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TODAY 5/5: Book It for 5 Cents! Details 

Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$334 $86
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,719 $759
Per Guest for 5 Nights
Upscale, modern all-inclusive resort featuring 9 restaurants, 3 pools, a world-class gym, and 1 of the largest spa facilities in the Riviera Maya.
Style: Modern Upscale
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3.0 / 5 BookIt.com Guest Rating
Based on 27 reviews
Room & Rates
Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$334 $86
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated concierge in each room block
  • Unlimited domestic and international beverages, beer, soft drinks, wine, cocktails and bottled water
  • Unlimited dining at six specialty a la carte restaurants, all with air-conditioning
  • In-room mini-bar
  • Free Wi-Fi in lobby and room area provided for one device, for two devices or more extra charges may apply
  • All meals and snacks included every day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • Waiter service at the pool
  • Water sports: windsurfing, sailing and kayaking (depending on ocean conditions)
  • Waiter service on the beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All gratuities included
  • Free Honeymoon Package: One bottle of domestic wine and one fruit basket in the room upon arrival at the resort. Please request Honeymoon Package at time of booking. Marriage Certificate or proof of marriage may be required at check-in.

Room Amenities: One king bed or two double beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
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Superior Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Superior Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$348 $90
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated concierge in each room block
  • Unlimited domestic and international beverages, beer, soft drinks, wine, cocktails and bottled water
  • Unlimited dining at six specialty a la carte restaurants, all with air-conditioning
  • In-room mini-bar
  • Free Wi-Fi in lobby and room area provided for one device, for two devices or more extra charges may apply
  • All meals and snacks included every day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • Waiter service at the pool
  • Water sports: windsurfing, sailing and kayaking (depending on ocean conditions)
  • Waiter service on the beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All gratuities included
  • Free Honeymoon Package: One bottle of domestic wine and one fruit basket in the room upon arrival at the resort. Please request Honeymoon Package at time of booking. Marriage Certificate or proof of marriage may be required at check-in.

Special Amenities:
  • Welcome courtesy upon arrival
  • Fresh beach towels in the room upon arrival
  • Daily stocked mini bar
  • 10% Discount on all Spa treatments only (not valid for products and not combinable with other specials or discounts)
  • One complimentary access to the water circuit of the Spa (per person per stay, not combinable with other specials or promotions)
 
Room Amenities: One king bed or two double beds. This room features furnished a balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
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Superior Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive

Superior Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$361 $94
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated concierge in each room block
  • Unlimited domestic and international beverages, beer, soft drinks, wine, cocktails and bottled water
  • Unlimited dining at six specialty a la carte restaurants, all with air-conditioning
  • In-room mini-bar
  • Free Wi-Fi in lobby and room area provided for one device, for two devices or more extra charges may apply
  • All meals and snacks included every day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • Waiter service at the pool
  • Water sports: windsurfing, sailing and kayaking (depending on ocean conditions)
  • Waiter service on the beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All gratuities included
  • Free Honeymoon Package: One bottle of domestic wine and one fruit basket in the room upon arrival at the resort. Please request Honeymoon Package at time of booking. Marriage Certificate or proof of marriage may be required at check-in.

Special Amenities:
  • Welcome courtesy upon arrival
  • Fresh beach towels in the room upon arrival
  • Daily stocked mini bar
  • 10% Discount on all Spa treatments only (not valid for products and not combinable with other specials or discounts)
  • One complimentary access to the water circuit of the Spa (per person per stay, not combinable with other specials or promotions)
 
Room Amenities: One king bed or two double beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Golden Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Golden Deluxe Garden View Room (344 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$374 $97
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated concierge in each room block
  • Unlimited domestic and international beverages, beer, soft drinks, wine, cocktails and bottled water
  • Unlimited dining at six specialty a la carte restaurants, all with air-conditioning
  • In-room mini-bar
  • Free Wi-Fi in lobby and room area provided for one device, for two devices or more extra charges may apply
  • All meals and snacks included every day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • Waiter service at the pool
  • Water sports: windsurfing, sailing and kayaking (depending on ocean conditions)
  • Waiter service on the beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All gratuities included
  • Free Honeymoon Package: One bottle of domestic wine and one fruit basket in the room upon arrival at the resort. Please request Honeymoon Package at time of booking. Marriage Certificate or proof of marriage may be required at check-in.

Special Amenities:
  • Private and personalized check-in
  • Personalized welcome letter from the General Manager
  • One bottle of red wine upon arrival
  • Fruit plate upon arrival
  • Fresh beach towels in the room upon arrival
  • Daily stocked mini bar
  • 15% discount on all SPA treatments only (not valid for products and not combinable with other specials or discounts)
  • One complimentary access to the water circuit of the SPA (per person per stay, not combinable)
  • Farewell courtesy from Management

Room Amenities: One king bed or two double beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
Hide room details
Golden Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive

Golden Deluxe Partial Ocean View Room (344 sq. ft.) - All-Inclusive

Best Rate Guaranteed
Starting from
$386 $100
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Dedicated concierge in each room block
  • Unlimited domestic and international beverages, beer, soft drinks, wine, cocktails and bottled water
  • Unlimited dining at six specialty a la carte restaurants, all with air-conditioning
  • In-room mini-bar
  • Free Wi-Fi in lobby and room area provided for one device, for two devices or more extra charges may apply
  • All meals and snacks included every day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • Waiter service at the pool
  • Water sports: windsurfing, sailing and kayaking (depending on ocean conditions)
  • Waiter service on the beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All gratuities included
  • Free Honeymoon Package: One bottle of domestic wine and one fruit basket in the room upon arrival at the resort. Please request Honeymoon Package at time of booking. Marriage Certificate or proof of marriage may be required at check-in.

Special Amenities:
  • Private and personalized check-in
  • Personalized welcome letter from the General Manager
  • One bottle of red wine upon arrival
  • Fruit plate upon arrival
  • Fresh beach towels in the room upon arrival
  • Daily stocked mini bar
  • 15% Discount on all SPA treatments only (no valid for products and not combinable with other specials or discounts)
  • One Complimentary access to the water circuit of the SPA (per person per stay, not combinable)
  • Farewell courtesy from Management

Room Amenities: One king bed or two double beds. This room features a furnished balcony or terrace, LCD TV with U.S. channels and pay-per-view movies, direct-dial phone with voice mail, hair dryer, make-up/shaving mirror, ceiling fan, air conditioning, coffee/tea maker and an in-room safe.
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Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive
Rancho El Porvenir, Carretera Federal Chetumal - Puerto Juarez Km. 300, Playa del Carmen, Mexico 77710

Location

This 4-star beachfront resort and spa is located in the Riviera Maya, only a 45 minute drive from the International Airport. The entire family will love this resort, which is just 10 minutes away from Playa del Carmen and the ferry dock to Cozumel. Blue Bay Grand Esmeralda is located in the diverse ecosystem of the Mayan Coastline. This area has a limestone formation and maritime grass as well as native mangrove trees throughout the property. The reefs are structures of formed corals attracted by the quiet and warm waters of the Caribbean where a diversity of fish, sea turtles, conch, lobsters and crabs have their habitats throughout the mangroves. The beach has formed and continues to accumulate sand thanks to the variety of plants which help to retain the sand and dunes.

Why Stay Here

  • Blue Bay Grand Esmeralda Resort and Spa - All-Inclusive has been hand-selected as one of the Top Ten All-Inclusive Family Vacation Resorts. 
  • 24-Hour All-Inclusive Services
  • 6 Specialty a La Carte Restaurants
  • Modern Spa w/ Wide Selection of Services

Resort Details

Upscale, modern all-inclusive resort featuring nine restaurants, three pools with a total area of 9,022ft, a world-class gym, and one of the largest spa facilities in the Riviera Maya with 8,200ft! The property is very spacious and nature is continually respected in the design of this lovely resort. Deluxe Rooms and One Bedroom Suites with special amenities distributed in two 2-3 story buildings, each with an elevator. There are 986 spacious and luxurious rooms with dedicated concierge in each room block, elegantly furnished, well lit and finely decorated, with a terrace to relax and bask in a comfortable ambiance. All the rooms have high-tech amenities such as touch-tone entry and flat-screen TVs. Also standard are wide closets, minibar replenished throughout your stay, digital safety box, telephone, air conditioning, ceiling fan, coffee maker, iron and ironing board, alarm clock, internet access, comfortable bathrooms with bathtub and/or shower and hair dryer. Plus Free Wi-Fi in lobby and room area provided for one device, for two devices or more extra charges may apply.

All-Inclusive Details

  • Dedicated concierge in each room block
  • Unlimited domestic and international beverages, beer, soft drinks, wine, cocktails and bottled water
  • Unlimited dining at six specialty a la carte restaurants, all with air-conditioning
  • In-room mini-bar
  • Free Wi-Fi in lobby and room area provided for one device, for two devices or more extra charges may apply
  • All meals and snacks included every day (buffet breakfast, buffet lunch, buffet or a la carte dinner)
  • Waiter service at the pool
  • Waiter service on the beach
  • Kids Club (nursery, mini-cafeteria, video game room, playground, sports activities)
  • Juniors Club
  • All gratuities included

Accommodation Details

BlueBay Grand Esmeralda offers 979 deluxe air-conditioned rooms and suites, spacious and handsomely decorated with an elegant hint of the old Mayan village with colorful tropical details, spread out in eight 2 and 3 story buildings.

All Deluxe Rooms include either one king bed or two double beds and a full bathroom. Also included is a mini bar with water, beer and soft drinks. Other features include a hair dryer, vanity mirror, air conditioning, digital safe, flat screen satellite TV with pay-per-view channels, telephone, fan, coffee machine, iron/ironing board, clock radio and alarm clock and a balcony or terrace

All Suites include a king bed, full bathroom with hair dryer, vanity mirror, air conditioning, digital safe, mini bar (with water, beer and soft drinks free of charge), flat screen TV, satellite TV, pay-per-view channels, telephone, fan, coffee machine, iron and ironing board, clock radio, alarm clock, and a living room that includes a sofa bed, dining area and an additional full bathroom. Suites with a balcony and outside Jacuzzi, located on the 2nd and 3rd floor. Suites with a terrace and direct access to an outdoor pool, located on the ground floor. Suites with a balcony or terrace, located on the 2nd, 3rd and 4th floor.

Electricity: 110 V (American electrical socket, European plugs require an adaptor)

Restaurants, Lounges & Bars

BlueBay Grand Esmeralda offers a wide selection of restaurants where you can taste the best meals. If you want to make a previous reservation in the specialty restaurants please feel free to contact the BlueBay Grand Esmeralda concierge service email at: concierge.esmeralda@bluebayresorts.com.

  • Festival Restaurant - Dinner buffet service with international and thematic dinners. Dress code is casual, reservations are not required.
  • Jaal-Ha Restaurant - International buffet open for breakfast and lunch. Located near the Beach. There is no dress code, reservations are not required.
  • Don Isi Restaurant - Mexican cuisine a la carte for dinner. Located in the specialty restaurants area. Dress code is casual elegance, reservations are not required.
  • Il cuore Di Rossi Restaurant - Serving a la carte Italian Cuisine. Located in the specialty restaurants area. Dress code is casual elegance, reservations are required.
  • Restaurant L Atelier - French show cooking cuisine, serving a la carte for dinner. Located in the specialty restaurants area. Dress code is casual elegance, reservations are required.
  • El Pescador Restaurant - Seafood a la carte specialties near the beach. Dress code is casual, reservations are required.
  • Steak House Restaurant - Fine steak cuts and other a la carte specialties, near the beach. Dress code is casual, reservations are required. 
  • Asian Restaurant - Oriental fusion food and other Asian a la carte specialties. Located behind the Spa and near the swimming pool. Dress code is casual elegance, reservations are required.
Dress Code Policy
Casual: Bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Ladies must wear a bathing suit wrap or cover-up.
Casual Elegance: Sneakers/tennis shoes or sandals, dress shirts with sleeves. No sleeveless shirts or flip-flops and long pants required for men.

Bars and Lounges
Enjoy your preferred drink in any of the resort lounges and bars, in the beach, in the swimming pool or in your own room... discover the exclusive 24-hour all-inclusive service.

Pools & Spas

The most modern and advanced facilities benefiting from a luxurious, modern environment. Both hotel guests and visitors will have the opportunity to relax and enjoy the many benefits of the water. The range offers a wide selection of services such as: hydrotherapy, facials, body treatments, therapies, packages and treatments, all designed to meet each and every one of your needs and above all to provide you with the results that you expect and deserve. Each service includes a broad explanation guided by professional therapists, to attain absolute well-being of the body, mind and spirit, where attention to detail and high quality of service are just some of the resorts priorities. Enjoy the thermal bath circuit Labyrinth of Sensations, consisting of footbath, active pool, vapor, sauna, Scottish shower, plunge pool, thermal pool and relaxation area.

Weddings

Weddings:
Blue Bay Grand Esmeralda captures visitors with its soft sand beaches, top level attention and the lush natural environment that surrounds it. If this seems the perfect setting for your dream wedding, allow the experts to create an extraordinary event for your special day. Exchange vows in the gardens or right on the beach. Enjoy a great party in an elegant salon. Host an intimate rehearsal dinner in the pleasant shore of the Caribbean Sea. The versatile dining rooms and terraces can be adapted for celebrations of between two and three hundred people. The staff will guarantee you that every attraction, sound and flavor is carefully chosen to reflect your individuality. For information please contact the BookIt.com groups department at groups@bookit.com.

Free Honeymoon Package:
One bottle of domestic wine and one fruit basket in the room upon arrival at the resort. Please request Honeymoon Package at time of booking (marriage certificate or proof of marriage may be required at check-in).

AMENITIES:
  • 24 Hour Room Service (+)
  • 24 Hour Security
  • 24-Hour Front Desk
  • All-Inclusive
  • Babysitting (+)
  • Banquet Facility (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Billiards
  • Business Services (+)
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Gazebo
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Handicap Services
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • Outdoor Pool
  • Parking
  • Pool Area Bar
  • Properties with Word of Mouth Testimonials
  • Sauna (+)
  • Spa Services (+)
  • Steam Room (+)
  • Tennis Courts
  • Theater
  • Top 10 Hotel
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.0 / 5
Based on 27 reviews
from Columbus, Ohio
Verified Traveler
Submitted on 04-25-2016
Would Return or Recommend: Yes
My husband and I have been here twice, both times we absolutely loved it! The resort is so beautiful with extremely friendly workers. It is constantly being maintained. The food is excellent, definitely a must to make reservations for dinner, it is worth it! We can't say enough nice things about The Blue Bay and will definitely be returning!
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from Coeur D Alene, Id
Verified Traveler
Submitted on 04-02-2016
Would Return or Recommend: Yes
This was a "girls trip" with my sister and my daughter. We loved the resort; it's a large complex away from the Cancun frenzy. Our room was just a step away from the large pool and the beach. The staff was always friendly and helpful. The only room problem we had was the AC dripping water on the floor, but that's what ACs do so we just kept a towel under it. Although there is not a swim-up bar, the walk-up bar and restaurant are only a few feet away! The pool has several areas; covered... Read more
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from Mountain Lake, Mn
Verified Traveler
Submitted on 03-13-2016
Would Return or Recommend: Yes
Our room was front and center to the pool and the swing bar with a great ocean view. Bring bug spray, there are mosquitoes! Service was great. Staff was really friendly. Go to the left on the beach and you'll find a sandy walk out space into the ocean. We'd go back again.
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from
Verified Traveler
Submitted on 03-12-2016
Would Return or Recommend: Yes
This resort was wonderful. All the food was very good. All the staff were very friendly and helpful. The only thing I missed was a swim up bar - they have large pools, but not one swim up bar.
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from
Verified Traveler
Submitted on 08-29-2015
Would Return or Recommend: No
No real A/C in any of the restaurants, and you'll find yourself spending most of your time in your room. The management is disgruntled and couldn't care less if you're on vacation. To put it simply don't go here. Choose any other smaller resort, and you'll be happy.
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from Chicago, Il
Verified Traveler
Submitted on 05-13-2015
Would Return or Recommend: No
I have to say this was my least favorite hotel to vacation at ... and I have stayed in the area many times. I was very disappointed with my stay at this resort for the following reasons: Rooms were VERY out dated, mold on ceiling in bathroom. Ceiling above tub was ready to fall in. Sink faucet ready to fall apart. Absolutely no sound proofing within the building walls .. Did not get one night of sleep without being wakened by slamming doors or noise from room above. The service was terrible. Mo... Read more
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from Winnipeg, Mb
Verified Traveler
Submitted on 04-24-2015
Would Return or Recommend: Yes
Well I don't know how people can rate this resort with such bad reviews , for Bining our first time in Mexico I loved the resort it was very clean and I have ocd so saying that it was very clean the staff was great to , everybody was friendly including the guests we meet lots of new friends , the food in the buffet was great the pools were clean and lots of loungers to relax on yes you need to reserve your dinners each night except for the buffet area so what's the big deal we stayed two weeks ... Read more
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from
Verified Traveler
Submitted on 03-25-2015
Would Return or Recommend: Yes
Rooms need updates. Bath room sink drain not working. Mold on ceiling . Very old showers/ mirrors paint off frame cracks in ceiling . Fan just shook like crazy and was loud. Came to fix it twice still was not fixed. Patio door would not lock it was broke came twice still broke. Room stayed very clean so we dealt with it. One waitress at the main pool. Very slow we really needed to get our own drinks. Weather was nice every day so I guess we looked passed allot of the issues. Staff was very frein... Read more
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from Bow , Nh
Verified Traveler
Submitted on 02-26-2015
Would Return or Recommend: Yes
We returned from our trip last week and I had to take the time to write a review. We had a BLAST ! This resort was clean and everyone was very friendly . The food was amazing. The only request was to start the nightly beach parties at 10pm instead of 11. But other than that this place was awesome. We will be back. Thank you for an awesome time.
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from H, Pa
Verified Traveler
Submitted on 01-10-2015
Would Return or Recommend: No
This hotel is beautiful and clean but the staff is very unfriendly and some are down right rude. This is not true of everyone, but the majority! The worst is the restaurant seating staff who don't allow large groups to move tables to sit together or tell you that you all must order the same dish if you wish to dine together, even when the restaurant is nearly empty! Over new years celebration there was nothing open by the buffet and we were limited to 2 hours and for the table and 1 hour to ac... Read more
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