Sign In Support Why Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

TODAY: $200 Off w/ Promo Codes

Pueblo Bonito Emerald Bay All-Inclusive Resort and Spa

Mazatlan, Sinaloa, Mexico (MZT)

Room rates from:
$492 $200
Avg. Nightly Rate
Hotel + Flight from
Check Rates for
Package Specials
Based on 2674 reviews
As the first Pueblo Bonito resort, this upscale property offers a delightful mix of Old World charm and modern pleasures. Distinguished by authentic M
Style: Classy, Beachfront All-Inclusive Resort
Room & Rates
Junior Suite Ocean View - All-Inclusive

Junior Suite Ocean View - All-Inclusive

Starting from
$492 $200
Avg. Nightly Rate

Our Junior Suites are a full 425 square feet. A balcony with a panoramic ocean view is off of a large sitting area, adjoining a bedroom, private bath and kitchenette.

This oversize studio of 425 square feet has a comfortable sitting area with table and chairs, two double beds, a fully accessorized kitchenette with service for four, a large bathroom with shower, and private balcony or terrace with an outstanding ocean view. Maximum number of persons regardless of age is 4. No roll-away beds available.
Hide room details
Master Suite Ocean View - All Inclusive

Master Suite Ocean View - All Inclusive

Starting from
$682 $277
Avg. Nightly Rate
Our Master Suites are an expansive 973 square feet. Beyond a kitchenette, private bedroom and bath, a living room opens to a private terrace with ocean view. Each Master Suite is appointed in a style of sophistication and taste.

Amenities: Purified water, individually controlled A/C, free satellite TV, direct dial phones, in-room safes, hair dryers, radio alarm clocks, vanity mirror, irons and ironing boards, 24-hour suite service, and babysitting service. Fully furnished kitchenette includes a refrigerator, cook top, coffee maker, toaster, microwave, blender, and full complement of dishes, eating and serving utensils for four.
Hide room details
Pueblo Bonito Emerald Bay All-Inclusive Resort and Spa
Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan, Mexico 82110


The resort is located 10 minutes north on Mazatlan`s Golden Zone, and offers a free shuttle to its sister property Pueblo Bonito Mazatlan in the Golden Zone.

Why Stay Here

  • All Suites Resort
  • Two Swimming Pools
  • Swim-Up Bar
  • Wi-Fi
  • Stay In 1, Play In 2; You Can Also Enjoy Amenities At Sister Property, The Pueblo Bonito Mazatlan
  • Considered Best Hotel in Mazatlan

Resort Details

Enjoy the Only 4 Diamond Resort in Mazatlan with 10 different dining options plus daily theme parties, and 7 different bar options (including the restaurants and bars of Pueblo Bonito Mazatlan) regular shuttle service connects you to Pueblo Bonito Mazatlan. As the first Pueblo Bonito resort, this upscale property offers a delightful mix of Old World charm and modern pleasures. Distinguished by authentic Mexican style and sophistication, you`ll feel instantly at home in the comfort of our warm and relaxing atmosphere.

Beyond Mazatlan, yet rooted in its colorful past is an environment of uncommon luxury, where history and romance meet on a secluded beach to create a getaway unlike any other. Rejuvenation awaits you inside its gates. Voted among the Top Mexico Resorts by Conde Nast Traveler readers, this resort has also received AAA`s Four-Diamond Award and the Green Globe Benchmarked and recipient of the coveted H for Hygiene rating.
This new resort, set on 20 pristine acres overlooking the Pacific Ocean, is in an unspoiled area known as New Mazatlan. This neoclassical elegance is the perfect setting for the outstanding collection of lovely works of art that adorn the lobby and the gorgeous surroundings, creating an ambiance of luxury and beauty.

All-Inclusive Details

The Deluxe All-Inclusive option now includes 16 restaurants and bars at Pueblo Bonito Emerald Bay and its sister property Pueblo Bonito Mazatlan.

  • Luxury suite accommodations with ocean or beach views, private balcony, fully-furnished kitchenette and complimentary high-speed wireless internet access.
  • Daily Housekeeping.
  • 24-hour in suite services, $4.00 delivery charge.
  • Private, secluded Pacific Ocean beach access
  • World-class restaurants and swim-up bar on site
  • Access to two outdoor swimming pools and hot tub.
  • Complimentary shuttle service to and from Pueblo Bonito Mazatlan.
  • Daily on-site activities including Spanish classes, aqua-aerobics, nature preserve tours, bingo, bartending and cooking classes.
  • Fitness Center, Pueblo Bonito Emerald Bay Resort and Spa open from 6:30am to 9:00pm Pueblo Bonito Mazatlan open from 7:00am to 11:00am and 1pm to 7pm.

Accommodation Details

These luxury suite accommodations feature ocean or beach views, private balcony or terrace, fully-furnished kitchenette and complimentary Wi-Fi.

Restaurants, Lounges & Bars

Gourmet dining and an award-winning chef promise culinary delights to thrill your taste buds. The new Bistro open kitchen theme restaurant and sushi bar will open your eyes to a new dining experience in Mazatlan.

Pools & Spas

The magnificent infinity swimming pool overlooks the ocean. Brand new state-of-the-art 16,500 square-foot spa located on-site.
Fitness Center, Pueblo Bonito Emerald Bay Resort and Spa Open from 6:30am to 9:00pm

Entertainment & Activities

The spectacular grounds include statuary and tropical birds for your viewing pleasure. Featuring the neoclassical/colonial style of Mazatlans historic Angela Peralta Theater, this Mexico resort has a contemporary with patina ambiance exemplified by ivy covered walls and tiered fountains, which are designed to look ancient. The resort supplies broad vistas of mountains, sea, beach, sky, and gardened grounds not found in crowded Mazatlan.

Other services and facilities include lighted tennis courts nearby. Amidst the sound of native birds, you`ll relax below 150-year old mangroves that surround a free-form pool, stroll the shoreline by the bay, sport fish, play golf, tennis, or enjoy any number of nearby water activities as well a convenience store and deli. Kids club and daily activities is provided for kids of all ages.


24-Hour In Suite services charges a $4.00 delivery fee

  • AAA 4-Diamond Resorts
  • Air-Conditioning
  • All Suite Hotel
  • Babysitting (+)
  • Banquet Facility
  • Beachfront
  • Beauty Shop/Salon (+)
  • Blackout Drapes
  • Business Center (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Ceiling Fan
  • Children's Program
  • Coffee Maker
  • Coin Operated Laundry (+)
  • Complimentary Bathrobe and Slippers
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Deck, balcony or terrace
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Exterior Corridors
  • Fishing (nearby)
  • Fitness Facility
  • Free Area Shuttle
  • Free Parking
  • Free Wi-Fi
  • Full Kitchen
  • Gift Shop on Property (+)
  • Hair Dryer
  • Horseback Riding (nearby) (+)
  • Housekeeping
  • In room Safe (+)
  • Internet Available
  • Ironing Board
  • Jacuzzi/Hot Tub
  • Kids Stay Free (Based on Age)
  • King Bed
  • Kitchenette
  • Lounge/Bar
  • Luxury Resorts
  • Massage Therapist (+)
  • Medical Services (+)
  • Microwave
  • Multilingual Staff
  • Nightly Turndown Service
  • Non-Motorized Water Sports
  • Ocean View
  • Outdoor Pool
  • Phone with Voicemail
  • Private Bath
  • Private Sleeping Area
  • Public Internet Access (+)
  • Radio
  • Refrigerator
  • Restaurant
  • Room Service (+)
  • Satellite TV
  • Sauna
  • Secured Parking
  • Spa Services (+)
  • Steam Room
  • Stove/Oven
  • Telephone (+)
  • Tennis Courts
  • Valet Parking (+)
  • Volleyball Court
  • Wake-Up Service
  • Water Sports (+)
  • Wedding Services (+)
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2674 reviews
from Pasco, Washington
Submitted on 20-05-2016
My husband and I went on vacation with a few friends. The resort is amazing. The grounds could you a little maintenance in some places but they are gorgeous nonetheless. Jose Luis Nevarez was our pool-side waiter. He is FANTASTIC!!! He is attentive, thoughtful, kind and considerate. We definitely would go back again!!
Submitted on 21-05-2016
Love this resort. Beautiful grounds and fabulous pool. Great service on all areas. Love going there. The spa is perfect place to relax after hitting town the night before. The people on the front desk are always helpful.
from San Antonio, Texas
Submitted on 23-05-2016
Another great stay at PB Emerald Bay! First of all let me say that Alejandro and Oskar were AMAZING at Kelly's Bar as were Humberto at the pool and Efran at La Cordelier. We were always greeted with a hug and it never ceases to amaze me how everyone remembered our names and room numbers. We are already talking about going again next year. We are owners and time and again the service is wonderful. Checking in and out was fairly quick and painless with only a few discrepancies that were quick... Read more
Submitted on 08-06-2016
I recommend this hotel because it has a lot of pools safe for kids,and the rooms are big to fit a family as big as 6 people. I like the beach because it has beds on the beach so perents can rest.I like that at the pool they have games you can play like bingo,singing games and more. I love pueblo bonito
from Mazatlan, Mexico
Submitted on 12-06-2016
And that's it...a nice stay. I've had a timeshare there for about 10 years and really, it's time to update the rooms a bit. The bathrooms are lovely, but cracked and chipped tiles (BIG chips) need to be replaced and I could almost swear those are the same bedspreads I've seen every year. But the room is comfortable, the views are exquisite and I love the adult only pool. VERY disappointed that wifi is still not available other than in public places. The Sunday brunch at La Cordiliere is sti... Read more
from Salt Lake City, Utah
Submitted on 15-06-2016
This is one of the cleanest and well kept grounds I have seen. We stayed in a villa and loves the relaxed atmosphere we had and could move to a party area of we wanted a change. The maid service provided by Fabilio was second to none. She was on point and always had a smile. Room service that we took full advantage of helped make some new friends Martin and Carlos. Everything about This place was exactly what you need for a vacation. Well done!
Submitted on 18-06-2016
Stayed two nights after a fishing trip at Anglers Inn which was fantastic. Waited 15 mins just to check in and didn't feel comfortable with first impression. Then was told not to use beach because of jelly fish. Needless to say my son wasn't to happy about that. Decided we would go work out in the gym that looked pretty nice. Was told my son wasn't 16 so couldn't use the gym, strike #2. Went to restaurant waited 20 mins finally realised the seater couldn't see us sitting on waiting bench. ... Read more
from Roosevelt, Utah
Submitted on 19-06-2016
I am 12 and I have been going there for like 10 years now! My whole family and I have always LOVED the stay!!! The second we walk in they are all like oh it's nice too see we missed you so much. They are all amazing people and it has a beautiful scenery!!! We will never stop going there. I have had the best memories there!!! Best place in the whole entire world!!
from Tempe, Arizona
Submitted on 30-06-2016
I have been a time-share owner with PB Emerald Bay since 2005. I just wanted to Share the positives and negatives on this resort for Trip Advisor members. As with most PB resorts, the rooms are nice, but not extravagant. PB and Mr. Coppel like to spend their money on awesome locations and Emerald Bay is one awesome location. The grounds and the pools are beautiful, Emerald Bay is beautiful and the overall environment is very peaceful and relaxing. The staff and service are also excellent. The ... Read more
from Calgary, Canada
Submitted on 30-06-2016
We stayed at Pueblo Bonito Emerald Bay about 10 years ago and then again a couple years after that. Back then it was a new resort and we had a fantastic experience. We wanted a short 1 week get away and we thought we‚??d come back and check out Emerald Bay once again. Unfortunately, it was INCREDIBLY DISAPPOINTING! The rooms literally have not changed since we were first there ten years ago. Same bedding, same couches, chairs etc. It is very outdated and by no means a 5-star hotel anymore. The... Read more
Submitted on 04-07-2016
We stayed here for seven days with the beautiful grounds but our presidential suite lacked hot water ,the food was average and the only evening entertainment is kelly's bar. We could not use the beach most days because of the jelly fish who were causing havoc on swimmers. I was very disappointed in their noncaring attitude about our lack of hot water in our suite. The staff were very friendly.
from Las Vegas, Nevada
Submitted on 05-07-2016
For almost 10 years I have been trading my week. Never again! The fantastic service at the adult pool from Narciso and Jose, together with the ambiance, were worth the trip alone. These two gentlemen will have memorized, not only your name, but all your preferences within 24 hours. Coming from a service industry city (Las Vegas), it is easy to recognize both extraordinary and inferior service immediately. The truly amazing thing is that not one guest leaves that pool at night not feeling special... Read more
from Leon, Mexico
Submitted on 11-07-2016
I have to say that Pueblo Bonito is an excellent resort with beautiful premises, gardens and amenities but we had a bit of a bad experience with the booking that made the overall experience a bit bitter-sweet. Here comes my review: Resort: Beautiful and well kept premises, amazing pool, spacious rooms. The beach is not the best, lots or rocks but it has a very unspoiled feeling about it. Food: We got an all inclusive deal, there are several restaurants and your typical buffet nights. As expect... Read more
from Curlew, Washington
Submitted on 16-07-2016
Everyone at emerald bay treats you like family. The service is amazing. Lots of activities for families to participate in. I highly reccomend this resort to anyone looking for a fun family get away! Muy bien
from Encinitas, California
Submitted on 17-07-2016
We had a fabulous time at PB Emerald Bay in June 2016. Our room had an outstanding view that looked out over the main pool towards the ocean. We saw many beautiful sunsets from our balcony. The grounds were beautiful and very well maintained. The different types of entertainment provided by the awesome activities staff of Lorena, Marcela, and Jesus was very fun! There was something everyday that kept us busy. Lorena gave great Spanish lessons! I miss her. The mail pool bartender, Samuel a... Read more
from Scandia, Minnesota
Submitted on 26-07-2016
Love the resort, beautiful, clean, wonderful grounds and very friendly employees..Can ride the bus free into the city of Mazatlan several times a day. Restaurants are very good .. We love sitting on the beach, would appreciate more canopies for shade, great to watch the ocean.
from Suffolk, Virginia
Submitted on 26-07-2016
Pueblo Bonito is an awesome facility The grounds are well manicured, the staff is very guest oriented and the resturants there are second to none. The spa and exercise facility are equipped with the latest exercise equipment and is so large that it never seems to be crowded when you're there. Poolside activities are available for guests daily and the pools are immaculate.
from Lethbridge, Alberta, Canada
Submitted on 30-07-2016
This was our first time in Mazatlan and we will certainly be returning. The resort was excellent! It was smaller that other resorts we have been to but it still had all that we needed for a relaxing vacation. The people were friendly and helpful. The food was very good. The pools and beaches were clean and well kept. We went on a few day trips that were interesting.
from Dyer, Indiana
Submitted on 31-07-2016
Check in was fast and bell boy was very nice. This place was to big for us. We are family of 4. We had to ask for a golf cart to go everywhere, it's very hot in July so that does not help long walks. Food was average. Very relaxed hotel, to far from everything for my taste. They do offer shuttle service and they do offer all inclusive which we did not purchase. Rooms are nice size, beds are actually not to hard. The grounds are beautiful, pools are great. My opinion to big and too far from resta... Read more
from Portland, United States
Submitted on 31-07-2016
Very well kept resort. Extensive grounds, beautiful pools, wonderful spa. The rooms are very well maintained and spacious. Staff at this resort is the most courteous, helpful, and fun to be around that I have experienced at any hotel/resort that I have visited. The one downfall to this resort is the quality and variety of the food. Very expensive and not very tasty. However, they provide a free shuttle into their other resort in town and you can get a taxi or take a bus to any restaurant. So man... Read more
Submitted on 03-08-2016
Real nice place with an amazing antique touch in a very professional and new environment, great landscaping, nice ocean view from any where, outstanding swimming pools, clean and nice room including small living room, great bed and furniture, rooms with great amenities, kitchenette and cabinets very clean and works perfect, several options for restaurants with in the resort, great food and beverages. Something that we really enjoy was the adult swimming pool and Jacuzzi, this is great for relaxi... Read more
Submitted on 30-08-2016
We keep visiting Emerald Bay Mazatlan because of their great service. The food is amazing and the amenities are really good, they have an good gym and the pools are long. The food is also really good. All their rooms have ocean view.
Submitted on 30-08-2016
Came with wife and kids,2, and father in law. Stayed in master suite and we fit very well. The pool is still the best and the poolside food is very good and at good prices. They also have happy hour at 12-1 and 3-4 which makes it even better. Don't come here for the beach, or for that case Cabo San Lucas. We are heading to their other hotel in the Zona Dorada that has a nice beach and they have a shuttle back and forth. If you want great service, good food, reasonable prices and a great... Read more
from Concord, California
Submitted on 03-09-2016
This is definitely a beautiful place. Right before you walk in there are peacocks and birds on the side. The lobby area is nice and when your at the front desk they have an aquarium in threw all small not to big but it's nice. There is a fountain in the middle. The workers here are great, they also have an amazing spa facility. They have three swimming pools one for adults only the other is a huge pool right next to the ocean for all and then another pool right in front of the bistro restauran... Read more
from Kuna, Idaho
Submitted on 03-09-2016
Although it was super humid we still had a lovely getaway for our 20th wedding anniversary! The staff was all very friendly. We had the all inclusive which does get a little old after awhile. It was still good food and a great deal. Room service is included which we enjoyed. The shrimp cocktail was so good and we loved the chinchillas! The rooms are nice. The last day of our stay our main elevator was out of service, but it was our last day so we didn't mind. We want to become owners. Will def... Read more
Submitted on 13-09-2016
Very good service, nice workers (Lorena), and amazing pools. I was amazed at the aquafitness teacher (Lorena), she was very energetic and lots of fun to be around. But they should have Internet in every room.
Submitted on 13-09-2016
Good service good food the hotel is really big cool animals ocean view is pretty activities are awesome the tennis court is fun you have fun the other Pueblo bonito is really cool to the bar it good we having fun
from Victoria, Canada
Submitted on 16-09-2016
We went to the presentation for the Timeshare (which we got conned into on the bus ride in from the airport) and after we said we were not interested we were promptly sent on our way to another office where we were introduced to George who said that he was no way involved with the timeshare people he just had a good deal he thought we might be interested in. He told us that for $3000.00 dollars we could have a ten year program where we could rent for a week at a time for $399.00 a studio at any... Read more
from Los Angeles, California
Submitted on 20-09-2016
the first place I have nothing short of praises for the activity staff the water aerobics were a real workout that keeps you fresh the staff. Lorena; Marcela ,Jesus gives you everything they have they make everyone feel a part of the routine . They go beyond what's expected when you go down to Emerald Bay visit them they are warm hospitable and eager to assist with whatever you need so ladies and gentlemen at noon Tuesday thru Sunday go down for your workout it will take away dinner from t... Read more
Submitted on 21-09-2016
Awesome experience. Friendly personal and very attentive. We stay 4 nights, we use the pool, spa and we never had the tiniest complaint. I highly recommend this place. The breakfast buffet is great and the prices are very reasonable.
from Scottsdale
Submitted on 07-10-2016
This is my first stay at Emerald Bay, although I visited its sister resort Pueblo Bonito across town last year. We are a group of four women and we are having a ball! We are staying in one of the villas, a three bedroom, three and a half bath house with its own swimming pool. A special shout out to the activities staff here (Lorena, Jesus, Marcella), who have capably led us through water aerobics, water volleyball, Blackjack and Texas Hold'em every day. They have endless energy and have added a ... Read more
from Kirkland, Washington
Submitted on 08-10-2016
PBEB is the best resort in Mexico! We come here twice a year and always have a fun filled week. From the unique low rise architecture, the luxurious infinity pools, the Hawaiian style rich vegetation and landscaping, 8 miles of sandy beach it presents a perfect setting. Most of all the staff are so friendly and helpful. We want to recognize Marcela, Jesus and Lorena the entertainment crew as well as Angel, Fernando and Ricardo the pool staff. Great job!
from Tyler, Texas
Submitted on 17-10-2016
Since we are owners in Pueblo Bonito in Cabo, we decided to go all inclusive. The resort only has a couple of restaurants and several grills. Once restaurant only serves a buffet, which was good for breakfast. Be sure to take the city tour if you want to learn about the city. The resort is around twenty minutes from the other Puerto Bonito property in the city and they offer a free shuttle. If you decide the take the tour of the resort for a $300 certificate, please note that the certificat... Read more
Submitted on 21-10-2016
The hotel is beautiful!!! Beautiful ocean views, garden views, beautiful pools. Staff is very friendly and helpful. There are 12 people in our group and people want to just stay at the pool. Great drinks and food as well. It's nice to take walks to see the grounds. You can walk on the beach. The sister hotel is in town and you can take the shuttle an from there can go all over town.
from Novato, United States
Submitted on 24-10-2016
The food was awesome. Service was excellent and the staff extremely helpful, courteous, and many were a lot of fun. The facility is situated in a not-so-crowded area that makes one feel they are in a little sanctuary of paradise. That said, it is easy to tell the place is not new. Many areas had peeling paint, the beds were overused,lumpy and uncomfortable; tiles were cracked in the floor...even in the pool there were areas missing the small tiles. We would still return and recommend to oth... Read more
Submitted on 24-10-2016
I am from Mazatlan but every so often i like to stay in a hotel instead of crashing in my family home. This hotel is great super clean, very nice pool, rooms are big and view in amazing.Front desk super friendly and attentive to all of your needs. My only issue with the hotel is the beach is not really sandy, mostly rocky. So I sendup using the pool instead. Something to take in consideration is the location of the hotel, it's located far away from town. the good thing is you don't get the annoy... Read more
from Los Angeles, California
Submitted on 27-10-2016
The best place to stay in Mazatlan hands down! It was comfort at its best! All staff were very amicable and courteous. Facility was superb. It is very well conditioned and secure. Its away from downtown but not far from there. I loved it!
from Corvallis, Montana
Submitted on 28-10-2016
My husband and I enjoyed a very relaxing stay at beautiful Pueblo Bonito Resort at Emerald Bay. We enjoyed the lovely buildings, grounds and pools, as well as delicious food and drinks. But what made our stay the best vacation ever was the outstanding hospitality provided by the employees. We ate several meals at the Bistro Restaurant where waiter Jose Antonio Moreno Macias took special care of us. Jose and the Bistro staff (including Leonor Cardenas, Victor Zaragoza, Diego Tirado, Juan Velazque... Read more
Submitted on 29-10-2016
The resort is nice if that's your sort of thing. I was coerced into going to my parents timeshare there. The staff are great!!! However, I couldn't get past the cruel treatment of birds that are packed into cages in front of the lobby. They are wild birds and should not be in cages. I think that most of the clientele who stay at these resorts are too uninformed to care, but it was truly disturbing. Also, the beach sucks and is full of trash, the views are terrible, the food isn't good, our room ... Read more
from Sacramento
Submitted on 03-11-2016
We enjoyed our week at Emerald Bay! Relaxation, sun and reading, reading, reading! Most of our days were spent at the pool where server, Jorge Velarde kept us in his sights and took care of our every need. Thanks again Jorge! you made our stay memorable. The rooms are spacious, but could use updating. The hotel needs more balcony rooms! We love to sit outside in the evenings. I was disappointed how poorly, the very busy, bathrooms by the large pools were kept stocked and cleaned. Especially the ... Read more
Submitted on 04-11-2016
Very family friendly and excellent service! So much to do in one place! Everyone tries their hardest to keep you happy! I love all the activities that they plan for you everyday, the food and swimming!
from Rock Springs, Wyoming
Submitted on 05-11-2016
My husband and I went with friends and were pleasantly surprised with great service and the friendliness of every employee we were around. We had great food and the shuttle to their sister resort was the perfect gateway to the city. Rooms were clean and spacious.
Submitted on 07-11-2016
Came here for my brother's wedding- have never been to Mazatlan before. Oh my- this place is GORGEOUS! Exactly what I was hoping it would be. Every day was beautiful! Amazing sunsets, lush landscaping, perfectly kept grounds- loved the flamingos, swans, and wild iguanas! I ate so much I gained 3 pounds in 5 days- and Ariel, our waiter, was PHENOMENAL! He saw us every morning and evening- and remembered what we liked to drink, and always got extra bacon out for our 4 year old. I mean, that guy ... Read more
from Altoona, Pennsylvania
Submitted on 10-11-2016
Pueblo Bonito is a beautiful resort with an exclusive tour/excursion service. If one wishes to book excursions in and around Mazatlan,the resort's concierge, Martin, can arrange personally guided tours through "Private Tour Service", (fully licensed and certified) owned and operated by Jose Osuna, (phone # 011 521 669 from U.S. & Canada; cell # 044 669 139.9729). His van holds 7 people comfortably, and his rates are very reasonable (approx $60 USD per person). Because he IS local, his knowledge... Read more
from Lafayette, California
Submitted on 10-11-2016
My wife and I spent a relaxing and fun 7 days at this lovely resort. We had a Jr. Suite in the newest building and it was just wonderful. New, clean, and with modern features like automatic lights and plenty of power plugs and USB ports right by the bed, and daily maid service. Our unit had a kitchenette and it was nice to be able to make our own coffee in the morning as we prepared for the day ahead. Our unit also included free WiFi, however, I have to say that that worked well intermittently. ... Read more
Submitted on 11-11-2016
Had a wonderful time with Lorena and Marcela with activities entertaining my nieces. Wonderful location and staff. Been coming for years and will continue to do so. The weather has been absolutely perfect. Highly recommended.
from Louisville, Colorado
Submitted on 17-11-2016
This is a beautiful location. We had a restful vacation there. The room was very nice, the services leave nothing wanting. The employees are friendly and seem to enjoy their jobs. The internet is slow and intermittent, but they are working on that. It would have been our personal preference not to have the repetitive music around the pool, but others probably like it.
from Louisville, Kentucky, USA
Submitted on 17-11-2016
We just spend 2 wonderful weeks at PB Emerald Bay with All Inclusive for both weeks. We never tired of the restaurants and did not feel like we "had to" eat there as the food in ALL locations was 5 star! The property is gorgeous. The weather was perfect. The Servers were PERFECT-0 . Remembering what we liked to drink and who we were...even some remembered our room #... AMAZING. Each one made us feel special. Then to top it off with 3 nights a week of Rafael Rodriquez in Kelly's Bar! Couldn't h... Read more
from Saint Louis, Missouri
Submitted on 17-11-2016
This resort is absolutely beautiful. The landscaping and property are perfection. The rooms are a bit dated, but comfortable. The only problem with the resort is that it has too few choices of where to eat and the room service offerings are really limited.