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Grand Sunset Princess All Suites Resort - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$229 $91
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,469 $769
Per Guest for 5 Nights
4.2/5 BookIt.com Guest Rating
Based on 171 reviews
The Grand Sunset Princess guarantees an unforgettable vacation with fun activities, entertainment, delicious international cuisine and more!
Style: Upscale Family-Friendly
Room & Rates
Deluxe Junior Suite with Jacuzzi (597 sq. ft.) - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 1

Deluxe Junior Suite with Jacuzzi (597 sq. ft.) - All-Inclusive

Starting from
$229 $91
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily; Breakfast, Lunch and Dinner Buffet, as Well as a la Carte Dinner
  • Unlimited Domestic and Imported Premium Brand Beverages
  • Daytime Organized Activities and Nightly Entertainment
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Club for Children and Teens w/ Supervised Activities
  • Introductory Scuba Lesson in Swimming Pool, 1 Lesson per Person, per Stay
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Gratuities Included

Amenities: This 597 sq. ft. Junior Suite Jacuzzi Deluxe is a studio style suite with a living area and features a private balcony or terrace. Bedding includes either 1 king bed or 2 double beds. Bath amenities include a Jacuzzi, vanity mirror and hair dryer in the full bathroom. The complimentary mini bar contains water, soft drinks, beer and is restocked daily. Other features include air-conditioning, ceiling fan, coffee maker, 26-inch plasma satellite TV, complimentary use of safety deposit box, iron/ironing board and 2 telephones.

Room service and dining at Chill Out Club Restaurant Lounge are not included with this room. These services are available at an extra cost.

Maximum Occupancy: Four guests - three adults and one child 2-12 years or two adults and two children 2-12 years.
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Family Club Deluxe Junior Suite with Jacuzzi (597 sq. ft.) - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 5

Family Club Deluxe Junior Suite with Jacuzzi (597 sq. ft.) - All-Inclusive

Starting from
$243 $97
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (Breakfast, Lunch and Dinner Buffet, as Well as A La Carte Dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 12 Swimming Pools (8 Main Swimming Pools for Adults and 4 for Children) Some with Jacuzzi`s Inside
  • 1 Thematic Pool for Children
  • Small Ice Cream Bar in the Pool
  • Exclusive Buffet Restaurant, Decorated and Set up for Families with Childcare (Including Shows)
  • Refreshments Bar
  • Orchad for Children (Ecological Practices)
  • Daytime Organized Activities and Nightly Entertainment at the Princess Theater
  • Disco Lounge Areito
  • Teen Club (computer game room) ages 12 - 18 years
  • Mini Club During the Day, Outside Area with Games, House Club and Swimming Pool (Ages 4 - 12 Years)
  • Entertainment Program for Children
  • Mini-bar in All Junior Suites (Water, Soft Drinks and Beer Stocked Daily)
  • 9 Restaurants Including 7 A La Carte and 2 International Buffets
  • 9 Bars Including Swim-Up Bars
  • 24-Hour Sports Bar
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Introductory Scuba Lesson in Swimming Pool (1 Lesson per Person, per Stay)
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Gratuities Included
Room service and dining at Chill Out Club Restaurant Lounge are not included with this room. These services are available at an extra cost.

Room Amenities: 1 King and 3 bunk beds or 2 double beds and sofa, full bathroom with Jacuzzi, vanity mirror and hair dryer, iron with board, safety deposit box (free), air-conditioning and ceiling fan, 32-inch plasma TV, DVD, TV channels for kids, iPod docking station, special amenities for children, mini-bar with water, soft drinks and beer, coffee maker, balcony / terrace and telephone in room and bathroom, childrens gift, cots on request, strollers service, Free WiFi, 24 hour concierge service

Maximum Occupancy: 2 Adults and 3 Children or 3 adults and 2 Children. Children age: 0 - 12.



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Deluxe Junior Suite with Jacuzzi and Pool Access (597 sq. ft.) - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 2

Deluxe Junior Suite with Jacuzzi and Pool Access (597 sq. ft.) - All-Inclusive

Starting from
$254 $101
Per Adult Nightly
Adults Only In This Room

Your All-Inclusive Plan Includes:

  • All Meals Included Daily; Breakfast, Lunch and Dinner Buffet, as Well as a la Carte Dinner
  • Unlimited Domestic and Imported Premium Brand Beverages
  • Daytime Organized Activities and Nightly Entertainment
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Club for Children and Teens w/ Supervised Activities
  • Introductory Scuba Lesson in Swimming Pool, 1 Lesson per Person, per Stay
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water sports
  • All Gratuities Included

Amenities: This 597 sq. ft. Deluxe Junior Suite is a studio style suite with a living area and features a private balcony or terrace along with direct pool access and a Jacuzzi. Bedding includes either 1 king bed or 2 double beds. Bath amenities include a Jacuzzi, vanity mirror and hair dryer in the full bathroom. The complimentary mini bar contains water, soft drinks, beer and is restocked daily. Other features include air-conditioning, ceiling fan, coffee maker, 26-inch plasma satellite TV, complimentary use of safety deposit box, iron/ironing board and two telephones.

Room service and dining at Chill Out Club Restaurant Lounge are not included with this room. These services are available at an extra cost.

Maximum Occupancy: Three adults. For safety reasons children 12 years and under are not allowed in this suite category.
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Family Club Deluxe Junior Suite Pool with Jacuzzi (597 sq. ft.) - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 6

Family Club Deluxe Junior Suite Pool with Jacuzzi (597 sq. ft.) - All-Inclusive

Starting from
$287 $114
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All Meals Included Daily (Breakfast, Lunch and Dinner Buffet, as Well as A La Carte Dinner)
  • Unlimited Domestic and Imported Premium Brand Beverages
  • 12 Swimming Pools (8 Main Swimming Pools for Adults and 4 for Children) Some with Jacuzzi`s Inside
  • 1 Thematic Pool for Children
  • Small Ice Cream Bar in the Pool
  • Exclusive Buffet Restaurant, Decorated and Set up for Families with Childcare (Including Shows)
  • Refreshments Bar
  • Orchad for Children (Ecological Practices)
  • Daytime Organized Activities and Nightly Entertainment at the Princess Theater
  • Disco Lounge Areito
  • Teen Club (computer game room) ages 12 - 18 years
  • Mini Club During the Day, Outside Area with Games, House Club and Swimming Pool (Ages 4 - 12 Years)
  • Entertainment Program for Children
  • Mini-bar in All Junior Suites (Water, Soft Drinks and Beer Stocked Daily)
  • 9 Restaurants Including 7 A La Carte and 2 International Buffets
  • 9 Bars Including Swim-Up Bars
  • 24-Hour Sports Bar
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Introductory Scuba Lesson in Swimming Pool (1 Lesson per Person, per Stay)
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Gratuities Included

Room service and dining at Chill Out Club Restaurant Lounge are not included with this room. These services are available at an extra cost.

Room Amenities: 1 King and 3 bunk beds or 2 double beds and sofa, full bathroom with Jacuzzi, vanity mirror and hair dryer, iron with board, safety deposit box (free), air-conditioning and ceiling fan, 32-inch plasma TV, DVD, TV channels for kids, iPod docking station, special amenities for children, mini-bar with water, soft drinks and beer, coffee maker, terrace with direct pool access, telephone in room and bathroom, childrens gift, cots on request, strollers service, Free Wi-Fi, 24 hour concierge service

Maximum Occupancy: 2 Adults and 3 Children or 3 adults and 2 Children. Children age: 0 - 12.


IMPORTANT: Due to direct access to pool, this room is not recommended for younger children.


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Platinum Suite with Jacuzzi on Balcony (656 sq. ft.) - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 3

Platinum Suite with Jacuzzi on Balcony (656 sq. ft.) - All-Inclusive

Your All-Inclusive Plan Includes:
  • All Meals Included Daily; Breakfast, Lunch and Dinner Buffet, as Well as a la Carte Dinner
  • Unlimited Domestic and Imported Premium Brand Beverages
  • Daytime Organized Activities and Nightly Entertainment
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Club for Children and Teens w/ Supervised Activities
  • Room Service Included
  • Introductory Scuba Lesson in Swimming Pool, 1 Lesson per Person, per Stay
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Gratuities Included

Special Amenities in this Suite:
  • Access to Platinum Club Lounge which Offers Hors d`Oeuvres, a Pillow Menu, DVD Library, International Newspapers, 24-Hour Concierge Service, An Exclusive Continental Breakfast and Free Wi-Fi
  • In-room Premium Bar
  • 24-Hour Room Service
  • Platinum Bracelet and Concierge Service with Use of Exclusive Platinum Lounge
  • Private Pool and Reserved Beach Area, Both with Butler Service for Drinks
  • Nightly Turn-Down Service
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per Room
  • Complimentary Wi-Fi in the Suite
  • Private Check-In with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks. Aged Liquors, Wines and A La Aarte Champagne are not Included
  • 1 Special Dinner
  • A La Carte Breakfast and Lunch Service in the Buffet Restaurants Near the Platinum Lounge
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Gift in Room Upon Arrival
  • Discount on Green Fees at External Golf Course, Subject to Availability
  • Discount on Spa Treatments. Single Service Items Only
  • Discount on the Water Sport Center. Single Service Items Only
  • 1 Water Circuit at The Spa per Adult, Per Week. For Adults 18+ Only
  • 1 Beach Bag with Princess Logo

Amenities: This 656 sq. ft. Platinum Suite is a studio style suite with a living area and features a Jacuzzi on the private balcony. Bedding includes either 1 king bed or 2 double beds. Bath amenities include a Jacuzzi, vanity mirror and hair dryer in the full bathroom. The complimentary mini bar contains water, soft drinks, beer and is restocked daily. Other features include air-conditioning, ceiling fan, coffee maker, 32-inch plasma satellite TV, complimentary use of safety deposit box, iron/ironing board and 2 telephones.

Dining at Chill Out Club Restaurant Lounge is not included in this room but is available at an extra cost.

Maximum Occupancy: Four guests - three adults and one child 2-12 years or two adults and two children 2-12 years.
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Laguna Villa Suite with Jacuzzi (700 sq. ft.)  - All-Inclusive - Grand Sunset Princess All Suites Resort - All-Inclusive - 4

Laguna Villa Suite with Jacuzzi (700 sq. ft.) - All-Inclusive

Adults Only In This Room

Your All-Inclusive Plan Includes:

  • All Meals Included Daily; Breakfast, Lunch and Dinner Buffet, as Well as a la Carte Dinner
  • Unlimited Domestic and Imported Premium Brand Beverages
  • Daytime Organized Activities and Nightly Entertainment
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Club for Children and Teens w/ Supervised Activities
  • Room Service Included
  • Introductory Scuba Lesson in Swimming Pool, 1 Lesson per Person, per Stay
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Gratuities Included

Extra Features Included:
  • Dining at Las Olas Seafood Restaurant, Le Fleur International Restaurant and Access to the Spanish Restaurant
  • Laguna Villas Feature an Exclusive Pool Area for all Laguna Villa guests
  • Premium Bar in the Laguna Villas Exclusive Area
  • Free Wi-Fi
  • Concierge Service and 24-Hour Room Service
  • DVD Library Available at the Pool Concierge
  • Princess Wine Menu with Additional Cost
  • Pillows Menu Service Requested to Concierge
  • VIP Bracelet and Concierge Service with Use of Exclusive Private Pool with Butler Service for Drinks Only
  • Nightly Turn-Down Service
  • Free Spa package 30 Minute Massage, Facial Express, Exfoliation of Feet and Hands per Person, per Stay. Minimum Stay of 4 Nights Required.
  • Daily International Newspaper Service in the Concierge Located at the Pool of the Villas
  • Aromatherapy for the Room Upon Request to Concierge

Amenities: The 700 sq. ft. Laguna Villa Suite features a studio style living room and features a private balcony or terrace. Bedding includes 1 king bed. Bath amenities include a Jacuzzi, bathrobes, vanity mirror and hair dryer in the full bathroom. This villa includes 2 beach towels in the suite. The complimentary mini bar contains water, soft drinks, beer and is restocked daily. Other features include air-conditioning, ceiling fan, coffee maker, 32-inch plasma satellite TV with in-room DVD/CD player, iron/ironing board and 2 telephones.

Dining at Chill Out Club Restaurant Lounge is not included with this room but is available at an extra cost.

Maximum Occupancy: Two adults.
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Grand Sunset Princess All Suites Resort - All-Inclusive
Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen, Mexico 77710

Location

The Grand Sunset Princess is located in the Riviera Maya approximately 4 miles / 7 kilometers away from downtown Playa del Carmen and 37 miles / 60 kilometers south of Cancun.

Why Stay Here

  • 24-Hour All-Inclusive Resort
  • Close Distance to 5th Ave in Playa del Carmen
  • All Suites Resort with Jacuzzi and Terrace
  • Fun Activities
  • Nightly Entertainment
  • Activities for the Kids
  • Delicious International Cuisine

Resort Details

The upscale beachfront Grand Sunset Princess Resort offers 672 upscale suites with a range of services and accommodation types including suites, deluxe suites and suites with direct access to the pool. You can also choose the Villa Suite or the upgraded Platinum Suite. Dine and satisfy your palate at 1 of the 9 internationally themed restaurants including a range from Asian, Mexican, Italian cuisine and more. Get pampered at the on-site spa or enjoy any of the daytime activities and nightly entertainment.

All-Inclusive Details

  • 24-Hour All-Inclusive Resort
  • Elegant Deluxe Junior Suite with Jacuzzi and Terrace
  • All Meals Included Daily; Breakfast, Lunch and Dinner Buffet, as Well as a La Carte Dinner
  • Unlimited Domestic and Selected Imported Premium Brand Beverages
  • 9 Restaurants Including 2 Buffet and 7 A la Carte Service
  • 9 Bars Including on 24-Hour Sport Bar and Swim-up Bars
  • Night Club Lounge Areito
  • Daytime Organized Activities and Nightly Entertainment
  • Use of 6 Tennis Courts and 2 Paddle Courts
  • Non-Motorized Water Sports
  • Archery for Adults Only
  • Game Room
  • Club for Children and Teens with Supervised Activities
  • Room Service
  • Introductory Scuba Lesson in Swimming Pool, 1 Lesson per Person, per Stay
  • 12 Swimming Pools Including 8 for Adults and 4 for Children, Some Pools Have Internal Large Jacuzzis
  • Internal Transportation Around Resort
  • Use of Fully-Equipped Fitness Center and Non-Motorized Water Sports
  • All Taxes and Gratuities

Accommodation Details

Grand Sunset Princess features 24 Laguna Villa Suites, 96 Platinum Suites, 104 Deluxe Junior Suites and 40 Deluxe Junior Suites with pool access. Each of the rooms feature either 1 king bed or 2 double beds, a sofa, small table and 2 chairs. Other features of the suites include a bathroom with shower, hair dryer and vanity mirror, iron and board, complimentary safety deposit box, air-conditioning and ceiling fan, coffeemaker, satellite 26-inch plasma TV, mini-bar with water, soft drinks, and beer, stocked daily, balcony terrace and telephone in room and bathroom. Upgrade to 1 Deluxe Junior suite Pool and enjoy the direct pool access from your private terrace. For safety reasons the Deluxe Junior Suite Pool is only for adults and children over 13 years old.

Restaurants, Lounges & Bars

Princess Hotels and Resort is committed to offering their clients a unique gastronomic experience, surrounded by an unrivaled setting.

Grand Sunset Princess has 9 restaurants and 9 bars where you can taste the local or international specialties.

Restaurants:

  • Sunset Buffet Restaurant
  • La Vaqueria Grill Restaurant (Steaks Specialties)
  • Mama Mia Italian Restaurant (Traditional and Modern Italian Cuisine)
  • La Hacienda Mexican Restaurant (Mexican Cuisine)
  • Negresco Buffet Restaurant
  • La Tortuga Buffet Restaurant (International Buffet)
  • La Fondue Swiss Thematic Restaurant (Gourmet Swiss Cuisine)
  • Miso Asian Restaurant (Traditional and Modern Japanese Cuisine)
  • Las Olas Seafood Restaurant

The Chill Out Club Restaurant Lounge and Bar (International Cuisine) is not included in the all-inclusive plan. Extra charges applies.

Bars:
  • Enjoy a refreshing alcoholic or non-alcoholic beverage at 1 of the 9 bars, included in your all-inclusive plan.


Room Service

Room service for Platinum Suite and Laguna Villa is included. Service fee applies for Deluxe Junior Suite, Deluxe Junior Suite Pool and Family Club Junior Suites.

For the Family

Do not leave your children at home and have them miss out on the vacation of a lifetime. Bring your entire family to Grand Sunset Princess and let the children, ages 4 - 12, enjoy the supervised Mini Club, where they can play games in the outside area, play in the club house or swim in the pool while the adults relax or enjoy the endless activities. The Grand Sunset Princess offers daytime activities for kids in their swimming pools and House Club with outdoor patio, a room with video games and nightly entertainment, mini disco and mini theater. The Funtastic Teens Club offers supervised activities for teens, ages 13 - 17. Take a dip in 1 of the 12 swimming pools. 8 of the swimming pools are for adults and 4 of the pools are for the children. Some of the pools have a Jacuzzi inside!

Meetings & Conventions

The Grand Sunset Princess features meeting rooms that can accommodate small groups and also space for a large convention. You will be provided with all the technology and tools to give your presentation.

Pools & Spas

12 Swimming pools including 8 for adults and 4 for children. Some pools have internal large Jacuzzis.

Weddings

Complimentary Honeymoon Package Romance
Includes:

  • Room w/ King Size Bed
  • Fresh Fruit Basket in Room Upon Arrival
  • 1 Bottle of Sparkling Wine
  • Nightly Bed Turndown Service
  • Late Check-out Free of Charge (Subject to availability)
  • Special Decoration in the Room
  • Special Cocktail for Honeymooners
  • Complementary Photo Souvenir

 

Marriage Certificate will be required during check-in. Marriage Certificate must show that the marriage was within 30 days of check-in. 

Entertainment & Activities

  • 6 Tennis Courts
  • 2 Paddle Courts
  • Organized Activities
  • Nightly Entertainment
  • Introductory Scuba Lesson in Swimming Pool (1 lesson per person, per stay)
  • Use of Fully-Equipped Fitness Center
  • Non-Motorized Water Sports

AMENITIES:
  • 24-Hour Front Desk
  • All-Inclusive
  • Babysitting (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Billiards
  • Business Center (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Gazebo
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Interior Corridors
  • Kiddie Pool
  • Live Entertainment/DJ
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Night Club
  • Non-Motorized Water Sports
  • On-Site Dive Shop (+)
  • On-Site Entertainment
  • On-Site Events
  • On-Site Nightclub
  • On-Site Travel Agency (+)
  • Outdoor Pool
  • Parking
  • Playground
  • Postal Services
  • Properties with Word of Mouth Testimonials
  • Public Internet Access (+)
  • Restaurant
  • Room Service (+)
  • Sauna (+)
  • Secured Parking
  • Security Guard
  • Shopping (+)
  • Spa Services (+)
  • Stay at 1-Play at 2
  • Steam Room (+)
  • Sun Deck
  • Sundry Shop (+)
  • Swim-Up Bar
  • Tennis Courts
  • Theater
  • Top 10 Hotel
  • VIP Rooms
  • Valet Parking (+)
  • Volleyball Court
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.2 / 5
Based on 171 reviews
from Berlin, Nj
Verified Traveler
Submitted on 08-23-2016
Would Return or Recommend: No
3rd time there
Overall Experience
Quality
Value
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from Tobyhanna, Pennsylvania
Verified Traveler
Submitted on 08-23-2016
Would Return or Recommend: Yes
First let me say the Villa Laguna Suite was nothing short of spectacular! We loved the resort and the staff. Everyone aimed to please and we had a great time. The resort is gorgeous and well kept. Yes it is large but just look at the map and you will find everything quite easily. If you like it a little quieter and more adult oriented you will love it. The pool side bar and cabanas are a little slice of heaven. The beach and restaurants are a short walk away. About the food. We ate at 3 of the r... Read more
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from Chattanooga, Tn
Verified Traveler
Submitted on 08-23-2016
Would Return or Recommend: No
Came here four years ago for our honeymoon. It was a very nice stay so we decided to return. We quickly realized this is not the same place. First, I want to say that I truly believe that 99% of the people at this resort put forth their best effort, but I feel as if this resort is running like motor. FOOD: I will just get right down to it. The food is just a joke. The Italian restaurant was just "ok". On the last day they actually made fajitas for lunch and they were wonderful, but t... Read more
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from Medford, Ma
Verified Traveler
Submitted on 08-19-2016
Would Return or Recommend: No
We arrived at the resort and checked in at the Platinum lobby. Well polished marble floors do not belong in a resort. The front desk was not at all caring. We have been to many resorts and management has went out of their way to assist and accommodate their guest. NOT HERE! The property is amazing and the staff(not management) was a pleasure to deal with. The beach is beautiful. Food was good in the specialty restaurants but the buffet food was not very good.
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from Bolingbrook, Il
Verified Traveler
Submitted on 08-18-2016
Would Return or Recommend: Yes
Wonderful experience
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from Richboro, Pa
Verified Traveler
Submitted on 08-18-2016
Would Return or Recommend: Yes
Everyone was super friendly, the room was great, the grounds were beautiful and this is by far the largest resort I've ever stayed at. We went for 5 days for our honeymoon and totally plan to go back in the future. The number of pools, bars and restaurants was great - the only problem is it takes just about your entire stay to figure out where everything is!
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from Bronx, New York
Verified Traveler
Submitted on 08-18-2016
Would Return or Recommend: Yes
Let me start off this review saying I absolutely love this hotel and staff. From arrival the staff and faculty makes your day easy and rewarding. The hotel is huge things are walking distance. If it is raining you do not need to walk outside but along the building since they all are connected. While checking in you get a map, a bracelet and champagne. My very first impression was mine blowing. I thought it would be humid and the air would be sticky. That was not the case. I loved the staff . T... Read more
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from Wayne, Nj
Verified Traveler
Submitted on 08-17-2016
Would Return or Recommend: No
The hotel lobby reps were beyond rude and not accommodating whatsoever. the food was less than par. no one advised that we had to book our dinner reservations 24 hours in advance so for 2 nights Saturday and Sunday nights, we had to eat at the buffet. the food at the buffet had no taste at all and the workers did not try to accommodate our food requests. The only nice thing about the resort are the grounds. The grounds are beautifully kept and the pools are clean. The beach was very rocky ... Read more
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from
Verified Traveler
Submitted on 08-16-2016
Would Return or Recommend: Yes
awesome place...this is my second time here and the service has surely improved! I have no regrets. Lots of fun activities for the youngsters and kiddos...we all had a great and memorable family trip.
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from Clifton Park, Ny
Verified Traveler
Submitted on 08-16-2016
Would Return or Recommend: Yes
Grand sunset princess is absolutely beautiful, everything we imagined and more. There are several snack stations throughout the resort, so you can always grab a bite, and a drink. We learned the hard way that you must make a reservation for dinner. The buffet unfortunately is just NOT VERY GOOD. But the restaurant dinner with a reservation was delicious!
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