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Holiday Inn Express and Suites at WTC

Mexico City, D.F., Mexico (MEX)

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Based on 323 reviews
Room & Rates
Fitness and Wellness

One king bed with sofa bed non smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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Fitness and Wellness

One queen bed smoking

  • One Queen Bed
Complimentary wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Smoking.

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Two double bed non smoking

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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Two double beds smoking

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Smoking.

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Standard room

  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A minibar and a microwave are supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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1 King Bed With Sofa Bed Smoking

  • One King Bed
  • One Sleeper Sofa Bed
Complimentary wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Smoking.

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1 King Bed Accessible Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Smoking.

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Fitness and Wellness

2 Beds With Sofa Bed Nonsmoking

  • Two Beds
  • One Sleeper Sofa Bed
Complimentary wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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2 Double Beds Family Suite Nonsmoking

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Non-Smoking.

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2 Double Beds Family Suite Smoking

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include climate control, a desk, and a wake-up call service. This room is Smoking.

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STANDARD ROOM

KNG WITH SOFA BED NONSMOKE

KNG WITH SOFA BED SMOKING

KING MOBILITY ACCESSIBLE TUB SMOKING

ONE QUEEN BED SMOKING

2 DBL BEDS NONSMOKE

2 DBL BEDS SMOKING

2 BED OTHER NONSMOKE

SUITE FEATURE NONSMOKE

SUITE FEATURE SMOKING

Holiday Inn Express and Suites at WTC
Dakota 95, Mexico City, Mexico 03810

Hotel Features.
Holiday Inn Express and Suites at WTC features a restaurant. The hotel serves a complimentary breakfast. Those traveling on business have access to a business center at this hotel. Complimentary wireless Internet access is available in public areas. Guest parking is available for a surcharge. Additional property amenities include multilingual staff, laundry facilities, and currency exchange.

Guestrooms.
217 guestrooms at Holiday Inn Express and Suites at WTC feature coffee/tea makers and hair dryers. Wireless Internet access is complimentary. In addition to desks, guestrooms offer free local calls (restrictions may apply). Rooms also include irons/ironing boards and clock radios. Guests may request wake-up calls.

       

Notifications:

  • All guests staying in hotel guestrooms must be registered with the hotel.
  • No pets and no service animals are allowed at this property.

 


Based on 323 reviews
from Chennai (Madras), India
Submitted on 11-03-2016
Stayed at the Holiday Inn Express WTC, Mexico City in Feb 2016. Was close to my office. Lot of eating joints nearby. Hotel Staff were friendly. Most spoke only in Spanish but were keen to help. Rooms were clean and bedding was good. Access to close by malls was a big plus. Easy connectivity to metro bus.
from
Submitted on 29-03-2016
What a bad hotel, everything seemed nice, it looks new enough, but my lord, what an ugly place.. For the same price stay at crown next door.. We were given a room at the seventh floor, one down from the smoking floor, everything smelled like smoke!! Also our room was beside the service elevator.. all night long the whining sound of an elevator going up and down.. Everyday, even after hanging the do not disturb sign, a women came by knocking on our door asking if we needed laundry service !! at ... Read more
from Atlanta, Georgia
Submitted on 04-04-2016
I stayed here with my friends and i must say this is a beautiful property with caring staff members. We checked in late but you could not guess anyone was tired or had a long shift. Rafeal, the evening bellman was so helpful and knowledgeable. I saw him so many times. I doubt he even goes home. I needed some shower cap and Martha our floor housekeeper was so lovely. She even called me to ask next day if i wanted service. I was touched. And than Angelica at front desk was lovely as well. At the ... Read more
from Quebec City, Canada
Submitted on 20-04-2016
At the reception nobody helped me with my suitcases. Usually I don??t take advantage of this service, but it was kind of a letdown that no one approached me to offer assistance. Another disappointing fact is that there is no inside restaurant. However, the room service (meals) is 24/7 and rather good, and plenty of restaurants nearby. This hotel has a very good location, close to conventions centers and to the WTC Mexico. I was impressed by the speed of the Internet WiFi, the fastest Internet t... Read more
from Oswestry, United Kingdom
Submitted on 05-05-2016
I've stayed here a few times and the hotel is starting to look a little tired. Generally speaking, this is like the usual HIE outside the USA that offers a better quality and certainly a superior breakfast with freshly cooked food, real cutlery and crockery. This one has a good gym and is connected to the Crowne Plaza next door with great restaurant and facilities. Had an issue checking in as the rooms seem to have been re-assigned because we did not arrive before 6pm - unheard of elsewhere!
from Richmond, Virginia
Submitted on 23-06-2016
The Hotel is centrally located in the Federal District of Mexico City and is within walking distance of the Convention City and a variety of businesses. The rooms are a touch on the small side but reasonable if you don't intend to spend too much time in the room. There was little storage space. They had converted the sink to a vessel type but it was too shallow causing water to splash over the bowl if the tap was opened too much. It shared the building with the Crown Plaza which was a much bette... Read more
from Kosice, Slovakia
Submitted on 26-06-2016
We were on business trip in Mexico and had stayed in really good Holiday Inn Express franchises along the way such as the ones in Reforma and in Puebla. So, we got used to the good and comfortable rooms that these other hotels offered. Then we came to this hotel and what a disappointing experience it was. At first we were assigned to a room that was suffocatingly small, it was cramped with a small bed whose mattress was impossible to sleep on because it bent and sagged down right in the middle. ... Read more
from Sao Paulo, SP
Submitted on 28-06-2016
Well located, very close to the WTC gallery and bars/restaurants. Although the carpet is really old, smelling cigar and the service is as in any other Holiday Inn. Do not expect a fancy breakfast. It's okay for business needs and one or two nights maximum.
from Miami
Submitted on 28-06-2016
This Holiday Inn a good option for business travelers. Restaurant is buffet style and is decent enough for breakfast, lunch and dinner. The area around is not very good and there's nothing attractive around. The internet was good and the service was good. I think Holiday Inn Plaza Universidad is a lot better than this one and price difference is not that much, I would choose Plaza Universidad over this one.
from Montevideo, Montevideo, Uruguay
Submitted on 04-07-2016
Hotel rooms were very nice, spacious and comfortable. The staff is both friendly and helpful. Breakfast is well served. There are good restaurants nearby. This hotel is a very good option for business trips.
from Laguna Niguel, California
Submitted on 06-07-2016
We arrived at 11:00 pm, the check in was fast, the girl at the front desk didn't offer us the amenities we are supposed to get for being Spire Elite members. The bellman was excellent. Next door is the Crowne Plaza were we always stay. But decided to try this one for a change. The room is old. I tried to turn on the TV and it didn't work, called the front desk , the maintenance guy said it has the batteries , went to change them, came back didn't work, said it was the remote, then said it was t... Read more
from
Submitted on 06-07-2016
Third time stay and something has happened in the last 2 weeks. Staff is cold and act as if they are doing you a favor. No concern for guest service or customer need. It's a long story, to make it short, there was no regular coffee in the room and the staff doesn't seem to know the difference between decaf vs regular coffee, because "they don't drink coffee" as the front desk girl told me.
from Athens, Greece
Submitted on 16-07-2016
With brightly lit, spacious rooms, fast steady Internet, and very helpful staff, the Holiday Inn Express @ WTC was a very pleasant surprise. Combined with the location, in a safe neighborhood with easy access to restaurants, and a shopping mall makes it an excellent low cost option.
from San Juan, Puerto Rico
Submitted on 21-07-2016
Stayed here for 2 nights with my son, and the experience was excellent. The staff was very helpful, the rooms where very comfortable and modern. The breakfast which was included, was very good and with a lot of variety. One of the best things is the location, its located in a very nice and safe neighborhood, just a few steps from the World Trade Center and in front of a very good taqueria (los Parados) where I ate every chance I could. Overall I would highly recommend this hotel and visit th... Read more
from Saltillo, Mexico
Submitted on 21-07-2016
Excellent location to go everywhere you need. Quiet and big rooms. No heating though, only cool air. There seems to be some a problem with the elevator machinery as you can feel vibrations on the 8th floor on rooms close to the elevator, no big deal but noticeable. I keep saying employees managers and staff should sleep over on the hotel to personally get the guests experiences.
from Henderson, Nevada
Submitted on 23-07-2016
It was a very good priced opportunity, very close to my meetings. It has a gym good enough for me and a great taco shop in front. Breakfast is very basic but included in the price. Staff super friendly. Fixed all i requested immediately: More coffee and more towels and refused a tip! The only weird thing was after the second night as i was getting ready to go to the airport, the floor had water very close to the window... Weird but not an inconvenience as i was leaving!
from Monterrey, Mexico
Submitted on 10-08-2016
My office is just four blocks away but that's not the reason I stay at HI Express Dakota. There are plenty of other hotels in the same block. Quality, Service, excellent breakfast included not to mention the breakfast staff that take very good care of me. The gym is one of the best in the hotel category. Ice machines on every floor, good television channels, updated and clean rooms with other restaurants and convenience stores across the street. I know when I am in Mexico City I can... Read more
from Los Angeles, California
Submitted on 19-08-2016
I stayed here in March 2016 during a convention at the WTC. The hotel doesn't really have a "wow" factor but it's perfect for business travel except for the internet connection. That was my only complaint. Unfortunately it's a big/little complaint. It was slow and spotty. The hotel itself was very clean and the staff was friendly. They provide bottled water every day and if you ask for more they will gladly give you more. The beds were very comfortable, very dark room at night and quiet though t... Read more
from
Submitted on 03-09-2016
This hotel is steps away from the World Trade Center and many restaurants. The staff is very courteous.Rooms are very standard but nice, I didn't find the beds and pillows very comfortable, but they are ok. Breakfast was also good enough. The location is very good if you are going for business. Make sure you have pesos, taxis and small places to eat don't take US$ or credit cards. Most restaurants do. Uber works perfectly. You can pay the authorized taxi at the airport with credit car though.
from Dinuba, United States
Submitted on 10-10-2016
the front desk needs to have a better knowledge of how IHG operates to provide the best or better service on understanding the needs from each customers on early arrivals, I was told i was going to be charge for early arrival and being so tired from my long air travel I accept and was ask to wait for 40 minutes to get my room, I waited 40 minutes then they said not ready yet, I waited an 1hr and still not ready then the front desk give me a very harsh remark which was not needed and that make m... Read more
from
Submitted on 17-10-2016
At arrival my first impression of the hotel was quite good, Clean well organized, every corner smells good, like brand new carpet kind of smell so I was quite happy. Then I saw one of 3 elevators out of service, I didn??t mind and went upstairs to my room, Once there I found nice very comfy beds, they looked clean The bathroom clean, the room distribution was a bit, odd and unusual, didn??t mind to much. I ordered room service for dinner my first night, and it was quite good. Everythin... Read more
from Chicago, Illinois
Submitted on 08-11-2016
My room came with some good amenities: small fridge with a couple of free beers, coffee maker, microwave and a small safe. Overall it was spacious, well lit and had the expected features such as closet, mirrors, etc. The finishes and plumbing were all a bit rough by US standards: the sink was small, didn??t drain well and didn??t yield water hot enough to shave with. The shower was workable and with plenty of hot water, even if the fixture itself wasn??t firmly anchored in the wall and the sh... Read more
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