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Hilton Garden Inn Monterrey

Monterrey, Nuevo Leon, Mexico (MTY)

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Based on 333 reviews
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Hilton Garden Inn Monterrey
Blvd Antonio L. Rodriguez No. 1880, Monterrey, NL Mexico 64650

* Great American Grill®* Evening room service* 24-hour Pavilion Pantry® convenience mart* Pavilion Lounge* Complimentary shuttle service and self parking* Complimentary 24-hour business center* Wireless Internet service in lobby and restaurant* Outdoor heated pool and Jacuzzi®* Complimentary workout facility and Stay Fit Kits®* Four state-of-the-art meeting rooms for groups of five to 100The Hilton Garden Inn Monterrey, Mexico hotel: Where events and meetings are your place to shine. Leave the details to us.* Small meetings specialist, with affordable pricing* Dedicated sales team to focus on the details* Intimate function rooms with state-of-the-art technology* On-site catering with high quality and varied menus to compliment any budgetThe Hilton Garden Inn hotel in Monterrey, Mexico: Where social functions bring people together.* Wedding guests* Family reunions* Sports Groups* Anniversaries* Religious celebrations* High school and college reunionsThe Hilton Garden Inn Monterrey, MX hotel offers easy access to Monterrey attractions.* 10 miles from downtown Monterrey, the Macroplaza, Marco Museum, and the Museum of Mexican History* 12 miles from Cintermex Convention Center* 12 miles from Plaza Sesame Amusement Park***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 333 reviews
from Princeton, Iowa, United States
Submitted on 08-04-2016
Excellent location, we were able to move every place without no problems. The people in the hotel are the best, from the check in to the check out, always the top service. Breakfast really good, the hotel offer really good experience on food and that is something as a travelers is what we are looking for.
Submitted on 25-04-2016
All employees are kind and caring, always ready to help. The check-in and check-out process are quick, yet you have the option to do it online without stopping by at the front desk. I've had breakfast a couple of time, without being large, there are good options, furthermore you may want an omelette that they prepare quickly. There's always a waiter ready to fill you coffee cup up. The bad experience is in the rooms, when you start walking the aisle to get to your room, you are welcome by the sm... Read more
from Chihuahua 31207
Submitted on 26-04-2016
This hotel is very good for bussines because the area where is located. But maybe families will find it not that good, because even though is close to downtown is not that close. The room rate is not that good if the reservation is made directly in the Hilton Honors web page, but I was able to get a very good one in the Trivago one. The Hotel has the good quality of the Hiltons so you won't get disapointed.
from Belo Horizonte, MG
Submitted on 15-05-2016
The hotel is almost inside Monterrey airport, it's new, with comfortable rooms, clean and quiet. I spent just one night, enough to bring me back. The breakfast needs improvements. Not so good, but I believe other people said the same and improvements might raise up. Nice stay.
from Tampico, Mexico
Submitted on 17-05-2016
Very helpful crew and taxi service. The hotel is on a main avenue, but is very quiet. If you´re doing business in that area this is the option. There are no near restaurants (walking distance) so the restaurant is your choice.
from Austin Texas
Submitted on 12-06-2016
The staff and accommodations were great. Everyone treated me as part of their family. They made my month long stay very easy and accomodating . I would definitely stay there again on my next business trip to Monterrey
from Delray Beach, Florida
Submitted on 25-06-2016
The room had damp in the ceiling of the closet and part of the ceiling had fallen. I kept the closet door closed, because of the damp smell. The room was large, with a lot of empty space. The bathroom was dated. The breakfast was not good. There was no eggs available and the rest of the food was very bland. The fitness center was a good size, but did not have any free weights. It's a 30 minute ride to the airport. Overall, the hotel is average.
from Guadalajara, Mexico
Submitted on 05-07-2016
First of all this is a Business Hotel, so for me it meet the purpose, I booked this hotel for Business purposes, Hotel is clean an comfortable. hotel was really near of the office, for me that was really important. Restaurant is just ok, but expensive, the good is that just in front is a court food (open work days). If you are looking for a place to stay for business in Santa Maria complex is a great place, but I think this is not a hotel for vacations or a different purpose.
from Queretaro, Mexico
Submitted on 05-07-2016
As usual, the beds are great, the service is pretty good, all the staff is very friendly and helpfull. The food is very good and the metting rooms habe all you need for a bussines meeting. The location is not in the center of the city but anyway is well located.
from San Diego
Submitted on 03-08-2016
great option if your flight is arriving late, just walking distance from the airport Room is comfortable and clean, check in fast and breakfast is good with great service Only complaint is that air conditioning was off when I went into the room and the room was like an oven and very uncomfortable - turned on the air conditioning and went down to the lobby, even after 30 minutes the room was still very hot, it took a good 2 hrs for the room temperature to be fresh. Other than this - no complain... Read more
Submitted on 04-08-2016
This hotel is part of the IHG group. It is next door to the convention center and overlooks the Parque Fundidora, which is a large, very nice park. Some rooms are undergoing renovations. I choose a room on the fifth floor to be far away as possible from the noise in the open area on the first floor. My room had a balcony which was lovely. Since it's a convention hotel there is a lot of traffic. The food in the restaurant is OK, not great. However the service in the restaurant when I was there ... Read more
from San Jose, Costa Rica
Submitted on 14-08-2016
Helpful and courteous staff in an obsolete, poorly designed, overpriced hotel in a location not near anything. It is far from the airport and from the city center. My room had the worst bathroom of any hotel in its class: the door made it impossible to get to the toilet! The breakfast was good, traditional Mexican food, but cost more than a good dinner.
Submitted on 27-08-2016
We enjoyed coming in and being greeted by the professional staff. The rooms were clean, as you would expect for a Hilton, but being on the first floor, we didn't get any view. We never checked out the pool or the food, and found the Food Court across the street & up the stairs to be very helpful.
Submitted on 11-09-2016
Stayed here twice in 2008. Was not aware of Trip Advisor at that time. Comfortable and clean! Friendly, helpful staff! The indoor swimming pool was great for the family!!! Great breakfast too!!! Closely located to plenty of activities such as Centro or Parque Nacional Chipinque.
from Fayetteville, United States
Submitted on 15-09-2016
I kid you not, if a camel was in my shower I would have received more water from him spiting at me than I received from the shower head. Plus, it would have been much warmer. Two days in a row with low pressure and cold water, I was ready to leave this hotel and never look back.
from Riverside, California
Submitted on 24-09-2016
As a loyal Diamond HH member this is the worst Hilton property I have ever stayed in and the staff was not helpful, breakfast was mediocre and rooms were a disaster, no hot water, toilet was clogged, old bathroom fixtures, AC was loud, safe was broken, carpet was dirty, bed was uncomfortable and room was dirty!
from Oklahoma City, Oklahoma
Submitted on 24-09-2016
Nothing works. Ac didn't work the first night, TV the second. Fridge never worked. No safe in room. Carpet was sticky and nasty. This hotel should not be under the Hilton brand. Absolutely disgusting hotel.
Submitted on 26-09-2016
It was a very small room, even though we were three it didnt have enough towels, we bought some beers to put in the fridge and it ended up hotter than they where the night seemed very fake, no real walls, and they bothered us for filling up the bathtub.
from Philadelphia, United States
Submitted on 02-10-2016
The hotel is old but well maintained. They take good care of the guests. The Hotel is adjacent to a food court with quick lunch options. Decent dinner choices are also available at the hotel. Breakfast is excellent with American, Mexican food choices.
from Round Rock, TX
Submitted on 05-10-2016
Stayed here on my first trip to the Monterrey based on the location and proximity to the partners I was visiting. Very friendly staff, great value, clean, good location, and quiet. Only feedback would be that as a business traveler hotel the speed of the internet was very poor - < 1 MB download speed. Needed to download a couple of files and was unable to do so from the hotel. If they fixed connectivity speed I would raise my rating to 4 or 5 stars.
from Santiago, Chile
Submitted on 11-10-2016
A decent business hotel. Nothing special but all basic needs are met. Service was good and food at their restaurant was good as well. Good location and easy access to the Santa Catarina area. I'd definitely be back.
from Laredo, Texas
Submitted on 11-10-2016
Some items didn't work, change room for the size of bed I requested in my reservation and poor wifi conection. Food eas good but club sándwich the bread too small. My stay was in this hotel for a wedding near the hotel
from Denver, Colorado
Submitted on 14-11-2016
Dirty, dingy, rundown hotel. Unhelpful staff. Broken fitness center equipment. Poorly lit rooms. Impossible to get comfortable temperature in room. Either too hot or too cold. Miserable experience. Desperately needs renovation and new management.
from Stockholm, Sweden
Submitted on 20-11-2016
Old and low quality hotel, definitely needs a renovation. Was disappointed with the quality compared to most Hilton hotels that are much better. The shower had no pressure and the towels and sheets were old.
from stanv
Submitted on 22-11-2016
Very clean & convenient. The rooms are nice and the staff is friendly. Location is safe and it's easy walking distance to local eateries. Price is a bit high, but it's a good quality place to stay. The staff went out of their way to ensure everything was perfect.
Submitted on 22-11-2016
It was delicious. The waiter was very kind and provided a very good service. The food was good, super delicious and the dessert oh God! I loved it. The manager of the hotel was actually there at the place to welcome us. Then she was altogether attentive to us. She would always ask if we were needing anything else. She was lovely.
Submitted on 04-12-2016
I am an Hilton Honors Member and this Hotel is not living up to the expectations you have by booking a Hilton Hotel. It looks nice from the outside but the rooms are really dirty and smelly. I had someone's snod on my bed and my sofa looked like someone was decomposing there earlier. The shower curtain smelled like sweaty feet and the shower head had seen its better days. My colleague had the exact same situation in his room. On the bright side: The personnel were very friendly and tried their... Read more