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W Mexico City

Mexico City, D.F., Mexico (MEX)

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Based on 991 reviews
The preferred airport for W Mexico City is Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 11.6 km / 7.2 mi.
Room & Rates


Take in the fantastic view of the Polanco from your balcony, set against W Mexico City’s signature cherry wall. Or take in the view from your oversized bath tub. Relax with the rainforest shower’s jets and the refreshing lemon+sage Bliss Spa collection. Stay connected with the high speed internet access, and dual-line phones. Twice-daily maid service will have you worry over nothing. Dream in comfort, surrounded by our custom pillowtop mattress overlaid with a featherbed, down duvet, and plump down pillows.
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Take in the dramatic cherry red walls and sleek ebony contrast. Enter the walk-in shower room or bath tub area and relax to its soothing rainforest shower or recline in the hammock that’s suspended over the bath area. Indulge in lemon + sage body Bliss. Relax with a CD or DVD from the in-room library and favorites from the minibar. Delight in the twice-daily maid service. Get connected with wireless high speed internet and dataport connectivity. Escape to true comfort: our custom pillowtop mattress, overlaid with a featherbed, down duvet, and plump down pillows.
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The perfect mix: rich cherry red walls with ebony accents set against the perfect view. Discover new ways to unwind. Dip into the legendary lemon + sage Bliss body collection. Zone, suspended over the bath area in the silken hammockover the warm (or cooling) bathtub in the silken hammock. Unwind, massaged by the rain forest shower's jetswalk in shower room’s jets. Delight in the twice-daily maid service. Entertain with CDs or DVDs from the in-room library. Sink into the best sleep ever, lulled by the comfort of our custom pillowtop mattress, draped with a featherbed, down duvet, and plump down pillows.
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W Mexico City
Campos Eliseos 252, Mexico City, Mexico 11560

Make yourself at home in one of the 237 air-conditioned rooms featuring minibars and DVD players. Your room comes with a pillowtop bed. Video-game consoles and satellite programming are available for your entertainment, while CD players help you enjoy your music in the comfort of your room. Bathrooms have designer toiletries and hair dryers.

Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a health club, and a sauna. Additional amenities include wireless Internet access (surcharge), babysitting/childcare, and gift shops/newsstands.

Enjoy a satisfying meal at a restaurant serving guests of W Mexico City. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, audiovisual equipment, and currency exchange. Planning an event in Mexico City? This hotel has 4000 square feet (371.6 square meters) of space consisting of a ballroom, banquet facilities, and a meeting/conference room. Parking (subject to charges) is available onsite.

Enjoy a satisfying meal at a restaurant serving guests of W Mexico City. Quench your thirst with your favorite drink at a bar/lounge.

W Mexico City's AWAY Spa offers about 636 square meters (6,850 square feet) of space with views overlooking the treetops of the surrounding Polanco neighborhood. Amenities include a relaxation pool, adobe sauna, spa tub, steam room, and juice bar. AWAY Spa offers aromatherapy, body, and facial treatments as well as massages. The fitness center provides free style weights, integrated weight system, treadmills, elliptical trainers, stair machines, stationary bikes, and a variety of circuit-training equipment.

Chapultepec Park, four km (2.5 mi) from the hotel, encompasses 647 hectares (1,600 acres) of woods, fields, playgrounds, and artificial lakes with rental rowboats. The popular park also houses a zoo and several museums.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 190 per 24-hour period (rates may vary)
  • Fee for wireless Internet in all public areas: MXN 190 per 24-hour period (rates may vary)
  • Fee for wireless Internet in business center: MXN 190 per 24-hour period (rates may vary)
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 300 per pet, per day plus MXN 1350 one-time cleaning fee
  • Pet deposit: MXN 1250 per stay
  • An early check-in fee will be charged
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The hotel will be renovating from 13 December 2013 until further notice. The following areas are affected:

  • Bar/lounge

Every effort will be made to minimize noise and disturbance.

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wheelchair Access
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 991 reviews
from Atlanta, Georgia
Submitted on 02-03-2017
This was my third or fourth stay at the wonderful JW Marriott in Polanco. The staff set a very high bar on service in my previous stays and I wasn't disappointed. Everyone goes out of their way to make you feel welcome without being overbearing. The room was spacious and well appointed. Not that I had time to watch TV but since my last stay a couple of months ago they have upgraded the entertainment system to allow you to access Netflix and other streaming video services. I think this is ... Read more
Submitted on 02-01-2017
We stayed here for 3 nights in Jan. The room was spacious and beautiful as to be expected from a JW Marriott. But what made the stay exceptional was the wonderful service we received. We ordered room service one night and the meal came within 30 minutes on a beautiful tray. When I called the desk to have the tray picked up, the tray was picked up in within minutes. We ordered tickets to the Frida Kahlo museum (a must, unless you want to stand on line). When I went down to ask about printi... Read more
from Irapuato, Mexico
Submitted on 01-29-2017
Well trained personnel with costumer focus. Excellent! Well located with many services around it. Hotel restaurant with very good chef. Lamb ribs are superb! Ratio price:comfort has its opportunities. Mexico City it is not know for cheap prices, though.
from Oakland, California
Submitted on 01-26-2017
I was disappointed. Just going to list bullet point positives and negatives. First the positives: 1. Nice location across the street from Chapultepec Park. On Sunday, Reforma in front of the hotel is closed down to cars . . . great for a morning run or bike ride. 2. Service is mostly excellent . . . gracious and helpful. Lounge and bell staff were especially nice. (On the other hand, I encountered a bit of surliness in the restaurant at breakfast.) Negatives: 1. They misrepresent th... Read more
from Washington DC, District of Columbia
Submitted on 01-19-2017
We stayed here over Christmas vacation with our teenage sons. We had 2 rooms. My husband is Platinum Marriott member and they upgraded our room to a Corner Parkview Suite. The room was lovely with floor to ceiling windows running almost the entire length of the room with spectacular views overlooking the city, even windows in the shower! The location in Polanco is great. You can walk to the Anthropology Museum. There's also a Starbucks across the street. Worth checking out if you are from... Read more
Submitted on 01-18-2017
I was very surprised about the service in the Hotel. I am not used to have this great service in Marriott Hotels. The location of the hotel is perfect. I had to the possibility to access the lounge part of the hotel - this was the best service ever. Pool is great and very clean.
from New York City, New York
Submitted on 01-17-2017
We recently spent a couple of nights (1 night in Dec and 1 night in Jan) at the JWM over the holidays and had a wonderful experience. We stayed in the Master suite which was very spacious, modern and comfortable. We had access to the executive lounge which was way above the normal Marriott standard. The staff are very friendly and accommodating. It was my husband‚??s birthday and they were able to get us reservations at my favorite restaurant as well as ensure that the restaurant was aware o... Read more
Submitted on 01-08-2017
The hotel is located in a great part of town, close to the National Museum of Archeology and Chapultepec Castle. We stayed in a corner park view suite which provided a larger room and bathroom. We had access to the executive lounge which was well stocked and serviced. It is a clean hotel and the service provided is excellent throughout the facility. We would be happy to recommend this hotel for a stay in Mexico City.
from Missouri City, Texas
Submitted on 01-04-2017
I followed my own advice from my visit in July and stayed in a room as high as possible.. moving from the 12th floor to the 20th floor. Glad I did, a bit further removed from all the excitement outside so I could get a better night sleep! Everything about my stay was excellent - Very welcoming front desk, friendly and helpful staff throughout the hotel including the gift store and excellent maid service who folded my clothes nicely. This is a wonderful hotel! Again advice to others - stay as... Read more
from Cranbury, New Jersey
Submitted on 01-04-2017
The hotel is beautiful. In a great location with a nice pool. I really enjoyed my stay including the hotel restaurant-excellent! Until my final evening -when a family was in the next room and I felt as though their crying baby was in the room with me. It was really surprising given the quality of the hotel-perhaps the baby was just super loud. In any case I will look forward to a return visit.