Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

FINAL DAY: 10% Off Hotel or $100 Off Pkg

El Patio Hotel & Suite

Cancun, Quintana Roo, Mexico (CUN)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 2214 reviews
Room & Rates
Deluxe Room, 1 Bedroom, Balcony, City View

Deluxe Room, 1 Bedroom, Balcony, City View

1 Queen Bed
Furnished balcony with city views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Hide room details
Deluxe Double Room

Deluxe Double Room

1 Queen Bed
Furnished balcony with courtyard views

Layout - 2 bedrooms, living room, and dining area
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Hide room details
Apartment

Apartment

1 Queen Bed
Features a private furnished balcony

Layout - Living room, dining area, and sitting area
Entertainment - Flat-screen TV with cable channels
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Hide room details
Deluxe Suite, Courtyard View

Deluxe Suite, Courtyard View

1 Queen Bed
Furnished balcony with courtyard views

Layout - Living room, dining area, and sitting area
Entertainment - Flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Hide room details
Deluxe Suite, 1 Queen Bed, Balcony, City View

Deluxe Suite, 1 Queen Bed, Balcony, City View

1 Queen Bed
Furnished balcony with city views

Layout - Living room, dining area, and sitting area
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Hide room details
El Patio Hotel & Suite
5 Avenida, 28 street, Playa del Carmen, Mexico 77710

Rooms
Make yourself at home in one of the 18 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries.

Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

null

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 7 for adults and USD 7 for children (approximately)
  • Airport shuttle fee: USD 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2214 reviews
from Chicago, Illinois
Submitted on 21-05-2016
I loved Mahekal. All of the people working there were so caring and attentive. The service was great. My family and I usually ventured outside of the resort for dinner, but the lunch food at the resort was good (tacos, guac, French fries, etc). The breakfast was also delicious, one of my favorites being the omelette bar. I was traveling with two other people and we were originally put in a room with one king bed (tight squeeze), but Mahekal moved us into a room with two double beds the next day,... Read more
from Niceville, Florida
Submitted on 21-05-2016
Were there in May, got a beautiful beach front Palapa #8,faced the beach directly,furnished with a king bed a sofa and refrigerator. We had a large front porch with, 2 lounge chairs and a table with chairs. We loved to sit there and watch the sea. The hotel has been newly renervatedand now has 4 pools, a nice spa two wonderful restaurants and two hammocks. The staff was great as usual and entertainment superb.
from Las Vegas
Submitted on 21-05-2016
This beach resort was very disappointing, especially the service - it seemed like the staff was unhappy - they were rude, treated guests like it was a hassle for them and for the price they should be treating you like VIP's but no - the front desk manager even rolled his eyes at another couple that were arguing with him - not the service expected. The rooms were outdated and the food just ok- make sure you check your bill each morning, we found that they added many charges on that we did not eve... Read more
from San Francisco
Submitted on 23-05-2016
I had my wedding at the Mahekal on May 14th, and am basking in the glow of many wonderful memories in a beautiful place. The Mahekal was a beautiful location for the wedding of 50 guests. Our ceremony was held on the beach at the north end of the resort. We had our cocktail hour at the Las Olas pool deck and our dinner reception and dance party in the Las Olas restaurant. Las Olas Restaurant is an open air restaurant with ocean and pool views. I couldn‚??t have asked for a more perfect or... Read more
from Houston, Texas
Submitted on 23-05-2016
Everyone was wonderful, especially Rogelio and Oswaldo(my favorites) ...front desk was very accommodating....greeted us as if we were VIP ! Our room had a beach view and hammocks on our palapa...wow...how relaxing! The restaurants were above average....the entire resort was soooo clean and the grounds are beautiful....I will most certainly return to this awesome resort !
from New York City, New York
Submitted on 02-06-2016
I had my wedding at Mahekal Beach Resort and it was AMAZING! Everyone had such a great time, they turned my wedding into a dream. The food, cleanliness, and especially the service was great. I highly recommend it this hotel. And if you are thinking of having your wedding in Playa del Carmen I wouldn't think twice to have it here. Karla, our point person for the wedding was great. She made my husband and i feel so comfortable and at easy. She also delivered BEYOND our expectations. Our guests can... Read more
from Los Angeles, California
Submitted on 04-06-2016
There is no need to check out any other resorts! The Mahekal was just like it's name...Magical!! Located right on the ocean with a private beach, we enjoyed soothing ocean breezes at night and jungle birds at dawn, creating a tropical ambience that is truly a vacation! The two of us had everything that paradise had to offer thanks to Rogelio, Florentino and Oswaldo! Rogelio greeted us every morning with his happy face and waited on us graciously for breakfast and dinner. Florentino made sure we ... Read more
from
Submitted on 04-06-2016
This resort is in a perfect location in Playa. At the north end of busy 5th avenue, close to all the action if you want it, but it offers a very relaxed and beautifully landscaped setting right on the beach. We had a garden room in the center of resort, that was nicely decorated with a very comfortable king size bed. The breakfast buffet was great at Las Olas overlooking a grand pool and the sea every morning.The other two restaurants Fuego and Cocina were equally as good for dinner. T... Read more
from
Submitted on 05-06-2016
Mahekal is perfection! We stayed for 6 nights in a Garden View Palapa and it was an incredible experience. There was enough to do on the resort that you wouldn't have to (or want to) leave, but it's also a quick walk to 5th avenue and at a great spot if you wanted to visit Cozumel or Tulum for the day. The room was clean and quiet and housekeeping did a great job of making sure we had enough bottled water for our stay. The resort is right on the beach and the grounds are beautiful and very wel... Read more
from Miami, Florida
Submitted on 07-06-2016
We have traveled all over the world to some of the best branded and non branded resorts. Mahekal is by far the best Mexican beach resort. We enjoyed every single thing of the resort. Service, food, room, beach, activities. We did it all. So peacefully and so close to 5ta Avenida. Thanks Mahekal! Hasta pronto!
from Donwers Grove, IL
Submitted on 08-07-2016
This is the 7th year in a row we have stayed here and it seems to get better every year. The beach is gorgeous, the grounds are immaculate, the food is delicious, the massages are a slice of heaven, the staff is friendly and attentive, the rooms are clean and comfortable and it could not be more relaxing. If you are looking for big entertainment, numerous cable stations,multiple restaurants, non stop action- go someplace else. If you are looking for a quiet escape from all your stress- you can't... Read more
from
Submitted on 08-07-2016
This resort is perfect! It's right on the beach and the staff is excellent! Everyone there is so helpful and kind! The property is well maintained and very clean. Food at the restaurants was delicious. We even had free wifi that worked perfectly and fast. We really enjoyed our stay here and I will definitely consider staying here again if we go back to Playa del Carmen. Thank you so much Mahekal staff!
from Mexico
Submitted on 09-07-2016
This was my first girl's trip with my daughter (a 2 year old). Since we arrived at the airport in Cancun, we were greeted by a staff member from Mahekal, kind and courteous. Once we arrived at the Resort, a Front Desk agent took care of us nicely and efficiently. Our Room was AMAZING, and specially the location, super close to the beach and next to our favorite pool! The food is DELICIOUS, as well as the drinks. The service by the Staff is impeccable, my special thanks to the waiters at Las Olas... Read more
from Fort Worth, Texas
Submitted on 13-07-2016
Our first trip to Playa, will not be our last. We loved this resort, and I am a staunch VRBO advocate. I prefer the private living situation of a great home rental over anything with the word resort in it. Mahekal Beach Resort is the exception. While is it large and accommodating on every level, it has a personal feeling to it, a quiet, relaxed private feeling. I was never overwhelmed with getting a seat at one of three pools, the beach, the bar, the restaurants, etc. The service was personal a... Read more
from santa rosa
Submitted on 14-07-2016
We have been here many times, this last trip was exceptional! we stayed in the oceanfront cabana and never felt better arriving into a new hotel room/home for the next few nights... we were in awe of our new digs! The resort has recently remodeled and did an amazing job at keeping the beachy mayan feel while upgrading comfort, beach bars and general amenities. We will be back for sure, its our second home... The gentlemen at the beach bars are so warm and friendly and make sure you have a great ... Read more
from California
Submitted on 15-07-2016
Our group had five rooms - Celebrating an anniversary and milestone birthday. Three of our rooms were near Itzi pool and two near garden fountain. All were clean and comfortable. We loved the hammocks and patio area. Everyone at resort from front desk to wait staff were friendly and attentive. The food was overall excellent; breakfast was an amazing bounty of options. Note: two in our group have food allergies and the kitchen was most accomodating. BBQ on the sand near the fire pit was our f... Read more
from Mayaguez, Puerto Rico
Submitted on 16-07-2016
Amazing property in one's of Riviera Maya top beach area. Our first visit to Mexico, and I can say it was a superb experience. Property consists of 4 pools, three restaurants, two bars, 24hr gym, SPA, and most important: the people who takes care of this property and who took care of US!! Once you arrived please ask for Ignacio or Boli, this guy knows everything about tours, where to go and what to do in Playa del Carmen, front desk personnel very attentive, we arrived at 11am (regular check In ... Read more
from Los Angeles, California
Submitted on 17-07-2016
We spent a few days in Mahekal recently and had a wonderful experience there. The resort is in a wonderful location, the pools are great, the food fantastic, the beach is just steps away, and the staff is friendly. Gabriel, in concierge, was very helpful and incredibly cordial. I recommend this resort for your stay in Playa del Carmen.
from
Submitted on 21-07-2016
Although a group of 10 is usually difficult to accomodate in either one sitting, or in a group setting, the Staff at Mahekal did an excellant job in making sure all of us were together, if not close by in accomodations. We were extremely well cared for, and we all had a wonderful experience at the Resort. We would definately make this a trip again. The food, for the most part was good, Ordering off the menu was better than the Buffet, and the staff attentive and well mannered. The dive experienc... Read more
from Hammel, Denmark
Submitted on 21-07-2016
This place is beautiful and well maintained. The personnel is so nice and very helpful. Usually I don't like too much attention from personnel but here it was in a very kind way and we really felt that they wanted to help and not only wanted tip. Don't remember all but Oscar and Manuel was a couple of the helpful employees. We stayed in plunge pool beach house right on the beach ( app 5). This is soooo recommendable. It's right on the beach with nice breeze and perfect with private pool. It's ... Read more
from League City, Texas
Submitted on 21-07-2016
Friendly staff, very clean grounds, beautiful beach, nice pools, good food and bars. We stayed in the ocean view palapa. Nice room but a bit small for 4 people. It had dlb. Hammocks on patio deck. Did not care for the bathroom door, we had to hang a towel over the door for privacy. Very close to 5 th ave for lots of food and shopping. Did not like beach being net to the public access and other properties playing super load music till 3 am.
from Zionsville, Indiana
Submitted on 21-07-2016
Our first family trip to Mexico and could not have asked for more. Mahekal is all that it appears to be in the pics but we are reminded that - like anything else - it is about the people. Special thanks to Rogelio and Oswaldo for making our stay special.
from Atlanta, Georgia
Submitted on 22-07-2016
We stayed here for our vacation to the Xcaret Parks in Playa del Carmen. We truly enjoyed the resort. The staff was very friendly and helpful. The resort doesn't have its own private beach but it was right adjacent to a public beach and it is not crowded. There are 3 pools on property and they are all very nice. We got a room that was fenced from the others so we had a little more privacy and a small pool just to ourselves. Our package includes free breakfast and one additional meal each day. Th... Read more
from valley village
Submitted on 25-07-2016
We stayed in a king palapa, garden view room. Very nice small hotel only 240 rooms I think. The rooms are large and the bathroom was quite big. Great room air conditioners (a must). Service was very good they were very accommodating. We were there for a wedding and it all seemed to go well. My only con is there is no common areas with air conditioning. None of the restaurants or bars or even the mail lobby was air conditioned. Made it very uncomfortable. If you are on the beach it's great... Read more
from
Submitted on 26-07-2016
The resort is situated right on the beach about 40 minutes South from Cancun Airport (CUN) - inexpensive shuttle service is available. The service, food and overall experience are flawless and the security is very tight. The layout is very similar to a sprawling campus with restaurants, pools and bars sprinkled throughout. My suggestion would be to pay extra for the "experience" package which makes your stay all-inclusive incl. two meals a day and alcohol 50% off normal price.
from
Submitted on 27-07-2016
We just returned from our amazing 6 day/5 night stay at the beautiful Mahekal Beach Resort in Playa Del Carmen, Mexico and we can't wait for our next visit!! The location is perfect‚?¶ right on a large sandy beach yet a short walk from the vibrant 5th Avenue. The resort is beautiful (enormous understatement) with a perfect mix of jungle, garden and ocean views. The food was delicious with a wide variety of options. Most impressive was the staff. Maria De La Rosa at the front desk was AWESO... Read more
from Oregon
Submitted on 01-08-2016
The grounds and gardens were beautiful and charming. We spent six days relaxing on the beach and pool. The concierge arranged transportation for a day outing to the Mayan ruins at Coba and the Grand Cenote (underground river). We did not purchase the meal package at Mahekal but instead chose to venture on our own to the many nearby (walking) restaurants. Very friendly staff...especially Eric Hernandez and Moises...thank you!
from caracas
Submitted on 02-08-2016
One of the better resorts, the romos spacy and wonderful decorated. Breakfast fantastique. The pool at las olas beautiful. Staff very nice, specially with the children. I would recommend it 100%. b Located in front of the beach.
from Ashburn, Canada
Submitted on 06-08-2016
Unbelievable resort - very relaxed and zen. An understated oasis amidst all-inclusives and over the top chain hotels. The beachfront is beautiful, the rooms are minimalistic chic, the food is fabulous, and the service is attentive. The pools and restaurants are not crowded, so you never feel compelled to stress and save a place - total relaxation. We loved our holiday!!
from Lake Lure, North Carolina
Submitted on 07-08-2016
The resort sits right on a beautiful beach. The rooms are clean. All of the staff was friendly. There were a few restaurants on site that had wonderful food. The resort is within walking distance to many other restaurants (and shops). We loved the variety of adventures nearby.
from Haaksbergen, The Netherlands
Submitted on 07-08-2016
Beautiful hotel with several pools, spa, gym and a stunning beach. Rooms are clean and spacious. Breakfast is delicious. Best of all: the staff! They are fantastic and happy to be of service every day. A big compliment to all you guys! A special thanks to Tania from reception helping me solving a bank issue. We booked some tours at the concierge and they were very good! You can even hire some bicycles if you are tired of walking. Only downside are the neighbours. They can get a bit loud. B... Read more
from London, United Kingdom
Submitted on 07-08-2016
I am here with my husband and 16 and 13 year old daughter and this resort is paradise (and we have been to a lot of great places around the world). The location is fantastic, at the quiet end of Playa del Carmen with a great beach with enough going on to be interesting. We are in the ocean deluxe palapas rooms which are fantastic. We are right by the pool, beach and breakfast / lunch restaurant (closed for dinner so quiet), and the food is great. The staff are friendly and there is a supermarket... Read more
from
Submitted on 07-08-2016
Mahekal is proving to be a solid performer for our PDC hotel needs. This was our second visit in 2016. We have had a beach front palapa both trips and really love that room...you are pretty much on the beach. The grounds are mostly immaculate. Staff is all very friendly. Meal package is nice...but we only used about half our allotment b/c we enjoy walking into PDC to experience all the great restaurants nearby. I would recommend Mahekal if you are traveling as a family or couples. You get... Read more
from
Submitted on 10-08-2016
Wow! This place was great other than the fact they never picked us up at the airport. So after we were finally able to call and they told us they messed up the reservation, we got taken for a 130 usd taxi ride down there. Think they'd be super apologetic and offer to take us back up to the airport, right? Its a 5 star resort, surely they will accommodate bc of their mistake, right? WRONG. The 'best' they could do is get us a 40 dollar taxi ride back up to the airport. Their 'guest services ma... Read more
from Arizona
Submitted on 10-08-2016
Let me first just say that Mahekal is an experience! The room, the grounds, the food, the fabulous staff- all just wonderful! Our room stayed nice and cool for the entire stay. There were hammocks set up just for us on our own porch (all rooms have a private porch!). Three different pools, a few different bars, craft cocktails. For 30-somethings with no kids, this was the SPOT! There were many families as well. The beach is unparalleled to anything I've seen. Shout out to Rogelio for mak... Read more
from Los Angeles, California
Submitted on 11-08-2016
An absolute MUST!!!! Although they struggle with the nearby beach clubs for late night noise on Friday and Saturday, their Staff does not know the word NO. Unparalleled service. Room accommodations that are both spacious, clean and authentic. The beach-front villas are truly special. Service at the pools and bars and restaurants rivals any 5-Star boutique. Location is ideal. Flexibility with the meal-plans and easy access to other local restaurants on 5th Ave offer amazing choices. We will be ba... Read more
from Dublin, Ireland
Submitted on 04-09-2016
I'm not sure my words can do this place justice. I had a fantastic stay and will most definitely be returning. The Mayan design is beautiful, the hotel is modern and the staff are arguably the best in the world. In my opinion the hotel is in the perfect location. It is on the beach and at the top of 5th Avenue so it is quiet but you are still only a short walk from the buzz of Playa del Carmen. Upon arrival reception were polite and helpful. Check in was smooth and the bell boy was extremely... Read more
from
Submitted on 04-09-2016
My husband and I just returned this weekend from our second visit to Mahekal in 10 months... This time we left our 13 year old son home to celebrate our 15th wedding anniversary and we were like honeymooners again! I titled this a special paradise because it is just that... An oasis of calm and beauty in a bustling city - a city that you never hear because you're surrounded by the most beautiful pools, gardens, and people you could desire. And the food is amazing... Las Olas for breakfast and d... Read more
from Melbourne, Australia
Submitted on 06-09-2016
Very beautiful looking small resort from the outside. Cute little huts. In a very quiet nice area of playa. It had three pools which were great, this time of year is not very busy so it was nice to relax. Breakfast and dinner was included in ours however you do also need to tip and that does add up. Average breakfast and dinner, we did dine out a few nights so I would recommend breakfast included but there are some great restaurants on 5th avenue! Hotel had a gym which was great!! New with new e... Read more
from
Submitted on 08-09-2016
Our experience was excellent, from the facilities to the personal service that we received from each worker at the hotel. It is a unique resort right on the beach, cozy and well kept. The infinity pool next yo the bar was our favorite one. Its location is perfect, very close to dowtown Playa del Carmen but far enough to feel that you are not surrounded by a bunch of tourists. From Oscar to Juan and Angel and Oswaldo and all the other people offered us an excellent service and smiles every day.... Read more
from
Submitted on 10-09-2016
We return to this laid back resort again and again. They have all we need. Plus shopping and 5th street a short walk away. All the water sports and activities right there beach front. We have always felt safe and at home here. The grounds are Fabulous, Clean, Manicured, and well Maintained. Couldn't as for more.
from Mexico City, Mexico
Submitted on 11-09-2016
My sister is getting married at this gorgeous resort in a month. My husband and I had a chance to escape for a weekend without the the kids and said, "let's try it out and scope out the lay of the land". What a beautiful tucked away sanctuary!!! The rooms are beautiful and the staff is great! Wonderful location!! So excited to bring the entire family back here in month. Consider us regular's at this magical place!
from
Submitted on 18-09-2016
We stay in Mahekal for one week, we got the 2 meals deal, but we only took breakfast everyday, some dinners. Overall, food was good. The parking was outside the resort, in the street, but they were security officers every time. The room was in a very good location, due to low season, i guess is easy to get close to the beach. Everything in the room was clean and organize, we used the pool from Olas restaurant, the main pool was in maintenance, but we where doing so many activities in Playa del C... Read more
from
Submitted on 19-09-2016
Awesome staff; everyone was very helpful; the amenities were beautiful however the rooms are much more simplistic than the pictures. No bath tub, no TV, plenty of ants in the room, need was super firm. Very much like a tree house. The spa was nice but expensive.
from East Windsor, New Jersey
Submitted on 20-09-2016
Spent 3 nights there with my teen daughter. Requested 2 beds when making reservation with Expedia, but we were given a king bed. Fortunately, they offered to make up a sort of day bed that is in an alcove of sorts and she loved it! We also loved the outdoor shower that is right outside the regular shower. We wish we could have enjoyed the hammock and the beach more, but we were busy going to Tulum, snorkeling with sea turtles and in a cenote. It was so great to be greeted with a moist and cold ... Read more
from
Submitted on 23-09-2016
We wanted a jungle feel hotel but close to the city and shopping. Mahekal is beautiful and has amazing grounds that are very well taken care of. The rooms were very clean and the air conditioning in them was great. It rained a couple nights and water came through the roof but we were in the upstairs palapa...it was just part of the experience. We loved the food there and the pools. Fantastic place to stay. It's very close to 5th street and very close to money exchange! The staff is amazin... Read more
from
Submitted on 28-09-2016
Management personnel very helpful and communicative. Property very clean and well kept. Minimal language barrier with staff (Spanish-English). Room was mechanically sound (AC was modern and running throughout 9 days of 85 degree 100% humidity), plumbing and fixtures were warm and modern. It is a mix of traditional building methods (straw hut) and modern materials (concrete floors and foundations, modern windows and doors). Very romantic getaway, was a belated honeymoon for us. If I had to crit... Read more
from Boise, Idaho
Submitted on 28-09-2016
Stayed at this resort for a friend's wedding, I was presently surprised by the friendly staff and gorgeous amenities. The staff really makes this resort worth the price. Location is right on the beach and provides many fun activities.
from Chicago, Illinois
Submitted on 28-09-2016
The service at Mahekal was excellent! The staff went out of their way to make sure we were happy. They even changed our room to one closer to the beach. Rooms were very nice and clean. The hotel is close to the main strip in Playa del Carmen. Within walking distance. Will definitely be back. Thanks, Mahekal!
from
Submitted on 29-09-2016
We were recommended to come and try a day pass. From the start everyone was super friendly and welcoming, great value for money, 400 pesos each, for exclusive use of the pools, loungers on the beach and parasols, and on top of that you can drink and eat the money you paid to get in, great views, the cocktails were amazing super value also, Well recommended, we had an amazing day and was looked after professionally
from Queretaro, Mexico
Submitted on 01-10-2016
A very nice place to stay with your family. There is beautiful decoration, well clean and arranged. You have some nice activities like painting ceramic etc. The stuff are very friendly and helpuful. The food for breakfast is variated and delicious- the best saussige ever! And you have the most wonderful view. Pay attention when you book trip to visit the archeological attractions! Better is to rent a car you will be free and will cost you less money!
from Zorritos
Submitted on 02-10-2016
This was the ideal location for a weekend getaway during low season! The hotel location was perfect, right on the beach, with very little traffic thru it. There was plenty of security, even for our belongings when we were in the water. We walked a long the beach, and we did not see any one like this. The palapas style, the access to the beach, the very simple and comfortable facilities, all make it a very attractive place. Many people, we noticed, as they walked in front of the hotel, thru the ... Read more
from
Submitted on 03-10-2016
I can only hold the highest regard for the Mahekal beach resort and all of the staff that put the hard work to make the guests stay a spectacular experience. From arrival, we were comfortably greeted by the transportation service arranged by the hotel and from there on in our experiences truly exceeded expectations throughout. The whole resort which is excellently located is immaculate throughout and kept to an extremely high standard, in addition to this the rooms were very spacious and comfor... Read more
from Wauseon, Ohio
Submitted on 03-10-2016
Every part of our trip was simply amazing. From the transportation from STI waiting for us with cold water and wash cloths to cool off with, to the fabulous food and services. All the staff were focused on impeccable service and attention to detail. Rogelio Guerra was always at the ready to serve us at "our table". The pool water was just the right temp and chemical balance. The room air conditioning was plenty powerful enough, and the ceiling fan kept the cool breezes moving. Thanks for a most... Read more
from Playa del Carmen, Mexico
Submitted on 04-10-2016
My boyfriend and I were considering getting married in this resort due to great recommendations from our friends. So we decided to stay for a weekend and check if it was worth it. I must say that the place is pretty if you're looking for a very rustic eco place. But in regards of service, gosh no! It was terrible! We only wanted to ask about prices and possible dates and it seemed that we were wasting their time. The beach was dirty, smelly and not appealing at all, the restaurant was nice but n... Read more
from
Submitted on 04-10-2016
I loved the location of the hotel, right at the beach and very close to the 5th Avenue in Playa. The best service ever, nice and warm people ready to assist you at any moment. Special thanks to Rogelio Valencia, the best of all. We liked the rooms, spacious and clean. I loved the design of some of the furniture such as the wooden fans matching the style of the resort. My only concerned was the pillows! Too important for me.
from
Submitted on 09-10-2016
I visited the Mahekal Resort for one week to attend a wedding. The trip was delightful from the moment we landed in Mexico. The hotel had a driver waiting for us even after our delayed flight. We enjoyed the fourth five minute drive in a luxurious stretched limo and were greeted at the door by the absolutely superb staff! The concierge desk was extremely helpful in explaining the resort and what to expect and even followed it up with a tour of the property. The rooms are very spacious and very w... Read more
from Chicago, Illinois
Submitted on 10-10-2016
The customer service at Mahekal is like nothing we have ever experienced. We were so well taken care of and the atmosphere, accomodations, food/beverage, and entertainment were exceptional. While we loved our ocean front cabana, there was not a bad view in the entire resort. Each room has unique features - plunge pools, hammocks, outdoor showers, gorgeous decor and exceptional views. I highly recommend and we can't wait to book our next trip back!
from Granite Bay, California
Submitted on 12-10-2016
My husband and I just returned from a week stay at Mahekal, celebrating our 20th anniversary, and it was truly a wonderful experience. It started with great service and personal attention by the front desk staff (Manuel and Xanet at the front desk were awesome and very helpful). The food was excellent (especially breakfast), and the restaurant/bar staff were incredibly friendly and attentive. We especially appreciated the service we received from Angel and Gerardo. The property was as beautiful ... Read more
from wantagh new york
Submitted on 13-10-2016
We stayed for six nights in the most beautiful beachside bungalow, next to a gorgeous infinity pool. We had made arrangements though the hotel to be picked up at the airport. The ride went smoothly as did our reception at the hotel. We were escorted to our bungalow and it was just lovely and the view from our terrace drop dead gorgeous. I really can't say enough about the wonderful service, the lovely people, from the gardeners to the room staff who always smiled and said hello. We had included ... Read more
from
Submitted on 14-10-2016
Its name is true in itself! We had a magical time. The playa and water was indescribable. Our stay at the resort was beyond our expectations due to the professional, courteous, friendly and hard working staff that make this resort unforgettable. We fell in love with Rogelio. He made our stay so personable and will never forget his sweet and kind demeanor. He was an Angel. Everyone there paid so much attention to our needs - Manuel Sr, Marco, Jerrod and Chicken Little will not go unmentioned! I c... Read more
from Milford, Connecticut
Submitted on 18-10-2016
Loved everything about the place! The staff was friendly, the location was perfect and the food was delicious! They even helped us to arrange transportation to and from the airport. Would definitely go back!
from
Submitted on 30-10-2016
My wife and I vacationed at the Mahekal this past week and we wanted to put a review in to let everyone know what a fantastic place this is to stay. It was everything we had hoped for and more. We wanted to stay away from a "Mega-resort" vacation where we would just be on the resort from start to finish, and instead, find a place that was walking distance to all the great fun in Playa del Carmen. The Mahekal was exactly that. Not only was the location perfect, the resort itself is naturally ... Read more
from
Submitted on 30-10-2016
Mahekal exceeded our expectations and more! This was our first time to Mexico and at Mahekal it will not be our last. The staff was amazing and so generous and knowledgeabl. They always greeted us with smiles and waves which made our day so very special. I can't say enough about them. Rogelio and Angel our waitstaff were so sweet and always gave us hugs and smiles! Fiorentino was just so amazing. They upgraded us to a beachfront room and it was beautiful. To hear the waves crash against... Read more
from Minster, Ohio
Submitted on 31-10-2016
In a word .... FANTASTIC!! Our first time at this resort. My husband and I attended a wedding here on October 18. We stayed in the resort from October 12-19 and we loved it. The staff was very, very attentive. Denise, Tania, Captain David, Captain Oscar, Angel...and so many more made our stay so enjoyable. We celebrated my husband's birthday while we were at the resort and Denisse did a beautiful job decorating our room to surprise him. The resort was clean and the food was some of the best we'... Read more
from San Diego, California
Submitted on 01-11-2016
Sophisticated yet quaint resort with huts that make you feel like you are at a secluded getaway! Yet only 1-2blocks from 5th ave (with blocks and blocks of restaurants/bars/shops). The infinity pool on the beach was awesome! Room was very nice, grounds were lush and serene! But the staff was the best!! They remember your names and make you feel VIP!
from Park City, Utah, United States
Submitted on 01-11-2016
Beautiful palapa accommodations on the best stretch of Beach in town with an easy walk to the sights and sounds of 5th Avenue. The resort feels authentic as opposed to the sterile Hyatt down the beach. I came with a friend but but definitely come back with a girlfriend or spouse as it is very romantic. Last but not least the staff and service were outstanding and would definitely like to give a big shout out to Rogelio Guerra our breakfast server in Las Olas he helped get every day started on th... Read more
from Wilmington, VT
Submitted on 01-11-2016
Location, location, location! On the beach, one block to fifth avenue down the prettiest street in Playa, 3 pools to pick from to find your happy place, reliable wifi, no tv, great staff. Excellent personalized service throughout the resort. We come here year after year and are never disappointed. Weather in October 2016 was not great but we knew going in it was the tail end of hurricane season. A special shout out to restaurant staffer Rogelio, the man with the most amazing smile. He is... Read more
from Houston, Texas
Submitted on 01-11-2016
This is a cute little resort in the middle of massive hotel blocks, we were looking for something different and I was very pleased! The rooms are small and cozy with hammocks on the deck and the beach a short walk away. It was very quite and bars on the resort close early, but there is plenty to do in the area so keep this in mind before booking.
from Pharr, Texas
Submitted on 01-11-2016
Place is very close to 5ta. Avenida which allows you to walk to nearby restaurants and bars. Quiet rooms are perfect since all bungalows are not so close to each other. The two restaurants inside hotel have amazing food and excellent service. Can't wait to go visit this place again.
from laCrosse,WI
Submitted on 03-11-2016
This resort is nothing but wonderful. From the moment we arrived to the second we left we were treated beyond belief. Mahekal is unique in that it is smaller then surrounding imposing resorts. The staff treated us like we were family making sure that everything was to our liking. Every staff member, including the resort manager, did check-in's to make sure we were happy. We have been privileged to get to know several staff members, those being Eric, Fidel, Angel and the ever smiling Rogelio, in... Read more
from Dallas, Texas
Submitted on 08-11-2016
The Mahekal Beach Resort was fantastic! The staff was extremely friendly, helpful and responsive. We had a beach front unit; the view was great and the sound of the surf at night was very soothing. The entire facility was spotless; not a leaf or a piece of paper made it to the ground more than a minute. This is the place to be! Our room was beautiful. We WILL be back! If you want to treat yourself to a relaxing and enjoyable beach vacation, look no further than Mahekal Beach Resort!
from Etna
Submitted on 11-11-2016
This was our second visit to Mahekal and probably at least the 12th to the Yucatan. I just love this place. It is absolutely beauiful. It is lushly landscaped, always clean, maintains a friendly staff, has unobtrusive palapa style structures and absolutely delicious food. With 2 generous meals a day offered, dining is a big part of your experience. Our main servers, Rogelio and Fidel were perfectly attentive and wonderfully sincere.. All of the dining room staff was a delight to interact wit... Read more
from Cleveland, Ohio
Submitted on 17-11-2016
Not much to add to positive reviews earlier in this post. Stayed in an Oceanfront Casita, it was fantastic.Roghelia one of the ladies at the restaurant is great. Everybody else is fantastic and helpful.
from New York City, New York
Submitted on 28-11-2016
My wife and I chose Mahekal Beach Resort to celebrate our 10th Wedding Anniversary and had an AMAZING time. Even with such a special occasion, the resort exceeded our expectations at every turn. The location is wonderful, providing a sense of calm and seclusion but still only a couple of blocks walk from the main tourist drag of Playa del Carmen. The accomodations were gorgeous, simple and clean - no TVs or fanciness, just beautiful, palapa-styled rooms with everything you need to relax comforta... Read more
from Milton
Submitted on 04-12-2016
This beachside property is a gem, sparkling with professional staff at every turn. Even with a garden room, my mother and I could hear the surf every night. Beds are very comfortable with crisp linens. Breakfast is a highlight with great coffee and varied Mexican dishes. Lots of choice in pools but best of all is surfside deck chairs, under tiki huts, with bar and snack service. Beautiful beach for walking. Enjoyed meals at Cocina and especially at Fuega, with inventive flair using wood-burning ... Read more
from San Diego, California
Submitted on 04-12-2016
We are repeat customers to Playa and have found our perfect resort at Mahekal. It might cost a little more than other resorts, but worth every penny. Be sure to get your drinks at the Itzi pool bar - Lupe, the bartender plus Gilberto and Mariano, our servers are fantastic. We spent much of our time on the beach and hanging out at their bar where their service was fantastic. Mahekal, the Itzi bar, and Lupe and guys are great, and will help make your vacation more memorable.
from San Francisco, California
Submitted on 05-12-2016
Upper level ocean view king palapa room is best for privacy & access to the beach and swimming pools. Don't miss breakfast! Sunrise on the hanging beds over the ocean...spectacular!! Reception staff & all staff are extremely accommodating, will absolutely return!
TOP