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Aventura Mexicana

Cancun, Quintana Roo, Mexico (CUN)

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Based on 1454 reviews
Room & Rates
Deluxe Double Street View

Deluxe Double Street View

2 queen beds
Balcony/patio with city views

Relax - In-room massage available
Entertainment - Free WiFi, 36-inch LCD TV with satellite channels
Food & Drink - Refrigerator and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free international calls, desk, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Delux King Pool/Garden View

Delux King Pool/Garden View

1 king bed
291-sq-foot (27-sq-meter) room, balcony/patio with pool and courtyard views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free international calls and safe
Comfort - Air conditioning and daily housekeeping
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Delux Double Pool/Garden View

Delux Double Pool/Garden View

2 queen beds
312-sq-foot (29-sq-meter) room, balcony/patio with pool and courtyard views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free international calls, desk, and safe
Comfort - Air conditioning and daily housekeeping
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Deluxe King

Deluxe King

1 king bed
280-sq-foot (26-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
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Junior Suite

Junior Suite

1 king bed
355-sq-foot (33-sq-meter) room, balcony/patio with pool and courtyard views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 40-inch LCD TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free international calls and safe
Comfort - Air conditioning and daily housekeeping
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Aventura Mexicana
Avenue 10 Y Calle 24, Playa del Carmen, Mexico 77710

Rooms
Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.

Amenities
Relax and unwind with body treatments and facials. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Dining
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at the hotel's restaurant, which features a bar and a garden view. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This hotel has facilities measuring 1000 square feet (93 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2345 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Free Breakfast
  • Kiddie Pool
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1454 reviews
from
Submitted on 10-05-2016
Loved this place; had a top restaurant (Mayan Bistro), wonderful breakfast buffet, strong location off the main strip (I'd prefer to save $$ and walk to the beach and stores), and guest services were tremendous. Couldn't believe how nice and clean it was for the price. Luis and Christopher are both top notch gentlemen. Would recommend for all .... We traveled with Sourced Adventures and the excursions were fun. Playa Del Carmen is a walkable place and safe, so a must see destination in Central A... Read more
from Beek, The Netherlands
Submitted on 10-05-2016
This hotel is a little gem in the centre of Playa del Carmen. Very clean, great restaurant, serviced minded and helpful staff. Rooms are good sized and from your room straight into the pool. In the heart of the city but very quiet. Whenever going back to Playa we will stay here again, for sure! (we liked it way more than a big resort)Thanks to all the staff for a wonderfull 2 week stay. It really felt like holiday.
from
Submitted on 15-05-2016
We were in the hotel for 4 nights in our honeymoon and enjoyed every moment! The location is very good, two steps from the 5th avenue which is quiet on the one hand and on the other hand it's in the center. The hotel is only 2 minutes walk from the best coastal area of Playa. The crew treated us very well and always offer us assistance in any issue. The room was tide and clean and was very comfortable. We had a great time in this hotel and we strongly recommend it to anyone who looks for stayi... Read more
from
Submitted on 17-05-2016
The hotel was nice for the price and the Staffs was nice. The layout of the hotel was a lil confusing to navigate through. Also, I didn't like how the bathroom were not a separate room from the bed. Overall, I had a good experience and I'll def stay there in my future travel to Mexico.
from Canada
Submitted on 22-05-2016
The location is second to none - just a tad secluded from the hustle and bustle of lovely 5th Ave - is an oasis of calm and beauty. This hotel smacks of culture and the staff could not be nicer! We were in room 151 - basic room but very clean. Poor wifi on the property, but this cannot be helped. The restaurant is bonus serving a lovely breakfast in the morning with gracious staff always smiling and helpful. Also, the dinners at the Mayan Bistro, in this hotel, are superb. The pools and lushi ga... Read more
from London, United Kingdom
Submitted on 01-06-2016
Great location and easy to find. Warm and friendly welcome. Room slightly smaller than expected but the bed was amazing. Slept like a baby. Louis the general manager was very helpful and gave great local advice instead of just tourist speech. The only disappointing thing for me was the breakfast.
from Cardiff, Wales, United Kingdom
Submitted on 02-06-2016
The room was beautiful, even down to making our towels in to a variety of different animals during our stay! The room was spacious, clean and had everything we needed! The pool was lovely too. The staff were really welcoming on arrival giving us a map of the area and told us we could use two of the beach bars for free. We could also borrow beach towels. We also had two free welcome drinks on arrival - really thoughtful touches. We ate at the hotel the first night as we were really tired and... Read more
from Plano, Texas
Submitted on 03-06-2016
This place is exotic - very pleasant to eye - air conditioned rooms- excellent service staff - lots of beach towels - clean rooms and welcome animal shaped towels - good connections for tours - knowledgeable staff - good arrangement with local beach front hotels for use of cabana/stalls - friendly staff - great breakfast choices - free drinks - lovely pools - safe place - overall superlative hotel, staff and service. Just minutes walk away from 5th Ave- the place of action- family friendly
from Modesto, California
Submitted on 04-06-2016
Wow!! I loved it here so much that I'm going back again this year - October 2016. Enrique was very helpful and answered my friend's questions. Christopher, the owner of Mayan Bistro was very nice too. The hotel is nice, sort of secluded, and gives you a feeling of tranquility.
from San Juan, Puerto Rico
Submitted on 05-06-2016
Perfect location right off of 5ta Avenida, close to everything. It is a beautiful property, comfortable rooms, great breakfast included...Amazing service! We switched to an AI for the last few days of vacation and wish we hadn't. This hotel was great!!!
from San Antonio, Texas
Submitted on 08-06-2016
We love small Boutique Hotels and this was perfect. Walking distance to 5th street. The rooms are very clean, beds very comfortable and air conditioning cold. The room we had was equipped with a small dorm size fridge and microwave, coffee pot, dishes and utensils. There was a 5 gallon jug of bottled water too. The pools were perfect size just to relax and cool off in. We will definitely stay again. Everyone there was helpful and courteous.
from
Submitted on 11-06-2016
This is an small urban hotel near everything in Playa del Carmen. The main road is 5th Avenue, a pedestrian way with restaurants, stores, bars and one of the top venues of the city. This hotel is a few steps from that road which mean you don't have to worry about taking taxi or renting a car. Also is a walking distance of the better beach bar, Mamitas. If you wanna go to Cozumel, also is close to the ferry. Most of the people that go to Cancun also to visit the parks Xcaret and Xplore, both are ... Read more
from Mexico City, Mexico
Submitted on 14-06-2016
Very close to 5th avenue but at the same time quiet and enjoyable. Rooms are spacious with all the required amenities, and the garden with small pool is ideal to relax and rest. You can use any of the beach clubs to complement your stay (hotel guests get a discount in at least one), and then you can move around the city or the area attractions. Plenty of places to eat and shop very close.
from Miami
Submitted on 14-06-2016
My husband I stayed at the Aventuras Mexicana for 2 nights the first week of June. This hotel is a no frills type of place. Clean standard rooms with comfy beds and excellent air conditioning. The only thing I would change about the room is the lighting in the bathroom and the vanity area needs to be a lot brighter. A la carte breakfast is provided every morning 7a-11a at the hotel restaurant. We had eggs, fruit, pancakes, toast, coffee and orange juice. Everything was delicious and the service ... Read more
from Wellington, New Zealand
Submitted on 19-06-2016
Great oasis close to the action in playa del carmen. 10 min walk from the bars etc. the hotel itself is small and quiet with two small swimming pools. rooms were really comfortable and well presented.
from Greenville, Texas
Submitted on 24-06-2016
We stayed at Aventura Mexicana for the first time in October of 2015. We loved it! Our junior suite was wonderful with very comfortable bed and linens. Loved the walk-in shower, the amenities and the fact that I didn't have to pack a hair dryer. Hotel housekeeping staff were very kind and helpful and showed a great deal of respect for our privacy. In-room coffee was great since it takes two cups for me to transform into human form in the mornings. Refrigerator and microwave were very handy to ha... Read more
from Hollister, California
Submitted on 26-06-2016
We stayed here for 3 nights. Although it is small and not a big resort it was excellent value for the cost. Full breakfast cook to order was included. Room and grounds were clean. Pool and jacuzzi were nice. It was far enough from the main 5th street action to not have much noise but close enough to walk to all of the beach and 5th street action and activities. Not luxurious but comfortable.
from Cabo Rojo
Submitted on 28-06-2016
Hotel has good location, just few steps from Avenida 5 (a very touristic pedestrian street). Staff is very friendly and kind. Beds are just a year old, and very comfortable. Delicious full breakfast cooked to order was included at Mayan Bistro.
from London, United Kingdom
Submitted on 01-07-2016
My partner and I recently stayed here for ten nights. We chose the Aventura Mexicana after reading the fantastic reviews on Tripadvisor. It is incredible value for the location and quality of hotel. It is very quiet, clean, and relaxing. The hotel is located just off Fifth Avenue, which is the place where all of the action is in Playa del Carmen. We didn't eat dinner at the hotel but the breakfast was fantastic. Great choice and cooked to order. The bed was very comfortable. The AC worked well. ... Read more
from Thunder Bay, Canada
Submitted on 03-07-2016
This was our first time staying in Playa Del Carmen and took a chance staying at Aventura Mexicana. The hotel staff are courteous and friendly and the hotel is very clean. Our room was awesome and the bed was a dream to sleep on and located just off the main pool which made it easy to cool off during the hot day. The location of this hotel is what truly makes it a gem, just steps from 5th Avenue and one block to 10th avenue you are in the center of shopping and good food.
from
Submitted on 03-07-2016
We stayed at Aventura Mexicana last week with my family. We loved the hotel. It's small, clean and in a great location. The staff was very friendly and helpful. They keep the hotel very clean. The breakfast was great. I loved coming back for the beach and relaxing at the pool. I would definitely stay here again.
from AUSTIN
Submitted on 04-07-2016
This was our first visit to Aventura Mexicana, on a previous trip we stopped in to take a look and decided it was worth a try. We were very pleased. The staff was super friendly and the property was very clean and inviting. The location is perfect only a block away from 5th Avenue, very quiet in the evenings. I can't say enough good things about the on premise restaurant, Mayan Bistro. Chris the manager, went out of his way to speak to us daily and make sure we had everything we wanted. Th... Read more
from
Submitted on 07-07-2016
Great location, clean, good service, good price... Has everything you need for a great vacay in Playa del Carmen, just a few steps from 5a Avenida, walking to all restaurants, beach clubs and shops. Very quiet tho, at the time to rest. We definitely would stay again, very pretty Mexican decor, cozy, good beds. We loved it.
from San Francisco, California
Submitted on 10-07-2016
We stayed here last year I went with a friends in July just for fun and I have to say we got a lot more that we expected the location of the hotel is perfect super close to restaurants around 4 blocks away from the beach. The room itself is very clean, every time we came back into the room the air conditioning was turned on so the room always felt fresh. They have two pools which are basically open 24/7 sometimes we would stay in the pool talking until 11pm and they never said anything the staff... Read more
from NYC
Submitted on 12-07-2016
Aventura is one of our favorite places to stay in all of our travels. We returned again in December for an extended stay and finally sitting down to write a review of our Perfect Oasis in Playa. We were happy to see many of the same friendly faces of the staff who always make us feel welcome! The helpful staff always came through with any requests we had or recommendations we needed. Jimena as well as Enrique, Jose, Luis and Alberto (just to name a few) always went out of their way and it was m... Read more
from Mississauga, Canada
Submitted on 13-07-2016
Good spot! I'd probably stay again - walking distance to a lot. Some comforts were lacking - room comes with 1 towel, you need to ask for more (several times, as they don't usually bring what you need). Had to ask for other things we ran out of - tissue, toilet paper etc. Stuff that wasn't restocked by housekeeping. Air conditioning was lacking - was an incredibly warm week, but my friends room seemed fine. Mine however was a sauna. Rooms were ok - typical hotel rooms, which was a bit disa... Read more
from SeaTac, Washington
Submitted on 14-07-2016
Aventura has every thing you need to enjoy the best of Playa del Carmen !! Very comfortable king bed. 2 Pools and a very nice restaurant to serve food and drinks. The grounds and rooms are well kept and has a great location to walk 5th Ave from end to end. Playa del Carmen has Walmart, McDonalds, 2 grocery stores, and enough Starbucks to be anywhere USA! With a fine selection of very good restaurants all within close Proximity to Aventura Mexicana, The employees are very kind and the front de... Read more
from Houston, Texas
Submitted on 15-07-2016
I've just returned home from my trip to Mexico and wanted to take some time to review this wonderful little hotel. For starters, this was not the hotel I thought I had booked. This was a girl's trip I had planned for myself and two friends. I wanted us to have space do I THOUGHT I had booked a two bedroom suite at Acanto Boutique Hotel. Once we got there and the front office guy walked us to the room and opened the door my first words were "where is the kitchen?" He told me no rooms have kitchen... Read more
from North Bend, Washington
Submitted on 16-07-2016
The room was really lovely. The staff was even more amazing, having upgraded my room, when I arrived, because I had a friend able to go at the last minute. I did not request that. We booked a massage, and although I have had plenty of massages in big cities in the US, this was the most relaxing massage I've ever had. The food was good, and the overall stay was amazing. Although located VERY near all of the shops and restaurants, it was very quiet in the evening. The little garden and pool ... Read more
from Cozumel, Mexico
Submitted on 18-07-2016
I'm not sure really where to begin. This hotel is PERFECTLY located in the heart of Playa del Carmen's social district and only steps away from shopping and dining on 5th Ave. (quinta). The front desk and service staff are always very, very friendly and efficient. While parking can be limited, they will take care of your car for you. Don't forget to check with the concierge for tour information and advance ticketing. He is awesome! They do enforce the hotel's "Quiet Time" policy. (Sorry - My dau... Read more
from DC
Submitted on 18-07-2016
The location is just fantastic, in the middle of everything but on a quiet street. The hotel is kept in a great shape, super clean and neat. Customer service is exceptional. Bedroom was super big and most importantly super clean, our room service lady "Mrs. Rebecca" was very nice and will make different towel animals everyday!!! The included breakfast was very tasty and all personnel in general were very welcoming and helpful. I will stay at this wonderful hotel anytime and feel confident re... Read more
from Turner, Maine
Submitted on 19-07-2016
My husband and I went there for our honeymoon in July 2016. It is perfectly located and our experience was amazing! We had booked a trip through sourced adventures for an adventure trip and this was the hotel that we stayed at. We had all inclusive for 3 nights and the food was SO GOOD! I would recommend the hotel to young couples, families, older couples or a group. The food and drinks were way better than an expensive all inclusive and the hotel was a lot quieter. The location is also perfect ... Read more
from NM
Submitted on 19-07-2016
We traveled to PDC to do scuba diving with Blue Life diving and we picked Aventura because it was fairly close to the dive shop (about 15 minute walk). We stayed for eight days choose the VIP and had a massage (what a massage). The food at the Mayan Bistro was great I liked the burrito with habanero sauce (hot stuff) for breakfast. Lunch the Mayan Burger was great. The margaritas were outstanding after a full morning of diving I did a couple of these everyday. (o:p Our room was cleaned every... Read more
from
Submitted on 21-07-2016
Our stay was amazing. Small, beautiful hotel. Very intimate and romantic for couples. Amazing food and beautiful rooms. Right on the strip for shopping and cuisine. The pools and rooms are very clean. Would love to stay there again in the future.
from San Angelo, Texas
Submitted on 21-07-2016
We just got back from a fabulous vacation. Everyone at your hotel was awesome. The place was so peaceful and relaxing. Close to the beach and 5th street. Look forward to visiting your place soon. It was an oasis in the middle of downtown. The bar tender was amazing. We were in the adult pool area. I can't say enough about Aventura Mexicana . Not to forget the Blue Parrot club on the beach. They gave me 2 suvenier glasses. Thank you for an awesome vacation. Becky
from Laurel, Maryland
Submitted on 25-07-2016
I just came back from 6 days in Mexico. We stay at Aventura Mexicana and every single time we walked in the hotel we were happy about our choice. The hotel is cute, romantic, really well located. The staff is very friendly always working and maintaining the place daily. The room is clean, new and nice. The gardens and the pool areas are very charming, clean and well maintained. The breakfast was ok. I expected a buffet type of continental breakfast but it wasn't. however, you have about 5 or six... Read more
from Gilbert, Arizona
Submitted on 25-07-2016
I surprised my wife for her 50 th birthday. We have been coming to Cancun for 29 years. We have beautiful time shares with the Royal Hacienda and Royal Sands. This time we stayed at Avemtura Mexicana. It was quaint which it what we wanted. Small pools, friendly staff, clean, nice air conditioned rooms. I paid about $575.00 U.S. For a,week
from Winnipeg
Submitted on 26-07-2016
We fell in love with this boutique hotel in downtown Playa del Carmen. It has beautiful facilities, great rooms, and a wonderful little restaurant attached to it - the Mayan Bistro. If you book the all inclusive package, the VIP (which I strongly recommend you do), you'll have ample opportunities to try their delicious and diverse menu. The staff was terrific, and always willing to help wherever they could. We booked an excursion to Tulum and Xel-ha through the hotel, got a nice price on excurs... Read more
from
Submitted on 26-07-2016
We couldn't have picked a better place to stay for our 30th year Anniversary. Their hospitality was amazing. The location is perfectly situated just few steps from 5th Ave vendors and nearby PDC beach access. Above all has been their amazing honesty. During our return flight home we realized we had left my wife's 2.5ct. diamond wedding ring in the room safe. As soon as we off boarded during our connecting flight I contacted the hotel. It was past 10pm and the night security answered my call... Read more
from
Submitted on 27-07-2016
My family and I recently stayed at the Aventura Mexicana. We stayed for a long weekend and chose to do the all inclusive package. Every service provided by the extra friendly staff was above and beyond my expectations. For starters, Yisefa (sorry for possible mispronunciation.) the room attendant, saw to all of our needs and was very flexible with out schedule to make sure our room was always very clean and we always had what we needed. The guys at the front desk were always quick to make calls ... Read more
from Dallas, Texas
Submitted on 27-07-2016
I'm just writing this as my friend will never get around to writing. He was skeptical of coming to Mexico as he never stayed in the thick of Playa. He had an amazing time and of course , the rest of us did to. He still is talking about he loved the experience and how great this little place is and how he is never going back to the resorts again. On top of this he left a credit card in his hotel safe and didn't realize, since I was staying a bit longer the staff found me that day and gave me the ... Read more
from Austin, TX
Submitted on 31-07-2016
This is a long review. Get a snack. My wife and I, if we like something, we tend to stick with it. Like each other, for instance. And we love Mexico. We've been going down there together for ten years now. The last two years, we've stayed at the Aventura Mexicana. It's highly likely that if they are open for the next five, ten years, we'll be staying with them each time we go. While Playa changes dramatically around it, the Aventura stays the same. Great hospitality and service. Wonderful staf... Read more
from Brooklyn, New York
Submitted on 01-08-2016
Aventura Mexicana came recommended to us by several friends who had stayed there in years past. We spent 5 nights there and decided to do the VIP package. We loved how it felt like a quiet oasis away from the craziness of Playa del Carmen, even though it was right in the middle of everything. We spent hours in the pool and found it really refreshing on hot days. I also enjoyed the yoga and massage on-site, and we spent plenty of time at the Mayan Bistro. We socialized with a few of the other gue... Read more
from New York
Submitted on 01-08-2016
Hotel Aventura is warm, beautiful, and authentic...something that was evident from the moment we arrived. The decor of the entire hotel makes it feel homey and the staff is all very friendly. I have to give a special thanks to the staff of the Bistro (in-house restaurant). The only thing better than the food and drinks (which were all incredible, better than some places where we ate out at) was the service at the restaurant. We did the all-inclusive deal for 3 of our 5 days at the hotel. Even af... Read more
from Mississauga, Ontario, Canada
Submitted on 02-08-2016
This was the first time we had stayed at Aventura Mexicana and it was our 1st trip to Playa del Carmen so everything could have been a challenge, not so at this lovely older hotel. From the moment we arrived all the staff were so friendly and as helpful as could be imagined. My partner is Mexican and naturally fluent in Spanish but they went out of their way to help me, the English Canadian understand everything. Rooms beautifully air conditioned, adult pool (&a children's pool area separate fro... Read more
from San Jose
Submitted on 05-08-2016
1st time in Playa del Carmen..... What a great hotel. Service was excellent. Breakfast was good. Pools are great. Walking distance to 5th Ave and the beach. Reasonable prices. What more do you want. Very happy with our stay. Will be back.
from Philadelphia, Pennsylvania
Submitted on 12-08-2016
We cannot wait to return to Playa del Carmen and when we return we will definitely stay at Aventura again. I did extensive research before my trip and thanks to TripAdvisor this place did not disappoint. Upon arrival we were greeted and everything that we needed to know was explained in full details. When we got to our room they had left champagne and flutes for us which was such a nice gesture. The grounds and pools are meticulously kept. This place gives you a serene feel for a relaxing t... Read more
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