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HM Playa del Carmen

Cancun, Quintana Roo, Mexico (CUN)

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Based on 381 reviews
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Room & Rates
Standard Double Room

Standard Double Room

2 Full Beds
301-sq-foot (28-sq-meter) room with garden views

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room 1 King Bed

Standard Room 1 King Bed

1 King Bed
301-sq-foot (28-sq-meter) room with garden views

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Single Room

Standard Single Room

1 Full Bed
301-sq-foot (28-sq-meter) room with garden views

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Junior Suite

Junior Suite

2 Full Beds
377-sq-foot (35-sq-meter) room, furnished balcony with city views

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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HM Playa del Carmen
Avenida Constituyentes 180 Entre calles 15 Norte y 20 Norte, Playa del Carmen, Mexico 77720

Rooms
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
You can enjoy a meal at a restaurant serving the guests of HM Playa del Carmen, or stop in at a snack bar/deli. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

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Know Before You Go

  • A resort fee is included in the total price displayed.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee
The resort fee includes:
  • Breakfast
  • Pool access
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Fitness Facility
  • Free Breakfast
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 381 reviews
from
Submitted on 01-10-2017
Mutton dressed as lamb, nothing more than a facade. Literally. The building is old and mouldy and they've dressed it up with a tropical looking facade so it is appealing from the street. We had to move rooms because of the stench of the mould, and a rusty makeup lamp in the bathroom. Our air conditioning in the new room didn't work either and the smell was barely better. No elevators for a three story hotel which seemed strange (and staff didn't offer to help). We felt completely ripped off. Thi... Read more
from
Submitted on 01-08-2017
Well did not know what to expect but was pleasantly surprised staff were welcoming, and went out of there way so many times to look after the odd ball Aussies. Really laid back bar area in from of pool, heaps of scenery and banana trees to look at to pass the time between outings. Easy stroll to the long crazy busy Main Street, lots if restaurants, bars and nightclubs to keep anyone busy every night, really enjoyed the stay, thanks Carlos!
from Baton Rouge, Louisiana
Submitted on 01-08-2017
My wife is originally from Mexico, and even though she wasnt raised there, she has a lot of family, so when we visit, we are like locals, they know the best restaurants, shopping, night clubs etc. We have stayed at plenty of places in Playa del Carmen, and can say this was one of the best experiences for a portion of the price of what we have paid in other places just a handful of blocks away. This hotel is not large, its small and they provide a lot of personal attention and attention to detail... Read more
from
Submitted on 01-08-2017
Nice hotel in a great location. Less than 5min walk to the beach. Lovely pool and rooms are big! Staff are very helpful and are happy to help book any tours etc or provide advice. Breakfast at hotel was basic but yum and was more than enough. Would stay again. Great value for money.
from Baltimore, Maryland
Submitted on 01-07-2017
Lovely hotel in a great location and workers always happy. Housekeeping was great and asking for extra towels was not an issue. Breakfast good but too busy to sit down and relax as we felt that they needed our table for awaiting guests. Liked the pool. Location just incredible. Our room was not 5 stars but it was very good.
from Helsinki, Finland
Submitted on 12-04-2016
Nice clean hotel with spacious rooms. Food and service is excellent! Especially in breakfast waiter named Israel took very good care of us. Pool area is nice and comfty. Only minus is that Wi-Fi sometimes doesnt work.
from Toronto, Canada
Submitted on 11-30-2016
I checked into HM on Thursday November 17th alone, as I was staying with someone who already lived in Playa. I arrived several hours before check in and they unfortunately had no rooms available early. I spent a lot of the day with a book in the pool and it was beautiful and the temperature was perfect. When I finally got my room I was not disappointed. Spacious room - we had two doubles but only needed one, so it became the luggage bed. The breakfast in the morning has the essentials you need a... Read more
from
Submitted on 11-30-2016
Nice hotel and professional staff. The location is great, close to everything. Breakfast is nice. it is very quiet except the AC which is very loud. It is 5min walk to the Mamitas beach. I highly recommend this hotel.
from
Submitted on 11-26-2016
the hotel is very very clean and the rooms are spotless , the location is very good place for attractions and beaches . and the people in the hotel are so friendly there are a couple who stud out thow , kevin , yamily , raul , isreal and all the other waiters are lovely too
from Nottingham, United Kingdom
Submitted on 11-26-2016
Me and my boyfriend have spent 7 days in this beautiful resort 5 minutes walk from the beach. We wanted a place where we could relax away from the hustle of Cancun, but still having a range of life around us. With this in mind the Hotel was perfect. Our room was very modern and always immaculate with a HUGE bed. The rooms are overlooking to a beautiful pool where you can also sunbath and enjoy the tasty cocktails from the bar. When we did stay by the pool the service was brilliant, bringing refr... Read more
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