Property Features.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. The resort has a private beach. Grand Velas Riviera Maya - All Inclusive features a poolside bar and a bar/lounge. Room service is available 24 hours a day. A complimentary hot/cold buffet breakfast is served each morning. Recreational amenities include a children's pool, a health club, a spa tub, a sauna, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and the resort has an Internet point. The property has 8505 square meters of event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Business services, wedding services, tour/ticket assistance, and tour assistance are available. Valet parking is complimentary. Additional property amenities include a concierge desk, a children's club, and an arcade/game room. The property has designated areas for smoking.

Guestrooms.
491 air-conditioned guestrooms at Grand Velas Riviera Maya - All Inclusive feature private spa tubs and iPod docking stations. Balconies offer sea or courtyard views. Beds come with down comforters, down blankets, and premium bedding. Espresso makers, coffee/tea makers, and minibars are offered. Bathrooms feature separate bathtubs and showers with jetted bathtubs, handheld showerheads, and rainfall showerheads. They also offer double sinks, makeup/shaving mirrors, and designer toiletries. Wireless Internet access is available for a surcharge. In addition to desks and laptop-compatible safes, guestrooms offer direct-dial phones with voice mail. 42-inch high-definition televisions have premium cable channels, DVD players, and pay movies. CD players, complimentary bottled water, and ceiling fans are also provided. Guests may request hypo-allergenic bedding and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.

With more than 42 treatments and 40 treatment suites, Virtuoso named the Grand Velas Riviera Maya Spa “Best Spa in the World” in 2010.
The Spa is set in the middle of the jungle with an area of 89,305 square feet appointed with beautiful native art work and separate hydrotherapy facilities for men and women. Our extensive Riviera Maya spa menu includes massage therapies for men, women and couples, body treatments and wraps, facials, and our incredible Riviera Maya Water Journey - a true escape to total bliss! To extend the benefit of your beauty treatments, visit our Spa Boutique in Riviera Maya where you can purchase exclusive, top-of the-line spa products.
World Class SPA- Inspired by the jungle and water pools of the Yucatan Peninsula, the Grand Velas SPA is unparalleled in both its settings and quality of offerings. The extensive menu of spa services is based on indulgent traditional and indigenous treatments, designed to relax, restore, and renew. The lavish, new Gran Velas SPA is intended to be acclaimed as among the premier spas in the world.
Our blissful Riviera Maya resort spa transports you to a world of wellbeing through a revolutionary hydrotherapy circuit including a clay room, ice room and experience pool, and features aromatic essences, flowers, candles and hot smooth stones. At the end of your spa journey, tension and stress will have melted away and inner peace reached.
Treatment suites include single and couple suites, Janzu, Shiatsu & Thai, Multifunctional, hydro-massage tubs, Spa Facial´s diagnosis Suite and a private Bridal Room for the bride-to-be.


Dining Description
Embark on a culinary journey - Savor fare from all over the world without leaving the comfort of the resort. Five gourmet-dining venues each with a renowned chef on par with the world’s finest restaurants feature the cuisines of Mexico, Asia, France, Italy and Spain, complemented by custom table settings, fine wines and inspired menus. Three additional all-day restaurants, five bars and three open-air snack bars complete the culinary offerings at Grand Velas providing variety and choice in dining. 24-hour in suite service is available. **** Chaká restaurant- Seasonal
Elegant options for adults, casual family restaurants, outdoor seating and international cuisine include:
Piaf:
Stunning curtains of Swarovski crystals and perfectly designed lighting create a romantic atmosphere of fine extravagance. Chef Mustiere with over 25 years of experience in kitchens around the world uses fresh products of excellent quality; the best products, along with his French technique and personal touch, result in a memorable culinary experience.
Sen Lin:
Chef Isaac Esparza will offer you a delicious dinner in One of the top Asian restaurant in the Playa del Carmen area.You'll experience the culinary traditions of northeast and southwest Asia, including China, Japan, Korea, Vietnam, Malaysia, Cambodia and Thailand. Enjoy exotic dishes accompanied with live music as you taste your way around Asia.
Frida:
Our 4 diamond award restaurant celebrates the legacy of the famous Mexican painter Frida Kahlo. Chef Ricardo de la Vega is proud to offer you exceptional Mexican cuisine with a modern twist. Every dish is a gourmet masterpiece that reflects the rich culinary heritage of Mexico.
Cocina de Autor
Javier Perez Stone winner of the contest Chef or the Year in Mexico in June 2012 is the responsible for this unique experience.Enjoy a creative cuisine restaurant in constant evolution, seeking to evoke new sensations and emotions through its food and service to our customers. We are constantly adapting our techniques and creativity to our surroundings; in this case, the Mexican Caribbean. The tasting menu is the maximum expression of avant-garde food. Cocina de Autor has been recently named one of the "100 Best New Food & Drink Experiences"in the world by Food & Wine magazine.
Lucca:
Chef Aurelio Arista will delight you with Italian-Mediterranean cuisine that distinguishes the scrumptious menu of seafood, gourmet meats, and homemade pastas at Lucca.
Azul
Enjoy delicious international or traditional meals with family and friends any time of day at Azul. This family friendly restaurant at our Riviera Maya resort features open-air dining and a casual atmosphere.
Bistro
French-style restaurant with a prime ocean-front setting in the adult-only section. Open for breakfast, lunch and dinner, Bistro offers a wide selection of French-inspired dishes as well as local favorites
Chaka
Located near the pool of the Grand Velas Riviera Maya jungle

A private beach and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 89,305 square feet World class spa, two fitness facilities, one in the Zen and other in the Ambassador ambiances and a 91,547 square feet convention facility.
With two exciting Kids Club on property open from 9 am – 10:45 pm ; Grand Velas is provides an innovative program children from 5 – 12 can play and learn through fun activities in a safe, friendly environment supervised by highly qualified personnel. Our goal is to give your children the vacation experience of a lifetime!

From lottery, Bingo games painting, origami, and board games, movies, storytelling, drawing and more. Kids learn how to make piñatas, kites, visors, handbags, pinwheels, masks, necklaces and bracelets. Besides these funny activities Kids enjoy in the video area with a Home Theater, X-Box and Wii where video game tournaments are organized. At our Kid's Club, your children play, make friends and create childhood memories.

Age restrictions: 5-12 only. Kids Club activities subject to modifications*

Adult & Teen Activities Program -
With ideal landscapes for outdoor activities Grand Velas and the beautiful Riviera Maya offer every day including snorkel, kayak, pedal boats, water polo, basketball, bicycle tours, beach volleyball, football, stretching, croquet, ping pong and more. Have fun and get creative with crafts, sand castle building, lottery and bingo. Scuba diving, diving lessons, catamaran, boat and fishing trips are available at an extra cost.

Discover the culture of the Riviera Maya with tours to Mayan ruins, Xel-Ha, Xcaret or Xplor natural parks, trips to the Mayan jungle and its cenotes, horseback riding or four-wheeler excursions, and swimming with dolphins. All of these Riviera Maya tours can be booked through our resort's travel agency.

Zen Fitness Program
From trainers to daily Zumba, Pilates and yoga classes, it's easy to maintain your fitness routine, energize and relax. Our Life Fitness Center is equipped with state-of-the-art fitness machines including 8 cardiovascular stations (climbers, cross trainers, moving sidewalks and exercise bikes) and 13 resistance and weight training stations.


The preferred airport for Grand Velas Riviera Maya - All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 43.4 km / 27 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Notifications and Fees:

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

• New Year's Eve (31 December) Gala Dinner per adult: USD 170
• New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 4 to 16 years old)

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Pet deposit: USD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.