Riu Playacar - All-Inclusive 3.5 Stars
per guest nightly from
$127 106
Resort LIKE NO OTHER + FREE Extras!
Book Hotel + Flight and SAVE UP TO 40%!
Family-Friendly with Kids Club!
  • Stay at 1 and Play at 3!
  • 24 Hours All Inclusive Resort
  • Theater with Live Shows!
  • Minibar and Liquor Dispenser
  • 90 Min. Daily Free Lobby Wi-Fi
  • Hurry, Limited Rooms Available!
Valid: Jan 2 - Apr 30, 2014 Not Valid: Blackout dates may apply!
Avenida Xaman-Ha, Manzana 6, Lote 6 View Map
Playa Del Carmen, MX 77710

BookIt.com Guest Rating

Excellent 

9.0

Marcelino from Miami, Fl BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Tue, Oct 22, 2013
"The hotel location is good, not as big as the Riu Grand Palace, Palace or Yucatan.It was better since you have more beach front space. Is worth to visit the other Riu locations and spend a day in the one you like the most. You can have breakfast and lunch in any one. Lots of activities all day. The buffet was good, no fancy sea food or meats. But for the most part satisfactory. The steak night was not what I expected so stay with the Asian and Mexican buffet plus you have the regular restaurant buffet for breakfast and dinner. The AC is not like in the US for most restaurants and lobby so don't dress up like if you were at a location that will make you use jackets. Friendly employees and nice attitude from them. Be careful in selecting your tours if you do so, everyone is on that business. Make a decision on what location or Maya ruins you want to visit before you fly there and then pay what is most reasonable."

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Paul Line from Reading, Pa BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Sun, Aug 25, 2013
"THIS PLACE IS REAL NICE PLACE TO HAVE FUN WITH OTHER PEOPLE AND FUN IN THE SUN!!"

Karen, Chris And Poppy Simmonds from Andover, Ma BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Mon, Aug 12, 2013
"What a wonderful, friendly hotel! My comments are: Hotel - smallish hotel that felt Mexican rather than large impersonal shiney one - exactly what I wanted when I booked it. Reception - very helpful - requested a room change and an extra bed and both were dealt with in a friendly manner. Rooms - adequate for two adults and one child (aged 14), but needed an extra bed as one double bed not big enough for two adults. Quite firm mattress, but fussy sleeper was able to sleep comfortably. Curtain which separates bathroom was 'fun', as was the novelty four bottle optics mini-bar! Maid service was excellent and room was cleaned every day. Air-con - variable. Started holiday in block one on ground floor - air-con was fantastically icey. Moved to top floor of block six - air-con not so good. Food - the food in the main hall was good, so we didn't bother to book the other restaurants. Catered for all sorts - always a Mexican section and a bland pizza/fries/burgers section in addition to plenty of other choices and themed nights. Waiter/waitress service excellent and all staff very friendly and worked hard. Entertainment - the entertainment staff worked extremely hard and were always very friendly and enthusiastic (goodness knows how they manage to remain upbeat the whole time!). All-day programme available if you wanted to get involved, with prizes awarded in the evening for the winners - very competitive! Live show entertainment each evening. Location - perfect beach front location - never seen such a beautiful, turquoise coloured sea before! Choice of sitting at the beach, quiet poolside or 'activity' poolside (with pool bar). Plenty of chairs everywhere, but more shade available at poolside. Mozzies - ever present, but reduced somewhat once the hotel was sprayed. Weather - humidity very high throughout holiday. Had a grand finale tropical storm on the last evening - fantastic show! All in all, plenty of what you want from a holiday!"

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Rodolfo from Sacramento, California BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Mon, Jul 22, 2013
"Beautiful place!! Just few complaints our mini bar broke spilled water all over called the desk and reported it they never went to clean it. Called again and nothing after the 5th time they came and changed the mini fridge. Had to take cold showers because the boiler was broken. And they did not serve Mexican food. Only on Friday cuz it was Mexican night. I was looking forward in having there food but they cater to the Europeans. But other than that everything was beautiful and the people that worked there were very nice and Best Day agency were very nice too!!"

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Louis Le from Fremont, Ca BookIt.com Verified Traveler
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  • Would Return or Recommend?Yes
Posted: Mon, Jul 15, 2013
"Riu Playacar - Well, we just got back from a great vacation from Riu Playacar. I just want to thank the people who gave honest reviews on this resort. I'm here to confirm the good and the NOT so good of this nice, inexpensive resort. 1. No room service for Food. 2. No waiters or waitresses on the pool or beach. 3. Great buffets - different themes for each day. 4. 3 Specialty restaurants but we rather to be at the buffets. 5. The 3 bars were never too crowded to get drinks - even my children could get their drinks themselves (6 and 9 year old). 6. Service people here are trying to please customers and not being bothered by customers. 7. The best beach in all the beaches we've been to : Barcelo, Grand Melia, Crown Paradise. Fine warm sugar sand beach with waves even going out away from the sand. The kids love being there all day. 8. Mosquitos exist at night even though they've been sprayed every few days. 9. The in room bar is always filled with water, soft drink and beer. There is NO lotion, conditioner, hair dryer, mouth wash, tooth brushes, tooth paste, or bath tubs. Bring your own (except the bath tubs). Our criteria for once a year vacation are: great beach, tasty food, nice pools, nice room (although we don't stay in the room often), friendly and efficient service - this Riu Playacar got them all. I've been in Riu hotel chain at Guadalajara for business, and it was very nice. I emailed and asked the front desk to book for us the Japanese restaurant and a room close to the pool and the ocean for the kids as a courtesy, We came late at 8PM - everything was ready and the room was next to the pool & restaurant just as requested. But it's a little noisy at night if we sleep early because of the shows every night - didn't bother us, we didn't sleep early at all. The front desk people were so pleasant, always smilling and helpful. We checked in, went to the buffet (closes at 10:30PM) and the food was great - we missed the Japanese buffet reservation at 6:45PM. So, the hotel is old, but our room was clean, air conditioned and the kids loved these animal towels on the beds. Yes, the bed is hard even with padding. My bony daughter slept on me (literally) in the first few nights, until we figured out to put 4 pillows as a pad for her. Everyday at the buffet - there are always pizza, hot dogs, hamburgers, french fries, pasta for people who are hard to eat like my son. The salad bar and the hot food sections are plentiful with tasty food every day. We love the buffets. Carpaccio was better than many Italian restaurants in the state - and good thing is not many people know about this wonderful appertiser. There was plenty and they keep bringing it out as soon as the plate is empty. Lobster bisque - seafood - tortilla soups were great. Guacamole and salsa were made fresh daily - the sweet dessert bar is always filled with great stuff, never a dull moment. We do like to eat and we did eat very well here in Riu Playacar. My wife complained that the Japanese restaurant was cheating her by only service buffet foods. Not full service a la cart as other restaurtants. Oh well, as long as the food is good what do you care, but she did. There are 3 bars and we did drink a lot, even the kids, they love Shirley Temple, and all the daquiris. They do have fresh coconuts which my wife and the kids love - only one day while we're there. The beach - you can walk hundreds of feet away and the water is still only up to your hips. The kids love the waves - the water was warm and we do stay in the ocean most of the day. The water is clear and the beach is clean. Amazing. We always brought our water shoes, but this time we didn't have to use any because the sand was so fine and NO ROCKS. Lawnchairs are every where and always have empty ones for us to use. . We took pictures on the sunset, which was amazing. It was Thursday, they had BBQ on the beach with music for dancing - the food was also wonderful and the people do dance very well. They have scuba diving lesson - or demo, sports events and also Riuland for children, but our kids didn't want to go. The pools water were hot - the kids also liked the pool after playing in the ocean. The pools are not huge, but we could swim a few laps. Lawn chairs again were available. Just there's no waiters or waitresses that we can order drinks or food. I think that's why the pool is pretty clean. The shops are right in front of the hotel if we want to buy some sourvenirs or neccessary stuff. I heard there's also a night club for people to go dancing near by, but I haven't seen it (my 2 children are always with us). The director of the hotel - very nice and pleasant young lady. She's always running around checking things to make sure everything goes well, and to me, everything did. She recommended us to visit the Riu Palace and Riu Rivera Maya Palace, we did, they're nice but my wife seemed to like this one better because it's more down to earth and less pretentous and superficial. There must be complaints for all trips - right? The hard beds (to me it's fine when I put blankets under the padding mattress) - Mosquitos (we brought spray and repellent bands) - only 3 specialty restaurants? but the buffet foods tasted better than restaurants then? Ah, some people want to feel important, romantic, then they need to be served. The real deal is this, at the time of booking this trip - the cost of going here is about $2000 less than other 'Palace' we wanted to go which is about 1/3 of another trip. We used some of the saving money to tip our service people here at the Riu Playacar. The bottom line is great beach, great foods, great place and great people, that's all we want from a nice vacation. This is a 3 stars hotel due to missing some extravagant services - but I give it a 5 stars for being great for a 3 stars hotel (does it make sense?). BTW, in two years, this Playacar will be renovated and the price will be higher which I think it's a waste."

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A perfect beachfront location within the Playacar Riu complex, the 3-star all-inclusive family resort is a must see for even the most well-traveled individual as All-Inclusive luxury, elegance, fine dining, drinking and dancing help create the perfect vacation.  

Riu Playacar is a 386-room beautiful resort in sunny Playa del Carmen, Mexico. Here, fun, excitement and indulgence greet you at every turn as the hotel offers only the best in cuisine, atmosphere, amenities and activities. Read More About Riu Playacar - All-Inclusive

Resort LIKE NO OTHER + FREE Extras!
Book Hotel + Flight and SAVE UP TO 40%!
Family-Friendly with Kids Club!
  • Stay at 1 and Play at 3!
  • 24 Hours All Inclusive Resort
  • Theater with Live Shows!
  • Minibar and Liquor Dispenser
  • 90 Min. Daily Free Lobby Wi-Fi
  • Hurry, Limited Rooms Available!
Valid: Jan 2 - Apr 30, 2014 Not Valid: Blackout dates may apply!
Resort LIKE NO OTHER + FREE Extras!
Book Hotel + Flight and SAVE UP TO 40%!
Family-Friendly with Kids Club!
  • Stay at 1 and Play at 3!
  • 24 Hours All Inclusive Resort
  • Theater with Live Shows!
  • Minibar and Liquor Dispenser
  • 90 Min. Daily Free Lobby Wi-Fi
  • Hurry, Limited Rooms Available!
Valid: Jan 2 - Apr 30, 2014 Not Valid: Blackout dates may apply!
Rooms & Rates for Riu Playacar - All-Inclusive
Junior Suite - All-Inclusive
Junior Suite - All-Inclusive
Room Sleeps up to 4 People
All-Inclusive Features:

  • 24 Hours All Inclusive Resort.
  • Elegant Accommodations with King or 2 Twin beds with private balcony or terrace
  • In Room Amenities: bathroom, Hairdryer, Telephone, Central air conditioning, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, Radio alarm clock, In-room safe ($)
  • Guests have 90 min/day FREE WiFi-connection in the lobby. Wi-Fi throughout the rest of hotel, at a charge
  • All meals included every day (Buffet Breakfast, Buffet Lunch, Buffet or A la Carte Dinner)
  • 4 Restaurants including Buffets and Ala carte Speciality
  • Snacks 24 hours a day.
  • 4 Bars including 1 swim-up bar
  • For additional lunch and snacks, a free choice from a selection of restaurants at the Riu Tequila, Riu Yucatan and Riu Lupita hotels
  • Unlimited local and imported beverages 24 hours a day
  • Access to all bars in the hotels Riu Tequila, Riu Yucatan and Riu Lupita
  • Planned activities by resort entertainment staff throughout the day
  • Daytime entertainment program for children ages 4 to 12 (daily)
  • Two swimming pools (495 sq metres each)
  • Childrens swimming pool (20 sq metres)
  • Jacuzzi
  • Complimentary sun loungers, towels and parasols by the pool area
  • Sun terrace
  • Children`s playground
  • Spa ($)
  • 1 Introductory scuba diving lesson in the pool
  • Gym
  • 2 Floodlit hard surface tennis courts 
  • Table tennis, Volleyball and workout
  • Windsurfing, catamaran, kayaking, body boarding and snorkelling equipment
  • Complimentary entrance to La Pinata night club and drinks (Riu Tequila, open every night)
  • Riu evening program, shows or live music (daily)
  • All gratuities Included
  • HONEYMOON PACKAGE: Surprise Gift and a Fruit Basket in the room upon arrival. Couple must present proof of marriage at the resort. Please request your honeymoon package at time of booking.



Amenities:
Air conditioning, ceiling fan, 2 double beds, separate living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite TV, radio alarm clock, in-room safe, iron and ironing board, walk-in closet. Bathroom equipped with bathtub and shower, bidet, hair dryer and amenities kit. Balcony or terrace.
Double Room - All-Inclusive
Double Room - All-Inclusive
Room Sleeps up to 4 People
All-Inclusive Features:

  • 24 Hours All Inclusive Resort.
  • Elegant Accommodations with King or 2 Twin beds with private balcony or terrace
  • In Room Amenities: bathroom, Hairdryer, Telephone, Central air conditioning, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, Radio alarm clock, In-room safe ($)
  • Guests have 90 min/day FREE WiFi-connection in the lobby. Wi-Fi throughout the rest of hotel, at a charge
  • All meals included every day (Buffet Breakfast, Buffet Lunch, Buffet or A la Carte Dinner)
  • 4 Restaurants including Buffets and Ala carte Speciality
  • Snacks 24 hours a day.
  • 4 Bars including 1 swim-up bar
  • For additional lunch and snacks, a free choice from a selection of restaurants at the Riu Tequila, Riu Yucatan and Riu Lupita hotels
  • Unlimited local and imported beverages 24 hours a day
  • Access to all bars in the hotels Riu Tequila, Riu Yucatan and Riu Lupita
  • Planned activities by resort entertainment staff throughout the day
  • Daytime entertainment program for children ages 4 to 12 (daily)
  • Two swimming pools (495 sq metres each)
  • Childrens swimming pool (20 sq metres)
  • Jacuzzi
  • Complimentary sun loungers, towels and parasols by the pool area
  • Sun terrace
  • Children`s playground
  • Spa ($)
  • 1 Introductory scuba diving lesson in the pool
  • Gym
  • 2 Floodlit hard surface tennis courts 
  • Table tennis, Volleyball and workout
  • Windsurfing, catamaran, kayaking, body boarding and snorkelling equipment
  • Complimentary entrance to La Pinata night club and drinks (Riu Tequila, open every night)
  • Riu evening program, shows or live music (daily)
  • All gratuities Included
  • HONEYMOON PACKAGE: Surprise Gift and a Fruit Basket in the room upon arrival. Couple must present proof of marriage at the resort. Please request your honeymoon package at time of booking.


Amenities:

Air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite TV, radio alarm clock, in-room safe, iron and ironing board. Bathroom equipped with shower, hair dryer and amenities kit. Balcony or terrace.
Exclusive Call Center Special!
Must call to book.
Toll Free: 888-782-9722
Amenities: Riu Playacar - All-Inclusive
  • 24-Hour Front Desk
  • All-Inclusive
  • Babysitting (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service (+)
  • FREE Parking
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Horseback Riding (nearby) (+)
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (nearby) (+)
  • Multilingual Staff
  • Night Club
  • Non-Motorized Water Sports
  • On-Site Travel Agency
  • Outdoor Pool
  • Playground
  • Public Internet Access (+)
  • Restaurant
  • Security Guard
  • Shopping (nearby) (+)
  • Spa Services (+)
  • Stay at 1-Play at 3
  • Sun Deck
  • Swim-Up Bar
  • Tennis Courts
  • VIP Rooms
  • Volleyball Court
  • Wake-Up Service
  • Water Sports (nearby) (+)
  • Wedding Services (+)

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.