Hotel Features.
Sheraton Ambassador Monterrey Hotel features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a health club, a spa tub, a sauna, and a steam room. Spa amenities include massage/treatment rooms, beauty services, and a hair salon. This 4-star property has a business center and offers small meeting rooms, limo/town car service, and audiovisual equipment. High-speed (wired) Internet access (surcharge) is available in public areas. The property has event space consisting of banquet facilities and conference/meeting rooms. Business services, wedding services, and concierge services are available. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities.

Guestrooms.
229 air-conditioned guestrooms at Sheraton Ambassador Monterrey Hotel feature minibars and laptop-compatible safes. Accommodations offer city views. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, scales, and complimentary toiletries. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and safes, guestrooms offer multi-line phones with voice mail. 32-inch plasma televisions have cable channels and pay movies. Rooms also include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and guests may request wake-up calls.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Valet parking fee: MXN 70 per day (in/out privileges)
• Pet fee: MXN 150 per pet, per night plus MXN 300 one-time cleaning fee
• Late check-out fee: MXN 500
• Fee for high-speed Internet (wired) in all public areas: MXN 126 (for 24 hours, rates may vary)
• Fee for in-room high-speed Internet (wired): MXN 126 (for 24 hours, rates may vary)
• Fee for in-room wireless Internet: MXN 126 (for 24 hours, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.