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Occidental Grand Xcaret - All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$228 $91
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,649 $849
Per Guest for 5 Nights
Experience the ancient Mayan ruins and miles of lush tropical rain forest, along with premium comfort, attentive service, and upscale amenities.
Style: Exotic and Adventurous
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3.5 / 5 BookIt.com Guest Rating
Based on 13 reviews
Room & Rates
Deluxe Room - All-Inclusive

Deluxe Room - All-Inclusive

Best Rate Guaranteed
Starting from
$228 $91
Per Adult Nightly
Room Amenities:
The Deluxe Room is spacious, bright and includes one king or two double beds. This room also features a telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board and a  mini-fridge restocked every other day with water, beer, and soft drinks.
  • 215 sq. ft.
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Junior Suite - All-Inclusive

Junior Suite - All-Inclusive

Best Rate Guaranteed
Starting from
$205 $108
Per Adult Nightly
Room Amenities:
The spacious Junior Suites feature two double beds, telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board and a mini-fridge restocked every other day with water, beer, and soft drinks.
  • 269 sq. ft.
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THE Royal Club Junior Suite - All-Inclusive

THE Royal Club Junior Suite - All-Inclusive

Best Rate Guaranteed
Starting from
$332 $176
Per Adult Nightly
Royal Club Amenities:
Fruit basket upon arrival, free Wi-Fi, mini-bar restocked daily with international drinks, DVD and CD players, bathroom with scale, shower, hydro-massage tub, plush bathrobes, turn down service, room service from 7:00am - 10:00pm. Private restaurant, lounge, pool, and outdoor Jacuzzi, and concierge service. Royal Club also features private check-in service.

Suite Amenities:
The Royal Club Junior Suite features one king bed and a separate living room. This suite also offers a telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board and a mini-fridge.
  • 377 sq. ft.
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Deluxe Room - Unlimited Xcaret Xperience

Deluxe Room - Unlimited Xcaret Xperience

Best Rate Guaranteed
This is an exclusive plan for Occidental Grand Xcaret guests only, which grants unlimited access to Xcaret eco-archaeological park, and the possibility to enjoy unique moments of fun, culture and tradition for the whole family; without a doubt it`s the best way of experiencing the comfort of a luxury hotel, immersed in the atmosphere of respect for nature and passion for Mexico of this world-renowned Park.

Unlimited Xcaret Xperience Includes:
  • Unlimited access and multi-entrance all day long to Xcaret park facilities
  • Private tour for the hotel`s Guests, departing from its facilities, where a Xcaret expert guide will take them to discover the Park`s unique nature, culture and archaeology
  • Reserved area at the Gran Tlachco Theater during the greatest presentation in Mexico: Xcaret Mexico Espectacular, a celebration of culture and history featuring more than 300 artists
  • During their stay at the Hotel`s Kids Club, infants can participate in a guided visit to Xcaret, where they`ll experience Mexico`s most representative traditions in the Main Plaza, always cared for by the Hotel`s expert staff
  • VIP check-in
  • Unlimited reservations during the whole stay in all specialty restaurants (subject to availability)
  • Free delivery to the room of purchases made in any of Xcaret park`s stores
  • 10% Off meals and beverages at Xcaret park
  • 30% Off 90-minute Special Mayan Massage WAYAK
  • In-room robes and slippers during the whole stay
  • $1,000 in resort credits

Resort Credit Includes:
  • 2 Coupons for the Royal Club upgrade - $70 USD each
  • 2 Coupons towards 2 green fees (selected nearby Golf Courses) - $50 USD each
  • 4 Coupons for SPA treatments - $35 USD each
  • 2 Coupons towards a Romantic Dinner - $20 USD each
  • 3 Coupons towards Wine List - $10 USD each (1 Voucher per bottle)
  • 2 Coupons on a selection of Pueblo del Rio Shops - $25 USD each
  • 2 Coupons for Xichen Clasico Tour - $35 USD each
  • 2 Coupons for Ek-Balam / Ria Lagartos Tour - $35 USD each
  • 2 Coupons for Tulum / Xel-Ha Tour - $35 USD each
  • 2 Coupons for Xplor Park - $15 USD each
 
Room Amenities:
The Deluxe room is spacious, bright and includes one king or two double beds. This room also features a telephone with a data port connection, air conditioner, safety deposit box, a 32-inch, 37-inch, or 40-inch flat screen TV, hair dryer, iron/ironing board and a mini-fridge restocked every other day with water, beer, and soft drinks.
  • 215 sq. ft
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Occidental Grand Xcaret - All-Inclusive Resort
Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 Solidaridad, Playa Del Carmen, Mexico 77710

Location

Located adjacent to world-famous eco-archeological Xcaret Park. The resort is only five minutes from the renowned town of Playa del Carmen, and less than an hour south of Cancun International Airport. Experience the awe-inspiring sights of ancient native Mayan ruins and miles of lush tropical rain forest, along with premium comfort, attentive service, and upscale amenities.

Why Stay Here

  • 11 Restaurants and 10 Bars Including 1 Swim-Up Bar
  • 3 Swimming Pools
  • Nightly Entertainment and Daily Multilingual Activities Programs

Resort Details

Those with a relaxing vacation in mind, will find an oasis on the resort`s private secluded beach. The Occidental Grand Xcaret boasts 11 International Restaurants and 10 Bars to fit every mood and occasion, from a romantic dinner to a boisterous family meal.

All-Inclusive Details

  • Unlimited meals including breakfast, lunch, snacks and dinner
  • A la carte specialty restaurants available
  • Unlimited beverages including alcoholic and non-alcoholic beverages as well as wine by the glass
  • 11 Restaurants and 10 bars including 1 swim-up bar
  • 3 Swimming pools: 1 natural salt water pool for adults only and 2 huge lagoon-style pools with Jacuzzi`s and kids pool
  • Nightly entertainment and daily multilingual activities programs
  • Enhanced beach with bar and Beach Club
  • Beach butler service
  • Towel service, beach and pool chairs
  • Gym and Solarium
  • 2 Paddle and 2 lighted tennis courts, shuffleboard, archery and mini-golf
  • Kids Club with daily activities program, ages 4-12
  • Weekly cocktail party organized by the Hotel`s Director with welcome drink
  • All gratuities included

Accommodation Details

The hotel consists of 769 spacious and richly decorated rooms. All of the rooms and suites feature a telephone and data port connection, air conditioner, safety deposit box, satellite TV, hair dryer, iron/ironing board and a mini-bar that`s restocked every other day with water, sodas and beer. Handicap rooms also available.

Restaurants, Lounges & Bars

Wide Choice of Restaurants for your Dining Pleasure
When you are ready to indulge in an incredible dining experience, the 11 restaurants offer a wide array of choices to please any palate. Try their signature margaritas at one of the 10 bars scattered throughout the resort serving international brands of liquor. Guests can enjoy four a la carte dinners per week of stay, reservations required.
Le Buffet - Gourmet international buffet open for breakfast, lunch and featuring themed cuisine for dinner.
Sonora Grill - Steak house open for dinner.
Los Olivos - Mediterranean and Italian cuisine open for dinner.
La Hacienda - Gourmet Mexican cuisine open for dinner.
D`Oriental - Asian cuisine open for dinner.
El Pescador - A la carte fish restaurant open for dinner.
Club de Playa - International and seafood buffet
La Piazza - Pizzeria open for dinner.
Pacos Tacos - Tacos and Mexican appetizers open for dinner.
El Lago - Snacks and light meals open for lunch.
Kids Club - Buffet with special kid`s menu

Please Note: All a la carte restaurants at the resort observe a dress code (men to wear long pants; no beachwear or sandals).

Warm Sunshine Making you Thirsty?
Quench your thirst at any of the 14 Bars and Lounges on the grounds of The Occidental Grand Xcaret. Two popular choices include the Swim-up Bar in the main pool, and the Sports Bar, however ALL enjoy serving exotic tropical cocktails and your favorite beverages. If you are too exhausted from all the fun to go out, enjoy relaxing in your room, where VIP amenities include a stocked mini-bar with drinks and snacks. Room service is available for guests staying at the Royal Club.

For the Family

Unlimited Xcaret Xperience Plan:
This is an exclusive plan for Occidental Grand Xcaret guests only,applicable only to specific room types,which grants unlimited access to Xcaret eco-archaeological park, and the possibility to enjoy unique moments of fun, culture and tradition for the whole family; without a doubt it`s the best way of experiencing the comfort of a luxury hotel, immersed in the atmosphere of respect for nature and passion for Mexico of this world-renowned Park. Unlimited Xcaret Xperience offers exclusive benefits for guests of Occidental Grand Xcaret:

  • Unlimited access and multi-entrance all day long to Xcaret park facilities.
  • Private tour for the hotels guests, departing from its facilities, where a Xcaret expert guide will take them to discover the parks unique nature, culture and archaeology.
  • Reserved area at the Gran Tlachco Theater during the greatest presentation in Mexico: Xcaret Mexico Espectacular, a celebration of culture and history featuring more than 300 artists.
  • During their stay at the Hotels Kids Club, infants can participate in a guided visit to Xcaret, where they`ll experience Mexicos most representative traditions in the Main Plaza, always cared for by the hotels expert staff.
  • VIP check-in.
  • Unlimited reservations during the whole stay in all specialty restaurants (Subject to availability).
  • Free delivery to the room of purchases made in any of Xcaret Park`s stores.
  • 10% off meals, beverages at Xcaret Park.
  • 30% off 90-minute Special Mayan Massage WAYAK.
  • In-room robes and slippers during the whole stay.
  • $1,000 Resort Credit (Some restrictions apply). Per room per stay. 5 nights minimum stay. Unlimited Xcaret Xperience includes: Resort Credits: 2 Coupons for Royal Club Upgrade - $70 each 2 Coupons Towards two Green Fees (nearby select golf courses) - $50 each 4 Coupons for SPA Treatments - $35 each 2 Coupons Towards a Romantic Dinner - $20 each 3 Coupons Towards Wine List - $10 each (One voucher per bottle) 2 Coupons on a Selection of Pueblo del Ro Shops - $25 each Note: Listed credit amounts are in US currency.

Weddings

Free Honeymoon Package: Special check-in at guest service desk, floral decoration in room upon arrival, continental breakfast in bed (one day of stay, to be arranged with guest services), special recognition/announcement for couple during show by activities staff. Note: Please request your honeymoon package at time of booking. 3 Nights stay minimum required. Honeymoon couple must present proof of marriage at the resort

Entertainment & Activities

At the Occidental Grand Xcaret, you`ll be able to relax and enjoy two huge lake-shaped swimming pools with Jacuzzis, a gym, a solarium, two tennis and two paddle courts, archery, shuffleboard, mini-golf, and supervised kids activities. Many guests opt take an unforgettable tour to the ancient Mayan ruins of Tulum or Chichen Itza.

Additional Amenities

  • Spa Services (Beauty Salon and Massages)
  • Car and Scooter Rental
  • Excursions to: Tulum, Coba, Chichen Itza, etc.
  • Golf Course Nearby
  • Business and Meeting Center [capacity of 1,800 people]
  • Wedding and Honeymoon Programs
  • 24-Hour Medical Attention
  • Babysitting
  • Laundry Service
  • Currency Exchange
  • Please note these amenities are not part of the all-inclusive plan

Nearby

At the eco-archeological Xcaret Park just steps from the Occidental Grand Xcaret, you can explore Mayan ruins, swim with dolphins, snorkel through underground caves, and observe hundreds of butterflies, tropical birds, jaguars and deer. Enjoy an incredible experience you will remember for a lifetime! Travelers with a taste for eco-touring and adventure can visit the adjacent park of Xcaret, where they can explore the remains of a Mayan village, snorkel through ancient caves and underwater gardens, swim with dolphins, or observe jaguars in their natural habitat, all only a short distance from the hotel property.

AMENITIES:
  • 24-Hour Front Desk
  • All-Inclusive
  • Babysitting (+)
  • Beach Club
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon (+)
  • Business Center (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Executive Floor
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Miniature Golf
  • Multilingual Staff
  • Multiple Swimming Pools
  • Night Club
  • Non-Motorized Water Sports
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Public Internet Access (+)
  • Racquetball
  • Restaurant
  • Sauna
  • Secured Parking
  • Security Guard
  • Shopping (+)
  • Spa Services (+)
  • Steam Room
  • Sun Deck
  • Swim-Up Bar
  • Tennis Courts
  • Theater
  • Valet Parking (+)
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.5 / 5
Based on 13 reviews
from Denver, Colorado
Verified Traveler
Submitted on 03-10-2016
Would Return or Recommend: Yes
It was my fiance and I's first trip to Mexico and we are so glad we stayed at the Occidental Grand Xcaret Resort. We had so much fun exploring a couple of the days just because there were ruins, wildlife, and so many different paths to take while walking the grounds. We saw birds, monkeys, iguanas, and many more beautiful animals. The room was beautiful and clean, and the maid service was phenomenal. We watched the show 3 out of 5 nights just because it was a different show each time and very hi... Read more
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from Kansas City, Missouri
Verified Traveler
Submitted on 02-25-2016
Would Return or Recommend: Yes
It was our first trip here and have to say my husband and myself were very pleased with our stay here. We stayed the first week of February. Everyone working here were very accomodating with pleasant smiles and greetings. Hotel was breathtaking and it was the best experience I ever had , and I have been to many places here . We met family from other country and they praised how grand the people and place was and will definitely plan another trip! I can't understand the negative reviews at all.
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from Kimball, Ne
Verified Traveler
Submitted on 02-23-2016
Would Return or Recommend: Yes
this was the best trip I have ever taken to Mexico and the Best Experience I have ever had there as well! The staff was amazing and my only regret is I didn't stay longer! This was really good food and all you could eat Buffets with really great restaurants to eat at. They made this a very romantic Valentines day as well! Very happy with what I got for my money! I have already planned a second trip! I will definitely go back!
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from
Verified Traveler
Submitted on 06-24-2015
Would Return or Recommend: No
awfull
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from Bloomington, In
Verified Traveler
Submitted on 12-14-2014
Would Return or Recommend: Yes
CONS: Keep in mind: this is a TIME share property. They hook, line, sink you in from the beginning. All hotel staff whether they are front desk, concierge, TIME share people.....basically all where the same attire. So beware. We walked away with NOTHING other than a lesson learned! PROS: Beautiful grounds, wild life (birds, flamingos,monkeys, coatimundi, deer etc), beach and the swinging beds, pools and hotel staff (cleaning and waiters). Luis/waiter and Francisco/bartender - at the b... Read more
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from Chicago, Il
Verified Traveler
Submitted on 07-16-2014
Would Return or Recommend: No
Just got back from this one. The grounds are beautiful but you have to walk 20 mins from your room to anything you want. 20 mins thru hot jungle to the fake man made beach .. to the lobby .. to restaurants the '5 pools are really one large pool separated by walls under bridges. the property employs an army of gardeners because really its a giant garden with some sub par rooms and terrible customer service. there were giant A/C units above my room so i got no sleep at all, i complained and aske... Read more
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from Washington, Pa
Verified Traveler
Submitted on 06-04-2014
Would Return or Recommend: No
When we first got to Occidental Grand-Xcaret we arrived before 3:00 P.M. and knew our rooms may not be available, (which they were not) we registered and was informed they should be ready approx. 3:00 which was fine. We registered for dinner for two nights not knowing we should have registered for the week nor were we told you were only allowed 4, then you had to eat at the buffet, taco or pizza, (not bad, but). walked the resort for awhile, went to the lobby bar (2 floors below the lobby). Af... Read more
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from San Antonio, Tx
Submitted on 04-06-2016
Would Return or Recommend: No
I do not recommend this hotel! Our reservation and VIP check-in did not go smoothly. Upon arrival we were told to wait a moment. The moment lasted about 15 minutes which was due to the host speaking to the porters at the front of hotel about something unrelated to us. She then walked us to the trolley hut where most people wait to get a ride around the property since it is so large that it takes a long time to get anywhere. We were told to board the trolley when it arrived which would tak... Read more
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from Chester Springs, Pa
Submitted on 06-30-2015
Would Return or Recommend: No
The experience was not good. The staff was annoying, for the entire 4 days, In fact, we scheduled our luggage to be picked up for our return ride to the airport, and it never arrived, the bellhop indicated that the building staff rep did not schedule a pick up after we confirmed with him multiple times. The mini-bars were suppose to be refilled every 2 days, it was not refilled once. In order to keep your air on in the room, a room key is required to be inserted into the room key 'slot' (an eff... Read more
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from Columbus, Ga
Submitted on 03-31-2015
Would Return or Recommend: Yes
I just returned from Occidental Grand Xcaret on Sunday and I must say it was the best honeymoon I could have ever asked for! My husband and I had such a blast and were completely shocked at how wrong/misleading a lot of these reviews seemed to be! We stayed in the Junior Suite and had plenty of room with a huge bathroom and nice sized shower. In our room, we had a fresh fruit basket and a bottle of tequila waiting for us with our bed adorned with flowers. From the moment we checked in we were tr... Read more
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