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Marquis Reforma Hotel and Spa

Mexico City, D.F., Mexico (MEX)

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Based on 1026 reviews
Situated on the most beautiful avenue in Mexico City, overlooking Chapultepec Castle and Park, Marquis Reforma is a vibrant travel destination for bus
Room & Rates
Deluxe King or Two Doubles - Room Only - Marquis Reforma Hotel and Spa - 1

Deluxe King or Two Doubles - Room Only

  • One King Bed
  • Two Double Beds
Deluxe Room, indoor view, king size bed, recently renovated, featuring chocolate brown wood furniture and spacious marble  bathroom which provides and elegant and pleasant ambient. Enjoy business in this room equipped with:
  • High Speed Internet (Wi-Fi and LAN connection). $Charges apply.
  • LCD TV
  • AC
  • Movie rental system
  • Electronic Safe
  • Bathrobes and Slippers
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Junior Suite - Room Only - Marquis Reforma Hotel and Spa - 2

Junior Suite - Room Only

  • One King Bed
Corporate Junior Suite, city view, 602 sq ft, recently renovated with two modules, offers and excellent working and meeting space with separate living area and glass working desk, and access to:
  • High Speed Internet (Wi-Fi and LAN connection). $Charges apply.
  • LCD TV
  • AC
  • Movie rental system
  • Electronic Safe
  • Bathrobes and Slippers
Hide room details
Marquis Reforma Hotel and Spa
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, Mexico 06500

Mexico City Accommodations and Suites.
Relax in the modern comfort and style of our art deco-inspired guest rooms and elegant suites, featuring beautiful mahogany woods, sleek, modern dcor, beautiful views of Chapultepec Castle, and deluxe travel amenities including high-speed internet, elegant bathrooms, work areas, flat-screen TVs, balconies, bathrobes and voicemail.

Best Spa in Mexico City
Indulge your body, mind and spirit at Spa Marquis, a sanctuary of serenity, harmony and energy. The only Leading SPA in Mexico City, Spa Marquis offers 10 treatment rooms, holistic spa therapies, including massages, body treatments, and facials, as well as a hydrotherapy tub, Swiss shower, sauna, steam room, and fitness center. Revitalize your senses and escape a world of tranquility.

Enjoy a unique culinary experience in any of the properties exclusive restaurants and bars.

  • Nick San Marquis. With the best of Japanese gastronomy with a unique Mexican touch.
  • Los Canarios. Flavors of Spain and Mexico in a unique fusion cuisine.
  • La Jolla. International favorites and traditional Mexican dishes.
  • Lounge Bar. Enjoy a cocktail, premium liquors and a collection of world wines, with live music.


209 Air conditioned guestrooms at Marquis Reforma Hotel Spa feature minibars and laptop-compatible safes. Accommodations offer city or garden views. Bathrooms feature shower and tub combinations, bathrobes, slippers, and hair dryers. Wired high speed and wireless Internet access is available for a surcharge.
Guestrooms offer multi line phones with voice mail. Satellite television is provided. Rooms also include clock radios. Guests may request irons and ironing boards and wake up calls. Housekeeping is available daily.

Notifications and Fees:

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in all public areas: MXN 200 (for 24 hours, rates may vary)
  • Fee for in-room wireless Internet: MXN 200 (for 24 hours, rates may vary)
  • Hot and cold buffet breakfast fee: MXN 229 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • 24 Hour Room Service (+)
  • 24-Hour Front Desk
  • AAA Approved
  • Banquet Facility
  • Beauty Shop/Salon
  • Check In/Check Out Kiosk
  • Coffee Shop
  • Concierge Desk
  • Fine Dining (+)
  • Fitness Facility (+)
  • Handicap Accessible Elevator
  • Handicap Services
  • Jacuzzi/Hot Tub (+)
  • Kids Stay Free (Based on Age)
  • Laundry Services/Laundry Facility (+)
  • Sauna (+)
  • Spa Services (+)
  • Valet Parking (+)
  • Wake-Up Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1026 reviews
from Puerto Vallarta, Mexico
Submitted on 31-05-2016
Everything was working as expected with well trained employees. I will chose again your property and recommend to my friends. The best location and best value for your money. I had a great time and enjoyed you high quality food.
Submitted on 31-05-2016
excellent hotel, helpful and top notch service. The only think I thought they where cheap. Coffee in your room was at a charge.The most expensive part of your trip would be tipping (expected) and transportation.
from Miami, Florida
Submitted on 01-06-2016
Well located, great service specially from concierge services José the best, Hugo, Carlos, Antonio very helpful. Room very clean, lady from room service brings fruits every evening, Margaritas at the bar very tasty; Los Canarios Restaurant good food. Overall Worth the money we paid for. Private taxi service cheap and good cars to travel in. Only one COMPLAINT, c'man guys we are in the XXI Century, there is free WIFI even in some areas at the Chapultepec Park and you look like a cheap Hotel char... Read more
from San Diego, California
Submitted on 01-06-2016
I found it on Hotel Tonight app. I was 21 when I went to Mexico City in April 2016 and it was my first vacation alone. I wasn't my first time in a hotel but this hotel did everything right and set the standard for my entire life what a good hotel should be. Every member of the staff I came in contact with was 100%. The bed was BIG and comfortable, the shower was excellent. I will always recommend this hotel to anyone. I am going back to Mexico City in June 2016, I'm going on a small budget so I ... Read more
from Ludhiana
Submitted on 04-06-2016
The visit to the country was the first ever to the beautiful country which made me like this country. The hotel was just as promised and showcased on the Internet and so, met my expectations fully. Would definitely want to revisit!
from Los Angeles
Submitted on 22-06-2016
Spent 4 nights here. First the good things: -At checkin I was upgraded to a larger room away from some noise due to street construction. It was very nice that they did this without my even asking. -Breakfast was very good with a wide variety of food choices. -Room was new, clean, comfortable and quiet -Staff were friendly and accommodating. Nothing was bad, just some mildly annoying things: -room decor reminded me of a Sheraton 4 Points. Everything was new and clean, it just didn't feel like a... Read more
Submitted on 24-06-2016
My review is based on 2 recent stays -- first in the fall 2015 and early summer 2016 with a total of 9 days spent at the Marquis Reforma. The first visit was me piggybacking my wife's business trip and the Marquis Reforma was not our original hotel. Our first hotel was in the Zona Rosa district which was surrounded by nightclubs and wow!, can the locals party, until 5AM. The very next morning, we checked out and picked the Marquis based on its close proximity to my wife's office. The front desk... Read more
from Charlotte, North Carolina
Submitted on 27-06-2016
I spent recently 4 nights for business reasons in this nice hotel. Good and central location. The friendly and proactive service team is doing a good job. The rooms are well equipped, clean and comfortable. I had a very quiet room to the inner part of the hotel. Only downside is no view. All restaurants and bars provide excellent quality food and drinks.
Submitted on 29-06-2016
Having continually visited this property over the last 15 years, I continue to be amazed as to the quality of service. Having a staff that has remained at this hotel for years tells a lot about this property. The hotel driver and cars are all very professional and it is worth double the normal taxi fare. With quiet rooms and elegant appointments, this hotel is a wonderful location for business or leisure trips.
from Houston, Texas
Submitted on 30-06-2016
Thoroughly enjoyed a stay at the Marquis Reforma Hotel in Mexico City. The hotel is nicely decorated and has three good restaurants and a sports bar. Service was outstanding and the hotel is conveniently located on the Paseo de la Reforma near Chapultepec Park. I recommend this hotel.
from Mexico City, Mexico
Submitted on 06-07-2016
The room was really nice!!! I've been in several hotels with the same price, however this one exceed my expectations by far. Some of my mates complain on the WiFi, which I did not had the necessity to use... besides that everything was great!
Submitted on 09-07-2016
Stay away from this city, people are rude, police is corrupt we even got robbed by the police after 4 hours of being in the country, so if you are planing to go to mexico you might want to rethink it. Hotel was ok.
Submitted on 11-07-2016
I highly recommend Marquis Spa. Every aspect offers high level service once you enter the lobby. Customer service, facilities, massage & treatment options and the locker rooms. Most importantly is the experience as a customer, which feels like it's your own private venue. 5 star quality and definitely the best option in the city.
from Strasbourg, France
Submitted on 12-07-2016
Friendly atmosphere, good attention and service. The room was clean and fresh towels were always at hand. The hotel is located in a beautiful avenue close to Museums and the centre of the city and not to distant from the airport
from McAllen, Texas
Submitted on 15-07-2016
Service unlike any other. I felt like everyone was treated like a VIP. The beds were extremely comfortable. The neighborhood was safe and quiet despite being close to everything. The Sunday buffet was exceptional. But what made me enjoy our stay was the service. I wish USA had this type of service. I have stayed in 1200 per night room and did not have same service.
from West Hollywood, California
Submitted on 17-07-2016
Everything about this hotel is superb. The beds are comfortable. Rooms are clean. Staff is attentive. Rates are affordable. Just minutes away from the airport. Located just walking distance to many great restaurants and shopping stores. You can also just take a nice walk or go jogging in the morning before getting your day started. Located in a very safe location with lots of things to do nearby. Or just grab a taxi cab and head to La Condesa for some great nightlife fun and more places to eat a... Read more
from Queretaro, Mexico
Submitted on 19-07-2016
I know this hotel since they open. Is very nice, they select exclusive materials, and beatifull decoration. Good restaurants, confortable and with a very good location (whithing The heart of Reforma Av.)
from Amsterdam, The Netherlands
Submitted on 20-07-2016
The hotel is well located at La Reforma which is I think the main street of MX city and shops,restaurants and pubs all on walking distance. I felt very safe and comfortable in this area of the city. The room felt bit oldish but the bathroom was spacious with bath/shower option and good variety of amenities. Great food. I was dissapointed on the service. For a hotel of this category the service in general was very basic, staff was polite but not so friendly. Except the Spa, the attendants in the ... Read more
from Phoenix, Arizona
Submitted on 21-07-2016
it was very pleasant to stay there. people very nice, food very good and very good location. the only thing we didn't like is that the pool was for 18 yes and older. otherwise it was good. one more thing I wanted Was a giraffe for my granddaughter and it was not available for sale. we check in at night and the had them. but when we checked in during the day they didn't provided one.
from Chicago, Illinois
Submitted on 21-07-2016
Very well located, excellent service and friendly staff. Comfy rooms and good restaurants near by. I strongly recommend this hotel, for business is a good option. Also, the internet service is good and not expensive.
Submitted on 22-07-2016
We spent like 5 nights at this hotel in Mexico City. The hotel is in an excellent location at a major street with tons of taxis passing by. It is within 2 minutes walk to a metro station (which is BTW super cheap) which gives you access to all major attractions (like centro historico, national palace,...etc). Angel of independence, Chapultepec castle and the anthropology museum are 10 minutes walk. The hotel is located in a very safe area with the US embassy 4-5 blocks away. Many descent restaur... Read more
from Sao Paulo, SP
Submitted on 25-07-2016
Pleasant and comfortable rooms with a lot of space. Well located with metro station nearby and very close of Chaputepelc and Polanco. With a friendly staff and nice food. Internet free is a very welcomed plus.
from Boulder, Colorado
Submitted on 27-07-2016
The hotel is modern, has 3 full service restaurants, a full serviced spa and outstanding staff. The rooms are tastefully decorated. Its an American quality business hotel at a modest discount to Hilton, Marriott, and Sheraton.
from Westmount, Quebec, Canada
Submitted on 29-07-2016
This was my 3rd stay at this hotel: The Marquis Reforma stands out by its location (15 minute walking distance to Chapultepec Park (excellent for runners), the Museum of Anthropology, and multiple good restaurants near and within the Zone Rosa), and its spa (fully equipped gym and pool). On this trip the internet service was painfully slow (10 minutes to load a google page) and was not repaired despite multiple calls and visits. This could be a significant problem for business travellers who ne... Read more
from New York City, New York
Submitted on 01-08-2016
Overall, service was very good. Rooms are on the small side and just about everyone in our group had issues with the shower door not closing or the bathtub being worn out (appearing rusty) Was there for business and the service provided for the event was excellent although one of my coworkers who left her bag in the training room during lunch was missing the cash she left in her wallet upon her return ...
Submitted on 07-08-2016
Elegant, super nice gym, pool and SPA. It is walking distance from a lot of different nice restaurants. As of walking distance from Castillo de Chalultepec. The people were very friendly and professional.
from Washington DC, District of Columbia
Submitted on 08-08-2016
The staff is great from the front desk to the maid service. The onsite spa can help you relax after a day of business meetings. The hotel has easy walking access to places to see which is a positive since traffic in the area can be a problem.
from Newport Beach, California
Submitted on 08-08-2016
Great place with outstanding location ideal for business or vacation. Within walking distance from the Reforma business district and Zona Rosa. I have been staying at The Maquis for nearly 20 years. The Concierge service is above expectations.
from Buenos Aires, Argentina
Submitted on 11-08-2016
I liked the overall staying at this hotel, but something stroke my mind. The shower didn't work. I didn't bother to say anything, because I was staying just 2 nights..still you expect this kind of amenities to be covered.
from Los Angeles, California
Submitted on 11-08-2016
The Marquis Reforma was a great experience during a recent very busy trip to Mexico City for business. Staff was very friendly and efficient. The restaurant was good and the concierge provided good recommendations. Wi-Fi was also easy to connect to and fast. The location was central for a variety of meetings and felt safe to walk around.
from Buenos Aires, Argentina
Submitted on 12-08-2016
Very well located it is a comfortable and nice Hotel to stay in Mexico City. Restaurants offer a good variety of different foods and options. Spa and Gym is very well equipped and staff is very gentle.
from Melbourne, Australia
Submitted on 15-08-2016
My partner and I stayed here for 3 nights. The room was spacious and the bed really comfortable...and the black out blinds were a really nice touch! The staff were super helpful! We went down to the bar to watch the olympics and the staff surfed through all the channels for us to find what we were looking for. We had previously heard the wifi was crap but we didn't have any trouble at was actually really good! And the service at the spa was incredible! We didn't pay any extra for ac... Read more
from Los Angeles, California
Submitted on 15-08-2016
Elegant, in a classically contemporary way, with a terrific staff. My suite was roomy and well designed, the king-size bed extremely comfortable. The breakfast buffet was expansive and delicious, while the bartender made unique cocktails on request. A great experience in that the hotel is big enough to have everything you need, but small enough to feel like a boutique experience.
from Montreal, Canada
Submitted on 15-08-2016
The staff is great, friendly and courteous. They were quick to respond and willing to solve any issue or make it a better stay. They speak English very well as well. The bed was comfortable and the room overall quite clean. The internet was fast.
from Miami, Florida
Submitted on 30-08-2016
I have been staying at the Marquis Reforma for almost 20 years during my business travels. Their warm and professional staff have always made me feel secure and at home. Always attentive to my needs and making my stay as comfortable as they possible can.
from Columbia, Missouri
Submitted on 05-09-2016
I stay at the Marquis on Reforma on my monthly Mexico City business trips. It is well located and a great place to have meetings. They are friendly and very accommodating of providing meeting space. My business contacts and appointments have no problem coming to the Marquis. Good parking.
from Guadalajara, Mexico
Submitted on 06-09-2016
Good location by Reforma Ave. easy to get transportation. Walking distance to several coffee places and restaurants. Great Spa facilities. My room was very confortable Food from Hotel Restaurant is good.
from Montreal, Canada
Submitted on 08-09-2016
Over the past few years I have most of the hotels on Paseo Reforma. Marquis is by far on the top 3 list. Very classy building, room are spacious and extremely clean. Great place to host business meetings, events or just lunch/dinner. Located close to important locations in Mexico City .. Very centrally located.
Submitted on 08-09-2016
The best thing about the Marquis Reforma Hotel are the staff members. They always have a smile on their face and are willing to help you in all they can! The rooms are very big and comfortable and the food is high quality, from the breakfast in The Market to the traditional dishes in Los Canarios. Don't miss the opportunity to spend a night in a very nice area of the city and in one of its best hotels!
from ciudad de mexico
Submitted on 12-09-2016
Great hotel with very high quality service and best location on the beautiful Paseo de la Reforma avenue. Very comfortable rooms, excellent restaurants and bar and very personalized services of all staff. We had a very delightful stay!!!
from tucson, az
Submitted on 12-09-2016
I stayed 8 nights at the Marquis Reforma, a beautifully decorated hotel in the Art Deco style. The beds were firm with lots of pillows. There was turn down service every night and fresh fruit was left as an evening snack. The bathroom was spacious, the shower was a little tricky to turn on, there is an option for the rain showerhead or the hand held shower wand, if you don't turn the right handle you get a face full of water ;). A 10 minute walk from the Museum of Anthropology and for me, w... Read more
Submitted on 13-09-2016
We've been working with Marquis Reforma since a long time ago, and they have never disappointed our colleagues coming from abroad. I highly recommend their services, facilities,prices and perfect location.
from Singapore, null, Singapore
Submitted on 14-09-2016
I had the taxi bring me from the airport and never having stayed here before I was nervous until I arrived and the bellmen dressed to the tens greeted me, went to the front desk and was served a cool towel and water and greeted with smiles from everyone behind the desk. An older refurbished hotel with Character, charm and great restaurants. Service was excellent and the spa and pool were great. It is a block from the St Regis where I went ,sat night and I Like this hotel much better for its amb... Read more
from Houston, Texas
Submitted on 14-09-2016
Centrally located this is a hotel you would use whether for business or vacation. The hotel facilities are continually updated, the personnel is professional and always exceeds your expectations. I would recommend The Hotel Marquis Reforma to anyone visiting Mexico City.
Submitted on 17-09-2016
I stopped by a few hours before a late departing flight. Excellent relaxation. Elegant and of course very clean. Good menu available from the hotel's restaurang, to be served just next to the pool. Got excellent service from Mr Salvador Mejia taking very well care of me throughout my visit.
from Miami, Florida
Submitted on 17-09-2016
There are much better options in Mexico City for business travelers. This hotel presents itself as a luxury property, but its lack of attention to detail makes it subpar. Even when mistakes and poor service are pointed out to management, the same problems are repeated each time. I've had repeated problems with service and maintenance, and do not recommend the hotel.
from Playa del Carmen, Mexico
Submitted on 18-09-2016
Good location - dining area was so tight it was hard to maneuver around the breakfast buffet without hitting a table or area. Rooms could have a little more soundproof....I could hear the room next to me talking on the phone/TV
from Seattle, Washington
Submitted on 21-09-2016
The hotel is in the business district of Reforma. The staff were very friendly and efficient. The room was spacious and a separate shower and bathtub. Breakfast buffet was plentiful as well as eggs to order. I stayed here because the hotel is part of the LHW program that I belong to. I'm not quite sure if I would choose to stay here again because Mexico City really has so many options and you really must stand out to stay ahead and while this experience was very pleasant, it didn't wow... Read more
Submitted on 22-09-2016
It was amazing. Staff were all very nice. And truely cared about our well being. We have enjoyed the resteraunts with the hotel. And have found nothing wring. It is beautiful inside and out. Thank you.
from Dallas, Texas
Submitted on 22-09-2016
I selected the junior suite with city view which included breakfast and access to the Spa. My room was on the second floor precisely across from the spa. The breakfast was adequate. The hotel is relatively old, but well kept and renovated. The location is excellent. During some of my prior visits I have stayed in the newer and of course more expensive hotels nearby and you get a great the value for your money in this great hotel. The staff was friendly, and made me feel at home. I enjoyed my tr... Read more
from Miami Beach, Florida
Submitted on 26-09-2016
I had been staying at the Marquis Reforma Hotel for the last 15 years. Hotel is centrically located, comfortable and the best is the professionalism of their staff. Good restaurants alternative inside the property if you don't feel like stepping out.
from Buenos Aires, Argentina
Submitted on 30-09-2016
This is were they fall very short: 1) WiFi - After making the first call letting them know the service was not working, it took another call and 45' to send someone to the room to confirm it was a hotel network issue, and then fix it. The last night, they stop the wifi service in the room again, it was working in the lobby and restaurant. 2) Breakfast to the room - They didn't fetch the breakfast request, so next morning I had to call, I received it late and left the hotel without finishing it.... Read more
from Atlanta, Georgia
Submitted on 03-10-2016
My daughter and I enjoyed a delightful evening and stay at this spa hotel. We enjoyed all the facilities and Marcela is an accomplished technician. This visit we did manicures and pedicures. Marcela is also very knowledgeable in reflexology and massages.
from Katy, United States
Submitted on 04-10-2016
Very well appointed hotel in a great location. The staff is very helpful and friendly. The room was clean and the bed very comfortable. All amenities needed were available. The restaurant also had excellent food.
from Saginaw, Michigan
Submitted on 04-10-2016
I would recommend this establishment to all who visit Mexico City. The staff is very helpful, and polite. The hotel also exchanged my U.S. currency for pesos. I am highly impressed with all the staff I encountered, especially the the front desk, the manager in the restauranant Los Canarios, and all the concierges.
from San Francisco, California
Submitted on 06-10-2016
The staff at Marquis Reforma were incredibly helpful and welcoming. The King Suite room I was given was also spacious and impeccable. I had booked just a regular King room with Indoor view and was instead given a large suite for the same rate - what a treat!
from Mexico City, Mexico
Submitted on 07-10-2016
Excellent services and personal, very clean and confort. I would recommend this establishment to all who visit Mexico City. The staff is very helpful, and polite, and friendly. A great hotel and have a great location in Mexico City.
from Rio de Janeiro, RJ
Submitted on 07-10-2016
Nice hotel with an amazing spa & Fitness center. Sunday brunch is served untill 12:30 and include seafood and meat, located on Reforma Avenue is close to Chapultepec Park and walking distance to " The Angel "
from Cancun, Mexico
Submitted on 09-10-2016
Nothing additional to commnet in respect to this hotel. The amenities are the betters. Good quality and comfortable bed. The bathromm is good but the tub area is does not close properly and water fun.
from San Francisco, CA
Submitted on 10-10-2016
Marquis Reforma Hotel and Spa in Mexico City is first class, replete with charm and comfort. Located near the historic district in this world-class city, it is very convenient to points of interest such as Chapultepec, museums and entertainment. Rooms are immaculate, well-appointed with first-rate service. Meal preparation and service in the restaurants is impeccable. Indoor/outdoor seating options at Sikieros (hotel bar) are available and there is a piano for entertainment .. .wonderfui v... Read more
from Resistencia, Argentina
Submitted on 10-10-2016
Wide and very comfortable rooms. Exceptional services of cleanliness perfect Gastronomy cordial and efficient Attention of the whole personnel. Security. Facility to the check in and check out of the hotel
from Sugar Land, Texas
Submitted on 15-10-2016
The Marquis Reforma was an excellent choice for us during our stay in Mexico City. Our room was fantastic with a terrace overlooking the city! The restaurants were great especially for breakfast. Everyone at the hotel was helpful during our stay from taking care of problems with a tour vendor, suggesting areas to sightsee, getting taxis, helping us with menus and getting our souvenirs ready for return flight! I would definitely stay here again.
from San Diego, California
Submitted on 16-10-2016
Service and luxury can be found here.A wonderful escape from the intensity of Mexico City.The Market Restaurant is the place for breakfast.The hotel staff are bi lingual and willing to please. Jose, The Concierge is exceptional. If Jose cannot find it for you it does not exist. Worth a visit.
from Madrid, Spain
Submitted on 19-10-2016
The hotel is located in a safe area, nice entrance, kind staff. The first impression is good but when you go to the rooms it changes totally. The rooms need a total refurbishment, everything is dated and don´t give a sensation of cleanness. The rooms are more likely of a 3 star hotel. The bathrobe in the room was dirty but they changed it immediately after I mentioned it. The shower works poorly, does not get very hot. The internet was not free which was of suprise to us. But the staff was quit... Read more
from Delray Beach, Florida
Submitted on 21-10-2016
Attention to every detail. Someone always ready to tag your bag, clear your plate, offer assistance. Great food in all restaurants. Coffee machine in room was broken and replaced immediately. Very comfy beds. A bit of construction in the area, but very nice area.
from Wasatch Range, Utah
Submitted on 22-10-2016
I travelled to Mexico City for business. I found this hotel to be excellent in all areas of service. The staff was particularly friendly and helpful. The restaurants in the hotel are also excellent. I will definitely book this hotel again on my next trip to Mexico City.
from Queretaro, Mexico
Submitted on 23-10-2016
Eveything in the hotel was really nice, food, Service, bedrooms, every detail was ok, we were two days un the meeting, even if we were tired the hotel makes it better, I Know I will Stay here every meeting... ?????
from Orange County, California
Submitted on 23-10-2016
Great location, upgraded us to a suite, with panoramic view of Calle Reforma. Service was excellent. Next visit to Mexico City we will stay at this hotel. Front desk was very attentive at check-in and at check-out. The food at Canarios restaurant within the hotel was fantastic and the service was outstanding
from Buenos Aires, Argentina
Submitted on 25-10-2016
Good location and cleannig service. Average food and poor patisieree at breakfast, the price is high. Average rooms. Good view from Los Canarios restaurant. The attention is correct but a little insistent.
from Southern Mexico, Mexico
Submitted on 25-10-2016
The hotel location, the rooms and the meals gave me an excellent experience, I work with this hotel since long time ago, now as a guest I recomend it as one of the best independent hotels in México City
from Canton of Basel, Switzerland
Submitted on 25-10-2016
The Hotel is as expected. Very well located in la reforma area, the rooms are very nice, the gym and the pool is a must. But the thing I will remember is the personnel, so professional. The breakfast is very complete and nice. The cool neighborhoods are very close. I definitely recommend this hotel
from McLean, Virginia
Submitted on 28-10-2016
Great central location ( walking distance to the Anthropology museum), clean facilities, comfortable room and courteous staff. We had a very pleasant stay. We did not eat at the hotel but the Buffett breakfast looked really good. I recommend this hotel
Submitted on 28-10-2016
Very nice and modern hotel in modern part of the city. Personal is very nice and helpful. Everything is absolutely clean. Room was very beautiful with 5 pillows with different hardness. Personal room bar. Be careful! Bottle of water costs 90mxn, but you will find everything you need. Metro station is around 200m, close to beautiful park.
from Cabo San Lucas, Mexico
Submitted on 29-10-2016
It was an excellent and productive stay! Nice to receive turn down amenities and a complete minibar. It has all of the necessary services and amenities. Bell staff was friendly and attentive every time.
from East Chicago
Submitted on 01-11-2016
One simple word describes your hotel, perfect in every way, excellent service highly recommended !!! We came from Chicago to another hotel that we left, glad we were able to find this hotel in such short notice, don't regret it !!!
from Humble
Submitted on 01-11-2016
This stay was for a short business trip to Mexico City during the Grand Prix and my usual hotel was not available. The Marquis Reforma is a fabulous hotel with excellent service, good food, and wonderful accommodations. A penthouse suite on the 11th floor had multiple rooms including a dining room, large living room, kitchen, outdoor sitting area, and an upstairs bedroom for... $495/night. It is located in Polanco so a beautiful area to visit, stay, and do business.
from Guatemala City, Guatemala
Submitted on 04-11-2016
Great Location, nice hotel rooms... Attention to guests could improve, compared to other Mexican hotels. Especially over the phone, when looking for venues for an informal meeting with other couples...
from Houston
Submitted on 07-11-2016
My wife and I went for a weekend retreat. We tried the spa and each of the restaurants and bars. Service was nothing short of amazing. From the GM (thank you Angie for all your help) to the doorman, everyone we encountered introduced themselves to us and made sure we had everything we needed. The staff is incredible. The restaurant choices were fantastic. The Sunday brunch is a not to be missed meal, given the chance. We had a suite with a terrace (which I highly recommend) that afforded ... Read more
from Oslo, Norway
Submitted on 09-11-2016
Location is superb, hotel premises wonderful and with a peaceful atmosphere. Rooms a bit dark, however very well equipped with rock solid quality. Restaurant excellent with buffet or a la carte. Business or pleasure, should be good for both.
from Riverside, California
Submitted on 10-11-2016
I have stayed in several hotels in Mexico city, but this hotel overall scores high in all areas Excellent location rich on Reforma just a block from the Diana round about. Central enough to be close to most tourist locations, restaurants. etc. Staff is friendly, courteous, and provide excellent service. they provided great consistent customer service. This hotels is immaculate clean all around. hallways meeting rooms, lobby, gym, spa. It has a nice upscale sophisticated decor and It shows all a... Read more
from Buenos Aires, Argentina
Submitted on 13-11-2016
Very good location, excellent service, the room was very comfortable, the hotel is very clean, perhaps the only thing that could be better is the breakfast sevice, all the day at 7:30 AM it was a queu because it was not an empty table for us.
Submitted on 14-11-2016
i stayed at this hotel for 3 nightsin november 2016. i arrived quite early 7 AM after a long night my room was not available they kindly offered a free breakfast.not only that, but they offerreda free upgrade to a suite with magnificient views of paseo de la reforma. staff was really nice to me throughout all my stay. room was huge, facilities like the spaand gym are great, one of the best i have ever seen at an urban hotel and restaurant was incredible. There was a wide choice of mexi... Read more
from Caracas, Venezuela
Submitted on 15-11-2016
Good treatment and cordiality. Great food, they were very attentive since I re A quiet place with a good view I recommend it 100% They are very detailed Definitivamente volvería a este lugar, que esta lleno de cordialidad y detalles
from Tel Aviv, Israel
Submitted on 16-11-2016
great hotel - located near the most iconic round-about in Mexico City.. The hotel staff are always attentive to your needs. The hotel restaurant had great food and service The rooms were layed out and designed in a very spacious manner that fit my needs (since I was carrying brochures, and expo/conference related material that I had to sort out in the room)
from Mexico City, Mexico
Submitted on 17-11-2016
Warm staff, surprisingly ample space for conferences, many services and amenities, and modern & elegant, yet homey accommodations. I personally prefer self-service parking, which is not available (only very few hotels in Mexico City offer this).
from Plantation, Florida
Submitted on 21-11-2016
Excellent service, very good location, comfortable, renovated accommodation. The hotel is on Reforma avenue, which is the heart of the city, at walking distance from may business venues. Service is outstanding.
from Somerville, Massachusetts
Submitted on 21-11-2016
We came to Mexico City for a wedding. The couple recommended this hotel and the nearby St. Regis. This was significantly less expensive than the St. Regis. Our room was clean and very comfortable. The staff was very friendly, and helped us get an early check-in after our red-eye flight. I would definitely stay here again.
from London, United Kingdom
Submitted on 22-11-2016
Very good family run property. The only slight embarrassing point worth making is that at check-in (all be it very early in the morning) the front desk didn't have a record of us on a special reservation as agents. At breakfast I was asked to pay for breakfast saying it wasn't included. Maybe there could have been a bit more communication from whoever booked the room with the front desk?
from Monterrey
Submitted on 22-11-2016
It was a great stay. Met most of our expectations. Outstanding location. Very Freindly Staff. Good Food. The only thing we did not like is that it was hard to get Ice in our room and Room Service was average. Other than that it is a great Hotel for the Price.
from Campinas do Sul, RS
Submitted on 22-11-2016
The staff is very well prepared to host big training courses and the rooms and restaurants are excellent. The location is perfect if you want to be close to the most beautiful places and stores, as well the restaurants
from Frankfurt, Germany
Submitted on 23-11-2016
The Marquis Reforma Hotel was an excellent choice for my 4 day trip to Mexico City. The Museum of Antropology is in walking distance as well as the Chaputepec Castle. The Hotel staff is extremely friendly and helpful. The only issue was the Taxi or Limousine service provided by the Hotel was 5 times as expensive as a regular Taxi.
from Chattanooga, Tennessee
Submitted on 24-11-2016
Good surrounding entertainment + location. Hotel located in an excellent area, the touristic and entertaining facilities were good and within walking distance. Room was clean but very not spacious. The view was not what l expected. For the price and location, very good.
from Houston, Texas
Submitted on 26-11-2016
It was an amazing experience. Lobby staff was extremely friendly and responsive. English speaking was a big advantage making sure drivers had accurate directions. Location was safe with access to other hotels lobbies nearby to meet other tourist.
from Dorado, Puerto Rico
Submitted on 26-11-2016
Outstanding quality, service and very detailed complaints whatsoever, nothing could have been better. I truly 100% recommend this property to all that travel to Mexico City. Wonderful!!!!
Submitted on 27-11-2016
Room was great! We enjoyed it; comfortable bed and amenities. The staff was amazing and friendly. Lounge/bar staff were very personable and helpful as well. The only thing we didn't "love" was that my friend's sister and her friend,who were also visiting but staying at another hotel, were not allowed to enter our room to wait while we got ready or to hang out. Hotel policy. I can understand why, but it was a slight inconvenience to have them wait for us. We'd definitely stay at this hotel again,... Read more
from Auckland Region, New Zealand
Submitted on 28-11-2016
After a very bumpy flight from Lima, we checked in to this hotel. We asked if it was possible to have a massage as we were both tired and quite sore after the flight. They booked us in for a special massage in their Spa area right away and it was excellent. I highly recommend this. There are seperate spa areas for ladies and gents and although not overly big, they had character, too pools, saunas, steam rooms, showers etc and were totally wonderful and clean. Also not too busy and there was a la... Read more
from Miami, Florida
Submitted on 29-11-2016
Overall OK place to stay. Very centrally located but had some issues with the plumbing in the room. Bed sags to one side. In-room coffee is not complimentary. Artwork in rooms is the stuff of nightmares.
from Mill Valley, California
Submitted on 30-11-2016
Business / Family trip. Excellent location , very courteous staff, great value.Have stayed at the hotel since 2008.Great amenities and rooms Never had a bad stay. Great work out facilities. Solid restaurants
from Ketchum, Idaho
Submitted on 30-11-2016
We only had one night in Mexico City but this hotel could not have been more accommodating. The price of the room was very reasonable, the staff was super attentive, the food in the restaurants delicious and the whole experience was great!
from Jacksonville, Florida
Submitted on 02-12-2016
I only had the chance to try the Spa at this hotel as I was staying in another one provided by my company. Ms. Gloria Robles, who was the Spa Therapist who did my treatment was great. The Spa is gorgeous and very quiet. Love the fact you can have lunch in the spa and they provide also with teas, orange juice, water,etc... Very attentive stuff and reasonable pricing. The hotel is very beautiful! I will definitely come back to the spa next time I am in Mexico City.
from Costa Rica
Submitted on 03-12-2016
Great hotel and the service is awesome!! Housekeeping is really efficient! Great location, walking distance from businesses and commerce. The food was very good. The rooms are amazingly big and comfortable! Nice gym!
from El Paso
Submitted on 03-12-2016
Can't say enough good things about this hotel! The beds are comfortable, the towels thick and cozy robe and slippers provided. The bathroom is large and the room good-sized. There is a big closet and room for a small desk and 2 chairs. The bilingual staff is so warm and helpful and the service excellent. Check in and out was a breeze. The location was great and the restaurant has great food and friendly servers. Will definitely stay there again if we return to Mexico City.
from M
Submitted on 03-12-2016
Good location in the very center. Close to all sights. Lots of restaurants and cafes nearby. Stayed with a kid, first room we where offered was really small but we were moved to the bigger room in 5 minutes minutes.