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Azul Fives by Karisma - Gourmet All-Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Room rates from:
$257 $180
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$1,619 $1,059
Per Guest for 5 Nights
Based on 4446 reviews
Featuring the renowned gourmet all-inclusive concept, the Azul Fives Hotel, by Karisma features oversized, luxurious, tastefully designed one, two and
Room & Rates
Deluxe Room (527 sq. ft.) - Gourmet All-Inclusive - Azul Fives by Karisma - Gourmet All-Inclusive - 1

Deluxe Room (527 sq. ft.) - Gourmet All-Inclusive

Starting from
$257 $180
Per Adult Nightly


Gourmet All-Inclusive Plan Includes:


  • Welcome glass of sparkling wine
  • 24-Hour room service
  • All meals at the on-site restaurants
  • All domestic and international alcoholic and nonalcoholic beverages
  • Kids Club (4-12 years)
  • Use of fitness center
  • Kids menu
  • Use of snorkeling equipment
  • Concierge and vacation planner services
  • All taxes and gratuities
  • Daily and nightly entertainment
  • Amenities for babies (subject to availability) including a stroller, pack and play, baby bottle warmer, baby bottle sterilizer, baby food, baby monitor, baby basin and high chairs

Amenities: The 527 sq. ft. Deluxe Room features a large balcony or terrace with garden views. Bedding includes two double beds. The rooms are air-conditioned and have a minibar. Bathrooms feature a rain forest shower, double sinks with marble counter-tops, bath amenities, deluxe bathrobes, a hair dryer and a magnifying vanity mirror. Other features include a LCD flat-screen cable TV with DVD player, iPod dock, night table, clock radio with alarm, safety deposit box, iron/ironing board, coffeemaker and a direct dial telephone.


Maximum Occupancy: Two adults and Two Children.

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One Bedroom Essence Suite (700 sq. ft.) - Gourmet All-Inclusive - Azul Fives by Karisma - Gourmet All-Inclusive - 3

One Bedroom Essence Suite (700 sq. ft.) - Gourmet All-Inclusive

Starting from
$290 $204
Per Adult Nightly
Gourmet All-Inclusive Plan Includes:

  • Welcome glass of sparkling wine
  • 24-Hour room service
  • All meals at the on-site restaurants
  • All domestic and international alcoholic and nonalcoholic beverages
  • Kids Club (4-12 years)
  • Use of fitness center
  • Kids menu
  • Use of snorkeling equipment
  • Concierge and vacation planner services
  • All taxes and gratuities
  • Daily and nightly entertainment
  • Amenities for babies (subject to availability) including a stroller, pack and play, baby bottle warmer, baby bottle sterilizer, baby food, baby monitor, baby basin and high chairs

Honeymoon and Anniversary Package
Complimentary package when booking a five night stay or longer.
  • Private gourmet four course romantic dinner on the beach
  • Chefs special gourmet breakfast in bed
  • Two for one beachfront sky massages
  • Chilled bottle of domestic champagne delivered to the room upon arrival
  • One night anniversary return stay voucher
  • Complimentary Wi-Fi
  • 15% Discount on spa services
  • Romantically decorated suite with rose petals aromatherapy and candles and a fresh tropical flower arrangement in room

Amenities: All accommodations are provided with air conditioning, Smart TV 42” LCD flat screen (some applications are available on Smart TV at additional cost; enjoy the pleasure of watching a movie from your room from the comfort of your bed), Bluetooth radio/alarm clock, either a king size or two double size beds, night table, deluxe bathrobes, safety deposit box, amenity kit, fully stocked Mini bar, iron and ironing board, coffee maker, and direct dial telephone. All bathrooms feature a rainforest shower, sinks with backlit frosted glass tops, bath amenities, a hair dryer and a magnifying vanity mirror. All suites also feature a balcony or terrace.

The One Bedroom Essence Suite of 700-square-foot. offers a separate living room with modern furnishings and a double pull out sofa bed, a modern kitchenette (refrigerator, microwave, oven and stove) and a dining table for six. There is a terrace/balcony off the living room and bedroom with a garden view. The master bedroom is furnished with a king size bed, his & hers sinks with backlit frosted glass tops, a walk in “rain forest” shower, a private toilet cabin, bath amenities, a hair dryer and a magnifying vanity mirror.


Maximum Occupancy: 4 guests. Up to Two adults or Two adults and Two children.


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One Bedroom Jacuzzi Suite (1,119 sq. ft.) - Gourmet All-Inclusive - Azul Fives by Karisma - Gourmet All-Inclusive - 4

One Bedroom Jacuzzi Suite (1,119 sq. ft.) - Gourmet All-Inclusive

Starting from
$324 $227
Per Adult Nightly

Gourmet All-Inclusive Plan Includes:


  • Welcome glass of sparkling wine
  • 24-Hour room service
  • All meals at the on-site restaurants
  • All domestic and international alcoholic and nonalcoholic beverages
  • Kids Club (4-12 years)
  • Use of fitness center
  • Kids menu
  • Use of snorkeling equipment
  • Concierge and vacation planner services
  • All taxes and gratuities
  • Daily and nightly entertainment
  • Amenities for babies (subject to availability) including a stroller, pack and play, baby bottle warmer, baby bottle sterilizer, baby food, baby monitor, baby basin and high chairs

Honeymoon and Anniversary Package
Complimentary package when booking a five night stay or longer.
  • Private gourmet four course romantic dinner on the beach
  • Chefs special gourmet breakfast in bed
  • Two for one beachfront sky massages
  • Chilled bottle of domestic champagne delivered to the room upon arrival
  • One night anniversary return stay voucher
  • Complimentary Wi-Fi
  • 15% Discount on spa services
  • Romantically decorated suite with rose petals aromatherapy and candles and a fresh tropical flower arrangement in room

Amenities: The 1,119 sq. ft. One Bedroom Suite is decorated with art lamps, sculptures and large paintings on the walls. It offers a complete separate living room with modern furnishings and a sleeper sofa; a large kitchen with granite counter-tops, refrigerator, microwave, oven, and stove; a dining table for eight; and a powder room. There is a terrace/balcony off the living room and bedroom. The master bedroom is furnished with a king bed, a ceiling fan, and a deluxe Jacuzzi for two. The master bathroom has a double sink with marble counter-tops, a walk in rain forest shower and a private toilet cabin. The suites are air-conditioned and have a minibar. Other features include a LCD flat-screen cable TV with DVD player, iPod dock, night table, clock radio with alarm, safety deposit box, iron/ironing board, coffeemaker and a direct dial telephone.


Maximum Occupancy: 6 guests. Up to Four adults or Two adults and 2 children.


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One Bedroom Essence Swim Up Suite (700 sq. ft.) - Gourmet All-Inclusive - Azul Fives by Karisma - Gourmet All-Inclusive - 2

One Bedroom Essence Swim Up Suite (700 sq. ft.) - Gourmet All-Inclusive

Starting from
$390 $274
Per Adult Nightly
Gourmet All-Inclusive Plan Includes:

  • Welcome glass of sparkling wine
  • 24-Hour room service
  • All meals at the on-site restaurants
  • All domestic and international alcoholic and nonalcoholic beverages
  • Kids Club (4-12 years)
  • Use of fitness center
  • Kids menu
  • Use of snorkeling equipment
  • Concierge and vacation planner services
  • All taxes and gratuities
  • Daily and nightly entertainment
  • Amenities for babies (subject to availability) including a stroller, pack and play, baby bottle warmer, baby bottle sterilizer, baby food, baby monitor, baby basin and high chairs

Honeymoon and Anniversary Package
Complimentary package when booking a five night stay or longer.
  • Private gourmet four course romantic dinner on the beach
  • Chefs special gourmet breakfast in bed
  • Two for one beachfront sky massages
  • Chilled bottle of domestic champagne delivered to the room upon arrival
  • One night anniversary return stay voucher
  • Complimentary Wi-Fi
  • 15% Discount on spa services
  • Romantically decorated suite with rose petals aromatherapy and candles and a fresh tropical flower arrangement in room

Amenities: All accommodations are provided with air conditioning, Smart TV 42” LCD flat screen (some applications are available on Smart TV at additional cost; enjoy the pleasure of watching a movie from your room from the comfort of your bed), Bluetooth radio/alarm clock, either a king size or two double size beds, night table, deluxe bathrobes, safety deposit box, amenity kit, fully stocked Mini bar, iron and ironing board, coffee maker, and direct dial telephone. All bathrooms feature a rainforest shower, sinks with backlit frosted glass tops, bath amenities, a hair dryer and a magnifying vanity mirror. All suites also feature a balcony or terrace.

The One Bedroom Essence Suite of 700-square-foot. offers a separate living room with modern furnishings and a double pull out sofa bed, a modern kitchenette (refrigerator, microwave, oven and stove) and a dining table for six. There is a terrace/balcony off the living room and bedroom with a garden view. The master bedroom is furnished with a king size bed, his & hers sinks with backlit frosted glass tops, a walk in “rain forest” shower, a private toilet cabin, bath amenities, a hair dryer and a magnifying vanity mirror.

Guests can step right into the main pool and water deck in front of their suite’s patio.

Maximum Occupancy: 4 guests. Up to Two adults or Two adults and Two children.


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Two Bedroom Suite (1,710 sq. ft.) - Gourmet All-Inclusive - Azul Fives by Karisma - Gourmet All-Inclusive - 5

Two Bedroom Suite (1,710 sq. ft.) - Gourmet All-Inclusive

Starting from
$581 $408
Per Adult Nightly

Gourmet All-Inclusive Plan Includes:


  • Welcome glass of sparkling wine
  • 24-Hour room service
  • All meals at the on-site restaurants
  • All domestic and international alcoholic and nonalcoholic beverages
  • Kids Club (4-12 years)
  • Use of fitness center
  • Kids menu
  • Use of snorkeling equipment
  • Concierge and vacation planner services
  • All taxes and gratuities
  • Daily and nightly entertainment
  • Amenities for babies (subject to availability) including a stroller, pack and play, baby bottle warmer, baby bottle sterilizer, baby food, baby monitor, baby basin and high chairs

Honeymoon and Anniversary Package
Complimentary package when booking a five night stay or longer.
  • Private gourmet four course romantic dinner on the beach
  • Chefs special gourmet breakfast in bed
  • Two for one beachfront sky massages
  • Chilled bottle of domestic champagne delivered to the room upon arrival
  • One night anniversary return stay voucher
  • Complimentary Wi-Fi
  • 15% Discount on spa services
  • Romantically decorated suite with rose petals aromatherapy and candles and a fresh tropical flower arrangement in room

Amenities: Specially designed for families and friends, these suites offer 1,710 sq. ft. of interior space. The Two Bedroom Suite is decorated with art lamps, sculptures and large paintings on the walls. It offers a complete separate living room with modern furnishings and a sleeper sofa; a large kitchen with granite counter-tops, refrigerator, microwave, oven, and stove; a dining table for eight; and a powder room. There is a terrace/balcony off the living room and bedroom. The master bedroom is furnished with a king bed, a ceiling fan, and a deluxe Jacuzzi for two. The master bathroom has a double sink with marble counter-tops, a walk in rain forest shower and a private toilet cabin. The second bedroom is furnished with two double beds, an LCD flat screen TV with DVD player; a private marble top bathroom with a double sink, a rain forest shower, a magnifying vanity mirror and deluxe bathrobes. The suites are air-conditioned and have a minibar. Other features include an iPod dock, night table, clock radio with alarm, safety deposit box, iron/ironing board, coffeemaker and a direct dial telephone.


Maximum Occupancy: 6 Guests. Up to Four adults and 2 kids or Three Adults and 3 Kids

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Azul Fives by Karisma - Gourmet All-Inclusive
Predio El Limonar Fraccion 2, Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico 77710

Accommodations

The 360 oversized luxury suites at the Azul Fives by Karisma are tastefully designed in a contemporary architectural style. Guests will love the lush tropical gardens which frame views of both the Caribbean Sea and the hotels many crystal clear pools. All accommodations are provided with air conditioning, LCD flat screen cable television with DVD player, iPod dock, either a king bed or two double beds, night table, radio/alarm clock, deluxe bathrobes, safety deposit box, amenity kit, minibar, iron and ironing board, coffee maker, and direct dial telephone. Bathrooms feature a rainforest shower, double sinks with marble countertops, bath amenities, a hair dryer and a magnifying vanity mirror. All suites also feature oversized balconies or terraces. For additional convenience all buildings at the Azul Fives Hotel are equipped with elevators.

Optional Services and Amenities Available at an Additional Cost

  • Babysitting and nanny services
  • Beachfront massage
  • Scuba diving trips, certification, rental equipment and
  • deep sea fishing
  • Car rental and limousine service
  • 24-Hour medical service
  • Transportation to Playa Del Carmen
  • Packages: golf, cultural, horseback riding, night
  • Cruises, nightlife and water sports
  • Private yoga instructor
  • Private tennis instructor
  • Private fitness trainer
  • Sauna and steam room
  • Romantic or family dinners on the beach
  • International wine selection from the hotel`s cellar
  • Private dining arrangements
  • Fax services, internet services and international phone calls
  • Laundry services
  • Money exchange
  • Wireless and in-room internet
  • Blue Shop
  • Special wedding, honeymoon and anniversary packages
  • In-room movie selection
  • Barbecue on the roof top


In-room Services Available at an Additional Cost

  • Private chefs are available for your dining pleasure as you relax in the privacy of your suite and enjoy tailor made menus on request
  • BBQ packages including cocktail trays with your selected ready to cook items
  • Family style room service options

On-site Dining at Gourmet Restaurants
Azul Fives beckons travelers with a taste for culinary excellence with four gourmet restaurants serving a la carte cuisine prepared to order from the freshest ingredients. To enhance the unique dining experience, please comply with the casual-elegant dress code in all gourmet restaurants. Ladies can wear capri pants, dresses, skirts, long pants, shoes and dress sandals.

  • Sea Olive - Cuisine Du Soleil: The French Riviera, coastal cuisines of Mediterranean and Mexican flair is what inspires the flavors of Sea Olive. The menu features fresh, authentic dishes to satisfy even the most discerning palate. Dine inside this contemporary restaurant or enjoy a la fresco dining on the outdoor terrace, complete with spectacular ocean views. Sea Olive serves lunch 12:00pm - 5:00pm and dinner 5:00pm - 10:00pm.
  • Tsuki - Pacific Rim Cuisine: Enjoy the unique flavors of the Pacific Rim. Tsuki offers a sushi bar along with various other Asian fares, all a la carte and cooked to perfection. For additional comfort while dining it features a fully air-conditioned dining room. Guests can enjoy beach views and an intimate ambience at this restaurant. Tsuki serves dinner 5:30pm - 10:00pm. Reservation are required, adults only on Thursday nights.
  • Flavours - World Cuisine: Flavours serves a la carte favorites from around the world. This restaurant provides a very relaxed and family oriented atmosphere where guests can enjoy a variety of mouthwatering preparations and cool off in the air-conditioned space. Also, guests can enjoy spectacular views of a true cenote, which is a natural winding river unique to the destination. Flavours serves breakfast 6:30am - 12:00pm and dinner: 5:30pm - 10:30pm.
  • Arezzo - Italian: Located in front of the Caribbean ocean with floor to ceiling windows for an unobstructed view of the Island of Cozumel. Arezzo is an open kitchen Italian restaurant where the emphasis is on originality, culinary authenticity and flavor. An array of freshly made pastas, stone oven pizzas and grilled to perfection seafood, poultry and meats compose a mouthwatering menu. Peek into glass wine cabinets to find up to 110 labels of wine options for that special dinner. Arezzo serves dinner: 5:30pm - 10:00pm. Reservation are required, adults only on Monday nights. Easy access by a panoramic elevator.
  • Oriola Beach Club Grill: Relaxed beachfront dining, with colorful decor and views of the endless blue ocean. Awaken your senses and delight the palates with a variety of fresh salads, sumptuous wraps and traditional tacos. For a mouthwatering explosion of flavors, try the Boutique Burger. With over 10 signature burgers, each one is ambitious and delicious; an innovative approach to the classic Burger. Opening hours are seasonally adjusted lunch 12:00pm - 4:00pm and dinner 5:30pm - 10:00pm. Also available for private dinner parties for 20 or more.

Bars and Lounges
  • Zky Bar: Providing guests with nightly entertainment, Zky Bar is the perfect place to spend a night out and enjoy cocktails under the stars. This sophisticated Zky Bar and Lounge has a second floor location to take in the views of the Caribbean with Cozumel in the distance. Guests can enjoy their live music, dancing and entertainment here every night of the week, and sample the trendy cocktail list. Grab one of the king-size lounge beds lining the outside terrace edge with cocktail service for a relaxed evening. Zky Bar is open 5:30pm - 1:00am. Adults only after 11:00pm.
  • Breeze: This beachfront swim-up bar is an ideal place to relax with your feet in the water. Here you can read under the shade of large trees and tropical palms or simply soak up the sun while enjoying a chilled beverage. Choose your favorite signature cocktail, or opt for a frozen colada or mixed tropical fruit juice. Breeze is open 10:00am - 6:00pm.
  • Lizards: This pool bar and terrace offers a delightful selection of light bites, hamburgers, sandwiches and kebabs. Sample local favorites like Mexican coffee, fresh juices, margaritas or beers. The bar is open 10:00am - 6:00pm; the gourmet corner is open 11:00am - 5:00pm.
  • Palmas: The Palmas swim-up bar serves light bites and sandwiches, as well as a number of beverages from tea to your favorite cocktail. The bar is open 10:00am - 6:00pm; the gourmet corner is open 11:00am - 5:00pm.
  • Kafeina: Sit back and enjoy a cup of delicious gourmet coffee at Kafeina. Also serves one-of-a-kind smoothies, signature Frapps and home baked treats; the menu satisfies all tastes. With its bright, airy atmosphere and convenient location, Kafeina is an excellent spot to pass time chatting with family and friends, browsing the internet, or reading with a gourmet espresso drink. Located near Vassa Spa and the main lobby. Kafeina is open 7:00am - 10:00pm. Subject to seasonal adjustments.

Kid Clubs

  • Azulitos Playhouse: (6 months 5 years) Fisher-Price brand toys lending library, baby gear and daily themed play groups.
  • Azultios Kids Club: (4 - 12 years old) Daily activities program for children 4-12 years old. Activities include exclusive kid`s pool, mini-soccer, arts and crafts, exclusive MY GYM programs and a video games room. Open 9:00am - 9:00pm, closed 5:00pm - 7:00pm. Children under 4 years old require adult supervision.
  • Breeze Teens Club: (13 - 17 years old) The Breeze Teens Club has many features including DJ challenge with the virtual DJ for iPad, screens displaying the latest movies, music videos or important sporting events, Xbox and Wii, social media corner featuring 21.5 iMacs with free internet, Free Wi-Fi available throughout the club, outdoor patio and fire pit area, pool tournaments and a snack area with popcorn and soft drinks. Open 11:00am - 11:00pm.

Vass Spa and Fitness Center
Vassa Spa is designed with an elegant, tropical Zen ambience overlooking a cenote. The spa and fitness center has over 15,000 square-feet with 11 treatment rooms including a couples suite, bridal suite, and kid`s suite. A variety of treatments are offered to sooth the body and mind. Massages include anti-stress, Swedish, sports and relaxing. Reflexology and shiatsu facials include deep cleansing and moisturizing. Special body treatments include a hydrotherapy circuit beauty salon, manicure, pedicure and braids. Special spa packages are available.

THE ESSENCE SECTION

The 64 bright, intimate and contemporary suites are tastefully designed to showcase the nearby natural attributes of the property. Guests will love the lush tropical gardens, the pristine pools of the nearby cenote and mesmerizing view of the nearby mangrove, often visited by our local troop of Spider Monkeys.
For additional convenience all buildings are equipped with elevators. All accommodations are provided with air conditioning, Smart TV 42 LCD flat screen (some applications are available on Smart TV at additional cost; enjoy the pleasure of watching a movie from your room from the comfort of your bed), Bluetooth radio/alarm clock, either a king size or two double size beds, night table, deluxe bathrobes, safety deposit box, amenity kit, fully stocked Mini bar, iron and ironing board, coffee maker, and direct dial telephone.
All bathrooms feature a rainforest shower, sinks with backlit frosted glass tops, bath amenities, a hair dryer and a magnifying vanity.


Complimentary Gourmet Honeymoon and Anniversary Package


  • Private gourmet four course romantic candlelit dinner on the beach
  • Beachfront sky massage 2 X 1 offer
  • Chilled bottle of champagne delivered to room upon arrival
  • One night anniversary return stay voucher*
  • Complimentary use of WIFI
  • 15% discount on spa services
  • Romantically decorated suite with rose petals, aroma therapy and candles
  • following private dinner
  • Fresh tropical floral arrangement in room
  • Chefs special gourmet breakfast in bed morning after dinner
  • Complimentary when booking a 5 night stay or longer in a qualifying category

 

Requirements

  • Valid in North America market only.
  • Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.
  • Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.
  • Available for purchase in lower categories for $750usd per couple.
  • One massage must be purchased to receive one of equal or lesser value complimentary.
  • One night return stay voucher valid for future stays of 5 nights or longer, non-transferable, holidays excluded and must be used within 395 days of check out date.
  • Package inclusions may vary without previous notice.
  • Not combinable with any other promotion unless otherwise specified.
  • Only available when qualifying category is purchased.
  • Not valid for any reservations traveling with a group or wedding party.

All-Inclusive Details

Your Gourmet All-Inclusive Plan Includes:

  • Welcome glass of sparkling wine
  • 24-Hour room service
  • All meals at the on-site restaurants
  • All domestic and international alcoholic and nonalcoholic beverages
  • Kids Club (4-12 years)
  • Use of fitness center
  • Kids menu
  • Use of snorkeling equipment
  • Concierge services
  • All taxes and gratuities
  • Daily and nightly entertainment
  • Amenities for babies (subject to availability) including a stroller, pack and play, baby bottle warmer, baby bottle sterilizer, baby food, baby monitor, baby basin and high chairs

AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • AAA 4-Diamond Resorts
  • ATM Machine
  • Adjoining Rooms
  • All-Inclusive
  • Audio/Visual Equipment (+)
  • Babysitting (+)
  • Banquet Facility (+)
  • Beach Bar
  • Beach Service
  • Beauty Shop/Salon (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Child Programs
  • Children's Play Area
  • Children's Program
  • Coffee Shop
  • Complimentary Use of Bathrobe and Slippers
  • Condo-Style Accommodations
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Exercise Gym
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Fitness Facility
  • Free Parking
  • Golf (nearby) (+)
  • Great for Kids
  • Guest Activity Desk
  • Honeymoon Amenities
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Kiddie Pool
  • Kids Club
  • Kitchenette
  • Laundry/Valet service (+)
  • Live entertainment
  • Lounges/Bars
  • Luxury Resorts
  • Massage Services (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports (+)
  • Oceanfront Pool
  • On-Site Convenience Store (+)
  • On-Site Dive Shop (+)
  • On-Site Entertainment
  • Outdoor Pool
  • Parking
  • Pool Area Bar
  • Poolside Bar
  • Porter / Bellhop
  • Public Internet Access (+)
  • Safe deposit box
  • Scuba Diving (nearby) (+)
  • Security Guard
  • Shopping (nearby) (+)
  • Snack Bar
  • Solarium
  • Spa Services
  • Sun Deck
  • Swimming Pool
  • Tennis court
  • VIP Rooms
  • Wake-Up Service
  • Wedding Services (+)
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4446 reviews
from Hertfordshire, United Kingdom
Submitted on 25-05-2016
Just returned from the Azul Fives and had an amazing two weeks. Everything was luxurious. Gourmet all inclusive plan is excellent and staff and service is unbelievable. One man in particular David from the entertainment team was very friendly and always made us feel welcome to join in with activities! Would definitely return especially as rooms are being renovated!
from Frisco, Texas
Submitted on 25-05-2016
My Husband & I could not have enjoyed ourselves more in the sun, sand and beach. The Fives was wonderful, so much so we decided to purchase a two bedroom condo for investment and later to retire within the next 5-7 years. If you are interested in details on acquiring property within The Fives contact Alejandro Cortizo! He answered all our questions concisely, very professional and he address many detailed questions regarding purchasing a Condo in The Fives. We left knowing we had purchased o... Read more
from Birmingham, United Kingdom
Submitted on 25-05-2016
We spent 2 weeks at this resort from the 7th-21st May and what a fabulous time we had. This was our first holiday with our 20 month old toddler and we wanted everything to be perfect, which it was. The staff are just amazing they all knew my baby by name and made a real fuss of him every time they saw him which made my day, a special mention to Ruth,Kevin,David,Mario & Fransisco from the entertainment team who were all fab with my toddler, he took a shine to them all. The food was outstandin... Read more
from Milwaukee, Wisconsin
Submitted on 25-05-2016
We just got back from our dream wedding at Azul Fives. We had a group of 60 and everyone was happy with their stay. The resort is beautiful ‚?? not too big, not too small; rooms are clean, comfortable and homey; food is delicious, but the level of service and staff is what makes Azul Fives stand out. The monkeys ‚?? they were an added bonus! Look for them by Villa 4. We started our trip and wedding planning journey with Nancy Finn from My Island Getaways. Nancy was instrumental in helping ... Read more
from
Submitted on 25-05-2016
We had a great time at Azul Fives and at their prime Italian restaurant Arezzo! Beautiful sunset view, exquisite food and excellent service. Much thanks to our waiter Nicolas and his choice of wine. Overall a very pleasant experience
from
Submitted on 04-06-2016
Our daughter had her destination wedding here. Sincerely, they have many great things in place, but regularly missed on managing the details of our experience. Golf carts were great transport for the grandparents around the facility. The sky deck was the perfect location for the wedding too.
from Kent
Submitted on 05-06-2016
Returned from the Azul Fives hotel a week or so ago after spending a week there with my boyfriend - and I can say that a week was definitely not long enough! We had an amazing time and I just wanted to give you the highlights ARRIVAL Upon arrival we were greeted by friendly and efficient staff. Check-in was easy and quick and we were then escorted to our room in Villa 2 which was a short walk from reception. ROOM We stayed in Villa 2 on the 2nd floor and the room was a decent size, clean and ... Read more
from
Submitted on 05-06-2016
I stayed here for a week in the middle of May along with my fiancé and two children (age 3 and 17). We traveled over my oldest birthday. I would say our vacation was just OK. We got to the resort around noon, but our room wasn't ready. This was a little tough with a 3 year old after traveling since 2 am, but in all fairness, it is noted that check-in isn't until 3pm. I worked with a travel agent and put in a building request over 4 months prior to the trip. We requested to stay in building 4... Read more
from King's Lynn, United Kingdom
Submitted on 06-06-2016
Visited the hotel in May 2016. From the moment we arrived, the staff could not do enough for us. The check in process was fast and effective with friendly service. We stayed in block 12, on the ground level. The room had a garden boarder so we didn't feel overlooked. The room itself was very big for the two of us with full kitchen, dining area and lounge area. The room was cleaned daily to a good standard. Service in all the restaurants was great with good food. The staff very attentive ... Read more
from Detroit, Michigan
Submitted on 06-06-2016
Just got back from Azul Fives a couple days ago and had an amazing week! There are so many things to do at this resort- the entertainment staff keep busy with activities throughout the day, including water aerobics, bi-weekly yoga, volleyball, etc and there are shows/activities scheduled every night. The entertainment staff (particularly Ruth, Mario, Kevin, Paco, David, and Rolando) are amazing and made it a very memorable week. There are three different pools at the resort, but I spent most ... Read more
from
Submitted on 21-06-2016
This resort grounds are gorgeous and with the improvements they are making to the buildings, I suspect things will only get more impressive. We had a 2 bedroom sky suite. It was very spacious. The furniture was comfortable. One draw back was that the 2 bedrooms are set up essentially as separate lock out units with a connected entryway - it didn't really feel like a single unit and our youngest daughter did not feel comfortable sleeping so far away from us, so my husband and I slept separate... Read more
from
Submitted on 21-06-2016
We stayed at Azul Fives this June for 2 weeks all inclusive and it was the best!! We went as a couple aged 21 and 23. Food: We tried the thai, french, italian and the sea olive restaurant. All of the food was amazing at each one, the thai being my personal favourite, service was amazing at each one. However we were a little disappointed in the reservation system they had, some nights we were told reservation wasn't needed for some restaurants and others it was needed. They also closed the fren... Read more
from mannford ok
Submitted on 21-06-2016
Our family recently visited the Azul Fives Hotel for our daughter's wedding. The week was absolutely one of the best we have had when visiting Mexico. Our rooms were spacious, extremely clean and inviting. The in room amenities were great. The hotel staff was always so helpful, especially the sweet gentlemen who were always transporting us around the resort. Food was amazing, from Flavours each morning for breakfast,to the beach walk-ins to the specialty restaurants! I can't say enough about... Read more
from Manchester, United Kingdom
Submitted on 22-06-2016
Just come back from this fabulous holiday. The staff can not do enough for you. Once your drink is empty they come over and fill up straight away and being a wine lover this was great. I would like to mention justina who made my children feel like princes and looked after us every time we saw her. The food is absolutely fantastic and presented brilliant, our favourite was the Italian and noodle restaraunt. There's always plenty of sun beds and fresh towels every morning. The entertainment staff ... Read more
from
Submitted on 22-06-2016
Just getting ready to leave Azul Fives. We had an amazing time! There was a hiccup with our checkin but they made it right with a resort credit which allowed longer massages and jet ski rentals. From the grounds to the service it is all just incredible. Our butler was Edgardo was out of this world. It became the joke that we would think about him and he would appear! It rained two days but he kept our spirits high and kept us entertained. Our dinner reservations and beach beds as well as every... Read more
from Lewisburg, Pennsylvania
Submitted on 30-06-2016
Great vacation at this beautiful resort! We booked our trip with Beach Bum Vacations and had an amazing time. Everything from flight and transfer to the resort and room was perfect! Beach Bum Amy was fantastic! Love her! The beach was beautiful and the water was clean and clear. The staff was friendly and very helpful! Concierge Alfonzo was a favorite, sweet man. The pools were relaxing and drinks were yummy. Food was fantastic and we enjoyed the late night room service too. The whole family ha... Read more
from Leeds, United Kingdom
Submitted on 30-06-2016
The food was disappointing and it was hard to get a seat on an evening without a booking (despite trying to book and being told it was fine just to turn up). The drinks by the pool were ok but not the best. The Tequila bar was great. Our room was ok but a little scruffy, it wasn't fully clean when we arrived. For many days we had no hot water and it took quite a bit of effort to get someone out to fix it. When then did it took 3 attempts to fix. There is quite a large and depressing Koi Carp pon... Read more
from Egg Harbor Township, New Jersey
Submitted on 30-06-2016
The staff and team were so amazing and welcoming and helpful! They will do anything to make sure you have a wonderful stay! They have many restaurants you can check out so be sure to go to each one! you won't regret it!
from Edmundston, Canada
Submitted on 30-06-2016
Azul fives is a great resort with large rooms and excellent restaurants! The lazy pool is amazing and the beach is nice. I enjoyed the beautiful flowers and plants and the monkeys that came for a visit near our room. We just arrived from a one week trip my husband and I and we were very satisfied with the services, especially from our concierge Alphonso. The staff members were smiling and doing a great job cleaning everything and making sure we were ok. The food is excellent and the drinks also.... Read more
from Frinton-On-Sea, United Kingdom
Submitted on 01-07-2016
We stayed for 11 nights in June and had our best holiday yet. The room was spacious, clean and comfortable. As soon as we arrived the staff were friendly and welcoming, and walking around the resort feels like strolling through a neighbourhood. Food variety was great, Oka sushi was our favourite, and the breakfast buffet at La Brasserie never disappointed. Everything was truly all inclusive, and unlike other resorts we've visited there were no people constantly harassing you to buy extras. The p... Read more
from Hornchurch, United Kingdom
Submitted on 04-07-2016
This hotel resort and the staff are beyond amazing! Me and my partner couldn't have had a better time. We stayed here from 7th June to 21st June 2016. From the moment you arrive to the moment you leave, you are treated like royalty. The staff can't do enough for you and are happy to be there. One particular member of staff was incredible - Aàron Vega. Aàron went out of his way to make our holiday the most amazing experience. Our maid - Mari Cruz was also brilliant. She would go out of her way ... Read more
from Webster, New York
Submitted on 04-07-2016
From the moment we arrived everything was amazing. We where upgraded to a swim-up suite in the essence section (villa 16), the room was over and above of what we could have imagined. If you look at photos of the rooms they cannot do them justice. We walked right out our door into the pool, king size super comfortable bed, rain shower, double sink, full eat in kitchen (we never used-all inclusive-no need to cook), a large dining room table and a full size couch with TV in living room. Rooms wher... Read more
from
Submitted on 04-07-2016
We just returned from a 5 night stay at Azul Fives. We were there celebrating my daughter's Sweet 16 with her friends. From the second our van pulled in, and we were greeted by name I knew this place was going to be great! The staff here are absolutely the most genuinely friendly and nice people I have ever had the pleasure of dealing with on a vacation. Everyone went out of their way to say hello, and most were extremely accommodating. Our concierge Bryant went above and beyond daily to make... Read more
from New York City, New York
Submitted on 04-07-2016
I attended my sister's wedding in May 2016 and all I could say is wow!!! This hotel is gorgeous! It's huge luckily they have golf carts to take you to different parts of the hotel. Food is very good and many options to choose from. The Thai spot is one of the best and beautiful decor. Great place to take pictures. Entertainment: David , Ruth and Kevin are super fun and always make sure that everyone has a good time. Rooms: They have a variety of rooms. Some were huge that actually seemed l... Read more
from
Submitted on 04-07-2016
Very clean property. Smaller, boutique feel. The Gourmet Inclusive plan did not disappoint. Pretty private beach; spacious rooms. Mid- to top- shelf liquor and beer. The excellence stems from the service, however. Attentive but never hovering. Staff was friendly and genuinely proud in the property and its reputation. There was good-natured, teasing and joking (only in response, never initiated) by the staff, which my family appreciated. The grounds and maintenance crews were friendly a... Read more
from New York
Submitted on 08-07-2016
Returned last week from a week long stay at Azul Fives and we had an AMAZING time from start to finish! The weather, suite & resort were beautiful. We were in Villa 4 which is one of the closer locations to the beach. Food and drink were great and plentiful. Our favorite was the French restaurant for breakfast and dinner- love the hostess Yasmin- always had a smile and remembered us. Also loved the Sea Olive and Beach grill for lunch. Tacos were delicious! We were always able to find ch... Read more
from Shawnee, Oklahoma
Submitted on 09-07-2016
all of my family & friends had a blast here! we would like to give a special shoutout to David for being so awesome here! hanging out with him was definitely the best part of the entire trip! we are definitely going to miss him the most! he is great at his job & even taught us some Spanish! :) also would like to mention that Kevin, Hilario, Orlando, Mario, Cesar, Raymondo & Roni were lots of fun too & helped make this trip memorable!! :)
from New Jersey
Submitted on 09-07-2016
the is the best resort i've been to, quite the direct opposite of an atlantis-style resort, much more secluded, yet plenty of room to literally do whatever you want. the food is incredible, though i spent nearly all my time drinking, i went full-throttle and dropped-the-hammer for 4 days straight. the pool by the beach is the place to be during the day, but only if you want to be awesome. the staff is excellent. make sure you ask for Ruth, Kevin, Hilario, Antonio, Paco, Rolando, Sarai, Mario... Read more
from
Submitted on 09-07-2016
Salome and Aracely are the best bartenders at the resort. Keep the fun happening all day. Beautiful resort with lots to do. If you fo make sure to stop by the Lizards Pool Bar and have some drinks with Solome and Aracely. They made our trip.
from
Submitted on 09-07-2016
This kids club is extreamly good! My daughter Sophie was so happy and had so much fun the teachers Mar, Caro, Luisa, Maria Jose ,Yoselin and Ruth were so kind and fun and they took good care of my daughter and all of the other children and last she loved the parties. I would recommend this to everyone
from Denver, Colorado
Submitted on 12-07-2016
Met great people on the beach volleyball staff including Hilario, Ruth and Luis. Also had great staff at the evening concerts for dance lessons and just having a good time. Many thanks to David, Kevin and the Water sports team. Enjoyed sailing, kayaking, paddle boarding and jet skiing. Many thanks to Rolando and Francisco as well.
from Houston, Texas
Submitted on 12-07-2016
I have never written a travel review before but I perused this sight regularly after booking our trip, holding my breath hoping that it would be everything my family hoped for, as the reviews were a broad mix of positives and negatives. We were NOT disappointed. Our arrival was delayed by 2 1/2 hours due to unforeseen storms from the US and we were greeted with smiling faces, chocolate milk for my kids and "good news and bad news." We had booked a 3 BR Deluxe Suite and were upgraded to a 3 BR ... Read more
from Stockport, United Kingdom
Submitted on 13-07-2016
Well firstly I want to say ignore all the negative reviews on here. We loved this property and stayed for 9 nights at the beginning of July We booked a 2 bedroom jacuzzi suite and were not disappointed. The room was large with a sitting area and a fully equipped kitchen. The second bedroom had 2 double beds in, where my 2 children slept and was great too! My youngest is 11 months and the suite had all the things you would need for a baby, high chair, steriliser, baby bath etc, we didn't even ... Read more
from
Submitted on 13-07-2016
Azul Fives is a wonderful place to spend time with family, friends, or going solo. The entertainment is excellent- there's a kids club for your kiddos and daily activities to take part in. The recreation team is amazing; a favorite of mine- Ruth, is delightful to be around with. Service is splendid as well. A plus is that you can look at properties within the resort and buy if you're interested as well as join as members if you're a usual. The food is AMAZING, very flavorful and enough restauran... Read more
from
Submitted on 13-07-2016
Currently sitting on a sun lounger outside our room at Azul Fives whilst the little one sleeps in the lovely air conditioned room. All I can say is, ignore the negative reviews for this place, I can't possibly understand how people can say a bad word about it, they just must be extremely fussy. I was quite anxious before coming here due to some of the negativity but I honestly do not understand what they were talking about. Check-in was swift, room is lovely, location is perfect, food is amazin... Read more
from
Submitted on 15-07-2016
This review is long over due. My family and I had booked this hotel through a travel agency because of a wedding that was taking place. I assumed that this hotel had a reputable background and that we would have a decent time. I thought wrong. We had scheduled a red eye flight from LAX to Cancun making the most of our time. Seeing that we were to arrive early, I made sure we had the early check-in. Immediately after we arrived, our rooms were unavailable. My entire family and some friends did no... Read more
from Atlanta, Georgia
Submitted on 15-07-2016
Outstanding resort! Unbelievably friendly, professional and helpful staff, especially Luca (everywhere), Yair, Luis and Edgar (beach club), Paulina (pool bar), Raul (Arezzo), Darwin ( breakfast) and massage therapists Aida and Yunah. Beautiful beach, good food with nice variety, good on site snorkeling and plentiful amenities. Comfortable accommodations. Highly recommend!
from Medford, Oregon
Submitted on 15-07-2016
Wife and I took our 14 year old on the All-Inclusive Plan. Had the very best time. Staff was as friendly and helpful as could be. If you have an allergy, make sure you let the restaruant captain know, and they will take very special care of you. The staff at Flavours and Koh Tai are especially helpful. Have to complement Diego Garcia, the new Food and Beverage manager for what he has created with the folks who work for him. The food was wonderful, the experiences in the infinity pool and o... Read more
from Derby UK
Submitted on 17-07-2016
Readers...... Please don't book a trip to this resort looking for luxury. Its OK - it's not really luxury. Despite some great elements of the holiday - I wouldn't return to this property. We were a family of 4 in rooms 904(1&2) 9-16 July 2016. I knew we were going to be in for a few issues when we arrived.... We arrived at gone 3pm local time and the room was not ready. Further, it was unlikely to be ready for at least another hour. This was due to wedding that had failed to check out in time... Read more
from West Midlands, United Kingdom
Submitted on 17-07-2016
Really enjoyed this hotel everyone was so helpful food lovely rooms great especially the entertainment team they was great really friendly and go out there way to help u and try to get u envolved really miss the place from street family walsall west midlands
from
Submitted on 20-07-2016
I have just recently returned from a fantastic 2 week holiday with my husband and 2 teenage sons (aged 14 & 16) Room ‚?? we had 2 deluxe rooms in Villa 3. The rooms although slightly tired, e.g. odd broken tile, were spacious. Villa 3 was ideally located between the beach/main pool area and the plaza area. It seems that unless you are in the new Essence section the rooms are fine. Food ‚?? we mainly ate our evening meal at the Italian, the Thai and Sea Olive. All were excellent in terms of ... Read more
from Brampton, Canada
Submitted on 20-07-2016
1. beach is seaweed and awful 2. Villas 15 / 16 / 17 / 18 are in construction area noisey from 7.00 am to 7.00 pm good luck if you get those villas 3. beach is far, and you wait too long for carts to take you to beach etc. 4. service is poor 5. did not get same villa as our daughter or other friends 6. same food at buffet daily, only slight changes to menu 7. no nightlife dead at 9.00 pm 8. no stage for shows in a small area near front lobby, a joke 9. shows are okay, but not big productions l... Read more
from MELFORT
Submitted on 20-07-2016
If you want to go somewhere relaxing where the whole family can have a good time this is the place. It is not a party hotel but you can still have a good time. The river like pool by our room was our favourite. The staff is very friendly and you get to know them throughout your stay. The food is awesome, especially the gourmet restaurants.
from Quebec City, Canada
Submitted on 20-07-2016
Great staff, especially the animation crew (amazing Mario, you're the best!). We had a 3 bedrooms sky suite jacuzzi in villa 6 which is just in the center of the Azul five complex (between the reception/restaurants area and the beach). The room was so big, so clean and nice. Ask for a view on the pool river from the balcony. We saw three monkeys from the balcony the first morning walking throught the place. Many activities offered for kids, teenagers and adults.The Beach is not very big but en... Read more
from Athens, Georgia
Submitted on 20-07-2016
When our family decided to plan a special vacation, we consulted with a local travel agent who recommended several properties in both Mexico and Punta Cana. She spoke very highly of Azul Fives. We read lots of Trip Advisor reviews on Azul Fives before we decided it would be our destination, and honestly, I was a little anxious because despite having such a high overall rating, there were plenty of people complaining about the food, the service, the cleanliness, the construction, and so forth. ... Read more
from kksg13
Submitted on 22-07-2016
Just got back from this resort and first impression was not what it was at the El Dorado Royale. We stayed 8 days in the 1400 building which is in need of serious updating. We arrived to a sweltering hot lobby right off the outside with no buffer whatsoever. The lobby desk is just a few feet from the outside door. The poor employees in their polyester uniforms were sweating like crazy and fanning themselves, as were we. Our room was a short golf cart ride to our building and that is a positive... Read more
from Macclesfield, United Kingdom
Submitted on 22-07-2016
This is a beautiful hotel with so many great things but I feel with better service in certain areas this would be better. I have stayed at several mexican hotels and what separates this is the restaurantes. They are all a la Carte apart from one and choice of menu is fantastic. The problem I had was getting bookings. The Italian was impossible to book before 9pm at night. Too late for us. The 1 buffet restaurante was very poor. I found odd they serve meat but no potatoes in any form. ( new, ro... Read more
from Ramona, California
Submitted on 22-07-2016
Just came back from a family trip to Azul Fives, we went in a large group, 42 people. Overall, we had a great time, despite some issues. Rooms are large, but need updating, especially the roof tops. There was also issues with slow service and forgotten requests. On the plus side, or vacation was made so much better by our butler, Cesar, worked very hard to sort all the issues for us. He never tired, and did everything with a smile and great attitude. Also, the rest of the staff in general... Read more
from Bristol, United Kingdom
Submitted on 23-07-2016
We have just arrived home after an overall fantastic two week holiday. We have so many positives and can't speak highly enough of the vast majority of Azul Fives. Accommodation - we stayed in villa 304 rooms 1&2. The rooms were lovely. Spotless and well maintained. It was a perfect spot - halfway between the beach and the reception and restaurants. The maid service from Amanda was exemplary - we loved the array of towel animals and were grateful for all the little special touches. Thank you Am... Read more
from Herne Bay, United Kingdom
Submitted on 23-07-2016
We stayed at Azul Fives on 23rd June for 2 weeks. This was the best holiday we have ever been on. The hotel was amazing and the staff was too. From the start of our holiday to the finish you received 5 star treatment. The hotel and grounds are so well maintained. The rooms were cleaned everyday and mini bar fully stocked. The restaurants were fantastic with loads of variety and top quality. I think the best part of our stay were the staff. They were so friendly and helpful, especially Antonio ... Read more
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