Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

FINAL WEEKEND: $5 Books Your Hotel

El Dorado Seaside Suites by Karisma - All Inclusive

Cancun, Quintana Roo, Mexico (CUN)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 6728 reviews
Room & Rates
Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

1 king bed or 2 double beds
Features a private patio

Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Jetted bathtub and bathrobes
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details

Ocean Front Jetted Tub Jr.Suite

1 king bed
Features a private patio

Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Jetted bathtub and bathrobes
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Swim up Jetted Tub Jr.Suite

Swim up Jetted Tub Jr.Suite

1 king bed
Features a private patio

Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Jetted bathtub and bathrobes
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details

Run of the House

1 king bed or 2 double beds
Features a private patio

Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Jetted bathtub and bathrobes
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details

Swim Up Premium Jacuzzi Suite

1 king bed
Features a private patio

Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Jetted bathtub and bathrobes
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Premium Suite, 1 King Bed, Jetted Tub Swim up

Premium Suite, 1 King Bed, Jetted Tub Swim up

1 king bed
Features a private patio

Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Jetted bathtub and bathrobes
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Premium Suite, 1 King Bed, Jetted Tub

Premium Suite, 1 King Bed, Jetted Tub

1 king bed
Features a private patio

Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Jetted bathtub and bathrobes
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details

Ocean Front Swim Up Suite

1 king bed
Features a private patio

Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Jetted bathtub and bathrobes
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Ocean Front Infinity Suite

1 king bed
Features a private patio

Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Jetted bathtub and bathrobes
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Junior Beach Front Jetted tub Suite

Junior Beach Front Jetted tub Suite

1 king bed
Features a private patio

Relax - In-room massage available
Entertainment - Free WiFi, flat-screen TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Jetted bathtub and bathrobes
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
El Dorado Seaside Suites by Karisma - All Inclusive
Km 95 Carretera Cancun-Tulum, Kantenah, Mexico 77710

Rooms
Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have jetted bathtubs and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. This resort also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Dining
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), limo/town car service, and complimentary newspapers in the lobby. Free valet parking is available onsite.

null

Know Before You Go

  • A resort fee is included in the total price displayed.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Dry Cleaning Service
  • Exterior Corridors
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Picnic Area
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Spa Services
  • Steam Room
  • Swim-Up Bar
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 6728 reviews
from Saint Louis, Missouri
Submitted on 29-05-2016
We initially booked a year ago for our trip in May 2016. What we signed up for was the little bungalow style on the European side & what we got was a large modern hotel on the American side. We spent 95% of the time on the European side as the beach was MUCH nicer on that side. During our stay we inquired with the concierge on multiple occasions, from asking various restaurant questions to as simple as questions regarding the spa location, and not ONCE did we receive a correct answer. Every ... Read more
from Birmingham
Submitted on 29-05-2016
This hotel is still a very beautiful hotel with possibly the best customer service I have ever had. The grounds and rooms are truly beautiful and the food is excellent. My main criticism of the changes is that they are now trying to cater for to many different types of people, it is no longer small and romantic, instead there is an entertainment team and a noisy pool, with a constant to push to play games etc. I feel the hotel is still worth a visit just not as good as it used to be.
from
Submitted on 29-05-2016
We can't really fault anything about this place....delicious food (plenty of choices), the view ...HEAVEN! and the most important part THE STAFF, all the people are working day and night to make your staying something special. Big applause for the entertainment staff that is always cheerful and pro active with the different activities in the resort. The waiters..... LUCY specially are always aware of what you could be needing and they already know what you are going to ask after being a while in... Read more
from
Submitted on 29-05-2016
Husband and I had an absolutely amazing time at this beautiful resort. Two weeks of awesome service, total relaxation and great food. The staff here really make it, from the room boys (Antonio) to the wait staff in the restaurants, the bartenders (Rolando) and the entertainment staff, everyone is happy to help and always with a smile. The food is great, the drinks flow and the atmosphere is really home from home and not at all pretentious. The room we had (premium swim up suite) was beautif... Read more
from
Submitted on 29-05-2016
Wow....where do I start. This place for my wife and I was 5 stars and more. Let's start with the staff, everyone was awesome. From the lobby staff, to the room maid, the bar and restaurant staff, the buggy drivers and not to mention the Sports and Entertainment guys. A particular highlight was Pepe and his movie quiz. Great fun and that guy likes to dance (Excellente). Now onto the resort it self. The place is paradise. I think we had one of the best rooms and locations. If you can, go for a pr... Read more
from
Submitted on 05-06-2016
Absolutely fantastic holiday and nothing too much trouble. Our concierges, Ruth and Rachel were excellent. Lots of choice for food and drink throughout the resort. Met some lovely people which made the whole holiday, all the more special. A relaxed pace resort to come to and enjoy, chill and recharge. Highly recommended
from Reading, United Kingdom
Submitted on 05-06-2016
Arrived after a long flight. Very efficient check in. Taken to your room and bags arrived very quickly. Room large and very well fitted out, large flat screen TV, jacuzzi bath, good AC that. Is needed and comfy beds. 1st night went to Mexican and really enjoyed it. Most restaurants you are served not the normal serve your self. Waiters were great and kept your glasses full and happy to help with menu choices. Entertainment well above average for all inclusive. Comidy Magic act and circus act des... Read more
from Mansfield, United Kingdom
Submitted on 07-06-2016
We arrived after a very long flight same as everyone else 445pm... Signed all paper work and got told there was a problem with our room and that it was unavailable because it was flooded and needed to be sorted we got told to come back to reception at 10am the next day ... OK that was fine... So off we got taken to the downgraded room we walked in it was very dark and smelt like fusty stagnant water we couldn't unpack as this was a temporary room we went for a walk around and went for some tea ... Read more
from Shrewsbury, United Kingdom
Submitted on 08-06-2016
We went 14th May for 2weeks and cannot praise it enough everything from the jacuzzi in the room to the staff was fantastic.. We had a swim up room which was great, the food was lovely and the swings were just so different loved it ...the only one little disappointment was not enough "beds" on the beach people were going down to the beach at 6ish to put towels on.........flight was long but worth it but Dreamliner was a let down it was hyped up so much we thought it was going to be bigger and wid... Read more
from London, United Kingdom
Submitted on 08-06-2016
This holiday was absolutely amazing! I've got real holiday blues now being back in England. I do not understand some peoples bad reviews, I can only assume they are incredibly snobby. We had a junior suite in the sensimar side of the resort with a balcony looking out onto the beach. Yes the rooms are a bit on the dark side however I imagine they're built this way for shade/keeping cool. After being outside all day in the blazing sun we actually quite liked it. We were really impressed, The roo... Read more
from Loughborough, United Kingdom
Submitted on 30-06-2016
Lots been written about this place which is actually two hotels sharing the same facilities so I'll start by giving a bit of clarity. The El Dorado Spa is primarily aimed at the American market and with a high level of time shares, whereas the Seaside Suites has recently been taken over by Thomson/TUI as part of their adults only Sensimar brand. As I said the bars, restaurants, shops etc are available to all and in that respect it takes a bit of exploring to get to know the place so I've reviewe... Read more
from Surrey, United Kingdom
Submitted on 30-06-2016
I visited sensimar seaside suites for 11 nights on the 17th of June. You're greeted at the entrance with a face towel and glass of bubbly which is very welcoming. The food at the buffet restaurants is a very good standard but the a la carte restaurants have some brilliant food! I definitely recommend Mia casa and The gourmet pub. The entertainment and sports team I was really impressed with, they will always try and make your holiday a bit more fun and are very friendly. I would have to make a ... Read more
from Reading, United Kingdom
Submitted on 30-06-2016
What can I say. After having just read the previous 15-20 reviews, I feel that I would just be almost copying and pasting! I'm just going to sum up I think. My wife and I had our first experience of all inclusive at this hotel, and it did not disappoint. Food, drink, service, towel animals, activities, all the trimmings, all spectacular. The entertainment staff were fantastic, from the day we arrived, until the day we left. Personal shout outs to Pepe, Chuck, Ingrid and Andrea. Mucho amor. ... Read more
from Andover, United Kingdom
Submitted on 02-07-2016
We decided to stay at the Sensimar Seaside Suites resort in Mexico for our honeymoon and couldn't have chosen a more wonderful place to stay! The hotel is beautiful set in palm trees and flowers all around, and the areas are all maintained perfectly. The resident iguanas are also really cool, they are everywhere! The beachfront suite we stayed in was pretty big, the bed was huge and comfortable and the jacuzzi was exactly what you need to relax with a cold beer out the minibar before heading ou... Read more
from Rugby, United Kingdom
Submitted on 02-07-2016
Firstly we arrived on the Dreamliner which I was happy with, nice quiet flight good food and flowing free drinks (although I am sure the chicken on the way back gave me food poisoning). Arrived at hotel quick check in and off to our room, which was in the middle of everything. Rooms big and had everything we needed, bed was comfortable, lovely big shower, our cleaner Bertna looked after us everyday and left us great towel art, my only little moan about rooms are they need brighter lights if tr... Read more
from Hampshire, United Kingdom
Submitted on 02-07-2016
Having just returned form our 4th visit from this lovely hotel where you get 5 star treatment 24 hours 7 days a week . All the staff are amazing friendly and very helpful.The hotel is not formal there is a great casual atmosphere with the option to dress in the evenings for gourmet dinning .We will be returning next year . Our room concierge,Ivan,was fantastic he ensured we had the best vacation.It was great to see many of the staff from last year who remembered us ,to name a few Jose Abraham,J... Read more
from Holsworthy, United Kingdom
Submitted on 03-07-2016
This was our first time to Mexico and we was looking for an all-inclusive adult's only resort . It had excellent reviews on here and it's Facebook friends Page so off we went . The hotel and grounds were lovely and kept very well by the very friendly staff who went out of their way to please you at all times . A room was one of the beachfront apartments and was a good sized room with a jacuzzi in it and we could see the sea from my balcony , the maid came round every day to clean and have fresh ... Read more
from Hove, United Kingdom
Submitted on 03-07-2016
This was our second visit, the last time we went it was still el dorado seaside suites, so we were interested to see the changes that have been made. We flew on the dreamliner and had a private taxi transfer organised by Thomson's, this is the best way to travel, it cost us £60 return taxis, we were at the hotel a full 2 hours before the coach from our flight got there, then on the return home we were at the airport and checked in within 10 mins as there were no queues. We had a swim up room i... Read more
from
Submitted on 06-07-2016
Me and my parter have just returned from our two week stay here, We stayed in the premium block 201 on the first floor, the room itself was very big and extremely clean, and very well maintained. I wish i could have fit the bed in our suitcase as it was sooo comfy and massive. Superb sized balcony, the mini bar was topped up every day with beer, water, soft drinks and some bags of plantain crisps. The food at the resort was superb, I couldn't have asked for more from the restaurants and buffet... Read more
from Liverpool, United Kingdom
Submitted on 06-07-2016
Just returned from a 2 week stay in mexico, booked the seaside suites the day before as a last min holiday, the reviews were promising and having stayed in mexico before i assumed there was no such thing as a poor 5star hotel, i was wrong. On arrival we got the usual sented towel plus a glass of cheap fizz. When we were taken to our room, the route was laden with high palm trees forming a nice canope above, all seemed well until we opened the door and were greated with a damp smell and a gloomy ... Read more
from
Submitted on 11-07-2016
We booked this holiday as a treat for ourselves after a hectic few years...the best decision we ever made!! The complex itself is lovely, never more than 5 minutes from the sea (or a bar). We stayed in a swim up room on the "old" side and loved it, the room was spacious and cool, having the pool literally on our doorstep was amazing...had the sun on the patio (if that's the right word) for the majority of the day and when it caught the shade later on it was a welcome relief from the heat. We ate... Read more
from Scotland, United Kingdom
Submitted on 12-07-2016
We stayed in a Superior Junior Garden Suite on the Sensimar side travelling with Thomson. We previously visited the then El Dorado Seaside suites in 2011 before the Premium block was built or the ‚??new‚?? El Dorado block which is for US and Canadian guests. Whilst there is no doubt that the addition of the new buildings means there are more people and the atmosphere feels slightly different as a result, overall the resort was still an amazing experience for us. We stayed in one of the origina... Read more
from Solihull, United Kingdom
Submitted on 12-07-2016
Visited this hotel in June and had a great holiday. The staff are exceptional and cant do enough to make your stay the best they can. The food was a good standard not outstanding but nice and a good variety. The resort complex is set in the middle of the mangroves of Riviera Maya and the noise from this can be quite intense. Trip to Coba Mayan Ruins was very interesting and filled with plenty to do. The local town about 1/2 hour away is a must for shopping and experiencing more of Mexico. Has a ... Read more
from Cheltenham, United Kingdom
Submitted on 14-07-2016
I won't go over too much of why this is so good as the other reviews do a much better job, but needless to say we went for a 10-day honeymoon and its absolutely fantastic, well worth the money. Instead some useful points: Pros: The staff (waiters, bellhops, concierges, the lot) are mind-blowing compared to the level of service you get in the UK - always ready to help at the drop of a hat, cheery day and night and look like they genuinely enjoy being there. Tipping is absolutely optional despit... Read more
from Cumbria
Submitted on 14-07-2016
We arrived 22nd June, transfer was in torrential rain with a thunderstorm thrown in. On arrival we were met with warm towels and a glass of fizz and check in very relaxed. On arrival to our room 3202, realised our request via Thomson had not been met for o first floor room. It was dark, smelt damp and outside seating area had no view or privacy. We went straight back to reception to be told they had no first floor rooms but if I came back tomorrow they would see what they could do. Went back the... Read more
from
Submitted on 14-07-2016
We arrived yesterday and was put in the premier suites which were lovely but on the 5th floor of which I did not like, we asked to be moved to a swim up room, after waiting all day with no room to use we eventually got given the key to room 3507, the room isn't a patch on the other one but is in a better location and has the swim ups. The floor is all chipped and broken, it is in much need of a refurb. The rest of the place is very good so far. The insect screen is also broken but can't be bothe... Read more
from Manchester
Submitted on 14-07-2016
On the whole over priced. The staff were amazing and can't do enough for you. Food was amazing but need to book into the best restaurants at peak time or expect to wait a long time to be given a table. Lovely surroundings. Beach not great. Overall can't really fault it except not five star more like four.
from County Durham, United Kingdom
Submitted on 17-07-2016
The holiday had a disappointing start thanks to Thomson Air crew. First of all a tannoy announcement came across to tell people the drinks were complimentary and not unlimited. This was early on in the flight and no one was drinking excessively or rowdy. I had sat and waited about two hours after my meal and when I asked a passing stewardess for a drink they simply said "we are preparing the drinks trolly" and disappeared for about another 20 minutes I then waiting I good while as they worked th... Read more
from Cardross, United Kingdom
Submitted on 17-07-2016
It was our first trip to Mexico and the Sensimar Seaside Suites did not disappoint. Absolutely everything was amazing. Our room was out of this world, all the food amazing and the service from everyone phenomenal!!! Room was extremely spacious and spotless. Plenty towels and toiletries! Very comfortable bed and air conditioning a godsend! All restaurants were fantastic. Beach BBQ was perfect for us in the mornings, Sanwhicherie was fabulous for lunch and we really enjoyed Klay Talay and Mi... Read more
from Columbia, Maryland
Submitted on 17-07-2016
I visited the El Dorado Seaside Suites resort this past July 4th holiday. I was initially apprehensive about the resort as I was confused with the two separate names. Upon arrival, I learned that El Dorado Seaside Suites does exist and that there are three separate resorts on one large property: El Dorado, Sensimar and Hidden Beach. I was amazed at the unwavering hospitality of the entire staff at all three resorts and the upscale facilities of El Dorado Seaside Suites. We arrived on Sunday,... Read more
from
Submitted on 20-07-2016
We have arrived from mexico just today and what a holiday it has been! From the moment you arrive with the cold towels until the very end of checking out its been unbelievable. Our room was perfect with the garden/beach view, Jacuzzi, comfy bed and so much more. Food - recommend going to every restaurant in the hotel because the food is just incredible! Our favorite restaurants were the Asian, Italian and the gourmet pub! Waiters cant do enough for you when your dining so always make sure you t... Read more
from
Submitted on 24-07-2016
We arrived on 13th July, we have two full days left at this beautiful resort ū??• we have had a few problems as we were put on the fifth floor initially ( if you request a sea view with Thomsons Premier you will most likely be put on a high level, I do not like heights so we requested a move, the room we were put in to was not premier but we paid extra for a swim up room, unfortunately the difference with the standard of room was quite different so we requested a swim up in premier, we had to wa... Read more
from Canvey Island, United Kingdom
Submitted on 25-07-2016
The last time i came four years ago, the hotel was called El Dorado & they were in the process of building another hotel, near the spa. Now the original building is called now Sensimar, catering exclusively for English & the new building, El Dorado catering for Americans. The Sensimar is better than last time, as their is now evening entertainment. We once again stayed in Premium Junior Suites, with balcony overlook one pool, exclusive for Premium guests only.. Please visit this place, it shows... Read more
from
Submitted on 25-07-2016
Absolutely loved every minute of our two weeks there! Transfer to the hotel from the airport wasn't so bad, it took around an hour and a half to get to the hotel and we were greeted with towels and champagne which was nice, check in was quick and easy. The room: We were taken to our room 2214 which was a huge lovely room. People commenting on the look of the room- you're in Mexico!! wouldn't you want a room that looks a bit authentic to where you are or something plain boring and modern th... Read more
from
Submitted on 25-07-2016
WE HAVE JUST SPENT 2 WEEKS IN THIS FANTASTIC RESORT AND CANT WAIT TO BOOK AGAIN... THE SETTING IS STUNNING... THE STAFF ARE EXCEPTIONAL... THE FOOD IS AMAZING... THE WEATHER IS WONDERFUL... WHAT MORE COULD YOU WANT.... This hotel is like a stay in paradise... the gardens are beautiful and well kept the wildlife is amazing..there are birds,iguanas,raccoons and all sorts. The rooms are clean, comfortable and finished to a great level....All have jacuzzi's as standard. You couldn't want for more ... Read more
from
Submitted on 25-07-2016
Beautiful hotel, would recommend for honeymooners! Sexy hosay & Jorge the tiger are amazing entertainment and water sports team every day they made it fun around the activities pool, 100% they give to their jobs. We will be back!!
from san leandro, CA
Submitted on 27-07-2016
Just came back from two weeks at my home away from home relaxed and tanned. The Seaside Suites has now joined with TUI and renamed the resort Sensimar Seaside Suites. The hotel now has 3 resorts in one basically, the Sensimar side for the European crowd, Hidden Beach for the natural group, and the new Seaside building for Americans. The Sensimar side is where we stay, we love the older buildings and the beach is great there. The staff is great, everyone is helpful and attentive, especially ... Read more
from Reading
Submitted on 27-07-2016
From the minute you step off the coach the staff are there at your service. You are welcomed with a drink and a towel to freshen up before being given the details of your suite and the hotel facilities. You are transported to your suite by buggy and your luggage is then delivered by a Bell Boy. You are allocated a concierge who is there for you during the day and at the end of the phone 24hours a day to deal with anything you need from changing your beach towels to helping with any issues you ma... Read more
from
Submitted on 01-08-2016
I can't recommend this resort enough. It was a perfect location from the second we arrived. The staff are amazing, we had Jose looking after us for all our room service needs and he couldn't do enough to help. Always smiling and it was a pleasure to see him every day. The rooms were immaculate and clean as were all the areas in the resort. The food was outstanding even for room service snacks. We had the moonlight meal on the beach which was perfect, and the wildlife around the grounds was amazi... Read more
from Kent, United Kingdom
Submitted on 02-08-2016
I have just come back from an amazing holiday with my boyfriend staying at the Sensimar! The rooms were fantastic! clean and big, we had a jacuzzi in our room that we used in the evening which was relaxing! The staff at the hotel were amazing everyone said Hello/Hola overtime they walked past. If you spend your time at the beach you will get unlimited drinks! there is a lady that walks the beach to ask you what drink you would like!. In review to the food --- it was the best food i have ever h... Read more
from Essex, United Kingdom
Submitted on 03-08-2016
Just got back from sensimar seaside suites had a fantastic stay all staff and entertainment team so friendly and can't do enough for you ! The restaurant are all excellent and we tried them all . Beech was lovely and day beds topped it off ( there are plenty so easy to get one) will definitely be going back
from
Submitted on 03-08-2016
I spent 2 weeks at this fantastic resort on my own. This was something that I was a little worried about as it turned out the place is pretty much a couples resort. However, everybody at the resort is so incredibly friendly I had an 'excelente' time. The entertainment team were the best I have ever come across and I came to see them as friends by the end. All of them were friendly, very entertaining and professional. My favourite activities were yoga, body balance, ocean fitness, dance lessons a... Read more
from Belfast, United Kingdom
Submitted on 03-08-2016
My fiancée and I went to Sensimar seaside suites on 10 July for 2 weeks with Thomson. We stayed in the resort the whole time & 7 days in we were struck down by violent diarrhoea, we thought it was just an upset tummy, as we are well travelled. But this was something else we were effectively confined to our room for 5 days, but we weren't the only ones. We saw one female being sick by the Balinese beds at quiet pool another couple being questioned by management are you feeling better? It was ... Read more
from
Submitted on 08-08-2016
My husband & I came here to celebrate his 40th. It was our first adults only holiday and we were not disappointed. The food variety was excellent, our room was spacious and immaculately clean. The extra large bed was so comfortable. We did have to get up early to reserve a beach bed but as we are from the uk it was never a problem due to the time difference. We enjoyed looking at the new resort but we're glad we stayed at the old one as it seemed to have more character. Having said that we did e... Read more
from Chatham, United Kingdom
Submitted on 11-08-2016
We have just returned from this resort and i can honestly say i didn't want to come home! We had a swim-up room which was lovely, the room was cleaned with fresh sheets and towels everyday. Mini bar was stocked daily, The staff we amazing and very friendly. The beaches were lovely and clean and was cleared from seaweed 2 or 3 times a day. We had a choice of quite a few restaurants to choose from and the food was first class. I cant recommend this lovely bit of paradise enough and will look forwa... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 11-08-2016
Good hotel overall and would return. Staff and service are spot on and everyone is so friendly they can not do enough for you. Waiter on the beach don't like to see you without a drink. Restaurants are very good and plenty to choose from, they are all good, especially the newones that have been added, oriental and Italians really good with there decors. Beach beds on the beach there are plenty but the resort does not feel busy, we can still get one when we come done at nine. Rooms are a good... Read more
from Leeds, United Kingdom
Submitted on 11-08-2016
We have been here 6 days of 11 now and thought i would take some time to give a brief overview of the english side of the resort. We booked a swim up room (room 3906) and the room itself is great, and in this room we get sun at our swim up all day. The room internally has a 42'' flat screen tv, mini bar, large jacuzzi bath in the bedroom, twin sinks and walk in shower in the bathroom. Very good room size & a/c (needed). Maybe we fell on our feet with a room that gets sun all day, but we also ha... Read more
from Sunderland, United Kingdom
Submitted on 15-08-2016
We visited the el dorado seaside suites in June and I have to say it was the best hotel I have ever stopped at. From the moment you stepped off the bus to be greetes with a refreshing cocktail and cold towel, to being driven on a golf buggy to your room.... everything about this place is 5*!! Food is delicious, the thai restaurant was our favourite. Staff are so attentative, especially the lovely Lucy at the main pool. Would highly recommend anyone to stop here... only problem is we are struggli... Read more
from Middlesbrough, United Kingdom
Submitted on 15-08-2016
We are 2 50 somethings who usually rate things 4/5 when they are good. However this hotel deserves 5/5. The Mexican people who work at the resort are amazing. There is nothing they will not do to ensure you have a great time. Jonathan the fitness guy, is outstanding in everyway, I thoroughly enjoyed yoga and Beach fitness. There are loads of sunbeds, double bed style, plenty of shade and air con everywhere. The beach is like bath water and shallow. The food is high quality at all restaurants. Th... Read more
from
Submitted on 15-08-2016
We have just returned from three weeks at the Seaside Suites and words cannot begin to describe the amazing holiday we have had. This is our fifth visit to Mexico and our second as part of the Exotic Travelers scheme. Everything was simply perfect. The ambience of the resort is relaxing and you are actively encouraged to make the most of the facilities, restaurants and bars. Every single member of staff is focused upon you enjoying your vacation and nothing is too much trouble. I have to say a ... Read more
from
Submitted on 15-08-2016
We have just got back from our two week stay at the Sensimar Seaside Suites and Spa. so Everything about this place is perfect. We were blown away by the service by all members of staff. Our personal concierge was extremely friendly and would always say 'It's been a pleasure, come by soon'. Nothing is too much trouble for the staff, they make you feel like a celebrity all the time. The food was delicious too and always presented beautifully. We particularly enjoyed the soups as they pour them... Read more
TOP