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El Taj Oceanfront & Beachside Condo Hotel

Cancun, Quintana Roo, Mexico (CUN)

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Based on 1214 reviews
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Room & Rates
Standard Room, 1 Bedroom, Partial Sea View

Standard Room, 1 Bedroom, Partial Sea View

1 king bed
Features a private furnished balcony

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Penthouse, 2 Bedrooms, Partial Ocean View

Penthouse, 2 Bedrooms, Partial Ocean View

1 king bed or 2 twin beds
Features a private furnished balcony

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 2 Bedrooms, Partial Sea View

Standard Room, 2 Bedrooms, Partial Sea View

1 king bed or 2 twin beds
Features a private furnished balcony

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Penthouse, 3 Bedrooms, Ocean View

Penthouse, 3 Bedrooms, Ocean View

1 king bed or 1 queen bed or 2 twin beds
2400-sq-foot (223-sq-meter) individually decorated room, furnished balcony with ocean and pool views

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premium Room, 3 Bedrooms, Ocean View

Premium Room, 3 Bedrooms, Ocean View

2 king beds or 2 twin beds
Features a private furnished balcony

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premium Room, 2 Bedrooms, Ocean View

Premium Room, 2 Bedrooms, Ocean View

1 king and 2 single beds
Furnished balcony with ocean views

Layout - Living room, dining area, and sitting area
Relax - Private spa tub
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

1 king bed
Features a private furnished balcony

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Phone, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Standard Room, 2 Bedrooms

Standard Room, 2 Bedrooms

1 king bed or 2 twin beds
Features a private furnished balcony

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

1 king bed or 2 twin beds
Features a private furnished balcony

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

1 king bed or 1 queen bed or 2 twin beds
Features a private furnished balcony

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
El Taj Oceanfront & Beachside Condo Hotel
1 Norte Esquina Calle 14 Norte, Playa del Carmen, Mexico 77710

Rooms
Make yourself at home in one of the 57 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private furnished balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of room service (during limited hours).

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 9 per person (approximately)
  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: USD 250 per stay
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Concierge Desk
  • Dry Cleaning Service
  • Express Check-In
  • Laundry Services/Laundry Facility
  • Outdoor Pool
  • Private Beach
  • Room Service
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1214 reviews
from California City, California
Submitted on 17-05-2016
The Bride and Groom had to handle a lot of people coming internationally and I think the Hotel and it's staff made things go very smoothly. The condo was clean, comfortable, a great view. We ate downstairs every morning and the staff, food and drinks were great. Make sure to ask for an espresso if you like strong coffee. Otherwise you receive "american coffee" which is pretty weak and bland. I'm hispanic and we are not known for our breads. So, stick to eggs, bacon... the Chillaques is perfect. ... Read more
from Kingston, MA
Submitted on 17-05-2016
We spent 9 days at El Taj Unit #320 with another couple. It took us about 45 minutes to get there from the Cancun Airport with our rental car. Right away, during check-in, we were very impressed with the courteous and professional staff. Our unit was beautiful, 2 large bedrooms, one with a view of the ocean, the other with a view across the street overlooking the pool. It had a spacious living room and modern kitchen. Our favorite place was the rooftop deck. We loved lounging up there, en... Read more
from Denver, Colorado
Submitted on 18-05-2016
I still love all the people who work there and the rooms are great, the breakfast in the morning included is excellent. It's the Beach, it's going away, eroding, and ruining the experience, plus the onslaught of kelp daily. We had to go down to the Hyatt to enjoy the beach or go to Tulum to enjoy the beach. Not what we have done the last 2 years but this is a huge problem and no one really seems to be addressing this!
from New York City, New York
Submitted on 18-05-2016
The restaurant on the beach is staffed with warm, caring people, who remember you and look out for you. They remember what you like, and provide excellent service. I like to be under an umbrella while on the beach, and they checked on me regularly to make sure that when the sun moved, they were ready to move the umbrella! I've been there twice and intend to continue going!
from Fort Carson, Colorado
Submitted on 19-05-2016
We stayed at a penthouse a couple of weeks ago. The Penthouse itself it's BEAUTIFUL, thought the hot tub (on the terrace) was not working (it seems it has NOT worked for a while). They don't stock your toiletries daily so make sure you take with you everything you need for as long as you're gonna be there. If you're close-phobic make sure you don't take the elevator even if it's only a three floor building, EXTREMELY small & VERY old. One of day while we stayed there the elevator was not working... Read more
from
Submitted on 31-05-2016
absolutely amazing resort. the only downside would be the beach. otherwise everything from the layouts of the rooms, to the service, to the deals you get was top notch. do not miss out on plank for dinner.
from Houston, Texas
Submitted on 01-06-2016
It hard to beat the service I get at St Regis or a Ritz Carlton but I think it's fair to say I found it at El TAJ! The incredible personal service even when I am demanding, a bit pushy...well ok quite pushy, giving specific requests even before I arrive. I deserved a red star altert to look out for me when I walk in the door. I received the most grace and attention to my needs and super promptness. They are true professionals with superior client care. Brenda Pennington
from New York City, New York
Submitted on 02-06-2016
Besides the room accommodations (which are simply wonderful) the cleanliness of the entire condo/hotel always amazes me. Greeted by friendly staff at the front desk it gets better and better. Part of the Condo hotel group El Taj offers large condos with bedroom, livingroom and kitchen and most units have an outdoor private area for you to sit outside of your condo. Indigo Beach is attached and offers the most perfect setting for great food and just simple lounging around. A well heated pool ... Read more
from Bristol
Submitted on 05-06-2016
We spent 3 days at the lovely Taj after 4 days diving in Cozumel. The penthouse apartment 357 was very large both downstairs in the closed area and upstairs on the open terrace. Bedrooms were a good size as we're the shower rooms. Kitchen had all you needed and the large fridges on both levels were handy for wine, beer and stuff to BBQ. Televisions in just about every room and air conn cool and crisp. Very quiet despite its location close to 5th Avenue and some large nightclubs so soundproofing ... Read more
from Euclid, Ohio
Submitted on 11-06-2016
This is our third year at El Taj and this time we stayed in condo 347. All the condos that we have stayed in are fabulous. All the staff make you feel right at home and take great care of their guests. We enjoy seeing familiar faces and having the staff remember us. We had the pleasure of being greeted by Eric that we remember from last year. He helped us throughout our two week stay. Patty Su always took great care of our condo, always looked wonderful after she cleaned it. Isidro was another f... Read more
from Euclid, Ohio
Submitted on 16-06-2016
My wife and I have stayed here the last 3 years in a row . Our experience has been outstanding each and every time. The accommodations are wonderful, but the staff is what really makes it great. I want to give a thank you to Isidro, Rudy, Jorge Luis and Erik. The icing on the cake was how our room needs were attended to by Patricia Su, we couldn't have asked to be better taken care of. Looking forward to next year!
from
Submitted on 17-06-2016
I live in Los Angeles, and I went to Playa del Carmen for the first time with some of my friends who live in Baltimore, and we had an awesome long weekend. We all loved the accommodations and the location of El Taj, and we really enjoyed the food at Plank and other fine restaurants in town. We always felt safe walking around town and we enjoyed shopping and dining... which is all just blocks from the El Taj. I highly recommend staying at the El Taj if you want to stay at a really nice place, ... Read more
from Crosby, Texas
Submitted on 22-06-2016
We booked condo #332 on the beach. The room is beautifully located beachfront, next to the pool and a few steps from the Indigo Beach Club. The staff of CondoHotels, managing the El Taj properties, was courteous, professional and helpful. The front desk personnel Pablo, Maleni and Ernesto welcomed us with warm smiles, helpful suggestions, and escorted us to our condo with a tour and thorough explanation of how everything worked from using the coffee pot, television remotes, in room safe etc. ... Read more
from Denver, Colorado
Submitted on 26-06-2016
We liked being able to stock our imenities from the local walmart. The room was very clean and housekeeping cleaned it daily. We had one of the smaller condo's but bigger and much better equiped than most hotel rooms. Being able to use the pool in there other property was nice. It was like being in a tropical jungle. The jets in the shared hot tube were broke but still very nice because of the view of the ocean. Everything is so close to this place. We did have to walk a little to get to the nic... Read more
from Livermore, California
Submitted on 16-07-2016
Love the cond, very clean and well decorated!! Love the amazing view from the rooftop but the only negative thing is that the hotel needs to do something more about keeping other guests from using the rooftop that is for our room. On the gate going up to the rooftop it says private but the latch does not work and the door does not stay close so people were always coming up to our rooftop even when we were trying to sleep. One morning we woke up to see the sunrise and found many cups and beer ca... Read more
from Playa del Carmen, Mexico
Submitted on 20-07-2016
Very nice hotel, very cozy, very green. Nice place. We really enjoyed our time there. Friendly stuff, good service, which I believe is the most important. Relaxing and quiete pool area. Good location, close to 5th avenue
from Manila, Philippines
Submitted on 22-07-2016
We arrived 10PM at the Cancun airport and it was a fast 45-minute car ride to Playa del Carmen. But it took us a stressful 1-hour just going around the area looking for the hotel The access streets to the hotel are closed at night due to the bars beside the hotel. Watch out for corrupt policemen who prey on lost tourist drivers at night! We stayed in their 1-bedroom family room and it needs to be remodeled asap. The sofa bed's steel frames have been deformed due to obvious wear and tear, bedro... Read more
from Sacramento, California
Submitted on 24-07-2016
We rented a place here for a week. Very clean and great location. We loved waking out to the beach and listening to the ocean at night. Close to everything you need. The unit was very clean and modern.
from
Submitted on 25-07-2016
We were on the beachside with a beautiful view. The staff was simply awesome. Kathya, Rudy, Pedro, Hugo and Eric were all wonderful. They couldn't do enough to accommodate whatever it was we needed or wanted. Breakfast at Indigo Beach restaurant was wonderful and included in our stay. Starting your day eating outside next to the ocean was spectacular. Our room was also great. We had a living room, kitchen, bathroom and one bedroom. There were many amenities.
from Crossfield
Submitted on 25-07-2016
Nice hotel with great staff. Rooms are nice, clean and well maintained. The beds are really comfy. Loved that they supplied bottled water and we had a full kitchen. Good hotel if you don't want the big resort. Perfect location for the beach, restaurants and shopping. They only draw back was it was really close to the bar strip so if you were on the balcony at night it got annoying.
from
Submitted on 26-07-2016
We loved El Taj. We stayed in a one bedroom condo, 351, which was on the garden level. It was very spacious, spotless and had a large, private balcony that had a partial ocean view and looked out over the small road to the beach. It was a lovely place to return to after a long day out touring or relaxing on the beach.  The property is beautiful with lush, tropical gardens, is located directly on the beach but still only a couple of blocks from the main strip, 5th Avenue. The beach club has very... Read more
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