Make yourself at home in one of the 674 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the resort's dining establishments, which include 9 restaurants and a coffee shop/café. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 9 bars/lounges. A complimentary hot/cold buffet breakfast is served daily.
Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This resort has 5422 square feet (503.73 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out fee: USD 32
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
- 24-Hour Front Desk
- ATM Machine
- Barbecue Grills
- Beauty Shop/Salon
- Business Center
- Coffee Shop
- Complimentary Coffee
- Concierge Desk
- Dry Cleaning Service
- Elevator / Lift
- Express Check-In
- Express Check-Out
- Free Breakfast
- Game Room
- Gift Shop on Property
- Jacuzzi/Hot Tub
- Kiddie Pool
- Multilingual Staff
- Night Club
- Poolside Bar
- Porter / Bellhop
- Spa Services
- Steam Room
- Swim-Up Bar
- Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply