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Grand Sunset Princess All Suites Resort - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$427 $169
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,129 $1,079
Per Guest for 5 Nights
4.3/5 BookIt.com Guest Rating
Based on 239 reviews
The Grand Sunset Princess guarantees an unforgettable vacation with fun activities, entertainment, delicious international cuisine and more!
Style: Upscale Family-Friendly
Room & Rates
Deluxe Junior Suite with Jacuzzi (597 Sq. Ft.) - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 3

Deluxe Junior Suite with Jacuzzi (597 Sq. Ft.) - All-Inclusive

Starting from
$427 $169
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily: Breakfast, Lunch and Dinner Buffet, as Well as A La Carte Dinner
  • Unlimited Domestic and Imported Premium Brand Beverages
  • Daytime Organized Activities and Nightly Entertainment
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Club for Children and Teens with Supervised Activities
  • Introductory Scuba Lesson in Swimming Pool, 1 Lesson per Person, per Stay
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Gratuities Included
Amenities: This 597 sq. ft. Junior Suite Jacuzzi Deluxe is a studio style suite with a living area and features a private balcony or terrace. Bedding includes either 1 king bed or 2 double beds. Bath amenities include a Jacuzzi, vanity mirror and hair dryer in the full bathroom. The complimentary mini bar contains water, soft drinks, beer and is restocked daily. Other features include air-conditioning, ceiling fan, coffee maker, 26-inch plasma satellite TV, complimentary use of safety deposit box, iron/ironing board and 2 telephones. 

Room service and dining at Chill Out Club Restaurant Lounge are not included with this room. These services are available at an extra cost.

Maximum Occupancy: 4 Guests - 3 adults and 1 child 2-12 years or 2 adults and 2 children 2-12 years.
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Family Club Deluxe Junior Suite with Jacuzzi (597 Sq. Ft.) - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 1

Family Club Deluxe Junior Suite with Jacuzzi (597 Sq. Ft.) - All-Inclusive

Starting from
$450 $180
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (Breakfast, Lunch and Dinner Buffet, as Well as A La Carte Dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 12 Swimming Pools (8 Main Swimming Pools for Adults and 4 for Children) Some with Jacuzzi`s Inside
  • 1 Thematic Pool for Children
  • Small Ice Cream Bar in the Pool
  • Exclusive Buffet Restaurant, Decorated and Set up for Families with Childcare (Including Shows)
  • Refreshments Bar
  • Orchad for Children (Ecological Practices)
  • Daytime Organized Activities and Nightly Entertainment at the Princess Theater
  • Disco Lounge Areito
  • Teen Club (computer game room) ages 12 - 18 years
  • Mini Club During the Day, Outside Area with Games, House Club and Swimming Pool (Ages 4 - 12 Years)
  • Entertainment Program for Children
  • Mini-bar in All Junior Suites (Water, Soft Drinks and Beer Stocked Daily)
  • 9 Restaurants Including 7 A La Carte and 2 International Buffets
  • 9 Bars Including Swim-Up Bars
  • 24-Hour Sports Bar
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Introductory Scuba Lesson in Swimming Pool (1 Lesson per Person, per Stay)
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Gratuities Included

Room service and dining at Chill Out Club Restaurant Lounge are not included with this room. These services are available at an extra cost.

Room Amenities: 1 King and 3 bunk beds or 2 double beds and sofa, full bathroom with Jacuzzi, vanity mirror and hair dryer, iron with board, safety deposit box (free), air-conditioning and ceiling fan, 32-inch plasma TV, DVD, TV channels for kids, iPod docking station, special amenities for children, mini-bar with water, soft drinks and beer, coffee maker, balcony / terrace and telephone in room and bathroom, children`s gift, cots on request, strollers service, free Wi-Fi and 24 hour concierge service.

Maximum Occupancy: 2 Adults and 3 children or 3 adults and 2 children. Children age: 0 - 12.
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Laguna Villa Suite with Jacuzzi (700 Sq. Ft.)  - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 6

Laguna Villa Suite with Jacuzzi (700 Sq. Ft.) - All-Inclusive

Starting from
$428 $188
Per Adult Nightly
Adults Only In This Room

Your All-Inclusive Plan Includes:
  • All Meals Included Daily; Breakfast, Lunch and Dinner Buffet, as Well as A La Carte Dinner
  • Unlimited Domestic and Imported Premium Brand Beverages
  • Daytime Organized Activities and Nightly Entertainment
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Club for Children and Teens w/ Supervised Activities
  • Room Service Included
  • Introductory Scuba Lesson in Swimming Pool, 1 Lesson per Person, per Stay
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Gratuities Included

Extra Features Included:
  • Dining at Las Olas Seafood Restaurant, Le Fleur International Restaurant and Access to the Spanish Restaurant
  • Laguna Villas Feature an Exclusive Pool Area for all Laguna Villa guests
  • Premium Bar in the Laguna Villas Exclusive Area
  • Free Wi-Fi
  • Concierge Service and 24-Hour Room Service
  • DVD Library Available at the Pool Concierge
  • Princess Wine Menu with Additional Cost
  • Pillows Menu Service Requested to Concierge
  • VIP Bracelet and Concierge Service with Use of Exclusive Private Pool with Butler Service for Drinks Only
  • Nightly Turn-Down Service
  • Free Spa package 30 Minute Massage, Facial Express, Exfoliation of Feet and Hands per Person, per Stay. Minimum Stay of 4 Nights Required.
  • Daily International Newspaper Service in the Concierge Located at the Pool of the Villas
  • Aromatherapy for the Room Upon Request to Concierge

Amenities: The 700 sq. ft. Laguna Villa Suite features a studio style living room and features a private balcony or terrace. Bedding includes 1 king bed. Bath amenities include a Jacuzzi, bathrobes, vanity mirror and hair dryer in the full bathroom. This villa includes 2 beach towels in the suite. The complimentary mini bar contains water, soft drinks, beer and is restocked daily. Other features include air-conditioning, ceiling fan, coffee maker, 32-inch plasma satellite TV with in-room DVD/CD player, iron/ironing board and 2 telephones.

Dining at Chill Out Club Restaurant Lounge is not included with this room but is available at an extra cost.

Maximum Occupancy: 2 Adults.
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Platinum Suite with Jacuzzi on Balcony (656 Sq. Ft.) - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 5

Platinum Suite with Jacuzzi on Balcony (656 Sq. Ft.) - All-Inclusive

Starting from
$474 $189
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily: Breakfast, Lunch and Dinner Buffet, as Well as A La Carte Dinner
  • Unlimited Domestic and Imported Premium Brand Beverages
  • Daytime Organized Activities and Nightly Entertainment
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Club for Children and Teens w/ Supervised Activities
  • Room Service Included
  • Introductory Scuba Lesson in Swimming Pool, 1 Lesson per Person, per Stay
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Gratuities Included

Special Amenities in this Suite:
  • Access to Platinum Club Lounge which Offers Hors d`oeuvres, a Pillow Menu, DVD Library, International Newspapers, 24-Hour Concierge Service, An Exclusive Continental Breakfast and Free Wi-Fi
  • In-room Premium Bar
  • 24-Hour Room Service
  • Platinum Bracelet and Concierge Service with Use of Exclusive Platinum Lounge
  • Private Pool and Reserved Beach Area, Both with Butler Service for Drinks
  • Nightly Turn-Down Service
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per Room
  • Complimentary Wi-Fi in the Suite
  • Private Check-In with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks. Aged Liquors, Wines and A La Carte Champagne are not Included
  • 1 Special Dinner
  • A La Carte Breakfast and Lunch Service in the Buffet Restaurants Near the Platinum Lounge
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Gift in Room Upon Arrival
  • Discount on Green Fees at External Golf Course, Subject to Availability
  • Discount on Spa Treatments. Single Service Items Only
  • Discount on the Water Sport Center. Single Service Items Only
  • 1 Water Circuit at The Spa per Adult, Per Week. For Adults 18+ Only
  • 1 Beach Bag with Princess Logo

Amenities: This 656 sq. ft. Platinum Suite is a studio style suite with a living area and features a Jacuzzi on the private balcony. Bedding includes either 1 king bed or 2 double beds. Bath amenities include a Jacuzzi, vanity mirror and hair dryer in the full bathroom. The complimentary mini bar contains water, soft drinks, beer and is restocked daily. Other features include air-conditioning, ceiling fan, coffee maker, 32-inch plasma satellite TV, complimentary use of safety deposit box, iron/ironing board and 2 telephones.

Dining at Chill Out Club Restaurant Lounge is not included in this room but is available at an extra cost.

Maximum Occupancy: 4 Guests - 3 adults and 1 child 2-12 years or 2 adults and 2 children 2-12 years.
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Family Club Deluxe Junior Suite Pool with Jacuzzi (597 Sq. Ft.) - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 2

Family Club Deluxe Junior Suite Pool with Jacuzzi (597 Sq. Ft.) - All-Inclusive

Starting from
$797 $191
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily: Breakfast, Lunch and Dinner Buffet, as Well as A La Carte Dinner
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 12 Swimming Pools (8 Main Swimming Pools for Adults and 4 for Children) Some with Jacuzzi`s Inside
  • 1 Thematic Pool for Children
  • Small Ice Cream Bar in the Pool
  • Exclusive Buffet Restaurant, Decorated and Set up for Families with Childcare (Including Shows)
  • Refreshments Bar
  • Orchard for Children (Ecological Practices)
  • Daytime Organized Activities and Nightly Entertainment at the Princess Theater
  • Disco Lounge Areito
  • Teen Club (Computer Game Room) Ages 12 - 18 Years
  • Mini Club During the Day, Outside Area with Games, House Club and Swimming Pool (Ages 4 - 12 Years)
  • Entertainment Program for Children
  • Mini-Bar in All Junior Suites (Water, Soft Drinks and Beer Stocked Daily)
  • 9 Restaurants Including 7 A La Carte and 2 International Buffets
  • 9 Bars Including Swim-Up Bars
  • 24-Hour Sports Bar
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Introductory Scuba Lesson in Swimming Pool (1 Lesson per Person, per Stay)
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Gratuities Included
Room service and dining at Chill Out Club Restaurant Lounge are not included with this room. These services are available at an extra cost.

Room Amenities: 1 King and 3 bunk beds or 2 double beds and sofa, full bathroom with Jacuzzi, vanity mirror and hair dryer, iron with board, safety deposit box (free), air-conditioning and ceiling fan, 32-inch plasma TV, DVD, TV channels for kids, iPod docking station, special amenities for children, mini-bar with water, soft drinks and beer, coffee maker, terrace with direct pool access, telephone in room and bathroom, children’s gift, cots on request, strollers service, free Wi-Fi and 24-Hour concierge service.

Maximum Occupancy: 2 Adults and 3 children or 3 adults and 2 children. Children age: 0 - 12.

IMPORTANT: Due to direct access to pool, this room is not recommended for younger children.
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Deluxe Junior Suite with Jacuzzi and Pool Access (597 Sq. Ft.) - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 4

Deluxe Junior Suite with Jacuzzi and Pool Access (597 Sq. Ft.) - All-Inclusive

Adults Only In This Room

Your All-Inclusive Plan Includes:
  • All Meals Included Daily; Breakfast, Lunch and Dinner Buffet, as Well as a la Carte Dinner
  • Unlimited Domestic and Imported Premium Brand Beverages
  • Daytime Organized Activities and Nightly Entertainment
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Club for Children and Teens w/ Supervised Activities
  • Introductory Scuba Lesson in Swimming Pool, 1 Lesson per Person, per Stay
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water sports
  • All Gratuities Included

Amenities: This 597 sq. ft. Deluxe Junior Suite is a studio style suite with a living area and features a private balcony or terrace along with direct pool access and a Jacuzzi. Bedding includes either 1 king bed or 2 double beds. Bath amenities include a Jacuzzi, vanity mirror and hair dryer in the full bathroom. The complimentary mini bar contains water, soft drinks, beer and is restocked daily. Other features include air-conditioning, ceiling fan, coffee maker, 26-inch plasma satellite TV, complimentary use of safety deposit box, iron/ironing board and 2 telephones.

Room service and dining at Chill Out Club Restaurant Lounge are not included with this room. These services are available at an extra cost.

Maximum Occupancy: 3 Adults. For safety reasons children 12 years and under are not allowed in this suite category.
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Grand Sunset Princess All Suites Resort - All-Inclusive
Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen, Mexico 77710

Location

The Grand Sunset Princess is located in the Riviera Maya approximately 4 miles / 7 kilometers away from downtown Playa del Carmen and 37 miles / 60 kilometers south of Cancun.

Why Stay Here


  • 24-Hour All-Inclusive Resort
  • Close Distance to 5th Ave in Playa del Carmen
  • All Suites Resort with Jacuzzi and Terrace
  • Fun Activities
  • Nightly Entertainment
  • Activities for the Kids
  • Delicious International Cuisine

Resort Details

The upscale beachfront Grand Sunset Princess Resort offers 672 upscale suites with a range of services and accommodation types including suites, deluxe suites and suites with direct access to the pool. You can also choose the Villa Suite or the upgraded Platinum Suite. Dine and satisfy your palate at 1 of the 9 internationally themed restaurants including a range from Asian, Mexican, Italian cuisine and more. Get pampered at the on-site spa or enjoy any of the daytime activities and nightly entertainment.

All-Inclusive Details

  • 24-Hour All-Inclusive Resort
  • Elegant Deluxe Junior Suite with Jacuzzi and Terrace
  • All Meals Included Daily; Breakfast, Lunch and Dinner Buffet, as Well as a La Carte Dinner
  • Unlimited Domestic and Selected Imported Premium Brand Beverages
  • 9 Restaurants Including 2 Buffet and 7 A la Carte Service
  • 9 Bars Including on 24-Hour Sport Bar and Swim-up Bars
  • Night Club Lounge Areito
  • Daytime Organized Activities and Nightly Entertainment
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Non-Motorized Water Sports
  • Archery for Adults Only
  • Game Room
  • Club for Children and Teens with Supervised Activities
  • Room Service
  • Introductory Scuba Lesson in Swimming Pool, 1 Lesson per Person, per Stay
  • 12 Swimming Pools Including 8 for Adults and 4 for Children, Some Pools Have Internal Large Jacuzzis
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Taxes and Gratuities

Accommodation Details

Grand Sunset Princess features 24 Laguna Villa Suites, 96 Platinum Suites, 104 Deluxe Junior Suites and 40 Deluxe Junior Suites with pool access. Each of the rooms feature either 1 king bed or 2 double beds, a sofa, small table and 2 chairs. Other features of the suites include a bathroom with shower, hair dryer and vanity mirror, iron and board, complimentary safety deposit box, air-conditioning and ceiling fan, coffeemaker, satellite 26-inch plasma TV, mini-bar with water, soft drinks, and beer, stocked daily, balcony terrace and telephone in room and bathroom. Upgrade to 1 Deluxe Junior suite Pool and enjoy the direct pool access from your private terrace. For safety reasons the Deluxe Junior Suite Pool is only for adults and children over 13 years old.

Restaurants, Lounges & Bars

Princess Hotels and Resort is committed to offering their clients a unique dining experience, surrounded by an unrivaled setting. Grand Sunset Princess has 9 restaurants and 9 bars where you can taste the local or international specialties.

Restaurants:

  • Sunset Buffet Restaurant
  • La Vaqueria Grill Restaurant (Steaks Specialties)
  • Mama Mia Italian Restaurant (Traditional and Modern Italian Cuisine)
  • La Hacienda Mexican Restaurant (Mexican Cuisine)
  • Negresco Buffet Restaurant
  • La Tortuga Buffet Restaurant (International Buffet)
  • La Fondue Swiss Thematic Restaurant (Gourmet Swiss Cuisine)
  • Miso Asian Restaurant (Traditional and Modern Japanese Cuisine)
  • Las Olas Seafood Restaurant

The Chill Out Club Restaurant Lounge and Bar (International Cuisine) is not included in the all-inclusive plan. Extra charges applies.

Bars:
  • Enjoy a refreshing alcoholic or non-alcoholic beverage at 1 of the 9 bars, included in your all-inclusive plan.


Room Service

Room service for Platinum Suite and Laguna Villa is included. Service fee applies for Deluxe Junior Suite, Deluxe Junior Suite Pool and Family Club Junior Suites.

For the Family

Do not leave your children at home and have them miss out on the vacation of a lifetime. Bring your entire family to Grand Sunset Princess and let the children, ages 4 - 12, enjoy the supervised Mini Club, where they can play games in the outside area, play in the club house or swim in the pool while the adults relax or enjoy the endless activities. The Grand Sunset Princess offers daytime activities for kids in their swimming pools and House Club with outdoor patio, a room with video games and nightly entertainment, mini disco and mini theater. The Funtastic Teens Club offers supervised activities for teens, ages 13 - 17. Take a dip in 1 of the 12 swimming pools. 8 of the swimming pools are for adults and 4 of the pools are for the children. Some of the pools have a Jacuzzi inside!

Meetings & Conventions

The Grand Sunset Princess features meeting rooms that can accommodate small groups and also space for a large convention. You will be provided with all the technology and tools to give your presentation.

Pools & Spas

12 Swimming pools including 8 for adults and 4 for children. Some pools have internal large Jacuzzis.

Weddings

Complimentary Honeymoon Package Romance
Includes:

  • Room w/ King Size Bed
  • Fresh Fruit Basket in Room Upon Arrival
  • 1 Bottle of Sparkling Wine
  • Nightly Bed Turndown Service
  • Late Check-out Free of Charge (Subject to availability)
  • Special Decoration in the Room
  • Special Cocktail for Honeymooners
  • Complementary Photo Souvenir

 

Marriage Certificate will be required during check-in. Marriage Certificate must show that the marriage was within 30 days of check-in. 

Entertainment & Activities

  • 6 Tennis Courts
  • 2 Paddle Courts
  • Organized Activities
  • Nightly Entertainment
  • Introductory Scuba Lesson in Swimming Pool (1 lesson per person, per stay)
  • Use of Fully-Equipped Fitness Center
  • Non-Motorized Water Sports

AMENITIES:
  • 24-Hour Front Desk
  • All-Inclusive
  • Babysitting (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Billiards
  • Business Center (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Gazebo
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Interior Corridors
  • Kiddie Pool
  • Live Entertainment/DJ
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Night Club
  • Non-Motorized Water Sports
  • On-Site Dive Shop (+)
  • On-Site Entertainment
  • On-Site Events
  • On-Site Nightclub
  • On-Site Travel Agency (+)
  • Outdoor Pool
  • Parking
  • Playground
  • Postal Services
  • Properties with Word of Mouth Testimonials
  • Public Internet Access (+)
  • Restaurant
  • Room Service (+)
  • Sauna (+)
  • Secured Parking
  • Security Guard
  • Shopping (+)
  • Spa Services (+)
  • Stay at 1-Play at 2
  • Steam Room (+)
  • Sun Deck
  • Sundry Shop (+)
  • Swim-Up Bar
  • Tennis Courts
  • Theater
  • Top 10 Hotel
  • VIP Rooms
  • Valet Parking (+)
  • Volleyball Court
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.3 / 5
Based on 239 reviews
from Ashland, Ma
Verified Traveler
Submitted on 12-01-2016
Would Return or Recommend: Yes
The resort is a beautifully maintained property with ample beach and pool area. Staff is friendly and mostly can speak in English. It is little far from the Cancun resort strip and average for families with kids specially with food choices for kids. Awesome resort and will recommend it !
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from Calgary
Verified Traveler
Submitted on 12-01-2016
Would Return or Recommend: No
The beds were uncomfortably hard and the pillows weak and lumpy. We typically sleep on a firm mattress, but this was not supportive firm, it was hard. The small accent pillow was more comfortable than the bed pillows. We mentioned the bed to staff and were told they hear that a lot. With enough free libations a sleep is possible, however the smell of cigarette smoke from the vents made everything absolutely disgusting, day and night. We were unable to use the air conditioner because it blew... Read more
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from Staten Island, Ny
Verified Traveler
Submitted on 12-01-2016
Would Return or Recommend: Yes
This place was amazing. So we arrive & tell them we are on our honeymoon. & they upgraded us to the yucatan platinum suite. (Adults Only). Huge room with jaccuzi on the balacony. The food is great. when you are in the Yucat? you need to go to Rodeo Grill. Place at sunset to eat is Mama Mia In the morning get up early to get a cabana by the pool. Just put your stuff on the chairs & then people will know not to touch it. There is a swim up bar. Nightlight is good. A lot of shows. My f... Read more
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from San Diego, Ca
Verified Traveler
Submitted on 11-30-2016
Would Return or Recommend: Yes
This place was economical for large parties but does not have much of a night life except for bars. Also, we were given rooms next to the pool which has loud music early in the morning as well as a girl yelling out bingo numbers also around 9am. Thankfully we were going to get up early everyday for activities outside the resort. The restaurants are always booked and not really all that great. If you have a large party you must all have the same food (The waiter offered to bring his very bes... Read more
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from Palco, Kansas
Verified Traveler
Submitted on 11-28-2016
Would Return or Recommend: No
This was all we expected and more. We had a five year anniversary/honeymoon trip and we cannot wait to go back.
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from Los Angeles, Ca
Verified Traveler
Submitted on 11-25-2016
Would Return or Recommend: No
Upon arriving, you have to drive past a long ugly wall that has barbed wire along the top. I recommend the hotel fix this as it was an underwhelming sight to see before seeing the actual resort. As for the resort itself, the rooms need major updating, and staff needs to do a better job of picking up trash that is left along the outside of the rooms. FOOD: The buffet needs major updating. I was bored of the food by day 2. The other restaurants require reservations, and often get booked up pretty ... Read more
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from Goldsboro, Nc
Verified Traveler
Submitted on 11-25-2016
Would Return or Recommend: Yes
The weather was nice this time of year, it only rained once and the mosquitos weren't bad at all and it wasn't too hot. I picked the Sunset Princess because it was where i found what I felt was the most for my money. You have to understand that this is two almost identical resorts on one property; Grand Riviera Princess, and Sunset Princess. It is a large property at that. They do have a shuttle service but we often found walking was faster than waiting, so if you're elderly or hauling babies a... Read more
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from Staten Island, New York
Verified Traveler
Submitted on 11-23-2016
Would Return or Recommend: Yes
great times in this beautiful resort, would go back tomorrow!
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from Portland , Oregon
Verified Traveler
Submitted on 11-22-2016
Would Return or Recommend: No
This was our first trip to the resort, but we were traveling with friends that had been there 9 years ago. They staff was very accommodating, and I don't blame them at for the quality of the food. Our best meals were at the Tempenyaki and the tacos at the pool. The Steakhouse, French, Oriental is all hit . What I will say was good was the staff was always attentive, and the drinks and bars are always good.
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from
Verified Traveler
Submitted on 11-21-2016
Would Return or Recommend: No
This resort has a lot of potential. The resort it's very nice and clean. The staff is very hit or miss but for the most part friendly. My biggest disappointment was the food, which it was the reason I chose this resort, for its many options. All the food provided is extremely processed. Even the eggs come from a gallon of eggs that looked like a pink liquid, the meat it looked and tasted like can meat or freezer burn, salsas, soups and everything had no flavor and all tasted like packaged food... Read more
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