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TODAY: Extra 10% Off or $200 Off Pkg

Family Concierge at Paradisus La Esmeralda All Suites - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$361 $216
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$3,039 $1,419
Per Guest for 5 Nights
Based on 6167 reviews
Experience this beach hotel with its promise of all-inclusive fun. This luxury resort on Playa del Carmen combines a spectacular Caribbean landscape w
Style: Luxurious, Family-Friendly Resort
Room & Rates

Family Concierge Junior Suite - Non refundable - All-Inclusive

Starting from
$361 $216
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: The signature Family Concierge suites feature personal service and luxuries right-sized for everyone in the family. The trained and experienced staff of attentive Family Concierges takes care of your every need. This spacious 517 sq. ft. guest suite is showered in tropical sunlight thanks to expansive glass doors overlooking the 151 sq. ft. private terrace. Garden or Pool View. Modern dark wood furnishings and luxurious dream beds are a part of the lush experience. The bathroom adds another touch of paradise where you can stand under a rainfall shower or go for a relaxing session in the deep hot tub. Relax on the sofa in the living area with a snack from the mini bar or call the 24-hour room service. Family Concierge Junior Suites feature one king or two double beds (on request upon check-in) and modern bathroom with hot tub and rain shower. Other features of the suite include 40-inch flat screen TV with cable, CD/DVD player, alarm clock with iPod dock, living area with sofa, private terrace with Jacuzzi, daily stocked mini bar, marble floors, Nespresso machine in the room, individually controlled air-conditioning, iron and ironing board and a safe deposit box.

Maximum Occupancy: 3 adults and 1 child OR 2 adults and 2 children
Hide room details

Family Concierge Junior Suite - All-Inclusive

Starting from
$370 $222
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: The signature Family Concierge suites feature personal service and luxuries right-sized for everyone in the family. The trained and experienced staff of attentive Family Concierges takes care of your every need. This spacious 517 sq. ft. guest suite is showered in tropical sunlight thanks to expansive glass doors overlooking the 151 sq. ft. private terrace. Garden or Pool View. Modern dark wood furnishings and luxurious dream beds are a part of the lush experience. The bathroom adds another touch of paradise where you can stand under a rainfall shower or go for a relaxing session in the deep hot tub. Relax on the sofa in the living area with a snack from the mini bar or call the 24-hour room service. Family Concierge Junior Suites feature one king or two double beds (on request upon check-in) and modern bathroom with hot tub and rain shower. Other features of the suite include 40-inch flat screen TV with cable, CD/DVD player, alarm clock with iPod dock, living area with sofa, private terrace with Jacuzzi, daily stocked mini bar, marble floors, Nespresso machine in the room, individually controlled air-conditioning, iron and ironing board and a safe deposit box.

Maximum Occupancy: 3 adults and 1 child OR 2 adults and 2 children
Hide room details

One Bedroom Suite Family Concierge - Non refundable - All-Inclusive

Starting from
$444 $266
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 646 sq. ft. one bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq. ft. private terrace with tanning area and garden or pool view, or pamper yourself in the deluxe bathroom with sensory hot tub and double rain showers. One Bedroom Suites Garden or Pool View features two double beds, separate living room area and kitchenette with dining area.
 
Other Features:
  • Two 40-inch flat screen TV with cable 
  • CD/DVD player
  • Alarm clock with iPod dock
  • Separate bedroom area
  • Living room with sofa
  • Kitchenette with dining room for six
  • Private terrace
  • Modern bathroom with sensory whirlpool tub and rain shower 
  • Marble floors
  • Daily stocked mini bar
  • Coffee maker
  • Individually controlled air-conditioning 
  • Iron and ironing board
  • Safe deposit box
Hide room details

One Bedroom Suite Family Concierge - All-Inclusive

Starting from
$457 $274
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 646 sq. ft. one bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq. ft. private terrace with tanning area and garden or pool view, or pamper yourself in the deluxe bathroom with sensory hot tub and double rain showers. One Bedroom Suites Garden or Pool View features two double beds, separate living room area and kitchenette with dining area.
 
Other Features:
  • Two 40-inch flat screen TV with cable 
  • CD/DVD player
  • Alarm clock with iPod dock
  • Separate bedroom area
  • Living room with sofa
  • Kitchenette with dining room for six
  • Private terrace
  • Modern bathroom with sensory whirlpool tub and rain shower 
  • Marble floors
  • Daily stocked mini bar
  • Coffee maker
  • Individually controlled air-conditioning 
  • Iron and ironing board
  • Safe deposit box
Hide room details

One Bedroom Master Suite Swim Up Family Concierge - Non refundable - All Inclusive

Starting from
$475 $285
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 893 sq ft pool view one-bedroom master suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 248 sq ft private terrace with tanning area, or pamper yourself in the deluxe bathroom with sensory tub and rain shower. One Bedroom Master Suites feature a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining room.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    Direct access to the swimming pool from the terrace
•    Two 40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Separate bedroom area
•    Living room with sofa
•    Kitchenette with dining room for six
•    Private terrace
•    Modern bathroom with sensory whirlpool tub and rain shower
•    Marble floors
•    Daily stocked mini bar
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details

One Bedroom Suite Swim Up Family Concierge - Non refundable - All Inclusive

Starting from
$490 $294
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 646 sq ft one-bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq ft private terrace with tanning area and pool view, or pamper yourself in the deluxe bathroom with sensory tub and double rain showers. One Bedroom Suites Pool View features a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining area.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Living area with sofa
•    Private terrace
•    Modern bathroom with sensory tub and rain shower
•    Daily stocked mini bar
•    Marble floors
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details

One Bedroom Master Suite Swim Up Family Concierge - All Inclusive

Starting from
$500 $300
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 893 sq ft pool view one-bedroom master suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 248 sq ft private terrace with tanning area, or pamper yourself in the deluxe bathroom with sensory tub and rain shower. One Bedroom Master Suites feature a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining room.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    Direct access to the swimming pool from the terrace
•    Two 40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Separate bedroom area
•    Living room with sofa
•    Kitchenette with dining room for six
•    Private terrace
•    Modern bathroom with sensory whirlpool tub and rain shower
•    Marble floors
•    Daily stocked mini bar
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details

One Bedroom Master Suite Family Concierge - Non Refundable - All Inclusive

Starting from
$503 $302
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 893 sq ft pool view one-bedroom master suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 248 sq ft private terrace with tanning area, or pamper yourself in the deluxe bathroom with sensory tub and rain shower. One Bedroom Master Suites feature a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining room.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    Direct access to the swimming pool from the terrace
•    Two 40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Separate bedroom area
•    Living room with sofa
•    Kitchenette with dining room for six
•    Private terrace
•    Modern bathroom with sensory whirlpool tub and rain shower
•    Marble floors
•    Daily stocked mini bar
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details

One Bedroom Suite Swim Up Family Concierge - All Inclusive

Starting from
$515 $309
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 646 sq ft one-bedroom suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 194 sq ft private terrace with tanning area and pool view, or pamper yourself in the deluxe bathroom with sensory tub and double rain showers. One Bedroom Suites Pool View features a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining area.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Living area with sofa
•    Private terrace
•    Modern bathroom with sensory tub and rain shower
•    Daily stocked mini bar
•    Marble floors
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details

One Bedroom Master Suite Family Concierge - All Inclusive

Starting from
$530 $318
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • All meals and snacks including breakfast, lunch, and dinner
  • Unlimited international premium brand drinks and an extensive complement of wines
  • Open area kids club
  • 24-Hour room service
  • Free Wi-Fi throughout resort
  • Spectacular swimming pool (57,000 sq. ft.)
  • All-suite accommodations
  • Non-motorized water sports
  • Land sports: tennis, beach volleyball, paddle ball etc.
  • Life-enriching Activities: dance class, sushi making, wine tasting, tango lessons, yoga, tequila tasting, latin dance, spinning, pool parties, belly dance, salsa lessons, basketball, volleyball, soccer, etc.
 
Family Concierge Suites Include:
  • Specially appointed Family Concierge suites (private terrace with Jacuzzi and tanning area) 
  • Private family concierge Lounge with private check-in
  • Complimentary wireless and all-day snack buffet with premium drinks available.
  • All-day assistance of a family concierge
  • Free walkie-talkies or cell phone for instant communication
  • Paradisus Kids Beach Kit check-in gift
  • Kids and teens activity menu
  • Exclusive family activities and excursions such as swimming, classes, painting, and more
  • Kid-sized bathrobe and mini-slippers in the closet
  • Kid`s bathroom amenities such as mini kit with soaps, toothbrush, shower gel, mosquito repellant, and mini-towel
  • In-room activities menu
  • Kid`s drinks in the mini-bar
  • PlayStation on request
  • Kid`s pillows
  • Nightly turndown with milk and cookies
  • Bathrobes and slippers for the parents
  • Pillow menu for the parents
  • Luxury bathroom amenities for the parents
  • Access to the exclusive Family Concierge restaurant for a la carte dining
  • Preferential and guaranteed reservations for specialty restaurants, Spa, activities and excursions
  • Exclusive swimming pool with Bali beds and Bali beds for kids.
  • Private beach area with beach concierge service
  • Private Family Concierge massage cabins in the lounge
  • Exclusive gym for Family Concierge guests
  • Private meeting room in the lounge area
  • Access to the exclusive Hydro Grill a la carte restaurant and a swim-up bar; featuring breakfast service and all-day snack selection
  • Paradisus Playa del Carmen Resort consists of two hotels in one. Paradisus La Perla Adults Only and Paradisus La Esmeralda for everyone. Those guests staying at Paradisus La Perla have full access to both resorts. But those guests staying at Paradisus La Esmeralda may not enter La Perla in order to maintain the True Adults Only Concept, except for those dinner reservations at the adults only restaurants.
 
Room Amenities: This 893 sq ft pool view one-bedroom master suite is elegantly decorated in the tones of the Caribbean with a contemporary flair. Step inside your very own private sanctuary of elegance and tranquility. Relax in your own 248 sq ft private terrace with tanning area, or pamper yourself in the deluxe bathroom with sensory tub and rain shower. One Bedroom Master Suites feature a king-size bed or two double beds {BAD TAG: Unable to locate view helper class (on)}, separate living room area and kitchenette with dining room.

Services:
•    Free Wi-Fi internet access
•    24-hour room service
•    Laundry service ($)

Equipment:
•    Direct access to the swimming pool from the terrace
•    Two 40” Flat Screen TV with cable
•    CD/DVD Player
•    Alarm clock with IPod dock
•    Separate bedroom area
•    Living room with sofa
•    Kitchenette with dining room for six
•    Private terrace
•    Modern bathroom with sensory whirlpool tub and rain shower
•    Marble floors
•    Daily stocked mini bar
•    Coffee maker
•    Individually controlled air-conditioning
•    Iron and ironing board
•    Safe deposit box
Hide room details
Family Concierge at Paradisus La Esmeralda All Suites - All-Inclusive
5a Avenida Esquina Calle 112, Playa del Carmen, Mexico 77719

Location

Only 45 minutes from the international airport of Cancun, and near architectural gems such as Tulum, Chichen Itza and Cob, the resort offers the best adventures outside of the hotel.

Why Stay Here

Private Swimming Pools
Private Beach Area
Free Wi-Fi
24-Hour Room Service
Turndown Service With Milk And Cookies
Personalized Mini-Bar With Drinks And Snacks For Children
`Welcome` Beach Kit For Children From Paradisus
Video Game Consoles Available In The Room (On Request)
Activities Such As Fiesta Mexicana

Resort Details

Family Concierge at Paradisus La Esmeralda All-Inclusive has been hand-selected as one of the Top Ten All-Inclusive Family Vacation Resorts. A spectacular private bay is home to Family Concierge at Paradisus La Esmeralda, which as the name indicates is a paradise. Right on the water and surrounded by the protected mangroves, Family Concierge at Paradisus La Esmeralda is different from anything you have experienced before. Experience this beach hotel with its promise of all-inclusive fun. This luxury resort on Playa del Carmen combines a spectacular Caribbean landscape with first-class facilities such as the Family Concierge, treatments at the YHI Spa with a flexible design, equipped with avant-garde technology. For those in search of experiences a little bit closer to the hotel`s luxury, the hotel offers unforgettable international cuisine in 14 restaurants and 11 bars.


All-Inclusive Details

Family Concierge Experience Includes:

  • Private swimming pools and private beach area both with concierge service
  • Enrichment activities from daily life organized especially for your family (such as making sushi)
  • Complimentary cell phone during the stay, for continual contact with our attentive teams of concierges
  • Preferential bookings at la carte restaurants, YHI Spa, tennis courts and other activities
  • Free Wi-Fi + 24-hour room service
  • Elegant VIP hall with private check-in and check-out taking into account the children. Daily continental breakfast and snacks until 11:00pm
  • Turndown service with milk and cookies
  •  Personalized mini-bar with drinks and snacks for children
  • `Welcome` beach kit for children from Paradisus
  • Video game consoles available in the room on request
  • Activities such as Fiesta Mexicana
  • Personal tour of the complex
  • Personalized coffee service in the room
  • Ironing service (two garments per day, does not include delicate garments)
  • Shoe-shining (on request) and laundry pick-up
  • Personalized mini-bar in the room and ice refills
  • Fresh fruit, juice, drinks  and sunglasses cleaning service
  • Refreshing water spray bottle and cold aromatic towels
  • Press, magazines, books, board games and card games

Accommodation Details

The resort boasts of impeccably decorated, luxurious guestrooms with rain showers and immersion bathtubs that make this hotel a repeat destination for demanding customers.122 elegant suites with Family Concierge service. All guestrooms are equipped with a balcony or terrace for enjoying the tropical environment and letting the sun flood the room.

The Guests of Family Concierge will enjoy the exclusive use of the Family Concierge welcome lounge and the restaurant Hydro Grill, in addition to a private swimming pool and preferential booking at the restaurants and the YHI Spa. The youngest Guests will enjoy a special welcome full of surprises such as colorful and comfortable small furniture, juice, milk and snacks selected especially for them. Personalized service and luxury customized for each member of the family.

Restaurants, Lounges & Bars

International cuisine is the order of the day thanks to eleven restaurants and ten bars. Guests can try a new menu every night of the week, thanks to the incredible food service team who take pride in surpassing the needs, desires and passions of guests. Japanese, South American, Mexican and Mediterranean cuisine are some of the world`s most treasured culinary options and guests can find them all side by side at this heavenly resort in Playa del Carmen.

Restaurants for Family Concierge at Paradisus La Esmeralda
From a generous buffet breakfast to restaurants serving international cuisine, we guarantee that during your stay at Family Concierge at Paradisus La Esmeralda you will have exceptional culinary experiences. Food is something very special for us. It is another example of our service and an opportunity to improve your stay. Thanks to the 24-hour room service and our offering of restaurants, guests have options for each hour of the day and when they see what they find, it is sure to be what they want. As guests with Family Concierge at Paradisus La Esmeralda, you have access to Olio, a restaurant exclusively for Family Concierge, in addition to preferential booking in nine restaurants throughout Pardisus Playa del Carmen.


Olio Represents the crisp and exquisite unmistakable aroma of the natural presses olive, a Trattoria where you will enjoy traditional flavors, combined with an Italian ambiance creating a touch of sophistication. Open for lunch and dinner.


Naos - International dishes prepared at the moment and served buffet-style. International cuisine with a casual atmosphere. Open for breakfast, lunch and dinner. Resort casual dress code.


Vento - The Mediterranean serves as a source of inspiration to Vento. The restaurant`s atmosphere creates the ideal scenario for enjoying a light and fresh menu inspired in the Mediterranean. Eastern Mediterranean cuisine with an informal cafeteria atmosphere. (Turkey, Morocco, Greece, Lebanon) Open for dinner with a resort casual dress code.

Bana - This contemporary pan-Asian restaurant contributes an international element to the culinary experience at Paradisus. Located on a beautiful and relaxing Zen terrace, it is the perfect place for people who want to be in the center of everything. The Asian fusion menus include sushi served Western-style and Eastern-style. Asiatic fusion cuisine with an elegant atmosphere. Open for dinner with a resort casual dress code.


Mole - Experience the authentic, strong tastes and different versions of contemporary Mexican cuisine. Contemporary Mexican cuisine with a pleasant and upbeat atmosphere. Open for dinner with a resort casual dress code.

Gabi Club - Elegant and sophisticated, but casual and very close to the beach, you might just have found one of your favorite places to have a bite. A typical lunch menu of `tapas` awaits you. Open for lunch and dinner with a pleasant, upbeat atmosphere. Resort casual dress code.


The Market - An exquisite assortment of natural salads is the highlight of this Rodizio Grill, which is equipped with a wood-burning oven for pizzas and a captivating outdoor terrace; at night it becomes a snack bar. Open for lunch and dinner with a resort casual dress code.

Toji - A sake bar with a preference for mixology, the specialized mixologists create a surprising drink menu. Guest may enjoy the traditional sake warm and cold, together with teas and creative cocktails.


Gabi Club Bar - With reminiscences of international party destinations, the Gabi Club combines the luxurious and modern design of the hotel with the relaxed and immaculate charm of the beaches of Playa del Carmen. This bar/lounge is ideal for those who wish to relax outdoors, but in a refined atmosphere.

Blue Agave - Tequila-lovers, take note: you have found a place to call home. Tequila and mezcal are the house specialties in this Mexican holding bar of Mole and Vento restaurants. With a contemporary interpretation of Mexican cocktails, Blue Agave takes pride in its great offering of quality distilled spirits and creative riffs that incorporate them.


North Avenue Bar - You will find daytime events, music and cocktails at North Avenue Bar. The modern outdoor space offers a sophisticated backdrop and a carefully selected menu of marvelously prepared drinks.



Restaurants and Bars Only for Adults:

Fuego - A refined South American restaurant that serves modern Latin fusion dishes. Latin fusions and raw fish bar. Enjoy a private dining room or choose to sit on the terrace. Open for dinner with elegant resort dress code.


Passion By Martin Berasategui - The chef with six Michelin stars, Martn Berasategui brings his world-renown cuisine to Playa del Carmen. The restaurant is open to everyone, including people not staying at the hotel, and it offers the perfect retro-glamorous atmosphere for intimate conversations during long dinners ($). Open for dinner with an elegant resort dress code.


Hadar - This international buffet is a delight thanks to its sumptuous open kitchen and an area of fresh fruit juices squeezed in situ. Snacks and juices for breakfast with a casual atmosphere. Resort casual dress code.


South Avenue Bar - You will find daytime events, music and cocktails at South Avenue Bar. The modern outdoor space offers a sophisticated backdrop and a carefully selected menu of marvelously prepared drinks.


Red Lounge - The suggestive atmosphere is reflected to perfection in this modern lounge. Drinks after dinner are indispensable in this sensual atmosphere.


Pools & Spas

Private Swimming Pools


Based on 6167 reviews
from
Submitted on 01-17-2017
I did not choose this resort, my nephew got married there and he wanted the wedding party to stay at the same resort. I was completely impressed from the moment the bus boy greeted us with warm towels to our final farewell. The customer service was superb! Everyone greeted us with a smile and offered to help in any way possible. There are several restaurants to choose from but you must make reservations in advance if you wish to dine in any of the higher end restaurants. It took a few days ... Read more
from Wyckoff, New Jersey
Submitted on 01-16-2017
From the moment you stepped through the door, all of the staff did everything in their power to make you feel as comfortable and welcome as possible. They explain everything the resort has to offer very clearly. The food was amazing. There were multiple options of restaurants and each was different and delicious. The beach of course was wonderful.
from Bradford West Gwillimbury, Canada
Submitted on 01-15-2017
Chose this resort as we have had such amazing times at other Melia AI. Hotel was fine, clean and well maintained. Not much for the " tweens" and young teens. Beach was a little disappointing, quite small, no music or real organized activities.would have enjoyed boogie boards or snorkel gear. Adjacent to a local beach - very obvious signs of poverty. Certainly didn't feel as safe as in other places. Evening shows were entertaining. Shopping was close and vendors were pleasant and not pushy. Food ... Read more
from Holland, PA
Submitted on 01-14-2017
We were celebrating my wife's "Special" Birthday. All 10 of us: our married adult children and all 4 of our grandchildren, ages 2-9, coming from 2 different airports to Paradisus Esmeralda. At the recommendation of our travel agent Nikki Sterling (nikki@travelguy.com) we booked 3 Family Concierge rooms, and loved the whole experience. The kids enjoyed the giant slide as well as the heated pool, and took full advantage of eating Nutella and syrup on their french toast every morning and ice crea... Read more
from
Submitted on 01-14-2017
The rooms were very clean, bed was amazing (slept very well every night). Grounds were maintained very well (no bugs or mosquitos). The restaurants were very good. Especially liked The Market (meat was amazing), Mole and Naos was a very good buffet (we are not buffet people). They also accommodated us with our gluten free diet. Anallely was a great server in the pool area. She was always prompt and very caring. Enrique, part of the team to invite you to a 90 minute presentation, never did ... Read more
from
Submitted on 01-12-2017
We just returned from a week at Paradisus La Esmeralda and it was amazing! We visited with our 3 and 5 year old daughters. They loved the "pirate pool" and the kids club. We felt completely comfortable leaving them in the kids club and appreciated them allowing the 5 year old to stay with her sister despite technically being a year too old. The food and service were impeccable throughout the resort. We had dinner at 5 of the restaurants - Bana Sushi, Mole, Fuego, Bana Tapenyaki and Olio. ... Read more
from London, United Kingdom
Submitted on 01-12-2017
I did enjoy the Paradisus, however I have never stayed somewhere so big and have people everywhere, December is peak season in Playa and the family hotel was packed. That didn't affect the food or service although a little slow, I was surprised at how good the food was and the variety for an all inclusive, there are pros and cons to all inclusive but if you have small children its definitely a plus. All the restaurants have kids menu which is to bad at all and if you don't like one thing order a... Read more
from Ottawa, Canada
Submitted on 01-12-2017
1 day of really bad virus (all 4 of us). believe it was due to kids pool as closed next day! enjoyed atmosphere and food. beds were too soft and not that impressed with water in front of family area. we could not sit in chairs on use the part of water.
from Fort Lee
Submitted on 01-12-2017
Great hotel. Good location and about 40 min from airport. Excellent service! My family vacation was awesome. I like it all and would gladly recommend to visit. I really like pool, a lot activities for kids. Service at the pool serving food and drinks so fast! Thank you for making my vacation and I am looking forward to come back in a few month. Now this hotel -on the top of my list of my favorite places for taking vacation.
from
Submitted on 01-11-2017
The room was incredible. I can't believe how spacious and luxurious it is. 2 jacuzzis in the room! The resort was remarkable. Alan at the front was extremely helpful. I spent more money at a different resort and it did not come close to this. Definitely coming back!
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