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Hacienda Paradise Boutique Hotel by Xperience Hotels

Cancun, Quintana Roo, Mexico (CUN)

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Based on 3144 reviews
This boutique hotel offers a unique and memorable vacation experience in the the cosmopolitan and coastal city of Playa del Carmen.
Room & Rates
Luxury Room - Room Only - Hacienda Paradise Boutique Hotel by Xperience Hotels - 1

Luxury Room - Room Only

Beautiful decorated room with a rustic-modern style, featuring one king size bed or two queen beds, desk, balcony or terrace, marble bathroom, natural bath amenities, air-conditioning, safe deposit box, mini bar, flat screen TV, cable / satellite TV, WiFi internet, alarm clock, direct phone and radio/Hi-Fi.
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Luxury Room with Continental Breakfast - Hacienda Paradise Boutique Hotel by Xperience Hotels - 2

Luxury Room with Continental Breakfast

Beautiful decorated room with a rustic-modern style, featuring two queen size beds or king size, complimentary Continental breakfast, desk, balcony or terrace, marble bathroom, natural bath amenities, air-conditioning, safe deposit box, mini bar, flat screen TV, cable / satellite TV, WiFi internet, alarm clock, direct phone, and radio/Hi-Fi.
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Hacienda Paradise Boutique Hotel by Xperience Hotels
Av. 10 Norte entre calles 20 y 22 , Playa del Carmen, Mexico 77710

This beautiful hacienda style boutique hotel features free Wi-Fi and an outdoor pool surrounded by a tropical garden and furnished terrace.

Hotel Services ($):

  • Comfortable accommodations with a flat-screen TV , private shower with rainfall showerhead,  free organic amenities, toiletries and a hair dryer, air conditioning, safe deposit box,  ceiling fan, and a complimentary bottle of water.

A massage place is featured on site and bike rental is available.


  • Nuestra Casa restaurant serves delicious breakfasts that you can enjoy in a Caribbean atmosphere (restaurant designed with a typical Mexican palapa). The restaurant is open daily from 7:45am to 10:45pm.
  • Pets allowed: small pets are permitted (dogs and cats) that weigh less than 10 kilograms (22 pounds) at an extra daily charge. The owner must be present with the pet all times in the room, the restaurants, and the pool area. The hotel reserves the right to refuse admission to certain pets. 

  • Internet center - the complimentary internet center located in the lobby is available with 2 computers for guest use.

  • 24-Hour Front Desk
  • Beach Club
  • Concierge Desk
  • Currency Exchange
  • European Plan (No Meals)
  • Fitness Facility (nearby) (+)
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Outdoor Pool
  • Pet-Friendly (+)
  • Public Internet Access
  • Restaurant (+)
  • Spa Services (nearby) (+)
  • Wake-Up Service
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3144 reviews
from Duluth, Minnesota
Submitted on 01-18-2017
Caleb the Concierge was awesome. We have been to the Royal Resorts about 12 times and Caleb at the Royal Hacienda is hands down the best we have ever had. He went "above the call of duty" to ensured our stay was perfect. He helped us settle in the first day and was always in the lobby with a friendly "Hello" and what are you planning today. We were not interested in the 10 hour tours to Xelha or XCaret so he helped us find a shorter visits that ended up being some of the highlights of our tri... Read more
from Sun Valley, Idaho
Submitted on 01-18-2017
This resort is a time share resort, but also has rooms for rent. Rooms are all 2 bedroom, about 1600 square feet, with full kitchen, with pots pans and utensils. Like a small condo, really. The service is great, provide a personal concierge for each room, 5 restaurants, if you consider the Sushi at the Rotunda bar. Portions are very large. Wasn't a fan of the buffett at the La Palapa restaurant, but you could order off the menu. They also have a small market, with liquor, a full Spa, activities ... Read more
from Sherwood Park, Canada
Submitted on 01-17-2017
Extremely clean and well maintained. The full suites, A and B side are spacious and very comfortable, with daily maid service except Sundays. Has every amenity you might wish for, variety of pools for all ages, Great beach front which is cleaned nightly. Compared to our various neighbours by far the most spacious beach. Clearly marked, safe swimming areas in the sea. You can walk the beach into Playa del Carmen takes about 50 minutes. Excellent dining facilities, and the happiest and most helpfu... Read more
from Littleton
Submitted on 01-17-2017
The beach was clean. No problems getting chairs. The service was great. The food was very good. The rooms were clean and spacious. A short taxi ride to downtown Playa del carmen. We will definitely go back again.
Submitted on 01-16-2017
We have been to the Royal Haciendas and other Royal Resorts in Cancun a few times as my in-laws are time share owners. My wife and I loved the Haciendas so much we got married there and brought 16 of our friends and family. We had such an amazing week with little to complain about. My wife and I went back a year later by ourselves for a Honeymoon/ Anniversary. The service at the resort is top notch. The employees are there for years and remember you if you are like us who have been a few time... Read more
from San Jose, California
Submitted on 01-12-2017
Took my family with two teenage girls. Stayed in a 1 ocean view bedroom suite with kitchen which was great. Loved the suite, pool, gym facilities. The service was amazing...great employees. Unfortunately, the food was pretty average so we ended up eating off-site a lot. The beach was average by Playa del Carmen standards, with several dirty ropes and buoys and not enough umbrellas/chairs.
Submitted on 01-12-2017
a 5 star resort with many amenities. I will never stay in normal hotel again. this place is awesome. free perks at the towel bar like fins, masks, golf clubs, tennis rackets and bikes -too many to name. pristine kept beaches.
from Edmonds
Submitted on 01-11-2017
Such a good choice for families of young children. The kids club is excellent with lots of variety in activities. The beach is so beautiful, with many really swimmable patches where there are no rocks nor weeds. The pools are very nice and are not too crowded nor rowdy like you can find it from resorts. It is a lovely size for a family because it is small and walkable but there still enough to do around the resort. The spa was surprisingly nice and serene. I have had better food at other res... Read more
Submitted on 01-11-2017
This resort is absolutely beautiful! The rooms are gorgeous, the grounds as well, and the food is delicious. The shrimp and fish tacos at the grills are incredible, and the staff are impeccable. Always friendly, smiling, with excellent service. We are members, and are thrilled with that. Have been members of the Royal resorts since 1986 (the Royal Mayan), and these resorts do not disappoint. One comment I have is for the main restaurant. We chose to do the all-inclusive for the majority of... Read more
from Brookfield, Illinois
Submitted on 01-11-2017
My family of 5 adults and 1 toddler had a wonderful vacation at the Royal Haciendas. Everyone on the staff was extremely polite and helpful. Special shout out to Crisanto at the pool bar. He was amazing. The first time he took our drink order, we chatted with him and told him our names. From that time on for the rest of the week he remembered our names and what we were ordering to drink, and always with a smile. We ate breakfast every morning at the buffet, and made sure to get a table on the pa... Read more