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Encanto Riviera

Playa del Carmen, Mexico (PCM)

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Hotel Specials
Hotel + Flight from
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Package Specials
Based on 775 reviews
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Room & Rates
Apartment Encanto 1 bedroom

Apartment Encanto 1 bedroom

1 King Bed
753-sq-foot (70-sq-meter) individually decorated room, balcony with city views

Layout - Living room and dining area
Relax - Private pool
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer (on request), and a shower
Practical - Safe, double sofa bed, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Apartment Encanto 2 bedroom

Apartment Encanto 2 bedroom

1 King Bed or 2 Full Beds
1076-sq-foot (100-sq-meter) individually decorated room, balcony with city views

Layout - Living room and dining area
Relax - Private pool
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer (on request), and a shower
Practical - Safe, double sofa bed, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Penthouse Encanto 2 Bedrooms

Penthouse Encanto 2 Bedrooms

1 King Bed and 2 Queen Beds
1130-sq-foot (105-sq-meter) individually decorated room, balcony with city views

Layout - Living room and dining area
Relax - Private pool
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer (on request), and a shower
Practical - Safe, double sofa bed, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Penthouse Encanto 1 Bedroom

Penthouse Encanto 1 Bedroom

1 King Bed
818-sq-foot (76-sq-meter) individually decorated room, balcony with city views

Layout - Living room and dining area
Relax - Private pool
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer (on request), and a shower
Practical - Safe, double sofa bed, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Encanto Riviera
10 Bis Street between 20 & 25 Ave, Playa del Carmen, Mexico 77710

Rooms
Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring private pools and flat-screen televisions. Your room comes with a Select Comfort bed, and all rooms are furnished with double sofa beds. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, microwaves, and dishwashers. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This Art Deco condo also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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Know Before You Go

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Alcohol is not served at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (roundtrip)
  • Crib (infant bed) fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • Babysitting
  • Barbecue Grills
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Exterior Corridors
  • Multilingual Staff
  • Outdoor Pool
  • Shuttle To Airport (surcharge)
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 775 reviews
from New York City, New York
Submitted on 14-11-2016
This hotel is fantastic and the employees were extremely helpful and friendly. The location is perfect. Rooms are very clean and have great details. 1/2 block to the beach. Perfect place to relax and unwind.
from Airdrie, Canada
Submitted on 23-11-2016
We absolutely loved this quaint little hotel! The rooms were extremely clean and well kept, the service was outstanding and accommodating, the restaurant had some of the best food we ate while on vacation and the location was perfect. So close to the beach, 5th avenue and the bus station. Very quiet except for the amazing mariachi bands that would sing in the evening at the restaurant. They just added to the charm! Wonderful memories of this place!
from Granbury, Texas
Submitted on 23-11-2016
This hotel has a quaint ambience which we enjoyed very much. From the rooftop patio to the sincere and knowledgeable staff. It's location is great being 2 blocks from the ADO bus station and a block from the beach. The on-site restaurant, Carboncitos is fabulous. We had breakfast every morning and watched the shop keepers set up their wares. The desk clerk that checked us in Yosshian was great. He took care of our every request. Thank you Hotel Cielo for a great experience!
from Morristown, New Jersey
Submitted on 24-11-2016
First time in Playa Del Carmen and I stayed here with friends for four nights and had an unbelievable time. The hotel is clean and quiet right in the center of town. It is close to all the shopping and 30 second walk to the beach, we could not ask for a better location. Special thanks to our receptionist Yosshian Martinez for all his great recommendations on restaurants and accommodating all of our requests. The restaurant attached to the hotel was also delicious. I would recommend this hotel to... Read more
from Saskatoon, Canada
Submitted on 27-11-2016
This was our second time at Hotel Cielo. This hotel is wonderful and the employees are super friendly. The rooms are always very clean. Always hot water and always cool air conditioning. Again, it's the best bed and pillows we've ever had in Mexico. We enjoyed the view from the rooftop while we cocktailed. Just off 5th Avenue and a quick block to the beach makes it an excellent location. Thanks again did a great stay.
from Boynton Beach, Florida
Submitted on 30-11-2016
We came here for our honeymoon back in June and decided we loved Playa, so we decided to come back. After meeting the owner Steve last time, there is no way we would choose another hotel. He really cares about his guests and the rooms are immaculate and have an old Mexican charm. Everyone who works here bends over backwards for their guests. We felt extremely safe and we loved this area of Playa which isn't built up yet with all the chain hotels and restaurants. We once again ate in the restaura... Read more
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