Hotel Features.
Recreational amenities include an outdoor pool, a lazy river, and a health club. Complimentary wireless Internet access is available in public areas and the hotel has an Internet point. Guest parking is complimentary. Wedding services, tour/ticket assistance, and tour assistance are available. Additional property amenities include a rooftop terrace, barbecue grills, and a garden. Guests have access to a partner property's recreational facilities. The property has designated areas for smoking. A total renovation of this property was completed in July 2012.

Guestrooms.
30 air-conditioned guestrooms at Hotel Maya del Carmen feature laptop-compatible safes and coffee/tea makers. Rooms are all accessible via exterior corridors. Balconies offer pool, garden, or courtyard views. Beds come with down blankets. In addition to separate dining areas, these individually decorated rooms include double sofa beds. Kitchens include stovetops, microwaves, refrigerators, and cookware/dishes/utensils. Bathrooms feature handheld showerheads and rainfall showerheads, and makeup/shaving mirrors. Wired high-speed and wireless Internet access is complimentary. Televisions have cable channels and free movie channels. Ceiling fans, windows that open, and blackout drapes/curtains are also provided. Guests may request in-room massages, irons/ironing boards, and extra towels/bedding. A nightly turndown service is offered and housekeeping is available four days a week.