks. Room service is available for guests staying at the Royal Club.

For the Family

Unlimited Xcaret Xperience Plan:
This is an exclusive plan for Occidental Grand Xcaret guests only,applicable only to specific room types,which grants unlimited access to Xcaret eco-archaeological park, and the possibility to enjoy unique moments of fun, culture and tradition for the whole family; without a doubt it`s the best way of experiencing the comfort of a luxury hotel, immersed in the atmosphere of respect for nature and passion for Mexico of this world-renowned Park. Unlimited Xcaret Xperience offers exclusive benefits for guests of Occidental Grand Xcaret:

  • Unlimited access and multi-entrance all day long to Xcaret park facilities.
  • Private tour for the hotels guests, departing from its facilities, where a Xcaret expert guide will take them to discover the parks unique nature, culture and archaeology.
  • Reserved area at the Gran Tlachco Theater during the greatest presentation in Mexico: Xcaret Mexico Espectacular, a celebration of culture and history featuring more than 300 artists.
  • During their stay at the Hotels Kids Club, infants can participate in a guided visit to Xcaret, where they`ll experience Mexicos most representative traditions in the Main Plaza, always cared for by the hotels expert staff.
  • VIP check-in.
  • Unlimited reservations during the whole stay in all specialty restaurants (Subject to availability).
  • Free delivery to the room of purchases made in any of Xcaret Park`s stores.
  • 10% off meals, beverages at Xcaret Park.
  • 30% off 90-minute Special Mayan Massage WAYAK.
  • In-room robes and slippers during the whole stay.
  • $1,000 Resort Credit (Some restrictions apply). Per room per stay. 4 nights minimum stay. Unlimited Xcaret Xperience includes: Resort Credits: 2 Coupons for Royal Club Upgrade - $70 each 2 Coupons Towards two Green Fees (nearby select golf courses) - $50 each 4 Coupons for SPA Treatments - $35 each 2 Coupons Towards a Romantic Dinner - $20 each 3 Coupons Towards Wine List - $10 each (One voucher per bottle) 2 Coupons on a Selection of Pueblo del Ro Shops - $25 each Note: Listed credit amounts are in US currency.

Weddings

Free Honeymoon Package: Special check-in at guest service desk, floral decoration in room upon arrival, continental breakfast in bed (one day of stay, to be arranged with guest services), special recognition/announcement for couple during show by activities staff. Note: Please request your honeymoon package at time of booking. 3 Nights stay minimum required. Honeymoon couple must present proof of marriage at the resort

Entertainment & Activities

At the Occidental Grand Xcaret, you`ll be able to relax and enjoy two huge lake-shaped swimming pools with Jacuzzis, a gym, a solarium, two tennis and two paddle courts, archery, shuffleboard, mini-golf, and supervised kids activities. Many guests opt take an unforgettable tour to the ancient Mayan ruins of Tulum or Chichen Itza.

Additional Amenities

  • Spa Services (Beauty Salon and Massages)
  • Car and Scooter Rental
  • Excursions to: Tulum, Coba, Chichen Itza, etc.
  • Golf Course Nearby
  • Business and Meeting Center [capacity of 1,800 people]
  • Wedding and Honeymoon Programs
  • 24-Hour Medical Attention
  • Babysitting
  • Laundry Service
  • Currency Exchange
  • Please note these amenities are not part of the all-inclusive plan

Nearby

At the eco-archeological Xcaret Park just steps from the Occidental Grand Xcaret, you can explore Mayan ruins, swim with dolphins, snorkel through underground caves, and observe hundreds of butterflies, tropical birds, jaguars and deer. Enjoy an incredible experience you will remember for a lifetime! Travelers with a taste for eco-touring and adventure can visit the adjacent park of Xcaret, where they can explore the remains of a Mayan village, snorkel through ancient caves and underwater gardens, swim with dolphins, or observe jaguars in their natural habitat, all only a short distance from the hotel property.

AMENITIES:
  • 24-Hour Front Desk
  • All-Inclusive
  • Babysitting (+)
  • Beach Club
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon (+)
  • Business Center (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Executive Floor
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Miniature Golf
  • Multilingual Staff
  • Multiple Swimming Pools
  • Night Club
  • Non-Motorized Water Sports
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Public Internet Access (+)
  • Racquetball
  • Restaurant
  • Sauna
  • Secured Parking
  • Security Guard
  • Shopping (+)
  • Spa Services (+)
  • Steam Room
  • Sun Deck
  • Swim-Up Bar
  • Tennis Courts
  • Theater
  • Valet Parking (+)
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.2 / 5
Based on 9 reviews
Verified Traveler
Submitted on 06-24-2015
Would Return or Recommend: No
awfull
Overall Experience
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from Bloomington, In
Verified Traveler
Submitted on 12-14-2014
Would Return or Recommend: Yes
CONS: Keep in mind: this is a TIME share property. They hook, line, sink you in from the beginning. All hotel staff whether they are front desk, concierge, TIME share people.....basically all where the same attire. So beware. We walked away with NOTHING other than a lesson learned! PROS: Beautiful grounds, wild life (birds, flamingos,monkeys, coatimundi, deer etc), beach and the swinging beds, pools and hotel staff (cleaning and waiters). Luis/waiter and Francisco/bartender - at the b... Read more
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from Chicago, Il
Verified Traveler
Submitted on 07-16-2014
Would Return or Recommend: No
Just got back from this one. The grounds are beautiful but you have to walk 20 mins from your room to anything you want. 20 mins thru hot jungle to the fake man made beach .. to the lobby .. to restaurants the '5 pools are really one large pool separated by walls under bridges. the property employs an army of gardeners because really its a giant garden with some sub par rooms and terrible customer service. there were giant A/C units above my room so i got no sleep at all, i complained and aske... Read more
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from Washington, Pa
Verified Traveler
Submitted on 06-04-2014
Would Return or Recommend: No
When we first got to Occidental Grand-Xcaret we arrived before 3:00 P.M. and knew our rooms may not be available, (which they were not) we registered and was informed they should be ready approx. 3:00 which was fine. We registered for dinner for two nights not knowing we should have registered for the week nor were we told you were only allowed 4, then you had to eat at the buffet, taco or pizza, (not bad, but). walked the resort for awhile, went to the lobby bar (2 floors below the lobby). Af... Read more
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from Chester Springs, Pa
Submitted on 06-30-2015
Would Return or Recommend: No
The experience was not good. The staff was annoying, for the entire 4 days, In fact, we scheduled our luggage to be picked up for our return ride to the airport, and it never arrived, the bellhop indicated that the building staff rep did not schedule a pick up after we confirmed with him multiple times. The mini-bars were suppose to be refilled every 2 days, it was not refilled once. In order to keep your air on in the room, a room key is required to be inserted into the room key 'slot' (an eff... Read more
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from Columbus, Ga
Submitted on 03-31-2015
Would Return or Recommend: Yes
I just returned from Occidental Grand Xcaret on Sunday and I must say it was the best honeymoon I could have ever asked for! My husband and I had such a blast and were completely shocked at how wrong/misleading a lot of these reviews seemed to be! We stayed in the Junior Suite and had plenty of room with a huge bathroom and nice sized shower. In our room, we had a fresh fruit basket and a bottle of tequila waiting for us with our bed adorned with flowers. From the moment we checked in we were tr... Read more
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from Clifton, Nj
Submitted on 08-27-2014
Would Return or Recommend: Yes
WHEN I GOT IN THE ROOM WASNT READY, WE WENT TO THE BUFFET ATE LATE LUNCH & THEN WE GOT OUR ROOM. I HAD THE BEST ROOM, TWO DOUBLE QUEEN BEDS, WITH NICE BALCONY & THE POOL VIEW, THE BUFFETT WAS GOOD THE DINNER RESERVATION RESTAURANTS WERE AMAZING POOL BARS LUNCH MEALS WERE GREAT THE BEACH WAS AMAZING THE POOLS WERE A BIT WARM BUT THEY WERE VERY CLEAN & FUN THE MUSIC WAS GREAT THE ACTIVITIES WERE GREAT THE ENTERTAINMENT WAS AMAZING EVERYTHING WAS ALWAYS CLEAN THE CONSIERGE WAS GREAT FRO... Read more
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from Binghamton,, New York
Submitted on 08-12-2014
Would Return or Recommend: Yes
We checked into this resort in February for a week. We couldn't have been more pleased. From the time we arrived, we were treated very well. We found the buffet in the main area to have good food and plenty of it. The waiters were pleasant and attentive. Our room was what I would call basic but it had everything we needed. A nice balcony to enjoy morning coffee. The restaurants we went to were also fine, nothing special, but good food, we never left dissatisfied. As for walking around... Read more
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from Ashkum, Il
Submitted on 06-08-2014
Would Return or Recommend: No
Me and my husband went to this resort in 2004 and absolutely loved it so we decided to go back for our ten year anniversary. Big huge mistake we weren't there for a few minutes and had people asking us non stop to buy stuff. Then when we went to make dinner reservations we had very little choices open to chose from. Then the lady at our building set us up for a (90) minute tour that lasted three hours!!!! Then when we told them we were done we already wasted enough our time we weren't intereste... Read more
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