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Allegro Playacar - All-Inclusive Resort

Cancun, Quintana Roo, Mexico (CUN)

Renowned for its spectacular white sand and crystal clear turquoise waters, Playacar is the setting for this celebrated all-inclusive resort.
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Based on 3917 reviews
Room & Rates
Superior - All-Inclusive

Superior - All-Inclusive

Best Rate Guaranteed
Starting from
$158 $67
Per Adult Nightly
1 king bed or 2 double beds. TV. Coffeemaker. Private bathroom with tub and shower. Hair dryer. Iron/ironing board. In-room safe. Ceiling fan. Individual climate control. Cribs available on request. 
All Inclusive Features:
  • Unlimited meals and snacks
  • Unlimited alcoholic and non-alcoholic drinks
  • Wine with dinner
  • 4 Restaurants, 4 Bars and a Disco
  • Menu style dining in specialty restaurants
    (Reservations required)
  • Continental breakfast
  • 2 Pools
  • Enhanced beach with Bar and Beach Club
  • Towel service, beach and pool chairs
  • 2 Illuminated Tennis courts
  • Kids Club
  • All gratuities included
Amenities:Terrace with Hammock, Air conditioning with individual climate control, Ceiling fan, Telephone, Coffee Machine, Iron/ Ironing board, Private bathroom with shower and full bath, Safety deposit box, and Satellite television with remote control.
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Superior Premium - All-Inclusive

Superior Premium - All-Inclusive

Best Rate Guaranteed
Starting from
$179 $76
Per Adult Nightly
1 king bed or 2 double beds. Located closest to the beach or swimming pool. TV. Coffeemaker. Private bathroom with tub and shower. Iron/ironing board. In-room safe. Individual climate control. Ceiling fan. Cribs available on request. 
All Inclusive Features:
  • Unlimited meals and snacks
  • Unlimited alcoholic and non-alcoholic drinks
  • Wine with dinner
  • 4 Restaurants, 4 Bars and a Disco
  • Menu style dining in specialty restaurants
    (Reservations required)
  • Continental breakfast
  • 2 Pools
  • Enhanced beach with Bar and Beach Club
  • Towel service, beach and pool chairs
  • 2 Illuminated Tennis courts
  • Kids Club
  • All gratuities included
Amenities:Terrace with Hammock, Air conditioning with individual climate control, Ceiling fan, Telephone, Coffee Machine, Iron/ Ironing board, Private bathroom with shower and full bath, Safety deposit box, Satellite television with remote control, and Rooms closer to the swimming pool.
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Allegro Playacar - All-Inclusive Resort
Lote Hotelero No 7 Fraccionamiento Playacar Fase II Playa del Carmen Q. Roo CP 77710, Playa Del Carmen, Mexico 77710


Allegro Playacar is an ideal all-inclusive resort for the family and couples alike. This 3-star beachfront paradise, is located 40 minutes south of the Cancun airport and just minutes from the charming town of Playa del Carmen in the Riviera Maya.

Why Stay Here

  • Beach Front
  • Spa
  • Pool
  • Room Service
  • Bar/Lounges

Resort Details

Set in exotic Polynesian style bungalows, this resort offers a variety of services and amenities. It is located near one of the most charming Mexican Caribbean towns, and is an ideal place for relaxation and shopping. Boasting a great location, the Allegro Playacar offers everything you need for a fun-filled Riviera Maya vacation. Book today and experience its many charms for yourself.

All-Inclusive Details

  • Unlimited meals and snacks including breakfast, lunch, and dinner {BAD TAG: Unable to locate view helper class (a)}
  • Dress code: No t-shirts, sleeveless shirts or tank tops, no swimwear or swimwear shorts, no shorts except dress shorts, closed shoes and dress pants required for man}
  • Unlimited beverages including alcoholic and non-alcoholic drinks and wine with dinner
  • Full open bar
  • 4 Restaurants
  • 4 Bars
  • Night Club
  • Menu-style dining (reservations required)
  • Continental breakfast only
  • Room accommodations with King or 2 double beds, air conditioning and ceiling fan, satellite TV, telephone, coffee maker, hair dryer, iron and ironing board, safety deposit box (cribs and extra bed available upon request)
  • 3 Pools (1 relaxation, 1 activity pool and 1 pool for kids)
  • Chaise lounges and towel service for pool/beach
  • 2 Tennis courts illuminated for night play
  • Giant chess board
  • Jacuzzi
  • Kids Club with supervised activities (ages 4-12)
  • Daily entertainment and activities program
  • Nightly shows and entertainment
  • Sports: volleyball, beach soccer, ping pong, darts, billiards, tennis and basketball
  • Scuba classes at pool.
  • Non-motorized water sports: kayaking, snorkeling, equipment, boogie boarding, sailing and windsurfing
  • All gratuities included
  • FREE HONEYMOON PACKAGE: Special Check-in with Welcome Cocktail and Fresh Towel on arrival, flower arrangement in room upon arrival, continental breakfast in bed (one day of stay), special recognition/annoucement for couple during show by activities staff, massage discount vouchers (10% discount) and Welcome Card and Courtesy Call the Day after arrival. (Note: Please request your honeymoon package at time of booking. 3 Nights stay minimum required. Honeymoon couple must present proof of marriage at the resort).

Accommodation Details

This resort features 286 rooms and suites with a balcony or terrace. Four rooms are wheelchair accessible, and all guest rooms have been completely redesigned. All now boast sun-kissed yellow walls with orange accents and new furniture. The rooms also feature walk-in closet space, and a stylish bathroom complete with modern basin sinks. Superior Premium rooms enjoy the best locations within the resort, close to the pool and beach.

Restaurants, Lounges & Bars

The best part about the all-inclusive experience is knowing that you can enjoy delicious food and drinks throughout your stay at no additional charge.
The Buffet is the main restaurant, and is open for breakfast, lunch and dinner. It features international cuisine and various theme nights
The Mexican features a la carte Mexican dining
The Italian features a la carte dining with Italian favorites
The Pizzeria serves pizza and sandwiches from 12:00 - 6:00pm
Snack Bar offers a lunch buffet, along with bar and late night fare
Lobby Bar
Ambar Margarita Bar features margaritas and other mixed drinks along with late night snacks
Aqua Bar is the resort`s popular Swim-up bar, offering refreshing cocktails from 10:00am - 10:00pm
The Disco is a night club featuring international music from 10:00pm - 2:00am
Please note, all menu-style restaurants require reservations. Men are required to wear long pants, with no beachwear or sandals.

For the Family

Open from 9:00am - 5:00pm, the Kids Club is an activity and day care center for kids ages 2-12, and showcases a Nintendo game room, as well as a children`s pool in the shape of the world\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s most famous mouse.


18-hole golf at Playacar Golf Club (3 minute walk)

Entertainment & Activities

Included in the all-inclusive plan are endless sports and activities, such as volleyball, ping pong, darts, billiards, tennis, basketball, SCUBA classes, kayaking, snorkeling, boogie boarding, sailing and windsurfing. Daily entertainment and activities programs for children and adults are also part of the package. Guests also will enjoy a different and spectacular show every night such as ``Boogie Dreams,`` taking you back to the 70`s and 80`s, or ``Ingenious`` the magic of Irish dancing and circus, performed by the resort`s dancers. Children will have a blast at the Mini Disco with pinatas, games and dancing everyday.

Also available:

  • Scuba diving 
  • Deep sea fishing and other excursions 
  • Motorized water sports
  • Spa
  • Car and scooter rentals 
  • 24-hour medical services
  • Babysitting services
  • Laundry services
  • Currency exchange
  • Internet and fax services 
  • Wedding and Honeymoon programs

  • 24-Hour Front Desk
  • All-Inclusive
  • Babysitting (+)
  • Beachfront
  • Beauty Shop/Salon (+)
  • Billiards
  • Business Services (+)
  • Cafe
  • Car Rental Desk (+)
  • Children's Play Area
  • Children's Program
  • Complimentary Coffee
  • Concierge Desk
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Exterior Corridors
  • Fine Dining
  • Fishing (nearby) (+)
  • Free Parking
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Guest Activity Desk
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Kiddie Pool
  • Lounge/Bar
  • Massage Therapist (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Night Club
  • Non-Motorized Water Sports
  • On-Site Travel Agency
  • Outdoor Pool
  • Parking
  • Public Internet Access (+)
  • Restaurant
  • Secured Parking
  • Security Guard
  • Shopping (+)
  • Spa Services (nearby) (+)
  • Tennis Courts
  • Theater
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3917 reviews
from London, United Kingdom
Submitted on 18-05-2016
Had a great time at this hotel, in a Very beautiful setting, the beach was out of this world, truly ??????? The buffet was great for the first week, but did get a little fed up with it by the second week, breakfast was good lost of choice. The Italian and Mexican restaurant where beautiful, food to really enjoy and the staff where great, helpful and could not do enough for you, these where manual, george , migel and alonzo on the bar, believe they all need rewards, unlike some, such as Anto... Read more
Submitted on 21-05-2016
The hotel was lovely and Playacar is a paradise in a secure gated area, we felt very safe at all times! The staff are friendly in the resturants and bars! Housekeeping works tirelessly and do a great job! The odd member of staff in reception can be a bit rude and very much a stickler for the rules and they do things one way which sometimes can over complicate things, the hotel needs to look at the customer experience instead of making things difficult I.e resturant bookings perhaps should be abl... Read more
Submitted on 22-05-2016
This was my third time visiting the Allegro Playacar and I went with my 20 year old friends. From the start, I felt un-welcomed and uncomfortable because they couldn't find our names on the list. After sorting this problem out, we finally go to our room, by ourselves, and there was one bed for me and my friend, who is also a male. I booked this trip 7 months prior specifically making sure we had two beds. I went down the lobby and was told the place was full and nothing would happen. I argued it... Read more
from London, United Kingdom
Submitted on 23-05-2016
A really pleasant hotel to stay at. Stayed at the Allegro for 10 nights with my girlfriend. Food: As it is an all inclusive hotel, you get buffet breakfast, lunch and dinner at set times during the day. The breakfast was I feel probably the best out of all the meals as you had everything you could ask for! Every night was a different theme dinner theme. We only had lunch at the snack bar due to it being close to the pool. You also have a snack bar opposite the drinks bar with a selection of foo... Read more
from Midland, Texas
Submitted on 23-05-2016
I like to focus on the positives such as this resort's spectacular beach and ocean, a good first club facility and a fun pool area. We really enjoyed the first club area and its small pool-- you can't beat that view. Santi behind the bar was top-shelf and just a great guy. Good eats in the FC every day. The service everywhere on the resort was great. The buffet food was acceptable but I don't go on vacation to eat myself into oblivion. Don't expect 5 star food. We did a day-trip to Cozum... Read more
from Sydney
Submitted on 03-06-2016
My partner and I spent 8 nights at this resort and it was terrible. We are very well travelled (over 30 countries) but we were really unhappy with this resort and I'm speechless about the positive reviews. Firstly I want to praise the waitstaff and bar staff. They were very friendly, efficient, and we enjoyed their service. Unfortunately the positives stop there. The first two days we were harassed by time share representatives that would 'escort' us to/from restaurant, and around the resort, ... Read more
from Barnet, Herts
Submitted on 04-06-2016
We stayed for 10 days from 21st May, we really enjoyed the hotel. The staff were always happy to help if you needed it, we did ask them to change the TV as all the screen was red, they did this within 15 minutes of being asked, not that we were bothered by it, but we did check the news. The food was good in both the buffet and the a la carte restaurants. You can walk out the front of the hotel turn to your left and 5 mins away is the Playacar plaza where you can get free WiFi at Starbucks, we on... Read more
from Peterborough, United Kingdom
Submitted on 04-06-2016
Pros Excellent staff Good choice and quality of drinks and food including two a la carte meals per week Well maintained grounds and public areas Great hairdryer Free safe Hot water Huge bed Clean Full day and evening entertainment programme Cons Tired decor Occidental Vacation club (time share) sales technique lacks transparency. Read on line reviews before you go; we got a £50 discount on a trip for attending plus lots of other gifts but went in with eyes open and came out without the times... Read more
from Miami, Florida
Submitted on 06-06-2016
We had an amazing time, the food was very good and fresh. They had a breakfast bar with all different types of fruits where you can choose the fruits you want and you take it to the blender where they make you a fruit smoothie. There were many different food options and good liquor and drink options for being an all inclusive. The rooms were very clean and each had their own hammock for you to enjoy and relax. Would definitely recommend.
from Saint Thomas, Canada
Submitted on 06-06-2016
Just returned from our 3rd visit to this Allegro. We had a great time. Met some old friends in the staff. The food is good. The rooms are clean,not fancy but how much time do you really spend in the room. The beach is absolutely beautiful and you can walk for miles. 25 minute walk to 5th ave. or pay 900 pesos for a cab. Special thanks to the following people. Gabriella in guest services. Josue who made our great omelets. Erika and Viktor at the breakfast buffet. Fidel, Jorge and Ricardo and the ... Read more
Submitted on 15-06-2016
We quickly identified that the Mexican restaurant was the only place to eat dinner and did so every night except for when it was closed. However, the food in the Mexican theme buffet that night is one of the reasons why we return to Mexico - proper Mexican food. But back to the Mexican restaurant, Miguel, Manuel and Jorge were brilliant. But special mention must go to the 23 year old chef, Ana. The quality of her food was exceptional and I would not be surprised if she was poached by a larger h... Read more
from Mitchellville
Submitted on 15-06-2016
Very warm and very humid. AC wouldn't keep up. Staff was fun and friendly. Location is excellent with lots of activities. The hosts at First Club were life savers. Lots of food choices in several locations within the property
from Montreal, Canada
Submitted on 15-06-2016
This hotel is not more than a very basic 3Star hotel : Amenities are basic (2pools, 1 bar by pool/beach, no service on the beach, entertainment is the same every day) , the rooms are old and need major renovation (and we got a lot of mosquitos bites in our room), the food is buffet style which is the same every day at lunch and a bit different at diner and the service at the reception is pretty bad. The pools got dirty while we were there (vomit mixed with drinks) and 3 days later, it was still... Read more
from London, United Kingdom
Submitted on 17-06-2016
Me and my partner stayed for 10 nights (4th June - 14th June). Overall a pleasant stay, was apprehensive about going after reading some reviews but was pleasantly surprised. We didn't pay 5* prices so didn't expect a 5* hotel, I would say a basic 3* but great for the price. The rooms are small but the air conditioning worked perfectly, the room was spotlessly cleaned every day, mini bar restocked and the maid always left some decoration made of towels and comfy beds. No free wifi but if you walk... Read more
Submitted on 22-06-2016
Came here for a family holiday with my nephew and brothers etc, such an excellent place that suits all ages. Could not fault all the staff from the cleaners to the bar staff to the entertainers, all provided good service and could tell they all loved their jobs! Would definitely come again and we were sad to leave. Thank you!