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Encanto Riviera

Playa del Carmen, Mexico (PCM)

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Hotel Specials
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Based on 759 reviews
.
Room & Rates
Apartment Encanto 1 bedroom

Apartment Encanto 1 bedroom

1 king bed
753-sq-foot (70-sq-meter) individually decorated room, balcony with city views

Layout - Living room and dining area
Relax - Private pool
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer (on request), and a shower
Practical - Safe, double sofa bed, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Apartment Encanto 2 bedroom

Apartment Encanto 2 bedroom

1 king bed or 2 double beds
1076-sq-foot (100-sq-meter) individually decorated room, balcony with city views

Layout - Living room and dining area
Relax - Private pool
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer (on request), and a shower
Practical - Safe, double sofa bed, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Penthouse Encanto 2 Bedrooms

Penthouse Encanto 2 Bedrooms

1 king and 2 queen beds
1130-sq-foot (105-sq-meter) individually decorated room, balcony with city views

Layout - Living room and dining area
Relax - Private pool
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer (on request), and a shower
Practical - Safe, double sofa bed, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Penthouse Encanto 1 Bedroom

Penthouse Encanto 1 Bedroom

1 king bed
818-sq-foot (76-sq-meter) individually decorated room, balcony with city views

Layout - Living room and dining area
Relax - Private pool
Entertainment - Free WiFi, 40-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Select Comfort bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer (on request), and a shower
Practical - Safe, double sofa bed, and desk; cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Encanto Riviera
10 Bis Street between 20 & 25 Ave, Playa del Carmen, Mexico 77710

Rooms
Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring private pools and flat-screen televisions. Your room comes with a Select Comfort bed, and all rooms are furnished with double sofa beds. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, microwaves, and dishwashers. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This Art Deco condo also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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Know Before You Go

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Alcohol is not served at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (roundtrip)
  • Crib (infant bed) fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • Babysitting
  • Barbecue Grills
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Exterior Corridors
  • Multilingual Staff
  • Outdoor Pool
  • Shuttle To Airport (surcharge)
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 759 reviews
from
Submitted on 07-09-2016
Down to earth atmosphere Steve and his staff were friendly and kind our entire stay and made sure we had everything we needed. The food in the restaurant was always fresh and delicious. I would return to the hotel cielo on my next trip to playa
from Alberta,canada
Submitted on 15-09-2016
Another absolutely fabulous stay! Steve and his charming wife Alejandra, make you feel like you are family coming back home! Steve is always around and gives great advice and is always accommodating. I still don't understand why anyone would choose a huge resort over a cozy, much more intimate boutique hotel. When my husband and I first came to Playa six years ago, we stayed at an all inclusive resort. Yes it was fancy and beautiful. However, the only times we really left the resort was for tou... Read more
from New York
Submitted on 19-09-2016
Having traveled the world throughout the years, Hotel Cielo offers everything I seek in a stay. The owners, Steve and his wife Alejandra, are there day and night paying tremendous attention to detail and ensuring all guests are well taken care of and happy with all aspects of their stay. No big hotel corporate ownership here. Just down to earth people, running a great hotel, satisfying guests and making a living. Such attention to detail and authenticity can only be accomplished in a boutique ho... Read more
from Vancouver, Canada
Submitted on 22-09-2016
I had a great experience in this very charming hotel. Everybody was so friendly, the rooms were clean and well maintained. It is such a charming little place in a very good location. It is right off of the main strip (5th ave) where all the action is. The food at the restaurant was excellent and great price!! Overall my experience was wonderful and would definitely come back and stay here. Thank you to all the staff for making me fell at home.
from Chicago, Illinois
Submitted on 27-09-2016
The hotel architecture is amazing. The restaurant is great and offers free coffee and continental breakfast in morning. The hotel is clean. Service is beyond great as I had bought a set of opals in Cozumel and unfortunately left the ring of a three piece set on the counter. WHen I arrived home in Chicago I realized I had done that. Esp because it was a set it would be hard to replace. Called the hotel and the cleaning staff had found it and turned it in. After speaking to the owner who in... Read more
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