BookIt.com Verified Traveler John from Lawrenceville, Ga

"FANTASTIS BEACH AREA FOR YOUNG AND OLD TREE-SHADED BEACH AREA WITH PLENTY OF CHAISE LOUNGES. SUPERIOR SERVICE - SMILES FROM ALL THE STAFF. VERY WELL PLANNED ROOM SPACE AND DAILY RE-STOCK OF REFRIGERATORS AND BARS. YOU WILL LOVE THIS PLACE - THE THIRD ALL-INCLUSIVE IN THE MEXICON YUCATAN PENINSULA AND THE BEST OF THE THREE SINCE 2010."

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"A bang for your buck. Friendliest staff. Entire grounds were always clean. Food was always in abundance and good. Drinks on the patio, drinks by the pool, drinks on the beach, drinks by the lobby. Staff always checked in on you regardless of where you were. There is plenty to do in the area immediately surrounding this hotel and it's the perfect distance from the center of town where you have shopping and night clubs in abundance. I would definitely stay there again."

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"AMAZING! I have already recommended to multiple people and I've only been back 2 days. Spent a lot of time researching by cross-checking all the bookit resort deals against tripadvisor, and this place had the best reviews of all of them. Time was very well spent, we were SO happy with the choice! Excellent value for money - under $1000 for 6 days including flights and transfer from airport. The beach and water were gorgeous and nothing better than lying on a lounger under the palm trees with the waiter walking by carrying a tray full of cocktails!



Went with a friend - my first all-inclusive trip, her second. She said this was far better than the other resort. Service was quick and efficient, location was fantastic. French fusion Krystal restaurant was great and breakfast buffet great.



This was the best resort of the Riu locations we visited, although the Riu Yucatan next door had a much better atmosphere at both the swim-up bars and the outdoor bars - guests were friendlier and more sociable, and the bartenders were FANTASTIC there! We were glad we stayed at the Palace because rooms were better, wine was served in bottles (vs self-serve at Yucatan), restaurants were better and we had 24 hour room service - we just chose to go to the bars at Yucatan.



Only a few minor negatives - service at the Japanese restaurant was very poor. Room smelled damp - although we got used to the smell, when I got home had to wash everything several times - including the clean stuff! They forgot our wakeup call on the morning we left (pickup at 445am for an 830 flight, because we were the first pickup)..luckily we'd ordered room service. Got woken up at 9am one morning by the sound of someone hammering to remove a broken tile and replace it. Evening entertainment was not great - mostly a medley of music with people doing a dance routine.



Overall, highly recommend this place. I don't know why everyone doesn't do all-inclusive vacations!"

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"Fabulous place! As most people have already said, the staff is unbelievably accomodating and go out of their way to please you. The food was terrific at the buffet...we actually ate there most often because of the great variety of foods. Having available a very good sparkling wine at all three meals was a real treat and the ice cream machine made my day! The beach was beautiful and the room was very clean...you can't go wrong here!"

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"Fabulous place! As most people have already said, the staff is unbelievably accomodating and go out of their way to please you. The food was terrific at the buffet...we actually ate there most often because of the great variety of foods. Having available a very good sparkling wine at all three meals was a real treat and the ice cream machine made my day! The beach was beautiful and the room was very clean...you can't go wrong here!"

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