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Generations Riviera Maya A Gourmet All-Inclusive Resort by Karisma

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$772 $386
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,709 $1,399
Per Guest for 5 Nights
Based on 785 reviews
Generations Riviera Maya a Gourmet Inclusive Resort - All-Inclusive by Karisma awarded AAA Four Diamond Ratings is Mexico`s premier all nanny, all s
Room & Rates
One Bedroom Swim-up Oceanfront Jacuzzi Suite - All-Inclusive - Generations Riviera Maya A Gourmet  All-Inclusive Resort by Karisma - 3

One Bedroom Swim-up Oceanfront Jacuzzi Suite - All-Inclusive

Starting from
$772 $386
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Welcome glass of sparkling wine for adults and smoothies for kids
  • Free Wi-Fi
  • All meals and gourmet bites
  • All domestic and international alcoholic and non-alcoholic beverages
  • 24-Hour room service including family style options and favorites from the sister resorts most popular restaurants
  • Beach and pool butler service
  • Use of Snorkeling equipment
  • Concierge and vacation planner services
  • Self-service sunset bar/lounge from 5:00pm - 11:00pm
  • Executive lounge with nanny and butler
  • Laundry service - five pieces per person 24 hours prior to check out
  • Access to Eco Kids for your children (4 - 12 years old)
  • Nanny service from 8:00am - 10:30pm for children (4 - 12 years old)
  • Amenities for babies including a stroller, pack and play, baby bottle warmer, baby bottle sterilizer, baby food, baby bathrobes, baby monitor, baby changing table with bathtub
  • All taxes and gratuities

Amenities: This air-conditioned suite features ample closets and an over-sized balcony or terrace with oceanfront views. Includes a water mirror balcony and step directly into a unique lazy river that connects to the main pool and swim up bar. These suites have the great advantage of being connected or independent according to the requirements of our guests. Bedding includes a king bed in the master bedroom and a sofa bed in the living room. The living room is equipped with a sofa bed, a second TV/Blue Ray Disc Player, gaming consoles, dining table for six, as well as a fully equipped kitchen. This suite also includes the resort`s special `aguas del amor` private outdoor shower. The luxurious bathrooms have frosted doors, his and hers sinks, deluxe bathrobes, hair dryer and a Jacuzzi for two. Other features include a LCD TV with Blue Ray Disc player, iPod docking station, radio/alarm clock, safety deposit box, amenity kit, minibar, iron and ironing board, coffee maker, direct dial telephone and a vanity mirror. All Guests will have access to complimentary baby amenities such as strollers, cribs, pack n plays, baby changing tables, monitors, baby bottle warmers and children`s bath robes.
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Two Bedroom Oceanfront Jacuzzi Suite - All-Inclusive - Generations Riviera Maya A Gourmet  All-Inclusive Resort by Karisma - 4

Two Bedroom Oceanfront Jacuzzi Suite - All-Inclusive

Your All-Inclusive Plan Includes:
  • Welcome glass of sparkling wine for adults and smoothies for kids
  • Free Wi-Fi
  • All meals and gourmet bites
  • All domestic and international alcoholic and non-alcoholic beverages
  • 24-Hour room service including family style options and favorites from the sister resorts most popular restaurants
  • Beach and pool butler service
  • Use of Snorkeling equipment
  • Concierge and vacation planner services
  • Self-service sunset bar/lounge from 5:00pm - 11:00pm
  • Executive lounge with nanny and butler
  • Laundry service - five pieces per person 24 hours prior to check out
  • Access to Eco Kids for your children (4 - 12 years old)
  • Nanny service from 8:00am - 10:30pm for children (4 - 12 years old)
  • Amenities for babies including a stroller, pack and play, baby bottle warmer, baby bottle sterilizer, baby food, baby bathrobes, baby monitor, baby changing table with bathtub
  • All taxes and gratuities

Amenities: These spacious suites have a master bedroom featuring a king bed and Jacuzzi for two. Frosted sliding glass doors separate the master bedroom from the children`s room that has a double and single sofa bed and a second TV. The living room features another double sofa, TV, dining table for six, and a fully equipped kitchen. This room is the One Bedroom Oceanfront Jacuzzi Suite connected with a Luxury Oceanfront Jacuzzi Suite. Other features include a LCD TV with Blue Ray Disc player and gaming consoles. All Guests will have access to complimentary baby amenities such as strollers, cribs, pack n plays, baby changing tables, monitors, baby bottle warmers and children`s bath robes.
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One Bedroom Oceanfront Jacuzzi Suite - All-Inclusive - Generations Riviera Maya A Gourmet  All-Inclusive Resort by Karisma - 2

One Bedroom Oceanfront Jacuzzi Suite - All-Inclusive

Your All-Inclusive Plan Includes:
  • Welcome glass of sparkling wine for adults and smoothies for kids
  • Free Wi-Fi
  • All meals and gourmet bites
  • All domestic and international alcoholic and non-alcoholic beverages
  • 24-Hour room service including family style options and favorites from the sister resorts most popular restaurants
  • Beach and pool butler service
  • Use of Snorkeling equipment
  • Concierge and vacation planner services
  • Self-service sunset bar/lounge from 5:00pm - 11:00pm
  • Executive lounge with nanny and butler
  • Laundry service - five pieces per person 24 hours prior to check out
  • Access to Eco Kids for your children (4 - 12 years old)
  • Nanny service from 8:00am - 10:30pm for children (4 - 12 years old)
  • Amenities for babies including a stroller, pack and play, baby bottle warmer, baby bottle sterilizer, baby food, baby bathrobes, baby monitor, baby changing table with bathtub
  • All taxes and gratuities

Amenities: All suites also feature ample closets, an over-sized balcony or terrace and luxurious bathrooms with frosted doors, his and hers sinks and a Jacuzzi for two. These suites have the great advantage of being connected or independent according to the requirements of our guests. These spacious suites have a master bedroom featuring a king bed. The living room is equipped with a sofa bed, a second TV/Blue Ray Disc Player, gaming consoles, dining table for six, as well as a fully equipped kitchen. This suite also includes the resort`s special `aguas del amor` private outdoor shower. Other features include a LCD TV with Blue Ray Disc player, iPod docking station, radio/alarm clock, safety deposit box, amenity kit, minibar, iron/ironing board, coffee maker, deluxe bathrobes, hair dryer, direct dial telephone and a vanity mirror. All Guests will have access to complimentary baby amenities such as strollers, cribs, pack n plays, baby changing tables, monitors, baby bottle warmers and children`s bath robes.
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Luxury Oceanfront Jacuzzi Suite - All-Inclusive - Generations Riviera Maya A Gourmet  All-Inclusive Resort by Karisma - 1

Luxury Oceanfront Jacuzzi Suite - All-Inclusive

Your All-Inclusive Plan Includes:
  • Welcome glass of sparkling wine for adults and smoothies for kids
  • Free Wi-Fi
  • All meals and gourmet bites
  • All domestic and international alcoholic and non-alcoholic beverages
  • 24-Hour room service including family style options and favorites from the sister resorts most popular restaurants
  • Beach and pool butler service
  • Use of Snorkeling equipment
  • Concierge and vacation planner services
  • Self-service sunset bar/lounge from 5:00pm - 11:00pm
  • Executive lounge with nanny and butler
  • Laundry service - five pieces per person 24 hours prior to check out
  • Access to Eco Kids for your children (4 - 12 years old)
  • Nanny service from 8:00am - 10:30pm for children (4 - 12 years old)
  • Amenities for babies including a stroller, pack and play, baby bottle warmer, baby bottle sterilizer, baby food, baby bathrobes, baby monitor, baby changing table with bathtub
  • All taxes and gratuities

Amenities: This air-conditioned suite features ample closets and an over-sized balcony or terrace with oceanfront views. Bedding includes one king bed or two double beds as well as a sofa bed. The luxurious bathrooms have frosted doors, his and hers sinks, deluxe bathrobes, hair dryer and a Jacuzzi for two. Frosted sliding glass doors separate the master bedroom from the children’s room that has a double and single sofa bed, a second TV/Blue Ray Disc Player and gaming consoles (by request). Other features include a LED TV with a Blue Ray Disc player, iPod docking station, radio/alarm clock, safety deposit box, amenity kit, minibar, iron/ironing board, coffee maker, direct dial telephone and a vanity mirror. All Guests will have access to complimentary baby amenities such as strollers, cribs, pack n plays, baby changing tables, monitors, baby bottle warmers and children`s bath robes.
Hide room details
Generations Riviera Maya A Gourmet All-Inclusive Resort by Karisma
Km 45, Carretera Cancun - Tulum, Playa del Carmen, Mexico 777

Accommodations
The Generations Riviera Maya hotel features 144 luxurious suites with unique decorative accents inspired by Mexican culture and historical themes in 10 categories. All accommodations are provided with deluxe amenities including 24-hour in-room dining, over-sized balcony or terrace, Jacuzzi for two, 42-inch LCD TV, wireless internet, Blue Ray Disc players and iPod docking alarm clock. Additional room comforts include AC, bathrooms with double sinks, hair dryer, plush bath robes, either one king or two double beds, safety deposit box, iron/ironing board, coffee maker, telephone, a vanity mirror and ample closet space. In-room mini fridge customizable with beverage choices and sweet and savory snacks plus kid`s favorites. Guest traveling with children can take advantage of the baby amenities such as strollers, cribs, pack and plays, baby changing tables, monitors, baby bottle warmers and baby bathrobes. Enjoy the astonishing views of the turquoise Mexican Caribbean Ocean from all of the beachfront rooms.

Eko Kids Club
Generations Eko Kids Club offers supervised activities for children ages 4 to 12 years old. It offers the kids a fun and safe place to play and offers unique children`s experiences such as recycling materials for art projects to teach children about the environment while having a good time. The Kids Club has a movie area, craft station, library, gaming consoles and more. Open 9:00am - 10:30pm. Children under 4 years old require adult supervision.

Baby Beach Lounge
Open throughout the day this special place was created with little ones in mind to provide a shady area to enjoy the beach. They will love the variety of things to do from climbing to sliding and beach toys. The children will be safely cared for by the certified nannies allowing parents to enjoy more adult oriented activities.

Gourmet Inclusive Restaurants

  • Chef Market Grand Cafe and Deck: The family restaurant on the block, Chef Market serves breakfast lunch and dinner. Hard wood tables and chalkboard columns bring a special atmosphere to this modern and world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Ocean. From coffee and croissant, healthy options on the deck or a la carte choices from the blackboards to a lavish food display with wood burning pizza oven and rotisserie are the options to choose from to start or spend a part of the day with family and friends. Semi-private areas available for special events and gatherings. Open 6:00am - 10:00pm for breakfast, brunch, lunch, dinner and late night corner.
  • HABB - Mediterranean Restaurant and Lounge: Grilling is the predominant technique of cooking applied in this venue; olive oil and fresh herbs are used in abundance to season the food. Proximity to the ocean provides access to fresh seafood in some of the preparations which go from flatbreads, pastas to paella, and risotto to name a few of the succulent dishes. While waiting for the dishes show your artistic qualities and draw your art on the paper table liner. At the Habb lounge with an impressive coastal Mediterranean decor you can enjoy a before and after dinner drink or choose from our family and friends pitcher menu to share some fruity flavors. Open 5:30pm - 10:00pm.
  • China Table Pan Asian Cuisine: Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots, this cozy venue serves all food on the center of the table to enjoy together and be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking or those that appeal to you the most and have a special tea to complement your meal. Family private dining room available upon request. Open for dinner 5:30pm - 10:00pm.
  • Palapa Bar and Restaurant Caribbean Mexican Cuisine: Local and Caribbean specialties with an emphasis on authentic Mexican street cuisine, spices and flavors. This seaside restaurant is a vibrant celebration of food, energy, music and beach life. Refreshing and unpretentious, Palapa offers the true authentic flavors of Mexico and the Caribbean. Enjoy authentic Mexican table games with a variety of cocktails. Open 11:00am - 10:00pm, bar service until 2:00am.

Gourmet Inclusive Bars
  • Cacao Lobby Lounge: Surrounded by lush Mexican jungle, this lounge is the perfect place to unwind and mingle with gourmet bites and flavorful chocolate creations. Open 11:00am - 11:00pm.
  • Swell Swim-up Bar and Lounge: Centrally located swim-up bar, serving a wide array of virgin cocktails, healthy waters, ice-cold beers and full premium bar. There is a poolside waiter serving the refreshment of your liking. Open 9:00am - 11:00pm.
  • All-Inclusive Room Service: Available for in-room dining 24 hours a day. Beverage service is available from the barefoot butler in your lazy river.

Complimentary Gourmet Honeymoon and Anniversary Package

 

  • Private gourmet four course romantic candlelit dinner on the beach
  • Beachfront sky massage 2 X 1 offer
  • Chilled bottle of champagne delivered to room upon arrival
  • One night anniversary return stay voucher*
  • Complimentary use of WIFI
  • 15% discount on spa services
  • Romantically decorated suite with rose petals, aroma therapy and candles
  • following private dinner
  • Fresh tropical floral arrangement in room
  • Chefs special gourmet breakfast in bed morning after dinner
  • Complimentary when booking a 5 night stay or longer in a qualifying category

 

Requirements

  • Valid in North America market only.
  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.
  • Available for purchase in lower categories for $750usd per couple.
  • One massage must be purchased to receive one of equal or lesser value complimentary.
  • One night return stay voucher valid for future stays of 5 nights or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.
  • Package inclusions may vary without previous notice.
  • Not combinable with any other promotion unless otherwise specified.
  • Only available when qualifying category is purchased.
  • Not valid for any reservations traveling with a group or wedding party.

All-Inclusive Details

Your All-Inclusive Plan Includes:

  • Welcome glass of sparkling wine for adults and smoothies for kids
  • Free Wi-Fi
  • All meals and gourmet bites
  • All domestic and international alcoholic and non-alcoholic beverages
  • 24-Hour room service including family style options and favorites from the sister resorts most popular restaurants
  • Beach and pool butler service
  • Use of Snorkeling equipment
  • Concierge and vacation planner services
  • Self-service sunset bar/lounge from 5:00pm - 11:00pm
  • Executive lounge with nanny and butler
  • Laundry service - five pieces per person 24 hours prior to check out
  • Access to Eco Kids for your children (4 - 12 years old)
  • Nanny service from 8:00am - 10:30pm for children (4 - 12 years old)
  • Amenities for babies including a stroller, pack and play, baby bottle warmer, baby bottle sterilizer, baby food, baby bathrobes, baby monitor, baby changing table with bathtub
  • All taxes and gratuities

AMENITIES:
  • AAA 4-Diamond Resorts
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 785 reviews
from Georgia Peach
Submitted on 29-05-2016
My husband, our 3 year and myself stayed for 6 nights in an infinity pool room. The room was nice and spacious. It was cleaned early every day which I greatly appreciated due to nap time for our son. The pool was very cold but we got used to it after a couple of minutes in the water. The pool waiters were awesome and kept our drinks filled. My son loved the kids club. We did have to stay with him due to his age. The food was ok. I was not overly impressed. We have stayed at El Dorado Royale twic... Read more
from Smithtown, New York
Submitted on 30-05-2016
Great vacation. Food was gourmet. Poolside fun thanks to Charlie and Fernando. Rooms were perfect and our butlers Cesar and Beto made sure all was perfect! The rooms were immaculate and every night was a surprise we will be back
from Detroit, Michigan
Submitted on 01-06-2016
We initially were booked for El Dorado Royale but was upgraded to Generations, this was our first experience with an AI. The place is stunning with a breathtaking view of the coastline! Our rooms was very spacious and the decor' was very modern with a touch of seaside! Every where we dined the food was beyond anything we could have expected. We are going back next year a second visit! The thing that stands for us is that the staff was very welcoming and accommodating from start to finish! If yo... Read more
from Saint Peters, Missouri
Submitted on 01-06-2016
Great place for a destination wedding because everything is so close together. Food was okay, could have been better. Everyday at the pool was a blast because of Fernando and Charlie! Drinks were cold and tasted good. The beach was very nice, the water was cool and the sand was warm. Rooms were outstanding and very clean. Cesar was the perfect butler and made sure everything was amazing. The maids were perfect and always left a special surprise on the bed. The view from the hotel room is a view ... Read more
from Wiltshire, England
Submitted on 06-06-2016
We were offered a move to this hotel from El Dorado Royale and we were so glad we accepted. The suites are amazing and nothing too much trouble for the staff. Our butler, Luis, was so attentive and made sure every day was the best it could be. The restaurants were great and there was no up at dawn to get a beach bed on the wonderful beach. Eva was there to keep you from getting thirsty after the beach activities. Despite being a family resort there were very few children - the downside was the e... Read more
from Boston
Submitted on 09-06-2016
Generations is an absolutely beautiful resort! We visited over Memorial Day weekend with another family. Everything was perfect from beginning to end. The restaurants were great! All of the workers were very attentive and friendly. Luis our butler was the best. Fernando was great too! My girls got their hair braided in the spa and the women working in the spa were very professional and nice. It was very clean. We spent most of our time at the pool. Mario was the best! He took care of ... Read more
from Calgary, Canada
Submitted on 09-06-2016
Cannot say enough good things about this place. We reserved this hotel for our Hindu and Sikh wedding in May 2016 after seeing amazing pictures. When we got there, we were not disappointed. We were taken care of from the start. As were all our guests (70 incl kids). The staff went above and beyond to take care of our vegetarian guests (approximately half of the party). One of the restaurants (Haab) actually made their entire menu vegetarian so that people could enjoy the food. For our wedding,... Read more
from Houston
Submitted on 09-06-2016
We were beyond happy when we arrived at this resort and we grew to love it more and more everyday. We spent a lot of time doing activities at the adults only sister resort El Dorado, but the accommodations at Generations were spectacular. The staff was always happy to help with our every need and they seemed genuinely thrilled to be there.One particular employee who stood out was Myuriel, she was our yoga and spin class instructor,she was so energetic and instructed the classes better than anyon... Read more
from Houston, Texas
Submitted on 10-06-2016
My stay at Generations exceeded my expectations. All of the people on this location of the resort were courteous, & accommodating. The restaurants were very nice & delicious. My waiter at breakfast even had the chef make me eggs benedict as a special order since the were not on the buffet.
from Glasgow, United Kingdom
Submitted on 11-06-2016
This was our first stay at Generations, we have previously stayed at El Dorado Royale 4 times and the Casitas once, the last time being June 2014. We walked through to Generations on this visit and it looked fanatastic, but very quiet, that could have been due to it just having recently opened. We had planned to go back to the Casitas in April 2015, but couldn't get booked so decided to book Genertaions as you are able to use the facilities at all. My only concern was that it was a family res... Read more
from
Submitted on 26-06-2016
Such an amazing time at this resort!!!! The staff is always so incredible, friendly, and helpful! Fernando and Erick were very welcoming and a wonderful animation team! They do their job very very well...every time I saw them they were engaging with the guests and always offering fun activities! The Eko Kids Club is so wonderful...great and safe place for children to play and enjoy being with other kids. Guadalupe and Mary were so sweet and friendly. I enjoyed meeting and interacting with them v... Read more
from Middletown, Delaware
Submitted on 26-06-2016
Just returned from a weeks stay at Generations Riviera Maya with my wife, daughter, son in law and 2 grandchildren. The room was a first floor swim out 2 bedroom unit and was absolutely perfect. The swim out was great we could sit on the lounge chairs on our swim out and listen to baby monitor while the kids napped! The kids loved the pool and beach and kids club also. The staff could not do enough for you and they were always asking what else could they get you. The food was phenomenal and the ... Read more
from
Submitted on 27-06-2016
There are no words to describe my experience with any of the resorts by karisma I've been to coloumbia, Jamaica but here was my best exirience. Beautiful warm sunny weather all week, constantly having needs my 16 member families need met and butler's and staff working day to day to make sure our stay was one to remember. To talk more in depth about this location the staff truly made the stay worth while. Luis and Bruno my building and families butlers for our week stay checked in with us almost ... Read more
from
Submitted on 28-06-2016
Just got back from an excellent vacation with 8 family members. Generations Resort was perfectly suited to our needs as they had family suites with a common living area and separate bedrooms. Service was exceptional as our Butlers, Luis and Jesus, kept in constant contact with us and were able to make any arrangements we need including last minute dinner reservations. Eva at the pool was just as attentive as our butlers were. She was always checking on us and has the sweetest smile on her fa... Read more
from Pasadena, Texas
Submitted on 30-06-2016
My husband and I came to visit this resort in October 2015 and decided we loved it so much we planned our wedding and came back in June along with 45 of our friends and family to get married on the generations pier! This resort is truly amazing, I have been to many places in Mexico and this by far tops any of them especially when compared to cleanliness, friendliness, food quality, pool quality and room quality! Let me start with the staff... They are so welcoming and go above and beyond to make... Read more
from Edmundston, Canada
Submitted on 02-07-2016
What a wonderful week we had there ! Everything was excellent ! Food, service, room, pool, beach... Having access to El Dorado resort for activities and restaurants and all, makes it even better. I recommend all the way !
from Los Angeles, California
Submitted on 05-07-2016
We had high expectations of this resort but it was just average. Generally the resort was short staffed on the days were were there and service took a long time. We had to always request for the rooms to be cleaned and some days it was not done till 4pm.
from Thiensville, Wisconsin
Submitted on 05-07-2016
This resort is amazing, kid friendly, and excellent gourmet all inclusive! Adults can also visit El Dorado Resort next door including all fabulous restaurants, spa, bars, and pools. We had a very special anniversary dinner at D'Italia - thank you to all team members at each resort. Special thanks to or Cesar and Vanessa - Butlers at Generations Riviera Maya, Armando one of our waiters, Dario Beach Butler, Ricardo at Casitas Sling Bar, Joanna and Janelly at Chefs Market, Alex our waiter at Jo... Read more
from Keller, Texas
Submitted on 06-07-2016
Thank you to Chef Daniol Barrios and Waiter Jesus Lopez of the Wine Kitchen. They prepared and served an excellent meal that had us wanting more. Chef's Barrios imagination is the kitchen is truly amazing with his culinary delights. Jesus gave us the VIP treatment and we appreciate the time and talents of the entire staff. Thank you so much for a wonderful experience.
from Austin, Texas
Submitted on 06-07-2016
We selected to have a family gathering at this resort, and we were more than impressed by every single detail that the staff took to make our stay memorable. Personalized attention from the Butlers, the staff attentive, responsive and trained to exceed all expectations. The hotel is now a favourite of ours, (we were there in December 2015, also reviewed that past stay). We will make this our choice Resort in the ever growing Riviera Maya, which has many international brand hotels. But when t... Read more
from
Submitted on 08-07-2016
This place is amazing! Luiz M. was fantastic, was always one step ahead in our requests. He made our vacation superb! During our stay at the cabanas, Eva was very attentive and always on top of our drinks. During our breakfast, Victor and Cornelio were great keeping us all together since we would all walk in at different times :). Great food! Wonderful service!
from Richmond, Virginia
Submitted on 09-07-2016
Everyone at Generations is nice and helpful. You have a question or need and they will help you. They only thing is if you have members at El Dorado you must wait to get transportation. Its not available every 15mins like they say.
from Madisonville
Submitted on 09-07-2016
This was our first time to Generations resort. We are Prestige members and absolutely love the Karisma resorts. Generations is a great resort for families that like a fun, activity filled resort. It's not necessarily the most quiet and peaceful resort, as there are numerous activities occurring throughout most of the day, lots of music, and a great pool bar! It's more of a high-energy, activity filled family resort. First off, The rooms are incredible. Very spacious with nice amenities. Our swi... Read more
from Saint Louis, Missouri
Submitted on 10-07-2016
I recently returned from a 7-day stay at Generations. I was traveling with 13 other people. My daughter and her new husband stayed at the Casitas while the remaining 12 of us stayed at Generations. I have previously stayed at El Dorado and El Dorado Casitas so I was familiar with the resorts. I am an Exotic member and was very impressed with our stay at Generations. From the moment we made the reservations, everything went like clockwork. Bruno, member services manager at Generations, and ... Read more
from
Submitted on 10-07-2016
Was staying in casitas and went over for a few meals. Just as good as Casitas and Royale. Staff are so amazing and helpful. Feel in love with the rooftop and am now planning my wedding there. The view is breath taking! So very excited to go back and be in such a paradise!
from
Submitted on 12-07-2016
This vacation was wonderful!! We wanted to stay longer. When you stay at Generations you have access to all three connected "sister" resorts. You don't have to leave one to go to the next, it's all connected. You can eat at any restaurant at all 3 resorts. The food is amazing!!! There are no hidden fees or tips expected, however, if you tip the beach waiters they come back to you more quickly. The staff is very kind and helpful. Highly recommend this resort. We only wished we had booked a longer... Read more
from Berkeley, CA
Submitted on 12-07-2016
My husband and I stayed at the El Dorado Casitas for a week in June. We opted to have our wedding and additional cocktail parties at Generations Riviera Maya because kids would be joining (Generations is family-friendly and El Dorado is adults-only). Most of our guests stayed at El Dorado Royale and some stayed at Generations. If you‚??re a low-maintenance guest looking to simply vacation/relax without much planning/coordination and do not mind walking, I would recommend this resort. Overall, th... Read more
from Stockport, United Kingdom
Submitted on 13-07-2016
We stayed here for 5 nights after spending 9 nights at the Azul Fives further along the coast. We'd been offered to spend the remainder of our holiday at this hotel so we could sample another Karisma property. I actually suspect the Azul Fives was full and wanted our room, but we were willing to give it a try based upon the brand reputation. At first we were a little hesitant as its a different hotel to the Fives. It's much more compact and is beach front based rather than complex based, but af... Read more
from
Submitted on 17-07-2016
We highly recommend Generations Resort for a fun and relaxing family vacation. The food, drinks, activities, and hotel were amazing. We loved the pool outside our room (2nd floor) and the outdoor shower. The employees were outgoing, helpful, and went out of their way to help everyone in our family have a great vacation. The gentleman who ran the pool activities-Charlie & Eric deserve special props for their enthusiasm and friendliness-from beach volleyball to the foam party to water polo-the... Read more
from Midland, Texas
Submitted on 17-07-2016
Everything was fantastic! Swimming at the resort in the ocean could have been a little better but the ocean was rough. Many attractions close by was wonderful. Will definitely return! The food was wonderful and hydration was easy for children and adults.
from
Submitted on 18-07-2016
We just returned from Generations Riviera Maya and I can't speak any higher of this resort. Our rooms were amazing! The food was always delicious. The staff do their best to make your vacation the best ever! The entertainment staff were so much fun! We really enjoyed aqua aerobics amd stretching with Charlie! He really has that personality that gets you motivated and he's tons of fun. Erick and and Yadira were so cool too and we had many laughs with all of them!
from Dallas, Texas
Submitted on 18-07-2016
A nice get away Resort. We would definitely go back! It felt like a nice secluded area. Great for mental healing. Their hospitality was great. The people there always attending to their guests needs. Rooms always clean good buffet. The only thing is not to much going on for children under 7. Hopefully the Nickoledeon park next year will make it better for the kiddies.
from Fort Thomas
Submitted on 18-07-2016
We had a wonderful time! Right away we were impressed with the food at the chefs market while we were waiting for our room. Having a gluten free section is so appreciated and the fresh meat and or seafood choices are great! When we got to our room we were very impressed. We brought our 3 children, 10,7 and 3. There was more than enough room to fit us comfortably and the outside shower, bath, view, everything was incredible! Paulina was fabulous! Paulina I'd love to hang out with you! Too bad so ... Read more
from Delaware
Submitted on 19-07-2016
So we chose this hotel because our travel agent suggested it. After we read the reviews we were in. But I have to tell you. Those reviews aren't exactly what our experience was. We were shuttled to Generations from the airport. No issues. Shuttle dropped us off. No one was waiting when we arrived. So we waited. And waited. Finally someone directed us to the lobby to check in. It was quick. No welcome drink. We were up sold a room "special offer" right off the bat. Interesting because our agent ... Read more
from Graham, Washington
Submitted on 22-07-2016
The staff was very friendly & helpful. The rooms were spacious luxurious. We ate at the Jade resturant more nights because of the food & Geronimo. Great waiter!! The staff by the pool was surperb. Plenty activities around this resort. Will come back ‚?ľÔł?ū???
from Wildomar, California
Submitted on 22-07-2016
Everything you ever dreamed about for a great vacation is at Riviera Maya. You will not be disappointed. That was my first trip to Riviera Maya (Generations) but it will not be my last. I heard the Casitas is a must. Or El Dorado. So many choices . I can't wait to go back.
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